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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________________
FORM 8-K
____________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of
The Securities Exchange Act of 1934

October 24, 2024
Date of Report (Date of earliest event reported)
____________________________________
CAPITAL ONE FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)
____________________________________
Delaware001-1330054-1719854
(State or other jurisdiction of incorporation)(Commission File Number)(IRS Employer Identification No.)
1680 Capital One Drive,
McLean,Virginia 22102
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (703720-1000
(Not applicable)
(Former name or former address, if changed since last report)
____________________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
    Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
    Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
    Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
    Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common Stock (par value $.01 per share)COF
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series ICOF PRI
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series JCOF PRJ
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series KCOF PRK
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series LCOF PRL
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series NCOF PRN
New York Stock Exchange
1.650% Senior Notes Due 2029COF29
New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company    
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.






Item 2.02 Results of Operations and Financial Condition.

On October 24, 2024, Capital One Financial Corporation (the “Company”) issued a press release announcing its financial results for the third quarter ended September 30, 2024. Copies of the Company’s press release and financial supplement are attached and furnished herewith as Exhibits 99.1 and 99.2 to this Form 8-K and are incorporated herein by reference.

Note: Information in this report (including Exhibits 99.1 and 99.2) furnished pursuant to Item 2.02 shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that Section. 
1





Item 9.01 Financial Statements and Exhibits.

(d) Exhibits.
Exhibit No.Description
99.1
99.2
104The cover page from this Current Report on Form 8-K, formatted in Inline XBRL

Earnings Conference Call Webcast Information.

The Company will hold an earnings conference call on October 24, 2024 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the Company’s home page (www.capitalone.com). Under “About,” choose “Investors” to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. A replay of the webcast will be archived on the Company’s website through November 7, 2024 at 5:00 PM Eastern Time.
2





SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Company has duly caused this Current Report on Form 8-K to be signed on its behalf by the undersigned hereunto duly authorized.
CAPITAL ONE FINANCIAL CORPORATION
Date: October 24, 2024By:/s/ TIMOTHY P. GOLDEN
Timothy P. Golden
SVP, Controller and Principal Accounting Officer

3
Document

Exhibit 99.1
News Release
https://cdn.kscope.io/67d0cfea12f0a4a6c8cdefb5496b5cd1-earningsslidesvfinal1b58a.jpg
Contacts:
Investor RelationsMedia Relations
Jeff NorrisDanielle DietzSie Soheili
jeff.norris@capitalone.comdanielle.dietz@capitalone.comsie.soheili@capitalone.com

FOR IMMEDIATE RELEASE: October 24, 2024
Capital One Reports Third Quarter 2024 Net Income of $1.8 billion,
or $4.41 per share
Net of adjusting items, Third Quarter 2024 Net Income of $4.51 per share(1)
McLean, Va. (October 24, 2024) – Capital One Financial Corporation (NYSE: COF) today announced net income for the third quarter of 2024 of $1.8 billion, or $4.41 per diluted common share, compared with net income of $597 million, or $1.38 per diluted common share in the second quarter of 2024, and with net income of $1.8 billion, or $4.45 per diluted common share in the third quarter of 2023. Adjusted net income(1) for the third quarter of 2024 was $4.51 per diluted common share.
“Strong third quarter results included top-line growth in our domestic card and auto businesses and stable consumer credit results,” said Richard D. Fairbank, Founder, Chairman, and Chief Executive Officer. “On the Discover acquisition, we continue to work through the regulatory approval process, and we’re fully mobilized to plan and deliver a successful integration.”
The quarter included the following adjusting items:
(Dollars in millions, except per share data)Pre-Tax
Impact
After-Tax Diluted EPS
Impact
Discover integration expenses$63 $0.12 
FDIC special assessment$(9)$(0.02)




Capital One Third Quarter 2024 Earnings
Page 2
All comparisons below are for the third quarter of 2024 compared with the second quarter of 2024 unless otherwise noted.
Third Quarter 2024 Income Statement Summary:
Total net revenue increased 5 percent to $10.0 billion.
Total non-interest expense increased 7 percent to $5.3 billion:
5 percent increase in marketing.
8 percent increase in operating expenses.
Pre-provision earnings(2) increased 3 percent to $4.7 billion.
Provision for credit losses decreased $1.4 billion to $2.5 billion:
Net charge-offs of $2.6 billion.
$134 million loan reserve release.
Net interest margin of 7.11 percent, an increase of 41 basis point.
Efficiency ratio of 53.07 percent.
Adjusted efficiency ratio(1) of 52.53 percent.
Operating efficiency ratio of 41.95 percent.
Adjusted operating efficiency ratio(1) of 41.41 percent.
Third Quarter 2024 Balance Sheet Summary:
Common equity Tier 1 capital ratio(3) under Basel III Standardized Approach of 13.6 percent at September 30, 2024.
Period-end loans held for investment in the quarter increased $2.1 billion, or 1 percent, to $320.2 billion.
Credit Card period-end loans increased $2.8 billion, or 2 percent, to $156.7 billion.
Domestic Card period-end loans increased $2.3 billion, or 2 percent, to $149.4 billion.
Consumer Banking period-end loans increased $1.1 billion, or 1 percent, to $76.8 billion.
Auto period-end loans increased $1.1 billion, or 2 percent, to $75.5 billion.
Commercial Banking period-end loans decreased $1.8 billion, or 2 percent, to $86.8 billion.
Average loans held for investment in the quarter increased $3.4 billion, or 1 percent, to $318.3 billion.
Credit Card average loans increased $3.5 billion, or 2 percent, to $154.0 billion.
Domestic Card average loans increased $3.3 billion, or 2 percent, to $147.0 billion.
Consumer Banking average loans increased $796 million, or 1 percent, to $76.2 billion.
Auto average loans increased $822 million, or 1 percent, to $74.9 billion.
Commercial Banking average loans decreased $934 million, or 1 percent, to $88.1 billion.
Period-end total deposits increased $2.2 billion, or 1 percent, to $353.6 billion, while average deposits increased $1.6 billion, or less than 1 percent, to $351.1 billion.
Interest-bearing deposits rate paid increased 7 basis points to 3.63 percent.


Capital One Third Quarter 2024 Earnings
Page 3
Earnings Conference Call Webcast Information
The company will hold an earnings conference call on October 24, 2024 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the company’s home page (www.capitalone.com). Under “About,” choose “Investors” to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the company’s website through November 7, 2024 at 5:00 PM Eastern Time.
Forward-Looking Statements
Certain statements in this release may constitute forward-looking statements, which involve a number of risks and uncertainties. Forward-looking statements often use words such as “will,” “anticipate,” “target,” “expect,” “think,” “estimate,” “intend,” “plan,” “goal,” “believe,” “forecast,” “outlook” or other words of similar meaning. Any forward-looking statements made by Capital One or on its behalf speak only as of the date they are made or as of the date indicated, and Capital One does not undertake any obligation to update forward-looking statements as a result of new information, future events or otherwise. Capital One cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information due to a number of factors. For additional information on factors that could materially influence forward-looking statements included in this earnings press release, see the risk factors set forth under “Part I—Item 1A. Risk Factors” in the Annual Report on Form 10-K for the year ended December 31, 2023 filed with the Securities and Exchange Commission (the “SEC”) and Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.
About Capital One
Capital One Financial Corporation (www.capitalone.com) is a financial holding company which, along with its subsidiaries, had $353.6 billion in deposits and $486.4 billion in total assets as of September 30, 2024. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has branches and Cafés located primarily in New York, Louisiana, Texas, Maryland, Virginia and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol “COF” and is included in the S&P 100 index.
###


(1)    This is a non-GAAP measure. We believe non-GAAP measures help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance, both in the current period and across periods. See our Financial Supplement, filed as Exhibit 99.2 to our Current Report on Form 8-K on October 24, 2024 with the SEC, “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation and additional information on non-GAAP measures.
(2)    Pre-provision earnings is a non-GAAP metric calculated based on total net revenue less non-interest expense for the period. Management believes that this financial metric is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses. See our Financial Supplement, filed as Exhibit 99.2 to our Current Report on Form 8-K on October 24, 2024 with the SEC, “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation and additional information on non-GAAP measures.
(3)    Regulatory capital metrics as of September 30, 2024 are preliminary and therefore subject to change.
Document

Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2)
Third Quarter 2024
Table of Contents
Capital One Financial Corporation Consolidated ResultsPage
Business Segment Results
Other
__________
(1)The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended September 30, 2024 once it is filed with the Securities and Exchange Commission.
(2)This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation of any non-GAAP financial measures.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated     
2024 Q3Nine Months Ended September 30,
(Dollars in millions, except per share data and as noted) 20242024202420232023202420232024 vs.
Q3Q2Q1Q4Q3Q2Q3202420232023
Income Statement
Net interest income$8,076 $7,546 $7,488 $7,519 $7,423 %%$23,110 $21,722 %
Non-interest income1,938 1,960 1,914 1,987 1,943 (1)— 5,812 5,559 
Total net revenue(1)
10,014 9,506 9,402 9,506 9,366 28,922 27,281 
Provision for credit losses2,482 3,909 2,683 2,857 2,284 (37)9,074 7,569 20 
Non-interest expense:
Marketing1,113 1,064 1,010 1,254 972 15 3,187 2,755 16 
Operating expense4,201 3,882 4,127 4,463 3,888 12,210 11,844 
Total non-interest expense5,314 4,946 5,137 5,717 4,860 15,397 14,599 
Income from continuing operations before income taxes2,218 651 1,582 932 2,222 **— 4,451 5,113 (13)
Income tax provision441 54 302 226 432 **797 932 (14)
Net income1,777 597 1,280 706 1,790 198 (1)3,654 4,181 (13)
Dividends and undistributed earnings allocated to participating securities(2)
(28)(9)(23)(10)(28)**— (60)(67)(10)
Preferred stock dividends(57)(57)(57)(57)(57)— — (171)(171)— 
Net income available to common stockholders$1,692 $531 $1,200 $639 $1,705 **(1)$3,423 $3,943 (13)
Common Share Statistics
Basic earnings per common share:(2)
Net income per basic common share$4.42 $1.39 $3.14 $1.67 $4.46 **(1)%$8.94 $10.31 (13)%
Diluted earnings per common share:(2)
Net income per diluted common share$4.41 $1.38 $3.13 $1.67 $4.45 **(1)%$8.92 $10.28 (13)%
Weighted-average common shares outstanding (in millions):
Basic383.0 383.1 382.2 381.9 382.5 — — 382.8 382.7 — 
Diluted383.7 383.9 383.4 382.8 383.3 — — 383.7 383.6 — 
Common shares outstanding (period-end, in millions)381.5 381.9 382.1 380.4 381.0 — — 381.5 381.0 — 
Dividends declared and paid per common share$0.60 $0.60 $0.60 $0.60 $0.60 — — $1.80 $1.80 — 
Tangible book value per common share (period-end)(3)
112.36 99.28 98.67 99.78 87.97 13 %28 %112.36 87.97 28 %
1


2024 Q3Nine Months Ended September 30,
(Dollars in millions)20242024202420232023202420232024 vs.
Q3Q2Q1Q4Q3Q2Q3202420232023
Balance Sheet (Period-End)
Loans held for investment$320,243 $318,186 $315,154 $320,472 $314,780 %%$320,243 $314,780 %
Interest-earning assets458,189 452,547 453,557 449,701 445,428 458,189 445,428 
Total assets486,433 480,018 481,720 478,464 471,435 486,433 471,435 
Interest-bearing deposits327,253 324,437 323,352 320,389 317,217 327,253 317,217 
Total deposits353,631 351,442 350,969 348,413 346,011 353,631 346,011 
Borrowings49,336 47,956 50,361 49,856 49,247 — 49,336 49,247 — 
Common equity58,080 53,135 52,955 53,244 48,823 19 58,080 48,823 19 
Total stockholders’ equity62,925 57,981 57,801 58,089 53,668 17 62,925 53,668 17 
Balance Sheet (Average Balances)
Loans held for investment$318,255 $314,888 $314,614 $315,890 $312,759 %%$315,927 $310,075 %
Interest-earning assets454,484 450,908 447,803 446,929 443,532 451,078 439,321 
Total assets481,219 477,285 474,995 472,594 469,860 477,816 466,279 
Interest-bearing deposits324,509 322,581 318,450 316,808 316,032 321,856 312,702 
Total deposits351,125 349,488 345,657 345,328 345,013 — 348,765 342,956 
Borrowings48,274 48,842 50,474 51,070 49,736 (1)(3)49,194 48,746 
Common equity56,443 53,262 53,152 50,786 50,166 13 54,293 50,202 
Total stockholders’ equity61,289 58,107 57,998 55,632 55,012 11 59,139 55,048 
    
    
2


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
2024 Q3Nine Months Ended September 30,
(Dollars in millions, except as noted) 20242024202420232023202420232024 vs.
Q3Q2Q1Q4Q3Q2Q3202420232023
Performance Metrics
Net interest income growth (period over period)7 %%— %%****6 %%**
Non-interest income growth (period over period)(1)(4)%****5 **
Total net revenue growth (period over period)5 (1)****6 **
Total net revenue margin(4)
8.81 8.43 8.40 8.51 8.45 38 bps36 bps8.55 8.28 27 bps
Net interest margin(5)
7.11 6.70 6.69 6.73 6.69 41 42 6.83 6.59 24 
Return on average assets1.48 0.50 1.08 0.60 1.52 98 (4)1.02 1.20 (18)
Return on average tangible assets(6)
1.53 0.52 1.11 0.62 1.58 101 (5)1.05 1.24 (19)
Return on average common equity(7)
11.99 3.99 9.03 5.03 13.59 800 (160)8.41 10.47 (206)
Return on average tangible common equity(8)
16.42 5.59 12.67 7.20 19.59 1,083 (317)11.69 15.01 (332)
Efficiency ratio(9)
53.07 52.03 54.64 60.14 51.89 104 118 53.24 53.51 (27)
Operating efficiency ratio(10)
41.95 40.84 43.89 46.95 41.51 111 44 42.22 43.41 (119)
Effective income tax rate for continuing operations 19.9 8.3 19.1 24.2 19.4 1,160 50 17.9 18.2 (30)
Employees (period-end, in thousands)52.5 52.1 51.3 52.0 54.2 1%(3)%52.5 54.2 (3)%
Credit Quality Metrics
Allowance for credit losses$16,534$16,649$15,380$15,296$14,955(1)%11%$16,534$14,95511%
Allowance coverage ratio5.16 %5.23 %4.88 %4.77 %4.75 %(7)bps41 bps5.16 %4.75 %41 bps
Net charge-offs$2,604$2,644$2,616$2,533$1,999(2)%30%$7,864$5,88134%
Net charge-off rate(11)
3.27 %3.36 %3.33 %3.21 %2.56 %(9)bps71 bps3.32 %2.53 %79 bps
30+ day performing delinquency rate3.58 3.36 3.40 3.71 3.42 22 16 3.58 3.42 16 
30+ day delinquency rate3.89 3.63 3.67 3.99 3.71 26 18 3.89 3.71 18 
Capital Ratios(12)
Common equity Tier 1 capital
13.6 %13.2 %13.1 %12.9 %13.0 %40 bps60 bps13.6 %13.0 %60 bps
Tier 1 capital14.9 14.5 14.4 14.2 14.3 40 60 14.9 14.3 60 
Total capital16.6 16.3 16.3 16.0 16.2 30 40 16.6 16.2 40 
Tier 1 leverage11.6 11.3 11.3 11.2 11.2 30 40 11.6 11.2 40 
Tangible common equity (“TCE”)(13)
9.1 8.2 8.1 8.2 7.3 90 180 9.1 7.3 180 
    
 
3


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
2024 Q3Nine Months Ended September 30,
(Dollars in millions, except as noted)20242024202420232023202420232024 vs.
Q3Q2Q1Q4Q3Q2Q3202420232023
Interest income:
Loans, including loans held for sale$10,547 $9,993 $9,920 $9,934 $9,696 %%$30,460 $27,476 11 %
Investment securities733 700 687 669 627 17 2,120 1,881 13 
Other580 587 570 542 550 (1)1,737 1,436 21 
Total interest income11,860 11,280 11,177 11,145 10,873 34,317 30,793 11 
Interest expense:
Deposits2,945 2,874 2,812 2,745 2,611 13 8,631 6,744 28 
Securitized debt obligations234 258 261 263 249 (9)(6)753 696 
Senior and subordinated notes596 591 606 608 579 1,793 1,596 12 
Other borrowings9 11 10 10 11 (18)(18)30 35 (14)
Total interest expense3,784 3,734 3,689 3,626 3,450 10 11,207 9,071 24 
Net interest income8,076 7,546 7,488 7,519 7,423 23,110 21,722 
Provision for credit losses2,482 3,909 2,683 2,857 2,284 (37)9,074 7,569 20 
Net interest income after provision for credit losses5,594 3,637 4,805 4,662 5,139 54 14,036 14,153 (1)
Non-interest income:
Interchange fees, net1,228 1,249 1,145 1,207 1,234 (2)— 3,622 3,586 
Service charges and other customer-related fees501 459 462 424 453 11 1,422 1,243 14 
Net securities gains (losses)(35)— — (34)— ****(35)— **
Other244 252 307 390 256 (3)(5)803 730 10 
Total non-interest income1,938 1,960 1,914 1,987 1,943 (1)— 5,812 5,559 
Non-interest expense:
Salaries and associate benefits2,391 2,200 2,478 2,284 2,274 7,069 7,018 
Occupancy and equipment587 551 554 628 518 13 1,692 1,532 10 
Marketing1,113 1,064 1,010 1,254 972 15 3,187 2,755 16 
Professional services402 316 262 359 295 27 36 980 909 
Communications and data processing358 355 351 345 344 1,064 1,038 
Amortization of intangibles20 19 19 22 24 (17)58 60 (3)
Other443 441 463 825 433 — 1,347 1,287 
Total non-interest expense5,314 4,946 5,137 5,717 4,860 15,397 14,599 
Income from continuing operations before income taxes2,218 651 1,582 932 2,222 **— 4,451 5,113 (13)
Income tax provision441 54 302 226 432 **797 932 (14)
Net income1,777 597 1,280 706 1,790 198 (1)3,654 4,181 (13)
Dividends and undistributed earnings allocated to participating securities(2)
(28)(9)(23)(10)(28)**— (60)(67)(10)
Preferred stock dividends(57)(57)(57)(57)(57)— — (171)(171)— 
Net income available to common stockholders$1,692 $531 $1,200 $639 $1,705 **(1)$3,423 $3,943 (13)
4


2024 Q3Nine Months Ended September 30,
20242024202420232023202420232024 vs.
Q3Q2Q1Q4Q3Q2Q3202420232023
Basic earnings per common share:(2)
Net income per basic common share$4.42 $1.39 $3.14 $1.67 $4.46 **(1)%$8.94 $10.31 (13)%
Diluted earnings per common share:(2)
Net income per diluted common share$4.41 $1.38 $3.13 $1.67 $4.45 **(1)%$8.92 $10.28 (13)%
Weighted-average common shares outstanding (in millions):
Basic common shares383.0 383.1 382.2 381.9 382.5 — — 382.8 382.7 — 
Diluted common shares383.7 383.9 383.4 382.8 383.3 — — 383.7 383.6 — 
5


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
2024 Q3
2024202420242023202320242023
(Dollars in millions)Q3Q2Q1Q4Q3Q2Q3
Assets:
Cash and cash equivalents:
Cash and due from banks$3,976 $5,298 $4,671 $4,903 $4,620 (25)%(14)%
Interest-bearing deposits and other short-term investments45,322 40,116 46,357 38,394 40,249 13 13 
Total cash and cash equivalents49,298 45,414 51,028 43,297 44,869 10 
Restricted cash for securitization investors421 2,415 474 458 435 (83)(3)
Securities available for sale83,500 79,250 78,398 79,117 74,837 12 
Loans held for investment:
Unsecuritized loans held for investment292,061 289,124 285,577 289,229 284,953 
Loans held in consolidated trusts28,182 29,062 29,577 31,243 29,827 (3)(6)
Total loans held for investment320,243 318,186 315,154 320,472 314,780 
Allowance for credit losses(16,534)(16,649)(15,380)(15,296)(14,955)(1)11 
Net loans held for investment303,709 301,537 299,774 305,176 299,825 
Loans held for sale96 808 1,631 854 742 (88)(87)
Premises and equipment, net4,440 4,396 4,366 4,375 4,378 
Interest receivable2,577 2,494 2,514 2,478 2,469 
Goodwill15,083 15,062 15,062 15,065 15,048 — — 
Other assets27,309 28,642 28,473 27,644 28,832 (5)(5)
Total assets$486,433 $480,018 $481,720 $478,464 $471,435 
6


2024 Q3
2024202420242023202320242023
(Dollars in millions) Q3Q2Q1Q4Q3Q2Q3
Liabilities:
Interest payable$705 $668 $762 $649 $685 %%
Deposits:
Non-interest-bearing deposits26,378 27,005 27,617 28,024 28,794 (2)(8)
Interest-bearing deposits327,253 324,437 323,352 320,389 317,217 
Total deposits353,631 351,442 350,969 348,413 346,011 
Securitized debt obligations15,881 17,291 17,661 18,043 17,417 (8)(9)
Other debt:
Federal funds purchased and securities loaned or sold under agreements to repurchase520 715 568 538 522 (27)— 
Senior and subordinated notes32,911 29,925 32,108 31,248 31,283 10 
Other borrowings24 25 24 27 25 (4)(4)
Total other debt33,455 30,665 32,700 31,813 31,830 
Other liabilities19,836 21,971 21,827 21,457 21,824 (10)(9)
Total liabilities423,508 422,037 423,919 420,375 417,767 — 
Stockholders’ equity:
Preferred stock0 — — 
Common stock7 — — 
Additional paid-in capital, net36,216 36,012 35,808 35,541 35,334 
Retained earnings63,698 62,211 61,905 60,945 60,529 
Accumulated other comprehensive loss(6,287)(9,701)(9,534)(8,268)(12,224)(35)(49)
Treasury stock, at cost(30,709)(30,548)(30,385)(30,136)(29,978)
Total stockholders’ equity62,925 57,981 57,801 58,089 53,668 17 
Total liabilities and stockholders’ equity$486,433 $480,018 $481,720 $478,464 $471,435 

7


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1)Total net revenue was reduced by $624 million in Q3 2024, $649 million in Q2 2024, $630 million in Q1 2024, $566 million in Q4 2023 and $449 million in Q3 2023 for credit card finance charges and fees charged-off as uncollectible.
(2)Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(3)Tangible book value per common share is a non-GAAP measure calculated based on TCE divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(4)Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(5)Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(6)Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(7)Return on average common equity is calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average common equity. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(8)Return on average tangible common equity is a non-GAAP measure calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average TCE. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(9)Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(10)Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period. We also provide an adjusted operating efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(11)Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(12)Capital ratios as of the end of Q3 2024 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.
(13)TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
**    Not meaningful.
8


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
2024 Q32024 Q22023 Q3
(Dollars in millions, except as noted)Average BalanceInterest Income/ Expense
Yield/Rate(1)
Average BalanceInterest Income/ Expense
Yield/Rate(1)
Average BalanceInterest Income/ Expense
Yield/Rate(1)
Interest-earning assets:
Loans, including loans held for sale$318,715 $10,547 13.24 %$315,823 $9,993 12.66 %$313,461 $9,696 12.37 %
Investment securities90,644 733 3.24 89,501 700 3.13 87,845 627 2.86 
Cash equivalents and other45,125 580 5.14 45,584 587 5.16 42,226 550 5.21 
Total interest-earning assets$454,484 $11,860 10.44 $450,908 $11,280 10.01 $443,532 $10,873 9.81 
Interest-bearing liabilities:
Interest-bearing deposits$324,509 $2,945 3.63 $322,581 $2,874 3.56 $316,032 $2,611 3.30 
Securitized debt obligations15,833 234 5.93 17,452 258 5.91 17,649 249 5.63 
Senior and subordinated notes32,041 596 7.43 30,978 591 7.64 31,522 579 7.36 
Other borrowings and liabilities(2)
2,389 9 1.50 2,502 11 1.73 2,473 11 1.79 
Total interest-bearing liabilities$374,772 $3,784 4.04 $373,513 $3,734 4.00 $367,676 $3,450 3.75 
Net interest income/spread$8,076 6.40 $7,546 6.01 $7,423 6.05 
Impact of non-interest-bearing funding0.71 0.69 0.64 
Net interest margin(3)
7.11 %6.70 %6.69 %
                                                                                                                                                                                                                            
Nine Months Ended September 30,
20242023
(Dollars in millions, except as noted)Average BalanceInterest Income/ Expense
Yield/Rate(1)
Average BalanceInterest Income/ Expense
Yield/Rate(1)
Interest-earning assets:
Loans, including loans held for sale$316,707 $30,460 12.82 %$310,657 $27,476 11.79 %
Investment securities89,580 2,120 3.16 89,259 1,881 2.81 
Cash equivalents and other44,791 1,737 5.17 39,405 1,436 4.86 
Total interest-earning assets$451,078 $34,317 10.14 $439,321 $30,793 9.35 
Interest-bearing liabilities:
Interest-bearing deposits$321,856 $8,631 3.58 $312,702 $6,744 2.88 
Securitized debt obligations17,036 753 5.90 17,558 696 5.28 
Senior and subordinated notes31,744 1,793 7.53 30,611 1,596 6.95 
Other borrowings and liabilities(2)
2,422 30 1.67 2,410 35 1.94 
Total interest-bearing liabilities$373,058 $11,207 4.01 $363,281 $9,071 3.33 
Net interest income/spread$23,110 6.14 $21,722 6.02 
Impact of non-interest-bearing funding0.69 0.57 
Net interest margin6.83 %6.59 %

9


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
2024 Q3Nine Months Ended September 30,
2024202420242023202320242023202420232024 vs. 2023
(Dollars in millions, except as noted) Q3Q2Q1Q4Q3Q2Q3
Loans Held for Investment (Period-End)
Credit card:
   Domestic credit card$149,400 $147,065 $143,861 $147,666 $140,320 %%$149,400 $140,320 %
   International card businesses7,251 6,830 6,733 6,881 6,463 12 7,251 6,463 12 
Total credit card156,651 153,895 150,594 154,547 146,783 156,651 146,783 
Consumer banking:
   Auto75,505 74,385 73,801 74,075 75,456 — 75,505 75,456 — 
   Retail banking1,253 1,278 1,298 1,362 1,388 (2)(10)1,253 1,388 (10)
Total consumer banking76,758 75,663 75,099 75,437 76,844 — 76,758 76,844 — 
Commercial banking:
   Commercial and multifamily real estate32,199 32,832 34,272 34,446 35,622 (2)(10)32,199 35,622 (10)
   Commercial and industrial54,635 55,796 55,189 56,042 55,531 (2)(2)54,635 55,531 (2)
Total commercial banking86,834 88,628 89,461 90,488 91,153 (2)(5)86,834 91,153 (5)
Total loans held for investment$320,243 $318,186 $315,154 $320,472 $314,780 $320,243 $314,780 
Loans Held for Investment (Average)
Credit card:
   Domestic credit card$147,021 $143,744 $142,887 $142,112 $137,500 %%$144,560 $132,889 %
   International card businesses6,951 6,723 6,758 6,515 6,549 6,811 6,306 
Total credit card153,972 150,467 149,645 148,627 144,049 151,371 139,195 
Consumer banking:
   Auto74,920 74,098 73,768 74,861 75,740 (1)74,264 76,473 (3)
   Retail banking1,262 1,288 1,324 1,377 1,414 (2)(11)1,291 1,469 (12)
Total consumer banking76,182 75,386 75,092 76,238 77,154 (1)75,555 77,942 (3)
Commercial banking:
   Commercial and multifamily real estate32,416 33,801 34,310 35,414 35,964 (4)(10)33,505 36,796 (9)
   Commercial and industrial55,685 55,234 55,567 55,611 55,592 — 55,496 56,142 (1)
Total commercial banking88,101 89,035 89,877 91,025 91,556 (1)(4)89,001 92,938 (4)
Total average loans held for investment$318,255 $314,888 $314,614 $315,890 $312,759 $315,927 $310,075 
10


2024 Q3Nine Months Ended September 30,
2024202420242023202320242023202420232024 vs. 2023
Q3Q2Q1Q4Q3Q2Q3
Net Charge-Off (Recovery) Rates
Credit card:
   Domestic credit card(4)(5)
5.61 %6.05 %5.94 %5.35 %4.40 %(44)bps121 bps5.86 %4.28 %158 bps
   International card businesses5.23 5.03 5.16 4.94 4.87 20 36 5.14 4.80 34 
Total credit card5.60 6.00 5.90 5.33 4.42 (40)118 5.83 4.30 153 
Consumer banking:
   Auto2.05 1.81 1.99 2.19 1.77 24 28 1.95 1.57 38 
   Retail banking5.43 5.38 4.04 5.68 3.80 163 4.94 3.33 161 
Total consumer banking2.11 1.87 2.03 2.25 1.81 24 30 2.00 1.60 40 
Commercial banking:
   Commercial and multifamily real estate0.26 0.11 0.20 0.96 0.27 15 (1)0.19 1.46 (127)
   Commercial and industrial0.20 0.17 0.08 0.26 0.24 (4)0.15 0.13 
Total commercial banking0.22 0.15 0.13 0.53 0.25 (3)0.17 0.66 (49)
Total net charge-offs3.27 3.36 3.33 3.21 2.56 (9)71 3.32 2.53 79 
30+ Day Performing Delinquency Rates
Credit card:
   Domestic credit card4.53 %4.14 %4.48 %4.61 %4.31 %39 bps22 bps4.53 %4.31 %22 bps
   International card businesses4.53 4.63 4.83 4.67 4.43 (10)10 4.53 4.43 10 
Total credit card4.53 4.16 4.50 4.61 4.32 37 21 4.53 4.32 21 
Consumer banking:
   Auto5.61 5.67 5.28 6.34 5.64 (6)(3)5.61 5.64 (3)
   Retail banking0.95 1.57 0.95 1.19 1.07 (62)(12)0.95 1.07 (12)
Total consumer banking5.53 5.60 5.21 6.25 5.55 (7)(2)5.53 5.55 (2)
Nonperforming Loans and Nonperforming Assets Rates(6)(7)
Credit card:
   International card businesses0.15 %0.15 %0.13 %0.13 %0.14 %— bps0.15 %0.14 %bps
Total credit card0.01 0.01 0.01 0.01 0.01 — — 0.01 0.01 — 
Consumer banking:
   Auto0.91 0.88 0.79 0.96 0.85 bps0.91 0.85 
   Retail banking2.19 2.81 3.21 3.36 3.28 (62)(109)2.19 3.28 (109)
Total consumer banking0.93 0.92 0.83 1.00 0.89 0.93 0.89 
Commercial banking:
   Commercial and multifamily real estate1.96 1.28 1.58 1.23 1.29 68 67 1.96 1.29 67 
   Commercial and industrial1.32 1.56 1.10 0.60 0.65 (24)67 1.32 0.65 67 
Total commercial banking1.55 1.46 1.28 0.84 0.90 65 1.55 0.90 65 
Total nonperforming loans0.65 0.63 0.57 0.48 0.48 17 0.65 0.48 17 
Total nonperforming assets0.67 0.64 0.58 0.50 0.50 17 0.67 0.50 17 
11


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity

Three Months Ended September 30, 2024
Credit CardConsumer Banking
(Dollars in millions) Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of June 30, 2024$12,560 $480 $13,040 $2,037 $28 $2,065 $1,544 $16,649 
Charge-offs(2,501)(131)(2,632)(684)(23)(707)(88)(3,427)
Recoveries438 40 478 300 6 306 39 823 
Net charge-offs(2,063)(91)(2,154)(384)(17)(401)(49)(2,604)
Provision for credit losses1,997 87 2,084 335 16 351 35 2,470 
Allowance release for credit losses(66)(4)(70)(49)(1)(50)(14)(134)
Other changes(8)
 19 19 19 
Balance as of September 30, 202412,494 495 12,989 1,988 27 2,015 1,530 16,534 
Reserve for unfunded lending commitments:
Balance as of June 30, 2024— 129 129 
Provision (benefit) for losses on unfunded lending commitments 13 13 
Balance as of September 30, 2024 142 142 
Combined allowance and reserve as of September 30, 2024$12,494 $495 $12,989 $1,988 $27 $2,015 $1,672 $16,676 
Nine Months Ended September 30, 2024
Credit CardConsumer Banking
(Dollars in millions) Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of December 31, 2023$11,261 $448 $11,709 $2,002 $40 $2,042 $1,545 $15,296 
Charge-offs(7,509)(383)(7,892)(1,941)(62)(2,003)(166)(10,061)
Recoveries1,153 120 1,273 855 14 869 55 2,197 
Net charge-offs(6,356)(263)(6,619)(1,086)(48)(1,134)(111)(7,864)
Provision for credit losses7,589 299 7,888 1,072 35 1,107 96 9,091 
Allowance build (release) for credit losses(9)
1,233 36 1,269 (14)(13)(27)(15)1,227 
Other changes(8)
 11 11     11 
Balance as of September 30, 202412,494 495 12,989 1,988 27 2,015 1,530 16,534 
Reserve for unfunded lending commitments:
Balance as of December 31, 2023— — 158 158 
Provision (benefit) for losses on unfunded lending commitments  (16)(16)
Balance as of September 30, 2024  142 142 
Combined allowance and reserve as of September 30, 2024$12,494 $495 $12,989 $1,988 $27 $2,015 $1,672 $16,676 
12


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results

Three Months Ended September 30, 2024Nine Months Ended September 30, 2024
(Dollars in millions)Credit CardConsumer Banking
Commercial Banking(10)
Other(10)
TotalCredit CardConsumer Banking
Commercial Banking(10)
Other(10)
Total
Net interest income (loss)$5,743 $2,028 $596 $(291)$8,076 $16,309 $6,064 $1,804 $(1,067)$23,110 
Non-interest income (loss)1,509 182 292 (45)1,938 4,491 513 844 (36)5,812 
Total net revenue (loss)7,252 2,210 888 (336)10,014 20,800 6,577 2,648 (1,103)28,922 
Provision (benefit) for credit losses2,084 351 48 (1)2,482 7,888 1,107 80 (1)9,074 
Non-interest expense3,367 1,331 495 121 5,314 9,730 3,827 1,493 347 15,397 
Income (loss) from continuing operations before income taxes1,801 528 345 (456)2,218 3,182 1,643 1,075 (1,449)4,451 
Income tax provision (benefit)427 125 82 (193)441 756 388 254 (601)797 
Income (loss) from continuing operations, net of tax$1,374 $403 $263 $(263)$1,777 $2,426 $1,255 $821 $(848)$3,654 
Three Months Ended June 30, 2024
(Dollars in millions) Credit CardConsumer Banking
Commercial Banking(10)
Other(10)
Total
Net interest income (loss)$5,294 $2,025 $609 $(382)$7,546 
Non-interest income1,506 172 271 11 1,960 
Total net revenue (loss)6,800 2,197 880 (371)9,506 
Provision for credit losses3,545 330 34 — 3,909 
Non-interest expense3,134 1,250 483 79 4,946 
Income (loss) from continuing operations before income taxes121 617 363 (450)651 
Income tax provision (benefit)30 146 85 (207)54 
Income (loss) from continuing operations, net of tax$91 $471 $278 $(243)$597 
Three Months Ended September 30, 2023Nine Months Ended September 30, 2023
(Dollars in millions) Credit CardConsumer Banking
Commercial Banking(10)
Other(10)
TotalCredit CardConsumer Banking
Commercial Banking(10)
Other(10)
Total
Net interest income (loss)$5,114 $2,133 $621 $(445)$7,423 $14,498 $6,762 $1,901 $(1,439)$21,722 
Non-interest income (loss)1,513 142 288 — 1,943 4,375 426 757 5,559 
Total net revenue (loss)6,627 2,275 909 (445)9,366 18,873 7,188 2,658 (1,438)27,281 
Provision for credit losses1,953 213 116 2,284 6,298 747 521 7,569 
Non-interest expense3,015 1,262 512 71 4,860 9,073 3,776 1,524 226 14,599 
Income (loss) from continuing operations before income taxes1,659 800 281 (518)2,222 3,502 2,665 613 (1,667)5,113 
Income tax provision (benefit)393 189 67 (217)432 830 629 145 (672)932 
Income (loss) from continuing operations, net of tax$1,266 $611 $214 $(301)$1,790 $2,672 $2,036 $468 $(995)$4,181 

13


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
2024 Q3 vs.Nine Months Ended September 30,
20242024202420232023202420232024 vs.
(Dollars in millions, except as noted) Q3Q2Q1Q4Q3Q2Q3202420232023
Credit Card
Earnings:
Net interest income$5,743 $5,294 $5,272 $5,231 $5,114 %12%$16,309 $14,498 12%
Non-interest income1,509 1,506 1,476 1,565 1,513 — — 4,491 4,375 
Total net revenue7,252 6,800 6,748 6,796 6,627 20,800 18,873 10 
Provision for credit losses2,084 3,545 2,259 2,353 1,953 (41)77,888 6,298 25
Non-interest expense3,367 3,134 3,229 3,417 3,015 12 9,730 9,073 
Income from continuing operations before income taxes1,801 121 1,260 1,026 1,659 **3,182 3,502 (9)
Income tax provision427 30 299 241 393 **756 830 (9)
Income from continuing operations, net of tax$1,374 $91 $961 $785 $1,266 **$2,426 $2,672 (9)
Selected performance metrics:
Period-end loans held for investment$156,651$153,895$150,594$154,547$146,783$156,651$146,783
Average loans held for investment153,972150,467149,645148,627144,049151,371139,195
Average yield on loans outstanding(1)
19.66 %18.79 %18.84 %18.96 %19.02 %87 bps64 bps19.10 %18.40 %70 bps
Total net revenue margin(11)
18.82 18.03 17.99 18.24 18.40 79 42 18.28 18.08 20 
Net charge-off rate5.60 6.00 5.90 5.33 4.42 (40)118 5.83 4.30 153 
30+ day performing delinquency rate4.53 4.16 4.50 4.61 4.32 37 21 4.53 4.32 21 
30+ day delinquency rate4.54 4.17 4.50 4.62 4.32 37 22 4.54 4.32 22 
Nonperforming loan rate(6)
0.01 0.01 0.01 0.01 0.01 — — 0.01 0.01 — 
Purchase volume(12)
$166,203$165,143$150,171$162,055$158,6401%5%$481,517$458,2355%
14


2024 Q3 vs.Nine Months Ended September 30,
20242024202420232023202420232024 vs.
(Dollars in millions, except as noted)Q3Q2Q1Q4Q3Q2Q3202420232023
Domestic Card
Earnings:
Net interest income$5,434 $5,001 $4,972 $4,940 $4,827 9%13%$15,407 $13,670 13%
Non-interest income1,438 1,440 1,411 1,498 1,445 — — 4,289 4,174 
Total net revenue(13)
6,872 6,441 6,383 6,438 6,272 10 19,696 17,844 10 
Provision for credit losses1,997 3,435 2,157 2,238 1,861 (42)77,589 6,030 26
Non-interest expense3,149 2,946 3,025 3,186 2,810 12 9,120 8,462 
Income from continuing operations before income taxes1,726 60 1,201 1,014 1,601 **2,987 3,352 (11)
Income tax provision407 15 283 239 378 **705 791 (11)
Income from continuing operations, net of tax$1,319 $45 $918 $775 $1,223 **$2,282 $2,561 (11)
Selected performance metrics:
Period-end loans held for investment$149,400$147,065$143,861$147,666$140,320$149,400$140,320
Average loans held for investment147,021143,744142,887142,112137,500144,560132,889
Average yield on loans outstanding(1)
19.62 %18.73 %18.76 %18.88 %18.96 %89 bps66 bps19.04 %18.31 %73 bps
Total net revenue margin(11)(13)
18.67 17.87 17.82 18.07 18.24 80 43 18.12 17.90 22 
Net charge-off rate(4)(5)
5.61 6.05 5.94 5.35 4.40 (44)121 5.86 4.28 158 
30+ day performing delinquency rate4.53 4.14 4.48 4.61 4.31 39 22 4.53 4.31 22 
Purchase volume(12)
$162,281$161,370$146,696$158,290$154,8801%5%$470,347$447,3745%
Refreshed FICO scores:(14)
Greater than 66069 %69 %68 %68 %69 %— — 69 %69 %— 
660 or below31 31 32 32 31 — — 31 31 — 
Total100 %100 %100 %100 %100 %100 %100 %
    

15


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
2024 Q3 vs.Nine Months Ended September 30,
20242024202420232023202420232024 vs.
(Dollars in millions, except as noted)Q3Q2Q1Q4Q3Q2Q3202420232023
Consumer Banking
Earnings:
Net interest income$2,028 $2,025 $2,011 $1,951 $2,133 (5)%$6,064 $6,762 (10)%
Non-interest income182 172 159 163 142 6%28 513 426 20 
Total net revenue2,210 2,197 2,170 2,114 2,275 (3)6,577 7,188 (9)
Provision for credit losses351 330 426 422 213 651,107 747 48
Non-interest expense1,331 1,250 1,246 1,402 1,262 3,827 3,776 
Income from continuing operations before income taxes528 617 498 290 800 (14)(34)1,643 2,665 (38)
Income tax provision125 146 117 68 189 (14)(34)388 629 (38)
Income from continuing operations, net of tax$403 $471 $381 $222 $611 (14)(34)$1,255 $2,036 (38)
Selected performance metrics:
Period-end loans held for investment$76,758$75,663$75,099$75,437$76,844— $76,758$76,844— 
Average loans held for investment76,18275,38675,09276,23877,154(1)75,55577,942(3)
Average yield on loans held for investment(1)
8.88 %8.54 %8.33 %8.17 %7.97 %34 bps91 bps8.59 %7.67 %92 bps
Auto loan originations$9,158$8,463$7,522$6,157$7,4528%23%$25,143$20,82321%
Period-end deposits309,569305,422300,806296,171290,789309,569290,789
Average deposits306,121300,794294,448291,486287,457300,475283,991
Average deposits interest rate3.33 %3.22 %3.15 %3.06 %2.85 %11 bps48 bps3.23 %2.43 %80 bps
Net charge-off rate2.11 1.87 2.03 2.25 1.81 24 30 2.00 1.60 40 
30+ day performing delinquency rate5.53 5.60 5.21 6.25 5.55 (7)(2)5.53 5.55 (2)
30+ day delinquency rate6.31 6.35 5.86 7.08 6.27 (4)6.31 6.27 
Nonperforming loan rate(6)
0.93 0.92 0.83 1.00 0.89 0.93 0.89 
Nonperforming asset rate(7)
1.01 0.99 0.91 1.09 0.96 1.01 0.96 
Auto—At origination FICO scores:(15)
Greater than 66053 %53 %53 %53 %52 %— 1%53 %52 %1%
621 - 66020 20 20 20 20 — — 20 20 — 
620 or below27 27 27 27 28 — (1)27 28 (1)
Total100 %100 %100 %100 %100 %100 %100 %
16


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
2024 Q3 vs.Nine Months Ended September 30,
20242024202420232023202420232024 vs.
(Dollars in millions, except as noted) Q3Q2Q1Q4Q3Q2Q3202420232023
Commercial Banking
Earnings:
Net interest income$596 $609 $599 $617 $621 (2)%(4)%$1,804$1,901(5)%
Non-interest income292 271 281 245 288 84475711 
Total net revenue(10)
888 880 880 862 909 (2)2,6482,658— 
Provision (benefit) for credit losses48 34 (2)84 116 41 (59)80521(85)
Non-interest expense495 483 515 487 512 (3)1,4931,524(2)
Income from continuing operations before income taxes345 363 367 291 281 (5)23 1,07561375 
Income tax provision82 85 87 68 67 (4)22 25414575 
Income from continuing operations, net of tax$263 $278 $280 $223 $214 (5)23 $821$46875 
Selected performance metrics:
Period-end loans held for investment$86,834$88,628$89,461$90,488$91,153(2)(5)$86,834$91,153(5)
Average loans held for investment 88,10189,03589,87791,02591,556(1)(4)89,00192,938(4)
Average yield on loans held for investment(1)(10)
7.25 %7.23 %7.14 %7.24 %7.16 %bpsbps7.21 %6.73 %48 bps
Period-end deposits$30,598$29,210$31,082$32,712$36,0355%(15)%$30,598$36,035(15)%
Average deposits30,36530,81031,84434,52537,279(1)(19)31,00438,383(19)
Average deposits interest rate2.55 %2.55 %2.65 %2.79 %2.93 %— (38)bps2.58 %2.65 %(7)bps
Net charge-off rate0.22 0.15 0.13 0.53 0.25 bps(3)0.17 0.66 (49)
Nonperforming loan rate(6)
1.55 1.46 1.28 0.84 0.90 65 1.55 0.90 65 
Nonperforming asset rate(7)
1.55 1.46 1.28 0.84 0.90 65 1.55 0.90 65 
Risk category:(16)
Noncriticized$78,835$79,695$80,804$81,758$82,968(1)%(5)%$78,835$82,968(5)%
Criticized performing6,6517,6397,5097,9697,363(13)(10)6,6517,363(10)
Criticized nonperforming1,3481,2941,14876182264 1,34882264 
Total commercial banking loans held for investment$86,834$88,628$89,461$90,488$91,153(2)(5)$86,834$91,153(5)
Risk category as a percentage of period-end loans held for investment:(16)
Noncriticized90.79 %89.92 %90.33 %90.35 %91.02 %87 bps(23)bps90.79 %91.02 %(23)bps
Criticized performing7.66 8.62 8.39 8.81 8.08 (96)(42)7.66 8.08 (42)
Criticized nonperforming1.55 1.46 1.28 0.84 0.90 65 1.55 0.90 65 
Total commercial banking loans100.00 %100.00 %100.00 %100.00 %100.00 %100.00 %100.00 %
17


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
2024 Q3 vs.Nine Months Ended September 30,
20242024202420232023202420232024 vs.
(Dollars in millions)Q3Q2Q1Q4Q3Q2Q3202420232023
Other
Earnings:
Net interest loss$(291)$(382)$(394)$(280)$(445)(24)%(35)%$(1,067)$(1,439)(26)%
Non-interest income (loss)(45)11(2)14****(36)1**
Total net loss(10)
(336)(371)(396)(266)(445)(9)(24)(1,103)(1,438)(23)
Provision (benefit) for credit losses(1)(2)2****(1)3**
Non-interest expense(17)(18)
1217914741171537034722654
Loss from continuing operations before income taxes(456)(450)(543)(675)(518)1(12)(1,449)(1,667)(13)
Income tax benefit(193)(207)(201)(151)(217)(7)(11)(601)(672)(11)
Loss from continuing operations, net of tax$(263)$(243)$(342)$(524)$(301)8(13)$(848)$(995)(15)
Selected performance metrics:
Period-end deposits$13,464 $16,810 $19,081 $19,530 $19,187 (20)(30)$13,464 $19,187 (30)
Average deposits14,639 17,884 19,365 19,317 20,277 (18)(28)17,286 20,582 (16)
Total
Earnings:
Net interest income$8,076 $7,546 $7,488 $7,519 $7,423 7%9%$23,110 $21,722 6%
Non-interest income1,938 1,960 1,914 1,987 1,943 (1)5,812 5,559 5
Total net revenue10,014 9,506 9,402 9,506 9,366 5728,922 27,281 6
Provision for credit losses2,482 3,909 2,683 2,857 2,284 (37)99,074 7,569 20
Non-interest expense5,314 4,946 5,137 5,717 4,860 7915,397 14,599 5
Income from continuing operations before income taxes2,218 651 1,582 932 2,222 **4,451 5,113 (13)
Income tax provision441 54 302 226 432 **2797 932 (14)
Income from continuing operations, net of tax$1,777 $597 $1,280 $706 $1,790 198(1)$3,654 $4,181 (13)
Selected performance metrics:
Period-end loans held for investment$320,243 $318,186 $315,154 $320,472 $314,780 12$320,243 $314,780 2
Average loans held for investment318,255 314,888 314,614 315,890 312,759 12315,927 310,075 2
Period-end deposits353,631 351,442 350,969 348,413 346,011 12353,631 346,011 2
Average deposits351,125 349,488 345,657 345,328 345,013 2348,765 342,956 2
18


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Net Interest Margin, Loan, Allowance and Business Segment Disclosures (Tables 6—13)

(1)Average yield is calculated based on annualized interest income for the period divided by average loans during the period. Annualized interest income does not include any allocations, such as funds transfer pricing. Average yield is calculated using whole dollar values for average balances and interest income/expense. Accordingly, total interest earning assets less total interest bearing liabilities may not total net interest income/spread.
(2)Includes amounts related to entities that provide capital to low-income and rural communities of $2.0 billion, $2.1 billion and $2.0 billion for the third quarter, second quarter and first nine months of 2024, respectively, and $1.9 billion and $1.8 billion for the third quarter and first nine months of 2023, respectively. Related interest expense was $7 million, $8 million and $23 million for the third quarter, second quarter and first nine months of 2024, respectively, and $8 million and $24 million for the third quarter and first nine months of 2023, respectively.
(3)The termination of our Walmart program agreement, effective May 21, 2024, (“Walmart Program Termination”) increased net interest margin by 22 basis points and 10 basis points in the third quarter and second quarter of 2024, respectively. Excluding this impact, the net interest margin would have been 6.89% and 6.60% in the third quarter and second quarter of 2024, respectively.
(4)The Walmart Program Termination increased the Domestic Card net charge-off rate by 38 basis points and 19 basis points for Q3 2024 and Q2 2024, respectively. Excluding this impact, the Domestic Card net charge-off rate would have been 5.23% and 5.86% for Q3 2024 and Q2 2024, respectively.
(5)In December 2023, we recognized $18 million of incremental net charge-offs on certain loans in hardship programs from the one-time impact of operational delays, which increased the Q4 2023 net charge-off rate by approximately 5 basis points. Excluding this impact, the Q4 2023 net charge-off rate would have been 5.30%.
(6)Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category. For Commercial Banking, loans categorized as nonperforming are considered criticized nonperforming.
(7)Nonperforming assets consist of nonperforming loans, repossessed assets and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, repossessed assets and other foreclosed assets.
(8)Primarily represents foreign currency translation adjustments.
(9)The Walmart Program Termination resulted in an allowance for credit losses build in Domestic Card of $826 million in the second quarter of 2024.
(10)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.
(11)Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(12)Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.
(13)The Walmart Program Termination increased Domestic Card net revenue margin by 51 basis points and 10 basis points in the third quarter and second quarter of 2024, respectively. Excluding this impact, the Domestic Card net revenue margin would have been 18.16% and 17.77% in the third quarter and second quarter of 2024, respectively.
(14)Percentages represent period-end loans held for investment in each credit score category. Domestic Card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(15)Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(16)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(17)Includes the impact of ($9 million), $8 million, $42 million and $289 million FDIC special assessment in Q3 2024, Q2 2024, Q1 2024 and Q4 2023, respectively.
(18)Includes the impact of $63 million and $31 million in Discover integration expenses in Q3 2024 and Q2 2024, respectively, as well as any charges incurred as a result of restructuring activities for the periods presented.
**    Not meaningful.
19


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1)
Basel III Standardized Approach
(Dollars in millions, except as noted) September 30,
2024
June 30,
2024
March 31,
2024
December 31,
2023
September 30,
2023
Regulatory Capital Metrics
Common equity excluding AOCI$64,966$63,435$63,088$62,710$62,245
Adjustments:
AOCI, net of tax(2)
58131427(9)
Goodwill, net of related deferred tax liabilities(14,816)(14,800)(14,804)(14,811)(14,797)
Other Intangible and deferred tax assets, net of deferred tax liabilities(252)(271)(291)(311)(333)
Common equity Tier 1 capital$49,956$48,377$48,007$47,615$47,106
Tier 1 capital$54,801$53,222$52,852$52,460$51,952
Total capital(3)
61,15059,87559,48459,12458,844
Risk-weighted assets368,096366,959366,161369,206362,962
Adjusted average assets(4)
473,146470,915468,030467,553464,286
Capital Ratios
Common equity Tier 1 capital(5)
13.6%13.2%13.1%12.9%13.0%
Tier 1 capital(6)
14.914.514.414.214.3
Total capital(7)
16.616.316.216.016.2
Tier 1 leverage(4)
11.611.311.311.211.2
TCE(8)
9.18.28.18.27.3


20


Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results, however, they may not be comparable to similarly-titled measures reported by other companies. These adjusted results provide alternate measurements of our operating performance, both for the current period and trends across multiple periods. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
20242024202420232023Nine Months Ended September 30,
(Dollars in millions, except per share data and as noted)Q3Q2Q1Q4Q320242023
Adjusted diluted earnings per share (“EPS”):
Net income available to common stockholders (GAAP)$1,692$531$1,200$639$1,705$3,423$3,943
Allowance build for Walmart program agreement loss sharing termination826826
Walmart program agreement termination contra revenue impact2727
Discover integration expenses633194
FDIC special assessment(9)84228941
Adjusted net income available to common stockholders before income tax impacts (non-GAAP)1,7461,4231,2429281,7054,4113,943
Income tax impacts(13)(218)(10)(70)(241)
Adjusted net income available to common stockholders (non-GAAP)$1,733$1,205$1,232$858$1,705$4,170$3,943
Diluted weighted-average common shares outstanding (in millions) (GAAP)383.7383.9383.4382.8383.3383.7383.6
Diluted EPS (GAAP)$4.41$1.38$3.13$1.67$4.45$8.92$10.28
Impact of adjustments noted above0.101.760.080.571.94
Adjusted diluted EPS (non-GAAP)$4.51$3.14$3.21$2.24$4.45$10.86$10.28
Adjusted efficiency ratio:
Non-interest expense (GAAP)$5,314$4,946$5,137$5,717$4,860$15,397$14,599
Discover integration expenses(63)(31)(94)
FDIC special assessment9(8)(42)(289)(41)
Adjusted non-interest expense (non-GAAP)$5,260$4,907$5,095$5,428$4,860$15,262$14,599
Total net revenue (GAAP)$10,014$9,506$9,402$9,506$9,366$28,922$27,281
Walmart program agreement termination contra revenue impact2727
Adjusted net revenue (non-GAAP)$10,014$9,533$9,402$9,506$9,366$28,949$27,281
Efficiency ratio (GAAP)53.07%52.03%54.64%60.14%51.89%53.24%53.51%
Impact of adjustments noted above(54)bps(56)bps(45)bps(304)bps—bps(52)bps—bps
Adjusted efficiency ratio (non-GAAP)52.53%51.47%54.19%57.10%51.89%52.72%53.51%
Adjusted operating efficiency ratio:
Operating expense (GAAP)$4,201$3,882$4,127$4,463$3,888$12,210$11,844
21


20242024202420232023Nine Months Ended September 30,
(Dollars in millions, except per share data and as noted)Q3Q2Q1Q4Q320242023
Discover integration expenses(63)(31)(94)
FDIC special assessment9(8)(42)(289)(41)
Adjusted operating expense (non-GAAP)$4,147$3,843$4,085$4,174$3,888$12,075$11,844
Total net revenue (GAAP)10,014$9,506$9,402$9,506$9,366$28,922$27,281
Walmart program agreement termination contra revenue impact2727
Adjusted net revenue (non-GAAP)$10,014$9,533$9,402$9,506$9,366$28,949$27,281
Operating efficiency ratio (GAAP)41.95%40.84%43.89%46.95%41.51%42.22%43.41%
Impact of adjustments noted above(54)bps(53)bps(44)bps(304)bps—bps(51)bps—bps
Adjusted operating efficiency ratio (non-GAAP)41.41%40.31%43.45%43.91%41.51%41.71%43.41%
        


22


Reconciliation of Non-GAAP Measures

The following summarizes our non-GAAP measures. While these non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the operating performance and capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following table presents reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

20242024202420232023
(Dollars in millions)Q3Q2Q1Q4Q3
Pre- Provision Earnings
Total net revenue$10,014 $9,506 $9,402 $9,506 $9,366 
Non-interest expense(5,314)(4,946)(5,137)(5,717)(4,860)
Pre-provision earnings(9)
$4,700 $4,560 $4,265 $3,789 $4,506 
Tangible Common Equity (Period-End)
Stockholders’ equity$62,925 $57,981 $57,801 $58,089 $53,668 
Goodwill and other intangible assets(10)
(15,214)(15,226)(15,257)(15,289)(15,308)
Noncumulative perpetual preferred stock(4,845)(4,845)(4,845)(4,845)(4,845)
Tangible common equity(11)
$42,866 $37,910 $37,699 $37,955 $33,515 
Tangible Common Equity (Average)
Stockholders’ equity$61,289 $58,107 $57,998 $55,632 $55,012 
Goodwill and other intangible assets(10)
(15,225)(15,249)(15,280)(15,304)(15,348)
Noncumulative perpetual preferred stock(4,845)(4,845)(4,845)(4,845)(4,845)
Tangible common equity(11)
$41,219 $38,013 $37,873 $35,483 $34,819 
Return on Tangible Common Equity (Average)
Net income available to common stockholders$1,692 $531 $1,200 $639 $1,705 
Tangible common equity (Average)
41,219 38,013 37,873 35,483 34,819 
Return on tangible common equity(11)(12)
16.42 %5.59 %12.67 %7.20 %19.59 %
Tangible Assets (Period-End)
Total assets$486,433 $480,018 $481,720 $478,464 $471,435 
Goodwill and other intangible assets(10)
(15,214)(15,226)(15,257)(15,289)(15,308)
Tangible assets(11)
$471,219 $464,792 $466,463 $463,175 $456,127 
23


20242024202420232023
(Dollars in millions)Q3Q2Q1Q4Q3
Tangible Assets (Average)
Total assets$481,219 $477,285 $474,995 $472,594 $469,860 
Goodwill and other intangible assets(10)
(15,225)(15,249)(15,280)(15,304)(15,348)
Tangible assets(11)
$465,994 $462,036 $459,715 $457,290 $454,512 
Return on Tangible Assets (Average)
Net income$1,777 $597 $1,280 $706 $1,790 
Tangible Assets (Average)465,994 462,036 459,715 457,290 454,512 
Return on tangible assets(11)(13)
1.53%0.52%1.11%0.62%1.58%
TCE Ratio
Tangible common equity (Period-end)$42,866 $37,910 $37,699 $37,955 $33,515 
Tangible Assets (Period-end)471,219 464,792 466,463 463,175 456,127 
TCE Ratio(11)
9.1%8.2%8.1%8.2%7.3%
Tangible Book Value per Common Share
Tangible common equity (Period-end)$42,866 $37,910 $37,699 $37,955 $33,515 
Outstanding Common Shares381.5 381.9 382.1 380.4 381.0 
Tangible book value per common share(11)
$112.36 $99.28 $98.67 $99.78 $87.97 
__________
(1)Regulatory capital metrics and capital ratios as of September 30, 2024 are preliminary and therefore subject to change.    
(2)Excludes certain components of AOCI in accordance with rules applicable to Category III institutions.
(3)Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(4)Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(5)Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(6)Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(7)Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(8)TCE ratio is a Non-GAAP measure calculated based on TCE divided by tangible assets.
(9)Management believes that this financial metric is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.
(10)Includes impact of related deferred taxes.
(11)Management believes that this financial metric is useful in assessing capital adequacy and the level of returns generated.
(12)Return on average tangible common equity is a non-GAAP measure calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average TCE.
(13)Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period.
24