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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________________
FORM 8-K
____________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of
The Securities Exchange Act of 1934

April 27, 2023
Date of Report (Date of earliest event reported)
____________________________________
CAPITAL ONE FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)
____________________________________
Delaware001-1330054-1719854
(State or other jurisdiction of incorporation)(Commission File Number)(IRS Employer Identification No.)
1680 Capital One Drive,
McLean,Virginia 22102
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (703720-1000
(Not applicable)
(Former name or former address, if changed since last report)
____________________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
    Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
    Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
    Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
    Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common Stock (par value $.01 per share)COF
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series ICOF PRI
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series JCOF PRJ
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series KCOF PRK
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series LCOF PRL
New York Stock Exchange
Depositary Shares, Each Representing a 1/40th Interest in a Share of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series NCOF PRN
New York Stock Exchange
0.800% Senior Notes Due 2024COF24
New York Stock Exchange
1.650% Senior Notes Due 2029COF29
New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company    
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.






Item 2.02 Results of Operations and Financial Condition.

On April 27, 2023, Capital One Financial Corporation (the “Company”) issued a press release announcing its financial results for the first quarter ended March 31, 2023. Copies of the Company’s press release and financial supplement are attached and furnished herewith as Exhibits 99.1 and 99.2 to this Form 8-K and are incorporated herein by reference.

Note: Information in this report (including Exhibits 99.1 and 99.2) furnished pursuant to Item 2.02 shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that Section. 
1





Item 9.01 Financial Statements and Exhibits.

(d) Exhibits.
Exhibit No.Description
99.1
99.2
104The cover page from this Current Report on Form 8-K, formatted in Inline XBRL

Earnings Conference Call Webcast Information.

The Company will hold an earnings conference call on April 27, 2023 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the Company’s home page (www.capitalone.com). Under “About,” choose “Investors” to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. A replay of the webcast will be archived on the Company’s website through May 11, 2023 at 5:00 PM Eastern Time.
2





SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Company has duly caused this Current Report on Form 8-K to be signed on its behalf by the undersigned hereunto duly authorized.
CAPITAL ONE FINANCIAL CORPORATION
Date: April 27, 2023
By:/s/ TIMOTHY P. GOLDEN
Timothy P. Golden
Controller and Principal Accounting Officer

3
Document

Exhibit 99.1
News Release
https://cdn.kscope.io/ed404e02121e1054e2bb082c0ba04aaf-earningsslidesvfinal1b58a.jpg
Contacts:
Investor RelationsMedia Relations
Jeff NorrisDanielle DietzSie Soheili
jeff.norris@capitalone.comdanielle.dietz@capitalone.comsie.soheili@capitalone.com

FOR IMMEDIATE RELEASE: April 27, 2023
Capital One Reports First Quarter 2023 Net Income of $960 million,
or $2.31 per share
McLean, Va. (April 27, 2023) – Capital One Financial Corporation (NYSE: COF) today announced net income for the first quarter of 2023 of $960 million, or $2.31 per diluted common share, compared with net income of $1.2 billion, or $3.03 per diluted common share in the fourth quarter of 2022, and with net income of $2.4 billion, or $5.62 per diluted common share in the first quarter of 2022.
“In the first quarter, we built additional balance sheet strength as we grew retail deposits, and maintained or increased strong levels of capital and liquidity,” said Richard D. Fairbank, Founder, Chairman, and Chief Executive Officer. “At the same time, we continue to see attractive growth opportunities in our domestic card business and our “digital first” national retail bank, and our investments to transform our technology and to drive resilient growth put us in a strong position to capture opportunities and deliver compelling long-term shareholder value.”
All comparisons below are for the first quarter of 2023 compared with the fourth quarter of 2022 unless otherwise noted.
First Quarter 2023 Income Statement Summary:
Total net revenue decreased 2 percent to $8.9 billion.
Total non-interest expense decreased 3 percent to $4.9 billion:
20 percent decrease in marketing.
2 percent increase in operating expenses.
Pre-provision earnings(1) remained flat at $4.0 billion.
Provision for credit losses increased $379 million to $2.8 billion:
Net charge-offs of $1.7 billion.
$1.1 billion loan reserve build.
Net interest margin of 6.60 percent, a decrease of 24 basis points.
Efficiency ratio of 55.54 percent.
(1)    Pre-provision earnings is a non-GAAP metric calculated based on total net revenue less non-interest expense for the period. Management believes that this financial metric is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses. See our Financial Supplement, filed as Exhibit 99.2 to our Current Report on From 8-K on April 27, 2023 with the Securities and Exchange Commission (the “SEC”), “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation and additional information on non-GAAP measures.

Capital One First Quarter 2023 Earnings
Page 2

Operating efficiency ratio of 45.47 percent.
First Quarter 2023 Balance Sheet Summary:
Common equity Tier 1 capital ratio under Basel III Standardized Approach of 12.5 percent at March 31, 2023.
Period-end loans held for investment in the quarter decreased $3.5 billion, or 1 percent, to $308.8 billion.
Credit Card period-end loans decreased $588 million, or less than 1 percent, to $137.1 billion.
Domestic Card period-end loans decreased $601 million, or less than 1 percent, to $131.0 billion.
Consumer Banking period-end loans decreased $1.8 billion, or 2 percent, to $78.2 billion.
Auto period-end loans decreased $1.7 billion, or 2 percent, to $76.7 billion.
Commercial Banking period-end loans decreased $1.1 billion, or 1 percent, to $93.5 billion.
Average loans held for investment in the quarter increased $875 million, or less than 1 percent, to $307.8 billion.
Credit Card average loans increased $4.0 billion, or 3 percent, to $134.7 billion.
Domestic Card average loans increased $3.7 billion, or 3 percent, to $128.6 billion.
Consumer Banking average loans decreased $1.7 billion, or 2 percent, to $79.0 billion.
Auto average loans decreased $1.6 billion, or 2 percent, to $77.5 billion.
Commercial Banking average loans decreased $1.4 billion, or 2 percent, to $94.1 billion.
Period-end total deposits increased $16.8 billion, or 5 percent, to $349.8 billion, while average deposits increased $13.6 billion, or 4 percent, to $340.1 billion.
Interest-bearing deposits rate paid increased 58 basis points to 2.40 percent.



Capital One First Quarter 2023 Earnings
Page 3


Earnings Conference Call Webcast Information
The company will hold an earnings conference call on April 27, 2023 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the company’s home page (www.capitalone.com). Under “About,” choose “Investors” to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the company’s website through May 11, 2023 at 5:00 PM Eastern Time.
Forward-Looking Statements
Certain statements in this release may constitute forward-looking statements, which involve a number of risks and uncertainties. Forward-looking statements often use words such as “will,” “anticipate,” “target,” “expect,” “think,” “estimate,” “intend,” “plan,” “goal,” “believe,” “forecast,” “outlook” or other words of similar meaning. Any forward-looking statements made by Capital One or on its behalf speak only as of the date they are made or as of the date indicated, and Capital One does not undertake any obligation to update forward-looking statements as a result of new information, future events or otherwise. Capital One cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information due to a number of factors. For additional information on factors that could materially influence forward-looking statements included in this earnings press release, see the risk factors set forth under “Part I—Item 1A. Risk Factors” in the Annual Report on Form 10-K for the year ended December 31, 2022 filed with the SEC and Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.
About Capital One
Capital One Financial Corporation (www.capitalone.com) is a financial holding company which, along with its subsidiaries, had $349.8 billion in deposits and $471.7 billion in total assets as of March 31, 2023. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has branches located primarily in New York, Louisiana, Texas, Maryland, Virginia, New Jersey and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol “COF” and is included in the S&P 100 index.
###


Document

Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2)
First Quarter 2023
Table of Contents
Capital One Financial Corporation Consolidated ResultsPage
Business Segment Results
Other
__________
(1)The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended March 31, 2023 once it is filed with the Securities and Exchange Commission.
(2)This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies. See “Table 15 - Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation of any non-GAAP financial measures.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated
2023 Q1 vs.
(Dollars in millions, except per share data and as noted) 2023202220222022202220222022
Q1Q4Q3Q2Q1Q4Q1
Income Statement
Net interest income$7,186 $7,197 $7,003 $6,517 $6,397 — 12 %
Non-interest income1,717 1,843 1,802 1,715 1,776 (7)%(3)
Total net revenue(1)
8,903 9,040 8,805 8,232 8,173 (2)
Provision for credit losses2,795 2,416 1,669 1,085 677 16 **
Non-interest expense:
Marketing897 1,118 978 1,003 918 (20)(2)
Operating expense4,048 3,962 3,971 3,580 3,633 11 
Total non-interest expense4,945 5,080 4,949 4,583 4,551 (3)
Income from continuing operations before income taxes1,163 1,544 2,187 2,564 2,945 (25)(61)
Income tax provision203 312 493 533 542 (35)(63)
Net income960 1,232 1,694 2,031 2,403 (22)(60)
Dividends and undistributed earnings allocated to participating securities(2)
(16)(14)(21)(25)(28)14 (43)
Preferred stock dividends(57)(57)(57)(57)(57)— — 
Net income available to common stockholders$887 $1,161 $1,616 $1,949 $2,318 (24)(62)
Common Share Statistics
Basic earnings per common share:(2)
Net income per basic common share$2.32 $3.03 $4.21 $4.98 $5.65 (23)%(59)%
Diluted earnings per common share:(2)
Net income per diluted common share$2.31 $3.03 $4.20 $4.96 $5.62 (24)%(59)%
Weighted-average common shares outstanding (in millions):
Basic382.6 382.6 383.4 391.2 410.4 — (7)%
Diluted383.8 383.7 384.6 392.6 412.2 — (7)
Common shares outstanding (period-end, in millions)382.0 381.3 382.0 383.8 399.0 — (4)
Dividends declared and paid per common share$0.60 $0.60 $0.60 $0.60 $0.60 — — 
Tangible book value per common share (period-end)(3)
90.86 86.11 81.38 87.84 91.77 %(1)
1


2023 Q1 vs.
(Dollars in millions)2023202220222022202220222022
Q1Q4Q3Q2Q1Q4Q1
Balance Sheet (Period-End)
Loans held for investment$308,836 $312,331 $303,943 $296,384 $280,466 (1)%10%
Interest-earning assets445,166 427,248 415,262 406,565 398,241 412
Total assets471,660 455,249 444,232 440,288 434,195 49
Interest-bearing deposits318,641 300,789 282,802 270,881 275,648 616
Total deposits349,827 332,992 317,193 307,885 313,429 512
Borrowings48,777 48,715 54,607 58,938 45,358 8
Common equity49,807 47,737 46,015 48,564 51,499 4(3)
Total stockholders’ equity54,653 52,582 50,861 53,410 56,345 4(3)
Balance Sheet (Average Balances)
Loans held for investment$307,756 $306,881 $300,186 $286,110 $275,342 12%
Interest-earning assets435,199 421,051 412,171 398,934 394,082 3%10
Total assets462,324 449,659 447,088 435,327 430,372 37
Interest-bearing deposits308,788 292,793 275,900 268,104 271,823 514
Total deposits340,123 326,558 311,928 305,954 309,597 410
Borrowings48,016 49,747 58,628 53,208 42,277 (3)14
Common equity49,927 47,594 49,696 49,319 54,591 5(9)
Total stockholders’ equity54,773 52,439 54,541 54,165 59,437 4(8)
    
    
2


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
2023 Q1 vs.
(Dollars in millions, except as noted) 2023202220222022202220222022
Q1Q4Q3Q2Q1Q4Q1
Performance Metrics
Net interest income growth (period over period) %%%(1)%****
Non-interest income growth (period over period)(7)%(3)****
Total net revenue growth (period over period)(2)****
Total net revenue margin(4)
8.18 8.59 8.55 8.25 8.30 (41)bps(12)bps
Net interest margin(5)
6.60 6.84 6.80 6.54 6.49 (24)11 
Return on average assets0.83 1.10 1.52 1.87 2.23 (27)(140)
Return on average tangible assets(6)
0.86 1.13 1.57 1.93 2.31 (27)(145)
Return on average common equity(7)
7.11 9.76 13.01 15.81 16.98 (265)(987)
Return on average tangible common equity(8)
10.15 14.22 18.59 22.63 23.36 (407)(1,321)
Efficiency ratio(9)
55.54 56.19 56.21 55.67 55.68 (65)(14)
Operating efficiency ratio(10)
45.47 43.83 45.10 43.49 44.45 164 102 
Effective income tax rate for continuing operations 17.5 20.2 22.5 20.8 18.4 (270)(90)
Employees (period-end, in thousands)56.1 56.0 55.1 53.6 51.5 — 9%
Credit Quality Metrics
Allowance for credit losses$14,318$13,240$12,209$11,491$11,3088%27%
Allowance coverage ratio4.64 %4.24 %4.02 %3.88 %4.03 %40 bps61 bps
Net charge-offs$1,697$1,430$931$845$76719%121%
Net charge-off rate(11)
2.21 %1.86 %1.24 %1.18 %1.11 %35 bps110 bps
30+ day performing delinquency rate2.88 2.96 2.58 2.36 2.08 (8)80 
30+ day delinquency rate3.09 3.21 2.78 2.54 2.21 (12)88 
Capital Ratios(12)
Common equity Tier 1 capital
12.5 %12.5 %12.2 %12.1 %12.7 %— (20)bps
Tier 1 capital13.9 13.9 13.6 13.5 14.1 — (20)
Total capital15.9 15.8 15.7 15.7 16.4 10 bps(50)
Tier 1 leverage10.9 11.1 11.0 11.1 11.3 (20)(40)
Tangible common equity (“TCE”)(13)
7.6 7.5 7.2 7.9 8.7 10 (110)
    
 
3


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
2023 Q1 vs.
(Dollars in millions, except as noted)2023202220222022202220222022
Q1Q4Q3Q2Q1Q4Q1
Interest income:
Loans, including loans held for sale$8,723 $8,360 $7,578 $6,605 $6,367 %37 %
Investment securities615 548 499 435 402 12 53 
Other416 250 123 55 15 66 **
Total interest income9,754 9,158 8,200 7,095 6,784 44 
Interest expense:
Deposits1,856 1,335 689 293 218 39 **
Securitized debt obligations211 170 120 65 29 24 **
Senior and subordinated notes489 430 319 194 131 14 **
Other borrowings12 26 69 26 (54)33 
Total interest expense2,568 1,961 1,197 578 387 31 **
Net interest income7,186 7,197 7,003 6,517 6,397 — 12 
Provision for credit losses2,795 2,416 1,669 1,085 677 16 **
Net interest income after provision for credit losses4,391 4,781 5,334 5,432 5,720 (8)(23)
Non-interest income:
Interchange fees, net1,139 1,177 1,195 1,201 1,033 (3)10 
Service charges and other customer-related fees379 395 415 415 400 (4)(5)
Other199 271 192 99 343 (27)(42)
Total non-interest income1,717 1,843 1,802 1,715 1,776 (7)(3)
Non-interest expense:
Salaries and associate benefits2,427 2,266 2,187 1,946 2,026 20 
Occupancy and equipment508 554 502 481 513 (8)(1)
Marketing897 1,118 978 1,003 918 (20)(2)
Professional services324 481 471 458 397 (33)(18)
Communications and data processing350 352 349 339 339 (1)
Amortization of intangibles14 25 17 14 14 (44)— 
Other425 284 445 342 344 50 24 
Total non-interest expense4,945 5,080 4,949 4,583 4,551 (3)
Income from continuing operations before income taxes1,163 1,544 2,187 2,564 2,945 (25)(61)
Income tax provision203 312 493 533 542 (35)(63)
Net income960 1,232 1,694 2,031 2,403 (22)(60)
Dividends and undistributed earnings allocated to participating securities(2)
(16)(14)(21)(25)(28)14 (43)
Preferred stock dividends(57)(57)(57)(57)(57)— — 
Net income available to common stockholders$887 $1,161 $1,616 $1,949 $2,318 (24)(62)
4


2023 Q1 vs.
2023202220222022202220222022
Q1Q4Q3Q2Q1Q4Q1
Basic earnings per common share:(2)
Net income per basic common share$2.32 $3.03 $4.21 $4.98 $5.65 (23)%(59)%
Diluted earnings per common share:(2)
Net income per diluted common share$2.31 $3.03 $4.20 $4.96 $5.62 (24)%(59)%
Weighted-average common shares outstanding (in millions):
Basic common shares382.6 382.6 383.4 391.2 410.4 — (7)
Diluted common shares383.8 383.7 384.6 392.6 412.2 — (7)
5


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
2023 Q1 vs.
2023202220222022202220222022
(Dollars in millions)Q1Q4Q3Q2Q1Q4Q1
Assets:
Cash and cash equivalents:
Cash and due from banks$3,347 $5,193 $3,716 $4,825 $5,107 (36)%(34)%
Interest-bearing deposits and other short-term investments43,166 25,663 21,176 16,728 21,697 68 99 
Total cash and cash equivalents46,513 30,856 24,892 21,553 26,804 51 74 
Restricted cash for securitization investors460 400 399 697 281 15 64 
Securities available for sale81,925 76,919 75,303 83,022 89,076 (8)
Loans held for investment:
Unsecuritized loans held for investment280,093 283,282 277,576 271,339 257,505 (1)
Loans held in consolidated trusts28,743 29,049 26,367 25,045 22,961 (1)25 
Total loans held for investment308,836 312,331 303,943 296,384 280,466 (1)10 
Allowance for credit losses(14,318)(13,240)(12,209)(11,491)(11,308)27 
Net loans held for investment294,518 299,091 291,734 284,893 269,158 (2)
Loans held for sale363 203 1,729 875 1,155 79 (69)
Premises and equipment, net4,365 4,351 4,265 4,238 4,238 — 
Interest receivable2,250 2,104 1,853 1,611 1,479 52 
Goodwill14,779 14,777 14,771 14,778 14,784 — — 
Other assets26,487 26,548 29,286 28,621 27,220 — (3)
Total assets$471,660 $455,249 $444,232 $440,288 $434,195 
6


2023 Q1 vs.
2023202220222022202220222022
(Dollars in millions) Q1Q4Q3Q2Q1Q4Q1
Liabilities:
Interest payable$621 $527 $433 $333 $261 18 %138 %
Deposits:
Non-interest-bearing deposits31,186 32,203 34,391 37,004 37,781 (3)(17)
Interest-bearing deposits318,641 300,789 282,802 270,881 275,648 16 
Total deposits349,827 332,992 317,193 307,885 313,429 12 
Securitized debt obligations17,813 16,973 15,926 17,466 13,740 30 
Other debt:
Federal funds purchased and securities loaned or sold under agreements to repurchase542 883 528 440 594 (39)(9)
Senior and subordinated notes30,398 30,826 30,615 30,489 26,976 (1)13 
Other borrowings24 33 7,538 10,543 4,048 (27)(99)
Total other debt30,964 31,742 38,681 41,472 31,618 (2)(2)
Other liabilities17,782 20,433 21,138 19,722 18,802 (13)(5)
Total liabilities417,007 402,667 393,371 386,878 377,850 10 
Stockholders’ equity:
Preferred stock0 — — 
Common stock7 — — 
Additional paid-in capital, net34,952 34,725 34,579 34,425 34,286 
Retained earnings57,898 57,184 56,240 54,836 53,099 
Accumulated other comprehensive loss(8,540)(9,916)(10,704)(6,916)(4,093)(14)109 
Treasury stock, at cost(29,664)(29,418)(29,261)(28,942)(26,954)10 
Total stockholders’ equity54,653 52,582 50,861 53,410 56,345 (3)
Total liabilities and stockholders’ equity$471,660 $455,249 $444,232 $440,288 $434,195 

7


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1)Total net revenue was reduced by $405 million in Q1 2023, $321 million in Q4 2022, $222 million in Q3 2022, $211 million in Q2 2022 and $192 million in Q1 2022 for credit card finance charges and fees charged-off as uncollectible.
(2)Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(3)Tangible book value per common share is a non-GAAP measure calculated based on TCE divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(4)Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(5)Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(6)Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(7)Return on average common equity is calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average common equity. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(8)Return on average tangible common equity is a non-GAAP measure calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average TCE. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(9)Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(10)Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period. We also provide an adjusted operating efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(11)Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(12)Capital ratios as of the end of Q1 2023 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.
(13)TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
**    Not meaningful.
8


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
2023 Q12022 Q42022 Q1
(Dollars in millions, except as noted)Average BalanceInterest Income/ Expense
Yield/Rate(1)
Average BalanceInterest Income/ Expense
Yield/Rate(1)
Average BalanceInterest Income/ ExpenseYield/Rate
Interest-earning assets:
Loans, including loans held for sale$308,115 $8,723 11.32 %$307,852 $8,360 10.86 %$279,022 $6,367 9.13 %
Investment securities89,960 615 2.73 87,110 548 2.52 94,700 402 1.70 
Cash equivalents and other37,124 416 4.49 26,089 250 3.84 20,360 15 0.29 
Total interest-earning assets$435,199 $9,754 8.96 $421,051 $9,158 8.70 $394,082 $6,784 6.89 
Interest-bearing liabilities:
Interest-bearing deposits$308,788 $1,856 2.40 $292,793 $1,335 1.82 $271,823 $218 0.32 
Securitized debt obligations17,251 211 4.90 16,478 170 4.13 13,740 29 0.84 
Senior and subordinated notes30,136 489 6.49 30,718 430 5.59 26,481 131 1.98 
Other borrowings and liabilities2,335 12 2.08 4,289 26 2.50 3,633 1.00 
Total interest-bearing liabilities$358,510 $2,568 2.87 $344,278 $1,961 2.28 $315,677 $387 0.49 
Net interest income/spread$7,186 6.10 $7,197 6.42 $6,397 6.40 
Impact of non-interest-bearing funding0.50 0.42 0.09 
Net interest margin6.60 %6.84 %6.49 %
                                                                                                                                                                                                                            

9


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
2023 Q1 vs.
2023202220222022202220222022
(Dollars in millions, except as noted) Q1Q4Q3Q2Q1Q4Q1
Loans Held for Investment (Period-End)
Credit card:
   Domestic credit card$130,980 $131,581 $121,279 $115,004 $107,987 — 21 %
   International card businesses6,162 6,149 5,634 5,876 5,975 — 
Total credit card137,142 137,730 126,913 120,880 113,962 — 20 
Consumer banking:
   Auto76,652 78,373 79,580 79,926 78,604 (2)%(2)
   Retail banking1,499 1,552 1,619 1,605 1,726 (3)(13)
Total consumer banking78,151 79,925 81,199 81,531 80,330 (2)(3)
Commercial banking:
   Commercial and multifamily real estate37,132 37,453 38,225 37,845 34,354 (1)
   Commercial and industrial56,411 57,223 57,606 56,128 51,820 (1)
Total commercial banking93,543 94,676 95,831 93,973 86,174 (1)
Total loans held for investment$308,836 $312,331 $303,943 $296,384 $280,466 (1)10 
Loans Held for Investment (Average)
Credit card:
   Domestic credit card$128,562 $124,816 $117,467 $109,962 $105,536 %22 %
   International card businesses6,108 5,836 5,890 5,873 5,944 
Total credit card134,670 130,652 123,357 115,835 111,480 21 
Consumer banking:
   Auto77,465 79,108 79,741 79,313 76,892 (2)
   Retail banking1,529 1,592 1,598 1,668 1,797 (4)(15)
Total consumer banking78,994 80,700 81,339 80,981 78,689 (2)— 
Commercial banking:
   Commercial and multifamily real estate37,373 37,848 38,230 35,754 34,671 (1)
   Commercial and industrial56,719 57,681 57,260 53,540 50,502 (2)12 
Total commercial banking94,092 95,529 95,490 89,294 85,173 (2)10 
Total average loans held for investment$307,756 $306,881 $300,186 $286,110 $275,342 — 12 
10


2023 Q1 vs.
2023202220222022202220222022
Q1Q4Q3Q2Q1Q4Q1
Net Charge-Off (Recovery) Rates
Credit card:
   Domestic credit card(2)
4.04 %3.22 %2.20 %2.26 %2.12 %82 bps192 bps
   International card businesses4.54 4.29 3.30 3.82 3.20 25 134 
Total credit card4.06 3.27 2.25 2.34 2.18 79 188 
Consumer banking:
   Auto1.53 1.66 1.05 0.61 0.66 (13)87 
   Retail banking2.97 5.15 3.89 3.62 4.31 (218)(134)
Total consumer banking1.56 1.73 1.10 0.67 0.75 (17)81 
Commercial banking:
   Commercial and multifamily real estate0.19 0.05 0.03 (0.08)— 14 19 
   Commercial and industrial0.03 0.06 0.06 0.29 0.11 (3)(8)
Total commercial banking0.09 0.06 0.05 0.14 0.06 
Total net charge-offs2.21 1.86 1.24 1.18 1.11 35 110 
30+ Day Performing Delinquency Rates
Credit card:
   Domestic credit card3.66 %3.43 %2.97 %2.35 %2.32 %23 bps134 bps
   International card businesses4.20 4.03 3.90 3.67 3.58 17 62 
Total credit card3.68 3.46 3.01 2.42 2.38 22 130 
Consumer banking:
   Auto5.00 5.62 4.85 4.47 3.85 (62)115 
   Retail banking0.56 1.02 0.84 0.67 0.74 (46)(18)
Total consumer banking4.92 5.53 4.77 4.39 3.78 (61)114 
Nonperforming Loans and Nonperforming Assets Rates(3)(4)
Credit card:
   International card businesses0.12 %0.14 %0.14 %0.13 %0.14 %(2)bps(2)bps
Total credit card0.01 0.01 0.01 0.01 0.01 — — 
Consumer banking:
   Auto0.67 0.76 0.60 0.50 0.41 (9)26 
   Retail banking2.94 2.49 2.62 2.61 2.63 45 31 
Total consumer banking0.72 0.79 0.64 0.54 0.46 (7)26 
Commercial banking:
   Commercial and multifamily real estate0.90 0.72 0.64 0.78 0.98 18 (8)
   Commercial and industrial0.72 0.75 0.53 0.64 0.69 (3)
Total commercial banking0.79 0.74 0.57 0.70 0.81 (2)
Total nonperforming loans0.42 0.43 0.35 0.37 0.38 (1)
Total nonperforming assets0.44 0.45 0.37 0.39 0.40 (1)
11


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity

Three Months Ended March 31, 2023
Credit CardConsumer Banking
(Dollars in millions) Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of December 31, 2022$9,165 $380 $9,545 $2,187 $50 $2,237 $1,458 $13,240 
Cumulative effects of accounting standards adoption(5)
(40)(23)(63)    (63)
Balance as of January 1, 20239,125 357 9,482 2,187 50 2,237 1,458 13,177 
Charge-offs(1,587)(101)(1,688)(515)(16)(531)(24)(2,243)
Recoveries288 31 319 219 5 224 3 546 
Net charge-offs(1,299)(70)(1,369)(296)(11)(307)(21)(1,697)
Provision for credit losses2,174 87 2,261 274 1 275 266 2,802 
Allowance build (release) for credit losses875 17 892 (22)(10)(32)245 1,105 
Other changes(6)
32 4 36     36 
Balance as of March 31, 202310,032 378 10,410 2,165 40 2,205 1,703 14,318 
Reserve for unfunded lending commitments:
Balance as of December 31, 2022218 218 
Provision (benefit) for losses on unfunded lending commitments(7)(7)
Balance as of March 31, 2023211 211 
Combined allowance and reserve as of March 31, 2023$10,032 $378 $10,410 $2,165 $40 $2,205 $1,914 $14,529 
12


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results
Three Months Ended March 31, 2023
(Dollars in millions)Credit CardConsumer Banking
Commercial Banking(7)
Other(7)
Total
Net interest income (loss)$4,657 $2,360 $648 $(479)$7,186 
Non-interest income1,363 135 212 7 1,717 
Total net revenue (loss)6,020 2,495 860 (472)8,903 
Provision (benefit) for credit losses2,261 275 259  2,795 
Non-interest expense3,038 1,283 530 94 4,945 
Income (loss) from continuing operations before income taxes721 937 71 (566)1,163 
Income tax provision (benefit)172 221 17 (207)203 
Income (loss) from continuing operations, net of tax$549 $716 $54 $(359)$960 
Three Months Ended December 31, 2022
(Dollars in millions) Credit CardConsumer Banking
Commercial Banking(7)
Other(7)
Total
Net interest income (loss)$4,533 $2,394 $520 $(250)$7,197 
Non-interest income (loss)1,449 139 261 (6)1,843 
Total net revenue (loss)5,982 2,533 781 (256)9,040 
Provision (benefit) for credit losses1,878 477 62 (1)2,416 
Non-interest expense3,069 1,450 555 5,080 
Income (loss) from continuing operations before income taxes1,035 606 164 (261)1,544 
Income tax provision (benefit)245 144 39 (116)312 
Income (loss) from continuing operations, net of tax$790 $462 $125 $(145)$1,232 
Three Months Ended March 31, 2022
(Dollars in millions) Credit CardConsumer Banking
Commercial Banking(7)
Other(7)
Total
Net interest income (loss)$3,839 $2,113 $607 $(162)$6,397 
Non-interest income (loss)1,458 105 277 (64)1,776 
Total net revenue (loss)5,297 2,218 884 (226)8,173 
Provision (benefit) for credit losses545 130 (6)677 
Non-interest expense2,783 1,236 488 44 4,551 
Income (loss) from continuing operations before income taxes1,969 852 388 (264)2,945 
Income tax provision (benefit)469 202 92 (221)542 
Income (loss) from continuing operations, net of tax$1,500 $650 $296 $(43)$2,403 

13


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
2023 Q1 vs.
2023202220222022202220222022
(Dollars in millions, except as noted) Q1Q4Q3Q2Q1Q4Q1
Credit Card
Earnings:
Net interest income$4,657 $4,533 $4,313 $3,899 $3,839 3%21%
Non-interest income1,363 1,449 1,454 1,410 1,458 (6)(7)
Total net revenue6,020 5,982 5,767 5,309 5,297 14 
Provision for credit losses2,261 1,878 1,261 581 545 20 **
Non-interest expense3,038 3,069 3,004 2,771 2,783 (1)
Income from continuing operations before income taxes721 1,035 1,502 1,957 1,969 (30)(63)
Income tax provision172 245 356 466 469 (30)(63)
Income from continuing operations, net of tax$549 $790 $1,146 $1,491 $1,500 (31)(63)
Selected performance metrics:
Period-end loans held for investment$137,142$137,730$126,913$120,880$113,962— 20 
Average loans held for investment134,670130,652123,357115,835111,48021 
Average yield on loans outstanding(1)
17.98 %17.69 %16.74 %15.24 %14.97 %29 bps301 bps
Total net revenue margin(8)
17.88 18.32 18.70 18.33 18.56 (44)(68)
Net charge-off rate
4.06 3.27 2.25 2.34 2.18 79 188 
30+ day performing delinquency rate3.68 3.46 3.01 2.42 2.38 22 130 
30+ day delinquency rate3.69 3.46 3.02 2.42 2.39 23 130 
Nonperforming loan rate(3)
0.01 0.01 0.01 0.01 0.01 — — 
Purchase volume(9)
$141,658$155,633$149,497$148,491$133,662(9)%6%
14


2023 Q1 vs.
2023202220222022202220222022
(Dollars in millions, except as noted)Q1Q4Q3Q2Q1Q4Q1
Domestic Card
Earnings:
Net interest income$4,390 $4,280 $4,065 $3,651 $3,620 3%21%
Non-interest income1,298 1,392 1,383 1,340 1,248 (7)
Total net revenue5,688 5,672 5,448 4,991 4,868 — 17 
Provision for credit losses2,174 1,800 1,167 494 559 21 **
Non-interest expense2,847 2,866 2,803 2,594 2,564 (1)11 
Income from continuing operations before income taxes667 1,006 1,478 1,903 1,745 (34)(62)
Income tax provision157 238 351 450 414 (34)(62)
Income from continuing operations, net of tax$510 $768 $1,127 $1,453 $1,331 (34)(62)
Selected performance metrics:
Period-end loans held for investment$130,980$131,581$121,279$115,004$107,987— 21 
Average loans held for investment128,562124,816117,467109,962105,53622 
Average yield on loans outstanding(1)
17.88 %17.58 %16.61 %15.03 %14.82 %30 bps306 bps
Total net revenue margin(8)
17.70 18.18 18.55 18.16 18.28 (48)(58)
Net charge-off rate(2)
4.04 3.22 2.20 2.26 2.12 82 192 
30+ day performing delinquency rate3.66 3.43 2.97 2.35 2.32 23 134 
Purchase volume(9)
$138,310$151,995$145,805$144,668$126,284(9)%10%
Refreshed FICO scores:(10)
Greater than 66068 %69 %70 %70 %70 %(1)(2)
660 or below32 31 30 30 30 
Total100 %100 %100 %100 %100 %
    

15


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
2023 Q1 vs.
2023202220222022202220222022
(Dollars in millions, except as noted)Q1Q4Q3Q2Q1Q4Q1
Consumer Banking
Earnings:
Net interest income$2,360 $2,394 $2,311 $2,147 $2,113 (1)%12%
Non-interest income135 139 129 96 105 (3)29 
Total net revenue2,495 2,533 2,440 2,243 2,218 (2)12 
Provision for credit losses275 477 285 281 130 (42)112
Non-interest expense1,283 1,450 1,340 1,286 1,236 (12)
Income from continuing operations before income taxes937 606 815 676 852 55 10 
Income tax provision221 144 193 160 202 53 
Income from continuing operations, net of tax$716 $462 $622 $516 $650 55 10 
Selected performance metrics:
Period-end loans held for investment$78,151$79,925$81,199$81,531$80,330(2)(3)
Average loans held for investment78,99480,70081,33980,98178,689(2)— 
Average yield on loans held for investment(1)
7.40 %7.31 %7.20 %7.08 %7.17 %bps23 bps
Auto loan originations$6,211$6,635$8,289$10,328$11,713(6)%(47)%
Period-end deposits291,163270,592256,661255,904258,35913 
Average deposits278,772262,844255,843254,336255,265
Average deposits interest rate1.96 %1.42 %0.79 %0.38 %0.29 %54 bps167 bps
Net charge-off rate1.56 1.73 1.10 0.67 0.75 (17)81 
30+ day performing delinquency rate4.92 5.53 4.77 4.39 3.78 (61)114 
30+ day delinquency rate5.46 6.18 5.28 4.81 4.13 (72)133 
Nonperforming loan rate(3)
0.72 0.79 0.64 0.54 0.46 (7)26 
Nonperforming asset rate(4)
0.78 0.87 0.71 0.60 0.52 (9)26 
Auto—At origination FICO scores:(11)
Greater than 66052 %53 %52 %52 %51 %(1)%1%
621 - 66020 20 20 20 20 — — 
620 or below28 27 28 28 29 (1)
Total100 %100 %100 %100 %100 %
16


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
2023 Q1 vs.
2023202220222022202220222022
(Dollars in millions, except as noted) Q1Q4Q3Q2Q1Q4Q1
Commercial Banking
Earnings:
Net interest income(12)
$648 $520 $699 $635 $607 25%7%
Non-interest income212 261 319 272 277 (19)(23)
Total net revenue(7)
860 781 1,018 907 884 10 (3)
Provision for credit losses259 62 123 222 ****
Non-interest expense530 555 542 485 488 (5)
Income from continuing operations before income taxes71 164 353 200 388 (57)(82)
Income tax provision17 39 83 48 92 (56)(82)
Income from continuing operations, net of tax$54 $125 $270 $152 $296 (57)(82)
Selected performance metrics:
Period-end loans held for investment$93,543$94,676$95,831$93,973$86,174(1)
Average loans held for investment 94,09295,52995,49089,29485,173(2)10 
Average yield on loans held for investment(1)(7)
6.31 %5.63 %4.40 %3.18 %2.66 %68 bps365 bps
Period-end deposits$38,380$40,808$41,058$38,844$45,232(6)%(15)%
Average deposits39,94142,77939,79940,53645,008(7)(11)
Average deposits interest rate2.34 %1.80 %0.83 %0.19 %0.12 %54 bps222 bps
Net charge-off rate0.09 0.06 0.05 0.14 0.06 3
Nonperforming loan rate(3)
0.79 0.74 0.57 0.70 0.81 (2)
Nonperforming asset rate(4)
0.79 0.74 0.57 0.70 0.81 (2)
Risk category:(13)
Noncriticized$85,964$87,620$89,559$88,349$80,586(2)%7%
Criticized performing6,8396,3555,7224,9694,89340 
Criticized nonperforming740701550655695
Total commercial banking loans$93,543$94,676$95,831$93,973$86,174(1)
Risk category as a percentage of period-end loans held for investment:(13)
Noncriticized91.90 %92.55 %93.46 %94.01 %93.51 %(65)bps(161)bps
Criticized performing7.31 6.71 5.97 5.29 5.68 60 163 
Criticized nonperforming0.79 0.74 0.57 0.70 0.81 (2)
Total commercial banking loans100.00 %100.00 %100.00 %100.00 %100.00 %
17


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
2023 Q1 vs.
2023202220222022202220222022
(Dollars in millions)Q1Q4Q3Q2Q1Q4Q1
Other
Earnings:
Net interest loss(12)
$(479)$(250)$(320)$(164)$(162)92%196%
Non-interest income (loss)7(6)(100)(63)(64)****
Total net loss(7)
(472)(256)(420)(227)(226)84109
Provision (benefit) for credit losses(1)1(6)****
Non-interest expense(14)
946634144**114
Loss from continuing operations before income taxes(566)(261)(483)(269)(264)117114
Income tax benefit(207)(116)(139)(141)(221)78(6)
Loss from continuing operations, net of tax$(359)$(145)$(344)$(128)$(43)148**
Selected performance metrics:
Period-end deposits$20,284 $21,592 $19,474 $13,137 $9,838 (6)106
Average deposits21,410 20,935 16,286 11,082 9,324 2130
Total
Earnings:
Net interest income$7,186 $7,197 $7,003 $6,517 $6,397 12%
Non-interest income1,717 1,843 1,802 1,715 1,776 (7)%(3)
Total net revenue8,903 9,040 8,805 8,232 8,173 (2)9
Provision for credit losses2,795 2,416 1,669 1,085 677 16**
Non-interest expense4,945 5,080 4,949 4,583 4,551 (3)9
Income from continuing operations before income taxes1,163 1,544 2,187 2,564 2,945 (25)(61)
Income tax provision203 312 493 533 542 (35)(63)
Income from continuing operations, net of tax$960 $1,232 $1,694 $2,031 $2,403 (22)(60)
Selected performance metrics:
Period-end loans held for investment$308,836 $312,331 $303,943 $296,384 $280,466 (1)10
Average loans held for investment307,756 306,881 300,186 286,110 275,342 12
Period-end deposits349,827 332,992 317,193 307,885 313,429 512
Average deposits340,123 326,558 311,928 305,954 309,597 410
18


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Net Interest Margin, Loan, Allowance and Business Segment Disclosures (Tables 6—13)

(1)Average yield is calculated based on annualized interest income for the period divided by average loans during the period. Annualized interest income does not include any allocations, such as funds transfer pricing. Average yield is calculated using whole dollar values for average balances and interest income/expense. Accordingly, total interest earning assets less total interest bearing liabilities may not total net interest income/spread.
(2)In August 2022, in addition to our normal recovery activity, we sold a pool of charged-off loans that resulted in elevated debt sale recovery activity of approximately $33 million, which decreased the Domestic Credit Card net charge-off rate for the third quarter of 2022 by approximately 11 basis points. Excluding the impact, the Domestic Credit Card net charge-off rate would have been 2.31% for the third quarter of 2022.
(3)Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category. For Commercial Banking, loans categorized as nonperforming are considered criticized nonperforming.
(4)Nonperforming assets consist of nonperforming loans, repossessed assets and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, repossessed assets and other foreclosed assets.
(5)Impact from the adoption of ASU 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures as of January 1, 2023.
(6)Primarily represents the initial allowance for purchased credit-deteriorated loans and foreign currency translation adjustments. The initial allowance of purchased credit-deteriorated loans was $32 million for the three months ended March 31, 2023.
(7)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.
(8)Total net revenue margin is calculated based on total net revenue for the period divided by average loans outstanding during the period.
(9)Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.
(10)Percentages represent period-end loans held for investment in each credit score category. Domestic Card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(11)Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(12)In the fourth quarter of 2022, an internal funds transfer pricing impact of $176 million decreased net interest income in the Commercial Banking business and increased the Other category, and was therefore neutral to the company.
(13)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(14)Includes charges incurred as a result of restructuring activities.
**    Not meaningful.
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CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1)
Basel III Standardized Approach
(Dollars in millions, except as noted) March 31,
2023
December 31,
2022
September 30,
2022
June 30,
2022
March 31,
2022
Regulatory Capital Metrics
Common equity excluding AOCI$59,546$59,450$58,516$57,278$57,390
Adjustments:
AOCI, net of tax(2)
(3)(17)(120)(72)(20)
Goodwill, net of related deferred tax liabilities(14,538)(14,540)(14,537)(14,548)(14,559)
Other Intangible and deferred tax assets, net of deferred tax liabilities(371)(162)(194)(95)(110)
Common equity Tier 1 capital$44,634$44,731$43,665$42,563$42,701
Tier 1 capital$49,479$49,576$48,510$47,408$47,547
Total capital(3)
56,61156,71455,93855,10055,059
Risk-weighted assets356,089357,920356,801351,746336,739
Adjusted average assets(4)
455,477444,704439,479427,446418,957
Capital Ratios
Common equity Tier 1 capital(5)
12.5%12.5%12.2%12.1%12.7%
Tier 1 capital(6)
13.913.913.613.514.1
Total capital(7)
15.915.815.715.716.4
Tier 1 leverage(4)
10.911.111.011.111.3
TCE(8)
7.67.57.27.98.7


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Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results, however, they may not be comparable to similarly-titled measures reported by other companies. These adjusted results provide alternate measurements of our operating performance, both for the current period and trends across multiple periods. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
20232022202220222022
(Dollars in millions, except per share data and as noted)Q1Q4Q3Q2Q1
Adjusted diluted earnings per share (“EPS”):
Net income available to common stockholders (GAAP)$887$1,161$1,616$1,949$2,318
Insurance recoveries and legal reserve activity(177)
Restructuring Charges72
Adjusted net income available to common stockholders before income tax impacts (non-GAAP)8871,0561,6161,9492,318
Income tax impacts25
Adjusted net income available to common stockholders (non-GAAP)$887$1,081$1,616$1,949$2,318
Diluted weighted-average common shares outstanding (in millions) (GAAP)383.8383.7384.6392.6412.2
Diluted EPS (GAAP)$2.31$3.03$4.20$4.96$5.62
Impact of adjustments noted above(0.21)
Adjusted diluted EPS (non-GAAP)$2.31$2.82$4.20$4.96$5.62
Adjusted efficiency ratio:
Non-interest expense (GAAP)$4,945$5,080$4,949$4,583$4,551
Insurance recoveries and legal reserve activity177
Restructuring Charges(72)
Adjusted non-interest expense (non-GAAP)$4,945$5,185$4,949$4,583$4,551
Total net revenue (GAAP)$8,903$9,040$8,805$8,232$8,173
Efficiency ratio (GAAP)55.54%56.19%56.21%55.67%55.68%
Impact of adjustments noted above117bps
Adjusted efficiency ratio (non-GAAP)55.54%57.36%56.21%55.67%55.68%
Adjusted operating efficiency ratio:
Operating expense (GAAP)$4,048$3,962$3,971$3,580$3,633
Insurance recoveries and legal reserve activity177
Restructuring Charges(72)
Adjusted operating expense (non-GAAP)$4,048$4,067$3,971$3,580$3,633
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20232022202220222022
(Dollars in millions, except per share data and as noted)Q1Q4Q3Q2Q1
Total net revenue (GAAP)$8,903$9,040$8,805$8,232$8,173
Operating efficiency ratio (GAAP)45.47%43.83%45.10%43.49%44.45%
Impact of adjustments noted above116bps
Adjusted operating efficiency ratio (non-GAAP)45.47 %44.99%45.10%43.49%44.45%

Reconciliation of Non-GAAP Measures

The following summarizes our non-GAAP measures. While these non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the operating performance and capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following table presents reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
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20232022202220222022
(Dollars in millions)Q1Q4Q3Q2Q1
Pre- Provision Earnings
Total net revenue$8,903 $9,040 $8,805 $8,232 $8,173 
Non-interest expense(4,945)(5,080)(4,949)(4,583)(4,551)
Pre-provision earnings(9)
$3,958 $3,960 $3,856 $3,649 $3,622 
Tangible Common Equity (Period-End)
Stockholders’ equity$54,653 $52,582 $50,861 $53,410 $56,345 
Goodwill and other intangible assets(10)
(15,098)(14,902)(14,932)(14,850)(14,883)
Noncumulative perpetual preferred stock(4,845)(4,845)(4,845)(4,845)(4,845)
Tangible common equity(11)
$34,710 $32,835 $31,084 $33,715 $36,617 
Tangible Common Equity (Average)
Stockholders’ equity$54,773 $52,439 $54,541 $54,165 $59,437 
Goodwill and other intangible assets(10)
(14,984)(14,926)(14,916)(14,875)(14,904)
Noncumulative perpetual preferred stock(4,845)(4,845)(4,845)(4,845)(4,845)
Tangible common equity(11)
$34,944 $32,668 $34,780 $34,445 $39,688 
Return on Tangible Common Equity (Average)
Net income available to common stockholders$887 $1,161 $1,616 $1,949 $2,318 
Tangible common equity (Average)
34,944 32,668 34,780 34,445 39,688 
Return on tangible common equity(11)(12)
10.15 %14.22 %18.59 %22.63 %23.36 %
Tangible Assets (Period-End)
Total assets$471,660 $455,249 $444,232 $440,288 $434,195 
Goodwill and other intangible assets(10)
(15,098)(14,902)(14,932)(14,850)(14,883)
Tangible assets(11)
$456,562 $440,347 $429,300 $425,438 $419,312 
Tangible Assets (Average)
Total assets$462,324 $449,659 $447,088 $435,327 $430,372 
Goodwill and other intangible assets(10)
(14,984)(14,926)(14,916)(14,875)(14,904)
Tangible assets(11)
$447,340 $434,733 $432,172 $420,452 $415,468 
Return on Tangible Assets (Average)
Net income$960 $1,232 $1,694 $2,031 $2,403 
Tangible Assets (Average)447,340 434,733 432,172 420,452 415,468 
Return on tangible assets(11)(13)
0.86 %1.13 %1.57 %1.93 %2.31 %
TCE Ratio
Tangible common equity (Period-end)$34,710 $32,835 $31,084 $33,715 $36,617 
Tangible Assets (Period-end)456,562 440,347 429,300 425,438 419,312 
TCE Ratio(11)
7.6 %7.5 %7.2 %7.9 %8.7 %
Tangible Book Value per Share
Tangible common equity (Period-end)$34,710 $32,835 $31,084 $33,715 $36,617 
Outstanding Common Shares382.0 381.3 382.0 383.8 399.0 
Tangible book value per common share(11)
$90.86 $86.11 $81.38 $87.84 $91.77 
__________
(1)Regulatory capital metrics and capital ratios as of March 31, 2023 are preliminary and therefore subject to change.    
(2)Excludes certain components of AOCI as permitted under the Tailoring Rules.
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(3)Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(4)Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(5)Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(6)Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(7)Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(8)TCE ratio is a Non-GAAP measure calculated based on TCE divided by tangible assets.
(9)Management believes that this financial metric is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.
(10)Includes impact of related deferred taxes.
(11)Management believes that this financial metric is useful in assessing capital adequacy and the level of returns generated.
(12)Return on average tangible common equity is a non-GAAP measure calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average TCE.
(13)Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period.
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