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Document and Entity Information - USD ($)	12 Months Ended
Document and Entity Information - USD ($)	Dec. 31, 2014	Jan. 30, 2015	Jun. 30, 2014
Document And Entity Information [Abstract]
Document Type	10-K
Amendment Flag	false
Document Period End Date	Dec. 31, 2014
Document Fiscal Year Focus	2014
Document Fiscal Period Focus	FY
Trading Symbol	COF
Entity Registrant Name	CAPITAL ONE FINANCIAL CORP
Entity Central Index Key	0000927628
Current Fiscal Year End Date	--12-31
Entity Well-known Seasoned Issuer	Yes
Entity Current Reporting Status	Yes
Entity Voluntary Filers	No
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding		551,590,891
Entity Public Float			$ 39,808,996,734

CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Millions	12 Months Ended
CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Interest income:
Loans, including loans held for sale	$ 17,662	$ 18,222	$ 17,544
Investment securities	1,628	1,575	1,329
Other	107	101	91
Total interest income	19,397	19,898	18,964
Interest expense:
Deposits	1,088	1,241	1,403
Securitized debt obligations	145	183	271
Senior and subordinated notes	299	315	345
Other borrowings	47	53	356
Total interest expense	1,579	1,792	2,375
Net interest income	17,818	18,106	16,589
Provision for credit losses	3,541	3,453	4,415
Net interest income after provision for credit losses	14,277	14,653	12,174
Non-interest income:
Service charges and other customer-related fees	1,867	2,118	2,106
Interchange fees, net	2,021	1,896	1,647
Total other-than-temporary impairment	(23)	(37)	(38)
Less: Portion of other-than-temporary impairment recorded in AOCI	(1)	(4)	(14)
Net other-than-temporary impairment recognized in earnings	(24)	(41)	(52)
Bargain purchase gain	0	0	594
Other	608	305	512
Total non-interest income	4,472	4,278	4,807
Non-interest expense:
Salaries and associate benefits	4,593	4,480	3,991
Occupancy and equipment	1,745	1,541	1,358
Marketing	1,561	1,373	1,366
Professional services	1,216	1,347	1,417
Communications and data processing	798	897	807
Amortization of intangibles	532	671	609
Other	1,735	2,044	2,249
Total non-interest expense	12,180	12,353	11,797
Income from continuing operations before income taxes	6,569	6,578	5,184
Income tax provision	2,146	2,224	1,475
Income from continuing operations, net of tax	4,423	4,354	3,709
Income (loss) from discontinued operations, net of tax	5	(233)	(217)
Net income	4,428	4,121	3,492
Dividends and undistributed earnings allocated to participating securities	(18)	(17)	(15)
Preferred stock dividends	(67)	(53)	(15)
Net income available to common stockholders	$ 4,343	$ 4,051	$ 3,462
Basic earnings per common share:
Net income from continuing operations (in dollars per share)	$ 7.70	$ 7.39	$ 6.56
Loss from discontinued operations (in dollars per share)	0.01	(0.40)	(0.39)
Net income per basic common share (in dollars per share)	7.71	6.99	6.17
Diluted earnings per common share:
Net income from continuing operations (in dollars per share)	7.58	7.28	6.49
Loss from discontinued operations (in dollars per share)	0.01	(0.39)	(0.38)
Net income per diluted common share (in dollars per share)	7.59	6.89	6.11
Dividends paid per common share (in dollars per share)	$ 1.20	$ 0.95	$ 0.20

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Statement of Comprehensive Income [Abstract]
Net income	$ 999	$ 1,081	$ 1,194	$ 1,154	$ 852	$ 1,105	$ 1,108	$ 1,056	$ 4,428	$ 4,121	$ 3,492
Other comprehensive income (loss) before taxes:
Net unrealized gains (losses) on securities available for sale									482	(961)	673
Net changes in securities held to maturity									131	(1,435)	0
Net unrealized gains (losses) on cash flow hedges									192	(250)	120
Foreign currency translation adjustments									29	8	81
Other									(18)	49	(1)
Other comprehensive income (loss) before taxes									816	(2,589)	873
Income tax provision (benefit) related to other comprehensive income									374	(978)	303
Other comprehensive income (loss), net of tax									442	(1,611)	570
Comprehensive income									$ 4,870	$ 2,510	$ 4,062

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Cash and cash equivalents:
Cash and due from banks	$ 3,147	$ 2,821
Interest-bearing deposits with banks	4,095	3,131
Federal funds sold and securities purchased under agreements to resell	0	339
Total cash and cash equivalents	7,242	6,291
Restricted cash for securitization investors	234	874
Securities available for sale, at fair value	39,508	41,800
Securities held to maturity, at carrying value	22,500	19,132
Loans held for investment:
Total loans held for investment	208,316	197,199
Allowance for loan and lease losses	(4,383)	(4,315)
Net loans held for investment	203,933	192,884
Loans held for sale, at lower of cost or fair value	626	218
Premises and equipment, net	3,685	3,839
Interest receivable	1,435	1,418
Goodwill	13,978	13,978
Other assets	15,713	16,499
Total assets	308,854	296,933
Liabilities:
Interest payable	317	307
Deposits:
Non-interest bearing deposits	25,081	22,643
Interest-bearing deposits	180,467	181,880
Total deposits	205,548	204,523
Securitized debt obligations	11,624	10,289
Other debt:
Federal funds purchased and securities loaned or sold under agreements to repurchase	880	915
Senior and subordinated notes	18,684	13,134
Other borrowings	17,269	16,316
Total other debt	36,833	30,365
Other liabilities	9,479	9,817
Total liabilities	263,801	255,301
Commitments, contingencies and guarantees (see Note 20)
Stockholders’ equity:
Preferred stock (par value $.01 per share; 50,000,000 shares authorized; 1,875,000 and 875,000 shares issued and outstanding as of December 31, 2014 and 2013, respectively)	0	0
Common stock (par value $.01 per share; 1,000,000,000 shares authorized; 643,557,048 and 637,151,800 shares issued as of December 31, 2014 and 2013, respectively, and 553,391,311 and 572,675,375 shares outstanding as of December 31, 2014 and 2013, respectively)	6	6
Additional paid-in capital, net	27,869	26,526
Retained earnings	23,973	20,292
Accumulated other comprehensive loss	(430)	(872)
Treasury stock at cost (par value $.01 per share; 90,165,737 and 64,476,425 shares as of December 31, 2014 and 2013, respectively)	(6,365)	(4,320)
Total stockholders’ equity	45,053	41,632
Total liabilities and stockholders’ equity	308,854	296,933
Unsecuritized loans held for investment
Loans held for investment:
Total loans held for investment	171,771	157,651
Restricted loans for securitization investors
Loans held for investment:
Total loans held for investment	$ 36,545	$ 39,548

CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Dec. 31, 2014	Dec. 31, 2013
Statement of Financial Position [Abstract]
Preferred stock, par value	$ 0.01	$ 0.01
Preferred stock, shares authorized	50,000,000	50,000,000
Preferred stock, shares issued	1,875,000	875,000
Preferred stock, shares outstanding	1,875,000	875,000
Common stock, par value	$ 0.01	$ 0.01
Common stock, shares authorized	1,000,000,000	1,000,000,000
Common stock, shares issued	643,557,048	637,151,800
Common stock, shares outstanding	553,391,311	572,675,375
Treasury stock, at cost; shares	90,165,737	64,476,425

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY - USD ($) $ in Millions	Total	Preferred Stock	Common Stock	Additional Paid-In Capital	Retained Earnings	Accumulated Other Comprehensive Income (Loss)	Treasury Stock
Beginning balance at Dec. 31, 2011	$ 29,617	$ 0	$ 5	$ 19,274	$ 13,413	$ 169	$ (3,244)
Beginning balance (shares) at Dec. 31, 2011		0	508,594,308
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Comprehensive income	4,062				3,492	570
Cash dividends—common stock	(111)				(111)
Cash dividends - preferred series	(15)				(15)
Purchases of treasury stock	(43)						(43)
Issuances of common stock and restricted stock, net of forfeitures (in shares)			67,368,854
Issuances of common stock and restricted stock, net of forfeitures	3,233		$ 0	3,233
Issuance of common stock related to acquisition (in shares)			54,028,086
Issuance of common stock related to acquisition	2,638		$ 1	2,637
Exercise of stock options and warrants, tax benefits of exercises and restricted stock vesting (in shares)			1,815,337
Exercise of stock options and warrants, tax benefits of exercises and restricted stock vesting	80		$ 0	80
Issuances of preferred stock (in shares)		875,000
Issuance of preferred stock	853	$ 0		853
Compensation expense for restricted stock awards and stock options	111			111
Ending balance at Dec. 31, 2012	40,425	$ 0	$ 6	26,188	16,779	739	(3,287)
Ending balance (shares) at Dec. 31, 2012		875,000	631,806,585
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Comprehensive income	2,510				4,121	(1,611)
Cash dividends—common stock	(555)				(555)
Cash dividends - preferred series	(53)				(53)
Purchases of treasury stock	(1,033)						(1,033)
Issuances of common stock and restricted stock, net of forfeitures (in shares)			3,049,705
Issuances of common stock and restricted stock, net of forfeitures	81		$ 0	81
Exercise of stock options and warrants, tax benefits of exercises and restricted stock vesting (in shares)			2,295,510
Exercise of stock options and warrants, tax benefits of exercises and restricted stock vesting	114		$ 0	114
Compensation expense for restricted stock awards and stock options	143			143
Ending balance at Dec. 31, 2013	41,632	$ 0	$ 6	26,526	20,292	(872)	(4,320)
Ending balance (shares) at Dec. 31, 2013		875,000	637,151,800
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Comprehensive income	4,870				4,428	442
Cash dividends—common stock	(680)				(680)
Cash dividends - preferred series	(67)				(67)
Purchases of treasury stock	(2,045)						(2,045)
Issuances of common stock and restricted stock, net of forfeitures (in shares)			1,373,725
Issuances of common stock and restricted stock, net of forfeitures	100		$ 0	100
Exercise of stock options and warrants, tax benefits of exercises and restricted stock vesting (in shares)			5,031,523
Exercise of stock options and warrants, tax benefits of exercises and restricted stock vesting	146		$ 0	146
Issuances of preferred stock (in shares)		1,000,000
Issuance of preferred stock	969	$ 0		969
Compensation expense for restricted stock awards and stock options	128			128
Ending balance at Dec. 31, 2014	$ 45,053	$ 0	$ 6	$ 27,869	$ 23,973	$ (430)	$ (6,365)
Ending balance (shares) at Dec. 31, 2014		1,875,000	643,557,048

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY (Parenthetical) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Cash dividends-common stock (in dollars per share)	$ 0.95	$ 0.20
Series B Preferred Stock
Non-cumulative Fixed Dividend Rate per Annum (as percent)	6.00%	6.00%
Accounting Standards Update 2014-01
Reduction of retained interests	$ 112	$ 74	$ 49

- Definition

Amount of cumulative effect of the change in accounting principle or new accounting pronouncement on retained earnings or other components of equity or net assets in the statement of financial position as of the beginning of the earliest period presented.

+ References + Details

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Operating activities:
Income from continuing operations, net of tax	$ 4,423	$ 4,354	$ 3,709
Income (loss) from discontinued operations, net of tax	5	(233)	(217)
Net income	4,428	4,121	3,492
Adjustments to reconcile net income to cash provided by operating activities:
Provision for credit losses	3,541	3,453	4,415
Depreciation and amortization, net	2,002	2,065	1,862
Net gain on sales of securities available for sale	(21)	(7)	(45)
Impairment losses on securities available for sale	24	41	52
Gain on sales of loans held for sale	(48)	(32)	(58)
Bargain purchase gain	0	0	(594)
Stock plan compensation expense	205	240	199
Loans held for sale:
Originations and purchases	(5,619)	(2,276)	(1,699)
Proceeds from sales and paydowns	5,365	2,469	2,692
Changes in operating assets and liabilities:
(Increase) decrease in interest receivable	(17)	276	(495)
Increase in other assets	(308)	(105)	(1,114)
Increase (decrease) in interest payable	10	(143)	(47)
(Decrease) Increase in other liabilities	(71)	137	904
Net cash used by discontinued operations	(187)	(255)	(40)
Net cash provided by operating activities	9,304	9,984	9,524
Securities available for sale:
Purchases	(12,650)	(14,951)	(29,257)
Proceeds from paydowns and maturities	7,968	13,664	17,779
Proceeds from sales	7,417	2,539	16,894
Securities held to maturity:
Purchases	(4,827)	(1,111)	0
Proceeds from paydowns and maturities	1,471	266	0
Loans:
Net (increase) decrease in loans held for investment	(16,563)	2,291	(7,605)
Principal recoveries of loans previously charged off	1,582	1,589	1,538
Purchases of premises and equipment	(502)	(818)	(560)
Net cash paid for acquisitions	(24)	(204)	(17,603)
Net cash provided by other investing activities	137	456	0
Net cash (used) provided by investing activities	(15,991)	3,721	(18,814)
Financing activities:
Decrease (increase) restricted cash for securitization investors	640	(446)	363
Net increase (decrease) in deposits	1,017	(7,972)	(156)
Issuance of securitized debt obligations	4,291	2,200	0
Maturities and paydowns of securitized debt obligations	(2,992)	(3,309)	(5,129)
Issuance of senior and subordinated notes and junior subordinated debentures	7,714	2,063	2,248
Maturities and redemptions of senior and subordinate notes	(2,375)	(777)	(632)
Redemption of junior subordinated debentures	0	(3,641)	0
Net increase (decrease) in other borrowings	919	(5,144)	13,819
Common stock:
Net proceeds from issuances	100	81	3,233
Dividends paid	(679)	(555)	(111)
Preferred stock:
Net proceeds from issuances	969	0	853
Dividends paid	(67)	(53)	(15)
Purchases of treasury stock	(2,045)	(1,033)	(43)
Proceeds from share-based payment activities	146	114	80
Net cash provided (used) by financing activities	7,638	(18,472)	14,510
Increase (decrease) in cash and cash equivalents	951	(4,767)	5,220
Cash and cash equivalents at beginning of the period	6,291	11,058	5,838
Cash and cash equivalents at end of the period	7,242	6,291	11,058
Non-cash items:
Fair value of common stock issued in business acquisition	0	0	2,638
Net transfers from loans held for investment to loans held for sale	182	6,846	94
Transfer from securities available for sale to securities held to maturity	0	18,275	0
Net debt exchange of senior and subordinated notes	0	1,968	0
Interest paid	(1,569)	(1,936)	(2,391)
Income tax paid	$ (1,603)	$ (1,721)	$ (1,621)

Summary of Significant Accounting Policies

12 Months Ended

Dec. 31, 2014

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

NOTE 1—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The Company

Capital One Financial Corporation, a Delaware Corporation established in 1994 and headquartered in McLean, Virginia, is a diversified financial services holding company with banking and non-banking subsidiaries. Capital One Financial Corporation and its subsidiaries (the “Company”) offers a broad array of financial products and services to consumers, small businesses and commercial clients through branches, the internet and other distribution channels. As of December 31, 2014, our principal subsidiaries included:


•	Capital One Bank (USA), National Association (“COBNA”), which offers credit and debit card products, other lending products and deposit products; and


•	Capital One, National Association (“CONA”), which offers a broad spectrum of banking products and financial services to consumers, small businesses and commercial clients.

The Company and its subsidiaries are hereafter collectively referred to as “we,” “us” or “our.” COBNA and CONA are collectively referred to as the “Banks.”

We also offer products outside of the United States principally through Capital One (Europe) plc (“COEP”), an indirect subsidiary of COBNA organized and located in the U.K., and through a branch of COBNA in Canada. COEP has authority, among other things, to provide credit card loans. Our branch of COBNA in Canada also has the authority to provide credit card loans.

Our principal operations are currently organized for management reporting purposes into three primary business segments, which are defined primarily based on the products and services provided or the type of customer served: Credit Card, Consumer Banking and Commercial Banking. We provide details on our business segments, the integration of recent acquisitions into our business segments, and the allocation methodologies and accounting policies used to derive our business segment results in “Note 19—Business Segments.”

Recent Acquisitions and Sales

On November 1, 2013, we acquired Beech Street Capital, a privately-held, national originator and servicer of Federal National Mortgage Association (“Fannie Mae”), the Federal Home Loan Mortgage Corporation (“Freddie Mac”) and Federal Housing Authority (“FHA”) multifamily commercial real estate loans. The acquisition expanded and enhanced our existing multifamily capabilities and product offerings. At closing, we acquired a commercial mortgage servicing portfolio of approximately $10 billion.

On September 6, 2013, we completed the sale of the Best Buy private label and co-branded credit card portfolio to Citibank, N.A. (“Portfolio Sale”). Pursuant to the agreement with Citibank, N.A., we received $6.4 billion for the net portfolio assets.

On May 1, 2012, pursuant to the agreement with HSBC Finance Corporation, HSBC USA Inc. and HSBC Technology and Services (USA) Inc. (collectively, “HSBC”), we completed the acquisition of substantially all of the assets and assumed substantially all of the liabilities of HSBC’s credit card and private-label Credit Card business in the United States (other than the HSBC Bank USA, National Association consumer credit card program and certain other retained assets and liabilities) (the “2012 U.S. card acquisition”). The 2012 U.S. card acquisition included (i) the acquisition of HSBC’s U.S. Credit Card portfolio; (ii) its on-going private label and co-branded partnerships; and (iii) other assets, including infrastructure and capabilities. At closing, we acquired approximately 27 million new active accounts, approximately $27.8 billion in outstanding credit card receivables designated as held for investment (“HFI”) and approximately $327 million in other net assets.

On February 17, 2012, we completed the acquisition (the “ING Direct acquisition”) of substantially all of the ING Direct business in the United States (“ING Direct”) from ING Groep N.V., ING Bank N.V., ING Direct N.V. and ING Direct Bancorp (collectively the “ING Direct Sellers”). The ING Direct acquisition resulted in the addition of loans of $40.4 billion, other assets of $53.9 billion and deposits of $84.4 billion as of the acquisition date.

Basis of Presentation and Use of Estimates

The accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the U.S. (“U.S. GAAP”). The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and in the related disclosures. These estimates are based on information available as of the date of the consolidated financial statements. While management makes its best judgment, actual amounts or results could differ from these estimates. Certain prior period amounts have been reclassified to conform to the current period presentation.

Principles of Consolidation

The consolidated financial statements include the accounts of Capital One Financial Corporation and all other entities in which we have a controlling financial interest. We determine whether we have a controlling financial interest in an entity by first evaluating whether the entity is a voting interest entity or a Variable Interest Entity (“VIE”). All significant intercompany account balances and transactions have been eliminated.

Voting Interest Entities

Voting interest entities are entities that have sufficient equity and provide the equity investors voting rights that give them the power to make significant decisions relating to the entity’s operations. Since a controlling financial interest in an entity is typically obtained through ownership of a majority voting interest, we consolidate our majority-owned subsidiaries and other voting interest entities in which we hold, directly or indirectly, more than 50% of the voting rights or where we exercise control through other contractual rights.

Investments in entities where we do not have a controlling financial interest but we have significant influence over the entity’s financial and operating decisions (generally defined as owning a voting interest of 20% to 50%) are accounted for under the equity method. If we own less than 20% of a voting interest entity, we generally carry the investment at cost, except marketable equity securities, which we carry at fair value with changes in fair value included in accumulated other comprehensive income (“AOCI”). We typically report investments accounted for under the equity or cost method in other assets on our consolidated balance sheets, and include our share of income or loss on equity method investments and dividends on cost method investments in other non-interest income in our consolidated statements of income.

Variable Interest Entities

VIEs are entities that, by design, either (i) lack sufficient equity to permit the entity to finance its activities without additional subordinated financial support from other parties; or (ii) have equity investors that do not have the ability to make significant decisions relating to the entity’s operations through voting rights, or do not have the obligation to absorb the expected losses, or do not have the right to receive the residual returns of the entity. The entity that has a controlling financial interest in a VIE is referred to as the primary beneficiary and is required to consolidate the VIE. An entity is deemed to be primary beneficiary if a VIE has both (i) the power to direct the activities of the VIE that most significantly impact the VIE’s economic performance; and (ii) the obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE.

In determining whether we are the primary beneficiary of a VIE, we consider both qualitative and quantitative factors regarding the nature, size and form of our involvement with the VIE, such as our role in establishing the VIE and our ongoing rights and responsibilities; our economic interests, including debt and equity investments, servicing fees, and other arrangements deemed to be variable interests in the VIE; the design of the VIE, including the capitalization structure, subordination of interests, payment priority, relative share of interests held across various classes within the VIE’s capital structure and the reasons why the interests are held by us.

We perform on-going reassessments of whether entities previously evaluated under the majority voting-interest framework have become VIEs and should be subject to the VIE consolidation framework or whether changes in the nature of our involvement with a VIE results in a change in our consolidation conclusion. In the normal course of business, we have entered into various types of transactions with entities that are considered to be VIEs including securitization transactions in which we transferred assets from our balance sheet to securitization trusts. See “Note 6—Variable Interest Entities and Securitizations” for further details.

Cash and Cash Equivalents

Cash and cash equivalents include cash and due from banks, federal funds sold and securities purchased under agreements to resell, and interest-bearing deposits with banks, all of which, if applicable, have stated maturities of three months or less when acquired.

Securities Resale and Repurchase Agreements

Securities purchased under resale agreements and securities loaned or sold under agreements to repurchase, principally U.S. government and agency obligations, are not accounted for as sales but as collateralized financing transactions and recorded at the amounts at which the securities were acquired or sold, plus accrued interest. We continually monitor the market value of these securities and deliver additional collateral to or obtain additional collateral from counterparties, as appropriate.

Investment Securities

Our investment securities consist primarily of fixed-income securities, such as mortgage-backed securities, Treasury bonds, other asset-backed securities, and corporate bonds, as well as equity securities primarily related to activities under the Community Reinvestment Act (“CRA”) programs. The accounting and measurement framework for our investment securities differs depending on the security classification. We classify securities as available for sale or held to maturity based on our investment strategy and management’s assessment of our intent and ability to hold the securities until maturity. Securities that we intend to hold for an indefinite period of time and may sell prior to maturity in response to changes in our investment strategy, liquidity needs, interest rate risk profile or for other reasons are classified as available for sale. Securities that we have the intent and ability to hold until maturity are classified as held to maturity.

We report securities available for sale on our consolidated balance sheets at fair value with unrealized gains and losses recorded, net of tax, as a component of AOCI. We report securities held to maturity on our consolidated balance sheets at carrying value. Carrying value generally is equal to amortized cost. For securities transferred from available for sale to held to maturity, carrying value also includes unrealized gains and losses recognized in AOCI at the date of transfer. Investment securities transferred into the held to maturity category from the available for sale category are recorded at fair value at the date of transfer. Such unrealized gains or losses are accreted over the remaining life of the security with no expected impact on future net income.

Deferred items, including unamortized premiums, discounts and other basis adjustments, are recognized in interest income over the contractual lives of the securities using the effective interest method. We record purchases and sales of investment securities on a trade date basis. Realized gains and losses from the sale of debt securities are computed using the first in first out method of identification, and included in non-interest income in our consolidated statements of income. If we intend to sell an available for sale security in an unrealized loss position or it is more likely than not that we will be required to sell the security prior to recovery of its amortized cost basis, the entire difference between the amortized cost basis of the security and its fair value is recognized in earnings.

We regularly evaluate our securities whose values have declined below amortized cost to assess whether the decline in fair value is other than temporary. Amortized cost reflects historical cost adjusted for amortization of premiums, accretion of discounts and other-than-temporary impairment (“OTTI”) write-down. We discuss our assessment of and accounting for OTTI in “Note 3—Investment Securities.” We discuss the techniques we use in determining the fair value of our investment securities in “Note 18—Fair Value Measurement.”

Our investment portfolio also includes certain acquired debt securities that were deemed to be credit impaired at the acquisition date, and therefore are accounted for in accordance with accounting guidance for purchased credit-impaired loans and debt securities. These securities are recorded at fair value at the acquisition date using the estimated cash flows we expect to collect discounted by the prevailing market interest rate. The difference between the contractually required payments due and the undiscounted cash flows we expect to collect at acquisition, considering the impact of prepayments, is referred to as the nonaccretable difference. The nonaccretable difference reflects estimated future credit losses expected to be incurred over the life of the security, and is neither accreted into income nor recorded on our consolidated balance sheet. The excess of the undiscounted cash flows expected to be collected over the estimated fair value of credit-impaired debt securities at acquisition is referred to as the accretable yield, which is accreted into interest income using an effective yield method over the remaining life of the security. Decreases in expected cash flows attributable to credit, result in the recognition of OTTI. Significant increases in expected cash flows are recognized prospectively over the remaining life of the security as an adjustment to the accretable yield. See “Loans Acquired” in this Note for further discussion of accounting guidance for purchased credit-impaired loans and debt securities.

Loans

Our total loan portfolio consists of credit card, consumer banking and commercial banking loans that we own and loans that underlie our securitization trusts. Credit card loans consist of domestic and international credit card loans as well as installment loans. Consumer banking loans consist of auto, home, and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans.

Loan Classification

Upon origination or purchase, we classify loans as held for investment or held for sale based on our investment strategy and management’s intent and ability with regard to the loans which may change over time. The accounting and measurement framework for loans differs depending on the loan classification, whether the loans are originated or purchased and whether purchased loans are considered credit-impaired at the date of acquisition. We used the term “Acquired Loans” to refer to the substantial majority of consumer and commercial loans acquired in the Chevy Chase Bank (“CCB”) and ING Direct acquisitions, and a limited portion of the credit card loans acquired in the 2012 U.S. card acquisition, which were recorded at fair value at acquisition and subsequently accounted for based on expected cash flows to be collected, accounted for in accordance with Accounting Standard Codification (“ASC”) 310-30, Loans and Debt Securities Acquired with Deteriorated Credit Quality (formerly known as “Statement of Position 03-3, Accounting for Certain Loans or Debt Securities Acquired in a Transfer,” commonly referred to as “SOP 03-3”).

The classification criteria and accounting and measurement framework for loans held for investment, including loans purchased, and loans held for sale are described below.

Loans Held for Investment

Loans that we have the ability and intent to hold for the foreseeable future and loans associated with on-balance sheet securitization transactions accounted for as secured borrowings are classified as held for investment. Loans classified as held for investment, except Acquired Loans accounted for based upon expected cash flows, are reported at their amortized cost, which is the outstanding principal balance, net of any unearned income, unamortized deferred fees and costs, unamortized premiums and discounts and charge-offs. Credit card loans also include billed finance charges and fees, net of the estimated uncollectible amount.

Interest income is recognized on loans held for investment on an accrual basis. We generally defer certain loan origination fees and direct loan origination costs on originated loans, premiums and discounts on purchased loans and loan commitment fees. We recognize these amounts in interest income as yield adjustments over the life of the loan and/or commitment period using the effective interest method. Where appropriate, prepayment estimates are factored into the calculation of the constant effective yield necessary to apply the interest method. Prepayment estimates are based on historical prepayment data and existing and forecasted interest rates and economic data. For credit card loans, loan origination fees and direct loan origination costs are amortized on a straight-line basis over a 12-month period. We establish an allowance for loan losses for probable losses inherent in our held for investment loan portfolio as of each balance sheet date.

Cash flows related to unrestricted loans held for investment are included in cash flows from investing activities on our consolidated statements of cash flows. Because our securitization transactions are accounted for as secured borrowings, the cash flows from these transactions are presented as cash flows from financing activities on our consolidated statements of cash flows.

Loans Held for Sale

Loans purchased or originated with the intent to sell or for which we do not have the ability and intent to hold for the foreseeable future are classified as held for sale. These loans are reported at the lower of amortized cost or fair value and have interest recognized on an accrual basis. Loan origination fees and the direct loan origination costs are deferred until the loan is sold and recognized as part of the total gain or loss on sale. The fair value of loans held for sale is determined on an aggregate homogeneous portfolio basis.

If a loan is transferred from held for investment to held for sale, declines in fair value related to credit are recorded as a charge-off and amortization of deferred loan origination fees and costs ceases. Subsequent to transfer, we report write-downs or recoveries in fair value up to the amortized cost and realized gains or losses on loans held for sale in our consolidated statements of income as a component of other non-interest income. We calculate the gain or loss on loan sales as the difference between the proceeds received and the carrying value of the loans sold, net of the fair value of any retained servicing rights.

Loans Acquired

Loans Acquired and Accounted for Based on Expected Cash Flows

All purchased loans, including loans transferred in a business combination, acquired on or after January 1, 2009, are recorded at fair value, which incorporates expected future losses, as of the date of each acquisition. While we may purchase loans with or without evidence of credit deterioration since origination, we elect to account for purchased loans using the guidance for accounting for purchased credit-impaired loans and debt securities, which is based upon expected cash flows, unless specifically scoped out of the guidance.

In accounting for purchased loans based on expected cash flows, we first determine the contractually required payments due, which represent the total undiscounted amount of all uncollected principal and interest payments, adjusted for the effect of estimated prepayments. We then estimate the undiscounted cash flows we expect to collect by incorporating several key assumptions including default rates, loss severities and the amount and timing of prepayments. We estimate the fair value by discounting the estimated cash flows we expect to collect using an observable market rate of interest, when available, adjusted for factors that a market participant would consider in determining fair value. We are permitted to aggregate loans acquired in the same fiscal quarter into one or more pools if the loans have common risk characteristics. A pool is then accounted for as a single asset, with a single composite interest rate and an aggregate fair value and expected cash flows.

The difference between total contractual payments on the loans and all expected cash flows represents the nonaccretable difference or the amount of principal and interest not considered collectible, which incorporates future expected credit losses over the life of the loans. Decreases in expected cash flows resulting from further credit deterioration will generally result in a loan loss recognized in our provision for credit losses and an increase in the allowance for loan and lease losses. Charge-offs are not recorded until the expected credit losses within the nonaccretable difference are depleted. In addition, Acquired Loans are not classified as delinquent or nonperforming as we expect to collect our net investment in these loans and the nonaccretable difference will absorb the majority of the losses associated with these loans. The excess of cash flows expected to be collected over the estimated fair value of purchased loans is referred to as the accretable yield. This amount is not recorded on our consolidated balance sheets, but is accreted into interest income over the life of the loan, or pool of loans, using the effective interest method.

Subsequent to acquisition, we are required to periodically evaluate our estimate of cash flows expected to be collected. These evaluations, which we perform quarterly, require the use of key assumptions and estimates similar to those used in estimating the initial fair value at acquisition. Subsequent changes in the estimated cash flows expected to be collected may result in changes in the accretable yield and nonaccretable difference or reclassifications from the nonaccretable difference to the accretable yield. Decreases in expected cash flows resulting from credit deterioration will generally result in an impairment charge recognized in our provision for credit losses and an increase in the allowance for loan and lease losses. Increases in the cash flows expected to be collected would first reduce any previously recorded allowance for loan and lease losses established subsequent to acquisition. The excess over the recorded allowance for loan and lease losses would result in a reclassification to the accretable yield from the nonaccretable difference and an increase in interest income recognized over the remaining life of the loan or pool of loans. Disposals of loans, which may include sales to third parties, receipt of payments in full or in part by the borrower, and foreclosure of the collateral, result in removal of the loan from the Acquired Loan portfolio. See “Note 4—Loans” for additional information.

Loans Acquired and Accounted for Based on Contractual Cash Flows

The substantial majority of the loans purchased in the 2012 U. S. card acquisition had existing revolving privileges at acquisition. Therefore, they were excluded from the accounting guidance applied to the loans acquired and accounted for based on expected cash flows described above and were accounted for based on contractual cash flows. To determine the fair value of these loans at acquisition, we discounted the contractual cash flows due using an observable market rate of interest, when available, adjusted for factors that a market participant would consider in determining fair value. In determining fair value, contractual cash flows are adjusted to include prepayment estimates based upon trends in default rates and loss severities. The difference between the fair value and the contractual cash flows is recorded as a loan discount or premium at acquisition. The premium or discount is amortized into interest income using the effective interest method over the remaining life of the loans. We are permitted to aggregate loans acquired in the same fiscal quarter into one or more pools if the loans have common risk characteristics. A pool is then accounted for as a single asset with a single composite interest rate and an aggregate fair value and expected cash flows.

Subsequent to acquisition, it may be necessary to record an allowance for loan and lease losses through the provision for credit losses to properly recognize an estimate of incurred losses on the existing principal balances as of each reporting date. The allowance for loan and lease losses is calculated using the same methodology utilized for determining the allowance for our existing credit card portfolio prior to the 2012 U.S. card acquisition, as described below under “Allowance for Loan and Lease Losses.”

Loan Modifications and Restructurings

As part of our loss mitigation efforts, we may provide short-term (three to twelve months) or long-term (greater than twelve months) modifications to a borrower experiencing financial difficulty to improve long-term collectability of the loan and to avoid the need for foreclosure or repossession of collateral. Our loan modifications typically result in reduced principal and interest payments for borrowers through an extension of the loan term, a reduction in the interest rate, or a combination of both. For credit card loan agreements, such modifications may include canceling the customer’s available line of credit on the credit card, reducing the interest rate on the card, and placing the customer on a fixed payment plan not exceeding 60 months. In some cases, we may curtail the amount of principal owed by the borrower. A loan modification in which a concession is granted to a borrower experiencing financial difficulty is accounted for and reported as a troubled debt restructuring (“TDR”). We describe our accounting for and measurement of impairment on restructured loans below under “Impaired Loans.” See “Note 4—Loans” for additional information on our loan modifications and restructurings.

Delinquent and Nonperforming Loans

The entire balance of a loan is considered contractually delinquent if the minimum required payment is not received by the first statement cycle date equal to or following the due date specified on the customer’s billing statement. Delinquency is reported on loans that are 30 or more days past due. Interest and fees continue to accrue on past due loans until the date the loan is placed on nonaccrual status, if applicable. We generally place loans on nonaccrual status when we believe the collectability of interest and principal is not reasonably assured.

Nonperforming loans generally include loans that have been placed on nonaccrual status. We do not report loans classified as held for sale as nonperforming.

Our policies for classifying loans as nonperforming, by loan category, are as follows:

•

Credit card loans: As permitted by regulatory guidance issued by the Federal Financial Institutions Examination Council (“FFIEC”), our policy is generally to exempt credit card loans from being classified as nonperforming as these loans are generally charged off in the period the account becomes 180 days past due. Consistent with industry conventions, we generally continue to accrue interest and fees on delinquent credit card loans until the loans are charged-off. We classify credit card loans issued in the U.K. as nonperforming when the account becomes either 90 or 120 days past due depending on the specific facts and circumstances.


•	Consumer banking loans: We classify consumer banking loans as nonperforming when we determine that the collectability of all interest and principal on the loan is not reasonably assured, generally when the loan becomes 90 days past due for auto, home loans and small business banking loans. Consumer installment loans accrue interest up until charge off.


•	Commercial banking loans: We classify commercial banking loans as nonperforming as of the date we determine that the collectability of all interest and principal on the loan is not reasonably assured.

•

Modified loans and troubled debt restructurings: Modified loans, including TDRs, that are current at the time of the restructuring remain on accrual status if there is demonstrated performance prior to the restructuring and continued performance under the modified terms is expected. Otherwise, the modified loan is classified as nonperforming and placed on nonaccrual status until the borrower demonstrates a sustained period of performance over several payment cycles, generally six months of consecutive payments, under the modified terms of the loan.


•	Acquired Loans: Since the Acquired Loans were initially measured at fair value based on an estimate of credit losses expected to be realized over the remaining lives of the loans, we exclude these loans from our delinquency and nonperforming loan statistics.

Interest and fees accrued but not collected at the date a loan is placed on nonaccrual status are reversed against earnings. In addition, the amortization of net deferred loan fees is suspended. Interest and fee income is subsequently recognized only upon the receipt of cash payments. However, if there is doubt regarding the ultimate collectability of loan principal, all cash received is applied against the principal balance of the loan. Nonaccrual loans are generally returned to accrual status when all principal and interest is current and repayment of the remaining contractual principal and interest is reasonably assured, or when the loan is both well-secured and in the process of collection and collectability is no longer doubtful.

Impaired Loans

A loan is considered impaired when, based on current information and events, it is probable that we will be unable to collect all amounts due from the borrower in accordance with the original contractual terms of the loan. Generally, we report loans as impaired based on the method for measuring impairment in accordance with applicable accounting guidance. Loans held for sale are also not reported as impaired, as these loans are recorded at lower of cost or fair value. Impaired loans also exclude Acquired Loans accounted for based on expected cash flows at acquisition because this accounting methodology takes into consideration future credit losses expected to be incurred.

Loans defined as individually impaired, based on applicable accounting guidance, include larger balance nonperforming loans and TDR loans. Our policies for identifying loans as individually impaired, by loan category, are as follows:


•	Credit card loans: Credit card loans that have been modified in a troubled debt restructuring are identified and accounted for as individually impaired.


•	Consumer banking loans: Consumer loans that have been modified in a troubled debt restructuring are identified and accounted for as individually impaired.


•	Commercial banking loans: Commercial loans classified as nonperforming and commercial loans that have been modified in a troubled debt restructuring are reported as individually impaired.


•	Acquired Loans: We track and report Acquired Loans separately from other impaired loans.

The majority of individually impaired loans are evaluated for an asset-specific allowance. Although a loan modified in a TDR may be returned to accrual status if the criteria above under “Delinquent and Nonperforming Loans” are met, we would generally continue to report the loan as impaired until maturity.

We generally measure impairment and the related asset-specific allowance for individually impaired loans based on the difference between the recorded investment of the loan and the present value of the expected future cash flows, discounted at the original effective interest rate of the loan at the time of modification. If the loan is collateral dependent, we measure impairment based upon the fair value of the underlying collateral, which we determine based on the current fair value of the collateral less estimated selling costs, instead of discounted cash flows. Loans are identified as collateral dependent if we believe that collateral is the sole source of repayment.

Charge-Offs

Net charge-offs consist of the unpaid principal balance of loans held for investment that we determine are uncollectible, net of recovered amounts. We exclude accrued and unpaid finance charges and fees and fraud losses from charge-offs. Charge-offs are recorded as a reduction to the allowance for loan and lease losses and subsequent recoveries of previously charged off amounts are credited to the allowance for loan and lease losses. Costs incurred to recover charged-off loans are recorded as collection expense and included in our consolidated statements of income as a component of other non-interest expense. Our charge-off time frame for loans, which varies based on the loan type, is presented below.

•

Credit card loans: We generally charge-off credit card loans in the period the account becomes 180 days past due. During the fourth quarter 2012, we began charging off delinquent credit card loans for which revolving privileges have been revoked as part of a closed end loan workout when the account becomes 120 days past due. Credit card loans in bankruptcy are charged-off by the end of the month upon the receipt of a complete bankruptcy notification from the bankruptcy court. Credit card loans of deceased account holders are charged-off by the end of the month following 60 days of receipt of notification.

•

Consumer banking loans: We generally charge-off consumer banking loans at the earlier of the date when the account is a specified number of days past due or upon repossession of the underlying collateral. Our charge-off time frame is 180 days for home loans and 120 days for auto and other consumer installment loans. Small business banking loans generally charge off at 90 or 120 days past due based on when unpaid principal loan amounts are deemed uncollectible. We calculate the initial charge-off amount for home loans based on the excess of our recorded investment in the loan over the fair value of the underlying property less estimated selling costs as of the date of the charge-off. We update our home value estimates on a regular basis and recognize additional charge-offs for subsequent declines in home values. Consumer loans in bankruptcy, except for auto and home loans, generally are charged-off within 40 days of receipt of notification from the bankruptcy court. Auto and home loans in bankruptcy are generally charged-off in the period that the loan is both 60 days or more past due and 60 days or more past the bankruptcy notification date. Consumer loans of deceased account holders are charged-off by the end of the month following 60 days of receipt of notification.


•	Commercial banking loans: We charge-off commercial loans in the period we determine that the unpaid principal loan amounts are uncollectible.


•	Acquired Loans: We do not record charge-offs on Acquired Loans that are performing in accordance with or better than our expectations as of the date of acquisition, as the fair values of these loans already reflect a credit component. We record charge-offs on impaired loans only if actual losses exceed estimated losses incorporated into the fair value recorded at acquisition.

Allowance for Loan and Lease Losses

We maintain an allowance for loan and lease losses (“the allowance”) that represents management’s best estimate of incurred loan and lease losses inherent in our held-for-investment portfolio as of each balance sheet date. The provision for credit losses, which is charged to earnings, reflects credit losses we believe have been incurred and will eventually be reflected over time in our charge-offs. Charge-offs of uncollectible amounts are deducted from the allowance and subsequent recoveries are added back.

Management performs a quarterly analysis of our loan portfolio to determine if impairment has occurred and to assess the adequacy of the allowance based on historical and current trends and other factors affecting credit losses. We apply documented systematic methodologies to separately calculate the allowance for our consumer loan and commercial loan portfolios and for loans within each of these portfolios that we identify as individually impaired. Our allowance for loan and lease losses consists of three components that are allocated to cover the estimated probable losses in each loan portfolio based on the results of our detailed review and loan impairment assessment process: (i) a component for loans collectively evaluated for impairment; (ii) an asset-specific component for individually impaired loans; and (iii) a component related to Acquired Loans that have experienced significant decreases in expected cash flows subsequent to acquisition. Each of our allowance components is supplemented by an amount that represents management’s qualitative judgment of the imprecision and risks inherent in the processes and assumptions used in establishing the allowance. Management’s judgment involves an assessment of subjective factors, such as process risk, modeling assumption and adjustment risks and probable internal and external events that will likely impact losses.

Our consumer loan portfolio consists of smaller-balance, homogeneous loans, divided into four primary portfolio segments: credit card loans, auto loans, residential home loans and retail banking loans. Each of these portfolios is further divided by our business units into pools based on common risk characteristics, such as origination year, contract type, interest rate and geography, which are collectively evaluated for impairment. The commercial loan portfolio is primarily composed of larger-balance, non-homogeneous loans. These loans are subject to individual reviews that result in internal risk ratings. In assessing the risk rating of a particular loan, among the factors we consider are the financial condition of the borrower, geography, collateral performance, historical loss experience, and industry-specific information that management believes is relevant in determining the occurrence of a loss event and measuring impairment. These factors are based on an evaluation of historical and current information, and involve subjective assessment and interpretation. Emphasizing one factor over another or considering additional factors could impact the risk rating assigned to that loan.

The component of the allowance related to credit card and other consumer loans that we collectively evaluate for impairment is based on a statistical calculation, which is supplemented by management judgment as described above. Because of the homogeneous nature of our consumer loan portfolios, the allowance is based on the aggregated portfolio segment evaluations. The allowance is established through a process that begins with estimates of incurred losses in each pool based upon various statistical analyses. Loss forecast models are utilized to estimate incurred losses and consider several portfolio indicators including, but not limited to, historical loss experience, account seasoning, the value of collateral underlying secured loans, estimated foreclosures or defaults based on observable trends, delinquencies, bankruptcy filings, unemployment, credit bureau scores and general economic and business trends. Management believes these factors are relevant in estimating incurred losses and also considers an evaluation of overall portfolio credit quality based on indicators such as changes in our credit evaluation, underwriting and collection management policies, the effect of other external factors such as competition and legal and regulatory requirements, general economic conditions and business trends and uncertainties in forecasting and modeling techniques used in estimating our allowance. We update our consumer loss forecast models and portfolio indicators on a quarterly basis to incorporate information reflective of the current economic environment.

The component of the allowance for commercial loans that we collectively evaluate for impairment is based on our historical loss experience for loans with similar risk characteristics and consideration of the current credit quality of the portfolio, which is supplemented by management judgment as described above. We apply internal risk ratings to commercial loans, which we use to assess credit quality and derive a total loss estimate based on an estimated probability of default (default rate) and loss given default (loss severity). Management may also apply judgment to adjust the loss factors derived, taking into consideration both quantitative and qualitative factors, including general economic conditions, specific industry and geographic trends, portfolio concentrations, trends in internal credit quality indicators and current and past underwriting standards that have occurred but are not yet reflected in the historical data underlying our loss estimates.

The asset-specific component of the allowance covers smaller-balance homogeneous credit card and other consumer loans whose terms have been modified in a TDR and larger balance nonperforming, non-homogeneous commercial loans. As discussed above under “Impaired Loans,” we generally measure the asset-specific component of the allowance based on the difference between the recorded investment of individually impaired loans and the present value of expected future cash flows. When the present value of expected future cash flows is lower than the carrying value of the loan, impairment is recognized through the provision for credit losses. If the loan is collateral dependent, we measure impairment based on the current fair value of the collateral less estimated selling costs, instead of discounted cash flows. The asset-specific component of the allowance for smaller-balance impaired loans is calculated on a pool basis using historical loss experience for the respective class of assets. The asset-specific component of the allowance for larger-balance commercial loans is individually calculated for each loan. Key considerations in determining the allowance include the borrower’s overall financial condition, resources and payment history, prospects for support from financially responsible guarantors, and when applicable, the estimated realizable value of any collateral.

We record all purchased loans at fair value at acquisition. Applicable accounting guidance prohibits the carry over or creation of valuation allowances in the initial accounting for impaired loans acquired in a transfer. Subsequent to acquisition, decreases in expected principal cash flows of Acquired Loans would trigger the recognition of impairment through our provision for credit losses. Subsequent increases in expected cash flows would first result in a recovery of any previously recorded allowance, to the extent applicable, and then increase the accretable yield. Write-downs on purchased impaired loans in excess of the nonaccretable difference are charged against the allowance for loan and lease losses. See “Note 4—Loans” for information on loan portfolios associated with acquisitions.

In addition to the allowance, we also estimate probable losses related to contractually binding unfunded lending commitments, such as letters of credit and financial guarantees, and binding unfunded loan commitments. The provision for unfunded lending commitments is included in the provision for credit losses in our consolidated statements of income and the related reserve for unfunded lending commitments is included in other liabilities on our consolidated balance sheets. Unfunded lending commitments are subject to individual reviews and are analyzed and segregated by risk according to our internal risk rating scale. We assess these risk classifications, in conjunction with historical loss experience, utilization assumptions, current economic conditions, performance trends within specific portfolio segments and other pertinent information to estimate the reserve for unfunded lending commitments.

Determining the appropriateness of the allowance is complex and requires judgment by management about the effect of matters that are inherently uncertain. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowance and the reserve for unfunded lending commitments in future periods.

Securitization of Loans

Our loan securitization activities primarily involve the securitization of credit card loans, which have provided a source of funding for us. See “Note 6—Variable Interest Entities and Securitizations” for additional details. Loan securitization involves the transfer of a pool of loan receivables from our portfolio to a trust. The trust then sells an undivided interest in the pool of loan receivables to third-party investors through the issuance of debt securities and transfers the proceeds from the debt issuance to us as consideration for the loan receivables transferred. The debt securities are collateralized by the transferred receivables from our portfolio. We remove loans from our consolidated balance sheets when securitizations qualify as sales to non-consolidated VIEs, recognize assets retained and liabilities assumed at fair value and record a gain or loss on the transferred loans. Alternatively, when the transfer does not qualify as a sale but instead is considered a secured borrowing or when the sale is to a consolidated VIE, the asset will remain on our consolidated balance sheets with an offsetting liability recognized for the amount of proceeds received.

Premises and Equipment

Land is carried at cost. Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation and amortization. We capitalize direct costs incurred during the application development stage of internally developed software projects. Depreciation and amortization expenses are computed generally by the straight-line method over the estimated useful lives of the assets. Useful lives for premises and equipment are estimated as follows:



Premises & Equipment		Useful Lives
Buildings and improvement		5-39 years
Furniture and equipment		3-10 years
Computer software		3-7 years
Leasehold improvements		Lesser of useful life or the remaining fixed non-cancelable lease term

Expenditures for maintenance and repairs are expensed to earnings as incurred. Gains or losses upon disposition are reflected in earnings as realized.

Goodwill and Intangible Assets

Goodwill is not amortized but is tested for impairment, at the reporting unit level, annually or more frequently when adverse circumstances indicate that it is more likely than not that the carrying amount of a reporting unit exceeds its fair value. A reporting unit is defined as an operating segment or one level below an operating segment and goodwill is assigned to one or more reporting units at the date of acquisition. Our reporting units are Domestic Card, International Card, Auto, Other Consumer Banking and Commercial Banking. The annual goodwill impairment test, performed as of October 1 of each year, is a two-step test. The first step identifies whether there is potential impairment by comparing the fair value of a reporting unit to its carrying amount, including goodwill. If fair value is less than the carrying amount, the second step of the impairment test is required to measure the amount of any potential impairment loss. Intangible assets with definite useful lives are amortized either on a straight-line or on an accelerated basis over their estimated useful lives and are evaluated for impairment whenever events or changes in circumstances indicate the carrying amount of the assets may not be recoverable. See “Note 7—Goodwill and Intangible Assets” for additional detail.

Mortgage Servicing Rights

Mortgage servicing rights (“MSRs”) are initially recorded at fair value when mortgage loans are sold or securitized in the secondary market and the right to service these loans is retained for a fee. Subsequently, our consumer MSRs are carried at fair value on our consolidated balance sheets with changes in fair value recognized in non-interest income. Our commercial MSRs are subsequently measured under the amortization method and are periodically evaluated for impairment, which is recognized as a reduction in non-interest income. See “Note 7—Goodwill and Intangible Assets” and “Note 18—Fair Value Measurement” for additional information.

Foreclosed Property and Repossessed Assets

Foreclosed property and repossessed assets obtained through our lending activities typically include commercial and residential real estate or personal property, such as autos. Upon repossession of property obtained in satisfaction of a loan, we reclassify the loan to repossessed assets and record the acquired property at net realizable value. Net realizable value is the estimated fair value of the underlying collateral less estimated selling costs and is based on appraisals, when available. We routinely monitor and update the net realizable value of acquired property, adjusting our accounting to be equal to the lower of cost or net realizable value. Any changes in net realizable value and gains or losses realized from disposition of the property are recorded in non-interest expense. See “Note 18—Fair Value Measurement” for details.

Restricted Equity Investments

We have investments in Federal Home Loan Bank (“FHLB”) stock and in the Board of Governors of the Federal Reserve System (the “Federal Reserve”) stock. These investments, which are included in other assets on our consolidated balance sheets, are not marketable and are carried at cost. We assess these investments for OTTI in accordance with applicable accounting guidance for evaluating impairment. See “Note 9—Deposits and Borrowings” for details.

Representation and Warranty Reserve

In connection with their sales of mortgage loans, certain subsidiaries entered into agreements containing varying representations and warranties about, among other things, the ownership of the loan, the validity of the lien securing the loan, the loan’s compliance with any applicable loan criteria established by the purchaser, including underwriting guidelines and the ongoing existence of mortgage insurance, and the loan’s compliance with applicable federal, state and local laws. We may be required to repurchase the mortgage loan, indemnify the investor or insurer, or reimburse the investor for loan and lease losses incurred on the loan in the event of a material breach of contractual representations or warranties.

We have established representation and warranty reserves for losses that we consider to be both probable and reasonably estimable associated with the mortgage loans sold by each subsidiary, including both litigation and non-litigation liabilities. The reserve-setting process relies heavily on estimates, which are inherently uncertain, and requires the application of judgment. We evaluate these estimates on a quarterly basis.

Losses incurred on loans that we are required to either repurchase or make payments to the investor under the indemnification provisions are charged against the representation and warranty reserve. The representation and warranty reserve is included in other liabilities on our consolidated balance sheets. Changes to the representation and warranty reserve related to GreenPoint Mortgage Funding, Inc. (“GreenPoint”) are reported as discontinued operations for all periods presented. See “Note 20—Commitments, Contingencies, Guarantees and Others” for additional information related to our representation and warranty reserve.

Customer Rewards Reserve

We offer products, primarily credit cards, which include programs that allow members to earn rewards, such as cash, gift cards, airline tickets or merchandise, based on account activity. Customer rewards costs are generally recorded as an offset to interchange income, with a corresponding increase to the customer rewards reserve, when the rewards are earned by the customer. The customer rewards reserve is computed based on the estimated future cost of earned points that are expected to be redeemed and the average cost per point redeemed. The customer rewards reserve is reduced as points are redeemed. In estimating the customer rewards reserve, we consider historical rewards redemption behavior, the terms of the current rewards programs and card purchase activity. The customer rewards reserve is sensitive to changes in the reward redemption type and redemption rate, which is based on the expectation that the vast majority of all points earned will eventually be redeemed. The customer rewards reserve, which is included in other liabilities on our consolidated balance sheets, totaled $2.7 billion and $2.3 billion as of December 31, 2014 and 2013, respectively.

Revenue Recognition

Interest Income and Fees

We recognize interest income, including finance charges, and fees on loans in interest and non-interest income in our consolidated statements of income in accordance with the contractual provisions of the credit arrangements. Loan origination fees and costs and premiums and discounts are generally deferred and amortized over the average life of the related loans using the effective interest method, except for credit card, which are amortized over 12 months on a straight-line basis. Direct loan origination costs consist of both internal and external costs associated with the origination of a loan.

Finance charges and fees on credit card loans, net of amounts that we consider uncollectible, are included in loan receivables and revenue when the fees are earned. Annual membership fees are deferred and amortized into income over one year on a straight-line basis. We continue to accrue finance charges and fees on credit card loans until the account is charged-off. Our methodology for estimating the uncollectible portion of billed finance charges and fees is consistent with the methodology we use to estimate the allowance for incurred principal losses on our credit card loan receivables.

Interchange Income

Interchange income represents merchant fees for credit card transactions processed through the MasterCard^® (“MasterCard”) and Visa^® (“Visa”) interchange networks, net of the fee retained by the merchant’s processing bank. The levels and structure of interchange rates are set by MasterCard and Visa and are based on cardholder purchase volumes. We recognize interchange income as earned at the time of purchase.

Same-as-Cash Promotions

Same-as-Cash (“SAC”) promotions are programs where a borrower has a period of time, typically ranging from six months to two years, to pay the principal balance in full without incurring an interest charge. During this time, a minimum monthly payment is due. If the borrower does not pay the principal balance in full prior to the expiration date of the SAC promotional period, interest charges are applied retroactively to the purchase date. We accrue SAC interest income on a monthly basis throughout the term of the SAC period based on the amount we expect to collect. Accordingly, we do not accrue interest income for borrowers who we expect will pay their principal balance in full prior to the expiration of the SAC period or for borrowers who we expect will be unable to pay the full amount.

Card Partnership Agreements

Our partnership agreements relate to alliances with retailers and other partners to provide lending and other services to mutual customers. We primarily issue private-label and co-branded credit card loans to these customers over the term of these arrangements, which typically range from two to ten years.

Certain partners assist in or perform marketing activities on our behalf and promote our products and services to their customers. As compensation for providing these services, we often pay royalties, bounties, or other special bonuses to these partners. Depending upon the nature of the payments, they are recorded as a reduction of revenue, marketing expenses or other operating expenses. We have certain credit card partnership arrangements in which our partner agrees to share in a portion of the credit losses associated with the partnership.

If a partnership agreement provides for profit, revenue or loss sharing payments, we must determine whether to report those payments on a gross or net basis in our consolidated financial statements. We evaluate the contractual provisions of each transaction and applicable accounting guidance to determine the manner in which to report the impact of sharing arrangements in our consolidated financial statements. Our consolidated net income is the same regardless of whether revenue and loss sharing arrangements are reported on a gross or net basis.

When presented on a net basis, the loss sharing amounts due from partners are recorded as a reduction in our provision for credit losses on our consolidated statements of income and reduce the charge-off amounts that we report. The allowance for loan and lease losses attributable to these portfolios are also reduced by the loss sharing amount due from the partners.

Net presentation of loss sharing arrangements resulted in reductions in reported charge-offs of $164 million, $151 million and $156 million for the years ended December 31, 2014, 2013 and 2012, respectively. The reduction in the provision for loan and lease losses attributable to these arrangements were $167 million, $111 million and $187 million for the years ended December 31, 2014, 2013 and 2012, respectively. The expected reimbursement from these partners, which is netted against our allowance for loan and lease losses, was approximately $143 million and $141 million as of December 31, 2014 and 2013, respectively.

Collaborative Arrangements

A collaborative arrangement is a contractual arrangement that involves a joint operating activity between two or more parties that are active participants in the activity. These parties are exposed to significant risks and rewards based upon the economic success of the joint operating activity. We assess each of our partnership agreements with profit, revenue or loss sharing payments to determine if a collaborative arrangement exists and, if so, how revenue generated from third parties, costs incurred and transactions between participants in the collaborative arrangement should be accounted for and reported on our consolidated financial statements. We currently have one partnership agreement that meets the definition of a collaborative agreement.

We share a fixed percentage of revenues, consisting of finance charges and late fees, with the partner, and the partner is required to reimburse us for a fixed percentage of credit losses incurred. Revenues and losses related to the partner’s credit card program and partnership agreement are reported on a net basis in our consolidated financial statements. Revenue sharing amounts attributable to the partner are recorded as an offset against total net revenue in our consolidated statements of income. Interest income was reduced by $1.0 billion, $965 million and $885 million in 2014, 2013, and 2012, respectively, for amounts earned by the partner, as part of the revenue sharing agreement. The financial statement impact of all of our loss sharing arrangements that qualify for net accounting treatment is disclosed in the Card Partnership Agreements section above.

Stock-Based Compensation

We reserve common shares for issuance to employees, directors and third-party service providers, in various forms, including incentive stock options, nonstatutory stock options, stock appreciation rights, restricted stock awards and units and performance share awards and units. In addition, we also issue cash equity units and cash-settled restricted stock units which are not counted against the common shares reserved for issuance or available for issuance because they are settled in cash. For awards settled in shares, we generally recognize compensation expense on a straight-line basis over the award’s service period. If an award settled in shares contains a performance condition with graded vesting, we recognize compensation expense using the accelerated attribution method. Cash-settled equity units and restricted stock units are accounted for as liability awards which results in quarterly expense fluctuations based on changes in our stock price through the date that the awards are settled. Awards that continue to vest after retirement are expensed over the shorter of the period of time between the grant date and the final vesting period or between the grant date and when the participant becomes retirement eligible; awards to participants who are retirement eligible at the grant date are subject to immediate expense recognition upon grant. Stock-based compensation expense is included in salaries and associate benefits in the consolidated statements of income.

Stock-based compensation expense for stock options is based on the grant date fair value, which is estimated using a Black-Scholes option pricing model. Significant judgment is required when determining the inputs into the fair value model and the expected forfeiture rate of stock options. Aside from stock options, the fair value of stock-based compensation used in determining compensation expense will generally equal the fair market value of our common stock on the date of grant. Certain share-settled awards with discretionary vesting conditions are subject to variable accounting, pursuant to which compensation expense fluctuates with changes in our stock price.

Marketing Expenses

We expense marketing costs as incurred. Television advertising costs are expensed during the period in which the advertisements are aired.

Fraud Losses

We experience fraud losses primarily from the unauthorized use of credit cards, debit cards and customer bank accounts. Additional fraud losses may be incurred when loans are obtained through fraudulent means. Fraud-related losses and recoveries are recorded in our consolidated statements of income as a component of non-interest expense after the investigation period has been completed. See “Note 14—Other Non-Interest Expense” for additional information.

Income Taxes

We account for income taxes in accordance with the relevant accounting guidance, recognizing the current and deferred tax consequences of all transactions that have been recognized in the financial statements using the provisions of the enacted tax laws. Deferred tax assets and liabilities are determined based on differences between the financial reporting and tax basis of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. We record valuation allowances to reduce deferred tax assets to the amount that is more likely than not to be realized. See “Note 17—Income Taxes” for additional detail.

Earnings Per Share

We have unvested share-based payment awards which have a right to receive nonforfeitable dividends. These share-based payment awards are deemed to be participating securities. As a result, earnings per share is reported under the “two-class” method. The “two-class” method is an earnings allocation method under which earnings per share is calculated for each class of common stock and participating security considering both dividends declared (or accumulated) and participation rights in undistributed earnings as if all such earnings had been distributed during the period.

Earnings per common share is calculated by dividing net income, after deducting dividends on preferred stock and undistributed earnings allocated to participating securities, by the average number of common shares outstanding during the period, net of any treasury shares. We calculate diluted earnings per share by dividing net income, after deducting dividends on preferred stock and undistributed earnings allocated to participating securities, by the average number of common shares outstanding during the period, net of any treasury shares, after consideration of the potential dilutive effect of common stock equivalents (for example, warrants, stock options, restricted stock awards and units and performance share awards and units). Common stock equivalents are calculated based upon the treasury stock method using an average market price of common shares sold during the period. Dilution is not considered when the company is in a net loss position. Common stock equivalents that have an antidilutive effect are excluded from the computation of diluted earnings per share.

Derivative Instruments and Hedging Activities

All derivative financial instruments, whether designated for hedge accounting or not, are reported at their fair value on our consolidated balance sheets as either assets or liabilities. We report derivatives in a gain position, or derivative assets, on our consolidated balance sheets as a component of other assets. We report derivatives in a loss position, or derivative liabilities, on our consolidated balance sheets as a component of other liabilities. We report derivative asset and liability amounts on a gross basis based on individual contracts, which does not take into consideration the effects of master counterparty netting agreements or collateral netting. See “Note 10—Derivative Instruments and Hedging Activities” for additional detail on the accounting for derivative instruments, including those designated as qualifying for hedge accounting.

Fair Value

Fair value is defined as the price that would be received for an asset or paid to transfer a liability in an orderly transaction between market participants on the measurement date (also referred to as an exit price). The fair value accounting guidance provides a three-level fair value hierarchy for classifying financial instruments. This hierarchy is based on whether the inputs to the valuation techniques used to measure fair value are observable or unobservable. Fair value measurement of a financial asset or liability is assigned to a level based on the lowest level of any input that is significant to the fair value measurement in its entirety. The three levels of the fair value hierarchy are described below:

Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities

Level 2: Observable market-based inputs, other than quoted prices in active markets for identical assets or liabilities

Level 3: Unobservable inputs

The accounting guidance for fair value requires that we maximize the use of observable inputs and minimize the use of unobservable inputs in determining fair value. The accounting guidance also provides for the irrevocable option to elect, on a contract-by-contract basis, to measure certain financial assets and liabilities at fair value at inception of the contract and record any subsequent changes in fair value into earnings. We have not made any material fair value option elections as of and for the years ended December 31, 2014, 2013 and 2012. See “Note 18—Fair Value Measurement” for additional information.

Accounting for Acquisitions

We account for business combinations under the acquisition method of accounting. Under the acquisition method, tangible and intangible identifiable assets acquired, liabilities assumed and any noncontrolling interest in the acquiree are recorded at fair value as of the acquisition date, with limited exceptions. Transaction costs and costs to restructure the acquired company are expensed as incurred. Goodwill is recognized as the excess of the acquisition price over the estimated fair value of the net assets acquired. Likewise, if the fair value of the net assets acquired is greater than the acquisition price, a bargain purchase gain is recognized and recorded in non-interest income.

If the acquired set of activities and assets does not meet the accounting definition of a business, the transaction is accounted for as an asset acquisition. In an asset acquisition, the assets acquired are recorded at the purchase price plus any transaction costs incurred and, therefore, no goodwill is recognized.

New Accounting Standards Adopted

Accounting for Investments in Qualified Affordable Housing Projects

In January 2014, the Financial Accounting Standard Board (“FASB”) issued guidance permitting an entity to account for Investments in Qualified Affordable Housing Projects using the proportional amortization method if certain criteria are met. The proportional amortization method amortizes the cost of the investment over the period in which the investor expects to receive tax credits and other tax benefits, and the resulting amortization is recognized as a component of income tax expense attributable to continuing operations. Historically, these investments were under the equity method of accounting and the passive losses related to the investments were recognized within non-interest expense. We adopted this guidance as of January 1, 2014 with retrospective application. As a result, as of December 31, 2013, total assets, total liabilities, and retained earnings were reduced by $115 million, $3 million and $112 million, respectively, from $297.0 billion, $255.3 billion and $20.4 billion, respectively. As of December 31, 2012, total assets and total liabilities increased by $24 million and $98 million, respectively, from $313.0 billion and $272.4 billion, respectively; while retained earnings were reduced by $74 million from $16.9 billion. In addition, net income was reduced by $38 million from $4.2 billion for the year ended December 31, 2013, and by $25 million from $3.5 billion for the year ended December 31, 2012. Net income per basic common share was reduced by 6 cents per share from $7.05 per share and by 4 cents per share from $6.21 per share for the years ended December 31, 2013 and 2012, respectively. Net income per diluted common share was reduced by 7 cents per share from $6.96 per share and by 5 cents per share from $6.16 per share for the years ended December 31, 2013 and 2012, respectively.

During 2014, we recognized amortization of $305 million and tax credits of $336 million associated with these investments within income taxes. The carrying value of our investments in these qualified affordable housing projects was $3.2 billion and $2.8 billion as of December 31, 2014 and 2013, respectively. We are periodically required to provide additional financial or other support during the period of the investments. We recorded a liability of $1.3 billion for these unfunded commitments as of December 31, 2014, which is expected to be paid from 2015 to 2018.

Obligations Resulting from Joint and Several Liability Arrangements

In February 2013, the FASB issued guidance for the recognition, measurement, and disclosure of obligations resulting from joint and several liability arrangements for which the total amount of the obligation, within the scope of this guidance, is fixed at the reporting date, except for obligations addressed within existing guidance in U.S. GAAP. The guidance clarified that an entity shall measure the obligations as the sum of the amount the reporting entity agreed to pay on the basis of its arrangement among its co-obligors and any additional amount the reporting entity expects to pay on behalf of its co-obligors. The guidance also requires an entity to disclose the nature and amounts of the obligations as well as other information about those obligations. The guidance is effective for annual and interim periods beginning after December 15, 2013. The adoption of this guidance in the first quarter of 2014 did not have a significant impact on our financial condition, results of operations or liquidity as the guidance is consistent with our current practice.

Recently Issued but Not Yet Adopted Accounting Standards

Consolidation: Amendments to the Consolidation Analysis

In February 2015, the FASB issued revised guidance intended to improve upon and simplify the consolidation assessment required to evaluate whether organizations should consolidate certain legal entities such as limited partnerships, limited liability corporations, and securitization structures. The guidance also removed the indefinite deferral of specialized guidance for certain investment funds. This guidance is effective for annual and interim periods beginning after December 15, 2015, with early adoption permitted. Entities can elect to adopt the guidance either on a full or modified retrospective basis. We are currently evaluating the guidance to determine whether our consolidation conclusions will change for certain legal entities. Accordingly, we cannot yet determine the impact our adoption of this guidance will have in the first quarter of 2016.

Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be Achieved after the Requisite Service Period

In June 2014, the FASB issued guidance clarifying that a performance target contained within a share-based payment award that affects vesting and can be achieved after the requisite service period has been completed is to be accounted for as a performance condition. Accordingly, the grantor of such awards should recognize compensation cost in the period in which it becomes probable that the performance target will be achieved. The amount of the compensation cost recognized should represent the cost attributable to the requisite service period fulfilled. The guidance is effective for annual and interim periods beginning after December 15, 2015, with early adoption permitted. Entities may elect to adopt the guidance on either a prospective or modified retrospective basis. We do not expect our adoption of this guidance in the first quarter of 2015 to have a significant impact on our financial condition, results of operations or liquidity as the guidance is consistent with our current practice.

Accounting for Repurchase Transactions

In June 2014, the FASB issued guidance that requires repurchase-to-maturity transactions to be accounted for as secured borrowings rather than sales. New disclosures will also be required for certain transactions accounted for as secured borrowings and transfers accounted for as sales when the transferor retains substantially all of the exposure to the economic return on the transferred financial assets. We do not expect our adoption of the accounting guidance in the first quarter of 2015 to have a significant impact on our financial condition, results of operations or liquidity as the guidance is consistent with our current practice. The new disclosures will be provided beginning in the second quarter of 2015.

Revenue from Contracts with Customers

In May 2014, the FASB issued revised guidance for the recognition, measurement, and disclosure of revenue from contracts with customers. The guidance is applicable to all entities and, once effective, will replace significant portions of existing industry and transaction-specific revenue recognition rules with a more principles-based recognition model. Most revenue associated with financial instruments, including interest and loan origination fees, is outside the scope of the guidance. Gains and losses on investment securities, derivatives and sales of financial instruments are similarly excluded from the scope. The guidance is effective for annual and interim periods beginning after December 15, 2016, with early adoption prohibited. Entities can elect to adopt the guidance either on a full or modified retrospective basis. Full retrospective adoption will require a cumulative effect adjustment to retained earnings as of the beginning of the earliest comparative period presented. Modified retrospective adoption will require a cumulative effect adjustment to retained earnings as of the beginning of the reporting period in which the entity first applies the new guidance. We are currently evaluating the guidance to identify which of our revenue streams are within its scope and determine which transition method we plan to elect. Accordingly, we cannot yet quantify the impact our adoption of this guidance will have in the first quarter of 2017.

Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity

In April 2014, the FASB issued guidance changing the criteria for reporting discontinued operations. As a result of the change, only those disposals of components of an entity that represent a strategic shift that have, or will have, a major effect on an entity’s operations and financial results will be reported as discontinued operations. Expanded disclosures will be required of discontinued operations and disposals of individually significant components of an entity that do not currently qualify for discontinued operations reporting. The guidance is effective for disposals or classifications as held for sale of components of an entity that occur within annual and interim periods beginning after December 15, 2014, with early adoption permitted in certain circumstances. Our adoption of this guidance in the first quarter of 2015 will not impact what we currently report as discontinued operations due to the prospective transition provisions.

Reclassification of Collateralized Mortgage Loans Upon Foreclosure

In January 2014, the FASB issued guidance clarifying when an entity should reclassify a consumer mortgage loan collateralized by residential real estate to foreclosed property. Reclassification should occur when the creditor obtains legal title to the residential real estate property or when the borrower conveys all interest in the residential real estate property to the creditor to satisfy that loan through completion of a deed in lieu of foreclosure or through a similar legal agreement. An entity should not wait until a redemption period, if any, has expired to reclassify a consumer mortgage loan to foreclosed property. The guidance is effective for annual and interim periods beginning after December 15, 2014, with early adoption permitted. We do not expect our adoption of this guidance in the first quarter of 2015 to have a significant impact on our financial condition, results of operations or liquidity as the guidance is materially consistent with our current practice.

Discontinued Operations

12 Months Ended

Dec. 31, 2014

Discontinued Operations and Disposal Groups [Abstract]

Discontinued Operations

NOTE 2—DISCONTINUED OPERATIONS

Shutdown of Mortgage Origination Operations of our Wholesale Mortgage Banking Unit

In the third quarter of 2007, we closed the mortgage origination operations of our wholesale mortgage banking unit, GreenPoint, which we acquired in December 2006 as part of the North Fork Bancorporation, Inc. (“North Fork”) acquisition. The results of the wholesale banking unit have been accounted for as a discontinued operation and are therefore not included in our results from continuing operations for the years ended December 31, 2014, 2013 and 2012. We have no significant continuing involvement in these operations.

The following table summarizes the results from discontinued operations related to the closure of the mortgage origination operations of our wholesale mortgage banking unit:

Table 2.1: Results of Discontinued Operations



	Year Ended December 31,
(Dollars in millions)	2014		2013			2012
Non-interest income (expense), net	$	8	$	(371	)	$	(343	)
Income (loss) from discontinued operations before income taxes	8		(371		)	(343		)
Income tax provision (benefit)	3		(138		)	(126		)
Income (loss) from discontinued operations, net of tax	$	5	$	(233	)	$	(217	)

The discontinued mortgage origination operations of our wholesale mortgage banking unit had remaining assets of $242 million and $370 million as of December 31, 2014 and 2013, respectively, which primarily consisted of the deferred tax asset related to the reserve for representations and warranties. Liabilities, which primarily consisted of reserves for representations and warranties on loans previously sold to third parties, totaled $646 million and $960 million as of December 31, 2014 and 2013, respectively.

- Definition

The entire disclosure for the facts and circumstances leading to the completed or expected disposal, manner and timing of disposal, the gain (loss) recognized in the income statement and the income statement caption that includes that gain (loss), amounts of revenues and pretax profit or loss reported in discontinued operations, the segment in which the disposal group was reported, and the classification (whether sold or classified as held for sale) and carrying value of the assets and liabilities comprising the disposal group. Includes all disposal groups, including those classified as components of the entity (discontinued operations).

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6360339&loc=d3e1436-107760

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6360339&loc=d3e1361-107760

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6360339&loc=d3e1474-107760

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 50
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=6360339&loc=d3e1510-107760

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 45
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6892542&loc=d3e957-107759

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 45
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=6892542&loc=d3e1020-107759

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 45
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=6892542&loc=d3e1012-107759

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 360
-SubTopic 10
-Section 45
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=8077374&loc=d3e2443-110228

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 360
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6391110&loc=d3e2941-110230

+ Details

Investment Securities

12 Months Ended

Dec. 31, 2014

Investments, Debt and Equity Securities [Abstract]

Investment Securities

NOTE 3—INVESTMENT SECURITIES

Our investment portfolio consists primarily of the following: U.S. Treasury and agency debt; corporate debt securities guaranteed by U.S. government agencies; U.S. government-sponsored enterprise or agency (“Agency”) and non-agency residential mortgage-backed securities (“RMBS”) and commercial mortgage-backed securities (“CMBS”); other asset-backed securities (“ABS”); and other investments. The carrying value of our investments in U.S. Treasury, Agency securities and other securities guaranteed by the U.S. government or U.S. government agencies represented 86% and 77% of our total investment securities as of December 31, 2014 and 2013, respectively.

Our investment portfolio includes securities available for sale and securities held to maturity. We classify securities as available for sale or held to maturity based on our investment strategy and management’s assessment of our intent and ability to hold the securities until maturity. During 2013, we transferred securities with a fair value of $18.3 billion on the date of transfer, from securities available for sale to securities held to maturity. We transferred these securities to held to maturity in consideration of changes to regulatory capital requirements under the final Basel III capital standard, which will begin including changes in AOCI due to securities price fluctuations. The securities included net pre-tax unrealized losses of $1.5 billion at the date of transfer. There were no such transfers in 2014.

The table below presents the overview of our investment portfolio at December 31, 2014 and 2013.

Table 3.1: Overview of Investment Portfolio



(Dollars in millions)	December 31, 2014		December 31, 2013
Securities available for sale, at fair value	$	39,508	$	41,800
Securities held to maturity, at carrying value	22,500		19,132
Total investments	$	62,008	$	60,932

The table below presents the amortized cost, gross unrealized gains and losses, and fair value of securities available for sale at December 31, 2014 and 2013.

Table 3.2: Investment Securities Available for Sale



	December 31, 2014
(Dollars in millions)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses⁽¹⁾			Fair Value
Investment securities available for sale:
U.S. Treasury and agency debt obligations	$	4,114	$	5	$	(1	)	$	4,118
Corporate debt securities guaranteed by U.S. government agencies	819		1		(20		)	800
RMBS:
Agency⁽²⁾	21,804		296		(105		)	21,995
Non-agency	2,938		461		(13		)	3,386
Total RMBS	24,742		757		(118		)	25,381
CMBS:
Agency⁽²⁾	3,751		32		(60		)	3,723
Non-agency	1,780		31		(15		)	1,796
Total CMBS	5,531		63		(75		)	5,519
Other ABS⁽³⁾	2,618		54		(10		)	2,662
Other securities⁽⁴⁾	1,035		6		(13		)	1,028
Total investment securities available for sale	$	38,859	$	886	$	(237	)	$	39,508



	December 31, 2013
(Dollars in millions)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses⁽¹⁾			Fair Value
Investment securities available for sale:
U.S. Treasury and agency debt obligations	$	832	$	2	$	0		$	834
Corporate debt securities guaranteed by U.S. government agencies	1,282		1		(49		)	1,234
RMBS:
Agency⁽²⁾	21,572		239		(332		)	21,479
Non-agency	3,165		450		(15		)	3,600
Total RMBS	24,737		689		(347		)	25,079
CMBS:
Agency⁽²⁾	4,262		20		(84		)	4,198
Non-agency	1,854		14		(60		)	1,808
Total CMBS	6,116		34		(144		)	6,006
Other ABS⁽³⁾	7,123		49		(36		)	7,136
Other securities⁽⁴⁾	1,542		24		(55		)	1,511
Total investment securities available for sale	$	41,632	$	799	$	(631	)	$	41,800

__________


⁽¹⁾	Includes non-credit related OTTI that remains in AOCI of $8 million and $12 million as of December 31, 2014 and 2013, respectively. Substantially this entire amount is related to non-agency RMBS.


⁽²⁾	Agency includes Fannie Mae, Freddie Mac, and Government National Mortgage Association (“Ginnie Mae”).


⁽³⁾	ABS collateralized by credit card loans constituted approximately 56% and 65% of the other ABS portfolio as of December 31, 2014, and 2013, respectively, and ABS collateralized by auto dealer floor plan inventory loans and leases constituted approximately 16% and 15% of the other ABS portfolio as of December 31, 2014 and 2013, respectively.


⁽⁴⁾	Includes foreign government bonds, corporate bonds, municipal securities and equity investments primarily related to activities under the CRA.

The table below presents the carrying value, gross unrealized gains and losses, and fair value of securities held to maturity at December 31, 2014 and 2013.

Table 3.3: Investment Securities Held to Maturity



	December 31, 2014
(Dollars in millions)	Amortized Cost		Unrealized Losses Recorded in AOCI⁽¹⁾			Carrying Value		Gross Unrealized Gains		Gross Unrealized Losses			Fair Value
Agency RMBS	$	21,347	$	(1,184	)	$	20,163	$	1,047	$	0		$	21,210
Agency CMBS	2,457		(120		)	2,337		93		(6		)	2,424
Total investment securities held to maturity	$	23,804	$	(1,304	)	$	22,500	$	1,140	$	(6	)	$	23,634



	December 31, 2013
(Dollars in millions)	Amortized Cost		Unrealized Losses Recorded in AOCI⁽¹⁾			Carrying Value		Gross Unrealized Gains		Gross Unrealized Losses			Fair Value
Agency RMBS	$	18,746	$	(1,303	)	$	17,443	$	72	$	(30	)	$	17,485
Agency CMBS	1,821		(132		)	1,689		16		(5		)	1,700
Total investment securities held to maturity	$	20,567	$	(1,435	)	$	19,132	$	88	$	(35	)	$	19,185

__________


⁽¹⁾	Represents the unrealized holding gain or loss at the date of transfer from available for sale to held to maturity, net of any accretion.

Investment Securities in a Gross Unrealized Loss Position

The table below provides, by major security type, information about our securities available for sale in a gross unrealized loss position and the length of time that individual securities have been in a continuous unrealized loss position as of December 31, 2014 and 2013.

Table 3.4: Securities in Unrealized Loss Position



	December 31, 2014
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Investment securities available for sale:
U.S. Treasury and agency debt obligations	$	1,499	$	(1	)	$	0	$	0		$	1,499	$	(1	)
Corporate debt securities guaranteed by U.S. government agencies	113		(2		)	557		(18		)	670		(20		)
RMBS:
Agency	3,917		(15		)	4,413		(90		)	8,330		(105		)
Non-agency	412		(9		)	90		(4		)	502		(13		)
Total RMBS	4,329		(24		)	4,503		(94		)	8,832		(118		)
CMBS:
Agency	294		(2		)	1,993		(58		)	2,287		(60		)
Non-agency	258		(1		)	681		(14		)	939		(15		)
Total CMBS	552		(3		)	2,674		(72		)	3,226		(75		)
Other ABS	783		(1		)	586		(9		)	1,369		(10		)
Other securities	106		0			551		(13		)	657		(13		)
Total investment securities available for sale in a gross unrealized loss position	$	7,382	$	(31	)	$	8,871	$	(206	)	$	16,253	$	(237	)



	December 31, 2013
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Investment securities available for sale:
Corporate debt securities guaranteed by U.S. government agencies	$	1,143	$	(47	)	$	46	$	(2	)	$	1,189	$	(49	)
RMBS:
Agency	9,769		(263		)	1,770		(69		)	11,539		(332		)
Non-agency	454		(10		)	56		(5		)	510		(15		)
Total RMBS	10,223		(273		)	1,826		(74		)	12,049		(347		)
CMBS:
Agency	2,842		(74		)	256		(10		)	3,098		(84		)
Non-agency	952		(43		)	183		(17		)	1,135		(60		)
Total CMBS	3,794		(117		)	439		(27		)	4,233		(144		)
Other ABS	2,528		(34		)	392		(2		)	2,920		(36		)
Other securities	1,149		(51		)	57		(4		)	1,206		(55		)
Total investment securities available for sale in a gross unrealized loss position	$	18,837	$	(522	)	$	2,760	$	(109	)	$	21,597	$	(631	)

As of December 31, 2014, the amortized cost of approximately 500 securities available for sale exceeded their fair value by $237 million, of which $206 million related to investment securities that had been in a loss position for 12 months or longer. As of December 31, 2014, our investments in non-agency RMBS and CMBS, other ABS, and other securities accounted for $51 million, or 21%, of total gross unrealized losses on securities available for sale. As of December 31, 2014, the carrying value of approximately 20 securities classified as held to maturity exceeded their fair value by $6 million.

Gross unrealized losses on our investment securities have generally decreased since December 31, 2013. The unrealized losses related to investment securities for which we have not recognized credit impairment are primarily attributable to changes in market interest rates. As discussed in more detail below, we conduct periodic reviews of all investment securities with unrealized losses to assess whether impairment is other-than-temporary. We believe the securities with an unrealized loss in AOCI are not other-than-temporarily impaired as of December 31, 2014.

Maturities and Yields of Investment Securities

The following tables summarize the remaining scheduled contractual maturities, assuming no prepayments, of our investment securities as of December 31, 2014:

Table 3.5: Contractual Maturities of Securities Available for Sale



	December 31, 2014
(Dollars in millions)	Amortized Cost		Fair Value
Due in 1 year or less	$	877	$	877
Due after 1 year through 5 years	6,432		6,442
Due after 5 years through 10 years	2,831		2,835
Due after 10 years⁽¹⁾	28,719		29,354
Total	$	38,859	$	39,508

__________


⁽¹⁾	Investments with no stated maturities, which consist of equity securities, are included with contractual maturities due after 10 years.

Table 3.6: Contractual Maturities of Securities Held to Maturity



	December 31, 2014
(Dollars in millions)	Carrying Value		Fair Value
Due after 5 years through 10 years	$	1,144	$	1,221
Due after 10 years	21,356		22,413
Total	$	22,500	$	23,634

Because borrowers may have the right to call or prepay certain obligations, the expected maturities of our securities are likely to differ from the scheduled contractual maturities presented above. The table below summarizes, by major security type, the expected maturities and weighted average yields of our investment securities as of December 31, 2014.

Table 3.7: Expected Maturities and Weighted Average Yields of Securities



	December 31, 2014
(Dollars in millions)	Due in 1 Year or Less			Due > 1 Year through 5 Years			Due > 5 Years through 10 Years			Due > 10 Years			Total
Fair value of securities available for sale:
U.S. Treasury and agency debt obligations	$	201		$	3,917		$	0		$	0		$	4,118
Corporate debt securities guaranteed by U.S. government agencies	0			415			371			14			800
RMBS:
Agency	275			12,050			9,670			0			21,995
Non-agency	12			964			1,948			462			3,386
Total RMBS	287			13,014			11,618			462			25,381
CMBS:
Agency	337			2,335			1,051			0			3,723
Non-agency	124			468			1,184			20			1,796
Total CMBS	461			2,803			2,235			20			5,519
Other ABS	954			1,386			287			35			2,662
Other securities	98			244			598			88			1,028
Total securities available for sale	$	2,001		$	21,779		$	15,109		$	619		$	39,508
Amortized cost of securities available for sale	$	2,004		$	21,571		$	14,745		$	539		$	38,859
Weighted average yield for securities available for sale⁽¹⁾	1.23		%	2.21		%	3.20		%	10.61		%	2.64		%

	December 31, 2014
(Dollars in millions)	Due in 1 Year or Less			Due > 1 Year through 5 Years			Due > 5 Years through 10 Years			Due > 10 Years			Total
Carrying value of securities held to maturity:
Agency RMBS	$	23		$	810		$	17,262		$	2,068		$	20,163
Agency CMBS	0			807			1,512			18			2,337
Total securities held for maturity	$	23		$	1,617		$	18,774		$	2,086		$	22,500
Fair value of securities held to maturity	$	23		$	1,642		$	19,673		$	2,296		$	23,634
Weighted average yield for securities held to maturity⁽¹⁾	4.13		%	2.73		%	2.68		%	3.53		%	2.76		%

__________


⁽¹⁾	Average yield is calculated based on the amortized cost of each security. Effective second quarter of 2014, we began reporting the effective yield for the investment securities. Prior to the second quarter of 2014, we reported the purchase yield for the investment securities. The impact of this change on prior periods is not material.

Other-Than-Temporary Impairment

We evaluate all securities in an unrealized loss position at least on a quarterly basis, and more often as market conditions require, to assess whether the impairment is other-than-temporary. Our OTTI assessment is based on a discounted cash flow analysis which requires careful use of judgments and assumptions. A number of qualitative and quantitative criteria may be considered in our assessment as applicable, including the size and the nature of the portfolio; historical and projected performance such as prepayment, default and loss severity for the RMBS portfolio; recent credit events specific to the issuer and/or industry to which the issuer belongs; the payment structure of the security; external credit ratings of the issuer and any failure or delay of the issuer to make scheduled interest or principal payments; the value of underlying collateral; our intent and ability to hold the security; and current and projected market and macro-economic conditions.

If we intend to sell a security in an unrealized loss position or it is more likely than not that we will be required to sell the security prior to recovery of its amortized cost basis, the entire difference between the amortized cost basis of the security and its fair value is recognized in earnings. As of December 31, 2014, we do not intend to sell any securities with unrealized losses recorded in AOCI nor believe that we will be required to sell prior to recovery of their amortized cost.

For those securities that we do not intend to sell nor expect to be required to sell, an analysis is performed to determine if any of the impairment is due to credit-related factors or whether it is due to other factors, such as interest rates. Credit-related impairment is recognized in earnings, with the remaining unrealized non-credit related impairment recorded in AOCI. We determine the credit component based on the difference between the security’s amortized cost basis and the present value of its expected cash flows, discounted based on the effective yield.

The table below presents a rollforward of the credit related OTTI recognized in earnings for the years ended December 31, 2014, 2013 and 2012 on investment securities for which we had no intent to sell.

Table 3.8: Credit Impairment Rollforward



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Credit loss component, beginning of period	$	160		$	120		$	68
Additions:
Initial credit impairment	5			14			22
Subsequent credit impairment	12			27			30
Total additions	17			41			52
Reduction due to payoffs, disposals, transfers & other	(2		)	(1		)	0
Credit loss component, end of period	$	175		$	160		$	120

Realized Gains and Losses on Securities and OTTI Recognized in Earnings

The following table presents the gross realized gains and losses on the sale and redemption of securities available for sale, and the OTTI losses recognized in earnings for the years ended December 31, 2014, 2013 and 2012. We also present the proceeds from the sale of securities available for sale for the periods presented. We did not sell any investment securities that are held to maturity.

Table 3.9: Realized Gains and Losses and OTTI Recognized in Earnings



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Realized gains (losses):
Gross realized gains	$	55		$	8		$	56
Gross realized losses	(34		)	(1		)	(11		)
Net realized gains	21			7			45
OTTI recognized in earnings:
Credit-related OTTI	(17		)	(41		)	(52		)
Intent-to-sell OTTI	(7		)	0			0
Total OTTI recognized in earnings	(24		)	(41		)	(52		)
Net securities losses	$	(3	)	$	(34	)	$	(7	)
Total proceeds from sales	$	7,417		$	2,539		$	16,894

Securities Pledged and Received

As part of our liquidity management strategy, we pledge securities to secure borrowings from counterparties including the Federal Home Loan Banks and the Federal Reserve. We also pledge securities to secure trust and public deposits and for other purposes as required or permitted by law. We pledged securities available for sale with a fair value of $3.5 billion and $10.7 billion as of December 31, 2014 and 2013, respectively. We pledged securities held to maturity with a carrying value of $9.0 billion and $8.2 billion as of December 31, 2014 and 2013, respectively. Of the total securities pledged as collateral, we have encumbered $10.6 billion and $17.3 billion as of December 31, 2014 and 2013, respectively, primarily related to FHLB transactions and Public Fund deposits. We accepted pledges of securities with a fair value of $91 million and $53 million as of December 31, 2014 and 2013, respectively, primarily related to our derivative transactions.

Acquired Securities

The table below presents the outstanding balance, carrying value and amortized cost of the acquired credit-impaired debt securities as of December 31, 2014 and 2013.

Table 3.10: Outstanding Balance and Carrying Value of Acquired Securities



(Dollars in millions)	December 31, 2014		December 31, 2013
Outstanding balance	$	4,259	$	4,700
Carrying value	2,839		2,896
Amortized cost	2,354		2,432

Changes in Accretable Yield of Acquired Securities

The following table presents changes in the accretable yield related to the acquired credit-impaired debt securities:

Table 3.11: Changes in Accretable Yield of Acquired Securities



(Dollars in millions)	Acquired Credit-Impaired Securities
Accretable yield as of December 31, 2012	$	1,512
Additions from new acquisitions	88
Accretion recognized in earnings	(247		)
Reduction due to payoffs, disposals, transfers and other	(2		)
Net reclassifications from (to) nonaccretable difference	72
Accretable yield as of December 31, 2013	$	1,423
Additions from new acquisitions	34
Accretion recognized in earnings	(243		)
Reduction due to payoffs, disposals, transfers and other	(3		)
Net reclassifications from (to) nonaccretable difference	39
Accretable yield as of December 31, 2014	$	1,250

- Definition

The entire disclosure for investments in certain debt and equity securities.

+ References + Details

Loans

12 Months Ended

Dec. 31, 2014

Receivables [Abstract]

Loans

NOTE 4—LOANS

Loan Portfolio Composition

Our loan portfolio consists of loans held for investment, including restricted loans underlying our consolidated securitization trusts, and loans held for sale, and is divided into three portfolio segments: credit card, consumer banking and commercial banking loans. Credit card loans consist of domestic and international credit card loans. Consumer banking loans consist of auto, home and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate, commercial and industrial and small-ticket commercial real estate loans.

Our portfolio of loans held for investment also includes loans acquired in the ING Direct, CCB and 2012 U.S. card acquisitions. These loans were recorded at fair value at the date of each acquisition and are referred to as Acquired Loans. The substantial majority of the loans purchased in the 2012 U.S. card acquisition had existing revolving privileges; therefore, they were excluded from the Acquired Loans and accounted for based on contractual cash flows at acquisition. See “Note 1—Summary of Significant Accounting Policies” for additional information on accounting guidance for these loans.

Credit Quality

We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency ratios are an indicator, among other considerations, of credit risk within our loan portfolio. The level of nonperforming loans represents another indicator of the potential for future credit losses. Accordingly, key metrics we track and use in evaluating the credit quality of our loan portfolio include delinquency and nonperforming loan rates, as well as net charge-off rates and our internal risk ratings of larger balance commercial loans. The table below presents the composition and an aging analysis of our loans held for investment portfolio, which includes restricted loans for securitization investors, as of December 31, 2014 and 2013. The delinquency aging includes all past due loans, both performing and nonperforming.

Table 4.1: Loan Portfolio Composition and Aging Analysis



	December 31, 2014
(Dollars in millions)	Current			30-59 Days			60-89 Days			> 90 Days			Total Delinquent Loans			Acquired Loans			Total Loans
Credit Card:
Domestic credit card⁽¹⁾	$	75,143		$	790		$	567		$	1,181		$	2,538		$	23		$	77,704
International credit card	7,878			114			69			111			294			0			8,172
Total credit card	83,021			904			636			1,292			2,832			23			85,876
Consumer Banking:
Auto	35,142			1,751			734			197			2,682			0			37,824
Home loan	6,492			57			27			218			302			23,241			30,035
Retail banking	3,496			17			7			16			40			44			3,580
Total consumer banking	45,130			1,825			768			431			3,024			23,285			71,439
Commercial Banking:⁽²⁾
Commercial and multifamily real estate	22,974			74			7			36			117			46			23,137
Commercial and industrial	26,753			29			10			34			73			146			26,972
Total commercial lending	49,727			103			17			70			190			192			50,109
Small-ticket commercial real estate	771			6			1			3			10			0			781
Total commercial banking	50,498			109			18			73			200			192			50,890
Other:
Other loans	97			3			2			9			14			0			111
Total loans	$	178,746		$	2,841		$	1,424		$	1,805		$	6,070		$	23,500		$	208,316
% of Total loans	85.81		%	1.36		%	0.68		%	0.87		%	2.91		%	11.28		%	100.00		%



	December 31, 2013
(Dollars in millions)	Current			30-59 Days			60-89 Days			> 90 Days			Total Delinquent Loans			Acquired Loans			Total Loans
Credit Card:
Domestic credit card⁽¹⁾	$	70,678		$	778		$	549		$	1,187		$	2,514		$	63		$	73,255
International credit card	7,683			141			85			141			367			0			8,050
Total credit card	78,361			919			634			1,328			2,881			63			81,305
Consumer Banking:
Auto	29,477			1,519			662			194			2,375			5			31,857
Home loan	6,775			60			24			239			323			28,184			35,282
Retail banking	3,535			21			8			23			52			36			3,623
Total consumer banking	39,787			1,600			694			456			2,750			28,225			70,762
Commercial Banking:⁽²⁾
Commercial and multifamily real estate	20,602			17			11			36			64			84			20,750
Commercial and industrial	23,023			69			1			38			108			178			23,309
Total commercial lending	43,625			86			12			74			172			262			44,059
Small-ticket commercial real estate	941			8			2			1			11			0			952
Total commercial banking	44,566			94			14			75			183			262			45,011
Other:
Other loans	102			4			2			13			19			0			121
Total loans	$	162,816		$	2,617		$	1,344		$	1,872		$	5,833		$	28,550		$	197,199
% of Total loans	82.56		%	1.33		%	0.68		%	0.95		%	2.96		%	14.48		%	100.00		%

__________


⁽¹⁾	Includes installment loans of $144 million and $323 million as of December 31, 2014 and 2013, respectively.


⁽²⁾	Includes construction loans and land development loans totaling $2.3 billion and $2.0 billion as of December 31, 2014 and 2013, respectively.

On February 19, 2013, we announced the Portfolio Sale of loans that we acquired in the 2012 U.S. card acquisition. We reclassified the assets subject to the sale agreement, which included loans of approximately $7 billion as of the date of the transfer, to the held for sale category from the held for investment category in the first quarter of 2013.

We transferred the net assets subject to the sale agreement to the held for sale category upon meeting the pertinent criteria for this classification during the first quarter of 2013. The loan portfolio was transferred to held for sale based upon the carrying value of the loans, including the transfer of the allowance for loan losses. All other net assets subject to the sale agreement were transferred to held for sale at fair value less costs to sell. During the held for sale period, we continued to recognize interest and fee income on the transferred loans, and did not recognize any impacts from charge-offs and recoveries unless these net charge-offs exceeded the associated transferred allowance for loan losses. The amortization and accretion on the related intangibles ceased upon the transfer to the held for sale category. The Portfolio Sale was completed on September 6, 2013. We recognized $26 million of lower of cost or fair value adjustments related to the portfolio assets.

We had total loans held for sale of $626 million and $218 million as of December 31, 2014 and 2013, respectively.

Table 4.2 presents loans 90 days or more past due that continue to accrue interest and loans classified as nonperforming as of December 31, 2014 and 2013.

Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans⁽¹⁾



	December 31, 2014						December 31, 2013
(Dollars in millions)	> 90 Days and Accruing			Nonperforming Loans			> 90 Days and Accruing			Nonperforming Loans
Credit Card:
Domestic credit card	$	1,181		$	0		$	1,187		$	0
International credit card	73			70			96			88
Total credit card	1,254			70			1,283			88
Consumer Banking:
Auto	0			197			0			194
Home loan	0			330			0			376
Retail banking	1			22			2			41
Total consumer banking	1			549			2			611
Commercial Banking:
Commercial and multifamily real estate	7			62			2			52
Commercial and industrial	1			106			4			93
Total commercial lending	8			168			6			145
Small-ticket commercial real estate	0			7			0			4
Total commercial banking	8			175			6			149
Other:
Other loans	0			15			0			19
Total	$	1,263		$	809		$	1,291		$	867
% of Total loans	0.61		%	0.39		%	0.65		%	0.44		%

__________


⁽¹⁾	Nonperforming loans generally include loans that have been placed on nonaccrual status. Acquired Loans are excluded from loans reported as 90 days and accruing interest as well as nonperforming loans.

Credit Card

Our credit card loan portfolio is generally highly diversified across millions of accounts and numerous geographies without significant individual exposure. We therefore generally manage credit risk on a portfolio basis. The risk in our credit card portfolio correlates to broad economic trends, such as unemployment rates, gross domestic product (“GDP”), and home values, as well as customer liquidity, which can have a material effect on credit performance. The primary factors we assess in monitoring the credit quality and risk of our credit card portfolio are delinquency and charge-off trends, including an analysis of the migration of loans between delinquency categories over time.

The table below displays the geographic profile of our credit card loan portfolio and delinquency statistics as of December 31, 2014 and 2013. We also present the delinquency rates of our credit card loan portfolio, including Acquired Loans, and comparative net charge-offs for the years ended December 31, 2014 and 2013.

Table 4.3: Credit Card: Risk Profile by Geographic Region and Delinquency Status



	December 31, 2014				December 31, 2013
(Dollars in millions)	Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾
Domestic credit card:
California	$	8,574	10.0	%	$	7,940	9.8	%
New York	5,610		6.5		5,277		6.5
Texas	5,382		6.3		4,993		6.1
Florida	4,794		5.6		4,325		5.3
Illinois	3,747		4.4		3,603		4.4
Pennsylvania	3,581		4.2		3,442		4.2
Ohio	3,075		3.6		2,965		3.6
New Jersey	2,868		3.3		2,736		3.4
Michigan	2,681		3.1		2,595		3.2
Other	37,392		43.5		35,379		43.6
Total domestic credit card	77,704		90.5		73,255		90.1
International credit card:
Canada	4,747		5.5		4,503		5.5
United Kingdom	3,425		4.0		3,547		4.4
Total international credit card	8,172		9.5		8,050		9.9
Total credit card	$	85,876	100.0	%	$	81,305	100.0	%



	December 31, 2014				December 31, 2013
(Dollars in millions)	Amount		% of Total⁽²⁾		Amount		% of Total⁽²⁾
Selected credit metrics:
30+ day delinquencies	$	2,832	3.30	%	$	2,881	3.54	%
90+ day delinquencies	1,292		1.50		1,328		1.63

__________


⁽¹⁾	Percentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held for investment credit card loans as of the end of the reported period.


⁽²⁾	Calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period.

Table 4.4: Credit Card: Net Charge-offs



	Year Ended December 31,
	2014				2013
(Dollars in millions)	Amount		Rate⁽¹⁾		Amount		Rate⁽¹⁾
Net charge-offs:
Domestic credit card	$	2,445	3.43	%	$	2,904	4.08	%
International credit card	283		3.69		381		4.78
Total credit card	$	2,728	3.46		$	3,285	4.15

__________


⁽¹⁾	Calculated for each loan category by dividing net charge-offs for the period by average loans held for investment during the period.

Consumer Banking

Our consumer banking loan portfolio consists of auto, home loan and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio correlates to broad economic trends, such as unemployment rates, GDP, and home values, as well as customer liquidity, all of which can have a material effect on credit performance. Delinquency, nonperforming loans and charge-off trends are key factors we assess in monitoring the credit quality and risk of our consumer banking loan portfolio.

The table below displays the geographic profile of our consumer banking loan portfolio, including Acquired Loans. We also present the delinquency and nonperforming loan rates of our consumer banking loan portfolio as of December 31, 2014 and 2013, and net charge-offs for the years ended December 31, 2014 and 2013.

Table 4.5: Consumer Banking: Risk Profile by Geographic Region, Delinquency Status and Performing Status



	December 31, 2014				December 31, 2013
(Dollars in millions)	Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾
Auto:
Texas	$	5,248	7.4	%	$	4,736	6.7	%
California	4,081		5.7		3,297		4.7
Florida	2,737		3.8		2,076		2.9
Georgia	2,066		2.9		1,709		2.4
Louisiana	1,773		2.5		1,677		2.4
Illinois	1,676		2.4		1,291		1.8
Ohio	1,566		2.2		1,267		1.8
Other	18,677		26.1		15,804		22.3
Total auto	37,824		53.0		31,857		45.0
Home loan:
California	6,943		9.7		8,163		11.6
New York	2,452		3.4		2,767		3.9
Illinois	1,873		2.6		2,271		3.2
Maryland	1,720		2.4		1,913		2.7
Virginia	1,538		2.2		1,718		2.4
New Jersey	1,529		2.1		1,771		2.5
Florida	1,375		1.9		1,654		2.4
Other	12,605		17.7		15,025		21.2
Total home loan	30,035		42.0		35,282		49.9
Retail banking:
Louisiana	1,120		1.5		1,234		1.7
New York	881		1.2		859		1.2
Texas	756		1.1		772		1.1
New Jersey	265		0.4		280		0.4
Maryland	167		0.2		142		0.2
Virginia	132		0.2		108		0.1
California	52		0.1		37		0.1
Other	207		0.3		191		0.3
Total retail banking	3,580		5.0		3,623		5.1
Total consumer banking	$	71,439	100.0	%	$	70,762	100.0	%



	December 31, 2014
	Auto				Home Loan				Retail Banking				Total Consumer Banking
(Dollars in millions)	Amount		Rate		Amount		Rate⁽²⁾		Amount		Rate		Amount		Rate⁽²⁾
Credit performance:
30+ day delinquencies	$	2,682	7.09	%	$	302	1.01	%	$	40	1.11	%	$	3,024	4.23	%
90+ day delinquencies	197		0.52		218		0.73		16		0.44		431		0.60
Nonperforming loans	197		0.52		330		1.10		22		0.61		549		0.77



	December 31, 2013
	Auto				Home Loan				Retail Banking				Total Consumer Banking
(Dollars in millions)	Amount		Rate		Amount		Rate⁽²⁾		Amount		Rate		Amount		Rate⁽²⁾
Credit performance:
30+ day delinquencies	$	2,375	7.46	%	$	323	0.91	%	$	52	1.44	%	$	2,750	3.89	%
90+ day delinquencies	194		0.61		239		0.68		23		0.65		456		0.65
Nonperforming loans	194		0.61		376		1.06		41		1.13		611		0.86

__________


⁽¹⁾	Percentages by geographic region are calculated based on the total held-for-investment consumer banking loans as of the end of the reported period.

⁽²⁾

Excluding the impact of Acquired Loans, the 30+ day delinquency rates, 90+ day delinquency rates, and the nonperforming loans rates for home loan portfolio were 4.45%, 3.21% and 4.86% as of December 31, 2014; and 4.55%, 3.37%, and 5.29% as of December 31, 2013. Excluding the impact of Acquired Loans, the 30+ day delinquency rates, 90+ day delinquency rates, and the nonperforming loans rates for total Consumer Banking were 6.28%, 0.89% and 1.14%, as of December 31, 2014; and 6.47%, 1.07% and 1.44% as of December 31, 2013.

Table 4.6: Consumer Banking: Net Charge-offs



	Year Ended December 31,
	2014				2013
(Dollars in millions)	Amount		Rate⁽¹⁾		Amount		Rate⁽¹⁾
Net charge-offs:
Auto	$	619	1.78	%	$	546	1.85	%
Home loan	17		0.05		16		0.04
Retail banking	39		1.07		54		1.46
Total consumer banking	$	675	0.95		$	616	0.85

__________

⁽¹⁾

Calculated for each loan category by dividing net charge-offs for the period by average loans held for investment during the period. Excluding the impact of Acquired Loans, the net charge-off rates for home loan portfolio were 0.24%, and 0.21% for the years ended December 31, 2014 and 2013, respectively; and the net charge-off rates for total consumer banking were 1.49%, and 1.51% for the years ended December 31, 2014 and 2013, respectively.

Home Loan

Our home loan portfolio consists of both first-lien and second-lien residential mortgage loans. In evaluating the credit quality and risk of our home loan portfolio, we continually monitor a variety of mortgage loan characteristics that may affect the default experience on our overall home loan portfolio, such as vintage, geographic concentrations, lien priority and product type. Certain loan concentrations have experienced higher delinquency rates as a result of the significant decline in home prices since the peak in 2006 and the rise in unemployment. These loan concentrations include loans originated between 2006 and 2008 in an environment of decreasing home sales, broadly declining home prices and more relaxed underwriting standards.

The following table presents the distribution of our home loan portfolio as of December 31, 2014 and 2013, based on selected key risk characteristics.

Table 4.7: Home Loan: Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type



	December 31, 2014
	Loans				Acquired Loans				Total Home Loans
(Dollars in millions)	Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾
Origination year:⁽²⁾
< = 2005	$	2,375	7.9	%	$	3,473	11.6	%	$	5,848	19.5	%
2006	452		1.5		2,242		7.5		2,694		9.0
2007	320		1.1		4,766		15.8		5,086		16.9
2008	187		0.6		3,494		11.7		3,681		12.3
2009	107		0.4		1,999		6.6		2,106		7.0
2010	120		0.4		3,108		10.3		3,228		10.7
2011	221		0.7		3,507		11.7		3,728		12.4
2012	1,620		5.4		533		1.8		2,153		7.2
2013	661		2.2		85		0.3		746		2.5
2014	731		2.4		34		0.1		765		2.5
Total	$	6,794	22.6	%	$	23,241	77.4	%	$	30,035	100.0	%
Geographic concentration:⁽³⁾
California	$	924	3.1	%	$	6,019	20.0	%	$	6,943	23.1	%
New York	1,379		4.6		1,073		3.6		2,452		8.2
Illinois	86		0.3		1,787		5.9		1,873		6.2
Maryland	457		1.5		1,263		4.2		1,720		5.7
Virginia	385		1.3		1,153		3.8		1,538		5.1
New Jersey	341		1.1		1,188		4.0		1,529		5.1
Florida	161		0.5		1,214		4.1		1,375		4.6
Arizona	89		0.3		1,215		4.1		1,304		4.4
Louisiana	1,205		4.0		38		0.1		1,243		4.1
Washington	109		0.4		1,038		3.4		1,147		3.8
Other	1,658		5.5		7,253		24.2		8,911		29.7
Total	$	6,794	22.6	%	$	23,241	77.4	%	$	30,035	100.0	%
Lien type:
1^st lien	$	5,756	19.2	%	$	22,883	76.2	%	$	28,639	95.4	%
2^nd lien	1,038		3.4		358		1.2		1,396		4.6
Total	$	6,794	22.6	%	$	23,241	77.4	%	$	30,035	100.0	%
Interest rate type:
Fixed rate	$	2,446	8.1	%	$	2,840	9.5	%	$	5,286	17.6	%
Adjustable rate	4,348		14.5		20,401		67.9		24,749		82.4
Total	$	6,794	22.6	%	$	23,241	77.4	%	$	30,035	100.0	%



	December 31, 2013
	Loans				Acquired Loans				Total Home Loans
(Dollars in millions)	Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾
Origination year:⁽²⁾
< = 2005	$	2,868	8.1	%	$	4,025	11.4	%	$	6,893	19.5	%
2006	521		1.5		2,465		7.0		2,986		8.5
2007	363		1.0		5,276		14.9		5,639		15.9
2008	212		0.6		4,084		11.6		4,296		12.2
2009	129		0.4		2,531		7.2		2,660		7.6
2010	142		0.4		4,251		12.1		4,393		12.5
2011	259		0.7		4,655		13.2		4,914		13.9
2012	1,918		5.4		805		2.3		2,723		7.7
2013	686		2.0		92		0.2		778		2.2
Total	$	7,098	20.1	%	$	28,184	79.9	%	$	35,282	100.0	%
Geographic concentration:⁽³⁾
California	$	1,010	2.9	%	$	7,153	20.3	%	$	8,163	23.2	%
New York	1,502		4.2		1,265		3.6		2,767		7.8
Illinois	88		0.2		2,183		6.2		2,271		6.4
Maryland	418		1.2		1,495		4.2		1,913		5.4
New Jersey	362		1.0		1,409		4.0		1,771		5.0
Virginia	351		1.0		1,367		3.9		1,718		4.9
Florida	177		0.5		1,477		4.2		1,654		4.7
Arizona	91		0.3		1,439		4.1		1,530		4.4
Washington	100		0.3		1,302		3.7		1,402		4.0
Louisiana	1,282		3.6		47		0.1		1,329		3.7
Other	1,717		4.9		9,047		25.6		10,764		30.5
Total	$	7,098	20.1	%	$	28,184	79.9	%	$	35,282	100.0	%
Lien type:
1^st lien	$	6,020	17.1	%	$	27,768	78.7	%	$	33,788	95.8	%
2^nd lien	1,078		3.0		416		1.2		1,494		4.2
Total	$	7,098	20.1	%	$	28,184	79.9	%	$	35,282	100.0	%
Interest rate type:
Fixed rate	$	2,478	7.0	%	$	3,434	9.7	%	$	5,912	16.7	%
Adjustable rate	4,620		13.1		24,750		70.2		29,370		83.3
Total	$	7,098	20.1	%	$	28,184	79.9	%	$	35,282	100.0	%

__________


⁽¹⁾	Percentages within each risk category are calculated based on total home loans held for investment.


⁽²⁾	The Acquired Loans origination balances in the years subsequent to 2012 are related to refinancing of previously acquired home loans.


⁽³⁾	Represents the ten states in which we have the highest concentration of home loans.

Commercial Banking

We evaluate the credit risk of commercial loans individually and use a risk-rating system to determine the credit quality of our commercial loans. We assign internal risk ratings to loans based on relevant information about the ability of borrowers to service their debt. In determining the risk rating of a particular loan, among the factors considered are the borrower’s current financial condition, historical credit performance, projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The ratings scale based on our internal risk-rating system is as follows:


•	Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans.


•	Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date.

•

Criticized nonperforming: Loans that are not adequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status.

We use our internal risk-rating system for regulatory reporting, determining the frequency of credit exposure reviews, and evaluating and determining the allowance for loan and lease losses for commercial loans. Loans of $1 million or more designated as criticized performing and criticized nonperforming are reviewed quarterly by management for further deterioration or improvement to determine if they are appropriately classified/graded and whether impairment exists. Noncriticized loans greater than $1 million are specifically reviewed, at least annually, to determine the appropriate loan grading. In addition, we evaluate the risk rating during the renewal process of any loan or if a loan becomes past due.

The following table presents the geographic distribution and internal risk ratings of our commercial loan portfolio as of December 31, 2014 and 2013.

Table 4.8: Commercial Banking: Risk Profile by Geographic Region and Internal Risk Rating



	December 31, 2014
(Dollars in millions)	Commercial and Multifamily Real Estate		% of Total⁽¹⁾		Commercial and Industrial		% of Total⁽¹⁾		Small-ticket Commercial Real Estate		% of Total⁽¹⁾		Total Commercial Banking		% of Total⁽¹⁾
Geographic concentration:⁽²⁾
Loans:
Northeast	$	15,135	65.4	%	$	6,384	23.7	%	$	478	61.2	%	$	21,997	43.2	%
Mid-Atlantic	2,491		10.8		2,121		7.9		30		3.8		4,642		9.1
South	3,070		13.3		12,310		45.6		48		6.2		15,428		30.3
Other	2,441		10.5		6,157		22.8		225		28.8		8,823		17.4
Total	$	23,137	100.0	%	$	26,972	100.0	%	$	781	100.0	%	$	50,890	100.0	%
Internal risk rating:⁽³⁾
Loans:
Noncriticized	$	22,535	97.4	%	$	25,982	96.3	%	$	767	98.2	%	$	49,284	96.9	%
Criticized performing	540		2.3		884		3.3		7		0.9		1,431		2.8
Criticized nonperforming	62		0.3		106		0.4		7		0.9		175		0.3
Total	$	23,137	100.0	%	$	26,972	100.0	%	$	781	100.0	%	$	50,890	100.0	%



	December 31, 2013
(Dollars in millions)	Commercial and Multifamily Real Estate		% of Total⁽¹⁾		Commercial and Industrial		% of Total⁽¹⁾		Small-ticket Commercial Real Estate		% of Total⁽¹⁾		Total Commercial Banking		% of Total⁽¹⁾
Geographic concentration:⁽²⁾
Loans:
Northeast	$	14,551	70.1	%	$	5,823	25.0	%	$	582	61.1	%	$	20,956	46.5	%
Mid-Atlantic	2,194		10.6		1,585		6.8		33		3.5		3,812		8.5
South	2,541		12.2		10,941		46.9		58		6.1		13,540		30.1
Other	1,464		7.1		4,960		21.3		279		29.3		6,703		14.9
Total	$	20,750	100.0	%	$	23,309	100.0	%	$	952	100.0	%	$	45,011	100.0	%
Internal risk rating:⁽³⁾
Loans:
Noncriticized	$	20,276	97.7	%	$	22,606	97.0	%	$	941	98.9	%	$	43,823	97.4	%
Criticized performing	421		2.1		610		2.6		8		0.8		1,039		2.3
Criticized nonperforming	53		0.2		93		0.4		3		0.3		149		0.3
Total	$	20,750	100.0	%	$	23,309	100.0	%	$	952	100.0	%	$	45,011	100.0	%

__________


⁽¹⁾	Percentages calculated based on total held-for-investment commercial loans in each respective loan category as of the end of the reported period.


⁽²⁾	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.


⁽³⁾	Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by banking regulatory authorities.

Impaired Loans

The following table presents information about our impaired loans, excluding the impact of Acquired Loans, which is reported separately as of December 31, 2014 and 2013, and for the years ended December 31, 2014 and 2013:

Table 4.9: Impaired Loans⁽¹⁾



	December 31, 2014
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance
Credit Card:
Domestic credit card	$	546	$	0	$	546	$	145	$	401	$	531
International credit card	146		0		146		74		72		141
Total credit card⁽²⁾	692		0		692		219		473		672
Consumer Banking:
Auto⁽³⁾	230		205		435		19		416		694
Home loan	218		149		367		17		350		472
Retail banking	45		5		50		6		44		52
Total consumer banking	493		359		852		42		810		1,218
Commercial Banking:
Commercial and multifamily real estate	120		26		146		23		123		163
Commercial and industrial	161		55		216		16		200		233
Total commercial lending	281		81		362		39		323		396
Small-ticket commercial real estate	3		5		8		0		8		10
Total commercial banking	284		86		370		39		331		406
Total	$	1,469	$	445	$	1,914	$	300	$	1,614	$	2,296



	December 31, 2013
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance
Credit Card:
Domestic credit card	$	609	$	0	$	609	$	154	$	455	$	593
International credit card	171		0		171		107		64		164
Total credit card⁽²⁾	780		0		780		261		519		757
Consumer Banking:
Auto⁽³⁾	169		186		355		16		339		590
Home loan	244		150		394		18		376		561
Retail banking	46		40		86		10		76		105
Total consumer banking	459		376		835		44		791		1,256
Commercial Banking:
Commercial and multifamily real estate	89		49		138		13		125		162
Commercial and industrial	94		91		185		12		173		220
Total commercial lending	183		140		323		25		298		382
Small-ticket commercial real estate	2		4		6		0		6		7
Total commercial banking	185		144		329		25		304		389
Total	$	1,424	$	520	$	1,944	$	330	$	1,614	$	2,402



	Year Ended December 31,
	2014				2013
(Dollars in millions)	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment		Interest Income Recognized
Credit Card:
Domestic credit card	$	571	$	58	$	647	$	66
International credit card	160		11		170		11
Total credit card⁽²⁾	731		69		817		77
Consumer Banking:
Auto⁽³⁾	387		72		335		62
Home loan	388		5		418		7
Retail banking	69		2		92		1
Total consumer banking	844		79		845		70
Commercial Banking:
Commercial and multifamily real estate	175		6		217		1
Commercial and industrial	185		4		219		1
Total commercial lending	360		10		436		2
Small-ticket commercial real estate	8		0		16		0
Total commercial banking	368		10		452		2
Total	$	1,943	$	158	$	2,114	$	149

__________


⁽¹⁾	Impaired loans include TDRs, all commercial nonperforming loans, and home loans nonperforming loans with a specific impairment.


⁽²⁾	Credit card loans include finance charges and fees.


⁽³⁾	Although auto loans from loan recovery inventory are not reported in our loans held for investment, they are included as impaired loans above since they are reported as TDRs.

TDRs accounted for $1.7 billion of impaired loans as of both December 31, 2014 and 2013. Consumer TDRs classified as performing totaled $1.0 billion and $1.1 billion as of December 31, 2014 and 2013, respectively. Commercial TDRs classified as performing totaled $194 million and $180 million as of December 31, 2014 and 2013, respectively.

As part of our loan modifications to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following tables present the types, amounts and financial effects of loans modified and accounted for as TDRs during the period:

Table 4.10: Troubled Debt Restructurings



	Total Loans Modified⁽¹⁾		Year Ended December 31, 2014
			Reduced Interest Rate				Term Extension			Balance Reduction
(Dollars in millions)			% of TDR Activity⁽²⁾⁽³⁾		Average Rate Reduction⁽⁴⁾		% of TDR Activity⁽³⁾⁽⁵⁾		Average Term Extension (Months)⁽⁶⁾	% of TDR Activity⁽³⁾⁽⁷⁾		Gross Balance Reduction⁽⁸⁾
Credit Card:
Domestic credit card	$	269	100	%	11.59	%	0	%	0	0	%	$	0
International credit card	149		100		25.39		0		0	0		0
Total credit card	418		100		16.51		0		0	0		0
Consumer Banking:
Auto	334		39		1.38		65		9	34		102
Home loan	35		31		2.60		38		152	5		1
Retail banking	11		10		4.21		67		9	0		0
Total consumer banking	380		37		1.50		63		17	30		103
Commercial Banking:
Commercial and multifamily real estate	72		35		1.31		93		8	6		2
Commercial and industrial	101		3		1.66		62		9	1		1
Total commercial lending	173		17		1.35		75		9	3		3
Small-ticket commercial real estate	2		0		0.00		0		0	0		0
Total commercial banking	175		17		1.35		74		9	3		3
Total	$	973	60		12.17		38		14	12		$	106



	Total Loans Modified⁽¹⁾		Year Ended December 31, 2013
			Reduced Interest Rate				Term Extension			Balance Reduction
(Dollars in millions)			% of TDR Activity⁽²⁾⁽³⁾		Average Rate Reduction⁽⁴⁾		% of TDR Activity⁽³⁾⁽⁵⁾		Average Term Extension (Months)⁽⁶⁾	% of TDR Activity⁽³⁾⁽⁷⁾		Gross Balance Reduction⁽⁸⁾
Credit Card:
Domestic credit card	$	311	100	%	11.62	%	0	%	0	0	%	$	0
International credit card	187		100		24.95		0		0	0		0
Total credit card	498		100		16.64		0		0	0		0
Consumer Banking:
Auto	274		31		1.37		55		9	45		109
Home loan	98		22		2.89		20		127	21		4
Retail banking	30		6		3.68		58		7	0		0
Total consumer banking	402		27		1.72		46		21	36		113
Commercial Banking:
Commercial and multifamily real estate	53		23		1.74		77		16	0		0
Commercial and industrial	47		0		0.00		79		6	0		0
Total commercial lending	100		12		1.74		78		11	0		0
Small-ticket commercial real estate	8		0		0.00		0		0	0		0
Total commercial banking	108		11		1.74		72		11	0		0
Total	$	1,008	61		13.73		26		18	14		$	113

__________


⁽¹⁾	Represents total loans modified and accounted for as TDRs during the period. Paydowns, net charge-offs and any other changes in the loan carrying value subsequent to the loan entering TDR status are not reflected.


⁽²⁾	Represents percentage of loans modified and accounted for as TDRs during the period that were granted a reduced interest rate.


⁽³⁾	Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.


⁽⁴⁾	Represents weighted average interest rate reduction for those loans that received an interest rate concession.


⁽⁵⁾	Represents percentage of loans modified and accounted for as TDRs during the period that were granted a maturity date extension.


⁽⁶⁾	Represents weighted average change in maturity date for those loans that received a maturity date extension.


⁽⁷⁾	Represents percentage of loans modified and accounted for as TDRs during the period that were granted forgiveness or forbearance of a portion of their balance.


⁽⁸⁾	Total amount represents the gross balance forgiven. For loans modified in bankruptcy, the gross balance reduction represents collateral value write downs associated with the discharge of the borrower’s obligations.

TDR—Subsequent Defaults of Completed TDR Modifications

The following table presents the type, number and amount of loans accounted for as TDRs that experienced a default during the period and had completed a modification event in the twelve months prior to the default. A default occurs if the loan is either 90 days or more delinquent, has been charged-off as of the end of the period presented, or has been reclassified from accrual to nonaccrual status.

Table 4.11: TDR - Subsequent Defaults



	Year Ended December 31,
	2014			2013			2012
(Dollars in millions)	Number of Contracts	Total Loans		Number of Contracts	Total Loans		Number of Contracts	Total Loans
Credit Card:
Domestic credit card	40,814	$	63	41,859	$	72	43,103	$	85
International credit card⁽¹⁾	38,195	106		47,688	138		48,663	164
Total credit card	79,009	169		89,547	210		91,766	249
Consumer Banking:
Auto	6,651	72		9,525	68		4,364	39
Home loan	24	5		33	3		99	7
Retail banking	75	10		126	7		107	11
Total consumer banking	6,750	87		9,684	78		4,570	57
Commercial Banking:
Commercial and multifamily real estate	5	11		14	23		8	10
Commercial and industrial	2	1		24	22		23	18
Total commercial lending	7	12		38	45		31	28
Small-ticket commercial real estate	33	3		4	0		3	2
Total commercial banking	40	15		42	45		34	30
Total	85,799	$	271	99,273	$	333	96,370	$	336

_______________

(1)The regulatory regime in the U.K. requires U.K. credit card businesses to accept payment plan proposals even when the proposed payments are less than the contractual minimum amount. As a result, loans entering long-term TDR payment programs in the U.K. typically continue to age and ultimately charge-off even when fully in compliance with the TDR program terms.

Acquired Loans Accounted for Based on Expected Cash Flows

Outstanding Balance and Carrying Value of Acquired Loans

The table below presents the outstanding balance and the carrying value of loans from the ING Direct, CCB and 2012 U.S. card acquisitions accounted for based on expected cash flows as of December 31, 2014 and 2013. The table separately displays loans considered credit-impaired at acquisition and loans not considered credit-impaired at acquisition.

Table 4.12: Acquired Loans Accounted for Based on Expected Cash Flows



	December 31, 2014						December 31, 2013
(Dollars in millions)	Total		Impaired Loans		Non-Impaired Loans		Total		Impaired Loans		Non-Impaired Loans
Outstanding balance	$	25,201	$	4,279	$	20,922	$	30,565	$	5,016	$	25,549
Carrying value⁽¹⁾	23,519		2,882		20,637		28,580		3,285		25,295

__________


⁽¹⁾	Includes $27 million and $38 million of allowance for loan and lease losses for these loans as of December 31, 2014 and 2013, respectively. We recorded a $11 million and $19 million release of the allowance for loan and lease losses for the years ended December 31, 2014 and 2013, respectively, for certain pools of Acquired Loans.

Changes in Accretable Yield

The following table presents changes in the accretable yield on loans related to the ING Direct, CCB and 2012 U.S. card acquisitions:

Table 4.13: Changes in Accretable Yield on Acquired Loans



(Dollars in millions)	Total Loans			Impaired Loans			Non-Impaired Loans
Accretable yield as of December 31, 2012	$	6,208		$	1,899		$	4,309
Accretion recognized in earnings	(1,182		)	(427		)	(755		)
Reclassifications from nonaccretable difference for loans with improving cash flows⁽¹⁾	1,005			629			376
Increases in accretable yield for non-credit related changes in expected cash flows⁽²⁾	389			13			376
Accretable yield as of December 31, 2013	$	6,420		$	2,114		$	4,306
Accretion recognized in earnings	(1,042		)	(379		)	(663		)
Reclassifications from nonaccretable difference for loans with improving cash flows⁽¹⁾	214			94			120
Reductions in accretable yield for non-credit related changes in expected cash flows⁽²⁾	(939		)	(344		)	(595		)
Accretable yield as of December 31, 2014	$	4,653		$	1,485		$	3,168

__________


⁽¹⁾	Represents increases in accretable yield for those loans in pools that are driven primarily by improved credit performance.


⁽²⁾	Represents changes in accretable yield for those loans in pools that are driven primarily by changes in actual and estimated prepayments.

Unfunded Lending Commitments

We manage the potential risk in credit commitments by limiting the total amount of arrangements, both by individual customer and in total, by monitoring the size and maturity structure of these portfolios and by applying the same credit standards for all of our credit activities. Unused credit card lines available to our customers totaled $292.9 billion and $276.7 billion as of December 31, 2014 and 2013, respectively. While these amounts represented the total available unused credit card lines, we have not experienced and do not anticipate that all of our customers will access their entire available line at any given point in time.

In addition to available unused credit card lines, we enter into commitments to extend credit that are legally binding conditional agreements having fixed expirations or termination dates and specified interest rates and purposes. These commitments generally require customers to maintain certain credit standards. Collateral requirements and loan-to-value ratios are the same as those for funded transactions and are established based on management’s credit assessment of the customer. These commitments may expire without being drawn upon; therefore, the total commitment amount does not necessarily represent future funding requirements. The outstanding unfunded commitments to extend credit, other than credit card lines, were approximately $23.6 billion and $20.9 billion as of December 31, 2014 and 2013, respectively.

Finance Charge and Fee Reserves

We continue to accrue finance charges and fees on credit card loans until the account is charged-off. Our methodology for estimating the uncollectible portion of billed finance charges and fees is consistent with the methodology we use to estimate the allowance for incurred principal losses on our credit card loan receivables. Revenue was reduced by $645 million, $796 million and $937 million in 2014, 2013 and 2012, respectively, for the estimated uncollectible portion of billed finance charges and fees. The finance charge and fee reserve, which is recorded as a contra asset on our consolidated balance sheets, totaled $216 million as of December 31, 2014, compared to $190 million as of December 31, 2013.

Loans Held for Sale

We also originated $5.4 billion, $2.1 billion and $1.6 billion of conforming residential mortgage loans and commercial multifamily real estate loans in 2014, 2013 and 2012, respectively. We retained servicing on 96% of these loans sold in 2014, and we retained servicing on 92% of these loans sold in both 2013 and 2012.

Allowance for Loan and Lease Losses

12 Months Ended

Dec. 31, 2014

Loans and Leases Receivable, Allowance [Abstract]

Allowance for Loans and Lease Losses

NOTE 5—ALLOWANCE FOR LOAN AND LEASE LOSSES

Our allowance for loan and lease losses represents management’s best estimate of incurred loan and lease losses inherent in our loans held for investment portfolio as of each balance sheet date. In addition to the allowance for loan and lease losses, we also estimate probable losses related to unfunded lending commitments, such as letters of credit, financial guarantees, and binding unfunded loan commitments. The provision for unfunded lending commitments is included in the provision for credit losses in our consolidated statements of income and the related reserve for unfunded lending commitments is included in other liabilities on our consolidated balance sheets.

See “Note 1—Summary of Significant Accounting Policies” for further discussion on the methodology and policy for determining our allowance for loan and lease losses for each of our loan portfolio segments.

Allowance for Loan and Lease Losses Activity

The allowance for loan and lease losses is increased through the provision for credit losses and reduced by net charge-offs. The provision for credit losses, which is recorded in earnings, reflects credit losses we believe have been incurred and will eventually be reflected over time in our net charge-offs. Charge-offs of uncollectible amounts are deducted from the allowance for loan and lease losses and subsequent recoveries are included. The table below summarizes changes in the allowance for loan and lease losses, by portfolio segment, for the years ended December 31, 2014 and 2013:

Table 5.1: Allowance for Loan and Lease Losses



	Credit Card			Consumer Banking												Commercial Banking			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve		Combined Allowance & Unfunded Reserve
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer Banking			Commercial Banking			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve		Combined Allowance & Unfunded Reserve
Balance as of December 31, 2012	$	3,979		$	486		$	113		$	112		$	711		$	433		$	33		$	5,156		$	35	$	5,191
Provision (benefit) for credit losses	2,824			665			(14		)	5			656			(76		)	(3		)	3,401			52		3,453
Charge-offs	(4,542		)	(784		)	(26		)	(78		)	(888		)	(49		)	(26		)	(5,505		)	0		(5,505		)
Recoveries	1,257			238			10			24			272			35			7			1,571			0		1,571
Net charge-offs	(3,285		)	(546		)	(16		)	(54		)	(616		)	(14		)	(19		)	(3,934		)	0		(3,934		)
Other changes⁽²⁾	(304		)	1			0			0			1			(5		)	0			(308		)	0		(308		)
Balance as of December 31, 2013	$	3,214		$	606		$	83		$	63		$	752		$	338		$	11		$	4,315		$	87	$	4,402
Provision (benefit) for credit losses	2,750			674			(3		)	32			703			67			(5		)	3,515			26		3,541
Charge-offs	(3,963		)	(898		)	(32		)	(59		)	(989		)	(34		)	(10		)	(4,996		)	0		(4,996		)
Recoveries	1,235			279			15			20			314			24			9			1,582			0		1,582
Net charge-offs	(2,728		)	(619		)	(17		)	(39		)	(675		)	(10		)	(1		)	(3,414		)	0		(3,414		)
Other changes⁽²⁾	(32		)	0			(1		)	0			(1		)	0			0			(33		)	0		(33		)
Balance as of December 31, 2014	$	3,204		$	661		$	62		$	56		$	779		$	395		$	5		$	4,383		$	113	$	4,496

__________


⁽¹⁾	Other consists of our discontinued GreenPoint mortgage operations loan portfolio and our community redevelopment loan portfolio.


⁽²⁾	Represents foreign currency translation adjustments and the net impact of loan transfers and sales.

Components of Allowance for Loan and Lease Losses by Impairment Methodology

The table below presents the components of our allowance for loan and lease losses, by portfolio segment and impairment methodology, and the recorded investment of the related loans as of December 31, 2014 and 2013:

Table 5.2: Components of Allowance for Loan and Lease Losses by Impairment Methodology



	December 31, 2014
				Consumer Banking
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer Banking			Commercial Banking			Other			Total
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated⁽¹⁾	$	2,985		$	642		$	18		$	50		$	710		$	356		$	5		$	4,056
Asset-specific⁽²⁾	219			19			17			6			42			39			0			300
Acquired Loans⁽³⁾	0			0			27			0			27			0			0			27
Total allowance for loan and lease losses	$	3,204		$	661		$	62		$	56		$	779		$	395		$	5		$	4,383
Loans held for investment by impairment methodology:
Collectively evaluated⁽¹⁾	$	85,161		$	37,594		$	6,427		$	3,486		$	47,507		$	50,328		$	111		$	183,107
Asset-specific⁽²⁾	692			230			367			50			647			370			0			1,709
Acquired Loans⁽³⁾	23			0			23,241			44			23,285			192			0			23,500
Total loans held for investment	$	85,876		$	37,824		$	30,035		$	3,580		$	71,439		$	50,890		$	111		$	208,316
Allowance as a percentage of period-end loans held for investment	3.73		%	1.75		%	0.21		%	1.58		%	1.09		%	0.78		%	4.68		%	2.10		%



	December 31, 2013
				Consumer Banking
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer Banking			Commercial Banking			Other			Total
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated⁽¹⁾	$	2,953		$	590		$	27		$	53		$	670		$	313		$	11		$	3,947
Asset-specific⁽²⁾	261			16			18			10			44			25			0			330
Acquired Loans⁽³⁾	0			0			38			0			38			0			0			38
Total allowance for loan and lease losses	$	3,214		$	606		$	83		$	63		$	752		$	338		$	11		$	4,315
Loans held for investment by impairment methodology:
Collectively evaluated⁽¹⁾	$	80,462		$	31,683		$	6,704		$	3,501		$	41,888		$	44,420		$	121		$	166,891
Asset-specific⁽²⁾	780			169			394			86			649			329			0			1,758
Acquired Loans⁽³⁾	63			5			28,184			36			28,225			262			0			28,550
Total loans held for investment	$	81,305		$	31,857		$	35,282		$	3,623		$	70,762		$	45,011		$	121		$	197,199
Allowance as a percentage of period-end loans held for investment	3.95		%	1.90		%	0.24		%	1.74		%	1.06		%	0.75		%	9.09		%	2.19		%

__________

⁽¹⁾

The component of the allowance for loan and lease losses for credit card and other consumer loans that we collectively evaluate for impairment is based on a statistical calculation supplemented by management judgment and interpretation. The component of the allowance for loan and lease losses for commercial loans, which we collectively evaluate for impairment, is based on historical loss experience for loans with similar characteristics and consideration of credit quality supplemented by management judgment and interpretation.


⁽²⁾	The asset-specific component of the allowance for loan and lease losses for smaller-balance impaired loans is calculated on a pool basis using historical loss experience for the respective class of assets. The asset-specific component of the allowance for loan and lease losses for larger-balance commercial loans is individually calculated for each loan.


⁽³⁾	The Acquired Loans component of the allowance for loan and lease losses is accounted for based on expected cash flows. See “Note 1—Summary of Significant Accounting Policies” for details on these loans.

Variable Interest Entities and Securitizations

12 Months Ended

Dec. 31, 2014

Variable Interest Entities and Securitization [Abstract]

Variable Interest Entities and Securitizations

NOTE 6—VARIABLE INTEREST ENTITIES AND SECURITIZATIONS

In the normal course of business, we enter into various types of transactions with entities that are considered to be VIEs. Our primary involvement with VIEs has been related to our securitization transactions in which we transferred assets from our balance sheet to securitization trusts. We have primarily securitized credit card loans and home loans, which have provided a source of funding for us and enabled us to transfer a certain portion of the economic risk of the loans or debt securities to third parties.

The entity that has a controlling financial interest in a VIE is referred to as the primary beneficiary and is required to consolidate the VIE. The majority of the VIEs in which we are involved have been consolidated on our financial statements.

Summary of Consolidated and Unconsolidated VIEs

The table below presents a summary of VIEs, aggregated based on VIEs with similar characteristics, in which we had continuing involvement or held a variable interest as of December 31, 2014 and 2013. We separately present information for consolidated and unconsolidated VIEs.

For consolidated VIEs, we present the carrying amount of assets and liabilities reflected on our consolidated balance sheets. The assets of consolidated VIEs primarily consist of cash and loans, which we report on our consolidated balance sheets under restricted cash and restricted loans, respectively, for securitization investors. The assets of a particular VIE are the primary source of funds to settle its obligations. The creditors of the VIEs typically do not have recourse to the general credit of the Company. The liabilities primarily consist of debt securities issued by the VIEs, which we report under securitized debt obligations. For unconsolidated VIEs, we present the carrying amount of assets and liabilities reflected on our consolidated balance sheets and our maximum exposure to loss. Our maximum exposure to loss is estimated based on the unlikely event that all of the assets in the VIEs become worthless and we are required to meet our maximum remaining funding obligations.

Table 6.1: Carrying Amount of Consolidated and Unconsolidated VIEs⁽¹⁾



	December 31, 2014
	Consolidated				Unconsolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets		Carrying Amount of Liabilities		Maximum Exposure to Loss
Securitization-related VIEs:
Credit card loan securitizations⁽²⁾	$	36,779	$	12,350	$	0	$	0	$	0
Home loan securitizations⁽³⁾	0		0		221		31		876
Total securitization-related VIEs	36,779		12,350		221		31		876
Other VIEs:
Affordable housing entities	0		0		3,500		488		3,500
Entities that provide capital to low-income and rural communities	374		99		1		0		1
Other	4		0		74		0		74
Total other VIEs	378		99		3,575		488		3,575
Total VIEs	$	37,157	$	12,449	$	3,796	$	519	$	4,451



	December 31, 2013
	Consolidated				Unconsolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets		Carrying Amount of Liabilities		Maximum Exposure to Loss
Securitization-related VIEs:
Credit card loan securitizations⁽²⁾	$	40,422	$	12,671	$	0	$	0	$	0
Home loan securitizations⁽³⁾	0		0		199		15		702
Total securitization-related VIEs	40,422		12,671		199		15		702
Other VIEs:
Affordable housing entities	0		0		2,969		463		2,969
Entities that provide capital to low-income and rural communities	389		98		1		0		1
Other	1		1		95		0		95
Total other VIEs	390		99		3,065		463		3,065
Total VIEs	$	40,812	$	12,770	$	3,264	$	478	$	3,767

__________


⁽¹⁾	As of January 1, 2014, we adopted the proportional amortization method of accounting for Investments in Qualified Affordable Housing Projects. See “Note 1—Summary of Significant Accounting Policies” for additional information. Prior periods have been recast to conform to this presentation.


⁽²⁾	Represents the gross amount of assets and liabilities owned by the VIE, which includes seller’s interest and retained and repurchased notes held by other related parties.

⁽³⁾

The carrying amount of assets of unconsolidated securitization-related VIEs consists of retained interests associated with the securitization of option-adjustable rate mortgage loans (“option-ARM”) and letters of credit related to manufactured housing securitizations. These are reported on our consolidated balance sheets under other assets. The carrying amount of liabilities of unconsolidated securitization-related VIEs is comprised of obligations on certain swap agreements associated with the securitization of manufactured housing loans and other obligations. These are reported on our consolidated balance sheets under other liabilities.

Securitization-Related VIEs

In a securitization transaction, assets from our balance sheet are transferred to a trust we establish, which typically meets the definition of a VIE. Our continuing involvement in the majority of our securitization transactions consists primarily of holding certain retained interests and acting as the primary servicer. We have the option to repurchase receivables from the trust if the outstanding balance of the receivables falls to a level where the cost exceeds the benefits of servicing such receivables. In some cases, we are contractually required to exercise the repurchase option if the primary servicer fails to do so. We also may have exposure associated with contractual obligations to repurchase previously transferred loans due to breaches of representations and warranties. See “Note 20—Commitments, Contingencies, Guarantees and Others” for information related to reserves we have established for our mortgage representation and warranty exposure.

The table below presents the securitization-related VIEs in which we had continuing involvement as of December 31, 2014 and 2013:

Table 6.2: Continuing Involvement in Securitization-Related VIEs

Non-Mortgage

Mortgage

(Dollars in millions)

Credit

Card

Option

ARM

GreenPoint

HELOCs

GreenPoint

Manufactured

Housing

December 31, 2014:

Securities held by third-party investors

11,624

2,026

887

Receivables in the trust

36,545

2,094

893

Cash balance of spread or reserve accounts

N/A

143

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

⁽²⁾

Amortization event⁽³⁾

December 31, 2013:

Securities held by third-party investors

10,289

2,320

122

994

Receivables in the trust

39,548

2,399

116

1,000

Cash balance of spread or reserve accounts

N/A

144

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽²⁾

Amortization event⁽³⁾

__________


⁽¹⁾	We retained servicing of the outstanding balance for a portion of securitized mortgage receivables.


⁽²⁾	The core servicing activities for the manufactured housing securitizations are completed by a third party.


⁽³⁾	Amortization events vary according to each specific trust agreement but generally are triggered by declines in performance or credit metrics, such as net charge-off rates or delinquency rates, below certain predetermined thresholds. Generally, the occurrence of an amortization event changes the sequencing and amount of trust-related cash flows to the benefit of senior noteholders.

Non-Mortgage Securitizations

As of December 31, 2014 and 2013, we were deemed to be the primary beneficiary of all of our non-mortgage securitization trusts. Accordingly, all of these trusts have been consolidated in our financial statements.

Mortgage Securitizations

Option-ARM Loans

We had previously securitized option-ARM mortgage loans by transferring the mortgage loans to securitization trusts that had issued mortgage-backed securities to investors. The outstanding balance of debt securities held by third-party investors related to our mortgage loan securitization trusts was $2.0 billion and $2.3 billion as of December 31, 2014 and 2013, respectively.

We continue to service a portion of the outstanding balance of securitized mortgage receivables. We also retain rights to future cash flows arising from the receivables, the most significant being certificated interest-only bonds issued by the trusts. We generally estimate the fair value of these retained interests based on the estimated present value of expected future cash flows from securitized and sold receivables, using our best estimates of the key assumptions which include credit losses, prepayment speeds and discount rates commensurate with the risks involved. For the trusts that we continue to service, we do not consolidate these entities because we do not have the right to receive benefits nor the obligation to absorb losses that could potentially be significant to the trusts. For the remaining trusts, for which we no longer service the underlying mortgage loans, we do not consolidate these entities since we do not have the power to direct the activities that most significantly impact the economic performance of the trusts.

In connection with the securitization of certain option-ARM loans, a third party is obligated to advance a portion of any “negative amortization” resulting from monthly payments that are less than the interest accrued for that payment period. We have an agreement in place with the third party that mirrors this advance requirement. The amount advanced is tracked through mortgage-backed securities retained as part of the securitization transaction. As advances occur, we record an asset in the form of negative amortization bonds, which are held at fair value in other assets on our consolidated balance sheets. Our maximum exposure is affected by rate caps and monthly payment change caps, but the funding obligation cannot exceed the difference between the original loan balance multiplied by a preset negative amortization cap and the current unpaid principal balance.

We have also entered into certain derivative contracts related to the securitization activities. These are classified as free-standing derivatives, with fair value adjustments recorded in non-interest income in our consolidated statements of income. See “Note 10—Derivative Instruments and Hedging Activities” for further details on these derivatives.

GreenPoint Mortgage Home Equity Lines of Credit (“HELOCs”)

Our discontinued wholesale mortgage banking unit, GreenPoint, previously sold HELOCs in whole loan sales and subsequently acquired residual interests in certain trusts which securitized some of those loans. As the residual interest holder, GreenPoint is required to fund advances on the HELOCs when certain performance triggers are met due to deterioration in asset performance. On behalf of GreenPoint, we have funded cumulative advances of $30 million and $29 million as of December 31, 2014 and 2013, respectively. These advances are generally expensed as funded due to the low likelihood of recovery. We also have unfunded commitments of $6 million and $7 million related to those interests for our non-consolidated VIEs as of December 31, 2014 and 2013, respectively.

During 2013, we deconsolidated one of these trusts as a result of no longer being deemed the primary beneficiary due to our sale of loan servicing rights. The deconsolidation of the trust resulted in the removal of $33 million of assets and $30 million in liabilities from our consolidated balance sheets and a $3 million charge to in our consolidated statements of income. As such, we no longer consolidate the trust because we neither lack the power to direct the activities that most significantly impact the economic performance of the trust nor have the right to receive benefits of the obligation to absorb losses that could potentially be significant to the trusts.

GreenPoint Credit Manufactured Housing

We retain the primary obligation for certain provisions of corporate guarantees, recourse sales and clean-up calls related to the discontinued manufactured housing operations of GreenPoint Credit, LLC, which was a subsidiary of GreenPoint and was sold to a third party in 2004. Although we are the primary obligor, recourse obligations related to aforementioned whole loan sales, commitments to exercise mandatory clean-up calls on certain securitization transactions and servicing were transferred to a third party in the sale transaction. We do not consolidate the trusts used for the securitization of manufactured housing loans because we do not have the power to direct the activities that most significantly impact the economic performance of the trusts since we no longer service the loans.

We were required to fund letters of credit in 2004 to cover losses and are obligated to fund future amounts under swap agreements for certain transactions. We have the right to receive any funds remaining in the letters of credit after the securities are released.

The unpaid principal balance of manufactured housing securitization transactions where we are the residual interest holder was $893 million and $1.0 billion as of December 31, 2014 and 2013, respectively. In the event the third-party servicer does not fulfill its obligation to exercise the clean-up calls on certain transactions, the obligation reverts to us and we would assume approximately $420 million of loans receivable upon our execution of the clean-up call with the requirement to absorb any losses on the loans receivable.

We monitor the underlying assets for trends in delinquencies and related losses and review the purchaser’s financial strength as well as servicing performance. These factors are considered in assessing the adequacy of the liabilities established for these obligations and the valuations of the assets.

Other VIEs

Affordable Housing Entities

As part of our community reinvestment initiatives, we invest in private investment funds that make equity investments in multi-family affordable housing properties. We receive affordable housing tax credits for these investments. The activities of these entities are financed with a combination of invested equity capital and debt. For those investment funds considered to be VIEs, we are not required to consolidate them if we do not have the power to direct the activities that most significantly impact the economic performance of those entities. We record our interests in these unconsolidated VIEs in loans held for investment, other assets and other liabilities on our consolidated balance sheets. Our interests consisted of assets of approximately $3.5 billion and $3.0 billion as of December 31, 2014 and 2013, respectively. Our maximum exposure to these entities is limited to our variable interests in the entities and was $3.5 billion and $3.0 billion as of December 31, 2014 and 2013, respectively. The creditors of the VIEs have no recourse to our general credit and we do not provide additional financial or other support other than during the period that we are contractually required to provide. The total assets of the unconsolidated VIE investment funds were $10.2 billion and $9.8 billion as of December 31, 2014 and 2013, respectively.

Entities that Provide Capital to Low-Income and Rural Communities

We hold variable interests in entities (“Investor Entities”) that invest in community development entities (“CDEs”) that provide debt financing to businesses and non-profit entities in low-income and rural communities. Variable interests in the CDEs held by the consolidated Investor Entities are also our variable interests. The activities of the Investor Entities are financed with a combination of invested equity capital and debt. The activities of the CDEs are financed solely with invested equity capital. We receive federal and state tax credits for these investments. We consolidate the VIEs in which we have the power to direct the activities that most significantly impact the VIE’s economic performance and the obligation to absorb losses or right to receive benefits that could be potentially significant to the VIE. We have also consolidated other investments and CDEs that we do not consider VIEs. The assets of the VIEs that we consolidated, which totaled approximately $374 million and $389 million as of December 31, 2014 and 2013, respectively, are reflected on our consolidated balance sheets in cash, loans held for investment, interest receivable and other assets. The liabilities are reflected in other liabilities. The creditors of the VIEs have no recourse to our general credit. We have not provided additional financial or other support other than during the period that we are contractually required to provide.

Other

Other VIEs primarily includes a variable interest that we hold in a trust that has a royalty interest in certain oil and gas properties. The activities of the trust are financed solely with debt. The total assets of the trust were $159 million and $204 million as of December 31, 2014 and 2013, respectively. We were not required to consolidate the trust because we do not have the power to direct the activities of the trust that most significantly impact the trust’s economic performance. Our retained interest in the trust, which totaled approximately $74 million and $93 million as of December 31, 2014 and 2013, respectively, is reflected on our consolidated balance sheets under loans held for investment. Our maximum exposure to this entity is limited to our variable interest of $74 million and $93 million as of December 31, 2014 and 2013, respectively. The creditors of the trust have no recourse to our general credit. We have not provided additional financial or other support other than during the period that we are contractually required to provide.

Goodwill and Other Intangible Assets

12 Months Ended

Dec. 31, 2014

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Other Intangible Assets

NOTE 7—GOODWILL AND INTANGIBLE ASSETS

The table below displays the components of goodwill, intangible assets and MSRs as of December 31, 2014 and 2013. Goodwill is presented separately on our consolidated balance sheets. Intangible assets and MSRs are included in other assets on our consolidated balance sheets.

Table 7.1: Components of Goodwill, Intangible Assets and MSRs⁽¹⁾



(Dollars in millions)	December 31, 2014		December 31, 2013
Goodwill	$	13,978	$	13,978
Intangible assets:
Purchased credit card relationship (“PCCR”) intangibles	972		1,341
Core deposit intangibles	202		331
Other⁽²⁾	142		177
Total intangible assets	1,316		1,849
Total goodwill and intangible assets	$	15,294	$	15,827
MSRs:
Consumer MSRs⁽³⁾	$	53	$	73
Commercial MSRs⁽⁴⁾	147		132
Total MSRs	$	200	$	205

__________


⁽¹⁾	Certain intangible assets that were fully amortized in prior periods were removed from our consolidated balance sheets.


⁽²⁾	Primarily consists of brokerage relationship intangibles, partnership and other contract intangibles and trademark/name intangibles. Also includes certain indefinite-lived intangibles of $4 million as of both December 31, 2014 and 2013.


⁽³⁾	Represents MSRs related to our Consumer Banking business that are carried at fair value on our consolidated balance sheets.

⁽⁴⁾

Represents MSRs related to our Commercial Banking business that are subsequently measured under the amortization method and periodically assessed for impairment. We recorded $21 million and $3 million amortization expense for the years ended December 31, 2014 and 2013, respectively. None of these MSRs were impaired during the year ended December 31, 2014 and no valuation allowance was recorded as of December 31, 2014 and 2013.

Goodwill

The following table presents goodwill attributable to each of our business segments as of December 31, 2014 and 2013.

Table 7.2: Goodwill Attributable to Business Segments



(Dollars in millions)	Credit Card			Consumer Banking			Commercial Banking			Total
Balance as of December 31, 2012	$	5,003		$	4,583		$	4,318		$	13,904
Acquisitions	0			3			70			73
Other adjustments	2			(1		)	0			1
Balance as of December 31, 2013	$	5,005		$	4,585		$	4,388		$	13,978
Acquisitions	2			10			0			12
Other adjustments	(6		)	(2		)	(4		)	(12		)
Balance as of December 31, 2014	$	5,001		$	4,593		$	4,384		$	13,978

Goodwill was not impaired as of December 31, 2014 or 2013, nor was any goodwill written off due to impairment during 2014, 2013 or 2012. The goodwill impairment test, performed at October 1 of each year, is a two-step test. The first step identifies whether there is potential impairment by comparing the fair value of a reporting unit to its carrying amount, including goodwill. If the fair value of a reporting unit is less than its carrying amount, the second step of the impairment test is required to measure the amount of any potential impairment loss.

The fair value of reporting units is calculated using a discounted cash flow model, a form of the income approach. The model uses projected cash flows based on each reporting unit’s internal forecast and uses the perpetuity growth method to calculate terminal values. These cash flows and terminal values are then discounted using appropriate discount rates, which are largely based on our external cost of equity with adjustments for risk inherent in each reporting unit. Cash flows are adjusted, as necessary, in order to maintain each reporting unit’s equity capital requirements. Our discounted cash flow analysis requires management to make judgments about future loan and deposit growth, revenue growth, credit losses, and capital rates. Discount rates used in 2014 for the reporting units ranged from 8% to 13%. The key inputs into the discounted cash flow analysis were consistent with market data, where available, indicating that assumptions used were within a reasonable range of observable market data. Based on our analysis, fair value exceeded the carrying amount for all reporting units as of our annual testing date; therefore, the second step of impairment testing was unnecessary.

As part of the annual goodwill impairment test, we also assessed our market capitalization based on the average market price relative to the aggregate fair value of our reporting units and determined that any excess fair value in our reporting units at that time could be attributed to a reasonable control premium compared to historical control premiums seen in the industry.

We calculated the carrying amounts of our reporting units using an allocated economic capital approach based on each reporting unit’s specific regulatory capital, economic capital requirements and underlying risks. The total of the reporting unit carrying values for the October 1, 2014 annual goodwill impairment test was $34.9 billion, compared to consolidated equity of $44.0 billion as of September 30, 2014. Of the $9.1 billion remaining equity, $7.2 billion was primarily attributable to the following items: capital allocated to our Other category, preferred stock, and capital that was reserved for dividends and share buy-backs that occurred during the fourth quarter of 2014. The remaining unallocated equity of approximately $1.9 billion, which represented approximately 4% of our total equity, has been reserved for potential future capital needs.

We will continue to regularly monitor our market capitalization and capital allocations in 2015, overall economic conditions and other events or circumstances that may result in an impairment of goodwill in the future.

Intangible Assets

In connection with our acquisitions, we recorded intangible assets which include PCCR intangibles, core deposit intangibles, brokerage relations intangibles, partnership contract intangibles, other contract intangibles, trademark intangibles and other intangibles, which are subject to amortization. At acquisition, the PCCR intangibles reflect the estimated value of existing credit card holder relationships and the core deposit intangibles reflect the estimated value of deposit relationships. We did not record any impairment on intangible assets during 2014 or 2013.

The following table summarizes our intangible assets subject to amortization as of December 31, 2014 and 2013:

Table 7.3: Intangible Assets



	December 31, 2014
(Dollars in millions)	Carrying Amount of Assets		Accumulated Amortization			Net Carrying Amount		Remaining Amortization Period
PCCR intangibles	$	2,124	$	(1,152	)	$	972	6.0 years
Core deposit intangibles	1,771		(1,569		)	202		3.8 years
Other⁽¹⁾	296		(158		)	138		9.6 years
Total	$	4,191	$	(2,879	)	$	1,312	6.1 years

	December 31, 2013
(Dollars in millions)	Carrying Amount of Assets		Accumulated Amortization			Net Carrying Amount		Remaining Amortization Period
PCCR intangibles	$	2,125	$	(784	)	$	1,341	6.9 years
Core deposit intangibles	1,771		(1,440		)	331		4.7 years
Other⁽¹⁾	312		(139		)	173		10.2 years
Total	$	4,208	$	(2,363	)	$	1,845	6.8 years

__________


⁽¹⁾	Consists of brokerage relationship intangibles, partnership and other contract intangibles, trademark intangibles and other intangibles.

Intangible assets are typically amortized over their respective estimated useful lives on either a straight-line or an accelerated basis. The following table summarizes the actual amortization expense recorded for the years ended December 31, 2014, 2013 and 2012 and the estimated future amortization expense for intangible assets as of December 31, 2014:

Table 7.4: Amortization Expense



(Dollars in millions)	Amortization Expense
Actual for the year ended December 31,
2012	$	609
2013	671
2014	532
Estimated future amounts for the year ended December 31,
2015	432
2016	335
2017	238
2018	153
2019	81
Thereafter	73
Total estimated future amounts	$	1,312

- Definition

The entire disclosure for the aggregate amount of goodwill and a description of intangible assets, which may include (a) for amortizable intangible assets (also referred to as finite-lived intangible assets), the carrying amount, the amount of any significant residual value, and the weighted-average amortization period, (b) for intangible assets not subject to amortization (also referred to as indefinite-lived intangible assets), the carrying amount, and (c) the amount of research and development assets acquired and written off in the period, including the line item in the income statement in which the amounts written off are aggregated, if not readily apparent from the income statement. Also discloses (a) for amortizable intangibles assets in total and by major class, the gross carrying amount and accumulated amortization, the total amortization expense for the period, and the estimated aggregate amortization expense for each of the five succeeding fiscal years, (b) for intangible assets not subject to amortization the carrying amount in total and by major class, and (c) for goodwill, in total and for each reportable segment, the changes in the carrying amount of goodwill during the period (including the aggregate amount of goodwill acquired, the aggregate amount of impairment losses recognized, and the amount of goodwill included in the gain (loss) on disposal of a reporting unit). If any part of goodwill has not been allocated to a reportable segment, discloses the unallocated amount and the reasons for not allocating. For each impairment loss recognized related to an intangible asset (excluding goodwill), discloses: (a) a description of the impaired intangible asset and the facts and circumstances leading to the impairment, (b) the amount of the impairment loss and the method for determining fair value, (c) the caption in the income statement or the statement of activities in which the impairment loss is aggregated, and (d) the segment in which the impaired intangible asset is reported. For each goodwill impairment loss recognized, discloses: (a) a description of the facts and circumstances leading to the impairment, (b) the amount of the impairment loss and the method of determining the fair value of the associated reporting unit, and (c) if a recognized impairment loss is an estimate not finalized and the reasons why the estimate is not final. May also disclose the nature and amount of any significant adjustments made to a previous estimate of an impairment loss.

+ References + Details

Premises, Equipment & Lease Commitments

12 Months Ended

Dec. 31, 2014

Property, Plant and Equipment and Lease Commitments [Abstract]

Premises, Equipment & Lease Commitments

NOTE 8—PREMISES, EQUIPMENT AND LEASE COMMITMENTS

Premises and Equipment

Premises and equipment as of December 31, 2014 and 2013 were as follows:

Table 8.1: Components of Premises and Equipment



	December 31,
(Dollars in millions)	2014			2013
Land	$	552		$	569
Buildings and improvements	2,577			2,388
Furniture and equipment	1,730			1,874
Computer software	1,556			1,632
In progress	467			720
Total premises and equipment, gross	6,882			7,183
Less: Accumulated depreciation and amortization	(3,197		)	(3,344		)
Total premises and equipment, net	$	3,685		$	3,839

Depreciation and amortization expense was $656 million, $571 million and $468 million for the years ended December 31, 2014, 2013 and 2012, respectively.

Lease Commitments

Certain premises and equipment are leased under agreements that expire at various dates through 2056, without taking into consideration available renewal options. Many of these leases provide for payment by the lessee of property taxes, insurance premiums, cost of maintenance and other costs. In some cases, rentals are subject to increases in relation to a cost of living index. Total rent expenses amounted to approximately $265 million, $245 million and $216 million for the years ended December 31, 2014, 2013 and 2012, respectively.

Future minimum rental commitments as of December 31, 2014, for all non-cancelable operating leases with initial or remaining terms of one year or more are as follows:

Table 8.2: Lease Commitments



(Dollars in millions)	Estimated Future Minimum Rental Commitments
2015	$	256
2016	254
2017	243
2018	230
2019	197
Thereafter	1,071
Total	$	2,251

Minimum sublease rental income of $110 million due in future years under non-cancelable leases has not been included in the table above as a reduction to minimum lease payments.

Deposits and Borrowings

12 Months Ended

Dec. 31, 2014

Deposits and Borrowings [Abstract]

Deposits and Borrowings

NOTE 9—DEPOSITS AND BORROWINGS

Deposits

Our deposits, which are our largest source of funding for our operations and asset growth, consist of non-interest bearing and interest-bearing deposits, which include demand, money market, time deposits, negotiable order of withdrawals (“NOW”), and saving accounts.

We had $180.5 billion and $181.9 billion in interest-bearing deposits as of December 31, 2014 and 2013, respectively. Time deposits issued by domestic offices totaled $8.3 billion and $9.2 billion as of December 31, 2014 and 2013, respectively. Of these deposits, the amount of domestic time deposits with a denomination of $100,000 or more was $2.3 billion and $2.9 billion as of December 31, 2014 and 2013, respectively. Time deposits issued by foreign offices totaled $977 million and $1.2 billion as of December 31, 2014 and 2013, respectively. Substantially all of our foreign time deposits were greater than $100,000 as of December 31, 2014 and 2013.

Securitized and Unsecured Debt Obligations

We use a variety of funding sources other than deposits, including short-term borrowings, the issuance of senior and subordinated notes and other borrowings, and securitization transactions. In addition, we utilize FHLB advances, which are secured by certain portions of our loan and investment securities portfolios, for our funding needs. The securitization debt obligations are separately presented on our consolidated balance sheets, while federal funds purchased and securities loaned or sold under agreements to repurchase, senior and subordinated notes and other borrowings, including FHLB advances, are included in other debt on our consolidated balance sheets.

Securitized Debt Obligations

Our outstanding borrowings due to securitization investors were $11.6 billion and $10.3 billion as of December 31, 2014 and 2013, respectively. During 2014, $4.3 billion of new debt was issued to third-party investors from our loan securitization trusts, offset by $3.0 billion of debt maturities.

Senior and Subordinated Notes

As of December 31, 2014, we had $18.7 billion of senior and subordinated notes outstanding, net of fair value hedging losses of $179 million. As of December 31, 2013, we had $13.1 billion of senior and subordinated notes outstanding, net of fair value hedging losses of $8 million. During 2014, we issued $7.8 billion of long-term senior unsecured debt, comprised of $250 million of floating rate notes and $7.5 billion of fixed rate notes. During 2014, $2.4 billion of outstanding unsecured notes matured. See “Note 10—Derivative Instruments and Hedging Activities” for information about our fair value hedging activities.

During 2013, we exchanged $1.2 billion of outstanding 8.80% subordinated notes due 2019. The transaction involved offering current holders market value plus an exchange premium for these outstanding notes. The consideration was paid through a combination of $1.4 billion of new 3.375% subordinated notes due 2023 and cash of $209 million. In addition, in 2013, we exchanged $763 million of outstanding 6.75% senior notes due 2017. The transaction involved offering current holders market value plus an exchange premium for these outstanding notes. The consideration was paid through a combination of $839 million of new 3.5% senior notes due 2023 and cash of $88 million. Both exchanges were accounted for as a modification of debt. There were no such exchanges during 2014.

FHLB Advances and Other

In addition to the issuance capacity under the registration statement, we also have access to funding through the FHLB system and the Federal Reserve Discount Window. Our FHLB and Federal Reserve memberships require us to hold FHLB and Federal Reserve stock which totaled $2.0 billion and $1.9 billion as of December 31, 2014 and 2013, respectively, and are included in other assets on our consolidated balance sheets.

We had outstanding FHLB advances and lines of credit, which were secured by our investment securities, residential home loans, multifamily real estate loans, commercial real estate loans and HELOCs, totaling $17.3 billion and $16.3 billion as of December 31, 2014 and 2013, respectively.

We have access to short-term borrowings through the Federal Reserve. Our membership with the Federal Reserve is secured by our investment in Federal Reserve stock, totaling $1.2 billion, as of both December 31, 2014 and 2013. We did not access the Federal Reserve Discount Window for funding during 2014 or 2013.

Composition of Deposits, Short-Term Borrowings and Long-Term Debt

The table below summarizes the components of our deposits, short-term borrowings and long-term debt as of December 31, 2014 and 2013. Our total short-term borrowings consist of federal funds purchased and securities loaned or sold under agreements to repurchase and other short-term borrowings with an original contractual maturity of one year or less. Our long-term debt consists of borrowings with an original contractual maturity of greater than one year. The amounts presented for outstanding borrowings include unamortized debt premiums and discounts, net of fair value hedge accounting adjustments.

Table 9.1: Components of Deposits, Short-Term Borrowings and Long-Term Debt



(Dollars in millions)	December 31, 2014		December 31, 2013
Deposits:
Non-interest bearing deposits	$	25,081	$	22,643
Interest-bearing deposits	180,467		181,880
Total deposits	$	205,548	$	204,523
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	880	$	915
FHLB advances	16,200		15,300
Total short-term borrowings	$	17,080	$	16,215



	December 31, 2014
(Dollars in millions)	Maturity Date	Interest Rate	Weighted Average Interest Rate		Outstanding Amount		December 31, 2013
Long-term debt:
Securitized debt obligations⁽¹⁾	2015 -2025	0.20 - 5.75%	1.40	%	$	11,624	$	10,289
Senior and subordinated notes:⁽¹⁾
Fixed unsecured senior debt	2015 - 2024	1.00 - 6.75%	2.77		15,174		9,612
Floating unsecured senior debt	2015 - 2017	0.70 - 0.87%	0.77		880		852
Total unsecured senior debt			2.66		16,054		10,464
Fixed unsecured subordinated debt	2016 - 2023	3.38 - 8.80%	4.97		2,630		2,670
Total senior and subordinated notes					18,684		13,134
Other long-term borrowings:
FHLB advances	2015 - 2023	0.26 - 6.88%	0.56		1,069		1,016
Total long-term debt					31,377		24,439
Total short-term borrowings and long-term debt					$	48,457	$	40,654

__________


⁽¹⁾	Outstanding amount includes the impact from hedge accounting.

Interest-bearing deposits, securitized debt obligations and other debt as of December 31, 2014 mature as follows:

Table 9.2: Maturity Profile of Borrowings and Debt



(Dollars in millions)	2015		2016		2017		2018		2019		Thereafter		Total
Interest-bearing time deposits⁽¹⁾	$	6,215	$	1,302	$	532	$	675	$	440	$	125	$	9,289
Securitized debt obligations	500		3,520		6,391		0		1,138		75		11,624
Federal funds purchased and securities loaned or sold under agreements to repurchase	880		0		0		0		0		0		880
Senior and subordinated notes	2,632		2,558		3,103		1,187		3,832		5,372		18,684
Other borrowings	17,219		19		18		10		1		2		17,269
Total	$	27,446	$	7,399	$	10,044	$	1,872	$	5,411	$	5,574	$	57,746

__________


⁽¹⁾	Includes only those interest-bearing deposits which have a contractual maturity date.

Components of Interest Expense

The following table displays interest expense attributable to short-term borrowings and long-term debt for the years ended December 31, 2014, 2013 and 2012:

Table 9.3: Components of Interest Expense on Short-Term Borrowings and Long-Term Debt



	Year Ended December 31,
(Dollars in millions)	2014		2013		2012
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	2	$	1	$	2
FHLB advances	19		28		18
Total short-term borrowings	21		29		20
Long-term debt:
Securitized debt obligations⁽¹⁾	145		183		271
Senior and subordinated notes⁽¹⁾	299		315		345
Other long-term borrowings	26		24		336
Total long-term debt	470		522		952
Total interest expense on short-term borrowings and long-term debt	$	491	$	551	$	972

__________


⁽¹⁾	Interest expense includes the impact from hedge accounting.

Derivative Instruments and Hedging Activities

12 Months Ended

Dec. 31, 2014

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Derivative Instruments and Hedging Activities

NOTE 10—DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Use of Derivatives

We manage our asset and liability position and market risk exposure in accordance with prescribed risk management policies and limits established by our Market and Liquidity Risk Policy which is approved by our Board of Directors. Our primary market risk stems from the impact on our earnings and economic value of equity from changes in interest rates and, to a lesser extent, changes in foreign exchange rates. We employ several techniques to manage our interest rate sensitivity, which include changing the duration and re-pricing characteristics of various assets and liabilities by using interest rate derivatives. Our current asset and liability management policy also includes the use of derivatives to hedge foreign currency denominated transactions to limit our earnings and capital ratio exposure to foreign exchange risk. We execute our derivative contracts in both the over-the-counter (“OTC”) and exchange-traded derivative markets. The majority of our derivatives are interest rate swaps. In addition, we may use a variety of other derivative instruments, including caps, floors, options, futures and forward contracts, to manage our interest rate and foreign exchange risk. We offer various derivatives to our customers as part of our Commercial Banking business but usually offset our exposure through derivative transactions with other counterparties. We also enter into interest rate and foreign exchange derivative contracts with our commercial lending customers as a customer accommodation.

Accounting for Derivatives

Our derivatives are designated as either qualifying accounting hedges or free-standing derivatives. Free-standing derivatives primarily consist of customer-accommodation derivatives and economic hedges that do not qualify for hedge accounting. Qualifying accounting hedges are designated as fair value hedges, cash flow hedges or net investment hedges.

•

Fair Value Hedges: We designate derivatives as fair value hedges to manage our exposure to changes in the fair value of certain financial assets and liabilities, which fluctuate in value as a result of movements in interest rates. Changes in the fair value of derivatives designated as fair value hedges are recorded in earnings together with offsetting changes in the fair value of the hedged item and any resulting ineffectiveness. Our fair value hedges consist of interest rate swaps that are intended to modify our exposure to interest rate risk on various fixed-rate assets and liabilities.

•

Cash Flow Hedges: We designate derivatives as cash flow hedges to manage our exposure to variability in cash flows related to forecasted transactions. Changes in the fair value of derivatives designated as cash flow hedges are recorded as a component of AOCI, to the extent that the hedge relationships are effective, and amounts are reclassified from AOCI to earnings as the forecasted transactions impact earnings. To the extent that any ineffectiveness exists in the hedge relationships, the amounts are recorded in current period earnings. Our cash flow hedges consist of interest rate swaps that are intended to hedge the variability in interest payments on some of our variable-rate assets through 2020. These hedges have the effect of converting some of our variable-rate assets to a fixed rate. We also have entered into forward foreign currency derivative contracts to hedge our exposure to variability in cash flows related to foreign currency denominated intercompany borrowings.

•

Net Investment Hedges: We use net investment hedges to manage the foreign currency exposure related to our net investments in foreign operations that have functional currencies other than the U.S. dollar. Changes in the fair value of net investment hedges are recorded in the translation adjustment component of AOCI, offsetting the translation gain or loss from those foreign operations. During 2014, we executed net investment hedges using foreign exchange forward contracts to hedge the translation exposure of the net investment in our foreign operations.

•

Free-Standing Derivatives: We use free-standing derivatives to hedge the risk of changes in the fair value of residential MSRs, mortgage loan origination and purchase commitments and other interests held. We also categorize our customer accommodation derivatives and the related offsetting contracts as free-standing derivatives. Changes in the fair value of free-standing derivatives are recorded in earnings as a component of other non-interest income.

Balance Sheet Presentation

The following table summarizes the notional and fair values of our derivative instruments reported on our consolidated balance sheets as of December 31, 2014 and 2013. The fair value amounts are segregated by derivatives that are designated as accounting hedges and those that are not, and are further segregated by type of contract within those two categories.

Table 10.1: Derivative Assets and Liabilities at Fair Value



	December 31, 2014						December 31, 2013
	Notional or Contractual Amount		Derivative				Notional or Contractual Amount		Derivative
(Dollars in millions)	Notional or Contractual Amount		Assets		Liabilities		Notional or Contractual Amount		Assets		Liabilities
Derivatives designated as accounting hedges:
Interest rate contracts:
Fair value hedges	$	24,543	$	289	$	22	$	15,695	$	289	$	223
Cash flow hedges	24,450		95		7		12,825		0		149
Total interest rate contracts	48,993		384		29		28,520		289		372
Foreign exchange contracts:
Cash flow hedges	5,546		221		2		4,806		49		53
Net investment hedges	2,476		73		0		0		0		0
Total foreign exchange contracts	8,022		294		2		4,806		49		53
Total derivatives designated as accounting hedges	57,015		678		31		33,326		338		425
Derivatives not designated as accounting hedges:
Interest rate contracts covering:
MSRs⁽¹⁾	777		9		2		353		0		7
Customer accommodation	27,646		376		217		25,365		405		209
Other interest rate exposures⁽²⁾	2,614		33		21		1,864		29		17
Total interest rate contracts	31,037		418		240		27,582		434		233
Foreign exchange contracts	0		0		0		1,422		184		37
Other contracts	593		0		5		1,094		3		15
Total derivatives not designated as accounting hedges	31,630		418		245		30,098		621		285
Total derivatives	$	88,645	$	1,096	$	276	$	63,424	$	959	$	710

__________


⁽¹⁾	Includes interest rate swaps and To Be Announced (“TBA”) contracts.


⁽²⁾	Other interest rate exposures include mortgage related derivatives.

Offsetting of Financial Assets and Liabilities

We execute the majority of our derivative transactions and repurchase agreements under master netting arrangements. Under our existing enforceable master netting arrangements, we generally have the right to offset exposure with the same counterparty. In addition, either counterparty can generally request the net settlement of all contracts through a single payment upon default on, or termination of, any one contract.

We present all of our derivative assets and liabilities on a gross basis on our consolidated balance sheets. As of December 31, 2014 and 2013, the Company only had repurchase obligations outstanding and did not have any reverse repurchase receivables. The following table presents as of December 31, 2014 and 2013, the gross and net fair values of our derivative assets and liabilities and repurchase agreements, as well as the related offsetting amount permitted under the accounting standard for offsetting assets and liabilities. Under the accounting standard, gross positive fair values could be offset against gross negative fair values by counterparty pursuant to legally enforceable master netting agreements, if certain conditions are met and the net presentation method is elected. The table also includes cash and non-cash collateral received or pledged associated with such arrangements. The collateral amounts related to derivative assets, derivative liabilities and repurchase agreements are limited to the extent of the related net derivative fair values or outstanding balances, thus instances of overcollateralization are not shown.

Table 10.2: Offsetting of Financial Assets and Financial Liabilities



	Gross Amounts		Offsetting Amounts		Net Amounts as Recognized		Offsetting Amounts Not Netted
(Dollars in millions)	Gross Amounts		Offsetting Amounts		Net Amounts as Recognized		Financial Instruments			Collateral Received			Net Exposure⁽¹⁾
As of December 31, 2014
Derivatives assets	$	1,096	$	0	$	1,096	$	(161	)	$	(560	)	$	375
As of December 31, 2013
Derivatives assets	$	959	$	0	$	959	$	(262	)	$	(450	)	$	247



	Gross Amounts		Offsetting Amounts		Net Amounts as Recognized		Offsetting Amounts Not Netted
(Dollars in millions)	Gross Amounts		Offsetting Amounts		Net Amounts as Recognized		Financial Instruments			Collateral Pledged			Net Exposure
As of December 31, 2014
Derivatives liabilities	$	276	$	0	$	276	$	(161	)	$	(76	)	$	39
Repurchase agreements	869		0		869		0			(869		)	0
As of December 31, 2013
Derivatives liabilities	$	710	$	0	$	710	$	(262	)	$	(371	)	$	77
Repurchase agreements	907		0		907		0			(907		)	0

__________


⁽¹⁾	The majority of the net position relates to customer-accommodation derivatives. Customer-accommodation derivatives are cross-collateralized by the associated commercial loans and we do not require additional collateral on these transactions.

Credit Risk-Related Contingency Features and Collateral

Certain of our derivatives contracts include provisions requiring that our debt maintain a credit rating of investment grade or above by each of the major credit rating agencies. In the event of a downgrade of our debt credit rating below investment grade, some of our derivatives counterparties would have the right to terminate the derivative contract and close out the existing positions, or demand immediate and ongoing full overnight collateralization on derivative instruments in a net liability position. Certain of our derivatives contracts may also allow, in the event of a downgrade of our debt credit rating of any kind, our derivatives counterparties to demand additional collateralization on such derivatives instruments in a net liability position. We posted $87 million and $371 million of cash collateral as of December 31, 2014 and 2013, respectively. If our debt credit rating had fallen below investment grade, we would have been required to post an additional variation margin, which represents the impact of daily position mark-to-market calculations, of less than $1 million as of both December 31, 2014 and 2013. In addition, we would have been required to post independent margin of $65 million and $58 million as of December 31, 2014 and 2013, respectively, in compliance with the terms of certain of our swap agreements. The fair value of derivatives instruments with credit-risk-related contingent features in a net liability position was less than $1 million and $1 million as of December 31, 2014 and 2013, respectively.

Derivatives Counterparty Credit Risk

Derivatives instruments contain an element of credit risk that arises from the potential failure of a counterparty to perform according to the contractual terms of the contract. Our exposure to derivatives counterparty credit risk, at any point in time, is represented by the fair value of derivatives in a gain position, or derivatives assets, assuming no recoveries of underlying collateral. To mitigate the risk of counterparty default, we enter into legally enforceable master netting agreements and maintain collateral agreements with certain derivative counterparties. These agreements typically provide for the right to offset exposures and require both parties to maintain collateral in the event the fair values of derivative financial instruments exceed established thresholds. We received cash collateral from derivatives counterparties totaling $695 million and $397 million as of December 31, 2014 and 2013, respectively. We also received securities from derivatives counterparties totaling $91 million and $53 million as of December 31, 2014 and 2013, respectively, which we have the ability to re-pledge.

We record counterparty credit risk valuation adjustments on our derivative assets to properly reflect the credit quality of the counterparty. We consider collateral and legally enforceable master netting agreements that mitigate our credit exposure to each counterparty in determining the counterparty credit risk valuation adjustment, which may be adjusted in future periods due to changes in the fair value of the derivatives contracts, collateral and creditworthiness of the counterparty. The cumulative counterparty credit risk valuation adjustment recorded on our consolidated balance sheets as a reduction in the derivatives asset balance was $5 million and $7 million as of December 31, 2014 and 2013, respectively. We also adjust the fair value of our derivatives liabilities to reflect the impact of our own credit quality. We calculate this adjustment by comparing the spreads on our credit default swaps to the discount benchmark curve. The cumulative credit risk valuation adjustment related to our credit quality recorded on our consolidated balance sheets as a reduction in the derivative liability balance was $1 million and $6 million as of December 31, 2014 and 2013, respectively.

Income Statement Presentation and AOCI

The following tables summarize the impact of derivatives and the related hedged items in our consolidated statements of income and AOCI.

Fair Value Hedges and Free-Standing Derivatives

The net gains (losses) recognized in earnings related to derivatives in fair value hedging relationships and free-standing derivatives are presented below for the years ended December 31, 2014, 2013 and 2012:

Table 10.3: Gains and Losses on Fair Value Hedges and Free-Standing Derivatives



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Derivatives designated as accounting hedges:⁽¹⁾
Fair value interest rate contracts:
Gains (losses) recognized in earnings on derivatives	$	200		$	(550	)	$	1
(Losses) gains recognized in earnings on hedged items	(157		)	507			(37		)
Net fair value hedge ineffectiveness gains (losses)	43			(43		)	(36		)
Derivatives not designated as accounting hedges:⁽¹⁾
Interest rate contracts covering:
MSRs	23			(12		)	4
Customer accommodation	18			49			39
Other interest rate exposures	11			(9		)	(60		)
Total interest rate contracts	52			28			(17		)
Foreign exchange contracts	1			(5		)	(15		)
Other contracts	(1		)	(20		)	(4		)
Total gains (losses) on derivatives not designated as accounting hedges	52			3			(36		)
Net derivative gains (losses) recognized in earnings	$	95		$	(40	)	$	(72	)

__________


⁽¹⁾	Amounts are recorded in our consolidated statements of income in other non-interest income.

Cash Flow and Net Investment Hedges

The table below shows the net gains (losses) related to derivatives designated as cash flow hedges and net investment hedges for the years ended December 31, 2014, 2013 and 2012:

Table 10.4: Gains and Losses on Derivatives Designated as Cash Flow Hedges and Net Investment Hedges



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Gains (losses) recorded in AOCI:
Cash flow hedges:
Interest rate contracts	$	251		$	(103	)	$	116
Foreign exchange contracts	(23		)	(21		)	(23		)
Subtotal	228			(124		)	93
Net investment hedges:
Foreign exchange contracts	132			0			0
Net derivatives gains (losses) recognized in AOCI	$	360		$	(124	)	$	93
Gains (losses) recorded in earnings:
Cash flow hedges:
Gains (losses) reclassified from AOCI into earnings:
Interest rate contracts⁽¹⁾	$	131		$	53		$	42
Foreign exchange contracts⁽²⁾	(23		)	(22		)	(22		)
Subtotal	108			31			20
Gains (losses) recognized in earnings due to ineffectiveness:
Interest rate contracts⁽²⁾	1			(1		)	0
Net derivative gains recognized in earnings	$	109		$	30		$	20

__________


⁽¹⁾	Amounts reclassified are recorded in our consolidated statements of income in interest income or interest expense.


⁽²⁾	Amounts reclassified are recorded in our consolidated statements of income in other non-interest income.

In the next 12 months, we expect to reclassify to earnings net after-tax gains of $181 million currently recorded in AOCI as of December 31, 2014. These amounts will offset the cash flows associated with the hedged forecasted transactions. The maximum length of time over which forecasted transactions were hedged was approximately five years as of December 31, 2014. The amount we expect to reclassify into earnings may change as a result of changes in market conditions and ongoing actions taken as part of our overall risk management strategy.

- Definition

The entire disclosure for derivative instruments and hedging activities including, but not limited to, risk management strategies, non-hedging derivative instruments, assets, liabilities, revenue and expenses, and methodologies and assumptions used in determining the amounts.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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+ Details

Stockholders' Equity

12 Months Ended

Dec. 31, 2014

Equity [Abstract]

Stockholders' Equity

NOTE 11—STOCKHOLDERS' EQUITY

Preferred Stock

The following table summarizes the Company’s preferred stock issued and outstanding as of December 31, 2014 and 2013.

Table 11.1: Preferred Stock Issued and Outstanding



								Carrying Value (in millions)
Series	Issuance Date	Redeemable by Issuer Beginning	Non-cumulative Fixed Dividend Rate per Annum		Redemption Price per Depositary Share		Number of Depositary Shares⁽¹⁾	December 31, 2014		December 31, 2013
Series B	August 20, 2012	September 1, 2017	6.00	%	$	25	35,000,000	$	853	$	853
Series C	June 12, 2014	September 1, 2019	6.25		25		20,000,000	484		N/A
Series D	October 31, 2014	December 1, 2019	6.70		25		20,000,000	485		N/A
Total								$	1,822	$	853

__________


⁽¹⁾	Each depositary share represents a 1/40th interest in a share of fixed-rate non-cumulative perpetual preferred stock.

Accumulated Other Comprehensive Income

The following table presents the changes in AOCI by component for the years ended December 31, 2014, 2013 and 2012. AOCI is presented net of deferred tax of $171 million and $544 million as of December 31, 2014 and 2013, respectively.

Table 11.2: Accumulated Other Comprehensive Income



(Dollars in millions)	Securities Available for Sale			Securities Held to Maturity⁽¹⁾			Cash Flow Hedges			Foreign Currency Translation Adjustments⁽²⁾			Other			Total
AOCI as of December 31, 2011	$	304		$	0		$	(26	)	$	(49	)	$	(60	)	$	169
Net other comprehensive income	399			0			71			81			19			570
AOCI as of December 31, 2012	703			0			45			32			(41		)	739
Other comprehensive income (loss) before reclassifications	(619		)	(915		)	(124		)	8			18			(1,632		)
Amounts reclassified from AOCI into earnings	22			18			(31		)	0			12			21
Net other comprehensive income (loss)	(597		)	(897		)	(155		)	8			30			(1,611		)
AOCI as of December 31, 2013	106			(897		)	(110		)	40			(11		)	(872		)
Other comprehensive income (loss) before reclassifications	302			0			228			(48		)	(5		)	477
Amounts reclassified from AOCI into earnings	2			76			(108		)	0			(5		)	(35		)
Net other comprehensive income (loss)	304			76			120			(48		)	(10		)	442
AOCI as of December 31, 2014	$	410		$	(821	)	$	10		$	(8	)	$	(21	)	$	(430	)

__________

⁽¹⁾

During 2013, we transferred securities with a fair value of $18.3 billion on the date of transfer, from securities available for sale to securities held to maturity. The securities included net pre-tax unrealized losses of $1.5 billion at the date of transfer. The amortization of unrealized holding gains or losses reported in AOCI for securities held to maturity will be offset by the amortization of the premium or discount created from the transfer into securities held to maturity, which occurred at fair value. These unrealized gains or losses will be recorded over the remaining life of the security with no impact on future net income.


⁽²⁾	Includes the impact from hedging instruments designated as net investment hedges that were entered into during 2014.

The following table presents the impacts on net income of amounts reclassified from each component of AOCI for the years ended December 31, 2014 and 2013.

Table 11.3: Reclassifications from AOCI



		Amount Reclassified from AOCI
(Dollars in millions)		Year Ended December 31,
AOCI Components	Affected Income Statement Line Item	2014			2013
Securities available for sale:
	Non-interest income - Other	$	21		$	7
	Non-interest income - OTTI	(24		)	(41		)
	Loss from continuing operations before income taxes	(3		)	(34		)
	Income tax benefit	(1		)	(12		)
	Net loss	(2		)	(22		)
Securities held to maturity:⁽¹⁾
	Non-interest income - Other	(131		)	(29		)
	Income tax benefit	(55		)	(11		)
	Net loss	(76		)	(18		)
Cash flow hedges:
Interest rate contracts:	Interest income - Other	209			86
Foreign exchange contracts:	Non-interest income - Other	(36		)	(35		)
	Income from continuing operations before income taxes	173			51
	Income tax provision	65			20
	Net income	108			31
Other:
	Various (pension and other)	11			(13		)
	Income tax provision (benefit)	6			(1		)
	Net income (loss)	5			(12		)
Total reclassifications		$	35		$	(21	)

__________


⁽¹⁾	The amortization of unrealized holding gains or losses reported in AOCI for securities held to maturity will be offset by the amortization of the premium or discount created from the transfer into securities held to maturity, which occurred at fair value.

The table below summarizes other comprehensive income activity and the related tax impact for the years ended December 31, 2014, 2013 and 2012:

Table 11.4: Other Comprehensive Income (Loss)



	Year Ended December 31,
	2014									2013									2012
(Dollars in millions)	Before Tax			Provision (Benefit)			After Tax			Before Tax			Provision (Benefit)			After Tax			Before Tax			Provision		After Tax
Other comprehensive income (loss):
Net unrealized gains (losses) on securities available for sale	$	482		$	178		$	304		$	(961	)	$	(364	)	$	(597	)	$	673		$	256	$	417
Net changes in securities held to maturity	131			55			76			(1,435		)	(538		)	(897		)	0			0		0
Net unrealized gains (losses) on cash flow hedges	192			72			120			(250		)	(95		)	(155		)	120			47		73
Foreign currency translation adjustments⁽¹⁾	29			77			(48		)	8			0			8			81			0		81
Other	(18		)	(8		)	(10		)	49			19			30			(1		)	0		(1		)
Other comprehensive income (loss)	$	816		$	374		$	442		$	(2,589	)	$	(978	)	$	(1,611	)	$	873		$	303	$	570

__________


⁽¹⁾	Includes the impact from hedging instruments designated as net investment hedges that were entered into during 2014.

- Definition

The entire disclosure for shareholders' equity comprised of portions attributable to the parent entity and noncontrolling interest, including other comprehensive income. Includes, but is not limited to, balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings, accumulated balance for each classification of other comprehensive income and amount of comprehensive income.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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+ Details

Regulatory and Capital Adequacy

12 Months Ended

Dec. 31, 2014

Banking and Thrift [Abstract]

Regulatory and Capital Adequacy

NOTE 12—REGULATORY AND CAPITAL ADEQUACY

Regulation and Capital Adequacy

Bank holding companies and national banks are subject to capital adequacy standards adopted by the Federal Reserve and the OCC, respectively. The capital adequacy standards set forth minimum risk-based and leverage capital requirements that are based on quantitative and qualitative measures of assets and off-balance sheet items. National banks, as insured depository institutions, are also subject to Prompt Corrective Action (“PCA”) capital regulations, which require the Federal Reserve, OCC and FDIC (collectively, the “Federal Banking Agencies”) to take PCA for banks that do not meet established minimum capital requirements.

In July 2013, the Federal Banking Agencies finalized a new capital rule that implements the Basel III capital accord (the “Final Basel III Capital Rules”) developed by the Basel Committee on Banking Supervision (“Basel Committee”) and certain Dodd-Frank Act capital provisions and updates the PCA capital requirements. Prior to being revised in the Final Basel III Capital Rules, the minimum risk-based capital requirements adopted by the Federal Banking Agencies followed the Basel I framework, originally promulgated pursuant to the Basel Committee’s Basel I accord, and the advanced approaches capital rules (“Advanced Approaches”), based upon the framework originally promulgated as a result of the Basel II accord. The Final Basel III Capital Rules amended both the Basel I and Advanced Approaches frameworks, establishing a new common equity Tier 1 capital requirement and setting higher minimum capital ratio requirements. The Company refers to the amended Basel I framework as the “Basel III Standardized Approach,” and the amended Advanced Approaches framework as the “Basel III Advanced Approaches.”

At the end of 2012, the Company met one of the two independent eligibility criteria set by banking regulators for becoming subject to the Advanced Approaches capital rules. As a result, the Company has undertaken a multi-year process of implementing the Advanced Approaches regime for calculating risk-weighted assets and regulatory capital levels. Certain provisions of the Final Basel III Capital Rules began to take effect on January 1, 2014 for Advanced Approaches banking organizations, including the Company.

As of January 1, 2014, the minimum risk-based and leverage capital requirements for Advanced Approaches banking organizations include a common equity Tier 1 capital ratio of at least 4.0%, a Tier 1 risk-based capital ratio of at least 5.5%, a total risk-based capital ratio of at least 8.0%, and a Tier 1 leverage capital ratio of at least 4.0%.

Prior to 2014, we also disclosed a Tier 1 common capital ratio for our bank holding company, which is a regulatory capital measure widely used by investors, analysts, rating agencies and bank regulatory agencies to assess the capital position of financial services companies. There was no mandated minimum or well-capitalized standard for the Tier 1 common capital ratio.

The following table provides a comparison of our regulatory capital amounts and ratios under the Federal Banking Agencies’ capital adequacy standards as of December 31, 2014 and 2013.

Table 12.1: Capital Ratios Under Basel I⁽¹⁾⁽²⁾



	December 31, 2014								December 31, 2013
(Dollars in millions)	Capital Amount		Capital Ratio		Minimum Capital Adequacy		Well- Capitalized		Capital Amount		Capital Ratio		Minimum Capital Adequacy		Well- Capitalized
Capital One Financial Corp:
Common equity Tier 1 capital⁽³⁾	$	29,534	12.46	%	4.00	%	N/A		N/A		N/A		N/A		N/A
Tier 1 common capital⁽⁴⁾	N/A		N/A		N/A		N/A		$	27,375	12.19	%	N/A		N/A
Tier 1 risk-based capital⁽⁵⁾	$	31,355	13.23	%	5.50	%	6.00	%	28,230		12.57		4.00	%	6.00	%
Total risk-based capital⁽⁶⁾	35,879		15.14		8.00		10.00		32,987		14.69		8.00		10.00
Tier 1 leverage⁽⁷⁾	31,355		10.77		4.00		N/A		28,230		10.06		4.00		N/A
Capital One Bank (USA), N.A.:
Common equity Tier 1 capital⁽³⁾	8,503		11.33		4.00		N/A		N/A		N/A		N/A		N/A
Tier 1 risk-based capital⁽⁵⁾	8,503		11.33		5.50		6.00	%	$	8,103	11.47	%	4.00	%	6.00	%
Total risk-based capital⁽⁶⁾	10,938		14.57		8.00		10.00		10,528		14.90		8.00		10.00
Tier 1 leverage⁽⁷⁾	8,503		9.64		4.00		5.00		8,103		10.21		4.00		5.00
Capital One, N.A.:
Common equity Tier 1 capital⁽³⁾	21,136		12.53		4.00		N/A		N/A		N/A		N/A		N/A
Tier 1 risk-based capital⁽⁵⁾	21,136		12.53		5.50		6.00	%	$	19,930	12.67	%	4.00	%	6.00	%
Total risk-based capital⁽⁶⁾	22,881		13.57		8.00		10.00		21,645		13.76		8.00		10.00
Tier 1 leverage⁽⁷⁾	21,136		8.90		4.00		5.00		19,930		8.96		4.00		5.00

__________


⁽¹⁾	As of January 1, 2014, we adopted the proportional amortization method of accounting for Investments in Qualified Affordable Housing Projects. See “Note 1—Summary of Significant Accounting Policies” for additional information. Prior periods have been recast to conform to this presentation.


⁽²⁾	Capital ratios are calculated based on the Basel III Standardized Approach framework, subject to applicable transition provisions, as of December 31, 2014 and are calculated based on the Basel I capital framework as of December 31, 2013. Capital ratios that are not applicable are denoted by “N/A.”


⁽³⁾	Common equity Tier 1 capital ratio is a regulatory capital measure under Basel III calculated based on common equity Tier 1 capital divided by risk-weighted assets.


⁽⁴⁾	Tier 1 common capital ratio is a regulatory capital measure under Basel I calculated based on Tier 1 common capital divided by Basel I risk-weighted assets.


⁽⁵⁾	Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.


⁽⁶⁾	Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighted assets.


⁽⁷⁾	Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by average assets, after certain adjustments.

Capital One Financial Corporation exceeded Federal Banking Agencies’ minimum capital requirements and the Banks exceeded minimum regulatory requirements and were “well-capitalized” under PCA requirements as of December 31, 2014 and 2013.

Regulatory restrictions exist that limit the ability of the Banks to transfer funds to our bank holding company. Funds available for dividend payments from COBNA and CONA were $1.6 billion and $281 million, respectively, as of December 31, 2014. Applicable provisions that may be contained in our borrowing agreements or the borrowing agreements of our subsidiaries may limit our subsidiaries’ ability to pay dividends to us or our ability to pay dividends to our stockholders. There can be no assurance that we will declare and pay any dividends.

- Definition

The entire disclosure for banks, savings institutions, and credit unions, for regulatory capital requirements imposed by the Federal Reserve System (FRB), the Federal Deposit Insurance Corporation (FDIC), the Office of Thrift Supervision (OTS) or for any state imposed capital requirements, as applicable. The disclosure may include (1) a description of regulatory capital requirements (a) for capital adequacy purposes and (b) established by the prompt corrective action provisions of Section 38 of the Federal Depository Insurance Act; (2) the actual or possible material effects of noncompliance with such requirements; (3) whether the entity is in compliance with the regulatory capital requirements including (a) required and actual ratios and amounts of Tier 1 leverage, Tier 1 risk-based, and total risk-based capital, tangible capital (for savings institutions), and Tier 3 capital for market risk (for certain banks and bank holding companies), (b) factors that may significantly affect capital adequacy; (4) the prompt corrective action category in which the entity was classified as of its most recent notification; (5) whether management believes any conditions or events since notification have changed the entity's category. Also may include additional information that might be disclosed in situations where substantial doubt about the entity's ability to continue as a going concern for a reasonable period of time.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1G
-URI http://asc.fasb.org/extlink&oid=35709795&loc=SL5958577-112826

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1C
-URI http://asc.fasb.org/extlink&oid=35709795&loc=SL5958572-112826

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1E
-URI http://asc.fasb.org/extlink&oid=35709795&loc=SL5958574-112826

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1H
-URI http://asc.fasb.org/extlink&oid=35709795&loc=d3e65071-112826

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1A
-URI http://asc.fasb.org/extlink&oid=35709795&loc=SL5958569-112826

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1B
-URI http://asc.fasb.org/extlink&oid=35709795&loc=SL5958570-112826

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1F
-URI http://asc.fasb.org/extlink&oid=35709795&loc=SL5958575-112826

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=35709795&loc=SL5958568-112826

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 505
-Section 50
-Paragraph 1D
-URI http://asc.fasb.org/extlink&oid=35709795&loc=SL5958573-112826

+ Details

Earnings Per Common Share

12 Months Ended

Dec. 31, 2014

Earnings Per Share [Abstract]

Earnings Per Common Share

NOTE 13—EARNINGS PER COMMON SHARE

The following table sets forth the computation of basic and diluted earnings per common share:

Table 13.1: Computation of Basic and Diluted Earnings per Common Share



	Year Ended December 31,
(Dollars and shares in millions, except per share data)	2014			2013			2012
Basic earnings
Income from continuing operations, net of tax	$	4,423		$	4,354		$	3,709
Income (loss) from discontinued operations, net of tax	5			(233		)	(217		)
Net income	4,428			4,121			3,492
Dividends and undistributed earnings allocated to participating securities⁽¹⁾	(18		)	(17		)	(15		)
Preferred stock dividends	(67		)	(53		)	(15		)
Net income available to common stockholders	$	4,343		$	4,051		$	3,462

Net income from continuing operations per share	$	7.70		$	7.39		$	6.56
Income (loss) from discontinued operations per share	0.01			(0.40		)	(0.39		)
Net income per share	$	7.71		$	6.99		$	6.17
Total weighted-average basic shares outstanding	563.1			579.7			561.1



Diluted earnings⁽²⁾
Net income available to common stockholders	$	4,343	$	4,051		$	3,462
Net income from continuing operations per share	$	7.58	$	7.28		$	6.49
Income (loss) from discontinued operations per share	0.01		(0.39		)	(0.38		)
Net income per share	$	7.59	$	6.89		$	6.11

Total weighted-average basic shares outstanding	563.1		579.7			561.1
Effect of dilutive securities:
Stock options	2.7		2.2			1.5
Other contingently issuable shares	1.6		1.5			1.1
Warrants⁽³⁾	4.5		4.2			2.8
Total effect of dilutive securities	8.8		7.9			5.4
Total weighted-average diluted shares outstanding	571.9		587.6			566.5

__________


⁽¹⁾	Includes undistributed earnings allocated to participating securities using the two-class method under the accounting guidance for computing earnings per share.

⁽²⁾

Excluded from the computation of diluted earnings per share were 2.9 million shares related to options with exercise prices ranging from $70.96 to $88.81, and 5.2 million shares related to options with exercise prices ranging from $56.28 to $88.81 for the years ended December 31, 2014 and 2013, respectively, because their inclusion would be anti-dilutive. For the year ended December 31, 2012, 6.9 million shares related to options and other contingently issuable shares were excluded from the computation of diluted earnings per share because their inclusion would be anti-dilutive; the options had exercise prices ranging from $45.75 to $89.10.


⁽³⁾	Represents warrants issued as part of the U.S. Department of Treasury’s Troubled Assets Relief Program (“TARP”). As of December 31, 2014, there were 6.4 million warrants to purchase common stock outstanding, which represents approximately half of the warrants issued in the initial offering.

Other Non-Interest Expense

12 Months Ended

Dec. 31, 2014

Other Income and Expenses [Abstract]

Other Non-Interest Expense

NOTE 14—OTHER NON-INTEREST EXPENSE

The following table represents the components of other non-interest expense for 2014, 2013 and 2012:

Table 14.1: Components of Other Non-Interest Expense



	Year Ended December 31,
(Dollars in millions)	2014		2013		2012
Collections	$	372	$	470	$	544
Fraud losses	275		218		190
Bankcard, regulatory, and other fee assessments	465		562		525
Other	623		794		990
Total other non-interest expense	$	1,735	$	2,044	$	2,249

Stock-Based Compensation Plans

12 Months Ended

Dec. 31, 2014

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Stock-Based Compensation Plans

NOTE 15—STOCK-BASED COMPENSATION PLANS

Stock Plans

We have one active stock-based compensation plan available for the issuance of shares to employees, directors and third-party service providers (if applicable). As of December 31, 2014, under the Amended and Restated 2004 Stock Incentive plan (the “2004 Plan”), we are authorized to issue 55 million common shares in various forms, including incentive stock options, nonstatutory stock options, stock appreciation rights, restricted stock awards (“RSAs”), share-settled restricted stock units (“RSUs”), performance share awards (“PSA”), and performance share units (“PSU”). Of this amount, 22 million shares remain available for future issuance as of December 31, 2014. The 2004 Plan permits the use of newly issued shares or treasury shares upon the settlement of options and stock-based incentive awards, and we generally settle by issuing new shares.

We also issue cash-settled restricted stock units (and in the past issued cash equity units). These cash-settled units are not counted against the common shares authorized for issuance or available for issuance under the 2004 Plan.

Total compensation expense recognized for stock-based compensation for 2014, 2013 and 2012 was $205 million, $240 million and $202 million, respectively. The total income tax benefit recognized in the consolidated statements of income for stock-based compensation for 2014, 2013 and 2012 was $77 million, $91 million and $77 million, respectively.

Stock Options

Stock options have a maximum contractual term of ten years. Generally, the exercise price of stock options will equal the fair market value of our common stock on the date of grant. Option vesting is determined at the time of grant and may be subject to the achievement of any applicable performance conditions. Options generally become exercisable over three years beginning on the first anniversary of the date of grant, however some option grants cliff-vest on or shortly after the first or third anniversary of the grant date.

The following table presents a summary of 2014 activity for stock options and the balance of stock options exercisable as of December 31, 2014.

Table 15.1: Summary of Stock Options Activity



(Shares in thousands, and intrinsic value in millions)	Shares Subject to Options		Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term	Aggregate Intrinsic Value
Outstanding as of January 1, 2014	12,251		$	57.41
Granted	532		71.93
Exercised	(1,924	)	67.86
Forfeited	(308	)	69.69
Expired	(13	)	66.11
Outstanding as of December 31, 2014	10,538		$	55.87	4.0 years	$	289
Exercisable as of December 31, 2014	9,013		$	55.49	3.3 years	$	252

The weighted-average fair value of each option granted for 2014, 2013 and 2012 was $16.39, $13.42 and $12.25, respectively. The total intrinsic value of stock options exercised during 2014, 2013 and 2012 was $24 million, $47 million, and $36 million, respectively. The unrecognized compensation expense related to stock options as of December 31, 2014 was $5 million, which is expected to be amortized over a weighted-average period of 1.5 years. The following table sets forth the cash received from the exercise of stock options under all stock-based incentive arrangements, and the actual income tax benefit realized related to tax deductions from the exercise of the stock options.

Table 15.2: Stock Options Cash Flow Impact



	Year ended December 31,
(Dollars in millions)	2014		2013		2012
Cash received for options exercised	$	131	$	105	$	66
Tax benefit realized for options exercised	9		18		14

Compensation expense for stock options is based on the grant date fair value, which is estimated using the Black-Scholes option-pricing model. The option pricing model requires the use of numerous assumptions, many of which are subjective.

The following table presents the weighted-average assumptions used to value stock options granted during 2014, 2013 and 2012.

Table 15.3: Fair Value of Stock Options Granted



	Year Ended December 31,
Assumptions	2014		2013		2012
Dividend yield⁽¹⁾	1.74	%	2.29	%	1.70	%
Volatility⁽²⁾	26.00		32.00		35.00
Risk-free interest rate⁽³⁾	1.92		1.07		0.74
Expected option lives⁽⁴⁾	6.1 years		5.6 years		5.0 years

__________


⁽¹⁾	Represents the expected dividend rate over the life of the option.


⁽²⁾	Based on the implied volatility of exchange-traded options.


⁽³⁾	Based on the U.S. Treasury yield curve.


⁽⁴⁾	Represents the period of time that options granted are expected to remain outstanding based on historical activities.

Restricted Stock Awards and Units

RSAs and RSUs are granted to certain employees at no cost to the recipient and generally vest over three years from the date of grant, however some RSAs and RSUs cliff vest on or shortly after the first or third anniversary of the grant date. These awards and units are subject to forfeiture until certain restrictions have lapsed, including continued employment for a specified period of time. A recipient of a RSA is entitled to voting rights and is generally entitled to dividends on the common stock. A recipient of a RSU is entitled to receive a share of common stock after the applicable restrictions lapse. Additionally, a recipient of a RSU is generally entitled to receive cash payments or additional shares of common stock equivalent to any dividends paid on the underlying common stock during the period the RSU is outstanding, but is not entitled to voting rights.

Generally, the value of RSAs and RSUs will equal the fair market value of our common stock on the date of grant and the expense is recognized over the vesting period.

The following table presents a summary of 2014 activity for RSAs and RSUs.

Table 15.4: Summary of Restricted Stock Awards and Units



	Restricted Stock Awards				Restricted Stock Units
(Shares/units in thousands)	Shares		Weighted-Average Grant Date Fair Value per Share		Units		Weighted-Average Grant Date Fair Value per Unit
Unvested as of January 1, 2014	1,668		$	53.86	520		$	50.52
Granted	0		0.00		1,128		72.12
Vested	(797	)	50.45		(68	)	45.97
Forfeited	(77	)	54.06		(94	)	70.52
Unvested as of December 31, 2014	794		$	57.28	1,486		$	65.86

There were no new RSA grants in 2014. The weighted-average grant date fair value of RSAs in 2013 and 2012 was $58.93 and $46.64, respectively. The total fair value of RSAs that vested during 2014, 2013, and 2012 was $57 million, $56 million and $102 million, respectively. The unrecognized compensation expense related to unvested RSAs as of December 31, 2014 was $25 million, which is expected to be amortized over a weighted-average period of 1.6 years.

The weighted-average grant date fair value of RSUs in 2014, 2013 and 2012 was $72.12, $58.10 and $52.17, respectively. The total fair value of RSUs that vested during 2014, 2013, and 2012 was $5 million, $6 million and $5 million, respectively. The unrecognized compensation expense related to unvested RSUs as of December 31, 2014 was $44 million, which is expected to be amortized over a weighted-average period of 2.1 years.

Performance Share Awards and Units

PSAs and PSUs are granted to certain employees at no cost to the recipient, and generally vest over three years from the date of grant, however some PSUs cliff vest on or shortly after the third anniversary of the grant date. Generally, the value of PSAs and PSUs will equal the fair market value of our common stock on the date of grant and the expense is recognized over the vesting period. A recipient of a PSA is entitled to voting rights and is generally entitled to dividends on the common stock. A recipient of a PSU is entitled to receive a share of common stock after the applicable restrictions lapse. Additionally, a recipient of a PSU is generally entitled to receive cash payments or additional shares of common stock equivalent to any dividends paid on the underlying common stock during the period the PSU is outstanding, but is not entitled to voting rights.

The number of PSAs that vest each year can be reduced by 50% or 100% depending on whether specific performance goals are met during the vesting period.

The number of PSUs that will ultimately vest is contingent upon meeting specific performance goals over a three-year period. Certain PSUs granted in 2014 and all PSUs granted in 2013 include an opportunity to receive from 0% to 150% of the target number of common shares, while the PSUs granted in 2012 include an opportunity to receive from 0% to 200% of the target number of common shares.

The following table presents a summary of 2014 activity for PSAs and PSUs.

Table 15.5: Summary of Performance Share Awards and Units



	Performance Share Awards				Performance Share Units
(Shares/units in thousands)	Shares		Weighted-Average Grant Date Fair Value per Share		Units		Weighted-Average Grant Date Fair Value per Unit
Unvested as of January 1, 2014	1,139		$	51.87	864		$	50.21
Granted⁽¹⁾	22		70.96		1,096		68.66
Vested⁽¹⁾	(462	)	50.82		(289	)	48.33
Forfeited	(111	)	52.28		(147	)	66.70
Unvested as of December 31, 2014	588		$	53.33	1,524		$	62.25

__________


⁽¹⁾	Includes adjustments for achievement of specific performance goals for performance share units granted in prior periods.

The weighted-average grant date fair value of PSAs granted during 2014, 2013 and 2012 was $70.96, $56.32 and $45.91, respectively. The total fair value of PSAs that vested during 2014 and 2013 was $33 million and $16 million, respectively. The unrecognized compensation expense related to unvested PSAs as of December 31, 2014 was $4 million, which is expected to be amortized over a weighted-average period of 0.5 years.

The weighted-average grant date fair value of PSUs granted during 2014, 2013 and 2012 was $68.66, $52.05 and $39.07, respectively. The total fair value of performance share units that vested on the vesting date was $20 million, $10 million and $21 million in 2014, 2013 and 2012, respectively. The unrecognized compensation expense related to unvested performance share units as of December 31, 2014 was $26 million, which is expected to be amortized over a weighted-average period of 1.1 years.

Cash-Settled Units

Cash-settled units are recorded as liabilities and marked-to-market on a quarterly basis. Cash-settled units are settled with a cash payment for each unit vested that is equal to the average fair market value of our common stock for the 15 or 20 trading days preceding the vesting date. Cash-settled units generally vest over three years beginning on the first anniversary of the date of grant, however some cash-settled units cliff vest shortly before the one year anniversary of the grant date or on or shortly after the third anniversary of the grant date. Cash-settled units vesting during 2014, 2013 and 2012 resulted in cash payments to associates of $72 million, $74 million, and $88 million, respectively. We expect to recognize the unrecognized compensation cost for unvested cash-settled units of $14 million, as of December 31, 2014, based on the closing price of our common stock as of that date, over a weighted-average period of 0.8 years.

Associate Stock Purchase Plan

We maintain an Associate Stock Purchase Plan (the “Purchase Plan”) which is a compensatory plan under the accounting guidance for stock-based compensation. We recognized $13 million, $11 million and $8 million in compensation expense for 2014, 2013 and 2012, respectively, under the Purchase Plan.

Under the Purchase Plan, eligible associates are permitted to contribute between 1% and 15% of their base salary through payroll deductions. The amounts contributed are applied to the purchase of our unissued common or treasury stock at 85% of the current market price. Shares may also be acquired on the open market. Dividends for active participants are automatically reinvested in additional shares of common stock. Of the 18 million total authorized shares as of December 31, 2014, 8 million shares were available for issuance.

Dividend Reinvestment and Stock Purchase Plan

In 2002, we implemented our Dividend Reinvestment and Stock Purchase Plan (the “2002 DRP”), which allows participating stockholders to purchase additional shares of our common stock through automatic reinvestment of dividends or optional cash investments. Of the 8 million total authorized shares as of December 31, 2014, 7 million shares were available for issuance under the 2002 DRP.

Employee Benefit Plans

12 Months Ended

Dec. 31, 2014

Compensation and Retirement Disclosure [Abstract]

Employee Benefit Plans

NOTE 16—EMPLOYEE BENEFIT PLANS

Defined Contribution Plan

We sponsor a contributory Associate Savings Plan (the “Plan”) in which all full-time and part-time associates over the age of 18 are eligible to participate. We make non-elective contributions to each eligible associate’s account and match a portion of associate contributions. We also sponsor a voluntary non-qualified deferred compensation plan in which select groups of employees are eligible to participate. We make contributions to this plan based on participants’ deferral of salary, bonuses and other eligible pay. In addition, we match participants’ excess compensation (compensation over the Internal Revenue Service compensation limit) less deferrals. We contributed a total of $214 million, $206 million and $167 million to these plans during the years ended December 31, 2014, 2013 and 2012, respectively.

Defined Benefit Pension and Other Postretirement Benefit Plans

We sponsor defined benefit pension plans and other postretirement benefit plans. Pension plans include a legacy frozen cash balance plan and plans assumed in the North Fork acquisition, including two qualified defined benefit pension plans and several non-qualified defined benefit pension plans. Our legacy pension plan and the two qualified pension plans from the North Fork acquisition were merged into a single plan effective December 31, 2007. Other postretirement benefit plans, including a legacy plan and plans assumed in the Hibernia and North Fork acquisitions, all of which provide medical and life insurance benefits, were merged into a single plan effective January 1, 2008.

Our pension plans and the other postretirement benefit plans are valued using December 31, 2014 and 2013 measurement dates. Our policy is to amortize prior service amounts on a straight-line basis over the average remaining years of service to full eligibility for benefits of active plan participants.

The following table sets forth, on an aggregated basis, changes in the benefit obligation and plan assets, the funded status and how the funded status is recognized on our consolidated balance sheets.

Table 16.1: Changes in Benefit Obligation and Plan Assets



	Defined Pension Benefits						Other Postretirement Benefits
(Dollars in millions)	2014			2013			2014			2013
Change in benefit obligation:
Benefit obligation as of January 1,	$	185		$	207		$	53		$	67
Service cost	1			1			0			0
Interest cost	8			7			2			2
Benefits paid	(17		)	(17		)	(3		)	(4		)
Net actuarial loss (gain)	27			(13		)	3			(12		)
Benefit obligation as of December 31,	$	204		$	185		$	55		$	53
Change in plan assets:
Fair value of plan assets as of January 1,	$	230		$	224		$	7		$	7
Actual return on plan assets	25			22			0			1
Employer contributions	1			1			3			3
Benefits paid	(17		)	(17		)	(3		)	(4		)
Fair value of plan assets as of December 31,	$	239		$	230		$	7		$	7
Over (under) funded status as of December 31,	$	35		$	45		$	(48	)	$	(46	)



	Defined Pension Benefits						Other Postretirement Benefits
(Dollars in millions)	2014			2013			2014			2013
Balance sheet presentation as of December 31,
Other assets	$	48		$	56		$	0		$	0
Other liabilities	(13		)	(11		)	(48		)	(46		)
Net amount recognized as of December 31,	$	35		$	45		$	(48	)	$	(46	)
Accumulated benefit obligation as of December 31,	$	204		$	185		$	0		$	0

The following table presents the components of net periodic benefit costs and other amounts recognized in other comprehensive income.

Table 16.2: Components of Net Periodic Benefit Cost



	Year Ended December 31,
	2014			2013			2014			2013
(Dollars in millions)	Defined Pension Benefits						Other Postretirement Benefits
Components of net periodic benefit cost:
Service cost	$	1		$	1		$	0		$	0
Interest cost	8			7			2			2
Expected return on plan assets	(14		)	(14		)	0			0
Amortization of transition obligation, prior service credit, and net actuarial loss (gain)	1			2			(3		)	(3		)
Net periodic benefit gain	$	(4	)	$	(4	)	$	(1	)	$	(1	)



Changes recognized in other comprehensive income, pretax:
Net actuarial gain (loss)	$	(16	)	$	22	$	(3	)	$	13
Reclassification adjustments for amounts recognized in net periodic benefit cost	1			2		(3		)	(3		)
Total gain (loss) recognized in other comprehensive income	$	(15	)	$	24	$	(6	)	$	10

Pre-tax amounts recognized in AOCI that have not yet been recognized as a component of net periodic benefit cost consist of the following:

Table 16.3: Amounts Recognized in AOCI



	December 31,
	2014			2013			2014			2013
(Dollars in millions)	Defined Pension Benefits						Other Postretirement Benefits
Prior service cost	$	0		$	0		$	(1	)	$	(1	)
Net actuarial gain (loss)	(67		)	(52		)	8			14
Accumulated other comprehensive (loss) income	$	(67	)	$	(52	)	$	7		$	13

Pre-tax amounts recorded in AOCI as of December 31, 2014 that are expected to be recognized as a component of our net periodic benefit cost in 2015 consist of the following:

Table 16.4: Estimated Amortization of Unamortized Actuarial Gains and Losses - 2015



	2015 Estimate
(Dollars in millions)	Defined Pension Benefits			Other Postretirement Benefits
Prior service cost	$	0		$	0
Net actuarial gain (loss)	(1		)	1
Net gain (loss)	$	(1	)	$	1

The following table presents weighted-average assumptions used in the accounting for the plans:

Table 16.5: Assumptions Used in the Accounting for the Plans



	December 31,
	2014		2013		2014		2013
	Defined Pension Benefits				Other Postretirement Benefits
Assumptions for benefit obligations at measurement date:
Discount rate	3.9	%	4.6	%	3.9	%	4.6	%
Assumptions for periodic benefit cost for the year ended:
Discount rate	4.6		3.7		4.6		3.7
Expected long-term rate of return on plan assets	6.5		6.5		6.5		6.5
Assumptions for year-end valuations:
Health care cost trend rate assumed for next year:
Pre-age 65	N/A		N/A		7.3		7.5
Post-age 65	N/A		N/A		7.4		7.7
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)	N/A		N/A		4.5		4.5
Year the rate reaches the ultimate trend rate	N/A		N/A		2028		2028

To develop the expected long-term rate of return on plan assets assumption, consideration was given to the current level of expected returns on risk-free investments (primarily government bonds), the historical level of the risk premium associated with the other asset classes in which the portfolio is invested and the expectations for future returns of each asset class. The expected return for each asset class was then weighted based on the target asset allocation to develop the expected long-term rate of return on the plan assets assumption for the portfolio.

Assumed health care trend rates have a significant effect on the amounts reported for the other postretirement benefit plans. A one-percentage point change in assumed health care cost trend rates would have the following effects:

Table 16.6: Sensitivity Analysis



	Year Ended December 31,
(Dollars in millions)	2014					2013
	1% Increase		1% Decrease			1% Increase		1% Decrease
Effect on year-end postretirement benefit obligation	$	7	$	(6	)	$	6	$	(5	)
Effect on total service and interest cost components	0		0			0		0

Plan Assets

The qualified defined benefit pension plan asset allocations as of the annual measurement dates are as follows:

Table 16.7: Plan Assets



	December 31,
	2014		2013
Common collective trusts⁽¹⁾	59	%	63	%
Corporate bonds (S&P rating of A or higher)	6		6
Corporate bonds (S&P rating of lower than A)	12		10
Government securities	16		14
Mortgage-backed securities	6		6
Municipal bonds	1		1
Total	100	%	100	%

__________


⁽¹⁾	Common collective trusts include domestic and international equity securities.

Plan assets are invested using a total return investment approach whereby a mix of equity securities and debt securities are used to preserve asset values, diversify risk and enhance our ability to achieve our long-term investment return benchmark.

Investment strategies and asset allocations are based on careful consideration of plan liabilities, the plan’s funded status and our financial condition. Investment performance and asset allocation are measured and monitored on a quarterly basis.

Plan assets are managed in a balanced portfolio comprised of three major components: a domestic equity portion, an international equity portion and a domestic fixed income portion. The expected role of plan equity investments is to maximize the long-term real growth of fund assets, while the role of fixed income investments is to generate current income, provide for more stable periodic returns and provide some protection against a prolonged decline in the market value of fund equity investments.

The investment guidelines provide the following asset allocation targets and ranges: domestic equity target of 39% and allowable range of 34% to 44%, international equity target of 16% and allowable range of 11% to 21%, fixed income securities target of 45% and allowable range of 35% to 55%.

Fair Value Measurement

For information on fair value measurements, including descriptions of Level 1, 2 and 3 of the fair value hierarchy and the valuation methods we utilize, see “Note 1—Summary of Significant Accounting Policies” and “Note 18—Fair Value Measurement.”

Table 16.8: Plan Assets Measured at Fair Value on a Recurring Basis



	December 31, 2014
	Fair Value Measurements Using						Assets at Fair Value
(Dollars in millions)	Level 1		Level 2		Level 3		Assets at Fair Value
Common collective trusts	$	0	$	146	$	0	$	146
Corporate bonds (S&P rating of A or higher)	0		16		0		16
Corporate bonds (S&P rating of lower than A)	0		30		0		30
Government securities	0		38		0		38
Mortgage-backed securities	0		15		0		15
Municipal bonds	0		1		0		1
Total planned assets	$	0	$	246	$	0	$	246



	December 31, 2013
	Fair Value Measurements Using						Assets at Fair Value
(Dollars in millions)	Level 1		Level 2		Level 3		Assets at Fair Value
Common collective trusts	$	0	$	150	$	0	$	150
Corporate bonds (S&P rating of A or higher)	0		15		0		15
Corporate bonds (S&P rating of lower than A)	0		24		0		24
Government securities	0		33		0		33
Mortgage-backed securities	0		14		0		14
Municipal bonds	0		1		0		1
Total planned assets	$	0	$	237	$	0	$	237

Expected Future Benefit Payments

The following benefit payments, which reflect expected future service, as appropriate, are expected to be paid:

Table 16.9: Expected Future Benefits Payments



(Dollars in millions)	Pension Benefits		Postretirement Benefits
2015	$	12	$	4
2016	12		4
2017	11		4
2018	11		3
2019	11		3
2020-2024	56		15

In 2015, $1 million in contributions are expected to be made to the pension plans and $2 million in contributions are expected to be made to other postretirement benefits plans.

Income Taxes

12 Months Ended

Dec. 31, 2014

Income Tax Disclosure [Abstract]

Income Taxes

NOTE 17—INCOME TAXES

We account for income taxes in accordance with the accounting guidance prescribed by the FASB, recognizing the current and deferred tax consequences of all transactions that have been recognized in the consolidated financial statements using the provisions of enacted tax laws. Deferred tax assets and liabilities are determined based on differences between the financial reporting and tax basis of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. Valuation allowances are recorded to reduce deferred tax assets to an amount that is more likely than not to be realized. As of January 1, 2014, we adopted the proportional amortization method of accounting for Investments in Qualified Affordable Housing Projects. See “Note 1—Summary of Significant Accounting Policies” for additional information. Prior periods have been recast to conform to this presentation.

The following table presents significant components of the provision for income taxes attributable to continuing operations:

Table 17.1: Significant Components of the Provision for Income Taxes Attributable to Continuing Operations



	Year Ended December 31,
(Dollars in millions)	2014			2013		2012
Current income tax provision:
Federal taxes	$	1,934		$	1,581	$	1,590
State taxes	197			194		154
International taxes	91			115		44
Total current provision	$	2,222		$	1,890	$	1,788
Deferred income tax (benefit) provision:
Federal taxes	$	(125	)	$	284	$	(246	)
State taxes	22			46		(85		)
International taxes	27			4		18
Total deferred (benefit) provision	$	(76	)	$	334	$	(313	)
Total income tax provision	$	2,146		$	2,224	$	1,475

The international income tax provision is related to pre-tax earnings from foreign operations of approximately $466 million in 2014, $459 million in 2013, and $296 million in 2012.

Income tax benefits of $1 million in both of 2014 and 2013, and $620 million in 2012, were allocated directly to reduce goodwill from acquisitions.

The following table presents the income tax provision (benefit) reported in stockholders’ equity:

Table 17.2: Income Tax Provision (Benefit) Reported in Stockholders’ Equity



	Year Ended December 31,
(Dollars in millions)	2014		2013			2012
Income tax provision (benefit) recorded in AOCI ⁽¹⁾	$	374	$	(978	)	$	303
Income tax provision (benefit) recorded in additional paid in capital	16		(10		)	15
Foreign currency translation gains	6		5			3
Total income tax provision (benefit) recorded in stockholders’ equity	$	396	$	(983	)	$	321

__________


⁽¹⁾	Includes the impact from hedging instruments designated as net investment hedges that were entered into during 2014.

The following table presents the reconciliation of the U.S. federal statutory income tax rate to the Company’s effective income tax rate applicable to income from continuing operations for the years ended December 31, 2014, 2013 and 2012:

Table 17.3: Effective Income Tax Rate



	Year Ended December 31,
(Dollars in millions)	2014		2013		2012
Income tax at U.S. federal statutory tax rate	35.0	%	35.0	%	35.0	%
State taxes, net of federal benefit	1.8		2.1		1.9
Low-income housing, new markets tax credits, and other credits	(3.0	)	(2.5	)	(2.5	)
Other foreign tax differences, net	(0.6	)	(0.6	)	(0.7	)
Nontaxable bargain purchase gain	0.0		0.0		(4.0	)
Other, net	(0.5	)	(0.2	)	(1.2	)
Effective tax rate	32.7	%	33.8	%	28.5	%

The following table presents significant components of the Company’s deferred tax assets and liabilities at December 31, 2014 and 2013:

Table 17.4: Significant Components of Deferred Tax Assets and Liabilities



(Dollars in millions)	December 31, 2014			December 31, 2013
Deferred tax assets:
Allowance for loan and lease losses	$	1,574		$	1,583
Rewards programs	993			855
Security and loan valuations	928			1,296
Compensation and employee benefits	305			304
Representation and warranty reserve	271			444
Net operating loss and tax credit carryforwards	163			248
Goodwill and intangibles	140			0
Unearned income	100			87
Net unrealized losses on derivatives	41			167
Other foreign deferred taxes	9			7
Other assets	314			259
Subtotal	4,838			5,250
Valuation allowance	(148		)	(139		)
Total deferred tax assets	4,690			5,111
Deferred tax liabilities:
Original issue discount	875			893
Fixed assets and leases	208			173
Goodwill and intangibles	0			10
Other liabilities	275			303
Total deferred tax liabilities	1,358			1,379
Net deferred tax assets	$	3,332		$	3,732

As of the end of December 31, 2014, we had federal net operating loss carry-forwards and losses of $18 million attributable to ING Direct that expire from 2018 to 2032. Under IRS rules, the Company’s ability to utilize these losses against future income is limited to $2 million per year. We have state operating loss carryforwards with a net tax value of $157 million that expire from 2015 to 2033.

The valuation allowance increased by $9 million to adjust the tax benefit of certain state deferred tax assets and net operating loss carryforwards to the amount we have determined is more likely than not to be realized.

The accounting guidance for income taxes clarifies the accounting for uncertainty in income taxes, and prescribes a recognition threshold and measurement attribute for the financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return. The guidance also provides rules on derecognition, classification, interest and penalties, accounting in interim periods, and disclosure. We recognize accrued interest and penalties related to income taxes as a component of income tax expense. We recognized a $3 million benefit, $13 million benefit and $3 million expense for net interest and penalties for 2014, 2013 and 2012, respectively.

The following table presents the accrued balance of tax, interest and penalties related to unrecognized tax benefits:

Table 17.5: Reconciliation of the Change in Unrecognized Tax Benefits



(Dollars in millions)	Gross Unrecognized Tax Benefits			Accrued Interest and Penalties			Gross Tax, Interest and Penalties
Balance as of January 1, 2013	$	208		$	54		$	262
Additions for tax positions related to prior years	15			7			22
Reductions for tax positions related to prior years due to IRS and other settlements	(109		)	(22		)	(131		)
Balance as of December 31, 2013	$	114		$	39		$	153
Additions for tax positions related to prior years	9			2			11
Reductions for tax positions related to prior years due to IRS and other settlements	(16		)	(5		)	(21		)
Balance as of December 31, 2014	$	107		$	36		$	143
Portion of balance at December 31, 2014 that, if recognized, would impact the effective income tax rate	$	70		$	23		$	93

We are subject to examination by the IRS and other tax authorities in certain countries and states in which we have significant business operations. The tax years subject to examination vary by jurisdiction. During 2014, the IRS paid to the Company tax refunds in the aggregate amount of $155 million with respect to the taxable years 2000 to 2008, for which examinations were completed in 2013. The IRS also completed the examination of the Company’s federal income tax returns for the taxable years 2009, 2010, and 2011 during 2014 and paid tax refunds to the Company in the aggregate amount of $123 million. Because receivables had been recorded in prior years for these refunds, they did not have a significant effect on the income tax provisions in 2012, 2013 and 2014.

The IRS initiated the examinations of the Company’s federal income tax returns for the tax years 2012 and 2013 during 2014, which are expected to be completed in 2015. During 2014, the Company entered into the IRS Compliance Assurance Process (“CAP”) for the Company’s 2014 federal income tax return. Under the CAP examination process, the IRS exam team contemporaneously reviewed the Company’s intended tax return reporting of certain 2014 transactions disclosed to the IRS on a quarterly basis during 2014. The CAP examination process is expected to be completed in 2015 prior to the filing of the Company’s 2014 federal income tax return.

It is reasonably possible that further adjustments to the Company’s unrecognized tax benefits may be made within twelve months of the reporting date as a result of the above-referenced pending matters. At this time, an estimate of the potential change to the amount of unrecognized tax benefits cannot be made.

As of December 31, 2014, U.S. income taxes and foreign withholding taxes have not been provided on approximately $1.4 billion of unremitted earnings of subsidiaries operating outside the U.S., in accordance with the guidance for accounting for income taxes in special areas. These earnings are considered by management to be invested indefinitely. Upon repatriation of these earnings, we could be subject to both U.S. income taxes (subject to possible adjustment for foreign tax credits) and withholding taxes payable to various foreign countries. Determination of the amount of unrecognized deferred U.S. income tax liability and foreign withholding tax on these unremitted earnings is not practicable at this time because such liability is dependent upon circumstances existing if and when remittance occurs.

As of December 31, 2014, U.S. income taxes of approximately $107 million have not been provided for approximately $287 million of previously acquired thrift bad debt reserves created for tax purposes as of December 31, 1987. These amounts, acquired as a result of the merger with North Fork, and the acquisition of CCB, are subject to recapture in the unlikely event that CONA, as successor to North Fork and CCB, makes distributions in excess of earnings and profits, redeems its stock, or liquidates.

Fair Value Measurement

12 Months Ended

Dec. 31, 2014

Fair Value Disclosures [Abstract]

Fair Value Measurement

NOTE 18—FAIR VALUE MEASUREMENT

Fair value is defined as the price that would be received for an asset or paid to transfer a liability in an orderly transaction between market participants on the measurement date (also referred to as an exit price). The fair value accounting guidance provides a three-level fair value hierarchy for classifying financial instruments. This hierarchy is based on the markets in which the assets or liabilities trade and whether the inputs to the valuation techniques used to measure fair value are observable or unobservable. The fair value measurement of a financial asset or liability is assigned a level based on the lowest level of any input that is significant to the fair value measurement in its entirety. The three levels of the fair value hierarchy are described below:



Level 1:		Valuation is based on quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2:		Valuation is based on observable market-based inputs, other than quoted prices in active markets for identical assets or liabilities, quoted prices in markets that are not active, or models using inputs that are observable or can be corroborated by observable market data of substantially the full term of the assets or liabilities.
Level 3:		Valuation is generated from techniques that use significant assumptions not observable in the market. Valuation techniques include pricing models, discounted cash flow methodologies or similar techniques.

The accounting guidance for fair value measurements requires that we maximize the use of observable inputs and minimize the use of unobservable inputs in determining fair value. The accounting guidance provides for the irrevocable option to elect, on a contract-by-contract basis, to measure certain financial assets and liabilities at fair value at inception of the contract and record any subsequent changes in fair value in earnings. We have not made any material fair value option elections as of or for the periods disclosed herein.

Fair Value Governance and Control

We have a governance framework and a number of key controls that are intended to ensure that our fair value measurements are appropriate and reliable. Our governance framework provides for independent oversight and segregation of duties. Our control processes include review and approval of new transaction types, price verification and review of valuation judgments, methods, models, process controls and results. Groups independent from our trading and investing functions, including our Corporate Valuations Group (“CVG”), Fair Value Committee (“FVC”) and Model Validation Group (“MVG”), participate in the review and validation process. The fair valuation governance process is set up in a manner that allows the Chairperson of the FVC to escalate valuation disputes that cannot be resolved by the FVC to a more senior committee called the Valuations Advisory Committee (“VAC”) for resolution. The VAC is chaired by the Chief Financial Officer and includes other members of senior management. The VAC is only required to convene to review escalated valuation disputes; however, it met once during 2014 for a general update on the valuation process.

The CVG performs periodic verification of fair value measurements to determine if assigned fair values are reasonable. For example, in cases where we rely on third-party pricing services to obtain fair value measures, we analyze pricing variances among different pricing sources and validate the final price used by comparing the information to additional sources, including dealer pricing indications in transaction results and other internal sources, where necessary. Additional validation procedures performed by the CVG include reviewing (either directly or indirectly through the reasonableness of assigned fair values) valuation inputs and assumptions and monitoring acceptable variances between recommended prices and validation prices. The CVG and the Trade Analytics and Valuation (“TAV”) team perform due diligence reviews of the third-party pricing services by comparing their prices to those from other sources and reviewing other control documentation. Additionally, when necessary, the CVG and TAV challenge prices from third-party vendors to ensure reasonableness of prices through a pricing challenge process. This may include a request for transparency of the assumptions used by the third party.

The FVC, which includes representation from our Risk Management and Finance divisions, is a forum for discussing fair market valuations, inputs, assumptions, methodologies, variance thresholds, valuation control environments and material risks or concerns related to fair market valuations. Additionally, the FVC is empowered to resolve valuation disputes between the primary valuation providers and the CVG, and provides guidance and oversight to ensure an appropriate valuation control environment. The FVC regularly reviews and approves our valuation methodologies to ensure that our methodologies and practices are consistent with industry standards and adhere to regulatory and accounting guidance. The Chief Financial Officer determines when material issues or concerns regarding valuations shall be raised to the Audit Committee or another delegated committee of the Board of Directors.

We have a model policy, established by an independent Model Risk Office, which governs the validation of models and related supporting documentation to ensure the appropriate use of models for pricing. The MVG is part of the Model Risk Office and validates all models and provides ongoing monitoring of their performance, including the validation and monitoring of the performance of all valuation models.

Assets and Liabilities Measured at Fair Value on a Recurring Basis

The following table displays our assets and liabilities measured on our consolidated balance sheets at fair value on a recurring basis as of December 31, 2014 and 2013:

Table 18.1: Assets and Liabilities Measured at Fair Value on a Recurring Basis



	December 31, 2014
	Fair Value Measurements Using
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets:
Securities available for sale:
U.S. Treasury and agency debt obligations	$	4,117	$	1	$	0	$	4,118
Corporate debt securities guaranteed by U.S. government agencies	0		467		333		800
RMBS	0		24,820		561		25,381
CMBS	0		5,291		228		5,519
Other ABS	0		2,597		65		2,662
Other securities	111		899		18		1,028
Total securities available for sale	4,228		34,075		1,205		39,508
Other assets:
Consumer MSRs	0		0		53		53
Derivative assets⁽¹⁾	4		1,026		66		1,096
Retained interests in securitizations	0		0		221		221
Total assets	$	4,232	$	35,101	$	1,545	$	40,878
Liabilities:
Other liabilities:
Derivative liabilities⁽¹⁾	$	3	$	230	$	43	$	276
Total liabilities	$	3	$	230	$	43	$	276



	December 31, 2013
	Fair Value Measurements Using
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets:
Securities available for sale:
U.S. Treasury and agency debt obligations	$	833	$	1	$	0	$	834
Corporate debt securities guaranteed by U.S. government agencies	0		307		927		1,234
RMBS	0		23,775		1,304		25,079
CMBS	0		5,267		739		6,006
Other ABS	0		6,793		343		7,136
Other securities	127		1,367		17		1,511
Total securities available for sale	960		37,510		3,330		41,800
Other assets:
Consumer MSRs	0		4		69		73
Derivative assets⁽¹⁾	3		906		50		959
Retained interests in securitizations	0		0		199		199
Total assets	$	963	$	38,420	$	3,648	$	43,031
Liabilities:
Other liabilities:
Derivative liabilities⁽¹⁾	$	4	$	668	$	38	$	710
Total liabilities	$	4	$	668	$	38	$	710

__________


⁽¹⁾	Does not reflect $4 million and $1 million recognized as a net valuation allowance on derivative assets and liabilities for non-performance risk as of December 31, 2014 and 2013, respectively. Non-performance risk is reflected in other assets/liabilities on the consolidated balance sheets and offset through other income in the consolidated statements of income.

The determination of the classification of financial instruments in the fair value hierarchy is performed at the end of each reporting period. We consider all available information, including observable market data, indications of market liquidity and orderliness, and our understanding of the valuation techniques and significant inputs. Based upon the specific facts and circumstances of each instrument or instrument category, judgments are made regarding the significance of the unobservable inputs to the instruments’ fair value measurement in its entirety. If unobservable inputs are considered significant, the instrument is classified as Level 3. The process for determining fair value using unobservable inputs is generally more subjective and involves a high degree of management judgment and assumptions. During 2014, we had minimal movements between Levels 1 and 2.

Level 3 Recurring Fair Value Rollforward

The table below presents a reconciliation for all assets and liabilities measured and recognized at fair value on a recurring basis using significant unobservable inputs (Level 3) during the years ended December 31, 2014 and 2013. When assets and liabilities are transferred between levels, we recognize the transfer as of the end of the period.

Table 18.2: Level 3 Recurring Fair Value Rollforward



	Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Year Ended December 31, 2014
			Total Gains (Losses) (Realized/Unrealized)																						Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of December 31, 2014⁽³⁾
			Total Gains (Losses) (Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2014		Included in Net Income⁽¹⁾			Included in OCI		Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, December 31, 2014
Assets:
Securities available for sale:
Corporate debt securities guaranteed by U.S. government agencies	$	927	$	(5	)	$	20	$	0	$	(248	)	$	0	$	(63	)	$	64	$	(362	)	$	333	$	0
RMBS	1,304		65			39		1,022		0			0		(171		)	259		(1,957		)	561		64
CMBS	739		0			3		192		0			0		(75		)	66		(697		)	228		0
Other ABS	343		5			12		0		0			0		(3		)	75		(367		)	65		5
Other securities	17		(1		)	0		0		0			0		(8		)	10		0			18		0
Total securities available for sale	3,330		64			74		1,214		(248		)	0		(320		)	474		(3,383		)	1,205		69
Other assets:
Consumer MSRs	69		(27		)	0		0		0			15		(4		)	0		0			53		(27		)
Derivative assets	50		20			0		0		0			20		(21		)	0		(3		)	66		19
Retained interest in securitizations	199		22			0		0		0			0		0			0		0			221		22
Liabilities:
Other liabilities:
Derivative liabilities	$	38	$	20		$	0	$	0	$	0		$	15	$	(29	)	$	0	$	(1	)	$	43	$	20



	Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Year Ended December 31, 2013
			Total Gains (Losses) (Realized/Unrealized)																							Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of December 31, 2013⁽³⁾
			Total Gains (Losses) (Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2013		Included in Net Income⁽¹⁾			Included in OCI			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, December 31, 2013
Assets:
Securities available for sale:
Corporate debt securities guaranteed by U.S. government agencies	$	650	$	0		$	(39	)	$	272	$	0		$	0	$	(67	)	$	156	$	(45	)	$	927	$	0
RMBS	1,335		(16		)	203			287		0			0		(239		)	794		(1,060		)	1,304		(20		)
CMBS	587		0			(57		)	1,085		(10		)	0		11			284		(1,161		)	739		0
Other ABS	102		(1		)	14			279		(56		)	0		(2		)	103		(96		)	343		(1		)
Other securities	15		0			0			32		(23		)	0		(7		)	1		(1		)	17		0
Total securities available for sale	2,689		(17		)	121			1,955		(89		)	0		(304		)	1,338		(2,363		)	3,330		(21		)
Other assets:
Consumer MSRs	55		34			0			0		0			13		(7		)	0		(26		)	69		18
Derivative assets	90		(22		)	0			0		0			10		(19		)	0		(9		)	50		(22		)
Retained interest in securitization	204		(5		)	0			0		0			0		0			0		0			199		(5		)
Liabilities:
Other liabilities:
Derivative liabilities	$	38	$	14		$	0		$	0	$	0		$	14	$	(28	)	$	1	$	(1	)	$	38	$	14

__________


⁽¹⁾	Gains (losses) related to Level 3 Consumer MSRs, derivative assets and derivative liabilities, and retained interests in securitizations are reported in other non-interest income, which is a component of non-interest income, in our consolidated statements of income.


⁽²⁾	During the years ended December 31, 2014 and 2013, the transfers into Level 3 were primarily driven by less consistency among vendor pricing on individual securities, while the transfers out of Level 3 for 2014 and 2013 were primarily driven by greater consistency among multiple pricing sources.

⁽³⁾

The amount presented for unrealized gains (losses) for assets still held as of the reporting date primarily represents impairments of securities available for sale, accretion on certain fixed maturity securities, changes in fair value of derivative instruments and mortgage servicing rights transactions. Impairment is reported in total other-than-temporary impairment, which is a component of non-interest income, in our consolidated statements of income.

Significant Level 3 Fair Value Asset and Liability Input Sensitivity

Changes in unobservable inputs may have a significant impact on fair value. Certain of these unobservable inputs will, in isolation, have a directionally consistent impact on the fair value of the instrument for a given change in that input. Alternatively, the fair value of the instrument may move in an opposite direction for a given change in another input. In general, an increase in the discount rate, default rates, loss severity and credit spreads, in isolation, would result in a decrease in the fair value measurement. In addition, an increase in default rates would generally be accompanied by a decrease in recovery rates, slower prepayment rates and an increase in liquidity spreads.

Techniques and Inputs for Level 3 Fair Value Measurements

The following table presents the significant unobservable inputs relied upon to determine the fair values of our recurring Level 3 financial instruments. We utilize multiple third-party pricing services to obtain fair value measures for our securities. Several of our third-party pricing services are only able to provide unobservable input information for a limited number of securities due to software licensing restrictions. Other third-party pricing services are able to provide unobservable input information for all securities for which they provide a valuation. As a result, the unobservable input information for the securities available for sale presented below represents a composite summary of all information we are able to obtain for a majority of our securities. The unobservable input information for all other Level 3 financial instruments is based on the assumptions used in our internal valuation models.

Table 18.3: Quantitative Information about Level 3 Fair Value Measurements

Quantitative Information about Level 3 Fair Value Measurements

(Dollars in millions)

Fair Value at December 31,
2014

Significant

Valuation

Techniques

Significant

Unobservable

Inputs

Range

Weighted

Average

Assets:

Securities available for sale:

RMBS

561

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate
Default rate
Loss severity

0-18%
0-23%
0-15%
0-85%

6%
4%
5%
55%

CMBS

228

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate

1-4%
0-100%

1%
5%

Other ABS

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate
Default rate
Loss severity

2-7%
0-3%
1-10%
30-88%

5%
2%
7%
71%

U.S. government guaranteed debt and other securities

351

Discounted cash flows (3rd party pricing)

Yield

1-4%

Other assets:

Consumer MSRs

Discounted cash flows

Total prepayment rate
Discount rate
Option Adjusted Spread rate
Servicing cost ($ per loan)

12-27%
12%
435-1,500 bps
$93.18-$208.70

18%
12%
478 bps
$100.63

Derivative assets

Discounted cash flows

Swap rates

2-3%

Retained interests in securitization⁽¹⁾

221

Discounted cash flows

Life of receivables (months) Constant prepayment rate
Discount rate
Default rate
Loss severity

25-72
2-13%
4-9%
2-8%
19-95%

N/A

Liabilities:

Other liabilities:

Derivative liabilities

Discounted cash flows

Swap rates

2-3%



	Quantitative Information about Level 3 Fair Value Measurements
(Dollars in millions)	Fair Value at December 31, 2013		Significant Valuation Techniques	Significant Unobservable Inputs	Range	Weighted Average
Assets:
Securities available for sale:
RMBS	$	1,304	Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate Default rate Loss severity	0-23% 0-21% 0-18% 0-95%	5% 5% 8% 49%
CMBS	739		Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate	1-4% 0-20%	2% 3%
Other ABS	343		Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate Default rate Loss severity	1-8% 1-6% 1-19% 44-80%	3% 2% 12% 69%
U.S. government guaranteed debt and other securities	944		Discounted cash flows (3rd party pricing)	Yield	0-3%	2%
Other assets:
Consumer MSRs	69		Discounted cash flows	Total prepayment rate Discount rate Servicing cost ($ per loan)	9-32% 10-17% $81.39-$393.52	14% 11% $89.32
Derivative assets	50		Discounted cash flows	Swap rates	3-4%	4%
Retained interests in securitization⁽¹⁾	199		Discounted cash flows	Life of receivables (months) Constant prepayment rate Discount rate Default rate Loss severity	34-101 2-7% 5-14% 2-7% 15-89%	N/A
Liabilities:
Other liabilities:
Derivative liabilities	$	38	Discounted cash flows	Swap rates	3-4%	4%

__________


⁽¹⁾	Due to the nature of the various mortgage securitization structures in which we have retained interests, it is not meaningful to present a consolidated weighted average for the significant unobservable inputs.

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

We are required to measure and recognize certain other assets at fair value on a nonrecurring basis on the consolidated balance sheets. These assets are not measured at fair value on an ongoing basis but are subject to fair value adjustments in certain circumstances (for example, from the application of LOCOM accounting or when we evaluate for impairment). The following table presents the carrying amount of the assets measured at fair value on a nonrecurring basis and still held as of December 31, 2014 and 2013, and for which a nonrecurring fair value measurement was recorded during the years then ended:

Table 18.4: Nonrecurring Fair Value Measurements Related to Assets Still Held at Period End



	December 31, 2014
	Estimated Fair Value Hierarchy						Total
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets:
Loans held for investment	$	0	$	0	$	121	$	121
Loans held for sale	0		34		0		34
Other assets⁽¹⁾	0		0		65		65
Total	$	0	$	34	$	186	$	220



	December 31, 2013
	Estimated Fair Value Hierarchy						Total
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets:
Loans held for investment	$	0	$	0	$	84	$	84
Loans held for sale	0		145		0		145
Other assets⁽¹⁾	0		0		64		64
Total	$	0	$	145	$	148	$	293

__________


⁽¹⁾	Includes foreclosed property and repossessed assets of $60 million and long-lived assets held for sale of $5 million as of December 31, 2014, compared to foreclosed property and repossessed assets of $42 million and long-lived assets held for sale of $22 million as of December 31, 2013.

In the above table, loans held for investment primarily include nonperforming loans for which specific reserves or charge-offs have been recognized. These loans are classified as Level 3 as they are valued based in part on the estimated fair value of the underlying collateral and the non-recoverable rate, which is considered to be a significant unobservable input. Collateral fair value sources include the appraisal value obtained from independent appraisers, broker pricing opinions, or other available market information. The non-recoverable rate ranged from 0% to 74%, with a weighted average of 30%, and from 0% to 42%, with a weighted average of 13%, as of December 31, 2014 and 2013, respectively. The fair value of the other assets classified as Level 3 is determined based on appraisal value or listing price which involves significant judgment; the significant unobservable inputs and related quantitative information are not meaningful to disclose as they vary significantly across properties and collateral.

The following table presents total nonrecurring fair value measurements for the period, included in earnings, attributable to the change in fair value relating to assets that are still held at December 31, 2014 and 2013:

Table 18.5: Nonrecurring Fair Value Measurements Included in Earnings Related to Assets Still Held at Period End



	Total Gains (Losses)
	Year Ended December 31,
(Dollars in millions)	2014			2013
Assets:
Loans held for investment	$	(24	)	$	(28	)
Loans held for sale	0			(1		)
Other assets⁽¹⁾	(12		)	(23		)
Total	$	(36	)	$	(52	)

__________


⁽¹⁾	Includes losses related to foreclosed property and repossessed assets and long-lived assets held for sale.

Fair Value of Financial Instruments

The following table presents the fair value of financial instruments, whether or not recognized on the consolidated balance sheets at fair value, as of December 31, 2014 and 2013:

Table 18.6: Fair Value of Financial Instruments



	December 31, 2014				Estimated Fair Value Hierarchy
(Dollars in millions)	Carrying Amount		Estimated Fair Value		Level 1		Level 2		Level 3
Financial assets:
Cash and cash equivalents	$	7,242	$	7,242	$	7,242	$	0	$	0
Restricted cash for securitization investors	234		234		234		0		0
Securities available for sale	39,508		39,508		4,228		34,075		1,205
Securities held to maturity	22,500		23,634		0		23,503		131
Net loans held for investment	203,933		207,104		0		0		207,104
Loans held for sale	626		650		0		650		0
Interest receivable	1,435		1,435		0		1,435		0
Derivative assets	1,096		1,096		4		1,026		66
Retained interests in securitizations	221		221		0		0		221
Financial liabilities:
Non-interest bearing deposits	$	25,081	$	25,081	$	25,081	$	0	$	0
Interest-bearing deposits	180,467		174,074		0		11,668		162,406
Securitized debt obligations	11,624		11,745		0		11,745		0
Senior and subordinated notes	18,684		19,083		0		19,083		0
Federal funds purchased and securities loaned or sold under agreements to repurchase	880		880		880		0		0
Other borrowings	17,269		17,275		0		17,275		0
Interest payable	317		317		0		317		0
Derivative liabilities	276		276		3		230		43



	December 31, 2013				Estimated Fair Value Hierarchy
(Dollars in millions)	Carrying Amount		Estimated Fair Value		Level 1		Level 2		Level 3
Financial assets:
Cash and cash equivalents	$	6,291	$	6,291	$	6,291	$	0	$	0
Restricted cash for securitization investors	874		874		874		0		0
Securities available for sale	41,800		41,800		960		37,510		3,330
Securities held to maturity	19,132		19,185		0		18,895		290
Net loans held for investment	192,884		198,138		0		0		198,138
Loans held for sale	218		219		0		219		0
Interest receivable	1,418		1,418		0		1,418		0
Derivatives assets	959		959		3		906		50
Retained interests in securitizations	199		199		0		0		199
Financial liabilities:
Non-interest bearing deposits	$	22,643	$	22,643	$	22,643	$	0	$	0
Interest-bearing deposits	181,880		175,516		0		14,346		161,170
Securitized debt obligations	10,289		11,081		0		10,835		246
Senior and subordinated notes	13,134		13,715		0		13,715		0
Federal funds purchased and securities loaned or sold under agreements to repurchase	915		915		915		0		0
Other borrowings	16,316		16,324		0		16,324		0
Interest payable	307		307		0		307		0
Derivatives liabilities	710		710		4		668		38

The following describes the valuation techniques used in estimating the fair value of our financial instruments as of December 31, 2014 and 2013. We applied the fair value provisions to the financial instruments not recognized on the consolidated balance sheets at fair value, which include securities held to maturity, loans held for investment, loans held for sale, interest receivable, interest-bearing deposits, securitized debt obligations, other borrowings and senior and subordinated notes. The provisions requiring us to maximize the use of observable inputs and to measure fair value using a notion of exit price were factored into our selection of inputs for our established valuation techniques.

Financial Assets and Liabilities

Cash and Cash Equivalents

The carrying amounts of cash and due from banks, federal funds sold and securities purchased under agreements to resell and interest-bearing deposits with banks approximate fair value.

Restricted Cash for Securitization Investors

The carrying amount of restricted cash for securitization investors approximates the fair value due to its relatively short-term nature.

Investment Securities

Quoted prices in active markets are used to measure the fair value of U.S. Treasury debt obligations. For other investment categories, we utilize multiple third-party pricing services to obtain fair value measurements for the large majority of our securities. A pricing service may be considered as the primary pricing provider for certain types of securities, and the designation of the primary pricing provider may vary depending on the type of securities. The determination of the primary pricing provider is based on our experience and validation benchmark of the pricing service’s performance in terms of providing fair value measurements for the various types of securities.

Certain securities are classified as Level 2 and 3, the majority of which are collateralized mortgage obligations and mortgage-backed securities. Level 2 and 3 classifications indicate that significant valuation assumptions are not consistently observable in the market. When significant assumptions are not consistently observable, fair values are derived using the best available data. Such data may include quotes provided by a dealer, the use of external pricing services, independent pricing models, or other model-based valuation techniques such as calculation of the present values of future cash flows incorporating assumptions such as benchmark yields, spreads, prepayment speeds, credit ratings and losses. The techniques used by the pricing services utilize observable market data to the extent available. Pricing models may be used, which can vary by asset class and may incorporate available trade, bid and other market information. Across asset classes, information such as trader/dealer input, credit spreads, forward curves and prepayment speeds are used to help determine appropriate valuations. Because many fixed income securities do not trade on a daily basis, the evaluated pricing applications may apply available information through processes such as benchmarking curves, like securities, sector groupings and matrix pricing to prepare valuations. In addition, model processes are used by the pricing services to develop prepayment and interest rate scenarios.

We validate the pricing obtained from the primary pricing providers through comparison of pricing to additional sources, including other pricing services, dealer pricing indications in transaction results and other internal sources. Pricing variances among different pricing sources are analyzed and validated. Additionally, on an on-going basis, we may select a sample of securities and test the third-party valuation by obtaining more detailed information about the pricing methodology, sources of information and assumptions used to value the securities.

The significant unobservable inputs used in the fair value measurement of our residential, asset-backed and commercial securities include yield, prepayment rate, default rate and loss severity in the event of default. Significant increases or decreases in any of those inputs in isolation or combination would result in a significant change in fair value measurement. Generally, an increase in the yield assumption will result in a decrease in fair value measurement; however, an increase or decrease in prepayment rate, default rate or loss severity may have a different impact on the fair value given various characteristics of the security including the capital structure of the deal, credit enhancement for the security or other factors.

Net Loans Held For Investment

Loans held for investment that are individually impaired are carried at the lower of cost or fair value of the underlying collateral, less the estimated cost to sell. The fair values of credit card loans, installment loans, auto loans, home loans and commercial loans are estimated using a discounted cash flow method, which is a form of the income approach. Discount rates are determined considering rates at which similar portfolios of loans would be made under current conditions and considering liquidity spreads applicable to each loan portfolio based on the secondary market. The fair value of credit card loans excludes any value related to customer account relationships. For those loans held for investment that are recorded at fair value on our consolidated balance sheets on a nonrecurring basis, the fair value is determined using appraisal values that are obtained from independent appraisers, broker pricing opinions or other available market information, adjusted for the estimated costs to transact the sale.

Due to the use of significant unobservable inputs, loans held for investment are classified as Level 3 under the fair value hierarchy. Fair value adjustments for individually impaired collateralized loans held for investment are recorded in provision for credit losses in the consolidated statements of income.

Loans Held For Sale

Loans held for sale are carried at the lower of aggregate cost, net of deferred fees and deferred origination costs, or fair value. We originate loans with the intent to sell them. Commercial loans are sold to government-sponsored enterprises as part of a delegated underwriting and servicing (“DUS”) program. For DUS commercial loans, the fair value is estimated primarily using contractual prices and other observable market-based inputs. For residential mortgage loans classified as held for sale, the fair value is estimated using observable market prices for loans with similar characteristics as the primary component, with the secondary component derived from typical securitization activities and market conditions. Credit card loans held for sale are valued based on other observable market-based inputs. These assets are therefore classified as Level 2. Fair value adjustments to loans held for sale are recorded in other non-interest income in our consolidated statements of income.

Interest Receivable

The carrying amount of interest receivable approximates the fair value of this asset due to its relatively short-term nature.

Derivative Assets and Liabilities

We use both exchange-traded derivatives and OTC derivatives to manage our interest rate and foreign currency risk exposure. Quoted market prices are available and used for our exchange-traded derivatives, which we classify as Level 1. However, substantially all of our derivatives are traded in OTC markets where quoted market prices are not always readily available. Therefore, we value most OTC derivatives using valuation techniques, which include internally-developed models. We primarily rely on market observable inputs for our models, such as interest rate yield curves, credit curves, option volatility and currency rates, that vary depending on the type of derivative and nature of the underlying rate, price or index upon which the derivative’s value is based. Where model inputs can be observed in a liquid market and the model does not require significant judgment, such derivatives are typically classified as Level 2 of the fair value hierarchy. When instruments are traded in less liquid markets and significant inputs are unobservable, such as interest rate swaps whose remaining terms do not correlate with market observable interest rate yield curves, the derivatives are classified as Level 3.

The impact of counterparty non-performance risk is considered when measuring the fair value of derivative assets. These derivatives are included in other assets on the consolidated balance sheets.

We validate the pricing obtained from the internal models through comparison of pricing to additional sources, including external valuation agents and other internal sources. Pricing variances among different pricing sources are analyzed and validated.

Mortgage Servicing Rights

We record consumer MSRs at fair value on a recurring basis, while commercial MSRs are subsequently measured at amortized cost with impairment recognized as a reduction in other non-interest income. MSRs do not trade in an active market with readily observable prices. Accordingly, we determine the fair value of MSRs using a valuation model that calculates the present value of estimated future net servicing income. The model incorporates assumptions that we believe other market participants use in estimating future net servicing income, including estimates of prepayment speeds, discount rate/option-adjusted spreads, cost to service, contractual servicing fee income, ancillary income and late fees. Fair value measurements of MSRs use significant unobservable inputs and, accordingly, are classified as Level 3. In the event we enter into an agreement with a third party to sell the MSRs, the valuation is based on the agreed upon sale price which is considered to be the determined exit price for the assets and the MSRs are classified as Level 2.

Retained Interests in Securitizations

We have retained interests in various mortgage securitization deals from previous acquisitions. Our retained interest includes rights to future cash flows arising from the receivables, the most significant being certificated interest-only bonds issued by the trust. We record our interest in these deals at fair value using valuation models to calculate the present value of future income. The model incorporates various assumptions that market participants use in estimating future income including weighted-average life, constant prepayment rate, discount rate, default rate and severity.

Other Assets

Included in other assets are foreclosed property, other repossessed assets and long-lived assets held for sale. Foreclosed property and other repossessed assets are carried at the lower of the carrying amount or fair value less costs to sell. The fair value is determined based on the appraisal value or listing price of the property or collateral provided by independent appraisers, and is adjusted for the estimated costs to transact the sale. Due to the use of significant unobservable inputs, foreclosed property is classified as Level 3 under the fair value hierarchy. Fair value adjustments for foreclosed property are recorded in other non-interest expense in the consolidated statements of income. Foreclosed property and repossessed assets, which we report on our consolidated balance sheets under other assets, totaled $139 million and $183 million, respectively, as of December 31, 2014, compared to $113 million and $160 million, respectively, as of December 31, 2013.

Long-lived assets held for sale are also subject to fair value measurement on a nonrecurring basis, and carried at the lower of their carrying amount or fair value less costs to sell. The fair value is determined based on the appraisal value or listing price of the property or collateral provided by independent appraisers, and is adjusted for the estimated costs to transact the sale. Due to the use of significant unobservable inputs, long-lived assets held for sale are classified as Level 3 under the fair value hierarchy. Fair value adjustments for long-lived assets are recorded in other non-interest expense in the consolidated statements of income.

Non-Interest Bearing Deposits

The carrying amount of non-interest bearing deposits approximates fair value.

Interest-Bearing Deposits

The fair value of interest-bearing deposits is determined based on discounted expected cash flows using discount rates consistent with current market rates for similar products with similar remaining terms.

Securitized Debt Obligations

We utilized multiple third-party pricing services to obtain fair value measurements for the large majority of our securitized debt obligations. The techniques used by the pricing services utilize observable market data to the extent available; and pricing models may be used which incorporate available trade, bid and other market information as described in the above section. We used internal pricing models, discounted cash flow models or similar techniques to estimate the fair value of certain securitization trusts where third-party pricing was not available.

Senior and Subordinated Notes

We engage multiple third-party pricing services in order to estimate the fair value of senior and subordinated notes. The pricing services utilize pricing models that incorporate available trade, bid and other market information. It also incorporates spread assumptions, volatility assumptions and relevant credit information into the pricing models.

Federal Funds Purchased and Securities Loaned or Sold under Agreements to Repurchase and Other Borrowings

The carrying amount of federal funds purchased and repurchase agreements approximates fair value. The fair value of FHLB advances is determined based on discounted expected cash flows using discount rates consistent with current market rates for FHLB advances with similar remaining terms.

Interest Payable

The carrying amount of interest payable approximates the fair value of this liability due to its relatively short-term nature.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Business Segments

12 Months Ended

Dec. 31, 2014

Segment Reporting [Abstract]

Business Segments

NOTE 19—BUSINESS SEGMENTS

Our principal operations are currently organized into three major business segments, which are defined based on the products and services provided or the type of customer served: Credit Card, Consumer Banking and Commercial Banking. The operations of acquired businesses have been integrated into our existing business segments. Certain activities that are not part of a segment, such as management of our corporate investment portfolio and asset/liability management by our centralized Corporate Treasury group, are included in the Other category.


•	Credit Card: Consists of our domestic consumer and small business card lending, and the international card lending businesses in Canada and the United Kingdom.


•	Consumer Banking: Consists of our branch-based lending and deposit gathering activities for consumers and small businesses, national deposit gathering, national auto lending and consumer home loan lending and servicing activities.


•	Commercial Banking: Consists of our lending, deposit gathering and treasury management services to commercial real estate and commercial and industrial customers. Our commercial and industrial customers typically include companies with annual revenues between $10 million to $1 billion.

•

Other category: Includes the residual impact of the allocation of our centralized Corporate Treasury group activities, such as management of our corporate investment portfolio and asset/liability management, to our business segments. Accordingly, net gains and losses on our investment securities portfolio and certain trading activities are included in the Other category. Other category also includes foreign exchange-rate fluctuations on foreign currency-denominated transactions; unallocated corporate expenses that do not directly support the operations of the business segments or for which the business segments are not considered financially accountable in evaluating their performance, such as acquisition and restructuring charges; certain provisions for representation and warranty reserves related to continuing operations; certain material items that are non-recurring in nature; and offsets related to certain line-item reclassifications.

Basis of Presentation

We report the results of each of our business segments on a continuing operations basis. See “Note 2—Discontinued Operations” for a discussion of discontinued operations. The results of our individual businesses reflect the manner in which management evaluates performance and makes decisions about funding our operations and allocating resources.

Business Segment Reporting Methodology

The results of our business segments are intended to reflect each segment as if it were a stand-alone business. Our internal management and reporting process used to derive our segment results employs various allocation methodologies, including funds transfer pricing, to assign certain balance sheet assets, deposits and other liabilities and their related revenue and expenses directly or indirectly attributable to each business segment. Our funds transfer pricing process provides a funds credit for sources of funds, such as deposits generated by our Consumer Banking and Commercial Banking businesses, and a funds charge for the use of funds by each segment. Due to the integrated nature of our business segments, estimates and judgments have been made in allocating certain revenue and expense items. Transactions between segments are based on specific criteria or approximate third-party rates. We regularly assess the assumptions, methodologies and reporting classifications used for segment reporting, which may result in the implementation of refinements or changes in future periods.

The following is additional information on the principles and methodologies used in preparing our business segment results.

•

Net interest income: Interest income from loans held for investment and interest expense from deposits and other interest-bearing liabilities are reflected within each applicable business segment. Because funding and asset/liability management are managed centrally by our Corporate Treasury Group, net interest income for our business segments also includes the results of a funds transfer pricing process that is intended to allocate a cost of funds used or credit for funds provided to all business segment assets and liabilities, respectively, using a matched funding concept. Also, the taxable-equivalent benefit of tax-exempt products is allocated to each business unit with a corresponding increase in income tax expense.


•	Non-interest income: Non-interest fees and other revenue associated with loans or customers managed by each business segment and other direct revenues are accounted for within each business segment.


•	Provision for credit losses: The provision for credit losses is directly attributable to the business segment in which the loans are managed.

•

Non-interest expense: Non-interest expenses directly managed and incurred by a business segment are accounted for within each business segment. We allocate certain non-interest expenses indirectly incurred by business segments, such as corporate support functions, to each business segment based on various factors, including the actual cost of the services from the service providers, the utilization of the services, the number of employees or other relevant factors.


•	Goodwill and intangible assets: Goodwill and intangible assets that are not directly attributable to business segments are assigned to business segments based on the relative fair value of each segment. Intangible amortization is included in the results of the applicable segment.


•	Income taxes: Income taxes are assessed for each business segment based on a standard tax rate with the residual tax expense or benefit to arrive at the consolidated effective tax rate included in the Other category.


•	Loans held for investment: Loans are reported within each business segment based on product or customer type.


•	Deposits: Deposits are reported within each business segment based on product or customer type.

Segment Results and Reconciliation

We may periodically change our business segments or reclassify business segment results based on modifications to our management reporting methodologies and changes in organizational alignment. The following tables present our business segment results for the years ended December 31, 2014, 2013 and 2012, selected balance sheet data as of December 31, 2014, 2013 and 2012, and a reconciliation of our total business segment results to our reported consolidated income from continuing operations, assets and deposits. Prior period amounts have been recast to conform to the current period.

Table 19.1: Segment Results and Reconciliation



	Year Ended December 31, 2014
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking⁽¹⁾		Other⁽¹⁾			Consolidated Total⁽¹⁾
Net interest income	$	10,310	$	5,748	$	1,751	$	9		$	17,818
Non-interest income	3,311		684		450		27			4,472
Total net revenue	13,621		6,432		2,201		36			22,290
Provision (benefit) for credit losses	2,750		703		93		(5		)	3,541
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization	369		0		0		0			369
Core deposit intangible amortization	0		108		21		0			129
Total PCCR and core deposit intangible amortization	369		108		21		0			498
Other non-interest expense	6,694		3,761		1,062		165			11,682
Total non-interest expense	7,063		3,869		1,083		165			12,180
Income (loss) from continuing operations before income taxes	3,808		1,860		1,025		(124		)	6,569
Income tax provision (benefit)	1,329		665		366		(214		)	2,146
Income from continuing operations, net of tax	$	2,479	$	1,195	$	659	$	90		$	4,423
Loans held for investment	$	85,876	$	71,439	$	50,890	$	111		$	208,316
Deposits	0		168,078		31,954		5,516			205,548



	Year Ended December 31, 2013
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking⁽¹⁾			Other⁽¹⁾			Consolidated Total⁽¹⁾
Net interest income (expense)	$	10,967	$	5,905	$	1,674		$	(440	)	$	18,106
Non-interest income	3,320		749		395			(186		)	4,278
Total net revenue (loss)	14,287		6,654		2,069			(626		)	22,384
Provision (benefit) for credit losses	2,824		656		(24		)	(3		)	3,453
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization	434		0		0			0			434
Core deposit intangible amortization	0		138		27			0			165
Total PCCR and core deposit intangible amortization	434		138		27			0			599
Other non-interest expense	7,005		3,607		931			211			11,754
Total non-interest expense	7,439		3,745		958			211			12,353
Income (loss) from continuing operations before income taxes	4,024		2,253		1,135			(834		)	6,578
Income tax provision (benefit)	1,409		802		404			(391		)	2,224
Income (loss) from continuing operations, net of tax	$	2,615	$	1,451	$	731		$	(443	)	$	4,354
Loans held for investment	$	81,305	$	70,762	$	45,011		$	121		$	197,199
Deposits	0		167,652		30,567			6,304			204,523


	Year Ended December 31, 2012
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking⁽¹⁾			Other⁽¹⁾			Consolidated Total⁽¹⁾
Net interest income (expense)	$	10,182	$	5,788	$	1,551		$	(932	)	$	16,589
Non-interest income	3,078		782		340			607			4,807
Total net revenue (loss)	13,260		6,570		1,891			(325		)	21,396
Provision (benefit) for credit losses	4,061		589		(270		)	35			4,415
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization	350		0		0			0			350
Core deposit intangible amortization	0		159		34			0			193
Total PCCR and core deposit intangible amortization	350		159		34			0			543
Other non-interest expense	6,504		3,712		876			162			11,254
Total non-interest expense	6,854		3,871		910			162			11,797
Income (loss) from continuing operations before income taxes	2,345		2,110		1,251			(522		)	5,184
Income tax provision (benefit)	815		747		441			(528		)	1,475
Income from continuing operations, net of tax	$	1,530	$	1,363	$	810		$	6		$	3,709
Loans held for investment	$	91,755	$	75,127	$	38,820		$	187		$	205,889
Deposits	0		172,396		29,866			10,223			212,485

__________


⁽¹⁾	As of January 1, 2014, we adopted the proportional amortization method of accounting for Investments in Qualified Affordable Housing Projects. See “Note 1—Summary of Significant Accounting Policies” for expanded discussion. Prior periods have been recast to conform to this presentation.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

Commitments, Contingencies, Guarantees, and Others

12 Months Ended

Dec. 31, 2014

Commitments and Contingencies Disclosure [Abstract]

Commitments, Contingencies, Guarantees, and Others

NOTE 20—COMMITMENTS, CONTINGENCIES, GUARANTEES AND OTHERS

Contingent Payments Related to Acquisitions and Partnership Agreements

Certain of our acquisition and partnership agreements include contingent payment provisions in which we agree to provide future payments, up to a maximum amount, based on certain performance criteria. Our contingent payment arrangements are generally based on the difference between the expected credit performance of specified loan portfolios as of the date of the applicable agreement and the actual future performance. To the extent that actual losses associated with these portfolios are less than the expected level, we agree to share a portion of the benefit with the seller. In 2013, we settled all of our existing contingent payment arrangements for $165 million and, as of December 31, 2014 and 2013, we had no liability for contingent payments related to these arrangements.

Guarantees

We have credit exposure on agreements that we entered into to absorb a portion of the risk of loss on certain manufactured housing securitizations issued by GreenPoint Credit, LLC in 2000. Our maximum credit exposure related to these agreements totaled $14 million and $16 million as of December 31, 2014 and 2013, respectively. These agreements are recorded on our consolidated balance sheets as a component of other liabilities. The value of our obligations under these agreements was $12 million and $15 million as of December 31, 2014 and 2013, respectively.

See “Note 6—Variable Interest Entities and Securitizations” for additional information about our manufactured housing securitization transactions.

Letters of Credit and Loss Sharing Agreements

We issue letters of credit (financial standby, performance standby and commercial) to meet the financing needs of our customers. Standby letters of credit are conditional commitments issued by us to guarantee the performance of a customer to a third party in a borrowing arrangement. Commercial letters of credit are short-term commitments issued primarily to facilitate trade finance activities for customers and are generally collateralized by the goods being shipped to the client. These collateral requirements are similar to those for funded transactions and are established based on management’s credit assessment of the customer. Management conducts regular reviews of all outstanding letters of credit and customer acceptances, and the results of these reviews are considered in assessing the adequacy of our allowance for loan and lease losses.

On November 1, 2013, we acquired Beech Street Capital, a privately-held, DUS lender that originates multifamily commercial real estate loans with the intent to sell them to a government-sponsored enterprise (“GSE”). We enter into loss sharing agreements with Fannie Mae upon the sale of the DUS commercial loans. Under these agreements, we share losses on the covered loans with Fannie Mae on a pari-passu basis. At inception, we record a liability representing the fair value of our obligation which is subsequently amortized as we are released from risk of payment under the loss sharing agreement. If payment under the loss sharing agreement becomes probable and estimable, an additional liability may be recorded on the consolidated balance sheets and a non-interest expense may be recognized in the consolidated statements of income. The associated MSRs are also reviewed for impairment annually.

We had standby letters of credit and commercial letters of credit with contractual amounts of $2.1 billion and $2.0 billion as of December 31, 2014 and 2013, respectively. The carrying value of outstanding letters of credit, which we include in other liabilities on our consolidated balance sheets, was $3 million and $4 million as of December 31, 2014 and 2013, respectively. These financial guarantees had expiration dates ranging from 2014 to 2025 as of December 31, 2014. The amount of liability recognized on our balance sheets for Fannie Mae and other loss sharing agreements was $36 million and $14 million as of December 31, 2014 and 2013, respectively. No additional collateral or recourse provisions exist to reduce this exposure.

U.K. Cross Sell

In the U.K., we previously sold payment protection insurance (“PPI”) and other ancillary cross sell products. In response to an elevated level of customer complaints across the industry, heightened media coverage and pressure from consumer advocacy groups, the U.K. Financial Conduct Authority (“FCA”) investigated and raised concerns about the way some companies have handled complaints related to the sale of these insurance policies. In connection with this matter, we have established a reserve related to U.K. cross sell products, including PPI, which totaled $116 million and $169 million as of December 31, 2014 and 2013, respectively. An increased expectation of claims as a result of the rate of decline in the volume of claims being lower than previously expected and an update to our calculation used to determine PPI refunds resulted in a $61 million addition to the reserve in the year ended December 31, 2014. The addition to the reserve during 2014 was more than offset by a combination of utilization of the reserve through customer refund payments and foreign exchange movements.

Mortgage Representation and Warranty Liabilities

We acquired three subsidiaries that originated residential mortgage loans and sold these loans to various purchasers, including purchasers who created securitization trusts. These subsidiaries are Capital One Home Loans, LLC, which was acquired in February 2005; GreenPoint, which was acquired in December 2006 as part of the North Fork acquisition; and CCB, which was acquired in February 2009 and subsequently merged into CONA (collectively, the “subsidiaries”).

In connection with their sales of mortgage loans, the subsidiaries entered into agreements containing varying representations and warranties about, among other things, the ownership of the loan, the validity of the lien securing the loan, the loan’s compliance with any applicable loan criteria established by the purchaser, including underwriting guidelines and the existence of mortgage insurance, and the loan’s compliance with applicable federal, state and local laws. The representations and warranties do not address the credit performance of the mortgage loans, but mortgage loan performance often influences whether a claim for breach of representation and warranty will be asserted and has an effect on the amount of any loss in the event of a breach of a representation or warranty.

Each of these subsidiaries may be required to repurchase mortgage loans in the event of certain breaches of these representations and warranties. In the event of a repurchase, the subsidiary is typically required to pay the unpaid principal balance of the loan together with interest and certain expenses (including, in certain cases, legal costs incurred by the purchaser and/or others). The subsidiary then recovers the loan or, if the loan has been foreclosed, the underlying collateral. The subsidiary is exposed to any losses on the repurchased loans after giving effect to any recoveries on the collateral. In some instances, rather than repurchase the loans, a subsidiary may agree to make cash payments to make an investor whole on losses or to settle repurchase claims, possibly including claims for attorneys’ fees and interest. In addition, our subsidiaries may be required to indemnify certain purchasers and others against losses they incur as a result of certain breaches of representations and warranties.

These subsidiaries, in total, originated and sold to non-affiliates approximately $111 billion original principal balance of mortgage loans between 2005 and 2008, which are the years (or “vintages”) with respect to which our subsidiaries have received the vast majority of the repurchase requests and other related claims.

The following table presents the original principal balance of mortgage loan originations, by vintage for 2005 through 2008, for the three general categories of purchasers of mortgage loans and the estimated unpaid principal balance as of December 31, 2014 and 2013:

Table 20.1: Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser



	Estimated Unpaid Principal Balance				Original Principal Balance
(Dollars in billions)	December 31, 2014		December 31, 2013		Total		2008		2007		2006		2005
GSEs	$	3	$	3	$	11	$	1	$	4	$	3	$	3
Insured Securitizations	4		5		20		0		2		8		10
Uninsured Securitizations and Other	16		18		80		3		15		30		32
Total	$	23	$	26	$	111	$	4	$	21	$	41	$	45

Between 2005 and 2008, our subsidiaries sold an aggregate amount of $11 billion in original principal balance mortgage loans to the GSEs.

Of the $20 billion in original principal balance of mortgage loans sold directly by our subsidiaries to private-label purchasers who placed the loans into securitizations supported by bond insurance (“Insured Securitizations”), approximately 48% of the original principal balance was covered by bond insurance. Further, approximately $16 billion original principal balance was placed in securitizations as to which the monoline bond insurers have made repurchase requests or loan file requests to one of our subsidiaries (“Active Insured Securitizations”) and the remaining approximately $4 billion original principal balance was placed in securitizations as to which the monoline bond insurers have not made repurchase requests or loan file requests to one of our subsidiaries (“Inactive Insured Securitizations”). Insured Securitizations often allow the monoline bond insurer to act independently of the investors. Bond insurers typically have indemnity agreements directly with both the mortgage originators and the securitizers, and they often have super-majority rights within the trust documentation that allow them to direct trustees to pursue mortgage repurchase requests without coordination with other investors.

Because we do not service most of the loans our subsidiaries sold to others, we do not have complete information about the current ownership of a portion of the $80 billion in original principal balance of mortgage loans not sold directly to GSEs or placed in Insured Securitizations. We have determined based on information obtained from third-party databases that about $48 billion original principal balance of these mortgage loans is currently held by private-label publicly issued securitizations not supported by bond insurance (“Uninsured Securitizations”). An additional approximately $22 billion original principal balance of mortgage loans were initially sold to private investors as whole loans. Various known and unknown investors purchased the remaining $10 billion original principal balance of mortgage loans.

With respect to the $111 billion in original principal balance of mortgage loans originated and sold to others between 2005 and 2008, we estimate that approximately $23 billion in unpaid principal balance remains outstanding as of December 31, 2014, of which approximately $5 billion in unpaid principal balance is at least 90 days delinquent. Approximately $21 billion in losses have been realized by third parties. Because we do not service most of the loans we sold to others, we do not have complete information about the underlying credit performance levels for some of these mortgage loans. These amounts reflect our best estimates, including extrapolations of underlying credit performance where necessary. These estimates could change as we get additional data or refine our analysis.

The subsidiaries had open repurchase requests relating to approximately $2.5 billion original principal balance of mortgage loans as of December 31, 2014, compared to $2.8 billion as of December 31, 2013. Currently, repurchase demands predominantly relate to the 2006 and 2007 vintages. We have received relatively few repurchase demands from the 2008 and 2009 vintages, mostly because GreenPoint ceased originating mortgages in August 2007.

The following table presents information on pending repurchase requests by counterparty category and timing of initial repurchase request. The amounts presented are based on original loan principal balances.

Table 20.2: Open Pipeline All Vintages (all entities)⁽¹⁾



(Dollars in millions)(All amounts are Original Principal Balance)	GSEs			Insured Securitizations			Uninsured Securitizations and Other			Total
Open claims as of December 31, 2012	$	59		$	1,579		$	781		$	2,419
Gross new demands received	203			40			391			634
Loans repurchased/made whole	(49		)	(5		)	(27		)	(81		)
Demands rescinded	(124		)	0			(23		)	(147		)
Open claims as of December 31, 2013	$	89		$	1,614		$	1,122		$	2,825
Gross new demands received	22			0			742			764
Loans repurchased/made whole	(31		)	0			(5		)	(36		)
Demands rescinded	(64		)	(965		)	(12		)	(1,041		)
Open claims as of December 31, 2014	$	16		$	649		$	1,847		$	2,512

__________

⁽¹⁾

The open pipeline includes all repurchase requests ever received by our subsidiaries where either the requesting party has not formally rescinded the repurchase request and where our subsidiary has not agreed to either repurchase the loan at issue or make the requesting party whole with respect to its losses. Accordingly, repurchase requests denied by our subsidiaries and not pursued by the counterparty remain in the open pipeline, with the exception of certain aged repurchase requests submitted by parties without contractual standing to pursue such requests, which may be removed from the pipeline. Finally, the amounts reflected in this chart are the original principal balance amounts of the mortgage loans at issue and do not correspond to the losses our subsidiary would incur upon the repurchase of these loans.

The following table summarizes changes in our representation and warranty reserve for the years ended December 31, 2014 and 2013:

Table 20.3: Changes in Representation and Warranty Reserve⁽¹⁾



	Year Ended December 31,
(Dollars in millions)	2014			2013
Representation and warranty reserve, beginning of period	$	1,172		$	899
(Benefit) provision for mortgage representation and warranty losses:
Recorded in continuing operations	(26		)	(24		)
Recorded in discontinued operations	(7		)	333
Total (benefit) provision for mortgage representation and warranty losses	(33		)	309
Net realized losses	(408		)	(36		)
Representation and warranty reserve, end of period	$	731		$	1,172

__________


⁽¹⁾	Reported on our consolidated balance sheets as a component of other liabilities.

The following table summarizes the allocation of our representation and warranty reserve as December 31, 2014 and 2013:

Table 20.4: Allocation of Representation and Warranty Reserve



	Reserve Liability				Loans Sold 2005 to 2008⁽¹⁾
	December 31,
(Dollars in millions, except for loans sold)	2014		2013
Selected period-end data:
GSEs and Active Insured Securitizations	$	499	$	965	$	27
Inactive Insured Securitizations and Others	232		207		84
Total⁽²⁾	$	731	$	1,172	$	111

__________


⁽¹⁾	Reflects, in billions, the total original principal balance of loans originated by our subsidiaries and sold to third-party investors between 2005 and 2008.


⁽²⁾	The total reserve liability at December 31, 2014 included an immaterial amount related to loans that were originated after 2008.

We established reserves for the $11 billion original principal balance of GSE loans, based on open claims and historic repurchase rates. We have entered into and completed repurchase or settlement agreements with respect to the majority of our repurchase exposure within this category.

Our reserves also could be impacted by any claims which may be brought by governmental agencies under the Financial Institutions Reform, Recovery, and Enforcement Act (“FIRREA”), the False Claims Act, or other federal or state statutes. For example, GreenPoint and Capital One have received requests for information and/or subpoenas from various governmental regulators and law enforcement authorities, including members of the RMBS Working Group, relating to the origination of loans for sale to the GSEs and to RMBS participants. We are cooperating with these regulators and other authorities in responding to such requests.

For the $16 billion original principal balance in Active Insured Securitizations, our reserving approach is based upon the expected resolution of litigation with the monoline bond insurers. Accordingly, our representation and warranty reserves for this category are litigation reserves. In establishing litigation reserves for this category, we consider the current and future monoline insurer losses inherent within the securitization and apply legal judgment to the developing factual and legal record to estimate the liability for each securitization. We consider as factors within the analysis our own past monoline settlements in addition to publicly available industry monoline settlements. Our reserves with respect to the U.S. Bank Litigation, referenced below, are contained within the Active Insured Securitization reserve category. Further, to the extent we have litigation reserves with respect to indemnification risks from certain representation and warranty lawsuits brought by monoline bond insurers against third-party securitizations sponsors, where one of our subsidiaries provided some or all of the mortgage collateral within the securitization but is not a defendant in the litigation, such reserves are also contained within this category.

For the $4 billion original principal balance of mortgage loans in the Inactive Insured Securitizations category and the $48 billion original principal balance of mortgage loans in the Uninsured Securitizations category, we establish reserves based on an assessment of probable and estimable legal liability, if any, utilizing both our own experience and publicly available industry settlement information to estimate lifetime liability. In contrast with the bond insurers in the Insured Securitizations, investors in Uninsured Securitizations often face a number of legal and logistical hurdles before they can force a securitization trustee to pursue mortgage repurchases, including the need to coordinate with a certain percentage of investors holding the securities and to indemnify the trustee for any litigation it undertakes. Accordingly, we only reserve for such exposures when a trustee or investor with standing brings claims and it is probable we have incurred a loss. Some Uninsured Securitization investors from this category are currently suing investment banks and securitization sponsors under federal and/or state securities laws. Although we face some indirect indemnity risks from these litigations, we generally have not established reserves with respect to these indemnity risks because we do not consider them to be both probable and reasonably estimable liabilities. In addition, to the extent we have litigation reserves with respect to indemnification risks from certain representation and warranty lawsuits brought by parties who purchased loans from our subsidiaries and subsequently re-sold the loans into securitizations, such reserves are also contained within this category.

For the $22 billion original principal balance of mortgage loans sold to private investors as whole loans, we establish reserves by relying on our historical and anticipated claims and repurchase rates to estimate lifetime liability.

The aggregate reserve for all three subsidiaries totaled $731 million as of December 31, 2014, compared to $1.2 billion as of December 31, 2013. We recorded a net benefit for mortgage representation and warranty losses of $33 million in the year ended December 31, 2014. During the year ended December 31, 2014, we had settlements totaling $408 million that were charged against the reserves. The decrease in the representation and warranty reserve was primarily driven by claims paid and legal developments including settlements.

As part of our business planning processes, we have considered various outcomes relating to the future representation and warranty liabilities of our subsidiaries that are possible but do not rise to the level of being both probable and reasonably estimable outcomes justifying an incremental accrual under applicable accounting standards. Our current best estimate of reasonably possible future losses from representation and warranty claims beyond what was in our reserve as of December 31, 2014 is approximately $2.1 billion, a decline from our estimate of $2.6 billion at December 31, 2013. The estimate as of December 31, 2014 covers all reasonably possible losses relating to representation and warranty claim activity, including those relating to the U.S. Bank Litigation, the FHFA Litigation, and the LXS Trust Litigation.

In estimating reasonably possible future losses in excess of our current reserves, we assume a portion of the inactive securitizations become active and for all Insured Securitizations, we assume loss rates on the high end of those observed in monoline settlements or court rulings. For our remaining GSE exposures, Uninsured Securitizations and whole loan exposures, our reasonably possible risk estimates assume lifetime loss rates and claims rates at the highest levels of our past experience and also consider the limited instances of observed settlements. We do not assume claim rates or loss rates for these risk categories will be as high as those assumed for the Active Insured Securitizations, however, based on industry precedent. Should the number of claims or the loss rates on these claims increase significantly, our estimate of reasonably possible risk would increase materially. We also assume that we will resolve any loan repurchase requests relating to loans originated more than six years ago at a discount as compared to those originated within six years of a repurchase claim because of the pending legal arguments in various matters concerning the applicable statute of limitations.

Notwithstanding our ongoing attempts to estimate a reasonably possible amount of future losses beyond our current accrual levels based on current information, it is possible that actual future losses will exceed both the current accrual level and our current estimate of the amount of reasonably possible losses. Our reserve and reasonably possible estimates involve considerable judgment and reflect that there is still significant uncertainty regarding numerous factors that may impact the ultimate loss levels, including, but not limited to: litigation outcomes; court rulings; governmental enforcement decisions; future repurchase and indemnification claim levels; securitization trustees pursuing mortgage repurchase litigation unilaterally or in coordination with investors; investors successfully pursuing repurchase litigation independently and without the involvement of the trustee as a party; ultimate repurchase and indemnification rates; future mortgage loan performance levels; actual recoveries on the collateral; and macroeconomic conditions (including unemployment levels and housing prices). In light of the significant uncertainty as to the ultimate liability our subsidiaries may incur from these matters, an adverse outcome in one or more of these matters could be material to our results of operations or cash flows for any particular reporting period.

Litigation

In accordance with the current accounting standards for loss contingencies, we establish reserves for litigation related matters when it is probable that a loss associated with a claim or proceeding has been incurred and the amount of the loss can be reasonably estimated. Litigation claims and proceedings of all types are subject to many uncertain factors that generally cannot be predicted with assurance. Below we provide a description of potentially material legal proceedings and claims.

For some of the matters disclosed below, we are able to determine estimates of potential future outcomes that are not probable and reasonably estimable outcomes justifying either the establishment of a reserve or an incremental reserve build, but which are reasonably possible outcomes. For other disclosed matters, such an estimate is not possible at this time. For those matters below where an estimate is possible (excluding the reasonably possible future losses relating to the U.S. Bank Litigation, the FHFA Litigation, and the LXS Trust Litigation, because reasonably possible losses with respect to those litigations are included within the reasonably possible representation and warranty liabilities discussed above) management currently estimates the reasonably possible future losses could be approximately $250 million. Notwithstanding our attempt to estimate a reasonably possible range of loss beyond our current accrual levels for some litigation matters based on current information, it is possible that actual future losses will exceed both the current accrual level and the range of reasonably possible losses disclosed here. Given the inherent uncertainties involved in these matters, especially those involving governmental actors, and the very large or indeterminate damages sought in some of these matters, there is significant uncertainty as to the ultimate liability we may incur from these litigation matters and an adverse outcome in one or more of these matters could be material to our results of operations or cash flows for any particular reporting period.

Interchange Litigation

In 2005, a number of entities, each purporting to represent a class of retail merchants, filed antitrust lawsuits (the “Interchange Lawsuits”) against MasterCard and Visa and several member banks, including our subsidiaries and us, alleging among other things, that the defendants conspired to fix the level of interchange fees. The complaints seek injunctive relief and civil monetary damages, which could be trebled. Separately, a number of large merchants have asserted similar claims against Visa and MasterCard only. In October 2005, the class and merchant Interchange Lawsuits were consolidated before the U.S. District Court for the Eastern District of New York for certain purposes, including discovery. In July 2012, the parties executed and filed with the court a Memorandum of Understanding agreeing to resolve the litigation on certain terms set forth in a settlement agreement attached to the Memorandum. The class settlement provides for, among other things, (i) payments by defendants to the class and individual plaintiffs totaling approximately $6.6 billion; (ii) a distribution to the class merchants of an amount equal to 10 basis points of certain interchange transactions for a period of eight months; and (iii) modifications to certain Visa and MasterCard rules regarding point of sale practices. This agreement is contingent on final court approval of the class settlement. In November 2012, the court granted preliminary approval of the class settlement. In December 2013, the court granted final approval of the proposed class settlement, which was appealed to the Second Circuit Court of Appeals in January 2014. Several merchant plaintiffs have also opted out of the class settlement, some of which have sued MasterCard, Visa and various member banks, including Capital One (collectively “the Opt-Out Plaintiffs”). Relatedly, in December 2013, individual consumer plaintiffs also filed a proposed national class action against a number of banks, including Capital One, alleging that because the banks conspired to fix interchange fees, consumers were forced to pay more for the fees than appropriate. The consumer case and virtually all of the opt-out cases were consolidated before the U.S. District Court for the Eastern District of New York for certain purposes, including discovery. In November 2014, the court dismissed the proposed consumer class action. The remaining consolidated cases are in their preliminary stages, and Visa and MasterCard have settled a number of individual opt-out cases, requiring non-material payments from all banks, including Capital One.

As members of Visa, our subsidiary banks have indemnification obligations to Visa with respect to final judgments and settlements, including the Interchange Lawsuits. In the first quarter of 2008, Visa completed an IPO of its stock. With IPO proceeds, Visa established an escrow account for the benefit of member banks to fund certain litigation settlements and claims, including the Interchange Lawsuits. As a result, in the first quarter of 2008, we reduced our Visa-related indemnification liabilities of $91 million recorded in other liabilities with a corresponding reduction of other non-interest expense. We made an election in accordance with the accounting guidance for fair value option for financial assets and liabilities on the indemnification guarantee to Visa, and the fair value of the guarantee as of December 31, 2014 was zero. Separately, in January 2011, we entered into a MasterCard Settlement and Judgment Sharing Agreement, along with other defendant banks, which apportions between MasterCard and its member banks the costs and liabilities of any judgment or settlement arising from the Interchange Lawsuits.

In March 2011, a furniture store owner named Mary Watson filed a proposed class action in the Supreme Court of British Columbia against Visa, MasterCard, and several banks, including Capital One (the “Watson Litigation”). The lawsuit asserts, among other things, that the defendants conspired to fix the merchant discount fees that merchants pay on credit card transactions in violation of Section 45 of the Competition Act and seeks unspecified damages and injunctive relief. In addition, Capital One has been named as a defendant in similar proposed class action claims filed in other jurisdictions in Canada. In March 2014, the court granted a partial motion for class certification. Both parties appealed the decision to the Court of Appeal for British Columbia, which heard oral argument in December 2014.

Credit Card Interest Rate Litigation

The Capital One Bank Credit Card Interest Rate Multi-district Litigation matter was created as a result of a June 2010 transfer order issued by the United States Judicial Panel on Multi-district Litigation (“MDL”), which consolidated for pretrial proceedings in the U.S. District Court for the Northern District of Georgia two pending putative class actions against COBNA-Nancy Mancuso, et al. v. Capital One Bank (USA), N.A., et al., (E.D. Virginia); and Kevin S. Barker, et al. v. Capital One Bank (USA), N.A., (N.D. Georgia). A third action, Jennifer L. Kolkowski v. Capital One Bank (USA), N.A., (C.D. California) was subsequently transferred into the MDL. In August 2010, the plaintiffs in the MDL filed a Consolidated Amended Complaint alleging that COBNA breached its contractual obligations, and violated the Truth in Lending Act (“TILA”), the California Consumers Legal Remedies Act, the UCL, the California False Advertising Act, the New Jersey Consumer Fraud Act, and the Kansas Consumer Protection Act when it raised interest rates on certain credit card accounts. As a result of a settlement in another matter, the California-based UCL and TILA claims in the MDL are extinguished. The MDL plaintiffs seek statutory damages, restitution, attorney’s fees and an injunction against future rate increases. In August 2011, after the completion of fact discovery, Capital One filed a motion for summary judgment, which was granted in September 2014. Plaintiffs filed a Notice of Appeal to the Eleventh Circuit Court of Appeals in October 2014.

Mortgage Repurchase Litigation

In February 2009, GreenPoint was named as a defendant in a lawsuit commenced in the New York County Supreme Court, by U.S. Bank, N. A., Syncora Guarantee Inc. and CIFG Assurance North America, Inc. (the “U.S. Bank Litigation”). Plaintiffs allege, among other things, that GreenPoint breached certain representations and warranties in two contracts pursuant to which GreenPoint sold approximately 30,000 mortgage loans having an aggregate original principal balance of approximately $1.8 billion to a purchaser that ultimately transferred most of these mortgage loans to a securitization trust. Some of the securities issued by the trust were insured by two of the plaintiffs: Syncora and CIFG. Plaintiffs seek unspecified damages and an order compelling GreenPoint to repurchase the entire portfolio of 30,000 mortgage loans based on alleged breaches of representations and warranties relating to a limited sampling of loans in the portfolio, or, alternatively, the repurchase of specific mortgage loans to which the alleged breaches of representations and warranties relate. In March 2010, the court granted GreenPoint’s motion to dismiss with respect to plaintiffs Syncora and CIFG and denied the motion with respect to U.S. Bank. GreenPoint subsequently answered the complaint with respect to U.S. Bank, denying the allegations, and filed a counterclaim against U.S. Bank alleging breach of covenant of good faith and fair dealing. In February 2012, the court denied plaintiffs’ motion for leave to file an amended complaint and dismissed Syncora and CIFG from the case. Syncora and CIFG appealed their dismissal to the New York Supreme Court, Appellate Division, First Department (the “First Department”), which affirmed the dismissal in April 2013. The New York Court of Appeals denied Syncora’s and CIFG’s motion for leave to appeal the First Department’s decision in February 2014. Therefore, the case is now proceeding with U.S. Bank as the sole plaintiff.

In September 2010, DB Structured Products, Inc. (“DBSP”) named GreenPoint in a third-party complaint, filed in the New York County Supreme Court, alleging breach of contract and seeking indemnification (the “DBSP Litigation”). In the underlying suit, Assured Guaranty Municipal Corp. (“AGM”) sued DBSP for alleged breaches of representations and warranties made by DBSP with respect to certain residential mortgage loans that collateralize a securitization insured by AGM and sponsored by DBSP. DBSP purchased the HELOC loans from GreenPoint in 2006. The entire securitization, almost all of which is insured by AGM, is comprised of loans with an aggregate original principal balance of approximately $353 million. DBSP asserted that any liability it faced lied with GreenPoint, alleging that DBSP’s representations and warranties to AGM were substantially similar to the representations and warranties made by GreenPoint to DBSP. GreenPoint filed a motion to dismiss the complaint in October 2010, which the court denied in July 2011. The parties resolved the case in November 2014.

In May, June, and July 2012, FHFA (acting as conservator for Freddie Mac) filed three summonses with notice in the New York state court against GreenPoint, on behalf of the trustees for three RMBS trusts backed by loans originated by GreenPoint with an aggregate original principal balance of $3.4 billion. In January 2013, the plaintiffs filed an amended consolidated complaint in the name of the three trusts, acting by the respective trustees, alleging breaches of contractual representations and warranties regarding compliance with GreenPoint underwriting guidelines relating to certain loans (the “FHFA Litigation”). Plaintiffs seek specific performance of the repurchase obligations with respect to the loans for which they have provided notice of alleged breaches as well as all other allegedly breaching loans, rescissory damages, indemnification, costs and interest. GreenPoint moved to dismiss the case as untimely under New York’s statute of limitations, and the court denied the motion without prejudice to renew it after the completion of relevant discovery.

In July 2013, Lehman XS Trust, Series 2006-4N, by its trustee U.S. Bank, N.A. filed a lawsuit in the Southern District of New York against GreenPoint alleging breaches of representations and warranties made in certain loan sale agreements, pursuant to which GreenPoint sold mortgage loans with an original principal balance of $915 million to Lehman Brothers for securitization and sale to investors. The lawsuit (“the LXS Trust Litigation”) seeks specific performance of GreenPoint’s obligation to repurchase certain allegedly breaching loans, or in the alternative, the repurchase of all loans in the trust, the award of rescissory damages, costs, fees and interest. In January 2014, the court granted GreenPoint’s motion to dismiss based on the statute of limitations, ruling that New York’s six-year statute of limitations began running no later than the time of the mortgage securitization. The plaintiff has appealed the dismissal of the complaint.

As noted above in the section entitled Mortgage Representation and Warranty Liabilities, the Company’s subsidiaries establish reserves with respect to representation and warranty litigation matters, where appropriate, within the Company’s overall representation and warranty reserves. Please see above for more details.

Anti-Money Laundering Investigation

Capital One has received subpoenas and testimony requests from the New York District Attorney’s Office (“NYDA”) with respect to certain check casher clients of the Commercial Banking business and Capital One’s anti-money laundering program. In early 2015, we received similar requests for information from the U.S. Department of Justice (“DOJ”) and the Financial Crimes Enforcement Network of the U.S. Department of Treasury. Capital One is cooperating with all agencies involved in the investigation.

Subprime Auto Loan Investigations

Capital One has received a subpoena from the NYDA seeking information regarding the Company’s subprime auto finance business. Capital One has also received a subpoena from the DOJ’s New Jersey office requesting information related to subprime auto origination and securitization activities. Capital One is cooperating with both investigations.

Checking Account Overdraft Litigation

In May 2010, Capital One Financial Corporation and COBNA were named as defendants in a putative class action named Steen v. Capital One Financial Corporation, et al., filed in the U.S. District Court for the Eastern District of Louisiana. Plaintiff challenges practices relating to fees for overdraft and non-sufficient funds fees on consumer checking accounts. Plaintiff alleges that our methodology for posting transactions to customer accounts was designed to maximize the generation of overdraft fees, supporting claims for breach of contract, breach of the covenant of good faith and fair dealing, unconscionability, conversion, unjust enrichment and violations of state unfair trade practices laws. Plaintiff seeks a range of remedies, including restitution, disgorgement, injunctive relief, punitive damages and attorneys’ fees. In May 2010, the case was transferred to the Southern District of Florida for coordinated pre-trial proceedings as part of a multi-district litigation (“MDL”) involving numerous defendant banks, captioned In re Checking Account Overdraft Litigation. In January 2011, plaintiffs filed a second amended complaint against CONA in the MDL court. In February 2011, CONA filed a motion to dismiss the second amended complaint. In March 2011, the MDL court granted CONA’s motion to dismiss claims of breach of the covenant of good faith and fair dealing under Texas law, but denied the motion to dismiss in all other respects. In June 2012, the MDL court granted plaintiff’s motion for class certification. The parties reached an agreement to resolve the class claims in October 2014, and the court preliminarily approved the proposed settlement in January 2015.

Hawaii, Mississippi, Missouri and New Mexico State Attorney General Payment Protection Matters

In April 2012, the Attorney General of Hawaii filed a lawsuit in First Circuit Court in Hawaii against Capital One Bank (USA) N.A., and Capital One Services, LLC. The case is one of several similar lawsuits filed by the Attorney General of Hawaii against various banks challenging the marketing and sale of payment protection and credit monitoring products. In June 2012, the Attorney General of Mississippi filed substantially similar suits against Capital One and several other banks. In April 2013, the Attorney General of New Mexico also filed substantially similar suits against Capital One and several other banks. All three state attorney general complaints alleged that Capital One enrolls customers in such programs without their consent and that Capital One enrolls customers in such programs in circumstances in which the customer is not eligible to receive benefits for the product in question. All suits alleged unjust enrichment and violation of Unfair and Deceptive Practices Act statutes. The remedies sought in the lawsuits included an injunction prohibiting the Company from engaging in the alleged violations, restitution for all persons allegedly injured by the complained of practices, civil penalties and costs. The parties resolved all three lawsuits and agreed to dismiss the lawsuits in February 2015.

Relatedly, Capital One has provided information to the Attorney General of Missouri as part of an industry-wide informal inquiry initiated in August 2011, relating to the marketing of payment protection products. Capital One and the Attorney General of Missouri resolved the inquiry, and the court in Missouri entered a joint final judgment order in October 2014.

Intellectual Ventures Corp., et al.

In June 2013, Intellectual Ventures I, LLC and Intellectual Ventures II, LLC (collectively “IV”) sued Capital One Financial Corp., Capital One Bank (USA), N.A. and Capital One, N.A. (collectively “Capital One”) for patent infringement in the United States District Court for the Eastern District of Virginia. In the Complaint, IV alleges infringement of patents related to various business processes across the Capital One enterprise. IV simultaneously filed patent infringement actions against numerous other financial institutions on the same and other patents in several other federal courts. Capital One’s motion to dismiss was denied without prejudice in August 2013. Capital One filed an answer and counterclaim alleging antitrust violations. In December 2013, the court dismissed Capital One’s counterclaim and decided the parties’ arguments on claim construction. IV agreed to dismiss two patents in suit, and following claim construction, asked for a stipulation of non-infringement for one patent with an opportunity to appeal the court’s decision regarding claim construction. In April 2014, the court granted Capital One’s motion for summary judgment and found that the two remaining patents were either unpatentable or indefinite. In May 2014, IV appealed to the Federal Circuit and Capital One cross-appealed the dismissal of its antitrust claims.

In January 2014, IV filed a second suit against Capital One for patent infringement in the U.S. District Court for the District of Maryland. In the complaint, IV again alleges infringement of patents related to various business practices across the Capital One enterprise. IV has voluntarily dismissed one of the patents against Capital One. The parties are currently engaged in discovery and preparing for claim construction on the remaining patents.

Telephone Consumer Protection Act Litigation

In December 2012, the Capital One Telephone Consumer Protection Act (“TCPA”) Litigation Multi-district Litigation matter was created as a result of a transfer order issued by the United States Judicial Panel on Multi-district Litigation (“TCPA MDL”), which consolidated for pretrial proceedings in the U.S. District Court for the Northern District of Illinois three pending putative class actions-Bridgett Amadeck, et al. v. Capital One Financial Corporation, et al. (W.D. Washington); Nicholas Martin, et al. v. Capital One Bank (USA), N.A., et al. (N.D. Illinois); and Charles C. Patterson v. Capital One Bank (USA), N.A., et al. (N.D. Illinois) and several individual lawsuits. In February 2013, the putative class action plaintiffs in the TCPA MDL filed a Consolidated Master Class Action Complaint alleging that COBNA and/or entities acting on its behalf violated the TCPA by contacting consumers on their cellular telephones using an automatic telephone dialing system and/or artificial or prerecorded voice without first obtaining prior express consent to do so. The plaintiffs seek statutory damages for alleged negligent and willful violations of the TCPA, attorneys' fees, costs, and injunctive relief. In June 2014, the parties filed a settlement agreement resolving the litigation. The court granted preliminary approval of the class settlement in July 2014, and granted final approval in February 2015.

Other Pending and Threatened Litigation

In addition, we are commonly subject to various pending and threatened legal actions relating to the conduct of our normal business activities. In the opinion of management, the ultimate aggregate liability, if any, arising out of all such other pending or threatened legal actions will not be material to our consolidated financial position or our results of operations.

Capital One Financial Corporation (Parent Company Only)

12 Months Ended

Dec. 31, 2014

Condensed Financial Information of Parent Company Only Disclosure [Abstract]

Capital One Financial Corporation (Parent Company Only)

NOTE 21—CAPITAL ONE FINANCIAL CORPORATION (PARENT COMPANY ONLY) ⁽¹⁾

Financial Information

The following Parent Company Only financial statements are provided in accordance with Regulation S-X of the SEC.

Table 21.1: Parent Company Statements of Income



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Interest from temporary investments	$	114		$	94		$	47
Interest expense	204			250			574
Dividends, principally from bank subsidiaries	3,449			5,950			0
Non-interest income	53			33			697
Non-interest expense	85			196			173
Income before income taxes and equity in undistributed earnings of subsidiaries	3,327			5,631			(3		)
Income tax (benefit)	11			(66		)	(168		)
Equity in undistributed earnings of subsidiaries	1,107			(1,343		)	3,544
Income from continuing operations, net of tax	4,423			4,354			3,709
Income (loss) from discontinued operations, net of tax	5			(233		)	(217		)
Net income	4,428			4,121			3,492
Dividends and undistributed earnings allocated to participating securities	(18		)	(17		)	(15		)
Preferred stock dividends	(67		)	(53		)	(15		)
Net income available to common stockholders	$	4,343		$	4,051		$	3,462

Table 21.2: Parent Company Balance Sheets



	December 31,
(Dollars in millions)	2014			2013
Assets:
Cash and cash equivalents	$	8,262		$	7,185
Investment in subsidiaries	44,993			43,318
Loans to subsidiaries	1,494			1,487
Securities available for sale	961			807
Other	808			976
Total assets	$	56,518		$	53,773

Liabilities:
Senior and subordinated notes	$	8,907		$	9,458
Other borrowings	1,573			1,545
Other	985			1,138
Total liabilities	11,465			12,141
Stockholders’ equity:
Preferred stock	0			0
Common stock	6			6
Additional paid-in-capital, net	27,869			26,526
Retained earnings	23,973			20,292
Accumulated other comprehensive income	(430		)	(872		)
Less: Treasury stock, at cost	(6,365		)	(4,320		)
Total stockholders’ equity	45,053			41,632
Total liabilities and stockholders’ equity	$	56,518		$	53,773

Table 21.3: Parent Company Statements of Cash Flows



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Operating activities:
Net income	$	4,428		$	4,121		$	3,492
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Dividends (undistributed earnings) from subsidiaries:
Continuing operations	(1,107		)	1,343			(3,544		)
Discontinued operations	(5		)	233			217
Accretion	(76		)	(57		)	(24		)
Decrease (increase) in other assets	145			(675		)	113
Decrease in other liabilities	(152		)	(388		)	(34		)
Net cash provided by operating activities	3,233			4,577			220
Investing activities:
Decrease (increase) in investment in subsidiaries	94			787			(9,709		)
Proceeds from maturities of securities available for sale	50			46			24
Purchase of securities available for sale	(143		)	(287		)	(351		)
Increase in loans to subsidiaries	(7		)	(153		)	(997		)
Proceeds from issuance of common stock for acquisition	0			0			2,638
Net cash (used in) provided by investing activities	(6		)	393			(8,395		)
Financing activities:
Increase (decrease) in borrowings from subsidiaries	28			(3,490		)	555
Issuance of senior notes	1,498			849			2,246
Maturities of senior notes	(2,100		)	(1,040		)	(632		)
Dividends paid—common stock	(679		)	(555		)	(111		)
Dividends paid—preferred stock	(67		)	(53		)	(15		)
Purchases of treasury stock	(2,045		)	(1,033		)	(43		)
Net proceeds from issuances of common stock	100			81			3,233
Net proceeds from issuances of preferred stock	969			0			853
Proceeds from stock-based payment activities	146			114			80
Net cash (used in) provided by financing activities	(2,150		)	(5,127		)	6,166
Increase (decrease) in cash and cash equivalents	1,077			(157		)	(2,009		)
Cash and cash equivalents at beginning of year	7,185			7,342			9,351
Cash and cash equivalents at end of year	$	8,262		$	7,185		$	7,342

__________


⁽¹⁾	We adopted ASU 2014-01 “Accounting for Investments in Qualified Affordable Housing Projects” (Investments in Qualified Affordable Housing Projects) as of January 1, 2014. See “Note 1—Summary of Significant Accounting Policies” for additional information. Prior period results and related metrics have been recast to conform to this presentation.

Related Party Transactions

12 Months Ended

Dec. 31, 2014

Related Party Transactions

NOTE 22—RELATED PARTY TRANSACTIONS

In the ordinary course of business, we may have loans issued to our executive officers, directors, and principal stockholders, also known as Regulation O Insiders. Pursuant to our policy, such loans are issued on the same terms as those prevailing at the time for comparable loans to unrelated persons and do not involve more than the normal risk of collectability.

- Definition

The entire disclosure for related party transactions. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.

+ References + Details

Selected Quarterly Financial Information Selected Quarterly Financial Information

12 Months Ended

Dec. 31, 2014

Quarterly Financial Information Disclosure [Abstract]

Selected Quarterly Financial Information



(Dollars in millions, except per share data) (unaudited)	2014												2013
(Dollars in millions, except per share data) (unaudited)	Q4			Q3			Q2			Q1			Q4			Q3			Q2			Q1
Summarized results of operations:
Interest income	$	5,045		$	4,887		$	4,712		$	4,753		$	4,839		$	4,998		$	5,010		$	5,051
Interest expense	389			390			397			403			416			438			457			481
Net interest income	4,656			4,497			4,315			4,350			4,423			4,560			4,553			4,570
Provision for credit losses	1,109			993			704			735			957			849			762			885
Net interest income after provision for credit losses	3,547			3,504			3,611			3,615			3,466			3,711			3,791			3,685
Non-interest income	1,157			1,142			1,153			1,020			1,121			1,091			1,085			981
Non-interest expense	3,284			2,985			2,979			2,932			3,235			3,109			3,018			2,991
Income from continuing operations before income taxes	1,420			1,661			1,785			1,703			1,352			1,693			1,858			1,675
Income tax provision	450			536			581			579			477			575			631			541
Income from continuing operations, net of tax	970			1,125			1,204			1,124			875			1,118			1,227			1,134
Income (loss) from discontinued operations, net of tax	29			(44		)	(10		)	30			(23		)	(13		)	(119		)	(78		)
Net income	999			1,081			1,194			1,154			852			1,105			1,108			1,056
Dividends and undistributed earnings allocated to participating securities⁽²⁾	(4		)	(5		)	(4		)	(5		)	(4		)	(5		)	(4		)	(5		)
Preferred stock dividends	(21		)	(20		)	(13		)	(13		)	(13		)	(13		)	(13		)	(13		)
Net income available to common stockholders	$	974		$	1,056		$	1,177		$	1,136		$	835		$	1,087		$	1,091		$	1,038
Per common share:
Basic earnings per share:⁽²⁾
Income from continuing operations	$	1.71		$	1.97		$	2.09		$	1.94		$	1.50		$	1.89		$	2.08		$	1.92
Income (loss) from discontinued operations	0.05			(0.08		)	(0.02		)	0.05			(0.04		)	(0.02		)	(0.20		)	(0.13		)
Net income	$	1.76		$	1.89		$	2.07		$	1.99		$	1.46		$	1.87		$	1.88		$	1.79
Diluted earnings per share:⁽²⁾
Income from continuing operations	$	1.68		$	1.94		$	2.06		$	1.91		$	1.46		$	1.86		$	2.05		$	1.90
Income (loss) from discontinued operations	0.05			(0.08		)	(0.02		)	0.05			(0.03		)	(0.02		)	(0.20		)	(0.13		)
Net income	$	1.73		$	1.86		$	2.04		$	1.96		$	1.43		$	1.84		$	1.85		$	1.77
Weighted average common shares outstanding:
Basic earnings per share	554.3			559.9			567.5			571.0			573.4			582.3			581.5			580.5
Diluted earnings per share	561.8			567.9			577.6			580.3			582.6			591.1			588.8			586.3
Average balance sheet data:
Loans held for investment	$	203,436		$	199,422		$	194,996		$	193,722		$	192,813		$	191,135		$	190,562		$	195,997
Interest-earning assets	273,436			268,890			263,570			262,659			262,957			264,796			266,544			272,345
Total assets	304,711			299,523			294,744			294,275			294,040			294,919			297,748			303,226
Interest-bearing deposits	179,401			179,928			182,053			184,183			184,206			186,752			189,311			190,612
Total deposits	205,355			205,199			206,315			205,842			205,706			208,340			210,650			211,555
Borrowings	43,479			40,314			35,658			35,978			36,463			36,355			36,915			41,574
Total stockholders’ equity	45,576			44,827			43,767			42,859			42,355			41,185			41,490			40,880

__________


⁽¹⁾	We adopted ASU 2014-01 “Accounting for Investments in Qualified Affordable Housing Projects” (Investments in Qualified Affordable Housing Projects) as of January 1, 2014. See “Note 1—Summary of Significant Accounting Policies” for additional information. Prior period results and related metrics have been recast to conform to this presentation.


⁽²⁾	Dividends and undistributed earnings allocated to participating securities, earnings per share, and preferred stock dividends are computed independently for each period. Accordingly, the sum of each quarter may not agree to the year-to-date total.

Summary of Significant Accounting Policies (Policies)

12 Months Ended

Dec. 31, 2014

Accounting Policies [Abstract]

Basis of Presentation

The accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the U.S. (“U.S. GAAP”).

Use of Estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and in the related disclosures. These estimates are based on information available as of the date of the consolidated financial statements. While management makes its best judgment, actual amounts or results could differ from these estimates.

Principles of Consolidation

Voting Interest Entities

Equity and Cost Method Investments

Variable Interest Entities

Cash and Cash Equivalents

Securities Resale and Repurchase Agreements

Investment Securities

Loans

Loan Classification

The classification criteria and accounting and measurement framework for loans held for investment, including loans purchased, and loans held for sale are described below.

Loans Held for Investment

Loans Held for Sale

Loans Acquired

Loans Acquired and Accounted for Based on Expected Cash Flows

Loans Acquired and Accounted for Based on Contractual Cash Flows

Loan Modifications and Restructurings

Delinquent and Nonperforming Loans

Nonperforming loans generally include loans that have been placed on nonaccrual status. We do not report loans classified as held for sale as nonperforming.

Our policies for classifying loans as nonperforming, by loan category, are as follows:

•


•	Consumer banking loans: We classify consumer banking loans as nonperforming when we determine that the collectability of all interest and principal on the loan is not reasonably assured, generally when the loan becomes 90 days past due for auto, home loans and small business banking loans. Consumer installment loans accrue interest up until charge off.


•	Commercial banking loans: We classify commercial banking loans as nonperforming as of the date we determine that the collectability of all interest and principal on the loan is not reasonably assured.

•


•	Acquired Loans: Since the Acquired Loans were initially measured at fair value based on an estimate of credit losses expected to be realized over the remaining lives of the loans, we exclude these loans from our delinquency and nonperforming loan statistics.

Impaired Loans


•	Credit card loans: Credit card loans that have been modified in a troubled debt restructuring are identified and accounted for as individually impaired.


•	Consumer banking loans: Consumer loans that have been modified in a troubled debt restructuring are identified and accounted for as individually impaired.


•	Commercial banking loans: Commercial loans classified as nonperforming and commercial loans that have been modified in a troubled debt restructuring are reported as individually impaired.


•	Acquired Loans: We track and report Acquired Loans separately from other impaired loans.

Charge-Offs

•


•	Commercial banking loans: We charge-off commercial loans in the period we determine that the unpaid principal loan amounts are uncollectible.


•	Acquired Loans: We do not record charge-offs on Acquired Loans that are performing in accordance with or better than our expectations as of the date of acquisition, as the fair values of these loans already reflect a credit component. We record charge-offs on impaired loans only if actual losses exceed estimated losses incorporated into the fair value recorded at acquisition.

Allowance for Loan and Lease Losses

Securitization of Loans

Premises and Equipment



Premises & Equipment		Useful Lives
Buildings and improvement		5-39 years
Furniture and equipment		3-10 years
Computer software		3-7 years
Leasehold improvements		Lesser of useful life or the remaining fixed non-cancelable lease term

Expenditures for maintenance and repairs are expensed to earnings as incurred. Gains or losses upon disposition are reflected in earnings as realized.

Goodwill and Other Intangible Assets

Mortgage Servicing Rights

Foreclosed Property and Repossessed Assets

Restricted Equity Investments

Representation and Warranty Reserve

Customer Rewards Reserve

Revenue Recognition

Interest Income and Fees

Interchange Income

Same-as-Cash Promotions

Card Partnership Agreements

Collaborative Arrangements

Stock-based Compensation

Marketing Expense

We expense marketing costs as incurred. Television advertising costs are expensed during the period in which the advertisements are aired.

Fraud Losses

Income Taxes

Earnings Per Share

Derivative Instruments and Hedging Activities

Fair Value

Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities

Level 2: Observable market-based inputs, other than quoted prices in active markets for identical assets or liabilities

Level 3: Unobservable inputs

Accounting for Acquisitions

New Accounting Standards

Accounting for Investments in Qualified Affordable Housing Projects

Obligations Resulting from Joint and Several Liability Arrangements

Recently Issued but Not Yet Adopted Accounting Standards

Consolidation: Amendments to the Consolidation Analysis

Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be Achieved after the Requisite Service Period

Accounting for Repurchase Transactions

Revenue from Contracts with Customers

Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity

Reclassification of Collateralized Mortgage Loans Upon Foreclosure

Offsetting of Financial Assets and Liabilities

Summary of Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2014

Accounting Policies [Abstract]

Schedule of Property, Plant and Equipment

Useful lives for premises and equipment are estimated as follows:



Premises & Equipment		Useful Lives
Buildings and improvement		5-39 years
Furniture and equipment		3-10 years
Computer software		3-7 years
Leasehold improvements		Lesser of useful life or the remaining fixed non-cancelable lease term

Premises and equipment as of December 31, 2014 and 2013 were as follows:

Table 8.1: Components of Premises and Equipment



	December 31,
(Dollars in millions)	2014			2013
Land	$	552		$	569
Buildings and improvements	2,577			2,388
Furniture and equipment	1,730			1,874
Computer software	1,556			1,632
In progress	467			720
Total premises and equipment, gross	6,882			7,183
Less: Accumulated depreciation and amortization	(3,197		)	(3,344		)
Total premises and equipment, net	$	3,685		$	3,839

Discontinued Operations (Tables)

12 Months Ended

Dec. 31, 2014

Discontinued Operations and Disposal Groups [Abstract]

Summary of Results from Discontinued Operations

The following table summarizes the results from discontinued operations related to the closure of the mortgage origination operations of our wholesale mortgage banking unit:

Table 2.1: Results of Discontinued Operations



	Year Ended December 31,
(Dollars in millions)	2014		2013			2012
Non-interest income (expense), net	$	8	$	(371	)	$	(343	)
Income (loss) from discontinued operations before income taxes	8		(371		)	(343		)
Income tax provision (benefit)	3		(138		)	(126		)
Income (loss) from discontinued operations, net of tax	$	5	$	(233	)	$	(217	)

- Definition

Tabular disclosure of disposal groups, which may include the gain (loss) recognized in the income statement and the income statement caption that includes that gain (loss), amounts of revenues and pretax profit or loss reported in discontinued operations, the classification and carrying value of the assets and liabilities comprising the disposal group, and the segment in which the disposal group was reported. Also may include the amount of adjustments to amounts previously reported in discontinued operations such as resolution of contingencies arising from the disposal transaction or the operations of the component prior to disposal.

+ References + Details

Investment Securities (Tables)

12 Months Ended

Dec. 31, 2014

Investments, Debt and Equity Securities [Abstract]

Schedule of Investment Portfolio

The table below presents the overview of our investment portfolio at December 31, 2014 and 2013.

Table 3.1: Overview of Investment Portfolio



(Dollars in millions)	December 31, 2014		December 31, 2013
Securities available for sale, at fair value	$	39,508	$	41,800
Securities held to maturity, at carrying value	22,500		19,132
Total investments	$	62,008	$	60,932

Schedule of Available-for-Sale Securities

The table below presents the amortized cost, gross unrealized gains and losses, and fair value of securities available for sale at December 31, 2014 and 2013.

Table 3.2: Investment Securities Available for Sale



	December 31, 2014
(Dollars in millions)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses⁽¹⁾			Fair Value
Investment securities available for sale:
U.S. Treasury and agency debt obligations	$	4,114	$	5	$	(1	)	$	4,118
Corporate debt securities guaranteed by U.S. government agencies	819		1		(20		)	800
RMBS:
Agency⁽²⁾	21,804		296		(105		)	21,995
Non-agency	2,938		461		(13		)	3,386
Total RMBS	24,742		757		(118		)	25,381
CMBS:
Agency⁽²⁾	3,751		32		(60		)	3,723
Non-agency	1,780		31		(15		)	1,796
Total CMBS	5,531		63		(75		)	5,519
Other ABS⁽³⁾	2,618		54		(10		)	2,662
Other securities⁽⁴⁾	1,035		6		(13		)	1,028
Total investment securities available for sale	$	38,859	$	886	$	(237	)	$	39,508



	December 31, 2013
(Dollars in millions)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses⁽¹⁾			Fair Value
Investment securities available for sale:
U.S. Treasury and agency debt obligations	$	832	$	2	$	0		$	834
Corporate debt securities guaranteed by U.S. government agencies	1,282		1		(49		)	1,234
RMBS:
Agency⁽²⁾	21,572		239		(332		)	21,479
Non-agency	3,165		450		(15		)	3,600
Total RMBS	24,737		689		(347		)	25,079
CMBS:
Agency⁽²⁾	4,262		20		(84		)	4,198
Non-agency	1,854		14		(60		)	1,808
Total CMBS	6,116		34		(144		)	6,006
Other ABS⁽³⁾	7,123		49		(36		)	7,136
Other securities⁽⁴⁾	1,542		24		(55		)	1,511
Total investment securities available for sale	$	41,632	$	799	$	(631	)	$	41,800

__________


⁽¹⁾	Includes non-credit related OTTI that remains in AOCI of $8 million and $12 million as of December 31, 2014 and 2013, respectively. Substantially this entire amount is related to non-agency RMBS.


⁽²⁾	Agency includes Fannie Mae, Freddie Mac, and Government National Mortgage Association (“Ginnie Mae”).


⁽³⁾	ABS collateralized by credit card loans constituted approximately 56% and 65% of the other ABS portfolio as of December 31, 2014, and 2013, respectively, and ABS collateralized by auto dealer floor plan inventory loans and leases constituted approximately 16% and 15% of the other ABS portfolio as of December 31, 2014 and 2013, respectively.


⁽⁴⁾	Includes foreign government bonds, corporate bonds, municipal securities and equity investments primarily related to activities under the CRA.

Investment Securities Held to Maturity

The table below presents the carrying value, gross unrealized gains and losses, and fair value of securities held to maturity at December 31, 2014 and 2013.

Table 3.3: Investment Securities Held to Maturity



	December 31, 2014
(Dollars in millions)	Amortized Cost		Unrealized Losses Recorded in AOCI⁽¹⁾			Carrying Value		Gross Unrealized Gains		Gross Unrealized Losses			Fair Value
Agency RMBS	$	21,347	$	(1,184	)	$	20,163	$	1,047	$	0		$	21,210
Agency CMBS	2,457		(120		)	2,337		93		(6		)	2,424
Total investment securities held to maturity	$	23,804	$	(1,304	)	$	22,500	$	1,140	$	(6	)	$	23,634



	December 31, 2013
(Dollars in millions)	Amortized Cost		Unrealized Losses Recorded in AOCI⁽¹⁾			Carrying Value		Gross Unrealized Gains		Gross Unrealized Losses			Fair Value
Agency RMBS	$	18,746	$	(1,303	)	$	17,443	$	72	$	(30	)	$	17,485
Agency CMBS	1,821		(132		)	1,689		16		(5		)	1,700
Total investment securities held to maturity	$	20,567	$	(1,435	)	$	19,132	$	88	$	(35	)	$	19,185

__________


⁽¹⁾	Represents the unrealized holding gain or loss at the date of transfer from available for sale to held to maturity, net of any accretion.

Schedule of Available-for-Sale Securities in Gross Unrealized Loss Position

Table 3.4: Securities in Unrealized Loss Position



	December 31, 2014
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Investment securities available for sale:
U.S. Treasury and agency debt obligations	$	1,499	$	(1	)	$	0	$	0		$	1,499	$	(1	)
Corporate debt securities guaranteed by U.S. government agencies	113		(2		)	557		(18		)	670		(20		)
RMBS:
Agency	3,917		(15		)	4,413		(90		)	8,330		(105		)
Non-agency	412		(9		)	90		(4		)	502		(13		)
Total RMBS	4,329		(24		)	4,503		(94		)	8,832		(118		)
CMBS:
Agency	294		(2		)	1,993		(58		)	2,287		(60		)
Non-agency	258		(1		)	681		(14		)	939		(15		)
Total CMBS	552		(3		)	2,674		(72		)	3,226		(75		)
Other ABS	783		(1		)	586		(9		)	1,369		(10		)
Other securities	106		0			551		(13		)	657		(13		)
Total investment securities available for sale in a gross unrealized loss position	$	7,382	$	(31	)	$	8,871	$	(206	)	$	16,253	$	(237	)



	December 31, 2013
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Investment securities available for sale:
Corporate debt securities guaranteed by U.S. government agencies	$	1,143	$	(47	)	$	46	$	(2	)	$	1,189	$	(49	)
RMBS:
Agency	9,769		(263		)	1,770		(69		)	11,539		(332		)
Non-agency	454		(10		)	56		(5		)	510		(15		)
Total RMBS	10,223		(273		)	1,826		(74		)	12,049		(347		)
CMBS:
Agency	2,842		(74		)	256		(10		)	3,098		(84		)
Non-agency	952		(43		)	183		(17		)	1,135		(60		)
Total CMBS	3,794		(117		)	439		(27		)	4,233		(144		)
Other ABS	2,528		(34		)	392		(2		)	2,920		(36		)
Other securities	1,149		(51		)	57		(4		)	1,206		(55		)
Total investment securities available for sale in a gross unrealized loss position	$	18,837	$	(522	)	$	2,760	$	(109	)	$	21,597	$	(631	)

Schedule of Contractual Maturities for Securities

Table 3.6: Contractual Maturities of Securities Held to Maturity



	December 31, 2014
(Dollars in millions)	Carrying Value		Fair Value
Due after 5 years through 10 years	$	1,144	$	1,221
Due after 10 years	21,356		22,413
Total	$	22,500	$	23,634

The following tables summarize the remaining scheduled contractual maturities, assuming no prepayments, of our investment securities as of December 31, 2014:

Table 3.5: Contractual Maturities of Securities Available for Sale



	December 31, 2014
(Dollars in millions)	Amortized Cost		Fair Value
Due in 1 year or less	$	877	$	877
Due after 1 year through 5 years	6,432		6,442
Due after 5 years through 10 years	2,831		2,835
Due after 10 years⁽¹⁾	28,719		29,354
Total	$	38,859	$	39,508

__________


⁽¹⁾	Investments with no stated maturities, which consist of equity securities, are included with contractual maturities due after 10 years.

Schedule of Expected Maturities and Weighted Average Yields of Investment Securities by Major Security Type

The table below summarizes, by major security type, the expected maturities and weighted average yields of our investment securities as of December 31, 2014.

Table 3.7: Expected Maturities and Weighted Average Yields of Securities



	December 31, 2014
(Dollars in millions)	Due in 1 Year or Less			Due > 1 Year through 5 Years			Due > 5 Years through 10 Years			Due > 10 Years			Total
Fair value of securities available for sale:
U.S. Treasury and agency debt obligations	$	201		$	3,917		$	0		$	0		$	4,118
Corporate debt securities guaranteed by U.S. government agencies	0			415			371			14			800
RMBS:
Agency	275			12,050			9,670			0			21,995
Non-agency	12			964			1,948			462			3,386
Total RMBS	287			13,014			11,618			462			25,381
CMBS:
Agency	337			2,335			1,051			0			3,723
Non-agency	124			468			1,184			20			1,796
Total CMBS	461			2,803			2,235			20			5,519
Other ABS	954			1,386			287			35			2,662
Other securities	98			244			598			88			1,028
Total securities available for sale	$	2,001		$	21,779		$	15,109		$	619		$	39,508
Amortized cost of securities available for sale	$	2,004		$	21,571		$	14,745		$	539		$	38,859
Weighted average yield for securities available for sale⁽¹⁾	1.23		%	2.21		%	3.20		%	10.61		%	2.64		%

	December 31, 2014
(Dollars in millions)	Due in 1 Year or Less			Due > 1 Year through 5 Years			Due > 5 Years through 10 Years			Due > 10 Years			Total
Carrying value of securities held to maturity:
Agency RMBS	$	23		$	810		$	17,262		$	2,068		$	20,163
Agency CMBS	0			807			1,512			18			2,337
Total securities held for maturity	$	23		$	1,617		$	18,774		$	2,086		$	22,500
Fair value of securities held to maturity	$	23		$	1,642		$	19,673		$	2,296		$	23,634
Weighted average yield for securities held to maturity⁽¹⁾	4.13		%	2.73		%	2.68		%	3.53		%	2.76		%

__________


⁽¹⁾	Average yield is calculated based on the amortized cost of each security. Effective second quarter of 2014, we began reporting the effective yield for the investment securities. Prior to the second quarter of 2014, we reported the purchase yield for the investment securities. The impact of this change on prior periods is not material.

Schedule of Credit Losses Related to Debt Securities Recognized in Earnings

Table 3.8: Credit Impairment Rollforward



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Credit loss component, beginning of period	$	160		$	120		$	68
Additions:
Initial credit impairment	5			14			22
Subsequent credit impairment	12			27			30
Total additions	17			41			52
Reduction due to payoffs, disposals, transfers & other	(2		)	(1		)	0
Credit loss component, end of period	$	175		$	160		$	120

Schedule of Gross Realized Gains and Losses on Sale and Redemption of Available-for-Sale Securities Recognized in Earnings

Table 3.9: Realized Gains and Losses and OTTI Recognized in Earnings



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Realized gains (losses):
Gross realized gains	$	55		$	8		$	56
Gross realized losses	(34		)	(1		)	(11		)
Net realized gains	21			7			45
OTTI recognized in earnings:
Credit-related OTTI	(17		)	(41		)	(52		)
Intent-to-sell OTTI	(7		)	0			0
Total OTTI recognized in earnings	(24		)	(41		)	(52		)
Net securities losses	$	(3	)	$	(34	)	$	(7	)
Total proceeds from sales	$	7,417		$	2,539		$	16,894

Schedule of Outstanding Contractual Balance and Carrying Value of Credit-Impaired ING Direct Debt Securities

The table below presents the outstanding balance, carrying value and amortized cost of the acquired credit-impaired debt securities as of December 31, 2014 and 2013.

Table 3.10: Outstanding Balance and Carrying Value of Acquired Securities



(Dollars in millions)	December 31, 2014		December 31, 2013
Outstanding balance	$	4,259	$	4,700
Carrying value	2,839		2,896
Amortized cost	2,354		2,432

Schedule of Changes in Accretable Yield of Acquired Securities

The following table presents changes in the accretable yield related to the acquired credit-impaired debt securities:

Table 3.11: Changes in Accretable Yield of Acquired Securities



(Dollars in millions)	Acquired Credit-Impaired Securities
Accretable yield as of December 31, 2012	$	1,512
Additions from new acquisitions	88
Accretion recognized in earnings	(247		)
Reduction due to payoffs, disposals, transfers and other	(2		)
Net reclassifications from (to) nonaccretable difference	72
Accretable yield as of December 31, 2013	$	1,423
Additions from new acquisitions	34
Accretion recognized in earnings	(243		)
Reduction due to payoffs, disposals, transfers and other	(3		)
Net reclassifications from (to) nonaccretable difference	39
Accretable yield as of December 31, 2014	$	1,250

Loans (Tables)

12 Months Ended

Dec. 31, 2014

Receivables [Abstract]

Loan Portfolio Composition and Aging Analysis

The table below presents the composition and an aging analysis of our loans held for investment portfolio, which includes restricted loans for securitization investors, as of December 31, 2014 and 2013. The delinquency aging includes all past due loans, both performing and nonperforming.

Table 4.1: Loan Portfolio Composition and Aging Analysis



	December 31, 2014
(Dollars in millions)	Current			30-59 Days			60-89 Days			> 90 Days			Total Delinquent Loans			Acquired Loans			Total Loans
Credit Card:
Domestic credit card⁽¹⁾	$	75,143		$	790		$	567		$	1,181		$	2,538		$	23		$	77,704
International credit card	7,878			114			69			111			294			0			8,172
Total credit card	83,021			904			636			1,292			2,832			23			85,876
Consumer Banking:
Auto	35,142			1,751			734			197			2,682			0			37,824
Home loan	6,492			57			27			218			302			23,241			30,035
Retail banking	3,496			17			7			16			40			44			3,580
Total consumer banking	45,130			1,825			768			431			3,024			23,285			71,439
Commercial Banking:⁽²⁾
Commercial and multifamily real estate	22,974			74			7			36			117			46			23,137
Commercial and industrial	26,753			29			10			34			73			146			26,972
Total commercial lending	49,727			103			17			70			190			192			50,109
Small-ticket commercial real estate	771			6			1			3			10			0			781
Total commercial banking	50,498			109			18			73			200			192			50,890
Other:
Other loans	97			3			2			9			14			0			111
Total loans	$	178,746		$	2,841		$	1,424		$	1,805		$	6,070		$	23,500		$	208,316
% of Total loans	85.81		%	1.36		%	0.68		%	0.87		%	2.91		%	11.28		%	100.00		%



	December 31, 2013
(Dollars in millions)	Current			30-59 Days			60-89 Days			> 90 Days			Total Delinquent Loans			Acquired Loans			Total Loans
Credit Card:
Domestic credit card⁽¹⁾	$	70,678		$	778		$	549		$	1,187		$	2,514		$	63		$	73,255
International credit card	7,683			141			85			141			367			0			8,050
Total credit card	78,361			919			634			1,328			2,881			63			81,305
Consumer Banking:
Auto	29,477			1,519			662			194			2,375			5			31,857
Home loan	6,775			60			24			239			323			28,184			35,282
Retail banking	3,535			21			8			23			52			36			3,623
Total consumer banking	39,787			1,600			694			456			2,750			28,225			70,762
Commercial Banking:⁽²⁾
Commercial and multifamily real estate	20,602			17			11			36			64			84			20,750
Commercial and industrial	23,023			69			1			38			108			178			23,309
Total commercial lending	43,625			86			12			74			172			262			44,059
Small-ticket commercial real estate	941			8			2			1			11			0			952
Total commercial banking	44,566			94			14			75			183			262			45,011
Other:
Other loans	102			4			2			13			19			0			121
Total loans	$	162,816		$	2,617		$	1,344		$	1,872		$	5,833		$	28,550		$	197,199
% of Total loans	82.56		%	1.33		%	0.68		%	0.95		%	2.96		%	14.48		%	100.00		%

__________


⁽¹⁾	Includes installment loans of $144 million and $323 million as of December 31, 2014 and 2013, respectively.


⁽²⁾	Includes construction loans and land development loans totaling $2.3 billion and $2.0 billion as of December 31, 2014 and 2013, respectively.

90 Plus Day Delinquent Loans Accruing Interest and Nonperforming Loans

Table 4.2 presents loans 90 days or more past due that continue to accrue interest and loans classified as nonperforming as of December 31, 2014 and 2013.

Table 4.2: 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans⁽¹⁾



	December 31, 2014						December 31, 2013
(Dollars in millions)	> 90 Days and Accruing			Nonperforming Loans			> 90 Days and Accruing			Nonperforming Loans
Credit Card:
Domestic credit card	$	1,181		$	0		$	1,187		$	0
International credit card	73			70			96			88
Total credit card	1,254			70			1,283			88
Consumer Banking:
Auto	0			197			0			194
Home loan	0			330			0			376
Retail banking	1			22			2			41
Total consumer banking	1			549			2			611
Commercial Banking:
Commercial and multifamily real estate	7			62			2			52
Commercial and industrial	1			106			4			93
Total commercial lending	8			168			6			145
Small-ticket commercial real estate	0			7			0			4
Total commercial banking	8			175			6			149
Other:
Other loans	0			15			0			19
Total	$	1,263		$	809		$	1,291		$	867
% of Total loans	0.61		%	0.39		%	0.65		%	0.44		%

__________


⁽¹⁾	Nonperforming loans generally include loans that have been placed on nonaccrual status. Acquired Loans are excluded from loans reported as 90 days and accruing interest as well as nonperforming loans.

Accounts, Notes, Loans and Financing Receivable [Line Items]

Individually Impaired Loans, Excluding Acquired Loans

Table 4.9: Impaired Loans⁽¹⁾



	December 31, 2014
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance
Credit Card:
Domestic credit card	$	546	$	0	$	546	$	145	$	401	$	531
International credit card	146		0		146		74		72		141
Total credit card⁽²⁾	692		0		692		219		473		672
Consumer Banking:
Auto⁽³⁾	230		205		435		19		416		694
Home loan	218		149		367		17		350		472
Retail banking	45		5		50		6		44		52
Total consumer banking	493		359		852		42		810		1,218
Commercial Banking:
Commercial and multifamily real estate	120		26		146		23		123		163
Commercial and industrial	161		55		216		16		200		233
Total commercial lending	281		81		362		39		323		396
Small-ticket commercial real estate	3		5		8		0		8		10
Total commercial banking	284		86		370		39		331		406
Total	$	1,469	$	445	$	1,914	$	300	$	1,614	$	2,296



	December 31, 2013
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance
Credit Card:
Domestic credit card	$	609	$	0	$	609	$	154	$	455	$	593
International credit card	171		0		171		107		64		164
Total credit card⁽²⁾	780		0		780		261		519		757
Consumer Banking:
Auto⁽³⁾	169		186		355		16		339		590
Home loan	244		150		394		18		376		561
Retail banking	46		40		86		10		76		105
Total consumer banking	459		376		835		44		791		1,256
Commercial Banking:
Commercial and multifamily real estate	89		49		138		13		125		162
Commercial and industrial	94		91		185		12		173		220
Total commercial lending	183		140		323		25		298		382
Small-ticket commercial real estate	2		4		6		0		6		7
Total commercial banking	185		144		329		25		304		389
Total	$	1,424	$	520	$	1,944	$	330	$	1,614	$	2,402



	Year Ended December 31,
	2014				2013
(Dollars in millions)	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment		Interest Income Recognized
Credit Card:
Domestic credit card	$	571	$	58	$	647	$	66
International credit card	160		11		170		11
Total credit card⁽²⁾	731		69		817		77
Consumer Banking:
Auto⁽³⁾	387		72		335		62
Home loan	388		5		418		7
Retail banking	69		2		92		1
Total consumer banking	844		79		845		70
Commercial Banking:
Commercial and multifamily real estate	175		6		217		1
Commercial and industrial	185		4		219		1
Total commercial lending	360		10		436		2
Small-ticket commercial real estate	8		0		16		0
Total commercial banking	368		10		452		2
Total	$	1,943	$	158	$	2,114	$	149

__________


⁽¹⁾	Impaired loans include TDRs, all commercial nonperforming loans, and home loans nonperforming loans with a specific impairment.


⁽²⁾	Credit card loans include finance charges and fees.


⁽³⁾	Although auto loans from loan recovery inventory are not reported in our loans held for investment, they are included as impaired loans above since they are reported as TDRs.

TDR Disclosures in Progress Financial Impact of Modification

The following tables present the types, amounts and financial effects of loans modified and accounted for as TDRs during the period:

Table 4.10: Troubled Debt Restructurings



	Total Loans Modified⁽¹⁾		Year Ended December 31, 2014
			Reduced Interest Rate				Term Extension			Balance Reduction
(Dollars in millions)			% of TDR Activity⁽²⁾⁽³⁾		Average Rate Reduction⁽⁴⁾		% of TDR Activity⁽³⁾⁽⁵⁾		Average Term Extension (Months)⁽⁶⁾	% of TDR Activity⁽³⁾⁽⁷⁾		Gross Balance Reduction⁽⁸⁾
Credit Card:
Domestic credit card	$	269	100	%	11.59	%	0	%	0	0	%	$	0
International credit card	149		100		25.39		0		0	0		0
Total credit card	418		100		16.51		0		0	0		0
Consumer Banking:
Auto	334		39		1.38		65		9	34		102
Home loan	35		31		2.60		38		152	5		1
Retail banking	11		10		4.21		67		9	0		0
Total consumer banking	380		37		1.50		63		17	30		103
Commercial Banking:
Commercial and multifamily real estate	72		35		1.31		93		8	6		2
Commercial and industrial	101		3		1.66		62		9	1		1
Total commercial lending	173		17		1.35		75		9	3		3
Small-ticket commercial real estate	2		0		0.00		0		0	0		0
Total commercial banking	175		17		1.35		74		9	3		3
Total	$	973	60		12.17		38		14	12		$	106



	Total Loans Modified⁽¹⁾		Year Ended December 31, 2013
			Reduced Interest Rate				Term Extension			Balance Reduction
(Dollars in millions)			% of TDR Activity⁽²⁾⁽³⁾		Average Rate Reduction⁽⁴⁾		% of TDR Activity⁽³⁾⁽⁵⁾		Average Term Extension (Months)⁽⁶⁾	% of TDR Activity⁽³⁾⁽⁷⁾		Gross Balance Reduction⁽⁸⁾
Credit Card:
Domestic credit card	$	311	100	%	11.62	%	0	%	0	0	%	$	0
International credit card	187		100		24.95		0		0	0		0
Total credit card	498		100		16.64		0		0	0		0
Consumer Banking:
Auto	274		31		1.37		55		9	45		109
Home loan	98		22		2.89		20		127	21		4
Retail banking	30		6		3.68		58		7	0		0
Total consumer banking	402		27		1.72		46		21	36		113
Commercial Banking:
Commercial and multifamily real estate	53		23		1.74		77		16	0		0
Commercial and industrial	47		0		0.00		79		6	0		0
Total commercial lending	100		12		1.74		78		11	0		0
Small-ticket commercial real estate	8		0		0.00		0		0	0		0
Total commercial banking	108		11		1.74		72		11	0		0
Total	$	1,008	61		13.73		26		18	14		$	113

__________


⁽¹⁾	Represents total loans modified and accounted for as TDRs during the period. Paydowns, net charge-offs and any other changes in the loan carrying value subsequent to the loan entering TDR status are not reflected.


⁽²⁾	Represents percentage of loans modified and accounted for as TDRs during the period that were granted a reduced interest rate.


⁽³⁾	Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.


⁽⁴⁾	Represents weighted average interest rate reduction for those loans that received an interest rate concession.


⁽⁵⁾	Represents percentage of loans modified and accounted for as TDRs during the period that were granted a maturity date extension.


⁽⁶⁾	Represents weighted average change in maturity date for those loans that received a maturity date extension.


⁽⁷⁾	Represents percentage of loans modified and accounted for as TDRs during the period that were granted forgiveness or forbearance of a portion of their balance.


⁽⁸⁾	Total amount represents the gross balance forgiven. For loans modified in bankruptcy, the gross balance reduction represents collateral value write downs associated with the discharge of the borrower’s obligations.

Table 4.11: TDR - Subsequent Defaults



	Year Ended December 31,
	2014			2013			2012
(Dollars in millions)	Number of Contracts	Total Loans		Number of Contracts	Total Loans		Number of Contracts	Total Loans
Credit Card:
Domestic credit card	40,814	$	63	41,859	$	72	43,103	$	85
International credit card⁽¹⁾	38,195	106		47,688	138		48,663	164
Total credit card	79,009	169		89,547	210		91,766	249
Consumer Banking:
Auto	6,651	72		9,525	68		4,364	39
Home loan	24	5		33	3		99	7
Retail banking	75	10		126	7		107	11
Total consumer banking	6,750	87		9,684	78		4,570	57
Commercial Banking:
Commercial and multifamily real estate	5	11		14	23		8	10
Commercial and industrial	2	1		24	22		23	18
Total commercial lending	7	12		38	45		31	28
Small-ticket commercial real estate	33	3		4	0		3	2
Total commercial banking	40	15		42	45		34	30
Total	85,799	$	271	99,273	$	333	96,370	$	336

_______________

Outstanding Balance and Carrying Value of Acquired Loans

Table 4.12: Acquired Loans Accounted for Based on Expected Cash Flows



	December 31, 2014						December 31, 2013
(Dollars in millions)	Total		Impaired Loans		Non-Impaired Loans		Total		Impaired Loans		Non-Impaired Loans
Outstanding balance	$	25,201	$	4,279	$	20,922	$	30,565	$	5,016	$	25,549
Carrying value⁽¹⁾	23,519		2,882		20,637		28,580		3,285		25,295

__________


⁽¹⁾	Includes $27 million and $38 million of allowance for loan and lease losses for these loans as of December 31, 2014 and 2013, respectively. We recorded a $11 million and $19 million release of the allowance for loan and lease losses for the years ended December 31, 2014 and 2013, respectively, for certain pools of Acquired Loans.

Changes in Accretable Yield on Acquired Loans

The following table presents changes in the accretable yield on loans related to the ING Direct, CCB and 2012 U.S. card acquisitions:

Table 4.13: Changes in Accretable Yield on Acquired Loans



(Dollars in millions)	Total Loans			Impaired Loans			Non-Impaired Loans
Accretable yield as of December 31, 2012	$	6,208		$	1,899		$	4,309
Accretion recognized in earnings	(1,182		)	(427		)	(755		)
Reclassifications from nonaccretable difference for loans with improving cash flows⁽¹⁾	1,005			629			376
Increases in accretable yield for non-credit related changes in expected cash flows⁽²⁾	389			13			376
Accretable yield as of December 31, 2013	$	6,420		$	2,114		$	4,306
Accretion recognized in earnings	(1,042		)	(379		)	(663		)
Reclassifications from nonaccretable difference for loans with improving cash flows⁽¹⁾	214			94			120
Reductions in accretable yield for non-credit related changes in expected cash flows⁽²⁾	(939		)	(344		)	(595		)
Accretable yield as of December 31, 2014	$	4,653		$	1,485		$	3,168

__________


⁽¹⁾	Represents increases in accretable yield for those loans in pools that are driven primarily by improved credit performance.


⁽²⁾	Represents changes in accretable yield for those loans in pools that are driven primarily by changes in actual and estimated prepayments.

Credit Card

Accounts, Notes, Loans and Financing Receivable [Line Items]

Schedule of Concentration Risk, by Risk Factor, Including Delinquency and Performing Status

Table 4.3: Credit Card: Risk Profile by Geographic Region and Delinquency Status



	December 31, 2014				December 31, 2013
(Dollars in millions)	Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾
Domestic credit card:
California	$	8,574	10.0	%	$	7,940	9.8	%
New York	5,610		6.5		5,277		6.5
Texas	5,382		6.3		4,993		6.1
Florida	4,794		5.6		4,325		5.3
Illinois	3,747		4.4		3,603		4.4
Pennsylvania	3,581		4.2		3,442		4.2
Ohio	3,075		3.6		2,965		3.6
New Jersey	2,868		3.3		2,736		3.4
Michigan	2,681		3.1		2,595		3.2
Other	37,392		43.5		35,379		43.6
Total domestic credit card	77,704		90.5		73,255		90.1
International credit card:
Canada	4,747		5.5		4,503		5.5
United Kingdom	3,425		4.0		3,547		4.4
Total international credit card	8,172		9.5		8,050		9.9
Total credit card	$	85,876	100.0	%	$	81,305	100.0	%



	December 31, 2014				December 31, 2013
(Dollars in millions)	Amount		% of Total⁽²⁾		Amount		% of Total⁽²⁾
Selected credit metrics:
30+ day delinquencies	$	2,832	3.30	%	$	2,881	3.54	%
90+ day delinquencies	1,292		1.50		1,328		1.63

__________


⁽¹⁾	Percentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held for investment credit card loans as of the end of the reported period.


⁽²⁾	Calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period.

Schedule of Net Charge-Offs

Table 4.4: Credit Card: Net Charge-offs



	Year Ended December 31,
	2014				2013
(Dollars in millions)	Amount		Rate⁽¹⁾		Amount		Rate⁽¹⁾
Net charge-offs:
Domestic credit card	$	2,445	3.43	%	$	2,904	4.08	%
International credit card	283		3.69		381		4.78
Total credit card	$	2,728	3.46		$	3,285	4.15

__________


⁽¹⁾	Calculated for each loan category by dividing net charge-offs for the period by average loans held for investment during the period.

Consumer Banking

Accounts, Notes, Loans and Financing Receivable [Line Items]

Schedule of Concentration Risk, by Risk Factor, Including Delinquency and Performing Status

Table 4.5: Consumer Banking: Risk Profile by Geographic Region, Delinquency Status and Performing Status



	December 31, 2014				December 31, 2013
(Dollars in millions)	Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾
Auto:
Texas	$	5,248	7.4	%	$	4,736	6.7	%
California	4,081		5.7		3,297		4.7
Florida	2,737		3.8		2,076		2.9
Georgia	2,066		2.9		1,709		2.4
Louisiana	1,773		2.5		1,677		2.4
Illinois	1,676		2.4		1,291		1.8
Ohio	1,566		2.2		1,267		1.8
Other	18,677		26.1		15,804		22.3
Total auto	37,824		53.0		31,857		45.0
Home loan:
California	6,943		9.7		8,163		11.6
New York	2,452		3.4		2,767		3.9
Illinois	1,873		2.6		2,271		3.2
Maryland	1,720		2.4		1,913		2.7
Virginia	1,538		2.2		1,718		2.4
New Jersey	1,529		2.1		1,771		2.5
Florida	1,375		1.9		1,654		2.4
Other	12,605		17.7		15,025		21.2
Total home loan	30,035		42.0		35,282		49.9
Retail banking:
Louisiana	1,120		1.5		1,234		1.7
New York	881		1.2		859		1.2
Texas	756		1.1		772		1.1
New Jersey	265		0.4		280		0.4
Maryland	167		0.2		142		0.2
Virginia	132		0.2		108		0.1
California	52		0.1		37		0.1
Other	207		0.3		191		0.3
Total retail banking	3,580		5.0		3,623		5.1
Total consumer banking	$	71,439	100.0	%	$	70,762	100.0	%



	December 31, 2014
	Auto				Home Loan				Retail Banking				Total Consumer Banking
(Dollars in millions)	Amount		Rate		Amount		Rate⁽²⁾		Amount		Rate		Amount		Rate⁽²⁾
Credit performance:
30+ day delinquencies	$	2,682	7.09	%	$	302	1.01	%	$	40	1.11	%	$	3,024	4.23	%
90+ day delinquencies	197		0.52		218		0.73		16		0.44		431		0.60
Nonperforming loans	197		0.52		330		1.10		22		0.61		549		0.77



	December 31, 2013
	Auto				Home Loan				Retail Banking				Total Consumer Banking
(Dollars in millions)	Amount		Rate		Amount		Rate⁽²⁾		Amount		Rate		Amount		Rate⁽²⁾
Credit performance:
30+ day delinquencies	$	2,375	7.46	%	$	323	0.91	%	$	52	1.44	%	$	2,750	3.89	%
90+ day delinquencies	194		0.61		239		0.68		23		0.65		456		0.65
Nonperforming loans	194		0.61		376		1.06		41		1.13		611		0.86

__________


⁽¹⁾	Percentages by geographic region are calculated based on the total held-for-investment consumer banking loans as of the end of the reported period.

⁽²⁾

Schedule of Net Charge-Offs

Table 4.6: Consumer Banking: Net Charge-offs



	Year Ended December 31,
	2014				2013
(Dollars in millions)	Amount		Rate⁽¹⁾		Amount		Rate⁽¹⁾
Net charge-offs:
Auto	$	619	1.78	%	$	546	1.85	%
Home loan	17		0.05		16		0.04
Retail banking	39		1.07		54		1.46
Total consumer banking	$	675	0.95		$	616	0.85

__________

⁽¹⁾

Consumer Banking | Home loan

Accounts, Notes, Loans and Financing Receivable [Line Items]

Schedule of Concentration of Risk, by Risk Factor

The following table presents the distribution of our home loan portfolio as of December 31, 2014 and 2013, based on selected key risk characteristics.

Table 4.7: Home Loan: Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type



	December 31, 2014
	Loans				Acquired Loans				Total Home Loans
(Dollars in millions)	Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾
Origination year:⁽²⁾
< = 2005	$	2,375	7.9	%	$	3,473	11.6	%	$	5,848	19.5	%
2006	452		1.5		2,242		7.5		2,694		9.0
2007	320		1.1		4,766		15.8		5,086		16.9
2008	187		0.6		3,494		11.7		3,681		12.3
2009	107		0.4		1,999		6.6		2,106		7.0
2010	120		0.4		3,108		10.3		3,228		10.7
2011	221		0.7		3,507		11.7		3,728		12.4
2012	1,620		5.4		533		1.8		2,153		7.2
2013	661		2.2		85		0.3		746		2.5
2014	731		2.4		34		0.1		765		2.5
Total	$	6,794	22.6	%	$	23,241	77.4	%	$	30,035	100.0	%
Geographic concentration:⁽³⁾
California	$	924	3.1	%	$	6,019	20.0	%	$	6,943	23.1	%
New York	1,379		4.6		1,073		3.6		2,452		8.2
Illinois	86		0.3		1,787		5.9		1,873		6.2
Maryland	457		1.5		1,263		4.2		1,720		5.7
Virginia	385		1.3		1,153		3.8		1,538		5.1
New Jersey	341		1.1		1,188		4.0		1,529		5.1
Florida	161		0.5		1,214		4.1		1,375		4.6
Arizona	89		0.3		1,215		4.1		1,304		4.4
Louisiana	1,205		4.0		38		0.1		1,243		4.1
Washington	109		0.4		1,038		3.4		1,147		3.8
Other	1,658		5.5		7,253		24.2		8,911		29.7
Total	$	6,794	22.6	%	$	23,241	77.4	%	$	30,035	100.0	%
Lien type:
1^st lien	$	5,756	19.2	%	$	22,883	76.2	%	$	28,639	95.4	%
2^nd lien	1,038		3.4		358		1.2		1,396		4.6
Total	$	6,794	22.6	%	$	23,241	77.4	%	$	30,035	100.0	%
Interest rate type:
Fixed rate	$	2,446	8.1	%	$	2,840	9.5	%	$	5,286	17.6	%
Adjustable rate	4,348		14.5		20,401		67.9		24,749		82.4
Total	$	6,794	22.6	%	$	23,241	77.4	%	$	30,035	100.0	%



	December 31, 2013
	Loans				Acquired Loans				Total Home Loans
(Dollars in millions)	Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾		Amount		% of Total⁽¹⁾
Origination year:⁽²⁾
< = 2005	$	2,868	8.1	%	$	4,025	11.4	%	$	6,893	19.5	%
2006	521		1.5		2,465		7.0		2,986		8.5
2007	363		1.0		5,276		14.9		5,639		15.9
2008	212		0.6		4,084		11.6		4,296		12.2
2009	129		0.4		2,531		7.2		2,660		7.6
2010	142		0.4		4,251		12.1		4,393		12.5
2011	259		0.7		4,655		13.2		4,914		13.9
2012	1,918		5.4		805		2.3		2,723		7.7
2013	686		2.0		92		0.2		778		2.2
Total	$	7,098	20.1	%	$	28,184	79.9	%	$	35,282	100.0	%
Geographic concentration:⁽³⁾
California	$	1,010	2.9	%	$	7,153	20.3	%	$	8,163	23.2	%
New York	1,502		4.2		1,265		3.6		2,767		7.8
Illinois	88		0.2		2,183		6.2		2,271		6.4
Maryland	418		1.2		1,495		4.2		1,913		5.4
New Jersey	362		1.0		1,409		4.0		1,771		5.0
Virginia	351		1.0		1,367		3.9		1,718		4.9
Florida	177		0.5		1,477		4.2		1,654		4.7
Arizona	91		0.3		1,439		4.1		1,530		4.4
Washington	100		0.3		1,302		3.7		1,402		4.0
Louisiana	1,282		3.6		47		0.1		1,329		3.7
Other	1,717		4.9		9,047		25.6		10,764		30.5
Total	$	7,098	20.1	%	$	28,184	79.9	%	$	35,282	100.0	%
Lien type:
1^st lien	$	6,020	17.1	%	$	27,768	78.7	%	$	33,788	95.8	%
2^nd lien	1,078		3.0		416		1.2		1,494		4.2
Total	$	7,098	20.1	%	$	28,184	79.9	%	$	35,282	100.0	%
Interest rate type:
Fixed rate	$	2,478	7.0	%	$	3,434	9.7	%	$	5,912	16.7	%
Adjustable rate	4,620		13.1		24,750		70.2		29,370		83.3
Total	$	7,098	20.1	%	$	28,184	79.9	%	$	35,282	100.0	%

__________


⁽¹⁾	Percentages within each risk category are calculated based on total home loans held for investment.


⁽²⁾	The Acquired Loans origination balances in the years subsequent to 2012 are related to refinancing of previously acquired home loans.


⁽³⁾	Represents the ten states in which we have the highest concentration of home loans.

Commercial Banking

Accounts, Notes, Loans and Financing Receivable [Line Items]

Schedule of Concentration of Risk, by Risk Factor

The following table presents the geographic distribution and internal risk ratings of our commercial loan portfolio as of December 31, 2014 and 2013.

Table 4.8: Commercial Banking: Risk Profile by Geographic Region and Internal Risk Rating



	December 31, 2014
(Dollars in millions)	Commercial and Multifamily Real Estate		% of Total⁽¹⁾		Commercial and Industrial		% of Total⁽¹⁾		Small-ticket Commercial Real Estate		% of Total⁽¹⁾		Total Commercial Banking		% of Total⁽¹⁾
Geographic concentration:⁽²⁾
Loans:
Northeast	$	15,135	65.4	%	$	6,384	23.7	%	$	478	61.2	%	$	21,997	43.2	%
Mid-Atlantic	2,491		10.8		2,121		7.9		30		3.8		4,642		9.1
South	3,070		13.3		12,310		45.6		48		6.2		15,428		30.3
Other	2,441		10.5		6,157		22.8		225		28.8		8,823		17.4
Total	$	23,137	100.0	%	$	26,972	100.0	%	$	781	100.0	%	$	50,890	100.0	%
Internal risk rating:⁽³⁾
Loans:
Noncriticized	$	22,535	97.4	%	$	25,982	96.3	%	$	767	98.2	%	$	49,284	96.9	%
Criticized performing	540		2.3		884		3.3		7		0.9		1,431		2.8
Criticized nonperforming	62		0.3		106		0.4		7		0.9		175		0.3
Total	$	23,137	100.0	%	$	26,972	100.0	%	$	781	100.0	%	$	50,890	100.0	%



	December 31, 2013
(Dollars in millions)	Commercial and Multifamily Real Estate		% of Total⁽¹⁾		Commercial and Industrial		% of Total⁽¹⁾		Small-ticket Commercial Real Estate		% of Total⁽¹⁾		Total Commercial Banking		% of Total⁽¹⁾
Geographic concentration:⁽²⁾
Loans:
Northeast	$	14,551	70.1	%	$	5,823	25.0	%	$	582	61.1	%	$	20,956	46.5	%
Mid-Atlantic	2,194		10.6		1,585		6.8		33		3.5		3,812		8.5
South	2,541		12.2		10,941		46.9		58		6.1		13,540		30.1
Other	1,464		7.1		4,960		21.3		279		29.3		6,703		14.9
Total	$	20,750	100.0	%	$	23,309	100.0	%	$	952	100.0	%	$	45,011	100.0	%
Internal risk rating:⁽³⁾
Loans:
Noncriticized	$	20,276	97.7	%	$	22,606	97.0	%	$	941	98.9	%	$	43,823	97.4	%
Criticized performing	421		2.1		610		2.6		8		0.8		1,039		2.3
Criticized nonperforming	53		0.2		93		0.4		3		0.3		149		0.3
Total	$	20,750	100.0	%	$	23,309	100.0	%	$	952	100.0	%	$	45,011	100.0	%

__________


⁽¹⁾	Percentages calculated based on total held-for-investment commercial loans in each respective loan category as of the end of the reported period.


⁽²⁾	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.


⁽³⁾	Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by banking regulatory authorities.

Allowance for Loan and Lease Losses (Tables)

12 Months Ended

Dec. 31, 2014

Loans and Leases Receivable, Allowance [Abstract]

Allowance for Credit Losses on Financing Receivables

The table below summarizes changes in the allowance for loan and lease losses, by portfolio segment, for the years ended December 31, 2014 and 2013:

Table 5.1: Allowance for Loan and Lease Losses



	Credit Card			Consumer Banking												Commercial Banking			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve		Combined Allowance & Unfunded Reserve
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer Banking			Commercial Banking			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve		Combined Allowance & Unfunded Reserve
Balance as of December 31, 2012	$	3,979		$	486		$	113		$	112		$	711		$	433		$	33		$	5,156		$	35	$	5,191
Provision (benefit) for credit losses	2,824			665			(14		)	5			656			(76		)	(3		)	3,401			52		3,453
Charge-offs	(4,542		)	(784		)	(26		)	(78		)	(888		)	(49		)	(26		)	(5,505		)	0		(5,505		)
Recoveries	1,257			238			10			24			272			35			7			1,571			0		1,571
Net charge-offs	(3,285		)	(546		)	(16		)	(54		)	(616		)	(14		)	(19		)	(3,934		)	0		(3,934		)
Other changes⁽²⁾	(304		)	1			0			0			1			(5		)	0			(308		)	0		(308		)
Balance as of December 31, 2013	$	3,214		$	606		$	83		$	63		$	752		$	338		$	11		$	4,315		$	87	$	4,402
Provision (benefit) for credit losses	2,750			674			(3		)	32			703			67			(5		)	3,515			26		3,541
Charge-offs	(3,963		)	(898		)	(32		)	(59		)	(989		)	(34		)	(10		)	(4,996		)	0		(4,996		)
Recoveries	1,235			279			15			20			314			24			9			1,582			0		1,582
Net charge-offs	(2,728		)	(619		)	(17		)	(39		)	(675		)	(10		)	(1		)	(3,414		)	0		(3,414		)
Other changes⁽²⁾	(32		)	0			(1		)	0			(1		)	0			0			(33		)	0		(33		)
Balance as of December 31, 2014	$	3,204		$	661		$	62		$	56		$	779		$	395		$	5		$	4,383		$	113	$	4,496

__________


⁽¹⁾	Other consists of our discontinued GreenPoint mortgage operations loan portfolio and our community redevelopment loan portfolio.


⁽²⁾	Represents foreign currency translation adjustments and the net impact of loan transfers and sales.

Table 5.2: Components of Allowance for Loan and Lease Losses by Impairment Methodology



	December 31, 2014
				Consumer Banking
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer Banking			Commercial Banking			Other			Total
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated⁽¹⁾	$	2,985		$	642		$	18		$	50		$	710		$	356		$	5		$	4,056
Asset-specific⁽²⁾	219			19			17			6			42			39			0			300
Acquired Loans⁽³⁾	0			0			27			0			27			0			0			27
Total allowance for loan and lease losses	$	3,204		$	661		$	62		$	56		$	779		$	395		$	5		$	4,383
Loans held for investment by impairment methodology:
Collectively evaluated⁽¹⁾	$	85,161		$	37,594		$	6,427		$	3,486		$	47,507		$	50,328		$	111		$	183,107
Asset-specific⁽²⁾	692			230			367			50			647			370			0			1,709
Acquired Loans⁽³⁾	23			0			23,241			44			23,285			192			0			23,500
Total loans held for investment	$	85,876		$	37,824		$	30,035		$	3,580		$	71,439		$	50,890		$	111		$	208,316
Allowance as a percentage of period-end loans held for investment	3.73		%	1.75		%	0.21		%	1.58		%	1.09		%	0.78		%	4.68		%	2.10		%



	December 31, 2013
				Consumer Banking
(Dollars in millions)	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer Banking			Commercial Banking			Other			Total
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated⁽¹⁾	$	2,953		$	590		$	27		$	53		$	670		$	313		$	11		$	3,947
Asset-specific⁽²⁾	261			16			18			10			44			25			0			330
Acquired Loans⁽³⁾	0			0			38			0			38			0			0			38
Total allowance for loan and lease losses	$	3,214		$	606		$	83		$	63		$	752		$	338		$	11		$	4,315
Loans held for investment by impairment methodology:
Collectively evaluated⁽¹⁾	$	80,462		$	31,683		$	6,704		$	3,501		$	41,888		$	44,420		$	121		$	166,891
Asset-specific⁽²⁾	780			169			394			86			649			329			0			1,758
Acquired Loans⁽³⁾	63			5			28,184			36			28,225			262			0			28,550
Total loans held for investment	$	81,305		$	31,857		$	35,282		$	3,623		$	70,762		$	45,011		$	121		$	197,199
Allowance as a percentage of period-end loans held for investment	3.95		%	1.90		%	0.24		%	1.74		%	1.06		%	0.75		%	9.09		%	2.19		%

__________

⁽¹⁾


⁽²⁾	The asset-specific component of the allowance for loan and lease losses for smaller-balance impaired loans is calculated on a pool basis using historical loss experience for the respective class of assets. The asset-specific component of the allowance for loan and lease losses for larger-balance commercial loans is individually calculated for each loan.


⁽³⁾	The Acquired Loans component of the allowance for loan and lease losses is accounted for based on expected cash flows. See “Note 1—Summary of Significant Accounting Policies” for details on these loans.

Variable Interest Entities and Securitizations (Tables)

12 Months Ended

Dec. 31, 2014

Variable Interest Entities and Securitization [Abstract]

Carrying Amount of Assets and Liabilities of Variable Interest Entities

Table 6.1: Carrying Amount of Consolidated and Unconsolidated VIEs⁽¹⁾



	December 31, 2014
	Consolidated				Unconsolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets		Carrying Amount of Liabilities		Maximum Exposure to Loss
Securitization-related VIEs:
Credit card loan securitizations⁽²⁾	$	36,779	$	12,350	$	0	$	0	$	0
Home loan securitizations⁽³⁾	0		0		221		31		876
Total securitization-related VIEs	36,779		12,350		221		31		876
Other VIEs:
Affordable housing entities	0		0		3,500		488		3,500
Entities that provide capital to low-income and rural communities	374		99		1		0		1
Other	4		0		74		0		74
Total other VIEs	378		99		3,575		488		3,575
Total VIEs	$	37,157	$	12,449	$	3,796	$	519	$	4,451



	December 31, 2013
	Consolidated				Unconsolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets		Carrying Amount of Liabilities		Maximum Exposure to Loss
Securitization-related VIEs:
Credit card loan securitizations⁽²⁾	$	40,422	$	12,671	$	0	$	0	$	0
Home loan securitizations⁽³⁾	0		0		199		15		702
Total securitization-related VIEs	40,422		12,671		199		15		702
Other VIEs:
Affordable housing entities	0		0		2,969		463		2,969
Entities that provide capital to low-income and rural communities	389		98		1		0		1
Other	1		1		95		0		95
Total other VIEs	390		99		3,065		463		3,065
Total VIEs	$	40,812	$	12,770	$	3,264	$	478	$	3,767

__________


⁽¹⁾	As of January 1, 2014, we adopted the proportional amortization method of accounting for Investments in Qualified Affordable Housing Projects. See “Note 1—Summary of Significant Accounting Policies” for additional information. Prior periods have been recast to conform to this presentation.


⁽²⁾	Represents the gross amount of assets and liabilities owned by the VIE, which includes seller’s interest and retained and repurchased notes held by other related parties.

⁽³⁾

External Debt and Receivable Balances of Securitization Programs

The table below presents the securitization-related VIEs in which we had continuing involvement as of December 31, 2014 and 2013:

Table 6.2: Continuing Involvement in Securitization-Related VIEs

Non-Mortgage

Mortgage

(Dollars in millions)

Credit

Card

Option

ARM

GreenPoint

HELOCs

GreenPoint

Manufactured

Housing

December 31, 2014:

Securities held by third-party investors

11,624

2,026

887

Receivables in the trust

36,545

2,094

893

Cash balance of spread or reserve accounts

N/A

143

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

⁽²⁾

Amortization event⁽³⁾

December 31, 2013:

Securities held by third-party investors

10,289

2,320

122

994

Receivables in the trust

39,548

2,399

116

1,000

Cash balance of spread or reserve accounts

N/A

144

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽²⁾

Amortization event⁽³⁾

__________


⁽¹⁾	We retained servicing of the outstanding balance for a portion of securitized mortgage receivables.


⁽²⁾	The core servicing activities for the manufactured housing securitizations are completed by a third party.


⁽³⁾	Amortization events vary according to each specific trust agreement but generally are triggered by declines in performance or credit metrics, such as net charge-off rates or delinquency rates, below certain predetermined thresholds. Generally, the occurrence of an amortization event changes the sequencing and amount of trust-related cash flows to the benefit of senior noteholders.

- Definition

Tabular disclosure of the significant judgments and assumptions made in determining whether a variable interest (as defined) held by the entity requires the variable interest entity (VIE) (as defined) to be consolidated and (or) disclose information about its involvement with the VIE, individually or in aggregate (as applicable); the nature of restrictions, if any, on the consolidated VIE's assets and on the settlement of its liabilities reported by an entity in its statement of financial position, including the carrying amounts of such assets and liabilities; the nature of, and changes in, the risks associated with involvement in the VIE; how involvement with the VIE affects the entity's financial position, financial performance, and cash flows; the lack of recourse if creditors (or beneficial interest holders) of the consolidated VIE have no recourse to the general credit of the primary beneficiary (if applicable); the terms of arrangements, giving consideration to both explicit arrangements and implicit variable interests, if any, that could require the entity to provide financial support to the VIE, including events or circumstances that could expose the entity to a loss; the methodology used by the entity for determining whether or not it is the primary beneficiary of the variable interest entity; the significant factors considered and judgments made in determining that the power to direct the activities of a VIE that most significantly impact the VIE's economic performance are shared (as defined); the carrying amounts and classification of assets and liabilities of the VIE included in the statement of financial position; the entity's maximum exposure to loss, if any, as a result of its involvement with the VIE, including how the maximum exposure is determined and significant sources of the entity's exposure to the VIE; a comparison of the carrying amounts of the assets and liabilities and the entity's maximum exposure to loss; information about any liquidity arrangements, guarantees, and (or) other commitments by third parties that may affect the fair value or risk of the entity's variable interest in the VIE; whether or not the entity has provided financial support or other support (explicitly or implicitly) to the VIE that it was not previously contractually required to provide or whether the entity intends to provide that support, including the type and amount of the support and the primary reasons for providing the support; and supplemental information the entity determines necessary to provide.

+ References + Details

Goodwill and Other Intangible Assets (Tables)

12 Months Ended

Dec. 31, 2014

Goodwill and Intangible Assets Disclosure [Abstract]

Components of Goodwill and Other Intangible Assets

Table 7.1: Components of Goodwill, Intangible Assets and MSRs⁽¹⁾



(Dollars in millions)	December 31, 2014		December 31, 2013
Goodwill	$	13,978	$	13,978
Intangible assets:
Purchased credit card relationship (“PCCR”) intangibles	972		1,341
Core deposit intangibles	202		331
Other⁽²⁾	142		177
Total intangible assets	1,316		1,849
Total goodwill and intangible assets	$	15,294	$	15,827
MSRs:
Consumer MSRs⁽³⁾	$	53	$	73
Commercial MSRs⁽⁴⁾	147		132
Total MSRs	$	200	$	205

__________


⁽¹⁾	Certain intangible assets that were fully amortized in prior periods were removed from our consolidated balance sheets.


⁽²⁾	Primarily consists of brokerage relationship intangibles, partnership and other contract intangibles and trademark/name intangibles. Also includes certain indefinite-lived intangibles of $4 million as of both December 31, 2014 and 2013.


⁽³⁾	Represents MSRs related to our Consumer Banking business that are carried at fair value on our consolidated balance sheets.

⁽⁴⁾

Goodwill Attributable to Each Business Segments

The following table presents goodwill attributable to each of our business segments as of December 31, 2014 and 2013.

Table 7.2: Goodwill Attributable to Business Segments



(Dollars in millions)	Credit Card			Consumer Banking			Commercial Banking			Total
Balance as of December 31, 2012	$	5,003		$	4,583		$	4,318		$	13,904
Acquisitions	0			3			70			73
Other adjustments	2			(1		)	0			1
Balance as of December 31, 2013	$	5,005		$	4,585		$	4,388		$	13,978
Acquisitions	2			10			0			12
Other adjustments	(6		)	(2		)	(4		)	(12		)
Balance as of December 31, 2014	$	5,001		$	4,593		$	4,384		$	13,978

Intangible Assets Subject to Amortization

The following table summarizes our intangible assets subject to amortization as of December 31, 2014 and 2013:

Table 7.3: Intangible Assets



	December 31, 2014
(Dollars in millions)	Carrying Amount of Assets		Accumulated Amortization			Net Carrying Amount		Remaining Amortization Period
PCCR intangibles	$	2,124	$	(1,152	)	$	972	6.0 years
Core deposit intangibles	1,771		(1,569		)	202		3.8 years
Other⁽¹⁾	296		(158		)	138		9.6 years
Total	$	4,191	$	(2,879	)	$	1,312	6.1 years

	December 31, 2013
(Dollars in millions)	Carrying Amount of Assets		Accumulated Amortization			Net Carrying Amount		Remaining Amortization Period
PCCR intangibles	$	2,125	$	(784	)	$	1,341	6.9 years
Core deposit intangibles	1,771		(1,440		)	331		4.7 years
Other⁽¹⁾	312		(139		)	173		10.2 years
Total	$	4,208	$	(2,363	)	$	1,845	6.8 years

__________


⁽¹⁾	Consists of brokerage relationship intangibles, partnership and other contract intangibles, trademark intangibles and other intangibles.

Actual and Estimated Future Amortization Expense

The following table summarizes the actual amortization expense recorded for the years ended December 31, 2014, 2013 and 2012 and the estimated future amortization expense for intangible assets as of December 31, 2014:

Table 7.4: Amortization Expense



(Dollars in millions)	Amortization Expense
Actual for the year ended December 31,
2012	$	609
2013	671
2014	532
Estimated future amounts for the year ended December 31,
2015	432
2016	335
2017	238
2018	153
2019	81
Thereafter	73
Total estimated future amounts	$	1,312

Premises, Equipment & Lease Commitments (Tables)

12 Months Ended

Dec. 31, 2014

Property, Plant and Equipment and Lease Commitments [Abstract]

Schedule of Property, Plant and Equipment

Useful lives for premises and equipment are estimated as follows:



Premises & Equipment		Useful Lives
Buildings and improvement		5-39 years
Furniture and equipment		3-10 years
Computer software		3-7 years
Leasehold improvements		Lesser of useful life or the remaining fixed non-cancelable lease term

Premises and equipment as of December 31, 2014 and 2013 were as follows:

Table 8.1: Components of Premises and Equipment



	December 31,
(Dollars in millions)	2014			2013
Land	$	552		$	569
Buildings and improvements	2,577			2,388
Furniture and equipment	1,730			1,874
Computer software	1,556			1,632
In progress	467			720
Total premises and equipment, gross	6,882			7,183
Less: Accumulated depreciation and amortization	(3,197		)	(3,344		)
Total premises and equipment, net	$	3,685		$	3,839

Schedule of Future Minimum Rental Payments for Operating Leases

Future minimum rental commitments as of December 31, 2014, for all non-cancelable operating leases with initial or remaining terms of one year or more are as follows:

Table 8.2: Lease Commitments



(Dollars in millions)	Estimated Future Minimum Rental Commitments
2015	$	256
2016	254
2017	243
2018	230
2019	197
Thereafter	1,071
Total	$	2,251

Deposits and Borrowings (Tables)

12 Months Ended

Dec. 31, 2014

Deposits and Borrowings [Abstract]

Components of Deposits, Short-term Borrowings and Long-term Debt

Table 9.1: Components of Deposits, Short-Term Borrowings and Long-Term Debt



(Dollars in millions)	December 31, 2014		December 31, 2013
Deposits:
Non-interest bearing deposits	$	25,081	$	22,643
Interest-bearing deposits	180,467		181,880
Total deposits	$	205,548	$	204,523
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	880	$	915
FHLB advances	16,200		15,300
Total short-term borrowings	$	17,080	$	16,215



	December 31, 2014
(Dollars in millions)	Maturity Date	Interest Rate	Weighted Average Interest Rate		Outstanding Amount		December 31, 2013
Long-term debt:
Securitized debt obligations⁽¹⁾	2015 -2025	0.20 - 5.75%	1.40	%	$	11,624	$	10,289
Senior and subordinated notes:⁽¹⁾
Fixed unsecured senior debt	2015 - 2024	1.00 - 6.75%	2.77		15,174		9,612
Floating unsecured senior debt	2015 - 2017	0.70 - 0.87%	0.77		880		852
Total unsecured senior debt			2.66		16,054		10,464
Fixed unsecured subordinated debt	2016 - 2023	3.38 - 8.80%	4.97		2,630		2,670
Total senior and subordinated notes					18,684		13,134
Other long-term borrowings:
FHLB advances	2015 - 2023	0.26 - 6.88%	0.56		1,069		1,016
Total long-term debt					31,377		24,439
Total short-term borrowings and long-term debt					$	48,457	$	40,654

__________


⁽¹⁾	Outstanding amount includes the impact from hedge accounting.

Schedule of Maturity Profile of Borrowings and Debt

Interest-bearing deposits, securitized debt obligations and other debt as of December 31, 2014 mature as follows:

Table 9.2: Maturity Profile of Borrowings and Debt



(Dollars in millions)	2015		2016		2017		2018		2019		Thereafter		Total
Interest-bearing time deposits⁽¹⁾	$	6,215	$	1,302	$	532	$	675	$	440	$	125	$	9,289
Securitized debt obligations	500		3,520		6,391		0		1,138		75		11,624
Federal funds purchased and securities loaned or sold under agreements to repurchase	880		0		0		0		0		0		880
Senior and subordinated notes	2,632		2,558		3,103		1,187		3,832		5,372		18,684
Other borrowings	17,219		19		18		10		1		2		17,269
Total	$	27,446	$	7,399	$	10,044	$	1,872	$	5,411	$	5,574	$	57,746

__________


⁽¹⁾	Includes only those interest-bearing deposits which have a contractual maturity date.

Schedule of Components of Interest Expense on Short-Term Borrowings and Long-Term Debt

The following table displays interest expense attributable to short-term borrowings and long-term debt for the years ended December 31, 2014, 2013 and 2012:

Table 9.3: Components of Interest Expense on Short-Term Borrowings and Long-Term Debt



	Year Ended December 31,
(Dollars in millions)	2014		2013		2012
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	2	$	1	$	2
FHLB advances	19		28		18
Total short-term borrowings	21		29		20
Long-term debt:
Securitized debt obligations⁽¹⁾	145		183		271
Senior and subordinated notes⁽¹⁾	299		315		345
Other long-term borrowings	26		24		336
Total long-term debt	470		522		952
Total interest expense on short-term borrowings and long-term debt	$	491	$	551	$	972

__________


⁽¹⁾	Interest expense includes the impact from hedge accounting.

Derivative Instruments and Hedging Activities (Tables)

12 Months Ended

Dec. 31, 2014

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Notional and Fair Values of Derivative Instruments

Table 10.1: Derivative Assets and Liabilities at Fair Value



	December 31, 2014						December 31, 2013
	Notional or Contractual Amount		Derivative				Notional or Contractual Amount		Derivative
(Dollars in millions)	Notional or Contractual Amount		Assets		Liabilities		Notional or Contractual Amount		Assets		Liabilities
Derivatives designated as accounting hedges:
Interest rate contracts:
Fair value hedges	$	24,543	$	289	$	22	$	15,695	$	289	$	223
Cash flow hedges	24,450		95		7		12,825		0		149
Total interest rate contracts	48,993		384		29		28,520		289		372
Foreign exchange contracts:
Cash flow hedges	5,546		221		2		4,806		49		53
Net investment hedges	2,476		73		0		0		0		0
Total foreign exchange contracts	8,022		294		2		4,806		49		53
Total derivatives designated as accounting hedges	57,015		678		31		33,326		338		425
Derivatives not designated as accounting hedges:
Interest rate contracts covering:
MSRs⁽¹⁾	777		9		2		353		0		7
Customer accommodation	27,646		376		217		25,365		405		209
Other interest rate exposures⁽²⁾	2,614		33		21		1,864		29		17
Total interest rate contracts	31,037		418		240		27,582		434		233
Foreign exchange contracts	0		0		0		1,422		184		37
Other contracts	593		0		5		1,094		3		15
Total derivatives not designated as accounting hedges	31,630		418		245		30,098		621		285
Total derivatives	$	88,645	$	1,096	$	276	$	63,424	$	959	$	710

__________


⁽¹⁾	Includes interest rate swaps and To Be Announced (“TBA”) contracts.


⁽²⁾	Other interest rate exposures include mortgage related derivatives.

Offsetting Assets

The following table presents as of December 31, 2014 and 2013, the gross and net fair values of our derivative assets and liabilities and repurchase agreements, as well as the related offsetting amount permitted under the accounting standard for offsetting assets and liabilities. Under the accounting standard, gross positive fair values could be offset against gross negative fair values by counterparty pursuant to legally enforceable master netting agreements, if certain conditions are met and the net presentation method is elected. The table also includes cash and non-cash collateral received or pledged associated with such arrangements. The collateral amounts related to derivative assets, derivative liabilities and repurchase agreements are limited to the extent of the related net derivative fair values or outstanding balances, thus instances of overcollateralization are not shown.

Table 10.2: Offsetting of Financial Assets and Financial Liabilities



	Gross Amounts		Offsetting Amounts		Net Amounts as Recognized		Offsetting Amounts Not Netted
(Dollars in millions)	Gross Amounts		Offsetting Amounts		Net Amounts as Recognized		Financial Instruments			Collateral Received			Net Exposure⁽¹⁾
As of December 31, 2014
Derivatives assets	$	1,096	$	0	$	1,096	$	(161	)	$	(560	)	$	375
As of December 31, 2013
Derivatives assets	$	959	$	0	$	959	$	(262	)	$	(450	)	$	247

Offsetting Liabilities



	Gross Amounts		Offsetting Amounts		Net Amounts as Recognized		Offsetting Amounts Not Netted
(Dollars in millions)	Gross Amounts		Offsetting Amounts		Net Amounts as Recognized		Financial Instruments			Collateral Pledged			Net Exposure
As of December 31, 2014
Derivatives liabilities	$	276	$	0	$	276	$	(161	)	$	(76	)	$	39
Repurchase agreements	869		0		869		0			(869		)	0
As of December 31, 2013
Derivatives liabilities	$	710	$	0	$	710	$	(262	)	$	(371	)	$	77
Repurchase agreements	907		0		907		0			(907		)	0

__________


⁽¹⁾	The majority of the net position relates to customer-accommodation derivatives. Customer-accommodation derivatives are cross-collateralized by the associated commercial loans and we do not require additional collateral on these transactions.

Fair Value Hedging and Free-Standing Derivatives

Derivative Instruments, Gain (Loss) [Line Items]

Gains and Losses on Derivatives

Table 10.3: Gains and Losses on Fair Value Hedges and Free-Standing Derivatives



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Derivatives designated as accounting hedges:⁽¹⁾
Fair value interest rate contracts:
Gains (losses) recognized in earnings on derivatives	$	200		$	(550	)	$	1
(Losses) gains recognized in earnings on hedged items	(157		)	507			(37		)
Net fair value hedge ineffectiveness gains (losses)	43			(43		)	(36		)
Derivatives not designated as accounting hedges:⁽¹⁾
Interest rate contracts covering:
MSRs	23			(12		)	4
Customer accommodation	18			49			39
Other interest rate exposures	11			(9		)	(60		)
Total interest rate contracts	52			28			(17		)
Foreign exchange contracts	1			(5		)	(15		)
Other contracts	(1		)	(20		)	(4		)
Total gains (losses) on derivatives not designated as accounting hedges	52			3			(36		)
Net derivative gains (losses) recognized in earnings	$	95		$	(40	)	$	(72	)

__________


⁽¹⁾	Amounts are recorded in our consolidated statements of income in other non-interest income.

Cash Flow Hedging and Net Investment Hedging

Derivative Instruments, Gain (Loss) [Line Items]

Gains and Losses on Derivatives

The table below shows the net gains (losses) related to derivatives designated as cash flow hedges and net investment hedges for the years ended December 31, 2014, 2013 and 2012:

Table 10.4: Gains and Losses on Derivatives Designated as Cash Flow Hedges and Net Investment Hedges



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Gains (losses) recorded in AOCI:
Cash flow hedges:
Interest rate contracts	$	251		$	(103	)	$	116
Foreign exchange contracts	(23		)	(21		)	(23		)
Subtotal	228			(124		)	93
Net investment hedges:
Foreign exchange contracts	132			0			0
Net derivatives gains (losses) recognized in AOCI	$	360		$	(124	)	$	93
Gains (losses) recorded in earnings:
Cash flow hedges:
Gains (losses) reclassified from AOCI into earnings:
Interest rate contracts⁽¹⁾	$	131		$	53		$	42
Foreign exchange contracts⁽²⁾	(23		)	(22		)	(22		)
Subtotal	108			31			20
Gains (losses) recognized in earnings due to ineffectiveness:
Interest rate contracts⁽²⁾	1			(1		)	0
Net derivative gains recognized in earnings	$	109		$	30		$	20

__________


⁽¹⁾	Amounts reclassified are recorded in our consolidated statements of income in interest income or interest expense.


⁽²⁾	Amounts reclassified are recorded in our consolidated statements of income in other non-interest income.

Stockholders' Equity (Tables)

12 Months Ended

Dec. 31, 2014

Equity [Abstract]

Schedule of Preferred Stock

The following table summarizes the Company’s preferred stock issued and outstanding as of December 31, 2014 and 2013.

Table 11.1: Preferred Stock Issued and Outstanding



								Carrying Value (in millions)
Series	Issuance Date	Redeemable by Issuer Beginning	Non-cumulative Fixed Dividend Rate per Annum		Redemption Price per Depositary Share		Number of Depositary Shares⁽¹⁾	December 31, 2014		December 31, 2013
Series B	August 20, 2012	September 1, 2017	6.00	%	$	25	35,000,000	$	853	$	853
Series C	June 12, 2014	September 1, 2019	6.25		25		20,000,000	484		N/A
Series D	October 31, 2014	December 1, 2019	6.70		25		20,000,000	485		N/A
Total								$	1,822	$	853

__________


⁽¹⁾	Each depositary share represents a 1/40th interest in a share of fixed-rate non-cumulative perpetual preferred stock.

Change in AOCI Gain (Loss) by Component (Net of Tax)

Table 11.2: Accumulated Other Comprehensive Income



(Dollars in millions)	Securities Available for Sale			Securities Held to Maturity⁽¹⁾			Cash Flow Hedges			Foreign Currency Translation Adjustments⁽²⁾			Other			Total
AOCI as of December 31, 2011	$	304		$	0		$	(26	)	$	(49	)	$	(60	)	$	169
Net other comprehensive income	399			0			71			81			19			570
AOCI as of December 31, 2012	703			0			45			32			(41		)	739
Other comprehensive income (loss) before reclassifications	(619		)	(915		)	(124		)	8			18			(1,632		)
Amounts reclassified from AOCI into earnings	22			18			(31		)	0			12			21
Net other comprehensive income (loss)	(597		)	(897		)	(155		)	8			30			(1,611		)
AOCI as of December 31, 2013	106			(897		)	(110		)	40			(11		)	(872		)
Other comprehensive income (loss) before reclassifications	302			0			228			(48		)	(5		)	477
Amounts reclassified from AOCI into earnings	2			76			(108		)	0			(5		)	(35		)
Net other comprehensive income (loss)	304			76			120			(48		)	(10		)	442
AOCI as of December 31, 2014	$	410		$	(821	)	$	10		$	(8	)	$	(21	)	$	(430	)

__________

⁽¹⁾


⁽²⁾	Includes the impact from hedging instruments designated as net investment hedges that were entered into during 2014.

Reclassifications from AOCI

The following table presents the impacts on net income of amounts reclassified from each component of AOCI for the years ended December 31, 2014 and 2013.

Table 11.3: Reclassifications from AOCI



		Amount Reclassified from AOCI
(Dollars in millions)		Year Ended December 31,
AOCI Components	Affected Income Statement Line Item	2014			2013
Securities available for sale:
	Non-interest income - Other	$	21		$	7
	Non-interest income - OTTI	(24		)	(41		)
	Loss from continuing operations before income taxes	(3		)	(34		)
	Income tax benefit	(1		)	(12		)
	Net loss	(2		)	(22		)
Securities held to maturity:⁽¹⁾
	Non-interest income - Other	(131		)	(29		)
	Income tax benefit	(55		)	(11		)
	Net loss	(76		)	(18		)
Cash flow hedges:
Interest rate contracts:	Interest income - Other	209			86
Foreign exchange contracts:	Non-interest income - Other	(36		)	(35		)
	Income from continuing operations before income taxes	173			51
	Income tax provision	65			20
	Net income	108			31
Other:
	Various (pension and other)	11			(13		)
	Income tax provision (benefit)	6			(1		)
	Net income (loss)	5			(12		)
Total reclassifications		$	35		$	(21	)

__________


⁽¹⁾	The amortization of unrealized holding gains or losses reported in AOCI for securities held to maturity will be offset by the amortization of the premium or discount created from the transfer into securities held to maturity, which occurred at fair value.

Components of Other Comprehensive Income (Loss) and Related Tax Impact

The table below summarizes other comprehensive income activity and the related tax impact for the years ended December 31, 2014, 2013 and 2012:

Table 11.4: Other Comprehensive Income (Loss)



	Year Ended December 31,
	2014									2013									2012
(Dollars in millions)	Before Tax			Provision (Benefit)			After Tax			Before Tax			Provision (Benefit)			After Tax			Before Tax			Provision		After Tax
Other comprehensive income (loss):
Net unrealized gains (losses) on securities available for sale	$	482		$	178		$	304		$	(961	)	$	(364	)	$	(597	)	$	673		$	256	$	417
Net changes in securities held to maturity	131			55			76			(1,435		)	(538		)	(897		)	0			0		0
Net unrealized gains (losses) on cash flow hedges	192			72			120			(250		)	(95		)	(155		)	120			47		73
Foreign currency translation adjustments⁽¹⁾	29			77			(48		)	8			0			8			81			0		81
Other	(18		)	(8		)	(10		)	49			19			30			(1		)	0		(1		)
Other comprehensive income (loss)	$	816		$	374		$	442		$	(2,589	)	$	(978	)	$	(1,611	)	$	873		$	303	$	570

__________


⁽¹⁾	Includes the impact from hedging instruments designated as net investment hedges that were entered into during 2014.

- Definition

Tabular disclosure of an entity's stock, including par or stated value per share, number and dollar amount of share subscriptions, shares authorized, shares issued, shares outstanding, number and dollar amount of shares held in an employee trust, dividend per share, total dividends, share conversion features, par value plus additional paid in capital, the value of treasury stock and other information necessary to a fair presentation, and EPS information. Stock by class includes common, convertible, and preferred stocks which are not redeemable or redeemable solely at the option of the issuer. Includes preferred stock with redemption features that are solely within the control of the issuer and mandatorily redeemable stock if redemption is required to occur only upon liquidation or termination of the reporting entity. If more than one issue is outstanding, state the title of each issue and the corresponding dollar amount; dollar amount of any shares subscribed but unissued and the deduction of subscriptions receivable there from; number of shares authorized, issued, and outstanding.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21506-112644

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 480
-SubTopic 10
-Section S99
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=27011957&loc=d3e177068-122764

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section S99
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=27012166&loc=d3e187085-122770

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 10
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21553-112644

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(d),(e))
-URI http://asc.fasb.org/extlink&oid=26873400&loc=d3e23780-122690

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21475-112644

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6403732&loc=d3e21300-112643

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
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-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21521-112644

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02.28,29)
-URI http://asc.fasb.org/extlink&oid=6877327&loc=d3e13212-122682

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21484-112644

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
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-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21538-112644

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
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-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21488-112644

Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
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Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph 29
-Article 5

+ Details

Regulatory and Capital Adequacy (Tables)

12 Months Ended

Dec. 31, 2014

Banking and Thrift [Abstract]

Schedule of Comparison of Capital Ratios

The following table provides a comparison of our regulatory capital amounts and ratios under the Federal Banking Agencies’ capital adequacy standards as of December 31, 2014 and 2013.

Table 12.1: Capital Ratios Under Basel I⁽¹⁾⁽²⁾



	December 31, 2014								December 31, 2013
(Dollars in millions)	Capital Amount		Capital Ratio		Minimum Capital Adequacy		Well- Capitalized		Capital Amount		Capital Ratio		Minimum Capital Adequacy		Well- Capitalized
Capital One Financial Corp:
Common equity Tier 1 capital⁽³⁾	$	29,534	12.46	%	4.00	%	N/A		N/A		N/A		N/A		N/A
Tier 1 common capital⁽⁴⁾	N/A		N/A		N/A		N/A		$	27,375	12.19	%	N/A		N/A
Tier 1 risk-based capital⁽⁵⁾	$	31,355	13.23	%	5.50	%	6.00	%	28,230		12.57		4.00	%	6.00	%
Total risk-based capital⁽⁶⁾	35,879		15.14		8.00		10.00		32,987		14.69		8.00		10.00
Tier 1 leverage⁽⁷⁾	31,355		10.77		4.00		N/A		28,230		10.06		4.00		N/A
Capital One Bank (USA), N.A.:
Common equity Tier 1 capital⁽³⁾	8,503		11.33		4.00		N/A		N/A		N/A		N/A		N/A
Tier 1 risk-based capital⁽⁵⁾	8,503		11.33		5.50		6.00	%	$	8,103	11.47	%	4.00	%	6.00	%
Total risk-based capital⁽⁶⁾	10,938		14.57		8.00		10.00		10,528		14.90		8.00		10.00
Tier 1 leverage⁽⁷⁾	8,503		9.64		4.00		5.00		8,103		10.21		4.00		5.00
Capital One, N.A.:
Common equity Tier 1 capital⁽³⁾	21,136		12.53		4.00		N/A		N/A		N/A		N/A		N/A
Tier 1 risk-based capital⁽⁵⁾	21,136		12.53		5.50		6.00	%	$	19,930	12.67	%	4.00	%	6.00	%
Total risk-based capital⁽⁶⁾	22,881		13.57		8.00		10.00		21,645		13.76		8.00		10.00
Tier 1 leverage⁽⁷⁾	21,136		8.90		4.00		5.00		19,930		8.96		4.00		5.00

__________


⁽¹⁾	As of January 1, 2014, we adopted the proportional amortization method of accounting for Investments in Qualified Affordable Housing Projects. See “Note 1—Summary of Significant Accounting Policies” for additional information. Prior periods have been recast to conform to this presentation.


⁽²⁾	Capital ratios are calculated based on the Basel III Standardized Approach framework, subject to applicable transition provisions, as of December 31, 2014 and are calculated based on the Basel I capital framework as of December 31, 2013. Capital ratios that are not applicable are denoted by “N/A.”


⁽³⁾	Common equity Tier 1 capital ratio is a regulatory capital measure under Basel III calculated based on common equity Tier 1 capital divided by risk-weighted assets.


⁽⁴⁾	Tier 1 common capital ratio is a regulatory capital measure under Basel I calculated based on Tier 1 common capital divided by Basel I risk-weighted assets.


⁽⁵⁾	Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.


⁽⁶⁾	Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighted assets.


⁽⁷⁾	Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by average assets, after certain adjustments.

Earnings Per Common Share (Tables)

12 Months Ended

Dec. 31, 2014

Earnings Per Share [Abstract]

Schedule of Computation of Basic and Diluted Earnings Per Common Share

The following table sets forth the computation of basic and diluted earnings per common share:

Table 13.1: Computation of Basic and Diluted Earnings per Common Share



	Year Ended December 31,
(Dollars and shares in millions, except per share data)	2014			2013			2012
Basic earnings
Income from continuing operations, net of tax	$	4,423		$	4,354		$	3,709
Income (loss) from discontinued operations, net of tax	5			(233		)	(217		)
Net income	4,428			4,121			3,492
Dividends and undistributed earnings allocated to participating securities⁽¹⁾	(18		)	(17		)	(15		)
Preferred stock dividends	(67		)	(53		)	(15		)
Net income available to common stockholders	$	4,343		$	4,051		$	3,462

Net income from continuing operations per share	$	7.70		$	7.39		$	6.56
Income (loss) from discontinued operations per share	0.01			(0.40		)	(0.39		)
Net income per share	$	7.71		$	6.99		$	6.17
Total weighted-average basic shares outstanding	563.1			579.7			561.1



Diluted earnings⁽²⁾
Net income available to common stockholders	$	4,343	$	4,051		$	3,462
Net income from continuing operations per share	$	7.58	$	7.28		$	6.49
Income (loss) from discontinued operations per share	0.01		(0.39		)	(0.38		)
Net income per share	$	7.59	$	6.89		$	6.11

Total weighted-average basic shares outstanding	563.1		579.7			561.1
Effect of dilutive securities:
Stock options	2.7		2.2			1.5
Other contingently issuable shares	1.6		1.5			1.1
Warrants⁽³⁾	4.5		4.2			2.8
Total effect of dilutive securities	8.8		7.9			5.4
Total weighted-average diluted shares outstanding	571.9		587.6			566.5

__________


⁽¹⁾	Includes undistributed earnings allocated to participating securities using the two-class method under the accounting guidance for computing earnings per share.

⁽²⁾


⁽³⁾	Represents warrants issued as part of the U.S. Department of Treasury’s Troubled Assets Relief Program (“TARP”). As of December 31, 2014, there were 6.4 million warrants to purchase common stock outstanding, which represents approximately half of the warrants issued in the initial offering.

Other Non-Interest Expense (Tables)

12 Months Ended

Dec. 31, 2014

Other Income and Expenses [Abstract]

Schedule of Components of Other Non-Interest Expense

The following table represents the components of other non-interest expense for 2014, 2013 and 2012:

Table 14.1: Components of Other Non-Interest Expense



	Year Ended December 31,
(Dollars in millions)	2014		2013		2012
Collections	$	372	$	470	$	544
Fraud losses	275		218		190
Bankcard, regulatory, and other fee assessments	465		562		525
Other	623		794		990
Total other non-interest expense	$	1,735	$	2,044	$	2,249

Stock-Based Compensation Plans (Tables)

12 Months Ended

Dec. 31, 2014

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Summary of Stock Option Activity

The following table presents a summary of 2014 activity for stock options and the balance of stock options exercisable as of December 31, 2014.

Table 15.1: Summary of Stock Options Activity



(Shares in thousands, and intrinsic value in millions)	Shares Subject to Options		Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term	Aggregate Intrinsic Value
Outstanding as of January 1, 2014	12,251		$	57.41
Granted	532		71.93
Exercised	(1,924	)	67.86
Forfeited	(308	)	69.69
Expired	(13	)	66.11
Outstanding as of December 31, 2014	10,538		$	55.87	4.0 years	$	289
Exercisable as of December 31, 2014	9,013		$	55.49	3.3 years	$	252

Summary of Stock Options Cash Flow Impact

The following table sets forth the cash received from the exercise of stock options under all stock-based incentive arrangements, and the actual income tax benefit realized related to tax deductions from the exercise of the stock options.

Table 15.2: Stock Options Cash Flow Impact



	Year ended December 31,
(Dollars in millions)	2014		2013		2012
Cash received for options exercised	$	131	$	105	$	66
Tax benefit realized for options exercised	9		18		14

Weighted Average Assumptions Used to value Stock Options Granted

The following table presents the weighted-average assumptions used to value stock options granted during 2014, 2013 and 2012.

Table 15.3: Fair Value of Stock Options Granted



	Year Ended December 31,
Assumptions	2014		2013		2012
Dividend yield⁽¹⁾	1.74	%	2.29	%	1.70	%
Volatility⁽²⁾	26.00		32.00		35.00
Risk-free interest rate⁽³⁾	1.92		1.07		0.74
Expected option lives⁽⁴⁾	6.1 years		5.6 years		5.0 years

__________


⁽¹⁾	Represents the expected dividend rate over the life of the option.


⁽²⁾	Based on the implied volatility of exchange-traded options.


⁽³⁾	Based on the U.S. Treasury yield curve.


⁽⁴⁾	Represents the period of time that options granted are expected to remain outstanding based on historical activities.

Summary of Activity for Restricted Stock Awards and Units

The following table presents a summary of 2014 activity for RSAs and RSUs.

Table 15.4: Summary of Restricted Stock Awards and Units



	Restricted Stock Awards				Restricted Stock Units
(Shares/units in thousands)	Shares		Weighted-Average Grant Date Fair Value per Share		Units		Weighted-Average Grant Date Fair Value per Unit
Unvested as of January 1, 2014	1,668		$	53.86	520		$	50.52
Granted	0		0.00		1,128		72.12
Vested	(797	)	50.45		(68	)	45.97
Forfeited	(77	)	54.06		(94	)	70.52
Unvested as of December 31, 2014	794		$	57.28	1,486		$	65.86

Schedule of Activity for Performance Share and Performance Units

The following table presents a summary of 2014 activity for PSAs and PSUs.

Table 15.5: Summary of Performance Share Awards and Units



	Performance Share Awards				Performance Share Units
(Shares/units in thousands)	Shares		Weighted-Average Grant Date Fair Value per Share		Units		Weighted-Average Grant Date Fair Value per Unit
Unvested as of January 1, 2014	1,139		$	51.87	864		$	50.21
Granted⁽¹⁾	22		70.96		1,096		68.66
Vested⁽¹⁾	(462	)	50.82		(289	)	48.33
Forfeited	(111	)	52.28		(147	)	66.70
Unvested as of December 31, 2014	588		$	53.33	1,524		$	62.25

__________


⁽¹⁾	Includes adjustments for achievement of specific performance goals for performance share units granted in prior periods.

Employee Benefit Plans (Tables)

12 Months Ended

Dec. 31, 2014

Compensation and Retirement Disclosure [Abstract]

Schedule of Changes in Benefit Obligation and Plan Assets

Table 16.1: Changes in Benefit Obligation and Plan Assets



	Defined Pension Benefits						Other Postretirement Benefits
(Dollars in millions)	2014			2013			2014			2013
Change in benefit obligation:
Benefit obligation as of January 1,	$	185		$	207		$	53		$	67
Service cost	1			1			0			0
Interest cost	8			7			2			2
Benefits paid	(17		)	(17		)	(3		)	(4		)
Net actuarial loss (gain)	27			(13		)	3			(12		)
Benefit obligation as of December 31,	$	204		$	185		$	55		$	53
Change in plan assets:
Fair value of plan assets as of January 1,	$	230		$	224		$	7		$	7
Actual return on plan assets	25			22			0			1
Employer contributions	1			1			3			3
Benefits paid	(17		)	(17		)	(3		)	(4		)
Fair value of plan assets as of December 31,	$	239		$	230		$	7		$	7
Over (under) funded status as of December 31,	$	35		$	45		$	(48	)	$	(46	)

Schedule of Amounts Recognized in Balance Sheet



	Defined Pension Benefits						Other Postretirement Benefits
(Dollars in millions)	2014			2013			2014			2013
Balance sheet presentation as of December 31,
Other assets	$	48		$	56		$	0		$	0
Other liabilities	(13		)	(11		)	(48		)	(46		)
Net amount recognized as of December 31,	$	35		$	45		$	(48	)	$	(46	)
Accumulated benefit obligation as of December 31,	$	204		$	185		$	0		$	0

Schedule of Net Periodic Benefit Cost



	Year Ended December 31,
	2014			2013			2014			2013
(Dollars in millions)	Defined Pension Benefits						Other Postretirement Benefits
Components of net periodic benefit cost:
Service cost	$	1		$	1		$	0		$	0
Interest cost	8			7			2			2
Expected return on plan assets	(14		)	(14		)	0			0
Amortization of transition obligation, prior service credit, and net actuarial loss (gain)	1			2			(3		)	(3		)
Net periodic benefit gain	$	(4	)	$	(4	)	$	(1	)	$	(1	)

Schedule of Changes Recognized in Accumulated Other Comprehensive Income



Changes recognized in other comprehensive income, pretax:
Net actuarial gain (loss)	$	(16	)	$	22	$	(3	)	$	13
Reclassification adjustments for amounts recognized in net periodic benefit cost	1			2		(3		)	(3		)
Total gain (loss) recognized in other comprehensive income	$	(15	)	$	24	$	(6	)	$	10

Schedule of Pre-Tax Amounts in Accumulated Other Comprehensive Income

Pre-tax amounts recognized in AOCI that have not yet been recognized as a component of net periodic benefit cost consist of the following:

Table 16.3: Amounts Recognized in AOCI



	December 31,
	2014			2013			2014			2013
(Dollars in millions)	Defined Pension Benefits						Other Postretirement Benefits
Prior service cost	$	0		$	0		$	(1	)	$	(1	)
Net actuarial gain (loss)	(67		)	(52		)	8			14
Accumulated other comprehensive (loss) income	$	(67	)	$	(52	)	$	7		$	13

Schedule of Pre-Tax Amount In Accumulated Other Comprehensive Income That Are Expected To Be Recognized Of Net Periodic Benefit Cost

Pre-tax amounts recorded in AOCI as of December 31, 2014 that are expected to be recognized as a component of our net periodic benefit cost in 2015 consist of the following:

Table 16.4: Estimated Amortization of Unamortized Actuarial Gains and Losses - 2015



	2015 Estimate
(Dollars in millions)	Defined Pension Benefits			Other Postretirement Benefits
Prior service cost	$	0		$	0
Net actuarial gain (loss)	(1		)	1
Net gain (loss)	$	(1	)	$	1

Schedule Of Weighted Average Assumptions Used in Accounting for Plans

The following table presents weighted-average assumptions used in the accounting for the plans:

Table 16.5: Assumptions Used in the Accounting for the Plans



	December 31,
	2014		2013		2014		2013
	Defined Pension Benefits				Other Postretirement Benefits
Assumptions for benefit obligations at measurement date:
Discount rate	3.9	%	4.6	%	3.9	%	4.6	%
Assumptions for periodic benefit cost for the year ended:
Discount rate	4.6		3.7		4.6		3.7
Expected long-term rate of return on plan assets	6.5		6.5		6.5		6.5
Assumptions for year-end valuations:
Health care cost trend rate assumed for next year:
Pre-age 65	N/A		N/A		7.3		7.5
Post-age 65	N/A		N/A		7.4		7.7
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)	N/A		N/A		4.5		4.5
Year the rate reaches the ultimate trend rate	N/A		N/A		2028		2028

Schedule of Effect of One-Percentage-Point Change in Assumed Health Care Cost Trend Rates

Table 16.6: Sensitivity Analysis



	Year Ended December 31,
(Dollars in millions)	2014					2013
	1% Increase		1% Decrease			1% Increase		1% Decrease
Effect on year-end postretirement benefit obligation	$	7	$	(6	)	$	6	$	(5	)
Effect on total service and interest cost components	0		0			0		0

Schedule of Allocation of Plan Assets

Table 16.8: Plan Assets Measured at Fair Value on a Recurring Basis



	December 31, 2014
	Fair Value Measurements Using						Assets at Fair Value
(Dollars in millions)	Level 1		Level 2		Level 3		Assets at Fair Value
Common collective trusts	$	0	$	146	$	0	$	146
Corporate bonds (S&P rating of A or higher)	0		16		0		16
Corporate bonds (S&P rating of lower than A)	0		30		0		30
Government securities	0		38		0		38
Mortgage-backed securities	0		15		0		15
Municipal bonds	0		1		0		1
Total planned assets	$	0	$	246	$	0	$	246



	December 31, 2013
	Fair Value Measurements Using						Assets at Fair Value
(Dollars in millions)	Level 1		Level 2		Level 3		Assets at Fair Value
Common collective trusts	$	0	$	150	$	0	$	150
Corporate bonds (S&P rating of A or higher)	0		15		0		15
Corporate bonds (S&P rating of lower than A)	0		24		0		24
Government securities	0		33		0		33
Mortgage-backed securities	0		14		0		14
Municipal bonds	0		1		0		1
Total planned assets	$	0	$	237	$	0	$	237

The qualified defined benefit pension plan asset allocations as of the annual measurement dates are as follows:

Table 16.7: Plan Assets



	December 31,
	2014		2013
Common collective trusts⁽¹⁾	59	%	63	%
Corporate bonds (S&P rating of A or higher)	6		6
Corporate bonds (S&P rating of lower than A)	12		10
Government securities	16		14
Mortgage-backed securities	6		6
Municipal bonds	1		1
Total	100	%	100	%

__________


⁽¹⁾	Common collective trusts include domestic and international equity securities.

Schedule of Expected Future Benefit Payments

The following benefit payments, which reflect expected future service, as appropriate, are expected to be paid:

Table 16.9: Expected Future Benefits Payments



(Dollars in millions)	Pension Benefits		Postretirement Benefits
2015	$	12	$	4
2016	12		4
2017	11		4
2018	11		3
2019	11		3
2020-2024	56		15

Income Taxes (Tables)

12 Months Ended

Dec. 31, 2014

Income Tax Disclosure [Abstract]

Schedule of Significant Components of Provision for Income Taxes Attributable to Continuing Operations

The following table presents significant components of the provision for income taxes attributable to continuing operations:

Table 17.1: Significant Components of the Provision for Income Taxes Attributable to Continuing Operations



	Year Ended December 31,
(Dollars in millions)	2014			2013		2012
Current income tax provision:
Federal taxes	$	1,934		$	1,581	$	1,590
State taxes	197			194		154
International taxes	91			115		44
Total current provision	$	2,222		$	1,890	$	1,788
Deferred income tax (benefit) provision:
Federal taxes	$	(125	)	$	284	$	(246	)
State taxes	22			46		(85		)
International taxes	27			4		18
Total deferred (benefit) provision	$	(76	)	$	334	$	(313	)
Total income tax provision	$	2,146		$	2,224	$	1,475

Schedule of Income Tax Provision (Benefit) Reported in Stockholders' Equity

The following table presents the income tax provision (benefit) reported in stockholders’ equity:

Table 17.2: Income Tax Provision (Benefit) Reported in Stockholders’ Equity



	Year Ended December 31,
(Dollars in millions)	2014		2013			2012
Income tax provision (benefit) recorded in AOCI ⁽¹⁾	$	374	$	(978	)	$	303
Income tax provision (benefit) recorded in additional paid in capital	16		(10		)	15
Foreign currency translation gains	6		5			3
Total income tax provision (benefit) recorded in stockholders’ equity	$	396	$	(983	)	$	321

__________


⁽¹⁾	Includes the impact from hedging instruments designated as net investment hedges that were entered into during 2014.

Schedule of Effective Income Tax Rate

Table 17.3: Effective Income Tax Rate



	Year Ended December 31,
(Dollars in millions)	2014		2013		2012
Income tax at U.S. federal statutory tax rate	35.0	%	35.0	%	35.0	%
State taxes, net of federal benefit	1.8		2.1		1.9
Low-income housing, new markets tax credits, and other credits	(3.0	)	(2.5	)	(2.5	)
Other foreign tax differences, net	(0.6	)	(0.6	)	(0.7	)
Nontaxable bargain purchase gain	0.0		0.0		(4.0	)
Other, net	(0.5	)	(0.2	)	(1.2	)
Effective tax rate	32.7	%	33.8	%	28.5	%

Schedule of Significant Components of Deferred Tax Assets and Liabilities

The following table presents significant components of the Company’s deferred tax assets and liabilities at December 31, 2014 and 2013:

Table 17.4: Significant Components of Deferred Tax Assets and Liabilities



(Dollars in millions)	December 31, 2014			December 31, 2013
Deferred tax assets:
Allowance for loan and lease losses	$	1,574		$	1,583
Rewards programs	993			855
Security and loan valuations	928			1,296
Compensation and employee benefits	305			304
Representation and warranty reserve	271			444
Net operating loss and tax credit carryforwards	163			248
Goodwill and intangibles	140			0
Unearned income	100			87
Net unrealized losses on derivatives	41			167
Other foreign deferred taxes	9			7
Other assets	314			259
Subtotal	4,838			5,250
Valuation allowance	(148		)	(139		)
Total deferred tax assets	4,690			5,111
Deferred tax liabilities:
Original issue discount	875			893
Fixed assets and leases	208			173
Goodwill and intangibles	0			10
Other liabilities	275			303
Total deferred tax liabilities	1,358			1,379
Net deferred tax assets	$	3,332		$	3,732

Schedule of Reconciliation of Change in Unrecognized Tax Benefits

The following table presents the accrued balance of tax, interest and penalties related to unrecognized tax benefits:

Table 17.5: Reconciliation of the Change in Unrecognized Tax Benefits



(Dollars in millions)	Gross Unrecognized Tax Benefits			Accrued Interest and Penalties			Gross Tax, Interest and Penalties
Balance as of January 1, 2013	$	208		$	54		$	262
Additions for tax positions related to prior years	15			7			22
Reductions for tax positions related to prior years due to IRS and other settlements	(109		)	(22		)	(131		)
Balance as of December 31, 2013	$	114		$	39		$	153
Additions for tax positions related to prior years	9			2			11
Reductions for tax positions related to prior years due to IRS and other settlements	(16		)	(5		)	(21		)
Balance as of December 31, 2014	$	107		$	36		$	143
Portion of balance at December 31, 2014 that, if recognized, would impact the effective income tax rate	$	70		$	23		$	93

Fair Value Measurement (Tables)

12 Months Ended

Dec. 31, 2014

Fair Value Disclosures [Abstract]

Schedule of Assets and Liabilities Measured at Fair Value on Recurring Basis

The following table displays our assets and liabilities measured on our consolidated balance sheets at fair value on a recurring basis as of December 31, 2014 and 2013:

Table 18.1: Assets and Liabilities Measured at Fair Value on a Recurring Basis



	December 31, 2014
	Fair Value Measurements Using
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets:
Securities available for sale:
U.S. Treasury and agency debt obligations	$	4,117	$	1	$	0	$	4,118
Corporate debt securities guaranteed by U.S. government agencies	0		467		333		800
RMBS	0		24,820		561		25,381
CMBS	0		5,291		228		5,519
Other ABS	0		2,597		65		2,662
Other securities	111		899		18		1,028
Total securities available for sale	4,228		34,075		1,205		39,508
Other assets:
Consumer MSRs	0		0		53		53
Derivative assets⁽¹⁾	4		1,026		66		1,096
Retained interests in securitizations	0		0		221		221
Total assets	$	4,232	$	35,101	$	1,545	$	40,878
Liabilities:
Other liabilities:
Derivative liabilities⁽¹⁾	$	3	$	230	$	43	$	276
Total liabilities	$	3	$	230	$	43	$	276



	December 31, 2013
	Fair Value Measurements Using
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets:
Securities available for sale:
U.S. Treasury and agency debt obligations	$	833	$	1	$	0	$	834
Corporate debt securities guaranteed by U.S. government agencies	0		307		927		1,234
RMBS	0		23,775		1,304		25,079
CMBS	0		5,267		739		6,006
Other ABS	0		6,793		343		7,136
Other securities	127		1,367		17		1,511
Total securities available for sale	960		37,510		3,330		41,800
Other assets:
Consumer MSRs	0		4		69		73
Derivative assets⁽¹⁾	3		906		50		959
Retained interests in securitizations	0		0		199		199
Total assets	$	963	$	38,420	$	3,648	$	43,031
Liabilities:
Other liabilities:
Derivative liabilities⁽¹⁾	$	4	$	668	$	38	$	710
Total liabilities	$	4	$	668	$	38	$	710

__________


⁽¹⁾	Does not reflect $4 million and $1 million recognized as a net valuation allowance on derivative assets and liabilities for non-performance risk as of December 31, 2014 and 2013, respectively. Non-performance risk is reflected in other assets/liabilities on the consolidated balance sheets and offset through other income in the consolidated statements of income.

Schedule of Level 3 Inputs Reconciliation for Assets

Table 18.2: Level 3 Recurring Fair Value Rollforward



	Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Year Ended December 31, 2014
			Total Gains (Losses) (Realized/Unrealized)																						Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of December 31, 2014⁽³⁾
			Total Gains (Losses) (Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2014		Included in Net Income⁽¹⁾			Included in OCI		Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, December 31, 2014
Assets:
Securities available for sale:
Corporate debt securities guaranteed by U.S. government agencies	$	927	$	(5	)	$	20	$	0	$	(248	)	$	0	$	(63	)	$	64	$	(362	)	$	333	$	0
RMBS	1,304		65			39		1,022		0			0		(171		)	259		(1,957		)	561		64
CMBS	739		0			3		192		0			0		(75		)	66		(697		)	228		0
Other ABS	343		5			12		0		0			0		(3		)	75		(367		)	65		5
Other securities	17		(1		)	0		0		0			0		(8		)	10		0			18		0
Total securities available for sale	3,330		64			74		1,214		(248		)	0		(320		)	474		(3,383		)	1,205		69
Other assets:
Consumer MSRs	69		(27		)	0		0		0			15		(4		)	0		0			53		(27		)
Derivative assets	50		20			0		0		0			20		(21		)	0		(3		)	66		19
Retained interest in securitizations	199		22			0		0		0			0		0			0		0			221		22
Liabilities:
Other liabilities:
Derivative liabilities	$	38	$	20		$	0	$	0	$	0		$	15	$	(29	)	$	0	$	(1	)	$	43	$	20



	Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Year Ended December 31, 2013
			Total Gains (Losses) (Realized/Unrealized)																							Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of December 31, 2013⁽³⁾
			Total Gains (Losses) (Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2013		Included in Net Income⁽¹⁾			Included in OCI			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, December 31, 2013
Assets:
Securities available for sale:
Corporate debt securities guaranteed by U.S. government agencies	$	650	$	0		$	(39	)	$	272	$	0		$	0	$	(67	)	$	156	$	(45	)	$	927	$	0
RMBS	1,335		(16		)	203			287		0			0		(239		)	794		(1,060		)	1,304		(20		)
CMBS	587		0			(57		)	1,085		(10		)	0		11			284		(1,161		)	739		0
Other ABS	102		(1		)	14			279		(56		)	0		(2		)	103		(96		)	343		(1		)
Other securities	15		0			0			32		(23		)	0		(7		)	1		(1		)	17		0
Total securities available for sale	2,689		(17		)	121			1,955		(89		)	0		(304		)	1,338		(2,363		)	3,330		(21		)
Other assets:
Consumer MSRs	55		34			0			0		0			13		(7		)	0		(26		)	69		18
Derivative assets	90		(22		)	0			0		0			10		(19		)	0		(9		)	50		(22		)
Retained interest in securitization	204		(5		)	0			0		0			0		0			0		0			199		(5		)
Liabilities:
Other liabilities:
Derivative liabilities	$	38	$	14		$	0		$	0	$	0		$	14	$	(28	)	$	1	$	(1	)	$	38	$	14

__________


⁽¹⁾	Gains (losses) related to Level 3 Consumer MSRs, derivative assets and derivative liabilities, and retained interests in securitizations are reported in other non-interest income, which is a component of non-interest income, in our consolidated statements of income.


⁽²⁾	During the years ended December 31, 2014 and 2013, the transfers into Level 3 were primarily driven by less consistency among vendor pricing on individual securities, while the transfers out of Level 3 for 2014 and 2013 were primarily driven by greater consistency among multiple pricing sources.

⁽³⁾

Schedule of Level 3 Inputs Reconciliation for Liabilities

Table 18.2: Level 3 Recurring Fair Value Rollforward



	Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Year Ended December 31, 2014
			Total Gains (Losses) (Realized/Unrealized)																						Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of December 31, 2014⁽³⁾
			Total Gains (Losses) (Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2014		Included in Net Income⁽¹⁾			Included in OCI		Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, December 31, 2014
Assets:
Securities available for sale:
Corporate debt securities guaranteed by U.S. government agencies	$	927	$	(5	)	$	20	$	0	$	(248	)	$	0	$	(63	)	$	64	$	(362	)	$	333	$	0
RMBS	1,304		65			39		1,022		0			0		(171		)	259		(1,957		)	561		64
CMBS	739		0			3		192		0			0		(75		)	66		(697		)	228		0
Other ABS	343		5			12		0		0			0		(3		)	75		(367		)	65		5
Other securities	17		(1		)	0		0		0			0		(8		)	10		0			18		0
Total securities available for sale	3,330		64			74		1,214		(248		)	0		(320		)	474		(3,383		)	1,205		69
Other assets:
Consumer MSRs	69		(27		)	0		0		0			15		(4		)	0		0			53		(27		)
Derivative assets	50		20			0		0		0			20		(21		)	0		(3		)	66		19
Retained interest in securitizations	199		22			0		0		0			0		0			0		0			221		22
Liabilities:
Other liabilities:
Derivative liabilities	$	38	$	20		$	0	$	0	$	0		$	15	$	(29	)	$	0	$	(1	)	$	43	$	20



	Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Year Ended December 31, 2013
			Total Gains (Losses) (Realized/Unrealized)																							Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of December 31, 2013⁽³⁾
			Total Gains (Losses) (Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2013		Included in Net Income⁽¹⁾			Included in OCI			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, December 31, 2013
Assets:
Securities available for sale:
Corporate debt securities guaranteed by U.S. government agencies	$	650	$	0		$	(39	)	$	272	$	0		$	0	$	(67	)	$	156	$	(45	)	$	927	$	0
RMBS	1,335		(16		)	203			287		0			0		(239		)	794		(1,060		)	1,304		(20		)
CMBS	587		0			(57		)	1,085		(10		)	0		11			284		(1,161		)	739		0
Other ABS	102		(1		)	14			279		(56		)	0		(2		)	103		(96		)	343		(1		)
Other securities	15		0			0			32		(23		)	0		(7		)	1		(1		)	17		0
Total securities available for sale	2,689		(17		)	121			1,955		(89		)	0		(304		)	1,338		(2,363		)	3,330		(21		)
Other assets:
Consumer MSRs	55		34			0			0		0			13		(7		)	0		(26		)	69		18
Derivative assets	90		(22		)	0			0		0			10		(19		)	0		(9		)	50		(22		)
Retained interest in securitization	204		(5		)	0			0		0			0		0			0		0			199		(5		)
Liabilities:
Other liabilities:
Derivative liabilities	$	38	$	14		$	0		$	0	$	0		$	14	$	(28	)	$	1	$	(1	)	$	38	$	14

__________


⁽¹⁾	Gains (losses) related to Level 3 Consumer MSRs, derivative assets and derivative liabilities, and retained interests in securitizations are reported in other non-interest income, which is a component of non-interest income, in our consolidated statements of income.


⁽²⁾	During the years ended December 31, 2014 and 2013, the transfers into Level 3 were primarily driven by less consistency among vendor pricing on individual securities, while the transfers out of Level 3 for 2014 and 2013 were primarily driven by greater consistency among multiple pricing sources.

⁽³⁾

Schedule of Assets Measured at Fair Value on Recurring Basis Quantitative Information

Table 18.3: Quantitative Information about Level 3 Fair Value Measurements

Quantitative Information about Level 3 Fair Value Measurements

(Dollars in millions)

Fair Value at December 31,
2014

Significant

Valuation

Techniques

Significant

Unobservable

Inputs

Range

Weighted

Average

Assets:

Securities available for sale:

RMBS

561

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate
Default rate
Loss severity

0-18%
0-23%
0-15%
0-85%

6%
4%
5%
55%

CMBS

228

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate

1-4%
0-100%

1%
5%

Other ABS

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate
Default rate
Loss severity

2-7%
0-3%
1-10%
30-88%

5%
2%
7%
71%

U.S. government guaranteed debt and other securities

351

Discounted cash flows (3rd party pricing)

Yield

1-4%

Other assets:

Consumer MSRs

Discounted cash flows

Total prepayment rate
Discount rate
Option Adjusted Spread rate
Servicing cost ($ per loan)

12-27%
12%
435-1,500 bps
$93.18-$208.70

18%
12%
478 bps
$100.63

Derivative assets

Discounted cash flows

Swap rates

2-3%

Retained interests in securitization⁽¹⁾

221

Discounted cash flows

Life of receivables (months) Constant prepayment rate
Discount rate
Default rate
Loss severity

25-72
2-13%
4-9%
2-8%
19-95%

N/A

Liabilities:

Other liabilities:

Derivative liabilities

Discounted cash flows

Swap rates

2-3%



	Quantitative Information about Level 3 Fair Value Measurements
(Dollars in millions)	Fair Value at December 31, 2013		Significant Valuation Techniques	Significant Unobservable Inputs	Range	Weighted Average
Assets:
Securities available for sale:
RMBS	$	1,304	Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate Default rate Loss severity	0-23% 0-21% 0-18% 0-95%	5% 5% 8% 49%
CMBS	739		Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate	1-4% 0-20%	2% 3%
Other ABS	343		Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate Default rate Loss severity	1-8% 1-6% 1-19% 44-80%	3% 2% 12% 69%
U.S. government guaranteed debt and other securities	944		Discounted cash flows (3rd party pricing)	Yield	0-3%	2%
Other assets:
Consumer MSRs	69		Discounted cash flows	Total prepayment rate Discount rate Servicing cost ($ per loan)	9-32% 10-17% $81.39-$393.52	14% 11% $89.32
Derivative assets	50		Discounted cash flows	Swap rates	3-4%	4%
Retained interests in securitization⁽¹⁾	199		Discounted cash flows	Life of receivables (months) Constant prepayment rate Discount rate Default rate Loss severity	34-101 2-7% 5-14% 2-7% 15-89%	N/A
Liabilities:
Other liabilities:
Derivative liabilities	$	38	Discounted cash flows	Swap rates	3-4%	4%

__________


⁽¹⁾	Due to the nature of the various mortgage securitization structures in which we have retained interests, it is not meaningful to present a consolidated weighted average for the significant unobservable inputs.

Schedule of Liabilities Measured at Fair Value on Recurring Basis Quantitative Information

Table 18.3: Quantitative Information about Level 3 Fair Value Measurements

Quantitative Information about Level 3 Fair Value Measurements

(Dollars in millions)

Fair Value at December 31,
2014

Significant

Valuation

Techniques

Significant

Unobservable

Inputs

Range

Weighted

Average

Assets:

Securities available for sale:

RMBS

561

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate
Default rate
Loss severity

0-18%
0-23%
0-15%
0-85%

6%
4%
5%
55%

CMBS

228

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate

1-4%
0-100%

1%
5%

Other ABS

Discounted cash flows (3rd party pricing)

Yield
Constant prepayment rate
Default rate
Loss severity

2-7%
0-3%
1-10%
30-88%

5%
2%
7%
71%

U.S. government guaranteed debt and other securities

351

Discounted cash flows (3rd party pricing)

Yield

1-4%

Other assets:

Consumer MSRs

Discounted cash flows

Total prepayment rate
Discount rate
Option Adjusted Spread rate
Servicing cost ($ per loan)

12-27%
12%
435-1,500 bps
$93.18-$208.70

18%
12%
478 bps
$100.63

Derivative assets

Discounted cash flows

Swap rates

2-3%

Retained interests in securitization⁽¹⁾

221

Discounted cash flows

Life of receivables (months) Constant prepayment rate
Discount rate
Default rate
Loss severity

25-72
2-13%
4-9%
2-8%
19-95%

N/A

Liabilities:

Other liabilities:

Derivative liabilities

Discounted cash flows

Swap rates

2-3%



	Quantitative Information about Level 3 Fair Value Measurements
(Dollars in millions)	Fair Value at December 31, 2013		Significant Valuation Techniques	Significant Unobservable Inputs	Range	Weighted Average
Assets:
Securities available for sale:
RMBS	$	1,304	Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate Default rate Loss severity	0-23% 0-21% 0-18% 0-95%	5% 5% 8% 49%
CMBS	739		Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate	1-4% 0-20%	2% 3%
Other ABS	343		Discounted cash flows (3rd party pricing)	Yield Constant prepayment rate Default rate Loss severity	1-8% 1-6% 1-19% 44-80%	3% 2% 12% 69%
U.S. government guaranteed debt and other securities	944		Discounted cash flows (3rd party pricing)	Yield	0-3%	2%
Other assets:
Consumer MSRs	69		Discounted cash flows	Total prepayment rate Discount rate Servicing cost ($ per loan)	9-32% 10-17% $81.39-$393.52	14% 11% $89.32
Derivative assets	50		Discounted cash flows	Swap rates	3-4%	4%
Retained interests in securitization⁽¹⁾	199		Discounted cash flows	Life of receivables (months) Constant prepayment rate Discount rate Default rate Loss severity	34-101 2-7% 5-14% 2-7% 15-89%	N/A
Liabilities:
Other liabilities:
Derivative liabilities	$	38	Discounted cash flows	Swap rates	3-4%	4%

__________


⁽¹⁾	Due to the nature of the various mortgage securitization structures in which we have retained interests, it is not meaningful to present a consolidated weighted average for the significant unobservable inputs.

Schedule of Assets Measured at Fair Value on Nonrecurring Basis

The following table presents the carrying amount of the assets measured at fair value on a nonrecurring basis and still held as of December 31, 2014 and 2013, and for which a nonrecurring fair value measurement was recorded during the years then ended:

Table 18.4: Nonrecurring Fair Value Measurements Related to Assets Still Held at Period End



	December 31, 2014
	Estimated Fair Value Hierarchy						Total
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets:
Loans held for investment	$	0	$	0	$	121	$	121
Loans held for sale	0		34		0		34
Other assets⁽¹⁾	0		0		65		65
Total	$	0	$	34	$	186	$	220



	December 31, 2013
	Estimated Fair Value Hierarchy						Total
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets:
Loans held for investment	$	0	$	0	$	84	$	84
Loans held for sale	0		145		0		145
Other assets⁽¹⁾	0		0		64		64
Total	$	0	$	145	$	148	$	293

__________


⁽¹⁾	Includes foreclosed property and repossessed assets of $60 million and long-lived assets held for sale of $5 million as of December 31, 2014, compared to foreclosed property and repossessed assets of $42 million and long-lived assets held for sale of $22 million as of December 31, 2013.

Schedule of Earnings Related to Assets Measured at Fair Value on Nonrecurring Basis

Table 18.5: Nonrecurring Fair Value Measurements Included in Earnings Related to Assets Still Held at Period End



	Total Gains (Losses)
	Year Ended December 31,
(Dollars in millions)	2014			2013
Assets:
Loans held for investment	$	(24	)	$	(28	)
Loans held for sale	0			(1		)
Other assets⁽¹⁾	(12		)	(23		)
Total	$	(36	)	$	(52	)

__________


⁽¹⁾	Includes losses related to foreclosed property and repossessed assets and long-lived assets held for sale.

Schedule of Fair Value of Financial Instruments

The following table presents the fair value of financial instruments, whether or not recognized on the consolidated balance sheets at fair value, as of December 31, 2014 and 2013:

Table 18.6: Fair Value of Financial Instruments



	December 31, 2014				Estimated Fair Value Hierarchy
(Dollars in millions)	Carrying Amount		Estimated Fair Value		Level 1		Level 2		Level 3
Financial assets:
Cash and cash equivalents	$	7,242	$	7,242	$	7,242	$	0	$	0
Restricted cash for securitization investors	234		234		234		0		0
Securities available for sale	39,508		39,508		4,228		34,075		1,205
Securities held to maturity	22,500		23,634		0		23,503		131
Net loans held for investment	203,933		207,104		0		0		207,104
Loans held for sale	626		650		0		650		0
Interest receivable	1,435		1,435		0		1,435		0
Derivative assets	1,096		1,096		4		1,026		66
Retained interests in securitizations	221		221		0		0		221
Financial liabilities:
Non-interest bearing deposits	$	25,081	$	25,081	$	25,081	$	0	$	0
Interest-bearing deposits	180,467		174,074		0		11,668		162,406
Securitized debt obligations	11,624		11,745		0		11,745		0
Senior and subordinated notes	18,684		19,083		0		19,083		0
Federal funds purchased and securities loaned or sold under agreements to repurchase	880		880		880		0		0
Other borrowings	17,269		17,275		0		17,275		0
Interest payable	317		317		0		317		0
Derivative liabilities	276		276		3		230		43



	December 31, 2013				Estimated Fair Value Hierarchy
(Dollars in millions)	Carrying Amount		Estimated Fair Value		Level 1		Level 2		Level 3
Financial assets:
Cash and cash equivalents	$	6,291	$	6,291	$	6,291	$	0	$	0
Restricted cash for securitization investors	874		874		874		0		0
Securities available for sale	41,800		41,800		960		37,510		3,330
Securities held to maturity	19,132		19,185		0		18,895		290
Net loans held for investment	192,884		198,138		0		0		198,138
Loans held for sale	218		219		0		219		0
Interest receivable	1,418		1,418		0		1,418		0
Derivatives assets	959		959		3		906		50
Retained interests in securitizations	199		199		0		0		199
Financial liabilities:
Non-interest bearing deposits	$	22,643	$	22,643	$	22,643	$	0	$	0
Interest-bearing deposits	181,880		175,516		0		14,346		161,170
Securitized debt obligations	10,289		11,081		0		10,835		246
Senior and subordinated notes	13,134		13,715		0		13,715		0
Federal funds purchased and securities loaned or sold under agreements to repurchase	915		915		915		0		0
Other borrowings	16,316		16,324		0		16,324		0
Interest payable	307		307		0		307		0
Derivatives liabilities	710		710		4		668		38

Business Segments (Tables)

12 Months Ended

Dec. 31, 2014

Segment Reporting [Abstract]

Schedule of Segment Results and Reconciliation

The following tables present our business segment results for the years ended December 31, 2014, 2013 and 2012, selected balance sheet data as of December 31, 2014, 2013 and 2012, and a reconciliation of our total business segment results to our reported consolidated income from continuing operations, assets and deposits. Prior period amounts have been recast to conform to the current period.

Table 19.1: Segment Results and Reconciliation



	Year Ended December 31, 2014
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking⁽¹⁾		Other⁽¹⁾			Consolidated Total⁽¹⁾
Net interest income	$	10,310	$	5,748	$	1,751	$	9		$	17,818
Non-interest income	3,311		684		450		27			4,472
Total net revenue	13,621		6,432		2,201		36			22,290
Provision (benefit) for credit losses	2,750		703		93		(5		)	3,541
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization	369		0		0		0			369
Core deposit intangible amortization	0		108		21		0			129
Total PCCR and core deposit intangible amortization	369		108		21		0			498
Other non-interest expense	6,694		3,761		1,062		165			11,682
Total non-interest expense	7,063		3,869		1,083		165			12,180
Income (loss) from continuing operations before income taxes	3,808		1,860		1,025		(124		)	6,569
Income tax provision (benefit)	1,329		665		366		(214		)	2,146
Income from continuing operations, net of tax	$	2,479	$	1,195	$	659	$	90		$	4,423
Loans held for investment	$	85,876	$	71,439	$	50,890	$	111		$	208,316
Deposits	0		168,078		31,954		5,516			205,548



	Year Ended December 31, 2013
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking⁽¹⁾			Other⁽¹⁾			Consolidated Total⁽¹⁾
Net interest income (expense)	$	10,967	$	5,905	$	1,674		$	(440	)	$	18,106
Non-interest income	3,320		749		395			(186		)	4,278
Total net revenue (loss)	14,287		6,654		2,069			(626		)	22,384
Provision (benefit) for credit losses	2,824		656		(24		)	(3		)	3,453
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization	434		0		0			0			434
Core deposit intangible amortization	0		138		27			0			165
Total PCCR and core deposit intangible amortization	434		138		27			0			599
Other non-interest expense	7,005		3,607		931			211			11,754
Total non-interest expense	7,439		3,745		958			211			12,353
Income (loss) from continuing operations before income taxes	4,024		2,253		1,135			(834		)	6,578
Income tax provision (benefit)	1,409		802		404			(391		)	2,224
Income (loss) from continuing operations, net of tax	$	2,615	$	1,451	$	731		$	(443	)	$	4,354
Loans held for investment	$	81,305	$	70,762	$	45,011		$	121		$	197,199
Deposits	0		167,652		30,567			6,304			204,523


	Year Ended December 31, 2012
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking⁽¹⁾			Other⁽¹⁾			Consolidated Total⁽¹⁾
Net interest income (expense)	$	10,182	$	5,788	$	1,551		$	(932	)	$	16,589
Non-interest income	3,078		782		340			607			4,807
Total net revenue (loss)	13,260		6,570		1,891			(325		)	21,396
Provision (benefit) for credit losses	4,061		589		(270		)	35			4,415
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization	350		0		0			0			350
Core deposit intangible amortization	0		159		34			0			193
Total PCCR and core deposit intangible amortization	350		159		34			0			543
Other non-interest expense	6,504		3,712		876			162			11,254
Total non-interest expense	6,854		3,871		910			162			11,797
Income (loss) from continuing operations before income taxes	2,345		2,110		1,251			(522		)	5,184
Income tax provision (benefit)	815		747		441			(528		)	1,475
Income from continuing operations, net of tax	$	1,530	$	1,363	$	810		$	6		$	3,709
Loans held for investment	$	91,755	$	75,127	$	38,820		$	187		$	205,889
Deposits	0		172,396		29,866			10,223			212,485

__________


⁽¹⁾	As of January 1, 2014, we adopted the proportional amortization method of accounting for Investments in Qualified Affordable Housing Projects. See “Note 1—Summary of Significant Accounting Policies” for expanded discussion. Prior periods have been recast to conform to this presentation.

Commitments, Contingencies, Guarantees, and Others (Tables)

12 Months Ended

Dec. 31, 2014

Commitments and Contingencies Disclosure [Abstract]

Schedule of Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser

Table 20.1: Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser



	Estimated Unpaid Principal Balance				Original Principal Balance
(Dollars in billions)	December 31, 2014		December 31, 2013		Total		2008		2007		2006		2005
GSEs	$	3	$	3	$	11	$	1	$	4	$	3	$	3
Insured Securitizations	4		5		20		0		2		8		10
Uninsured Securitizations and Other	16		18		80		3		15		30		32
Total	$	23	$	26	$	111	$	4	$	21	$	41	$	45

Schedule of Open Claims in Pipeline

Table 20.2: Open Pipeline All Vintages (all entities)⁽¹⁾



(Dollars in millions)(All amounts are Original Principal Balance)	GSEs			Insured Securitizations			Uninsured Securitizations and Other			Total
Open claims as of December 31, 2012	$	59		$	1,579		$	781		$	2,419
Gross new demands received	203			40			391			634
Loans repurchased/made whole	(49		)	(5		)	(27		)	(81		)
Demands rescinded	(124		)	0			(23		)	(147		)
Open claims as of December 31, 2013	$	89		$	1,614		$	1,122		$	2,825
Gross new demands received	22			0			742			764
Loans repurchased/made whole	(31		)	0			(5		)	(36		)
Demands rescinded	(64		)	(965		)	(12		)	(1,041		)
Open claims as of December 31, 2014	$	16		$	649		$	1,847		$	2,512

__________

⁽¹⁾

Schedule of Changes in Representation and Warranty Reserve

The following table summarizes changes in our representation and warranty reserve for the years ended December 31, 2014 and 2013:

Table 20.3: Changes in Representation and Warranty Reserve⁽¹⁾



	Year Ended December 31,
(Dollars in millions)	2014			2013
Representation and warranty reserve, beginning of period	$	1,172		$	899
(Benefit) provision for mortgage representation and warranty losses:
Recorded in continuing operations	(26		)	(24		)
Recorded in discontinued operations	(7		)	333
Total (benefit) provision for mortgage representation and warranty losses	(33		)	309
Net realized losses	(408		)	(36		)
Representation and warranty reserve, end of period	$	731		$	1,172

__________


⁽¹⁾	Reported on our consolidated balance sheets as a component of other liabilities.

Schedule of Allocation of Representation and Warranty Reserves

The following table summarizes the allocation of our representation and warranty reserve as December 31, 2014 and 2013:

Table 20.4: Allocation of Representation and Warranty Reserve



	Reserve Liability				Loans Sold 2005 to 2008⁽¹⁾
	December 31,
(Dollars in millions, except for loans sold)	2014		2013
Selected period-end data:
GSEs and Active Insured Securitizations	$	499	$	965	$	27
Inactive Insured Securitizations and Others	232		207		84
Total⁽²⁾	$	731	$	1,172	$	111

__________


⁽¹⁾	Reflects, in billions, the total original principal balance of loans originated by our subsidiaries and sold to third-party investors between 2005 and 2008.


⁽²⁾	The total reserve liability at December 31, 2014 included an immaterial amount related to loans that were originated after 2008.

Capital One Financial Corporation (Parent Company Only) (Tables)

12 Months Ended

Dec. 31, 2014

Condensed Financial Information of Parent Company Only Disclosure [Abstract]

Condensed Income Statement

Table 21.1: Parent Company Statements of Income



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Interest from temporary investments	$	114		$	94		$	47
Interest expense	204			250			574
Dividends, principally from bank subsidiaries	3,449			5,950			0
Non-interest income	53			33			697
Non-interest expense	85			196			173
Income before income taxes and equity in undistributed earnings of subsidiaries	3,327			5,631			(3		)
Income tax (benefit)	11			(66		)	(168		)
Equity in undistributed earnings of subsidiaries	1,107			(1,343		)	3,544
Income from continuing operations, net of tax	4,423			4,354			3,709
Income (loss) from discontinued operations, net of tax	5			(233		)	(217		)
Net income	4,428			4,121			3,492
Dividends and undistributed earnings allocated to participating securities	(18		)	(17		)	(15		)
Preferred stock dividends	(67		)	(53		)	(15		)
Net income available to common stockholders	$	4,343		$	4,051		$	3,462

Condensed Balance Sheet

Table 21.2: Parent Company Balance Sheets



	December 31,
(Dollars in millions)	2014			2013
Assets:
Cash and cash equivalents	$	8,262		$	7,185
Investment in subsidiaries	44,993			43,318
Loans to subsidiaries	1,494			1,487
Securities available for sale	961			807
Other	808			976
Total assets	$	56,518		$	53,773

Liabilities:
Senior and subordinated notes	$	8,907		$	9,458
Other borrowings	1,573			1,545
Other	985			1,138
Total liabilities	11,465			12,141
Stockholders’ equity:
Preferred stock	0			0
Common stock	6			6
Additional paid-in-capital, net	27,869			26,526
Retained earnings	23,973			20,292
Accumulated other comprehensive income	(430		)	(872		)
Less: Treasury stock, at cost	(6,365		)	(4,320		)
Total stockholders’ equity	45,053			41,632
Total liabilities and stockholders’ equity	$	56,518		$	53,773

Condensed Cash Flow Statement

Table 21.3: Parent Company Statements of Cash Flows



	Year Ended December 31,
(Dollars in millions)	2014			2013			2012
Operating activities:
Net income	$	4,428		$	4,121		$	3,492
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Dividends (undistributed earnings) from subsidiaries:
Continuing operations	(1,107		)	1,343			(3,544		)
Discontinued operations	(5		)	233			217
Accretion	(76		)	(57		)	(24		)
Decrease (increase) in other assets	145			(675		)	113
Decrease in other liabilities	(152		)	(388		)	(34		)
Net cash provided by operating activities	3,233			4,577			220
Investing activities:
Decrease (increase) in investment in subsidiaries	94			787			(9,709		)
Proceeds from maturities of securities available for sale	50			46			24
Purchase of securities available for sale	(143		)	(287		)	(351		)
Increase in loans to subsidiaries	(7		)	(153		)	(997		)
Proceeds from issuance of common stock for acquisition	0			0			2,638
Net cash (used in) provided by investing activities	(6		)	393			(8,395		)
Financing activities:
Increase (decrease) in borrowings from subsidiaries	28			(3,490		)	555
Issuance of senior notes	1,498			849			2,246
Maturities of senior notes	(2,100		)	(1,040		)	(632		)
Dividends paid—common stock	(679		)	(555		)	(111		)
Dividends paid—preferred stock	(67		)	(53		)	(15		)
Purchases of treasury stock	(2,045		)	(1,033		)	(43		)
Net proceeds from issuances of common stock	100			81			3,233
Net proceeds from issuances of preferred stock	969			0			853
Proceeds from stock-based payment activities	146			114			80
Net cash (used in) provided by financing activities	(2,150		)	(5,127		)	6,166
Increase (decrease) in cash and cash equivalents	1,077			(157		)	(2,009		)
Cash and cash equivalents at beginning of year	7,185			7,342			9,351
Cash and cash equivalents at end of year	$	8,262		$	7,185		$	7,342

__________


⁽¹⁾	We adopted ASU 2014-01 “Accounting for Investments in Qualified Affordable Housing Projects” (Investments in Qualified Affordable Housing Projects) as of January 1, 2014. See “Note 1—Summary of Significant Accounting Policies” for additional information. Prior period results and related metrics have been recast to conform to this presentation.

Summary of Significant Accounting Policies - Segments (Details)	12 Months Ended
	Dec. 31, 2014 Segment
Accounting Policies [Abstract]
Number of operating segments	3

Summary of Significant Accounting Policies - Recent Acquisitions (Details) account in Millions, $ in Millions	Nov. 01, 2013 USD ($)	May 01, 2012 USD ($) account	Feb. 17, 2012 USD ($)
Beech Street Capital
Business Acquisition [Line Items]
Value of acquired mortgage servicing portfolio	$ 10,000
ING Direct Acquisition
Business Acquisition [Line Items]
Business combination, addition of loans			$ 40,400
Business combination, other assets			53,900
Business combination, deposits			$ 84,400
2012 U.S. Card Acquisition
Business Acquisition [Line Items]
Number of active accounts acquired \| account		27
Business combination, addition of loans		$ 27,800
Business combination, other assets		$ 327

Summary of Significant Accounting Policies - Recent Disposals (Details) $ in Billions	Sep. 06, 2013 USD ($)
Best Buy Private Label and Co-Branded Credit Card Portfolio
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Amount received from sale pursuant to the agreement	$ 6.4

Summary of Significant Accounting Policies - Loans and Allowance for Loan and Lease Losses (Details)	12 Months Ended
	Dec. 31, 2014 Segment component	Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]
Maximum term for loan modification under fixed payment plans	60 months
Threshold period past due for delinquency status of financing receivables	30 days
Threshold period of consecutive payments to remove from nonaccrual status	6 months
Number of components used to develop allowance for loan and lease losses \| component	3
Credit Card
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loan origination fees and direct loan origination costs amortization period	12 months
Threshold period past due for write-off of financing receivable	180 days
Credit Card \| Privileges Revoked
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable		120 days
Credit Card \| Notification of Death
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable	60 days
Credit Card \| Minimum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for nonperforming status of financing receivables	90 days
Credit Card \| Maximum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for nonperforming status of financing receivables	120 days
Consumer Banking
Accounts, Notes, Loans and Financing Receivable [Line Items]
Number of portfolio subsegments within portfolio segment \| Segment	4
Consumer Banking \| Notification of Death
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable	60 days
Consumer Banking \| Chapter Seven Bankruptcy
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable	40 days
Consumer Banking \| Auto
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for nonperforming status of financing receivables	90 days
Threshold period past due for write-off of financing receivable	120 days
Consumer Banking \| Auto \| Chapter Seven Bankruptcy
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable	60 days
Consumer Banking \| Home loan
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for nonperforming status of financing receivables	90 days
Threshold period past due for write-off of financing receivable	180 days
Consumer Banking \| Home loan \| Chapter Seven Bankruptcy
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable	60 days
Consumer Banking \| Small Business Banking Loans
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for nonperforming status of financing receivables	90 days
Consumer Banking \| Small Business Banking Loans \| Minimum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable	90 days
Consumer Banking \| Small Business Banking Loans \| Maximum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable	120 days
Consumer Banking \| Other Consumer Loans
Accounts, Notes, Loans and Financing Receivable [Line Items]
Threshold period past due for write-off of financing receivable	120 days

Summary of Significant Accounting Policies - Useful Lives for Premises and Equipment (Details)	12 Months Ended
	Dec. 31, 2014
Buildings and improvements \| Minimum
Property, Plant and Equipment [Line Items]
Useful Lives, years	5 years
Buildings and improvements \| Maximum
Property, Plant and Equipment [Line Items]
Useful Lives, years	39 years
Furniture and equipment \| Minimum
Property, Plant and Equipment [Line Items]
Useful Lives, years	3 years
Furniture and equipment \| Maximum
Property, Plant and Equipment [Line Items]
Useful Lives, years	10 years
Computers and software \| Minimum
Property, Plant and Equipment [Line Items]
Useful Lives, years	3 years
Computers and software \| Maximum
Property, Plant and Equipment [Line Items]
Useful Lives, years	7 years

Summary of Significant Accounting Policies - Customer Rewards Reserve and Revenue Recognition (Details) - USD ($) $ in Billions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Accounts, Notes, Loans and Financing Receivable [Line Items]
Customer rewards program	$ 2.7	$ 2.3
Minimum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Promotional program period of time to payoff principal balance without incurring interest	6 months
Maximum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Promotional program period of time to payoff principal balance without incurring interest	2 years
Credit Card
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loan origination fees and direct loan origination costs amortization period	12 months

Summary of Significant Accounting Policies - Arrangements (Details) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Collaborative Arrangements and Non-collaborative Arrangement Transactions [Line Items]
Reduction in provision for loan and lease losses	$ (1,109)	$ (993)	$ (704)	$ (735)	$ (957)	$ (849)	$ (762)	$ (885)	$ (3,541)	$ (3,453)	$ (4,415)
Reduction in interest income									$ (17,662)	(18,222)	(17,544)
Minimum
Collaborative Arrangements and Non-collaborative Arrangement Transactions [Line Items]
Initial term of partnership agreement									2 years
Maximum
Collaborative Arrangements and Non-collaborative Arrangement Transactions [Line Items]
Initial term of partnership agreement									10 years
Loss Sharing Agreement
Collaborative Arrangements and Non-collaborative Arrangement Transactions [Line Items]
Reduction in charge-offs due to loss sharing agreements									$ 164	151	156
Reduction in provision for loan and lease losses									167	111	187
Expected reimbursement netted in allowance for loan losses	$ 143				$ 141				143	141
Collaborative Arrangement
Collaborative Arrangements and Non-collaborative Arrangement Transactions [Line Items]
Reduction in interest income									$ 1,000	$ 965	$ 885

Summary of Significant Accounting Policies - Accounting for Investments in Qualified Affordable Housing Projects (Details) - USD ($) $ / shares in Units, $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Total assets	$ 308,854				$ 296,933				$ 308,854	$ 296,933
Liabilities	263,801				255,301				263,801	255,301
Retained earnings	23,973				20,292				23,973	20,292
Net income	$ 999	$ 1,081	$ 1,194	$ 1,154	$ 852	$ 1,105	$ 1,108	$ 1,056	$ 4,428	$ 4,121	$ 3,492
Net income per basic common share (in dollars per share)	$ 1.76	$ 1.89	$ 2.07	$ 1.99	$ 1.46	$ 1.87	$ 1.88	$ 1.79	$ 7.71	$ 6.99	$ 6.17
Net income per diluted common share (in dollars per share)	$ 1.73	$ 1.86	$ 2.04	$ 1.96	$ 1.43	$ 1.84	$ 1.85	$ 1.77	$ 7.59	$ 6.89	$ 6.11
Investment recognized, amortization									$ 305
Investment, tax credits									336
Carrying value of investments in qualified affordable housing projects	$ 3,200				$ 2,800				3,200	$ 2,800
Unfunded commitment liability	$ 1,300								$ 1,300
Accounting Standards Update 2014-01 \| Restatement adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Total assets					(115)					(115)	$ 24
Liabilities					(3)					(3)	98
Retained earnings					(112)					(112)	(74)
Net income										$ (38)	$ (25)
Net income per basic common share (in dollars per share)										$ (0.06)	$ (0.04)
Net income per diluted common share (in dollars per share)										$ (0.07)	$ (0.05)
Accounting Standards Update 2014-01 \| Previously reported
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Total assets					297,000					$ 297,000	$ 313,000
Liabilities					255,300					255,300	272,400
Retained earnings					$ 20,400					20,400	16,900
Net income										$ 4,200	$ 3,500
Net income per basic common share (in dollars per share)										$ 7.05	$ 6.21
Net income per diluted common share (in dollars per share)										$ 6.96	$ 6.16

Discontinued Operations - Summary of Results from Discontinued Operations (Details) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Income (loss) from discontinued operations, net of tax	$ 29	$ (44)	$ (10)	$ 30	$ (23)	$ (13)	$ (119)	$ (78)	$ 5	$ (233)	$ (217)
Wholesale Mortgage Banking Unit
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Non-interest income (expense), net									8	(371)	(343)
Income (loss) from discontinued operations before income taxes									8	(371)	(343)
Income tax provision (benefit)									3	(138)	(126)
Income (loss) from discontinued operations, net of tax									$ 5	$ (233)	$ (217)

Discontinued Operations - Additional Information (Details) - Wholesale Mortgage Banking Unit - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Remaining assets of discontinued operations	$ 242	$ 370
Remaining liabilities of discontinued operations	$ 646	$ 960

Investment Securities - Additional Information (Details) $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($) Security	Dec. 31, 2013 USD ($)	Dec. 31, 2012 USD ($)	Sep. 30, 2013 USD ($)
Schedule of Available-for-sale Securities [Line Items]
Transfer from securities available for sale to securities held to maturity	$ 0	$ 18,275	$ 0
Pre-tax unrealized losses under securities		1,500		$ 1,500
Number of sale securities exceeding amortized cost over fair value \| Security	500
Amortized cost exceeding fair value	$ 237	631
Difference in amortized cost and fair value of securities that had been in a loss position for 12 months or longer	$ 206	109
Securities held to maturity \| Security	20
Difference in carrying value and fair value	$ 6
Fair value of securities pledged	3,500	10,700
Carrying value of securities pledged	9,000	8,200
Encumbered amount of securities pledged as collateral	10,600	17,300
Fair value of securities pledged, accepted	$ 91	$ 53
Non-agency RMBS and CMBS, Non-agency ABS and Other Securities \| Gross Unrealized Losses on Available-for-sale Securities
Schedule of Available-for-sale Securities [Line Items]
Percentage of portfolio	21.00%
Investment Securities Portfolio \| US Treasury and Government
Schedule of Available-for-sale Securities [Line Items]
Percentage of portfolio	86.00%	77.00%
Non-agency RMBS and CMBS, Non-agency ABS and Other Securities
Schedule of Available-for-sale Securities [Line Items]
Amortized cost exceeding fair value	$ 51

Investment Securities - Schedule of Investment Portfolio (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Investments, Debt and Equity Securities [Abstract]
Securities available for sale, at fair value	$ 39,508	$ 41,800
Securities held to maturity, at carrying value	22,500	19,132
Total investments	$ 62,008	$ 60,932

Investment Securities - Schedule of Available-for-Sale Securities (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Investment securities available for sale:
Total Amortized Cost	$ 38,859	$ 41,632
Gross Unrealized Gains	886	799
Gross Unrealized Losses	(237)	(631)
Securities available for sale, at fair value	$ 39,508	$ 41,800
Collateralized by Credit Card Loans \| Other Asset-backed Securities Portfolio
Investment securities available for sale:
Percentage of portfolio	56.00%	65.00%
Auto Dealer Floor Plan Inventory Loans and Leases \| Other Asset-backed Securities Portfolio
Investment securities available for sale:
Percentage of portfolio	16.00%	15.00%
U.S. Treasury and agency debt obligations
Investment securities available for sale:
Total Amortized Cost	$ 4,114	$ 832
Gross Unrealized Gains	5	2
Gross Unrealized Losses	(1)	0
Securities available for sale, at fair value	4,118	834
Corporate debt securities guaranteed by U.S. government agencies
Investment securities available for sale:
Total Amortized Cost	819	1,282
Gross Unrealized Gains	1	1
Gross Unrealized Losses	(20)	(49)
Securities available for sale, at fair value	800	1,234
RMBS
Investment securities available for sale:
Total Amortized Cost	24,742	24,737
Gross Unrealized Gains	757	689
Gross Unrealized Losses	(118)	(347)
Securities available for sale, at fair value	25,381	25,079
RMBS \| Agency
Investment securities available for sale:
Total Amortized Cost	21,804	21,572
Gross Unrealized Gains	296	239
Gross Unrealized Losses	(105)	(332)
Securities available for sale, at fair value	21,995	21,479
RMBS \| Non-Agency
Investment securities available for sale:
Total Amortized Cost	2,938	3,165
Gross Unrealized Gains	461	450
Gross Unrealized Losses	(13)	(15)
Securities available for sale, at fair value	3,386	3,600
Non-credit OTTI losses related to non-agency RMBS	8	12
CMBS
Investment securities available for sale:
Total Amortized Cost	5,531	6,116
Gross Unrealized Gains	63	34
Gross Unrealized Losses	(75)	(144)
Securities available for sale, at fair value	5,519	6,006
CMBS \| Agency
Investment securities available for sale:
Total Amortized Cost	3,751	4,262
Gross Unrealized Gains	32	20
Gross Unrealized Losses	(60)	(84)
Securities available for sale, at fair value	3,723	4,198
CMBS \| Non-Agency
Investment securities available for sale:
Total Amortized Cost	1,780	1,854
Gross Unrealized Gains	31	14
Gross Unrealized Losses	(15)	(60)
Securities available for sale, at fair value	1,796	1,808
Other ABS
Investment securities available for sale:
Total Amortized Cost	2,618	7,123
Gross Unrealized Gains	54	49
Gross Unrealized Losses	(10)	(36)
Securities available for sale, at fair value	2,662	7,136
Other securities
Investment securities available for sale:
Total Amortized Cost	1,035	1,542
Gross Unrealized Gains	6	24
Gross Unrealized Losses	(13)	(55)
Securities available for sale, at fair value	$ 1,028	$ 1,511

Investment Securities - Investment Securities Held to Maturity (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Schedule of Held-to-maturity Securities [Line Items]
Amortized Cost	$ 23,804	$ 20,567
Unrealized Losses Recorded in AOCI	(1,304)	(1,435)
Carrying Value	22,500	19,132
Gross Unrealized Gains	1,140	88
Gross Unrealized Losses	(6)	(35)
Fair Value	23,634	19,185
Agency \| RMBS
Schedule of Held-to-maturity Securities [Line Items]
Amortized Cost	21,347	18,746
Unrealized Losses Recorded in AOCI	(1,184)	(1,303)
Carrying Value	20,163	17,443
Gross Unrealized Gains	1,047	72
Gross Unrealized Losses	0	(30)
Fair Value	21,210	17,485
Agency \| CMBS
Schedule of Held-to-maturity Securities [Line Items]
Amortized Cost	2,457	1,821
Unrealized Losses Recorded in AOCI	(120)	(132)
Carrying Value	2,337	1,689
Gross Unrealized Gains	93	16
Gross Unrealized Losses	(6)	(5)
Fair Value	$ 2,424	$ 1,700

Investment Securities - Schedule of Available-for-Sale Securities in Gross Unrealized Loss Position (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	$ 7,382	$ 18,837
Less than 12 Months, Gross Unrealized Losses	(31)	(522)
12 Months or Longer, Fair Value	8,871	2,760
12 Months or Longer, Gross Unrealized Losses	(206)	(109)
Total Fair Value	16,253	21,597
Total Gross Unrealized Losses	(237)	(631)
U.S. Treasury and agency debt obligations
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	1,499
Less than 12 Months, Gross Unrealized Losses	(1)
12 Months or Longer, Fair Value	0
12 Months or Longer, Gross Unrealized Losses	0
Total Fair Value	1,499
Total Gross Unrealized Losses	(1)
Corporate debt securities guaranteed by U.S. government agencies
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	113	1,143
Less than 12 Months, Gross Unrealized Losses	(2)	(47)
12 Months or Longer, Fair Value	557	46
12 Months or Longer, Gross Unrealized Losses	(18)	(2)
Total Fair Value	670	1,189
Total Gross Unrealized Losses	(20)	(49)
RMBS
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	4,329	10,223
Less than 12 Months, Gross Unrealized Losses	(24)	(273)
12 Months or Longer, Fair Value	4,503	1,826
12 Months or Longer, Gross Unrealized Losses	(94)	(74)
Total Fair Value	8,832	12,049
Total Gross Unrealized Losses	(118)	(347)
RMBS \| Agency
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	3,917	9,769
Less than 12 Months, Gross Unrealized Losses	(15)	(263)
12 Months or Longer, Fair Value	4,413	1,770
12 Months or Longer, Gross Unrealized Losses	(90)	(69)
Total Fair Value	8,330	11,539
Total Gross Unrealized Losses	(105)	(332)
RMBS \| Non-Agency
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	412	454
Less than 12 Months, Gross Unrealized Losses	(9)	(10)
12 Months or Longer, Fair Value	90	56
12 Months or Longer, Gross Unrealized Losses	(4)	(5)
Total Fair Value	502	510
Total Gross Unrealized Losses	(13)	(15)
CMBS
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	552	3,794
Less than 12 Months, Gross Unrealized Losses	(3)	(117)
12 Months or Longer, Fair Value	2,674	439
12 Months or Longer, Gross Unrealized Losses	(72)	(27)
Total Fair Value	3,226	4,233
Total Gross Unrealized Losses	(75)	(144)
CMBS \| Agency
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	294	2,842
Less than 12 Months, Gross Unrealized Losses	(2)	(74)
12 Months or Longer, Fair Value	1,993	256
12 Months or Longer, Gross Unrealized Losses	(58)	(10)
Total Fair Value	2,287	3,098
Total Gross Unrealized Losses	(60)	(84)
CMBS \| Non-Agency
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	258	952
Less than 12 Months, Gross Unrealized Losses	(1)	(43)
12 Months or Longer, Fair Value	681	183
12 Months or Longer, Gross Unrealized Losses	(14)	(17)
Total Fair Value	939	1,135
Total Gross Unrealized Losses	(15)	(60)
Other ABS
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	783	2,528
Less than 12 Months, Gross Unrealized Losses	(1)	(34)
12 Months or Longer, Fair Value	586	392
12 Months or Longer, Gross Unrealized Losses	(9)	(2)
Total Fair Value	1,369	2,920
Total Gross Unrealized Losses	(10)	(36)
Other securities
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	106	1,149
Less than 12 Months, Gross Unrealized Losses	0	(51)
12 Months or Longer, Fair Value	551	57
12 Months or Longer, Gross Unrealized Losses	(13)	(4)
Total Fair Value	657	1,206
Total Gross Unrealized Losses	$ (13)	$ (55)

Investment Securities - Schedule of Contractual Maturities for Available for Sale Securities (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Amortized Cost
Due in 1 year or less	$ 877
Due after 1 year through 5 years	6,432
Due after 5 years through 10 years	2,831
Due after 10 years	28,719
Total Amortized Cost	38,859	$ 41,632
Fair Value
Due in 1 year or less	877
Due after 1 year through 5 years	6,442
Due after 5 years through 10 years	2,835
Due after 10 years	29,354
Total Fair Value	$ 39,508

Investment Securities - Schedule of Contractual Maturities of Securities Held to Maturity (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Carrying Value
Due after 5 years through 10 years	$ 1,144
Due after 10 years	21,356
Carrying Value	22,500	$ 19,132
Fair Value
Due after 5 years through 10 years	1,221
Due after 10 years	22,413
Fair Value	$ 23,634	$ 19,185

Investment Securities - Schedule of Expected Maturities and Weighted Average Yields of Investment Securities by Major Security Type (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Securities available for sale
Due in 1 Year or Less	$ 2,001
Due 1 Year through 5 Years	21,779
Due 5 Years through 10 Years	15,109
Due 10 Years	619
Securities available for sale	39,508	$ 41,800
Amortized cost of securities available for sale
Due in 1 Year or Less	2,004
Due 1 Year through 5 Years	21,571
Due 5 Years through 10 Years	14,745
Due 10 Years	539
Total Amortized Cost	$ 38,859	41,632
Weighted average yield for securities available for sale
Due in 1 Year or Less	1.23%
Due 1 Year through 5 Years	2.21%
Due 5 Years through 10 Years	3.20%
Due 10 Years	10.61%
Total weighted average yield	2.64%
Carrying value of securities held to maturity
Due in 1 Year or Less	$ 23
Due 1 Year through 5 Years	1,617
Due 5 Years through 10 Years	18,774
Due 10 Years	2,086
Carrying Value	22,500	19,132
Fair value of securities held to maturity
Due in 1 Year or Less	23
Due 1 Year through 5 Years	1,642
Due 5 Years through 10 Years	19,673
Due 10 Years	2,296
Fair Value	$ 23,634	19,185
Weighted average yield for securities held to maturity
Due in 1 Year or Less	4.13%
Due 1 Year through 5 Years	2.73%
Due 5 Years through 10 Years	2.68%
Due 10 Years	3.53%
Total weighted average yield	2.76%
U.S. Treasury and agency debt obligations
Securities available for sale
Due in 1 Year or Less	$ 201
Due 1 Year through 5 Years	3,917
Due 5 Years through 10 Years	0
Due 10 Years	0
Securities available for sale	4,118	834
Amortized cost of securities available for sale
Total Amortized Cost	4,114	832
Corporate debt securities guaranteed by U.S. government agencies
Securities available for sale
Due in 1 Year or Less	0
Due 1 Year through 5 Years	415
Due 5 Years through 10 Years	371
Due 10 Years	14
Securities available for sale	800	1,234
Amortized cost of securities available for sale
Total Amortized Cost	819	1,282
RMBS
Securities available for sale
Due in 1 Year or Less	287
Due 1 Year through 5 Years	13,014
Due 5 Years through 10 Years	11,618
Due 10 Years	462
Securities available for sale	25,381	25,079
Amortized cost of securities available for sale
Total Amortized Cost	24,742	24,737
RMBS \| Agency
Securities available for sale
Due in 1 Year or Less	275
Due 1 Year through 5 Years	12,050
Due 5 Years through 10 Years	9,670
Due 10 Years	0
Securities available for sale	21,995	21,479
Amortized cost of securities available for sale
Total Amortized Cost	21,804	21,572
Carrying value of securities held to maturity
Due in 1 Year or Less	23
Due 1 Year through 5 Years	810
Due 5 Years through 10 Years	17,262
Due 10 Years	2,068
Carrying Value	20,163	17,443
Fair value of securities held to maturity
Fair Value	21,210	17,485
RMBS \| Non-Agency
Securities available for sale
Due in 1 Year or Less	12
Due 1 Year through 5 Years	964
Due 5 Years through 10 Years	1,948
Due 10 Years	462
Securities available for sale	3,386	3,600
Amortized cost of securities available for sale
Total Amortized Cost	2,938	3,165
CMBS
Securities available for sale
Due in 1 Year or Less	461
Due 1 Year through 5 Years	2,803
Due 5 Years through 10 Years	2,235
Due 10 Years	20
Securities available for sale	5,519	6,006
Amortized cost of securities available for sale
Total Amortized Cost	5,531	6,116
CMBS \| Agency
Securities available for sale
Due in 1 Year or Less	337
Due 1 Year through 5 Years	2,335
Due 5 Years through 10 Years	1,051
Due 10 Years	0
Securities available for sale	3,723	4,198
Amortized cost of securities available for sale
Total Amortized Cost	3,751	4,262
Carrying value of securities held to maturity
Due in 1 Year or Less	0
Due 1 Year through 5 Years	807
Due 5 Years through 10 Years	1,512
Due 10 Years	18
Carrying Value	2,337	1,689
Fair value of securities held to maturity
Fair Value	2,424	1,700
CMBS \| Non-Agency
Securities available for sale
Due in 1 Year or Less	124
Due 1 Year through 5 Years	468
Due 5 Years through 10 Years	1,184
Due 10 Years	20
Securities available for sale	1,796	1,808
Amortized cost of securities available for sale
Total Amortized Cost	1,780	1,854
Other ABS
Securities available for sale
Due in 1 Year or Less	954
Due 1 Year through 5 Years	1,386
Due 5 Years through 10 Years	287
Due 10 Years	35
Securities available for sale	2,662	7,136
Amortized cost of securities available for sale
Total Amortized Cost	2,618	7,123
Other securities
Securities available for sale
Due in 1 Year or Less	98
Due 1 Year through 5 Years	244
Due 5 Years through 10 Years	598
Due 10 Years	88
Securities available for sale	1,028	1,511
Amortized cost of securities available for sale
Total Amortized Cost	$ 1,035	$ 1,542

Investment Securities - Schedule of Credit Losses Related to Debt Securities Recognized in Earnings (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Other than Temporary Impairment, Credit Losses Recognized in Earnings [Roll Forward]
Credit loss component, beginning of period	$ 160	$ 120	$ 68
Additions:
Initial credit impairment	5	14	22
Subsequent credit impairment	12	27	30
Total additions	17	41	52
Reduction due to payoffs, disposals, transfers & other	(2)	(1)	0
Credit loss component, end of period	$ 175	$ 160	$ 120

Investment Securities - Schedule of Gross Realized Gains and Losses on Available-for-Sale Securities and OTTI Recognized in Earnings (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Realized gains (losses):
Gross realized gains	$ 55	$ 8	$ 56
Gross realized losses	(34)	(1)	(11)
Net realized gains	21	7	45
OTTI recognized in earnings:
Credit-related OTTI	(17)	(41)	(52)
Intent-to-sell OTTI	(7)	0	0
Total OTTI recognized in earnings	(24)	(41)	(52)
Net securities losses	(3)	(34)	(7)
Proceeds from sales	$ 7,417	$ 2,539	$ 16,894

Investment Securities - Schedule of Outstanding Contractual Balance and Carrying Value of Acquired Credit-Impaired Debt Securities (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Outstanding Balance and Carrying Value of Acquired Securities
Outstanding balance	$ 4,259	$ 4,700
Carrying value	2,839	2,896
Amortized cost	$ 2,354	$ 2,432

Investment Securities - Schedule of Changes in Accretable Yield of Acquired Securities (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Changes in Accretable Yield of Acquired Securities
Accretable yield beginning balance	$ 1,423	$ 1,512
Additions from new acquisitions	34	88
Accretion recognized in earnings	(243)	(247)
Reduction due to payoffs, disposals, transfers and other	(3)	(2)
Net reclassifications from (to) nonaccretable difference	39	72
Accretable yield ending balance	$ 1,250	$ 1,423

Loans - Additional Information (Detail)		3 Months Ended	12 Months Ended
Loans - Additional Information (Detail)	Sep. 06, 2013 USD ($)	Mar. 31, 2013 USD ($)	Dec. 31, 2014 USD ($) Segment	Dec. 31, 2013 USD ($)	Dec. 31, 2012 USD ($)
Accounts, Notes, Loans and Financing Receivable [Line Items]
Number of portfolio segments \| Segment			3
Acquired loans accounted for based on expected cash flows			$ 23,500,000,000	$ 28,550,000,000
Assets subject to sale agreement, loan		$ 7,000,000,000
Adjustment to portfolio asset lower of cost or fair value	$ 26,000,000
Loans held for sale			626,000,000	218,000,000
Troubled debt restructurings included in impaired loans			1,700,000,000	1,700,000,000
Finance charge and fees reserve			216,000,000	190,000,000
Revenue
Accounts, Notes, Loans and Financing Receivable [Line Items]
Reduction in revenue, uncollectible portion of billed finance charges and fees			645,000,000	796,000,000	$ 937,000,000
Consumer Banking \| Performing
Accounts, Notes, Loans and Financing Receivable [Line Items]
Troubled debt restructurings included in impaired loans			1,000,000,000	1,100,000,000
Commercial Banking \| Performing
Accounts, Notes, Loans and Financing Receivable [Line Items]
Troubled debt restructurings included in impaired loans			194,000,000	180,000,000
Residential Mortgage Loans And Commercial Multifamily Real Estate Loans
Accounts, Notes, Loans and Financing Receivable [Line Items]
Origination of conforming residential mortgage loans and commercial multifamily real estate loans			$ 5,400,000,000	$ 2,100,000,000	$ 1,600,000,000
Percentage of servicing on conforming residential mortgage loans and commercial multifamily real estate loans retained after sale			96.00%	92.00%	92.00%
Commercial Banking
Accounts, Notes, Loans and Financing Receivable [Line Items]
Acquired loans accounted for based on expected cash flows			$ 192,000,000	$ 262,000,000
Commercial Banking \| Criticized
Accounts, Notes, Loans and Financing Receivable [Line Items]
Minimum loan amount reviewed quarterly by management for further deterioration			1,000,000
Commercial Banking \| Noncriticized
Accounts, Notes, Loans and Financing Receivable [Line Items]
Minimum loan amount requiring annual review			1,000,000
Credit Card
Accounts, Notes, Loans and Financing Receivable [Line Items]
Acquired loans accounted for based on expected cash flows			23,000,000	63,000,000
Unused credit card lines available to customers			292,900,000,000	276,700,000,000
Other Portfolio Segments, Excluding Credit Card
Accounts, Notes, Loans and Financing Receivable [Line Items]
Unused credit card lines available to customers			$ 23,600,000,000	$ 20,900,000,000

Loans - Loan Portfolio Composition and Aging Analysis (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	$ 178,746	$ 162,816
30-59 Days	2,841	2,617
60-89 Days	1,424	1,344
Greater than 90 Days	1,805	1,872
Total Delinquent Loans	6,070	5,833
Acquired Loans	23,500	28,550
Total loans held for investment	$ 208,316	$ 197,199	$ 205,889
Financing Receivable, Recorded Investment, Aging, Percent of Total Loan [Abstract]
Current (as percent)	85.81%	82.56%
30-59 Days (as percent)	1.36%	1.33%
60-89 Days (as percent)	0.68%	0.68%
Greater than 90 Days (as percent)	0.87%	0.95%
Total Delinquent Loans (as percent)	2.91%	2.96%
Acquired Loans (as percent)	11.28%	14.48%
Total Loans (as percent)	100.00%	100.00%
Credit Card
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	$ 83,021	$ 78,361
30-59 Days	904	919
60-89 Days	636	634
Greater than 90 Days	1,292	1,328
Total Delinquent Loans	2,832	2,881
Acquired Loans	23	63
Total loans held for investment	$ 85,876	$ 81,305
Financing Receivable, Recorded Investment, Aging, Percent of Total Loan [Abstract]
Greater than 90 Days (as percent)	1.50%	1.63%
Total Delinquent Loans (as percent)	3.30%	3.54%
Credit Card \| Domestic
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	$ 75,143	$ 70,678
30-59 Days	790	778
60-89 Days	567	549
Greater than 90 Days	1,181	1,187
Total Delinquent Loans	2,538	2,514
Acquired Loans	23	63
Total loans held for investment	77,704	73,255
Credit Card \| International
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	7,878	7,683
30-59 Days	114	141
60-89 Days	69	85
Greater than 90 Days	111	141
Total Delinquent Loans	294	367
Acquired Loans	0	0
Total loans held for investment	8,172	8,050
Credit Card \| Installment loans \| Domestic
Financing Receivable, Recorded Investment, Aging [Abstract]
Total loans held for investment	144	323
Consumer Banking
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	45,130	39,787
30-59 Days	1,825	1,600
60-89 Days	768	694
Greater than 90 Days	431	456
Total Delinquent Loans	3,024	2,750
Acquired Loans	23,285	28,225
Total loans held for investment	$ 71,439	$ 70,762
Financing Receivable, Recorded Investment, Aging, Percent of Total Loan [Abstract]
Greater than 90 Days (as percent)	0.60%	0.65%
Total Delinquent Loans (as percent)	4.23%	3.89%
Consumer Banking \| Auto
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	$ 35,142	$ 29,477
30-59 Days	1,751	1,519
60-89 Days	734	662
Greater than 90 Days	197	194
Total Delinquent Loans	2,682	2,375
Acquired Loans	0	5
Total loans held for investment	$ 37,824	$ 31,857
Financing Receivable, Recorded Investment, Aging, Percent of Total Loan [Abstract]
Greater than 90 Days (as percent)	0.52%	0.61%
Total Delinquent Loans (as percent)	7.09%	7.46%
Consumer Banking \| Home loan
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	$ 6,492	$ 6,775
30-59 Days	57	60
60-89 Days	27	24
Greater than 90 Days	218	239
Total Delinquent Loans	302	323
Acquired Loans	23,241	28,184
Total loans held for investment	$ 30,035	$ 35,282
Financing Receivable, Recorded Investment, Aging, Percent of Total Loan [Abstract]
Greater than 90 Days (as percent)	0.73%	0.68%
Total Delinquent Loans (as percent)	1.01%	0.91%
Consumer Banking \| Retail banking
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	$ 3,496	$ 3,535
30-59 Days	17	21
60-89 Days	7	8
Greater than 90 Days	16	23
Total Delinquent Loans	40	52
Acquired Loans	44	36
Total loans held for investment	$ 3,580	$ 3,623
Financing Receivable, Recorded Investment, Aging, Percent of Total Loan [Abstract]
Greater than 90 Days (as percent)	0.44%	0.65%
Total Delinquent Loans (as percent)	1.11%	1.44%
Commercial Banking
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	$ 50,498	$ 44,566
30-59 Days	109	94
60-89 Days	18	14
Greater than 90 Days	73	75
Total Delinquent Loans	200	183
Acquired Loans	192	262
Total loans held for investment	50,890	45,011
Commercial Banking \| Total commercial lending
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	49,727	43,625
30-59 Days	103	86
60-89 Days	17	12
Greater than 90 Days	70	74
Total Delinquent Loans	190	172
Acquired Loans	192	262
Total loans held for investment	50,109	44,059
Commercial Banking \| Commercial and multifamily real estate
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	22,974	20,602
30-59 Days	74	17
60-89 Days	7	11
Greater than 90 Days	36	36
Total Delinquent Loans	117	64
Acquired Loans	46	84
Total loans held for investment	23,137	20,750
Commercial Banking \| Commercial and industrial
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	26,753	23,023
30-59 Days	29	69
60-89 Days	10	1
Greater than 90 Days	34	38
Total Delinquent Loans	73	108
Acquired Loans	146	178
Total loans held for investment	26,972	23,309
Commercial Banking \| Construction loans
Financing Receivable, Recorded Investment, Aging [Abstract]
Total loans held for investment	2,300	2,000
Commercial Banking \| Small-ticket commercial real estate
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	771	941
30-59 Days	6	8
60-89 Days	1	2
Greater than 90 Days	3	1
Total Delinquent Loans	10	11
Acquired Loans	0	0
Total loans held for investment	781	952
Other
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	97	102
30-59 Days	3	4
60-89 Days	2	2
Greater than 90 Days	9	13
Total Delinquent Loans	14	19
Acquired Loans	0	0
Total loans held for investment	$ 111	$ 121

Loans - 90+ Day Delinquent Loans Accruing Interest and Nonperforming Loans (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	$ 1,263	$ 1,291
Nonperforming Loans	$ 809	$ 867
Percent 90 days past due and still accruing	0.61%	0.65%
Nonperforming loans (as percent)	0.39%	0.44%
Credit Card
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	$ 1,254	$ 1,283
Nonperforming Loans	70	88
Credit Card \| Domestic
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	1,181	1,187
Nonperforming Loans	0	0
Credit Card \| International
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	73	96
Nonperforming Loans	70	88
Consumer Banking
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	1	2
Nonperforming Loans	$ 549	$ 611
Nonperforming loans (as percent)	0.77%	0.86%
Consumer Banking \| Auto
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	$ 0	$ 0
Nonperforming Loans	$ 197	$ 194
Nonperforming loans (as percent)	0.52%	0.61%
Consumer Banking \| Home loan
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	$ 0	$ 0
Nonperforming Loans	$ 330	$ 376
Nonperforming loans (as percent)	1.10%	1.06%
Consumer Banking \| Retail banking
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	$ 1	$ 2
Nonperforming Loans	$ 22	$ 41
Nonperforming loans (as percent)	0.61%	1.13%
Commercial Banking
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	$ 8	$ 6
Nonperforming Loans	175	149
Commercial Banking \| Total commercial lending
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	8	6
Nonperforming Loans	168	145
Commercial Banking \| Commercial and multifamily real estate
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	7	2
Nonperforming Loans	62	52
Commercial Banking \| Commercial and industrial
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	1	4
Nonperforming Loans	106	93
Commercial Banking \| Small-ticket commercial real estate
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	0	0
Nonperforming Loans	7	4
Other
Financing Receivable, Recorded Investment, Past Due [Line Items]
90 Days Past Due and Accruing	0	0
Nonperforming Loans	$ 15	$ 19

Loans - Credit Card: Risk Profile by Geographic Region and Delinquency Status (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 208,316	$ 197,199	$ 205,889
Amount, 30 plus day delinquencies	6,070	5,833
Amount, 90 plus day delinquencies	$ 1,805	$ 1,872
30 Plus day delinquencies (as percent)	2.91%	2.96%
90 plus day delinquencies (as percent)	0.87%	0.95%
Credit Card
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 85,876	$ 81,305
Percentage of portfolio	100.00%	100.00%
Amount, 30 plus day delinquencies	$ 2,832	$ 2,881
Amount, 90 plus day delinquencies	$ 1,292	$ 1,328
30 Plus day delinquencies (as percent)	3.30%	3.54%
90 plus day delinquencies (as percent)	1.50%	1.63%
Credit Card \| California
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 8,574	$ 7,940
Percentage of portfolio	10.00%	9.80%
Credit Card \| New York
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 5,610	$ 5,277
Percentage of portfolio	6.50%	6.50%
Credit Card \| Texas
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 5,382	$ 4,993
Percentage of portfolio	6.30%	6.10%
Credit Card \| Florida
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 4,794	$ 4,325
Percentage of portfolio	5.60%	5.30%
Credit Card \| Illinois
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 3,747	$ 3,603
Percentage of portfolio	4.40%	4.40%
Credit Card \| Pennsylvania
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 3,581	$ 3,442
Percentage of portfolio	4.20%	4.20%
Credit Card \| Ohio
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 3,075	$ 2,965
Percentage of portfolio	3.60%	3.60%
Credit Card \| New Jersey
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 2,868	$ 2,736
Percentage of portfolio	3.30%	3.40%
Credit Card \| Michigan
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 2,681	$ 2,595
Percentage of portfolio	3.10%	3.20%
Credit Card \| Other
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 37,392	$ 35,379
Percentage of portfolio	43.50%	43.60%
Credit Card \| Domestic
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 77,704	$ 73,255
Percentage of portfolio	90.50%	90.10%
Amount, 30 plus day delinquencies	$ 2,538	$ 2,514
Amount, 90 plus day delinquencies	1,181	1,187
Credit Card \| Canada
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 4,747	$ 4,503
Percentage of portfolio	5.50%	5.50%
Credit Card \| United Kingdom
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 3,425	$ 3,547
Percentage of portfolio	4.00%	4.40%
Credit Card \| International
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 8,172	$ 8,050
Percentage of portfolio	9.50%	9.90%
Amount, 30 plus day delinquencies	$ 294	$ 367
Amount, 90 plus day delinquencies	$ 111	$ 141

Loans - Credit Card: Net Charge-Offs (Detail) - Credit Card - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Financing Receivable, Allowance for Credit Losses [Line Items]
Net charge-offs	$ 2,728	$ 3,285
Percentage annualized net charge-off by average loans held for investment	3.46%	4.15%
Domestic
Financing Receivable, Allowance for Credit Losses [Line Items]
Net charge-offs	$ 2,445	$ 2,904
Percentage annualized net charge-off by average loans held for investment	3.43%	4.08%
International
Financing Receivable, Allowance for Credit Losses [Line Items]
Net charge-offs	$ 283	$ 381
Percentage annualized net charge-off by average loans held for investment	3.69%	4.78%

Loans - Consumer Banking: Risk Profile by Geographic Region, Delinquency Status and Performing Status (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 208,316	$ 197,199	$ 205,889
Amount, 30 plus day delinquencies	6,070	5,833
Amount, 90 plus day delinquencies	1,805	1,872
Nonperforming Loans	$ 809	$ 867
30 Plus day delinquencies (as percent)	2.91%	2.96%
90 plus day delinquencies (as percent)	0.87%	0.95%
Nonperforming loans (as percent)	0.39%	0.44%
Consumer Banking
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 71,439	$ 70,762
Percentage of portfolio	100.00%	100.00%
Amount, 30 plus day delinquencies	$ 3,024	$ 2,750
Amount, 90 plus day delinquencies	431	456
Nonperforming Loans	$ 549	$ 611
30 Plus day delinquencies (as percent)	4.23%	3.89%
90 plus day delinquencies (as percent)	0.60%	0.65%
Nonperforming loans (as percent)	0.77%	0.86%
30 plus day delinquencies, excluding acquired loans (as percent)	6.28%	6.47%
90 plus day delinquencies, excluding acquired loans (as percent)	0.89%	1.07%
Nonperforming loans, excluding acquired loans (as percent)	1.14%	1.44%
Consumer Banking \| Auto
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 37,824	$ 31,857
Amount, 30 plus day delinquencies	2,682	2,375
Amount, 90 plus day delinquencies	197	194
Nonperforming Loans	$ 197	$ 194
30 Plus day delinquencies (as percent)	7.09%	7.46%
90 plus day delinquencies (as percent)	0.52%	0.61%
Nonperforming loans (as percent)	0.52%	0.61%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 37,824	$ 31,857
Percentage of portfolio	53.00%	45.00%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable \| Texas
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 5,248	$ 4,736
Percentage of portfolio	7.40%	6.70%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable \| California
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 4,081	$ 3,297
Percentage of portfolio	5.70%	4.70%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable \| Louisiana
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,773	$ 1,677
Percentage of portfolio	2.50%	2.40%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable \| Illinois
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,676	$ 1,291
Percentage of portfolio	2.40%	1.80%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable \| Florida
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 2,737	$ 2,076
Percentage of portfolio	3.80%	2.90%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable \| Georgia
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 2,066	$ 1,709
Percentage of portfolio	2.90%	2.40%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable \| Ohio
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,566	$ 1,267
Percentage of portfolio	2.20%	1.80%
Consumer Banking \| Auto \| Geographic Concentration Risk \| Loans Receivable \| Other
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 18,677	$ 15,804
Percentage of portfolio	26.10%	22.30%
Consumer Banking \| Home loan
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 30,035	$ 35,282
Amount, 30 plus day delinquencies	302	323
Amount, 90 plus day delinquencies	218	239
Nonperforming Loans	$ 330	$ 376
30 Plus day delinquencies (as percent)	1.01%	0.91%
90 plus day delinquencies (as percent)	0.73%	0.68%
Nonperforming loans (as percent)	1.10%	1.06%
30 plus day delinquencies, excluding acquired loans (as percent)	4.45%	4.55%
90 plus day delinquencies, excluding acquired loans (as percent)	3.21%	3.37%
Nonperforming loans, excluding acquired loans (as percent)	4.86%	5.29%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 30,035	$ 35,282
Percentage of portfolio	42.00%	49.90%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable \| California
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 6,943	$ 8,163
Percentage of portfolio	9.70%	11.60%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable \| New York
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 2,452	$ 2,767
Percentage of portfolio	3.40%	3.90%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable \| Illinois
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,873	$ 2,271
Percentage of portfolio	2.60%	3.20%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable \| Maryland
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,720	$ 1,913
Percentage of portfolio	2.40%	2.70%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable \| New Jersey
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,529	$ 1,771
Percentage of portfolio	2.10%	2.50%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable \| Virginia
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,538	$ 1,718
Percentage of portfolio	2.20%	2.40%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable \| Florida
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,375	$ 1,654
Percentage of portfolio	1.90%	2.40%
Consumer Banking \| Home loan \| Geographic Concentration Risk \| Loans Receivable \| Other
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 12,605	$ 15,025
Percentage of portfolio	17.70%	21.20%
Consumer Banking \| Retail banking
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 3,580	$ 3,623
Amount, 30 plus day delinquencies	40	52
Amount, 90 plus day delinquencies	16	23
Nonperforming Loans	$ 22	$ 41
30 Plus day delinquencies (as percent)	1.11%	1.44%
90 plus day delinquencies (as percent)	0.44%	0.65%
Nonperforming loans (as percent)	0.61%	1.13%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 3,580	$ 3,623
Percentage of portfolio	5.00%	5.10%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable \| Texas
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 756	$ 772
Percentage of portfolio	1.10%	1.10%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable \| California
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 52	$ 37
Percentage of portfolio	0.10%	0.10%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable \| Louisiana
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 1,120	$ 1,234
Percentage of portfolio	1.50%	1.70%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable \| New York
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 881	$ 859
Percentage of portfolio	1.20%	1.20%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable \| Maryland
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 167	$ 142
Percentage of portfolio	0.20%	0.20%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable \| New Jersey
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 265	$ 280
Percentage of portfolio	0.40%	0.40%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable \| Virginia
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 132	$ 108
Percentage of portfolio	0.20%	0.10%
Consumer Banking \| Retail banking \| Geographic Concentration Risk \| Loans Receivable \| Other
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans held for investment	$ 207	$ 191
Percentage of portfolio	0.30%	0.30%

Loans - Consumer Banking: Net Charge-Offs (Detail) - Consumer Banking - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Financing Receivable, Allowance for Credit Losses [Line Items]
Net charge-offs	$ 675	$ 616
Percentage annualized net charge-off by average loans held for investment	0.95%	0.85%
Percentage annualized net charge-off by average loans held for investment, excluding loans acquired (as percent)	1.49%	1.51%
Auto
Financing Receivable, Allowance for Credit Losses [Line Items]
Net charge-offs	$ 619	$ 546
Percentage annualized net charge-off by average loans held for investment	1.78%	1.85%
Home loan
Financing Receivable, Allowance for Credit Losses [Line Items]
Net charge-offs	$ 17	$ 16
Percentage annualized net charge-off by average loans held for investment	0.05%	0.04%
Percentage annualized net charge-off by average loans held for investment, excluding loans acquired (as percent)	0.24%	0.21%
Retail banking
Financing Receivable, Allowance for Credit Losses [Line Items]
Net charge-offs	$ 39	$ 54
Percentage annualized net charge-off by average loans held for investment	1.07%	1.46%

Loans - Impaired Loans, Excluding Acquired Loans (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Impaired Financing Receivable:
With an Allowance	$ 1,469	$ 1,424
Without an Allowance	445	520
Total Recorded Investment	1,914	1,944
Related Allowance	300	330
Net Recorded Investment	1,614	1,614
Unpaid Principal Balance	2,296	2,402
Average Recorded Investment	1,943	2,114
Interest Income Recognized	158	149
Credit Card
Impaired Financing Receivable:
With an Allowance	692	780
Without an Allowance	0	0
Total Recorded Investment	692	780
Related Allowance	219	261
Net Recorded Investment	473	519
Unpaid Principal Balance	672	757
Average Recorded Investment	731	817
Interest Income Recognized	69	77
Credit Card \| Domestic
Impaired Financing Receivable:
With an Allowance	546	609
Without an Allowance	0	0
Total Recorded Investment	546	609
Related Allowance	145	154
Net Recorded Investment	401	455
Unpaid Principal Balance	531	593
Average Recorded Investment	571	647
Interest Income Recognized	58	66
Credit Card \| International
Impaired Financing Receivable:
With an Allowance	146	171
Without an Allowance	0	0
Total Recorded Investment	146	171
Related Allowance	74	107
Net Recorded Investment	72	64
Unpaid Principal Balance	141	164
Average Recorded Investment	160	170
Interest Income Recognized	11	11
Consumer Banking
Impaired Financing Receivable:
With an Allowance	493	459
Without an Allowance	359	376
Total Recorded Investment	852	835
Related Allowance	42	44
Net Recorded Investment	810	791
Unpaid Principal Balance	1,218	1,256
Average Recorded Investment	844	845
Interest Income Recognized	79	70
Consumer Banking \| Auto
Impaired Financing Receivable:
With an Allowance	230	169
Without an Allowance	205	186
Total Recorded Investment	435	355
Related Allowance	19	16
Net Recorded Investment	416	339
Unpaid Principal Balance	694	590
Average Recorded Investment	387	335
Interest Income Recognized	72	62
Consumer Banking \| Home loan
Impaired Financing Receivable:
With an Allowance	218	244
Without an Allowance	149	150
Total Recorded Investment	367	394
Related Allowance	17	18
Net Recorded Investment	350	376
Unpaid Principal Balance	472	561
Average Recorded Investment	388	418
Interest Income Recognized	5	7
Consumer Banking \| Retail banking
Impaired Financing Receivable:
With an Allowance	45	46
Without an Allowance	5	40
Total Recorded Investment	50	86
Related Allowance	6	10
Net Recorded Investment	44	76
Unpaid Principal Balance	52	105
Average Recorded Investment	69	92
Interest Income Recognized	2	1
Commercial Banking
Impaired Financing Receivable:
With an Allowance	284	185
Without an Allowance	86	144
Total Recorded Investment	370	329
Related Allowance	39	25
Net Recorded Investment	331	304
Unpaid Principal Balance	406	389
Average Recorded Investment	368	452
Interest Income Recognized	10	2
Commercial Banking \| Total commercial lending
Impaired Financing Receivable:
With an Allowance	281	183
Without an Allowance	81	140
Total Recorded Investment	362	323
Related Allowance	39	25
Net Recorded Investment	323	298
Unpaid Principal Balance	396	382
Average Recorded Investment	360	436
Interest Income Recognized	10	2
Commercial Banking \| Commercial and multifamily real estate
Impaired Financing Receivable:
With an Allowance	120	89
Without an Allowance	26	49
Total Recorded Investment	146	138
Related Allowance	23	13
Net Recorded Investment	123	125
Unpaid Principal Balance	163	162
Average Recorded Investment	175	217
Interest Income Recognized	6	1
Commercial Banking \| Commercial and industrial
Impaired Financing Receivable:
With an Allowance	161	94
Without an Allowance	55	91
Total Recorded Investment	216	185
Related Allowance	16	12
Net Recorded Investment	200	173
Unpaid Principal Balance	233	220
Average Recorded Investment	185	219
Interest Income Recognized	4	1
Commercial Banking \| Small-ticket commercial real estate
Impaired Financing Receivable:
With an Allowance	3	2
Without an Allowance	5	4
Total Recorded Investment	8	6
Related Allowance	0	0
Net Recorded Investment	8	6
Unpaid Principal Balance	10	7
Average Recorded Investment	8	16
Interest Income Recognized	$ 0	$ 0

Loans - TDR - Subsequent Defaults of Completed TDR Modifications (Detail) $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($) Contract	Dec. 31, 2013 USD ($) Contract	Dec. 31, 2012 USD ($) Contract
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	85,799	99,273	96,370
Total Loans \| $	$ 271	$ 333	$ 336
Credit Card
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	79,009	89,547	91,766
Total Loans \| $	$ 169	$ 210	$ 249
Credit Card \| Domestic
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	40,814	41,859	43,103
Total Loans \| $	$ 63	$ 72	$ 85
Credit Card \| International
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	38,195	47,688	48,663
Total Loans \| $	$ 106	$ 138	$ 164
Consumer Banking
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	6,750	9,684	4,570
Total Loans \| $	$ 87	$ 78	$ 57
Consumer Banking \| Auto
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	6,651	9,525	4,364
Total Loans \| $	$ 72	$ 68	$ 39
Consumer Banking \| Home loan
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	24	33	99
Total Loans \| $	$ 5	$ 3	$ 7
Consumer Banking \| Retail banking
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	75	126	107
Total Loans \| $	$ 10	$ 7	$ 11
Commercial Banking
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	40	42	34
Total Loans \| $	$ 15	$ 45	$ 30
Commercial Banking \| Total commercial lending
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	7	38	31
Total Loans \| $	$ 12	$ 45	$ 28
Commercial Banking \| Commercial and multifamily real estate
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	5	14	8
Total Loans \| $	$ 11	$ 23	$ 10
Commercial Banking \| Commercial and industrial
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	2	24	23
Total Loans \| $	$ 1	$ 22	$ 18
Commercial Banking \| Small-ticket commercial real estate
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	33	4	3
Total Loans \| $	$ 3	$ 0	$ 2

Loans - Outstanding Balance and Carrying Value of Acquired Loans (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities Acquired During Period [Line Items]
Contractual balance	$ 25,201	$ 30,565
Carrying value	23,519	28,580
Allowance for loan and lease losses	27	38
Decrease in allowance for credit losses	11	19
Impaired Loans
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities Acquired During Period [Line Items]
Contractual balance	4,279	5,016
Carrying value	2,882	3,285
Non-Impaired Loans
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities Acquired During Period [Line Items]
Contractual balance	20,922	25,549
Carrying value	$ 20,637	$ 25,295

Loans - Changes in Accretable Yield on Acquired Loans (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]
Accretable yield, beginning balance	$ 6,420	$ 6,208
Accretion recognized in earnings	(1,042)	(1,182)
Reclassifications from nonaccretable difference for loans with improving cash flows	214	1,005
Increases (reductions) in accretable yield for non-credit related changes in expected cash flows	(939)	389
Accretable yield, ending balance	4,653	6,420
Impaired Loans
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]
Accretable yield, beginning balance	2,114	1,899
Accretion recognized in earnings	(379)	(427)
Reclassifications from nonaccretable difference for loans with improving cash flows	94	629
Increases (reductions) in accretable yield for non-credit related changes in expected cash flows	(344)	13
Accretable yield, ending balance	1,485	2,114
Non-Impaired Loans
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]
Accretable yield, beginning balance	4,306	4,309
Accretion recognized in earnings	(663)	(755)
Reclassifications from nonaccretable difference for loans with improving cash flows	120	376
Increases (reductions) in accretable yield for non-credit related changes in expected cash flows	(595)	376
Accretable yield, ending balance	$ 3,168	$ 4,306

Allowance for Loan and Lease Losses - Summary of Changes in Allowance for Loan and Lease Losses (Detail) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Allowance for Loan and Lease Losses
Balance as beginning of the period				$ 4,315					$ 4,315
Provision for credit losses	$ 1,109	$ 993	$ 704	735	$ 957	$ 849	$ 762	$ 885	3,541	$ 3,453	$ 4,415
Balance at end of the period	4,383				4,315				4,383	4,315
Total Allowance
Allowance for Loan and Lease Losses
Balance as beginning of the period				4,315				5,156	4,315	5,156
Provision for credit losses									3,515	3,401
Charge-offs									(4,996)	(5,505)
Recoveries									1,582	1,571
Net charge-offs									(3,414)	(3,934)
Other changes									(33)	(308)
Balance at end of the period	4,383				4,315				4,383	4,315	5,156
Unfunded Lending Commitments Reserve
Allowance for Loan and Lease Losses
Balance as beginning of the period				87				35	87	35
Provision for credit losses									26	52
Charge-offs									0	0
Recoveries									0	0
Net charge-offs									0	0
Other changes									0	0
Balance at end of the period	113				87				113	87	35
Combined Allowance & Unfunded Reserve
Allowance for Loan and Lease Losses
Balance as beginning of the period				4,402				5,191	4,402	5,191
Provision for credit losses									3,541	3,453
Charge-offs									(4,996)	(5,505)
Recoveries									1,582	1,571
Net charge-offs									(3,414)	(3,934)
Other changes									(33)	(308)
Balance at end of the period	4,496				4,402				4,496	4,402	5,191
Credit Card
Allowance for Loan and Lease Losses
Balance as beginning of the period				3,214				3,979	3,214	3,979
Provision for credit losses									2,750	2,824
Charge-offs									(3,963)	(4,542)
Recoveries									1,235	1,257
Net charge-offs									(2,728)	(3,285)
Other changes									(32)	(304)
Balance at end of the period	3,204				3,214				3,204	3,214	3,979
Consumer Banking
Allowance for Loan and Lease Losses
Balance as beginning of the period				752				711	752	711
Provision for credit losses									703	656
Charge-offs									(989)	(888)
Recoveries									314	272
Net charge-offs									(675)	(616)
Other changes									(1)	1
Balance at end of the period	779				752				779	752	711
Consumer Banking \| Auto
Allowance for Loan and Lease Losses
Balance as beginning of the period				606				486	606	486
Provision for credit losses									674	665
Charge-offs									(898)	(784)
Recoveries									279	238
Net charge-offs									(619)	(546)
Other changes									0	1
Balance at end of the period	661				606				661	606	486
Consumer Banking \| Home loan
Allowance for Loan and Lease Losses
Balance as beginning of the period				83				113	83	113
Provision for credit losses									(3)	(14)
Charge-offs									(32)	(26)
Recoveries									15	10
Net charge-offs									(17)	(16)
Other changes									(1)	0
Balance at end of the period	62				83				62	83	113
Consumer Banking \| Retail banking
Allowance for Loan and Lease Losses
Balance as beginning of the period				63				112	63	112
Provision for credit losses									32	5
Charge-offs									(59)	(78)
Recoveries									20	24
Net charge-offs									(39)	(54)
Other changes									0	0
Balance at end of the period	56				63				56	63	112
Commercial Banking
Allowance for Loan and Lease Losses
Balance as beginning of the period				338				433	338	433
Provision for credit losses									67	(76)
Charge-offs									(34)	(49)
Recoveries									24	35
Net charge-offs									(10)	(14)
Other changes									0	(5)
Balance at end of the period	395				338				395	338	433
Other
Allowance for Loan and Lease Losses
Balance as beginning of the period				$ 11				$ 33	11	33
Provision for credit losses									(5)	(3)
Charge-offs									(10)	(26)
Recoveries									9	7
Net charge-offs									(1)	(19)
Other changes									0	0
Balance at end of the period	$ 5				$ 11				$ 5	$ 11	$ 33

Allowance for Loan and Lease Losses - Components of Allowance for Loan and Lease Losses by Impairment Methodology (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 4,056	$ 3,947
Asset-specific	300	330
Acquired Loans	27	38
Total allowance for loan and lease losses	$ 4,383	$ 4,315
Loans held for investment by impairment methodology:
Allowance as a percentage of period-end loans held for investment	2.10%	2.19%
Collectively evaluated	$ 183,107	$ 166,891
Asset-specific	1,709	1,758
Acquired Loans	23,500	28,550
Total loans held for investment	208,316	197,199	$ 205,889
Credit Card
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	2,985	2,953
Asset-specific	219	261
Acquired Loans	0	0
Total allowance for loan and lease losses	$ 3,204	$ 3,214	3,979
Loans held for investment by impairment methodology:
Allowance as a percentage of period-end loans held for investment	3.73%	3.95%
Collectively evaluated	$ 85,161	$ 80,462
Asset-specific	692	780
Acquired Loans	23	63
Total loans held for investment	85,876	81,305
Consumer Banking
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	710	670
Asset-specific	42	44
Acquired Loans	27	38
Total allowance for loan and lease losses	$ 779	$ 752	711
Loans held for investment by impairment methodology:
Allowance as a percentage of period-end loans held for investment	1.09%	1.06%
Collectively evaluated	$ 47,507	$ 41,888
Asset-specific	647	649
Acquired Loans	23,285	28,225
Total loans held for investment	71,439	70,762
Consumer Banking \| Auto
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	642	590
Asset-specific	19	16
Acquired Loans	0	0
Total allowance for loan and lease losses	$ 661	$ 606	486
Loans held for investment by impairment methodology:
Allowance as a percentage of period-end loans held for investment	1.75%	1.90%
Collectively evaluated	$ 37,594	$ 31,683
Asset-specific	230	169
Acquired Loans	0	5
Total loans held for investment	37,824	31,857
Consumer Banking \| Home loan
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	18	27
Asset-specific	17	18
Acquired Loans	27	38
Total allowance for loan and lease losses	$ 62	$ 83	113
Loans held for investment by impairment methodology:
Allowance as a percentage of period-end loans held for investment	0.21%	0.24%
Collectively evaluated	$ 6,427	$ 6,704
Asset-specific	367	394
Acquired Loans	23,241	28,184
Total loans held for investment	30,035	35,282
Consumer Banking \| Retail banking
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	50	53
Asset-specific	6	10
Acquired Loans	0	0
Total allowance for loan and lease losses	$ 56	$ 63	112
Loans held for investment by impairment methodology:
Allowance as a percentage of period-end loans held for investment	1.58%	1.74%
Collectively evaluated	$ 3,486	$ 3,501
Asset-specific	50	86
Acquired Loans	44	36
Total loans held for investment	3,580	3,623
Commercial Banking
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	356	313
Asset-specific	39	25
Acquired Loans	0	0
Total allowance for loan and lease losses	$ 395	$ 338	433
Loans held for investment by impairment methodology:
Allowance as a percentage of period-end loans held for investment	0.78%	0.75%
Collectively evaluated	$ 50,328	$ 44,420
Asset-specific	370	329
Acquired Loans	192	262
Total loans held for investment	50,890	45,011
Other
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	5	11
Asset-specific	0	0
Acquired Loans	0	0
Total allowance for loan and lease losses	$ 5	$ 11	$ 33
Loans held for investment by impairment methodology:
Allowance as a percentage of period-end loans held for investment	4.68%	9.09%
Collectively evaluated	$ 111	$ 121
Asset-specific	0	0
Acquired Loans	0	0
Total loans held for investment	$ 111	$ 121

Variable Interest Entities and Securitizations - Carrying Amount of Assets and Liabilities of Variable Interest Entities (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	$ 37,157	$ 40,812
Carrying Amount of Liabilities, Consolidated	12,449	12,770
Carrying Amount of Assets, Unconsolidated	3,796	3,264
Carrying Amount of Liabilities, Unconsolidated	519	478
Maximum exposure to loss	4,451	3,767
Affordable housing entities
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	0	0
Carrying Amount of Liabilities, Consolidated	0	0
Carrying Amount of Assets, Unconsolidated	3,500	2,969
Carrying Amount of Liabilities, Unconsolidated	488	463
Maximum exposure to loss	3,500	2,969
Entities that provide capital to low-income and rural communities
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	374	389
Carrying Amount of Liabilities, Consolidated	99	98
Carrying Amount of Assets, Unconsolidated	1	1
Carrying Amount of Liabilities, Unconsolidated	0	0
Maximum exposure to loss	1	1
Other
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	4	1
Carrying Amount of Liabilities, Consolidated	0	1
Carrying Amount of Assets, Unconsolidated	74	95
Carrying Amount of Liabilities, Unconsolidated	0	0
Maximum exposure to loss	74	95
Other VIEs
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	378	390
Carrying Amount of Liabilities, Consolidated	99	99
Carrying Amount of Assets, Unconsolidated	3,575	3,065
Carrying Amount of Liabilities, Unconsolidated	488	463
Maximum exposure to loss	3,575	3,065
Credit card loan securitizations
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	36,779	40,422
Carrying Amount of Liabilities, Consolidated	12,350	12,671
Carrying Amount of Assets, Unconsolidated	0	0
Carrying Amount of Liabilities, Unconsolidated	0	0
Maximum exposure to loss	0	0
Home loan securitizations
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	0	0
Carrying Amount of Liabilities, Consolidated	0	0
Carrying Amount of Assets, Unconsolidated	221	199
Carrying Amount of Liabilities, Unconsolidated	31	15
Maximum exposure to loss	876	702
Securitization-related VIEs
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	36,779	40,422
Carrying Amount of Liabilities, Consolidated	12,350	12,671
Carrying Amount of Assets, Unconsolidated	221	199
Carrying Amount of Liabilities, Unconsolidated	31	15
Maximum exposure to loss	$ 876	$ 702

Variable Interest Entities and Securitizations - External Debt and Receivable Balances of Securitization Programs (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Variable Interest Entity, Primary Beneficiary
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]
Securities held by third-party investors, non-mortgage	$ 11,624	$ 10,289
Receivables in the trust, non-mortgage	36,545	39,548
Cash balance of spread or reserve accounts, non-mortgage	0	3
Variable Interest Entity, Not Primary Beneficiary \| Option ARM
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]
Securities held by third-party investors, mortgage	2,026	2,320
Receivables in the trust, mortgage	2,094	2,399
Cash balance of spread or reserve accounts, mortgage	8	8
Variable Interest Entity, Not Primary Beneficiary \| GreenPoint HELOCs
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]
Securities held by third-party investors, mortgage	95	122
Receivables in the trust, mortgage	89	116
Variable Interest Entity, Not Primary Beneficiary \| GreenPoint Manufactured Housing
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]
Securities held by third-party investors, mortgage	887	994
Receivables in the trust, mortgage	893	1,000
Cash balance of spread or reserve accounts, mortgage	$ 143	$ 144

Variable Interest Entities and Securitizations - Additional Information (Detail) $ in Millions	3 Months Ended
	Dec. 31, 2013 USD ($) trust	Dec. 31, 2014 USD ($)
Variable Interest Entity [Line Items]
Funded HELOCs advances	$ 29	$ 30
Unfunded commitment on residual interests on trusts	7	6
Maximum exposure to loss	3,767	4,451
Carrying amounts of assets, unconsolidated	3,264	3,796
VIEs consolidated assets	40,812	37,157
Other VIE assets held in trust	204	159
Affordable housing entities
Variable Interest Entity [Line Items]
Maximum exposure to loss	2,969	3,500
Carrying amounts of assets, unconsolidated	2,969	3,500
Total assets of the unconsolidated VIE investment funds	9,800	10,200
VIEs consolidated assets	0	0
Entities that provide capital to low-income and rural communities
Variable Interest Entity [Line Items]
Maximum exposure to loss	1	1
Carrying amounts of assets, unconsolidated	1	1
VIEs consolidated assets	389	374
Other
Variable Interest Entity [Line Items]
Maximum exposure to loss	95	74
Carrying amounts of assets, unconsolidated	95	74
VIEs consolidated assets	1	4
Retained interest in the trust	93	74
Maximum loss exposure to royalty payment	$ 93	74
GreenPoint HELOCs
Variable Interest Entity [Line Items]
Number of deconsolidated VIE trust in which entity is primary beneficiary \| trust	1
Removal of asset as a result of deconsolidation	$ 33
Removal of liabilities as a result of deconsolidation	30
Removal of charge from income statement as a result of deconsolidation	3
Variable Interest Entity, Not Primary Beneficiary \| Option ARM
Variable Interest Entity [Line Items]
Securities held by third-party investors, mortgage	2,320	2,026
Unpaid principal balance of securitization trusts	2,399	2,094
Variable Interest Entity, Not Primary Beneficiary \| GreenPoint HELOCs
Variable Interest Entity [Line Items]
Securities held by third-party investors, mortgage	122	95
Unpaid principal balance of securitization trusts	116	89
Variable Interest Entity, Not Primary Beneficiary \| GreenPoint Manufactured Housing
Variable Interest Entity [Line Items]
Securities held by third-party investors, mortgage	994	887
Unpaid principal balance of securitization trusts	$ 1,000	893
Maximum exposure to loss		$ 420

Goodwill and Other Intangible Assets - Components (Detail) - USD ($)	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Schedule of Intangible Assets by Major Class [Line Items]
Goodwill	$ 13,978,000,000	$ 13,978,000,000	$ 13,904,000,000
Finite-lived intangible assets	1,312,000,000	1,845,000,000
Other intangible assets	1,316,000,000	1,849,000,000
Total goodwill and other intangible assets, Net Carrying Value	15,294,000,000	15,827,000,000
Consumer MSRs	53,000,000	73,000,000
Commercial MSRs	147,000,000	132,000,000
Total MSRs	200,000,000	205,000,000
Indefinite lived assets	4,000,000	4,000,000
Servicing asset at amortized cost, amortization	21,000,000	3,000,000
MSRs impaired	0
Valuation allowance recorded	0	0
Other
Schedule of Intangible Assets by Major Class [Line Items]
Other intangible assets	142,000,000	177,000,000
PCCR intangibles
Schedule of Intangible Assets by Major Class [Line Items]
Finite-lived intangible assets	972,000,000	1,341,000,000
Core deposit intangibles
Schedule of Intangible Assets by Major Class [Line Items]
Finite-lived intangible assets	$ 202,000,000	$ 331,000,000

Goodwill and Other Intangible Assets - Additional Information (Detail) - USD ($)	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012	Sep. 30, 2014	Dec. 31, 2011
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Goodwill accumulated impairment	$ 0	$ 0
Goodwill impairment loss	0	0	$ 0
Carrying value of reporting unit				$ 34,900,000,000
Total stockholders’ equity	45,053,000,000	41,632,000,000	$ 40,425,000,000	$ 44,000,000,000	$ 29,617,000,000
Remaining equity	9,100,000,000
Capital allocated to other operations	7,200,000,000
Unallocated equity reserved for future capital needs	$ 1,900,000,000
Percentage of equity reserved for future capital needs	4.00%
Impairment of intangible assets	$ 0	$ 0
Goodwill \| Discounted cash flows \| Minimum
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Discount rate (percent)	8.00%
Goodwill \| Discounted cash flows \| Maximum
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Discount rate (percent)	13.00%

Goodwill and Other Intangible Assets - Goodwill Attributable to Each Business Segments (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Goodwill [Roll Forward]
Goodwill, Beginning Balance	$ 13,978	$ 13,904
Acquisitions	12	73
Other adjustments	(12)	1
Goodwill, Ending Balance	13,978	13,978
Credit Card
Goodwill [Roll Forward]
Goodwill, Beginning Balance	5,005	5,003
Acquisitions	2	0
Other adjustments	(6)	2
Goodwill, Ending Balance	5,001	5,005
Consumer Banking
Goodwill [Roll Forward]
Goodwill, Beginning Balance	4,585	4,583
Acquisitions	10	3
Other adjustments	(2)	(1)
Goodwill, Ending Balance	4,593	4,585
Commercial Banking
Goodwill [Roll Forward]
Goodwill, Beginning Balance	4,388	4,318
Acquisitions	0	70
Other adjustments	(4)	0
Goodwill, Ending Balance	$ 4,384	$ 4,388

Goodwill and Other Intangible Assets - Intangible Assets Subject to Amortization (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Finite-Lived Intangible Assets [Line Items]
Carrying Amount of Assets	$ 4,191	$ 4,208
Accumulated Amortization	(2,879)	(2,363)
Net Carrying Amount	$ 1,312	$ 1,845
Remaining Amortization Period	6 years 1 month	6 years 9 months 18 days
PCCR intangibles
Finite-Lived Intangible Assets [Line Items]
Carrying Amount of Assets	$ 2,124	$ 2,125
Accumulated Amortization	(1,152)	(784)
Net Carrying Amount	$ 972	$ 1,341
Remaining Amortization Period	6 years	6 years 10 months 24 days
Core deposit intangibles
Finite-Lived Intangible Assets [Line Items]
Carrying Amount of Assets	$ 1,771	$ 1,771
Accumulated Amortization	(1,569)	(1,440)
Net Carrying Amount	$ 202	$ 331
Remaining Amortization Period	3 years 9 months 18 days	4 years 8 months 12 days
Other
Finite-Lived Intangible Assets [Line Items]
Carrying Amount of Assets	$ 296	$ 312
Accumulated Amortization	(158)	(139)
Net Carrying Amount	$ 138	$ 173
Remaining Amortization Period	9 years 7 months 6 days	10 years 2 months 12 days

Goodwill and Other Intangible Assets - Actual and Estimated Future Amortization Expense (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Actual for the year ended December 31,
Actual amortization expense	$ 532	$ 671	$ 609
Estimated future amounts for the year ended December 31,
2015	432
2016	335
2017	238
2018	153
2019	81
Thereafter	73
Net Carrying Amount	$ 1,312	$ 1,845

Premises, Equipment & Lease Commitments Premises, Equipment & Lease Commitments - Components of Premises and Equipment (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Property, Plant and Equipment [Line Items]
Total premises and equipment, gross	$ 6,882	$ 7,183
Less: Accumulated depreciation and amortization	(3,197)	(3,344)
Total premises and equipment, net	3,685	3,839
Land
Property, Plant and Equipment [Line Items]
Total premises and equipment, gross	552	569
Buildings and improvements
Property, Plant and Equipment [Line Items]
Total premises and equipment, gross	2,577	2,388
Furniture and equipment
Property, Plant and Equipment [Line Items]
Total premises and equipment, gross	1,730	1,874
Computer software
Property, Plant and Equipment [Line Items]
Total premises and equipment, gross	1,556	1,632
In progress
Property, Plant and Equipment [Line Items]
Total premises and equipment, gross	$ 467	$ 720

Premises, Equipment & Lease Commitments Premises, Equipment & Lease Commitments - Additional Information (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Property, Plant and Equipment and Lease Commitments [Abstract]
Depreciation	$ 656	$ 571	$ 468
Total rent expenses from continuing operations	265	$ 245	$ 216
Minimum sublease rental income due in future years	$ 110

Premises, Equipment & Lease Commitments Premises, Equipment & Lease Commitments - Future Minimum Rental Commitments (Details) $ in Millions	Dec. 31, 2014 USD ($)
Operating Leases, Future Minimum Payments Due, Fiscal Year Maturity [Abstract]
2015	$ 256
2016	254
2017	243
2018	230
2019	197
Thereafter	1,071
Total	$ 2,251

Deposits and Borrowings - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		12 Months Ended
	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Deposits And Borrowings [Line Items]
Interest-bearing deposits			$ 180,467	$ 181,880
Domestic time deposits			8,300	9,200
Domestic time deposits $100,000 or more			2,300	2,900
Foreign time deposits			977	1,200
Securitized debt obligations			11,624	10,289
Issuance of securitized debt obligations			4,300
Maturities of secured debt			3,000
Senior and subordinated notes			18,684	13,134
Fair value hedging losses			179	8
Repayments of unsecured debt			2,375	777	$ 632
Cash paid on exchanged of subordinate note		$ 209
Repayments of senior debt	$ 88
Advances from Federal Home Loan Banks			17,300	16,300
Sum of investment in Federal Reserve stock used as security with Federal Reserve			1,200	1,200
Other Assets
Deposits And Borrowings [Line Items]
Investment in FHLB stock			2,000	1,900
Senior notes \| 6.75% Senior Notes Due 2017
Deposits And Borrowings [Line Items]
Extinguishment of debt				$ 763
interest rate				6.75%
Subordinated notes \| 8.80% Subordinated Notes Due 2019
Deposits And Borrowings [Line Items]
Extinguishment of debt				$ 1,200
interest rate				8.80%
Senior notes \| Total unsecured senior debt
Deposits And Borrowings [Line Items]
Proceeds from issuance of unsecured debt			7,800
Senior notes \| Floating unsecured senior debt
Deposits And Borrowings [Line Items]
Proceeds from issuance of unsecured debt			250
Senior notes \| Fixed unsecured senior debt
Deposits And Borrowings [Line Items]
Proceeds from issuance of unsecured debt			$ 7,500
Senior notes \| 3.5% Senior Notes Due 2023
Deposits And Borrowings [Line Items]
interest rate				3.50%
Debt instrument face amount				$ 839
Subordinated notes \| 3.375% Subordinated Notes Due 2023
Deposits And Borrowings [Line Items]
interest rate				3.375%
Debt instrument face amount				$ 1,400

Deposits and Borrowings - Deposits and Short-term Borrowings (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Deposits:
Non-interest bearing deposits	$ 25,081	$ 22,643
Interest-bearing deposits	180,467	181,880
Total deposits	205,548	204,523	$ 212,485
Short-term Debt [Line Items]
Short-term borrowings	17,080	16,215
Federal funds purchased and securities loaned or sold under agreements to repurchase
Short-term Debt [Line Items]
Short-term borrowings	880	915
FHLB advances
Short-term Debt [Line Items]
Short-term borrowings	$ 16,200	$ 15,300

Deposits and Borrowings - Long-Term Debt (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Debt Instrument [Line Items]
Long-term debt	$ 31,377	$ 24,439
Borrowings	$ 48,457	40,654
Securitized debt obligations
Debt Instrument [Line Items]
Interest rate, minimum	0.20%
Interest rate, maximum	5.75%
Weighted average interest rate	1.40%
Long-term debt	$ 11,624	10,289
Total senior and subordinated notes
Debt Instrument [Line Items]
Long-term debt	$ 18,684	13,134
Senior notes \| Total unsecured senior debt
Debt Instrument [Line Items]
Weighted average interest rate	2.66%
Long-term debt	$ 16,054	10,464
Senior notes \| Fixed unsecured senior debt
Debt Instrument [Line Items]
Interest rate, minimum	1.00%
Interest rate, maximum	6.75%
Weighted average interest rate	2.77%
Long-term debt	$ 15,174	9,612
Senior notes \| Floating unsecured senior debt
Debt Instrument [Line Items]
Interest rate, minimum	0.70%
Interest rate, maximum	0.87%
Weighted average interest rate	0.77%
Long-term debt	$ 880	852
Subordinated notes \| Fixed unsecured subordinated debt
Debt Instrument [Line Items]
Interest rate, minimum	3.38%
Interest rate, maximum	8.80%
Weighted average interest rate	4.97%
Long-term debt	$ 2,630	2,670
FHLB advances
Debt Instrument [Line Items]
Interest rate, minimum	0.26%
Interest rate, maximum	6.88%
Weighted average interest rate	0.56%
Long-term debt	$ 1,069	$ 1,016

Deposits and Borrowings Deposits and Borrowings - Schedule of Maturity Profile of Borrowing and Debt (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Time Deposits, Fiscal Year Maturity:
2015	$ 6,215
2016	1,302
2017	532
2018	675
2019	440
Thereafter	125
Total	9,289
Debt Fiscal Year Maturity:
Total	48,457	$ 40,654
Total, Fiscal Year Maturity:
2015	27,446
2016	7,399
2017	10,044
2018	1,872
2019	5,411
Thereafter	5,574
Total	57,746
Securitized debt obligations
Debt Fiscal Year Maturity:
2015	500
2016	3,520
2017	6,391
2018	0
2019	1,138
Thereafter	75
Total	11,624
Federal funds purchased and securities loaned or sold under agreements to repurchase
Debt Fiscal Year Maturity:
2015	880
2016	0
2017	0
2018	0
2019	0
Thereafter	0
Total	880
Senior and Subordinated Notes
Debt Fiscal Year Maturity:
2015	2,632
2016	2,558
2017	3,103
2018	1,187
2019	3,832
Thereafter	5,372
Total	18,684
FHLB advances
Debt Fiscal Year Maturity:
2015	17,219
2016	19
2017	18
2018	10
2019	1
Thereafter	2
Total	$ 17,269

Deposits and Borrowings - Schedule of Components of Interest Expense on Short-Term Borrowings and Long-Term Debt (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$ 2	$ 1	$ 2
FHLB advances	19	28	18
Total short-term borrowings	21	29	20
Long-term debt:
Securitized debt obligations	145	183	271
Senior and subordinated notes	299	315	345
Other long-term borrowings	26	24	336
Total long-term debt	470	522	952
Total interest expense	$ 491	$ 551	$ 972

Derivative Instruments and Hedging Activities - Additional Information (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Derivatives, Fair Value [Line Items]
Derivative, Collateral, Right to Reclaim Cash	$ 87	$ 371
Additional collateral, variation margin (less than $1 million both periods)	1	1
Additional collateral, independent margin	65	58
Derivative net liability position (less than $1 million at Dec 31, 2014)	1	1
Cash collateral from derivatives counterparties	695	397
Securities received from derivatives counterparties, ability to re-pledge	91	53
Cumulative counterparty credit risk valuation adjustment	5	7
Cumulative credit risk valuation adjustment related to our credit quality	1	$ 6
Gain (net after-tax) recorded in AOCI related to derivatives designated as cash flow hedges expected to be reclassified to earnings over the next 12 months	$ (181)
Maximum length of time over which forecasted transactions were hedged, years	5 years
Cash flow hedges
Derivatives, Fair Value [Line Items]
Derivative maturity year	2020

Derivative Instruments and Hedging Activities - Notional and Fair Values of Derivative Instruments (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	$ 88,645	$ 63,424
Derivative Assets	1,096	959
Derivative Liabilities	276	710
Derivatives designated as accounting hedges
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	57,015	33,326
Derivative Assets	678	338
Derivative Liabilities	31	425
Derivatives designated as accounting hedges \| Interest rate contracts
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	48,993	28,520
Derivative Assets	384	289
Derivative Liabilities	29	372
Derivatives designated as accounting hedges \| Interest rate contracts \| Fair value hedges
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	24,543	15,695
Derivative Assets	289	289
Derivative Liabilities	22	223
Derivatives designated as accounting hedges \| Interest rate contracts \| Cash flow hedges
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	24,450	12,825
Derivative Assets	95	0
Derivative Liabilities	7	149
Derivatives designated as accounting hedges \| Foreign exchange contracts
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	8,022	4,806
Derivative Assets	294	49
Derivative Liabilities	2	53
Derivatives designated as accounting hedges \| Foreign exchange contracts \| Cash flow hedges
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	5,546	4,806
Derivative Assets	221	49
Derivative Liabilities	2	53
Derivatives designated as accounting hedges \| Foreign exchange contracts \| Net investment hedges
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	2,476	0
Derivative Assets	73	0
Derivative Liabilities	0	0
Derivatives not designated as accounting hedges
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	31,630	30,098
Derivative Assets	418	621
Derivative Liabilities	245	285
Derivatives not designated as accounting hedges \| Interest rate contracts
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	31,037	27,582
Derivative Assets	418	434
Derivative Liabilities	240	233
Derivatives not designated as accounting hedges \| Interest rate contracts \| MSRs
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	777	353
Derivative Assets	9	0
Derivative Liabilities	2	7
Derivatives not designated as accounting hedges \| Interest rate contracts \| Customer accommodation
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	27,646	25,365
Derivative Assets	376	405
Derivative Liabilities	217	209
Derivatives not designated as accounting hedges \| Interest rate contracts \| Other interest rate exposures
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	2,614	1,864
Derivative Assets	33	29
Derivative Liabilities	21	17
Derivatives not designated as accounting hedges \| Foreign exchange contracts
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	0	1,422
Derivative Assets	0	184
Derivative Liabilities	0	37
Derivatives not designated as accounting hedges \| Other contracts
Derivatives, Fair Value [Line Items]
Notional or Contractual Amount	593	1,094
Derivative Assets	0	3
Derivative Liabilities	$ 5	$ 15

Derivative Instruments and Hedging Activities - Offsetting Assets (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Derivatives assets
Gross Amounts	$ 1,096	$ 959
Offsetting Amounts	0	0
Net Amounts as Recognized	1,096	959
Offsetting Amounts Not Netted, Financial Instruments	(161)	(262)
Offsetting Amounts Not Netted, Collateral Received	(560)	(450)
Net Exposure	$ 375	$ 247

Derivative Instruments and Hedging Activities - Offsetting Liabilities (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Derivatives liabilities
Gross Amounts	$ 276	$ 710
Offsetting Amounts	0	0
Net Amounts as Recognized	276	710
Offsetting Amounts Not Netted, Financial Instruments	(161)	(262)
Offsetting Amounts Not Netted, Collateral pledged	(76)	(371)
Net Exposure	39	77
Repurchase agreements
Gross Amounts	869	907
Offsetting Amounts	0	0
Net Amounts as Recognized	869	907
Offsetting Amounts Note Netted, Financial Instruments	0	0
Offsetting Amounts Not Netted, Collateral Pledged	(869)	(907)
Net Exposure	$ 0	$ 0

Derivative Instruments and Hedging Activities - Net Gains (Losses) Recognized in Earnings Related to Derivatives in Fair Value Hedging Relationships and Free-Standing Derivatives (Details) - Other Non-Interest Income - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Derivative Instruments, Gain (Loss) [Line Items]
Net derivative gains (losses) recognized in earnings	$ 95	$ (40)	$ (72)
Derivatives designated as accounting hedges \| Fair value hedges \| Interest rate contracts
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) recognized in earnings on derivatives	200	(550)	1
(Losses) gains recognized in earnings on hedged items	(157)	507	(37)
Net fair value hedge ineffectiveness gains (losses)	43	(43)	(36)
Derivatives not designated as accounting hedges
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	52	3	(36)
Derivatives not designated as accounting hedges \| Interest rate contracts
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	52	28	(17)
Derivatives not designated as accounting hedges \| Interest rate contracts \| MSRs
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	23	(12)	4
Derivatives not designated as accounting hedges \| Interest rate contracts \| Customer accommodation
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	18	49	39
Derivatives not designated as accounting hedges \| Interest rate contracts \| Other interest rate exposures
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	11	(9)	(60)
Derivatives not designated as accounting hedges \| Foreign exchange contracts
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	1	(5)	(15)
Derivatives not designated as accounting hedges \| Other contracts
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	$ (1)	$ (20)	$ (4)

Derivative Instruments and Hedging Activities - Net Gains (Losses) Related to Derivatives Designated as Cash Flow Hedges and Net Investment Hedges (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Gains (losses) recorded in AOCI	$ 360	$ (124)	$ 93
Other Non-Interest Income
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Net derivative gains (losses) recognized in earnings	95	(40)	(72)
Cash flow hedges
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Gains (losses) recorded in AOCI	228	(124)	93
Gains (losses) reclassified from AOCI into earnings	108	31	20
Net derivative gains (losses) recognized in earnings	109	30	20
Cash flow hedges \| Interest rate contracts
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Gains (losses) recorded in AOCI	251	(103)	116
Cash flow hedges \| Interest rate contracts \| Interest Income (Expense)
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Gains (losses) reclassified from AOCI into earnings	131	53	42
Cash flow hedges \| Interest rate contracts \| Other Non-Interest Income
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Gains (losses) recognized in earnings due to ineffectiveness	1	(1)	0
Cash flow hedges \| Foreign exchange contracts
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Gains (losses) recorded in AOCI	(23)	(21)	(23)
Cash flow hedges \| Foreign exchange contracts \| Other Non-Interest Income
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Gains (losses) reclassified from AOCI into earnings	(23)	(22)	(22)
Net investment hedges \| Foreign exchange contracts
Derivative Instruments, Gain (Loss) Recognized in Other Comprehensive Income (Loss), Effective Portion, Net [Abstract]
Gains (losses) recorded in AOCI	$ 132	$ 0	$ 0

Stockholders' Equity - Additional Information (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Equity [Abstract]
Deferred tax, AOCI	$ 171	$ 544

Stockholders' Equity - Schedule of Preferred Stock (Details) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($) $ / shares shares	Dec. 31, 2013 USD ($)	Dec. 31, 2012
Class of Stock [Line Items]
Preferred stock carrying value including APIC	$ 1,822	$ 853
Depository share interest in preferred stock	0.025
Series B Preferred Stock
Class of Stock [Line Items]
Non-cumulative Fixed Dividend Rate per Annum (as percent)	6.00%	6.00%	6.00%
Redemption Price per Depositary Share (in dollars per share) \| $ / shares	$ 25
Number of Depositary Shares (in shares) \| shares	35,000,000
Preferred stock carrying value including APIC	$ 853	$ 853
Series C Preferred Stock
Class of Stock [Line Items]
Non-cumulative Fixed Dividend Rate per Annum (as percent)	6.25%
Redemption Price per Depositary Share (in dollars per share) \| $ / shares	$ 25
Number of Depositary Shares (in shares) \| shares	20,000,000
Preferred stock carrying value including APIC	$ 484
Series D Preferred Stock
Class of Stock [Line Items]
Non-cumulative Fixed Dividend Rate per Annum (as percent)	6.70%
Redemption Price per Depositary Share (in dollars per share) \| $ / shares	$ 25
Number of Depositary Shares (in shares) \| shares	20,000,000
Preferred stock carrying value including APIC	$ 485

Stockholders' Equity - Change in AOCI Gain (Loss) by Component (Net of Tax) (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012	Sep. 30, 2013
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
AOCI beginning balance	$ (872)	$ 739	$ 169
Other comprehensive income (loss) before reclassifications	477	(1,632)
Net realized (gains) losses reclassified from AOCI into earnings	(35)	21
Other comprehensive income (loss), net of tax	442	(1,611)	570
AOCI ending balance	(430)	(872)	739
Transfer from securities available for sale to securities held to maturity	0	18,275	0
Net pre-tax unrealized losses		1,500		$ 1,500
Accumulated Net Unrealized Investment Gain (Loss) \| Securities Available for Sale
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
AOCI beginning balance	106	703	304
Other comprehensive income (loss) before reclassifications	302	(619)
Net realized (gains) losses reclassified from AOCI into earnings	2	22
Other comprehensive income (loss), net of tax	304	(597)	399
AOCI ending balance	410	106	703
Accumulated Net Unrealized Investment Gain (Loss) \| Securities Held to Maturity
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
AOCI beginning balance	(897)	0	0
Other comprehensive income (loss) before reclassifications	0	(915)
Net realized (gains) losses reclassified from AOCI into earnings	76	18
Other comprehensive income (loss), net of tax	76	(897)	0
AOCI ending balance	(821)	(897)	0
Cash Flow Hedges
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
AOCI beginning balance	(110)	45	(26)
Other comprehensive income (loss) before reclassifications	228	(124)
Net realized (gains) losses reclassified from AOCI into earnings	(108)	(31)
Other comprehensive income (loss), net of tax	120	(155)	71
AOCI ending balance	10	(110)	45
Foreign Currency Translation Adjustments
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
AOCI beginning balance	40	32	(49)
Other comprehensive income (loss) before reclassifications	(48)	8
Net realized (gains) losses reclassified from AOCI into earnings	0	0
Other comprehensive income (loss), net of tax	(48)	8	81
AOCI ending balance	(8)	40	32
Other
Accumulated Other Comprehensive Income (Loss), Net of Tax [Roll Forward]
AOCI beginning balance	(11)	(41)	(60)
Other comprehensive income (loss) before reclassifications	(5)	18
Net realized (gains) losses reclassified from AOCI into earnings	(5)	12
Other comprehensive income (loss), net of tax	(10)	30	19
AOCI ending balance	$ (21)	$ (11)	$ (41)

Stockholders' Equity - Reclassifications from AOCI (Detail) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Non-interest income-other									$ 608	$ 305	$ 512
Non-interest income - OTTI									(24)	(41)	(52)
Interest income - Other	$ 4,656	$ 4,497	$ 4,315	$ 4,350	$ 4,423	$ 4,560	$ 4,553	$ 4,570	17,818	18,106	16,589
Income from continuing operations before income taxes	1,420	1,661	1,785	1,703	1,352	1,693	1,858	1,675	6,569	6,578	5,184
Income tax (benefit)	450	536	581	579	477	575	631	541	2,146	2,224	1,475
Net income	$ 999	$ 1,081	$ 1,194	$ 1,154	$ 852	$ 1,105	$ 1,108	$ 1,056	4,428	4,121	$ 3,492
Reclassification out of Accumulated Other Comprehensive Income [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Net income									35	(21)
Accumulated Net Unrealized Investment Gain (Loss) \| Reclassification out of Accumulated Other Comprehensive Income [Member] \| Securities Available for Sale
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Non-interest income-other									21	7
Non-interest income - OTTI									(24)	(41)
Income from continuing operations before income taxes									(3)	(34)
Income tax (benefit)									(1)	(12)
Net income									(2)	(22)
Accumulated Net Unrealized Investment Gain (Loss) \| Reclassification out of Accumulated Other Comprehensive Income [Member] \| Securities Held to Maturity
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Non-interest income-other									(131)	(29)
Income tax (benefit)									(55)	(11)
Net income									(76)	(18)
Cash Flow Hedges \| Reclassification out of Accumulated Other Comprehensive Income [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Income from continuing operations before income taxes									173	51
Income tax (benefit)									65	20
Net income									108	31
Cash Flow Hedges \| Reclassification out of Accumulated Other Comprehensive Income [Member] \| Interest rate contracts
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Interest income - Other									209	86
Cash Flow Hedges \| Reclassification out of Accumulated Other Comprehensive Income [Member] \| Foreign exchange contracts
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Non-interest income-other									(36)	(35)
Other \| Reclassification out of Accumulated Other Comprehensive Income [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Income from continuing operations before income taxes									11	(13)
Income tax (benefit)									6	(1)
Net income									$ 5	$ (12)

Stockholders' Equity - Components of Other Comprehensive Income Loss and Related Tax Impact (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Before Tax
Net unrealized gains (losses) on securities available for sale	$ 482	$ (961)	$ 673
Net changes in securities held to maturity	131	(1,435)	0
Net unrealized gains (losses) on cash flow hedges	192	(250)	120
Foreign currency translation adjustments	29	8	81
Other	(18)	49	(1)
Other comprehensive income (loss) before taxes	816	(2,589)	873
Provision (Benefit)
Net unrealized gains (losses) on securities available for sale	178	(364)	256
Net changes in securities held to maturity	55	(538)	0
Net unrealized gains (losses) on cash flow hedges	72	(95)	47
Foreign currency translation adjustments	77	0	0
Other	(8)	19	0
Other comprehensive income (loss), provision (benefit)	374	(978)	303
After Tax
Net unrealized gains (losses) on securities available for sale	304	(597)	417
Net changes in securities held to maturity	76	(897)	0
Net unrealized gains (losses) on cash flow hedges	120	(155)	73
Foreign currency translation adjustments	(48)	8	81
Other	(10)	30	(1)
Other comprehensive income (loss), net of tax	$ 442	$ (1,611)	$ 570

Regulatory and Capital Adequacy - Schedule of Comparison of Capital Ratios (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Common equity Tier 1 capital:
Common equity Tier 1 capital	$ 29,534
Common equity Tier 1 capital, capital ratio	12.46%
Common equity Tier 1 capital, minimum capital adequacy	4.00%
Tier 1 common capital:
Tier 1 common capital		$ 27,375
Tier 1 common capital ratio		12.19%
Tier 1 risk-based capital:
Tier 1 risk-based capital	$ 31,355	$ 28,230
Tier 1 risk-based capital, capital ratio	13.23%	12.57%
Tier 1 risk-based capital, minimum capital adequacy	5.50%	4.00%
Tier 1 risk-based capital, well-capitalized	6.00%	6.00%
Total risk-based capital:
Total risk-based capital	$ 35,879	$ 32,987
Total risk-based capital, capital ratio	15.14%	14.69%
Total risk-based capital, minimum capital adequacy	8.00%	8.00%
Total risk-based capital, well-capitalized	10.00%	10.00%
Tier 1 leverage capital:
Tier 1 leverage capital	$ 31,355	$ 28,230
Tier 1 leverage, capital ratio	10.77%	10.06%
Tier 1 leverage, minimum capital adequacy	4.00%	4.00%
Capital One Bank (USA), N.A.
Common equity Tier 1 capital:
Common equity Tier 1 capital	$ 8,503
Common equity Tier 1 capital, capital ratio	11.33%
Common equity Tier 1 capital, minimum capital adequacy	4.00%
Tier 1 risk-based capital:
Tier 1 risk-based capital	$ 8,503	$ 8,103
Tier 1 risk-based capital, capital ratio	11.33%	11.47%
Tier 1 risk-based capital, minimum capital adequacy	5.50%	4.00%
Tier 1 risk-based capital, well-capitalized	6.00%	6.00%
Total risk-based capital:
Total risk-based capital	$ 10,938	$ 10,528
Total risk-based capital, capital ratio	14.57%	14.90%
Total risk-based capital, minimum capital adequacy	8.00%	8.00%
Total risk-based capital, well-capitalized	10.00%	10.00%
Tier 1 leverage capital:
Tier 1 leverage capital	$ 8,503	$ 8,103
Tier 1 leverage, capital ratio	9.64%	10.21%
Tier 1 leverage, minimum capital adequacy	4.00%	4.00%
Tier 1 leverage, well-capitalized	5.00%	5.00%
Capital One, N.A.
Common equity Tier 1 capital:
Common equity Tier 1 capital	$ 21,136
Common equity Tier 1 capital, capital ratio	12.53%
Common equity Tier 1 capital, minimum capital adequacy	4.00%
Tier 1 risk-based capital:
Tier 1 risk-based capital	$ 21,136	$ 19,930
Tier 1 risk-based capital, capital ratio	12.53%	12.67%
Tier 1 risk-based capital, minimum capital adequacy	5.50%	4.00%
Tier 1 risk-based capital, well-capitalized	6.00%	6.00%
Total risk-based capital:
Total risk-based capital	$ 22,881	$ 21,645
Total risk-based capital, capital ratio	13.57%	13.76%
Total risk-based capital, minimum capital adequacy	8.00%	8.00%
Total risk-based capital, well-capitalized	10.00%	10.00%
Tier 1 leverage capital:
Tier 1 leverage capital	$ 21,136	$ 19,930
Tier 1 leverage, capital ratio	8.90%	8.96%
Tier 1 leverage, minimum capital adequacy	4.00%	4.00%
Tier 1 leverage, well-capitalized	5.00%	5.00%

Regulatory and Capital Adequacy Regulatory and Capital Adequacy - Additional Information (Details) $ in Millions	Dec. 31, 2014 USD ($)
Capital One Bank (USA), N.A.
Compliance with Regulatory Capital Requirements under Banking Regulations [Line Items]
Funds available for dividend payments to parent	$ 1,600
Capital One, N.A.
Compliance with Regulatory Capital Requirements under Banking Regulations [Line Items]
Funds available for dividend payments to parent	$ 281

Earnings Per Common Share - Schedule of Computation of Basic and Diluted Earnings Per Common Share (Detail) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Basic earnings per common share:
Income from continuing operations, net of tax	$ 970	$ 1,125	$ 1,204	$ 1,124	$ 875	$ 1,118	$ 1,227	$ 1,134	$ 4,423	$ 4,354	$ 3,709
Income (loss) from discontinued operations, net of tax	29	(44)	(10)	30	(23)	(13)	(119)	(78)	5	(233)	(217)
Net income	999	1,081	1,194	1,154	852	1,105	1,108	1,056	4,428	4,121	3,492
Dividends and undistributed earnings allocated to participating securities	(4)	(5)	(4)	(5)	(4)	(5)	(4)	(5)	(18)	(17)	(15)
Preferred stock dividends	(21)	(20)	(13)	(13)	(13)	(13)	(13)	(13)	(67)	(53)	(15)
Net income available to common stockholders	$ 974	$ 1,056	$ 1,177	$ 1,136	$ 835	$ 1,087	$ 1,091	$ 1,038	$ 4,343	$ 4,051	$ 3,462
Net income from continuing operations (in dollars per share)	$ 1.71	$ 1.97	$ 2.09	$ 1.94	$ 1.50	$ 1.89	$ 2.08	$ 1.92	$ 7.70	$ 7.39	$ 6.56
Income (loss) from discontinued operations (in dollars per share)	0.05	(0.08)	(0.02)	0.05	(0.04)	(0.02)	(0.20)	(0.13)	0.01	(0.40)	(0.39)
Net income per basic common share (in dollars per share)	$ 1.76	$ 1.89	$ 2.07	$ 1.99	$ 1.46	$ 1.87	$ 1.88	$ 1.79	$ 7.71	$ 6.99	$ 6.17
Weighted Average Number of Shares Outstanding, Basic	554.3	559.9	567.5	571.0	573.4	582.3	581.5	580.5	563.1	579.7	561.1
Diluted earnings per common share:
Net Income (Loss) Available to Common Stockholders	$ 974	$ 1,056	$ 1,177	$ 1,136	$ 835	$ 1,087	$ 1,091	$ 1,038	$ 4,343	$ 4,051	$ 3,462
Net income from continuing operations (in dollars per share)	$ 1.68	$ 1.94	$ 2.06	$ 1.91	$ 1.46	$ 1.86	$ 2.05	$ 1.90	$ 7.58	$ 7.28	$ 6.49
Income (loss) from discontinued operations (in dollars per share)	0.05	(0.08)	(0.02)	0.05	(0.03)	(0.02)	(0.20)	(0.13)	0.01	(0.39)	(0.38)
Net income per diluted common share (in dollars per share)	$ 1.73	$ 1.86	$ 2.04	$ 1.96	$ 1.43	$ 1.84	$ 1.85	$ 1.77	$ 7.59	$ 6.89	$ 6.11
Effect of dilutive securities:
Stock options									2.7	2.2	1.5
Other contingently issuable shares									1.6	1.5	1.1
Warrants									4.5	4.2	2.8
Total effect of dilutive securities									8.8	7.9	5.4
Total weighted-average diluted shares outstanding	561.8	567.9	577.6	580.3	582.6	591.1	588.8	586.3	571.9	587.6	566.5

Earnings Per Common Share - Additional Information (Detail) - $ / shares	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Stock Option
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Anti-dilutive options excluded from the computation of diluted earnings per share (in shares)	2,900,000.0	5,200,000.0	6,900,000.0
Minimum exercise price range	$ 70.96	$ 56.28	$ 45.75
Maximum exercise price range	$ 88.81	$ 88.81	$ 89.10
Warrant
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Warrants outstanding	6,400,000

Other Non-Interest Expense (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Other Income and Expenses [Abstract]
Collections	$ 372	$ 470	$ 544
Fraud losses	275	218	190
Bankcard, regulatory, and other fee assessments	465	562	525
Other	623	794	990
Total other non-interest expense	$ 1,735	$ 2,044	$ 2,249

Stock-Based Compensation Plans - Summary of Stock Options Activity (Details) - Amended and Restated 2004 Stock Incentive Plan $ / shares in Units, shares in Thousands, $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($) $ / shares shares
Shares Subject to Options (in shares)
Outstanding as of beginning of the period \| shares	12,251
Granted \| shares	532
Exercised \| shares	(1,924)
Forfeited \| shares	(308)
Expired \| shares	(13)
Outstanding as of end of the period \| shares	10,538
Exercisable as of end of the period \| shares	9,013
Weighted- Average Exercise Price (in dollars per share)
Outstanding as of beginning of the period \| $ / shares	$ 57.41
Granted \| $ / shares	71.93
Exercised \| $ / shares	67.86
Forfeited \| $ / shares	69.69
Expired \| $ / shares	66.11
Outstanding as of end of the period \| $ / shares	55.87
Exercisable as of end of the period \| $ / shares	$ 55.49
Weighted-Average Remaining Contractual Term, Outstanding at end of period, years	4 years
Weighted-Average Remaining contractual Term Exercisable, at end of period years	3 years 3 months 18 days
Aggregate Intrinsic Value, Outstanding, at end of period \| $	$ 289
Aggregate Intrinsic Value, Exercisable, at end of period \| $	$ 252

Stock-Based Compensation Plans Stock-Based Compensation Plans - Stock Options Cash Flow Impact (Details) - Amended and Restated 2004 Stock Incentive Plan - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Cash received for options exercised	$ 131	$ 105	$ 66
Tax benefit realized for options exercised	$ 9	$ 18	$ 14

Stock-Based Compensation Plans - Weighted Average Assumptions used to Value Stock Options Granted (Details) - Amended and Restated 2004 Stock Incentive Plan	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions and Methodology [Abstract]
Dividend yield (percent)	1.74%	2.29%	1.70%
Volatility (percent)	26.00%	32.00%	35.00%
Risk-free interest rate (percent)	1.92%	1.07%	0.74%
Expected option lives (in years)	6 years 1 month	5 years 7 months 6 days	5 years

Stock-Based Compensation Plans - Summary of Activity for Restricted Stock Awards and Restricted Stock Units (Details) - Amended and Restated 2004 Stock Incentive Plan - $ / shares shares in Thousands	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Restricted Stock
Shares/Units
Unvested as of beginning of the period	1,668
Granted	0
Vested	(797)
Forfeited	(77)
Unvested as of end of period	794	1,668
Weighted Average Grant Date Fair Value per Share (in dollars per share)
Unvested as of beginning of the period	$ 53.86
Granted	0.00	$ 58.93	$ 46.64
Vested	50.45
Forfeited	54.06
Unvested as of end of the period	$ 57.28	$ 53.86
Restricted Stock Units (RSUs)
Shares/Units
Unvested as of beginning of the period	520
Granted	1,128
Vested	(68)
Forfeited	(94)
Unvested as of end of period	1,486	520
Weighted Average Grant Date Fair Value per Share (in dollars per share)
Unvested as of beginning of the period	$ 50.52
Granted	72.12	$ 58.10	$ 52.17
Vested	45.97
Forfeited	70.52
Unvested as of end of the period	$ 65.86	$ 50.52

Stock-Based Compensation Plans - Summary of Activity for Performance Share and Performance Units (Details) - Amended and Restated 2004 Stock Incentive Plan - $ / shares shares in Thousands	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Performance Shares Awards
Shares/Units
Unvested as of beginning of the period	1,139
Granted	22
Vested	(462)
Forfeited	(111)
Unvested as of end of period	588	1,139
Weighted Average Grant Date Fair Value per Share (in dollars per share)
Unvested as of beginning of the period	$ 51.87
Granted	70.96	$ 56.32	$ 45.91
Vested	50.82
Forfeited	52.28
Unvested as of end of the period	$ 53.33	$ 51.87
Performance Share Units
Shares/Units
Unvested as of beginning of the period	864
Granted	1,096
Vested	(289)
Forfeited	(147)
Unvested as of end of period	1,524	864
Weighted Average Grant Date Fair Value per Share (in dollars per share)
Unvested as of beginning of the period	$ 50.21
Granted	68.66	$ 52.05	$ 39.07
Vested	48.33
Forfeited	66.70
Unvested as of end of the period	$ 62.25	$ 50.21

Stock-Based Compensation Plans - Additional Information (Details) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($) plan $ / shares shares	Dec. 31, 2013 USD ($) $ / shares shares	Dec. 31, 2012 USD ($) $ / shares
Amended and Restated 2004 Stock Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of active stock plans \| plan	1
Shares authorized under plans (in shares) \| shares	55,000,000
Shares available for grant under plans (in shares) \| shares	22,000,000
Compensation expense from award	$ 205	$ 240	$ 202
Recognized tax benefit from stock-based compensation arrangements	$ 77	$ 91	$ 77
Amended and Restated 2004 Stock Incentive Plan \| Employee Stock Option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Maximum contractual term (Years)	10 years
Award vesting period (in years)	3 years
Weighted-average fair value of options granted (in dollars per share) \| $ / shares	$ 16.39	$ 13.42	$ 12.25
Total intrinsic value of stock options exercised	$ 24	$ 47	$ 36
Unrecognized compensation expense related to unvested awards, options	$ 5
Weighted-average period of recognition of unrecognized compensation costs (Years)	1 year 6 months
Amended and Restated 2004 Stock Incentive Plan \| Restricted Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period (in years)	3 years
Unrecognized compensation expense related to unvested awards, awards other than options	$ 25
Weighted-average period of recognition of unrecognized compensation costs (Years)	1 year 7 months 6 days
Total fair value of awards vested	$ 57	$ 56	$ 102
Weighted-average fair value of awards granted (in dollars per share) \| $ / shares	$ 0.00	$ 58.93	$ 46.64
Amended and Restated 2004 Stock Incentive Plan \| Restricted Stock Units (RSUs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period (in years)	3 years
Unrecognized compensation expense related to unvested awards, awards other than options	$ 44
Weighted-average period of recognition of unrecognized compensation costs (Years)	2 years 1 month 6 days
Total fair value of awards vested	$ 5	$ 6	$ 5
Weighted-average fair value of awards granted (in dollars per share) \| $ / shares	$ 72.12	$ 58.10	$ 52.17
Amended and Restated 2004 Stock Incentive Plan \| Performance Shares Awards
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period (in years)	3 years
Unrecognized compensation expense related to unvested awards, awards other than options	$ 4
Weighted-average period of recognition of unrecognized compensation costs (Years)	6 months
Total fair value of awards vested	$ 33	$ 16
Weighted-average fair value of awards granted (in dollars per share) \| $ / shares	$ 70.96	$ 56.32	$ 45.91
Amended and Restated 2004 Stock Incentive Plan \| Performance Shares Awards \| Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Potential annual reduction in vesting based on performance (percent)	50.00%
Amended and Restated 2004 Stock Incentive Plan \| Performance Shares Awards \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Potential annual reduction in vesting based on performance (percent)			100.00%
Amended and Restated 2004 Stock Incentive Plan \| Performance Share Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period (in years)	3 years
Unrecognized compensation expense related to unvested awards, awards other than options	$ 26
Weighted-average period of recognition of unrecognized compensation costs (Years)	1 year 1 month 6 days
Total fair value of awards vested	$ 20	$ 10	$ 21
Weighted-average fair value of awards granted (in dollars per share) \| $ / shares	$ 68.66	$ 52.05	$ 39.07
Performance period	3 years
Amended and Restated 2004 Stock Incentive Plan \| Performance Share Units \| Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of target award opportunities	0.00%	0.00%	0.00%
Amended and Restated 2004 Stock Incentive Plan \| Performance Share Units \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of target award opportunities	150.00%	150.00%	200.00%
Amended and Restated 2004 Stock Incentive Plan \| Cash-Settled Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation expense related to unvested awards, awards other than options	$ 14
Weighted-average period of recognition of unrecognized compensation costs (Years)	9 months 18 days
Cash payments to settle awards	$ 72	$ 74	$ 88
Amended and Restated 2004 Stock Incentive Plan \| Cash-Settled Units \| Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of common stock trading days required under vesting condition	15 days
Amended and Restated 2004 Stock Incentive Plan \| Cash-Settled Units \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of common stock trading days required under vesting condition	20 days
Associate Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares authorized under plans (in shares) \| shares		18,000,000
Shares available for grant under plans (in shares) \| shares		8,000,000
Compensation expense from award	$ 13	$ 11	$ 8
Minimum percentage of monthly base pay required for the purchase plan	1.00%
Maximum percentage of monthly base pay eligible for the purchase plan	15.00%
Percentage of current market price at which purchase plan shares are bought	85.00%
Dividend Reinvestment Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares authorized under plans (in shares) \| shares	8,000,000
Shares available for grant under plans (in shares) \| shares	7,000,000

Employee Benefit Plans - Defined Contribution Plan (Details) $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($) age	Dec. 31, 2013 USD ($)	Dec. 31, 2012 USD ($)
Defined Contribution Plan Disclosure [Line Items]
Defined contribution plan, cost \| $	$ 214	$ 206	$ 167
Associate Savings Plan
Defined Contribution Plan Disclosure [Line Items]
Defined contribution plan, age eligible to participate \| age	18

Employee Benefit Plans - Defined Benefit Plan and Other Postretirement Benefit Plans Narrative (Details) $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($) plan
Defined Pension Benefits
Defined Benefit Plan Disclosure [Line Items]
Contributions are expected to be made	$ 1
Other Postretirement Benefits
Defined Benefit Plan Disclosure [Line Items]
Contributions are expected to be made	$ 2
Domestic Equity
Defined Benefit Plan Disclosure [Line Items]
Asset allocation targets	39.00%
Asset allocation targets, minimum	34.00%
Asset allocation targets, maximum	44.00%
International Equity
Defined Benefit Plan Disclosure [Line Items]
Asset allocation targets	16.00%
Asset allocation targets, minimum	11.00%
Asset allocation targets, maximum	21.00%
Fixed Income Securities
Defined Benefit Plan Disclosure [Line Items]
Asset allocation targets	45.00%
Asset allocation targets, minimum	35.00%
Asset allocation targets, maximum	55.00%
North Fork Acquisition
Defined Benefit Plan Disclosure [Line Items]
Number of qualified defined benefit pension plans assumed in acquisition \| plan	2

Employee Benefit Plans - Schedule of Changes in Benefit Obligation and Plan Assets (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Change in plan assets:
Fair value of plan assets as of January 1,	$ 237
Fair value of plan assets as of December 31,	246	$ 237
Defined Pension Benefits
Change in benefit obligation:
Benefit obligation as of January 1,	185	207
Service cost	1	1
Interest cost	8	7
Benefits paid	(17)	(17)
Net actuarial loss (gain)	27	(13)
Benefit obligation as of December 31,	204	185
Change in plan assets:
Fair value of plan assets as of January 1,	230	224
Actual return on plan assets	25	22
Employer contributions	1	1
Benefits paid	(17)	(17)
Fair value of plan assets as of December 31,	239	230
Over (under) funded status as of December 31,	35	45
Other Postretirement Benefits
Change in benefit obligation:
Benefit obligation as of January 1,	53	67
Service cost	0	0
Interest cost	2	2
Benefits paid	(3)	(4)
Net actuarial loss (gain)	3	(12)
Benefit obligation as of December 31,	55	53
Change in plan assets:
Fair value of plan assets as of January 1,	7	7
Actual return on plan assets	0	1
Employer contributions	3	3
Benefits paid	(3)	(4)
Fair value of plan assets as of December 31,	7	7
Over (under) funded status as of December 31,	$ (48)	$ (46)

Employee Benefit Plans - Schedule of Amounts Recognized in Balance Sheet (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Defined Pension Benefits
Defined Benefit Plan, Amounts Recognized in Balance Sheet [Abstract]
Other assets	$ 48	$ 56
Other liabilities	(13)	(11)
Net amount recognized as of December 31,	35	45
Accumulated benefit obligation as of December 31,	204	185
Other Postretirement Benefits
Defined Benefit Plan, Amounts Recognized in Balance Sheet [Abstract]
Other assets	0	0
Other liabilities	(48)	(46)
Net amount recognized as of December 31,	(48)	(46)
Accumulated benefit obligation as of December 31,	$ 0	$ 0

Employee Benefit Plans - Schedule of Net Periodic Benefit Costs (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Defined Pension Benefits
Defined Benefit Plan, Net Periodic Benefit Cost [Abstract]
Service cost	$ 1	$ 1
Interest cost	8	7
Expected return on plan assets	(14)	(14)
Amortization of transition obligation, prior service credit, and net actuarial loss (gain)	1	2
Net periodic benefit gain	(4)	(4)
Other Postretirement Benefits
Defined Benefit Plan, Net Periodic Benefit Cost [Abstract]
Service cost	0	0
Interest cost	2	2
Expected return on plan assets	0	0
Amortization of transition obligation, prior service credit, and net actuarial loss (gain)	(3)	(3)
Net periodic benefit gain	$ (1)	$ (1)

Employee Benefit Plans - Schedule of Changes Recognized in Other Comprehensive Income (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Defined Pension Benefits
Defined Benefit Plan, Amounts Recognized in Other Comprehensive Income (Loss), Net Actuarial Gain (Loss), before Tax [Abstract]
Net actuarial gain (loss)	$ (16)	$ 22
Reclassification adjustments for amounts recognized in net periodic benefit cost	1	2
Total gain (loss) recognized in other comprehensive income	(15)	24
Other Postretirement Benefits
Defined Benefit Plan, Amounts Recognized in Other Comprehensive Income (Loss), Net Actuarial Gain (Loss), before Tax [Abstract]
Net actuarial gain (loss)	(3)	13
Reclassification adjustments for amounts recognized in net periodic benefit cost	(3)	(3)
Total gain (loss) recognized in other comprehensive income	$ (6)	$ 10

Employee Benefit Plans - Schedule of Pre-Tax Amounts Recognized in Accumulative Other Comprehensive Income (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Defined Pension Benefits
Pension and Other Postretirement Benefit Plans, Accumulated Other Comprehensive Income (Loss), before Tax [Abstract]
Prior service cost	$ 0	$ 0
Net actuarial loss (gain)	(67)	(52)
Accumulated other comprehensive (loss) income	(67)	(52)
Other Postretirement Benefits
Pension and Other Postretirement Benefit Plans, Accumulated Other Comprehensive Income (Loss), before Tax [Abstract]
Prior service cost	(1)	(1)
Net actuarial loss (gain)	8	14
Accumulated other comprehensive (loss) income	$ 7	$ 13

Employee Benefit Plans - Schedule of Pre-Tax Amounts in Accumulated Other Comprehensive Income That Are Expected to be Recognized of Net Periodic Benefit Cost (Details) $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($)
Defined Pension Benefits
Defined Benefit Plan, Amount to be Amortized from Accumulated Other Comprehensive Income (Loss) Next Fiscal Year [Abstract]
Prior service cost	$ 0
Net actuarial gain (loss)	(1)
Net gain (loss)	(1)
Other Postretirement Benefits
Defined Benefit Plan, Amount to be Amortized from Accumulated Other Comprehensive Income (Loss) Next Fiscal Year [Abstract]
Prior service cost	0
Net actuarial gain (loss)	1
Net gain (loss)	$ 1

Employee Benefit Plans - Schedule of Weighted-Average Assumptions Used in Calculating Net Periodic Benefit Costs (Details)	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Defined Pension Benefits
Assumptions for benefit obligations at measurement date:
Discount rate	3.90%	4.60%
Assumptions for periodic benefit cost for the year ended:
Discount rate	4.60%	3.70%
Expected long-term rate of return on plan assets	6.50%	6.50%
Other Postretirement Benefits
Assumptions for benefit obligations at measurement date:
Discount rate	3.90%	4.60%
Assumptions for periodic benefit cost for the year ended:
Discount rate	4.60%	3.70%
Expected long-term rate of return on plan assets	6.50%	6.50%
Assumptions for year-end valuations:
Health care cost trend rate assumed for next year, pre-age 65	7.30%	7.50%
Health care cost trend rate assumed for next year, post-age 6	7.40%	7.70%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)	4.50%	4.50%
Year the rate reaches the ultimate trend rate	2028	2028

Employee Benefit Plans - Schedule of Effect of One-Percentage Point Change in Assumed Health Care Cost Trend Rate (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Defined Benefit Plan, Effect of One-Percentage Point Change in Assumed Health Care Cost Trend Rates [Abstract]
Effect of one percentage point increase on accumulated postretirement benefit obligation	$ 7	$ 6
Effect of one percentage point decrease on accumulated postretirement benefit obligation	(6)	(5)
Effect of one percentage point increase on service and interest cost components	0	0
Effect of one percentage point decrease on service and interest cost components	$ 0	$ 0

Employee Benefit Plans - Schedule of Allocation of Plan Assets (Details)	Dec. 31, 2014	Dec. 31, 2013
Defined Benefit Plan Disclosure [Line Items]
Total	100.00%	100.00%
Common collective trusts
Defined Benefit Plan Disclosure [Line Items]
Total	59.00%	63.00%
Corporate bonds (S&P rating of A or higher)
Defined Benefit Plan Disclosure [Line Items]
Total	6.00%	6.00%
Corporate bonds (S&P rating of lower than A)
Defined Benefit Plan Disclosure [Line Items]
Total	12.00%	10.00%
US Treasury and Government
Defined Benefit Plan Disclosure [Line Items]
Total	16.00%	14.00%
Municipal Bonds [Member]
Defined Benefit Plan Disclosure [Line Items]
Total	1.00%	1.00%
Mortgage-backed securities
Defined Benefit Plan Disclosure [Line Items]
Total	6.00%	6.00%

Employee Benefit Plans - Schedule of Fair Value of Plan Assets Measured on a Recurring Basis (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	$ 246	$ 237
Common collective trusts
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	146	150
Corporate bonds (S&P rating of A or higher)
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	16	15
Corporate bonds (S&P rating of lower than A)
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	30	24
US Treasury and Government
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	38	33
Mortgage-backed securities
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	15	14
Municipal bonds
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	1	1
Level 1
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 1 \| Common collective trusts
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 1 \| Corporate bonds (S&P rating of A or higher)
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 1 \| Corporate bonds (S&P rating of lower than A)
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 1 \| US Treasury and Government
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 1 \| Mortgage-backed securities
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 1 \| Municipal bonds
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 2
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	246	237
Level 2 \| Common collective trusts
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	146	150
Level 2 \| Corporate bonds (S&P rating of A or higher)
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	16	15
Level 2 \| Corporate bonds (S&P rating of lower than A)
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	30	24
Level 2 \| US Treasury and Government
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	38	33
Level 2 \| Mortgage-backed securities
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	15	14
Level 2 \| Municipal bonds
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	1	1
Level 3
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 3 \| Common collective trusts
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 3 \| Corporate bonds (S&P rating of A or higher)
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 3 \| Corporate bonds (S&P rating of lower than A)
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 3 \| US Treasury and Government
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 3 \| Mortgage-backed securities
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	0	0
Level 3 \| Municipal bonds
Defined Benefit Plan Disclosure [Line Items]
Assets at Fair Value	$ 0	$ 0

Employee Benefit Plans - Schedule of Expected Future Benefit Payments (Details) $ in Millions	Dec. 31, 2014 USD ($)
Defined Pension Benefits
Defined Benefit Plan, Expected Future Benefit Payments, Fiscal Year Maturity [Abstract]
2015	$ 12
2016	12
2017	11
2018	11
2019	11
2020-2024	56
Other Postretirement Benefits
Defined Benefit Plan, Expected Future Benefit Payments, Fiscal Year Maturity [Abstract]
2015	4
2016	4
2017	4
2018	3
2019	3
2020-2024	$ 15

Income Taxes - Schedule of Significant Components of Provision for Income Taxes Attributable to Continuing Operations (Details) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Current income tax provision:
Federal taxes									$ 1,934	$ 1,581	$ 1,590
State taxes									197	194	154
International taxes									91	115	44
Total current provision									2,222	1,890	1,788
Deferred income tax (benefit) provision:
Federal taxes									(125)	284	(246)
State taxes									22	46	(85)
International taxes									27	4	18
Total deferred (benefit) provision									(76)	334	(313)
Total income tax provision	$ 450	$ 536	$ 581	$ 579	$ 477	$ 575	$ 631	$ 541	2,146	2,224	1,475
Pre-tax earnings from foreign operations									466	459	296
Income tax benefits allocated directly to reduce goodwill from acquisitions									$ 1	$ 1	$ 620

Income Taxes - Schedule of Income Tax Provision (Benefit) Reported in Stockholders' Equity (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Income Tax Effects Allocated Directly to Equity [Abstract]
Income tax provision (benefit) recorded in AOCI (1)	$ 374	$ (978)	$ 303
Income tax provision (benefit) recorded in additional paid in capital	16	(10)	15
Foreign currency translation gains	6	5	3
Total income tax provision (benefit) recorded in stockholders’ equity	$ 396	$ (983)	$ 321

Income Taxes - Schedule of Effective Income Tax Rate (Details)	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Effective Income Tax Rate Reconciliation, Percent [Abstract]
Income tax at U.S. federal statutory tax rate	35.00%	35.00%	35.00%
State taxes, net of federal benefit	1.80%	2.10%	1.90%
Low-income housing, new markets tax credits, and other credits	(3.00%)	(2.50%)	(2.50%)
Other foreign tax differences, net	(0.60%)	(0.60%)	(0.70%)
Nontaxable bargain purchase gain	0.00%	0.00%	(4.00%)
Other, net	(0.50%)	(0.20%)	(1.20%)
Effective tax rate	32.70%	33.80%	28.50%

Income Taxes - Schedule of Significant Components of Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Deferred tax assets:
Allowance for loan and lease losses	$ 1,574	$ 1,583
Rewards programs	993	855
Security and loan valuations	928	1,296
Compensation and employee benefits	305	304
Representation and warranty reserve	271	444
Net operating loss and tax credit carryforwards	163	248
Goodwill and intangibles	140	0
Unearned income	100	87
Net unrealized losses on derivatives	41	167
Other foreign deferred taxes	9	7
Other assets	314	259
Subtotal	4,838	5,250
Valuation allowance	(148)	(139)
Total deferred tax assets	4,690	5,111
Deferred tax liabilities:
Original issue discount	875	893
Fixed assets and leases	208	173
Goodwill and intangibles	0	10
Other liabilities	275	303
Total deferred tax liabilities	1,358	1,379
Net deferred tax assets	$ 3,332	$ 3,732

Income Taxes - Operating Loss Carryforward and Tax Credit Carryforward (Details) $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($)
Operating Loss Carryforwards [Line Items]
Increase in valuation allowance to adjust tax benefit of certain state deferred tax assets and net operating loss carryforwards	$ 9
Domestic Tax Authority
Operating Loss Carryforwards [Line Items]
Net operating loss carryforwards	18
Maximum operating loss that can be utilized against future income	2
State and Local Jurisdiction
Operating Loss Carryforwards [Line Items]
Net operating loss carryforwards	$ 157

Income Taxes - Schedule of Reconciliation of Change in Unrecognized Tax Benefits (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Accrued interest and penalties expense (benefit) related to income taxes included in income tax expense	$ (3)	$ (13)	$ 3
Gross Unrecognized Tax Benefits
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Beginning balance	114	208
Additions for tax positions related to prior years	9	15
Reductions for tax positions related to prior years due to IRS and other settlements	(16)	(109)
Ending balance	107	114	208
Portion of balance at December 31, 2014 that, if recognized, would impact the effective income tax rate	70
Accrued Interest and Penalties
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Beginning balance	39	54
Additions for tax positions related to prior years	2	7
Reductions for tax positions related to prior years due to IRS and other settlements	(5)	(22)
Ending balance	36	39	54
Portion of balance at December 31, 2014 that, if recognized, would impact the effective income tax rate	23
Gross Tax, Interest and Penalties
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Beginning balance	153	262
Additions for tax positions related to prior years	11	22
Reductions for tax positions related to prior years due to IRS and other settlements	(21)	(131)
Ending balance	143	$ 153	$ 262
Portion of balance at December 31, 2014 that, if recognized, would impact the effective income tax rate	$ 93

Income Taxes - Income Tax Examination (Details) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Income Tax Examination [Line Items]
Undistributed earnings of foreign subsidiaries	$ 1,400
Amount of unrecognized deferred tax liability, bad debt reserve for tax purposes of qualified lender	107
Bad debt reserve for tax purposes of qualified lender	287
Internal Revenue Service (IRS)
Income Tax Examination [Line Items]
Aggregate amount of tax refund	$ 123	$ 155

Fair Value Measurement - Schedule of Assets and Liabilities Measured at Fair Value on Recurring Basis (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Securities available for sale:
Securities available for sale	$ 39,508	$ 41,800
Other assets:
Consumer MSRs	53	73
Derivative assets	1,096	959
Liabilities:
Derivative liabilities	276	710
Cumulative credit risk valuation adjustment related to derivative positions	4	1
U.S. Treasury and agency debt obligations
Securities available for sale:
Securities available for sale	4,118	834
Corporate debt securities guaranteed by U.S. government agencies
Securities available for sale:
Securities available for sale	800	1,234
RMBS
Securities available for sale:
Securities available for sale	25,381	25,079
CMBS
Securities available for sale:
Securities available for sale	5,519	6,006
Other ABS
Securities available for sale:
Securities available for sale	2,662	7,136
Other securities
Securities available for sale:
Securities available for sale	1,028	1,511
Level 1
Securities available for sale:
Securities available for sale	4,228	960
Other assets:
Derivative assets	4	3
Retained interests in securitizations	0	0
Liabilities:
Derivative liabilities	3	4
Level 2
Securities available for sale:
Securities available for sale	34,075	37,510
Other assets:
Derivative assets	1,026	906
Retained interests in securitizations	0	0
Liabilities:
Derivative liabilities	230	668
Level 3
Securities available for sale:
Securities available for sale	1,205	3,330
Other assets:
Derivative assets	66	50
Retained interests in securitizations	221	199
Liabilities:
Derivative liabilities	43	38
Recurring
Securities available for sale:
Securities available for sale	39,508	41,800
Other assets:
Consumer MSRs	53	73
Derivative assets	1,096	959
Retained interests in securitizations	221	199
Total assets	40,878	43,031
Liabilities:
Derivative liabilities	276	710
Total liabilities	276	710
Recurring \| U.S. Treasury and agency debt obligations
Securities available for sale:
Securities available for sale	4,118	834
Recurring \| Corporate debt securities guaranteed by U.S. government agencies
Securities available for sale:
Securities available for sale	800	1,234
Recurring \| RMBS
Securities available for sale:
Securities available for sale	25,381	25,079
Recurring \| CMBS
Securities available for sale:
Securities available for sale	5,519	6,006
Recurring \| Other ABS
Securities available for sale:
Securities available for sale	2,662	7,136
Recurring \| Other securities
Securities available for sale:
Securities available for sale	1,028	1,511
Recurring \| Level 1
Securities available for sale:
Securities available for sale	4,228	960
Other assets:
Consumer MSRs	0	0
Derivative assets	4	3
Retained interests in securitizations	0	0
Total assets	4,232	963
Liabilities:
Derivative liabilities	3	4
Total liabilities	3	4
Recurring \| Level 1 \| U.S. Treasury and agency debt obligations
Securities available for sale:
Securities available for sale	4,117	833
Recurring \| Level 1 \| Corporate debt securities guaranteed by U.S. government agencies
Securities available for sale:
Securities available for sale	0	0
Recurring \| Level 1 \| RMBS
Securities available for sale:
Securities available for sale	0	0
Recurring \| Level 1 \| CMBS
Securities available for sale:
Securities available for sale	0	0
Recurring \| Level 1 \| Other ABS
Securities available for sale:
Securities available for sale	0	0
Recurring \| Level 1 \| Other securities
Securities available for sale:
Securities available for sale	111	127
Recurring \| Level 2
Securities available for sale:
Securities available for sale	34,075	37,510
Other assets:
Consumer MSRs	0	4
Derivative assets	1,026	906
Retained interests in securitizations	0	0
Total assets	35,101	38,420
Liabilities:
Derivative liabilities	230	668
Total liabilities	230	668
Recurring \| Level 2 \| U.S. Treasury and agency debt obligations
Securities available for sale:
Securities available for sale	1	1
Recurring \| Level 2 \| Corporate debt securities guaranteed by U.S. government agencies
Securities available for sale:
Securities available for sale	467	307
Recurring \| Level 2 \| RMBS
Securities available for sale:
Securities available for sale	24,820	23,775
Recurring \| Level 2 \| CMBS
Securities available for sale:
Securities available for sale	5,291	5,267
Recurring \| Level 2 \| Other ABS
Securities available for sale:
Securities available for sale	2,597	6,793
Recurring \| Level 2 \| Other securities
Securities available for sale:
Securities available for sale	899	1,367
Recurring \| Level 3
Securities available for sale:
Securities available for sale	1,205	3,330
Other assets:
Consumer MSRs	53	69
Derivative assets	66	50
Retained interests in securitizations	221	199
Total assets	1,545	3,648
Liabilities:
Derivative liabilities	43	38
Total liabilities	43	38
Recurring \| Level 3 \| U.S. Treasury and agency debt obligations
Securities available for sale:
Securities available for sale	0	0
Recurring \| Level 3 \| Corporate debt securities guaranteed by U.S. government agencies
Securities available for sale:
Securities available for sale	333	927
Recurring \| Level 3 \| RMBS
Securities available for sale:
Securities available for sale	561	1,304
Recurring \| Level 3 \| CMBS
Securities available for sale:
Securities available for sale	228	739
Recurring \| Level 3 \| Other ABS
Securities available for sale:
Securities available for sale	65	343
Recurring \| Level 3 \| Other securities
Securities available for sale:
Securities available for sale	$ 18	$ 17

Fair Value Measurement Fair Value Measurement - Schedule of Level 3 Inputs Reconciliation for Assets (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Available-for-sale Securities
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	$ 3,330	$ 2,689
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	64	(17)
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	74	121
Purchases	1,214	1,955
Sales	(248)	(89)
Issuances	0	0
Settlements	(320)	(304)
Transfers Into Level 3	474	1,338
Transfers Out of Level 3	(3,383)	(2,363)
Ending balance	1,205	3,330
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	69	(21)
Corporate debt securities guaranteed by U.S. government agencies
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	927	650
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	(5)	0
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	20	(39)
Purchases	0	272
Sales	(248)	0
Issuances	0	0
Settlements	(63)	(67)
Transfers Into Level 3	64	156
Transfers Out of Level 3	(362)	(45)
Ending balance	333	927
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	0	0
RMBS
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	1,304	1,335
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	65	(16)
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	39	203
Purchases	1,022	287
Sales	0	0
Issuances	0	0
Settlements	(171)	(239)
Transfers Into Level 3	259	794
Transfers Out of Level 3	(1,957)	(1,060)
Ending balance	561	1,304
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	64	(20)
CMBS
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	739	587
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	0	0
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	3	(57)
Purchases	192	1,085
Sales	0	(10)
Issuances	0	0
Settlements	(75)	11
Transfers Into Level 3	66	284
Transfers Out of Level 3	(697)	(1,161)
Ending balance	228	739
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	0	0
Other ABS
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	343	102
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	5	(1)
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	12	14
Purchases	0	279
Sales	0	(56)
Issuances	0	0
Settlements	(3)	(2)
Transfers Into Level 3	75	103
Transfers Out of Level 3	(367)	(96)
Ending balance	65	343
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	5	(1)
Other securities
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	17	15
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	(1)	0
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	0	0
Purchases	0	32
Sales	0	(23)
Issuances	0	0
Settlements	(8)	(7)
Transfers Into Level 3	10	1
Transfers Out of Level 3	0	(1)
Ending balance	18	17
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	0	0
Consumer MSRs
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	69	55
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	(27)	34
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	0	0
Purchases	0	0
Sales	0	0
Issuances	15	13
Settlements	(4)	(7)
Transfers Into Level 3	0	0
Transfers Out of Level 3	0	(26)
Ending balance	53	69
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	(27)	18
Derivative assets
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	50	90
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	20	(22)
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	0	0
Purchases	0	0
Sales	0	0
Issuances	20	10
Settlements	(21)	(19)
Transfers Into Level 3	0	0
Transfers Out of Level 3	(3)	(9)
Ending balance	66	50
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	19	(22)
Retained interest in securitizations
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	199	204
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	22	(5)
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	0	0
Purchases	0	0
Sales	0	0
Issuances	0	0
Settlements	0	0
Transfers Into Level 3	0	0
Transfers Out of Level 3	0	0
Ending balance	221	199
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	$ 22	$ (5)

Fair Value Measurement Fair Value Measurement - Schedule of Level 3 Inputs Reconciliation for Liabilities (Details) - Derivative liabilities - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	$ 38	$ 38
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	20	14
Total Gains or (Losses) (Realized/Unrealized), Included in OCI	0	0
Purchases	0	0
Sales	0	0
Issuances	15	14
Settlements	(29)	(28)
Transfers Into Level 3	0	1
Transfers Out of Level 3	(1)	(1)
Ending balance	43	38
Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held	$ 20	$ 14

Fair Value Measurement - Schedule of Assets Measured at Fair Value on Recurring Basis Quantitative Information about Level 3 Fair Value Measurements (Detail) $ in Millions	Dec. 31, 2014 USD ($) $ / SecurityLoan	Dec. 31, 2013 USD ($) $ / SecurityLoan
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Securities available for sale	$ 39,508	$ 41,800
Consumer MSRs	53	73
Derivative assets	1,096	959
Level 3
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Securities available for sale	1,205	3,330
Derivative assets	66	50
Retained interests in securitizations	221	199
Recurring
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Securities available for sale	39,508	41,800
Consumer MSRs	53	73
Derivative assets	1,096	959
Retained interests in securitizations	221	199
Recurring \| Level 3
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Securities available for sale	1,205	3,330
Consumer MSRs	53	69
Derivative assets	66	50
Retained interests in securitizations	221	199
Recurring \| Level 3 \| RMBS
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Securities available for sale	$ 561	$ 1,304
Recurring \| Level 3 \| RMBS \| Discounted cash flows \| Minimum
Fair Value Inputs [Abstract]
Yield (percent)	0.00%	0.00%
Constant prepayment rate (percent)	0.00%	0.00%
Default rate (percent)	0.00%	0.00%
Loss severity (percent)	0.00%	0.00%
Recurring \| Level 3 \| RMBS \| Discounted cash flows \| Maximum
Fair Value Inputs [Abstract]
Yield (percent)	18.00%	23.00%
Constant prepayment rate (percent)	23.00%	21.00%
Default rate (percent)	15.00%	18.00%
Loss severity (percent)	85.00%	95.00%
Recurring \| Level 3 \| RMBS \| Discounted cash flows \| Weighted Average
Fair Value Inputs [Abstract]
Yield (percent)	6.00%	5.00%
Constant prepayment rate (percent)	4.00%	5.00%
Default rate (percent)	5.00%	8.00%
Loss severity (percent)	55.00%	49.00%
Recurring \| Level 3 \| CMBS
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Securities available for sale	$ 228	$ 739
Recurring \| Level 3 \| CMBS \| Discounted cash flows \| Minimum
Fair Value Inputs [Abstract]
Yield (percent)	1.00%	1.00%
Constant prepayment rate (percent)	0.00%	0.00%
Recurring \| Level 3 \| CMBS \| Discounted cash flows \| Maximum
Fair Value Inputs [Abstract]
Yield (percent)	4.00%	4.00%
Constant prepayment rate (percent)	100.00%	20.00%
Recurring \| Level 3 \| CMBS \| Discounted cash flows \| Weighted Average
Fair Value Inputs [Abstract]
Yield (percent)	1.00%	2.00%
Constant prepayment rate (percent)	5.00%	3.00%
Recurring \| Level 3 \| Other ABS
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Securities available for sale	$ 65	$ 343
Recurring \| Level 3 \| Other ABS \| Discounted cash flows \| Minimum
Fair Value Inputs [Abstract]
Yield (percent)	2.00%	1.00%
Constant prepayment rate (percent)	0.00%	1.00%
Default rate (percent)	1.00%	1.00%
Loss severity (percent)	30.00%	44.00%
Recurring \| Level 3 \| Other ABS \| Discounted cash flows \| Maximum
Fair Value Inputs [Abstract]
Yield (percent)	7.00%	8.00%
Constant prepayment rate (percent)	3.00%	6.00%
Default rate (percent)	10.00%	19.00%
Loss severity (percent)	88.00%	80.00%
Recurring \| Level 3 \| Other ABS \| Discounted cash flows \| Weighted Average
Fair Value Inputs [Abstract]
Yield (percent)	5.00%	3.00%
Constant prepayment rate (percent)	2.00%	2.00%
Default rate (percent)	7.00%	12.00%
Loss severity (percent)	71.00%	69.00%
Recurring \| Level 3 \| U.S. government guaranteed debt and other securities
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Securities available for sale	$ 351	$ 944
Recurring \| Level 3 \| U.S. government guaranteed debt and other securities \| Discounted cash flows \| Minimum
Fair Value Inputs [Abstract]
Yield (percent)	1.00%	0.00%
Recurring \| Level 3 \| U.S. government guaranteed debt and other securities \| Discounted cash flows \| Maximum
Fair Value Inputs [Abstract]
Yield (percent)	4.00%	3.00%
Recurring \| Level 3 \| U.S. government guaranteed debt and other securities \| Discounted cash flows \| Weighted Average
Fair Value Inputs [Abstract]
Yield (percent)	3.00%	2.00%
Recurring \| Level 3 \| Consumer MSRs \| Discounted cash flows
Fair Value Inputs [Abstract]
Discount rate (percent)	12.00%
Recurring \| Level 3 \| Consumer MSRs \| Discounted cash flows \| Minimum
Fair Value Inputs [Abstract]
Total prepayment rate (percent)	12.00%	9.00%
Discount rate (percent)		10.00%
Option adjusted spread rate (percent)	4.35%
Servicing cost ($ per loan) \| $ / SecurityLoan	93.18	81.39
Recurring \| Level 3 \| Consumer MSRs \| Discounted cash flows \| Maximum
Fair Value Inputs [Abstract]
Total prepayment rate (percent)	27.00%	32.00%
Discount rate (percent)		17.00%
Option adjusted spread rate (percent)	15.00%
Servicing cost ($ per loan) \| $ / SecurityLoan	208.70	393.52
Recurring \| Level 3 \| Consumer MSRs \| Discounted cash flows \| Weighted Average
Fair Value Inputs [Abstract]
Total prepayment rate (percent)	18.00%	14.00%
Discount rate (percent)	12.00%	11.00%
Option adjusted spread rate (percent)	4.78%
Servicing cost ($ per loan) \| $ / SecurityLoan	100.63	89.32
Recurring \| Level 3 \| Derivative assets \| Discounted cash flows \| Minimum
Fair Value Inputs [Abstract]
Swap rates (percent)	2.00%	3.00%
Recurring \| Level 3 \| Derivative assets \| Discounted cash flows \| Maximum
Fair Value Inputs [Abstract]
Swap rates (percent)	3.00%	4.00%
Recurring \| Level 3 \| Derivative assets \| Discounted cash flows \| Weighted Average
Fair Value Inputs [Abstract]
Swap rates (percent)	2.00%	4.00%
Recurring \| Level 3 \| Retained interest in securitizations \| Discounted cash flows \| Minimum
Fair Value Inputs [Abstract]
Constant prepayment rate (percent)	2.00%	2.00%
Default rate (percent)	2.00%	2.00%
Loss severity (percent)	19.00%	15.00%
Discount rate (percent)	4.00%	5.00%
Life of receivables (months)	25 months	34 months
Recurring \| Level 3 \| Retained interest in securitizations \| Discounted cash flows \| Maximum
Fair Value Inputs [Abstract]
Constant prepayment rate (percent)	13.00%	7.00%
Default rate (percent)	8.00%	7.00%
Loss severity (percent)	95.00%	89.00%
Discount rate (percent)	9.00%	14.00%
Life of receivables (months)	72 months	101 months

Fair Value Measurement Fair Value Measurement - Schedule of Liabilities Measured at Fair Value on Recurring Basis Quantitative Information about Level 3 Fair Value Measurements (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Fair Value Inputs, Liabilities, Quantitative Information [Line Items]
Derivative liabilities	$ 276	$ 710
Level 3
Fair Value Inputs, Liabilities, Quantitative Information [Line Items]
Derivative liabilities	43	38
Recurring
Fair Value Inputs, Liabilities, Quantitative Information [Line Items]
Derivative liabilities	276	710
Recurring \| Level 3
Fair Value Inputs, Liabilities, Quantitative Information [Line Items]
Derivative liabilities	43	38
Recurring \| Level 3 \| Derivative liabilities
Fair Value Inputs, Liabilities, Quantitative Information [Line Items]
Derivative liabilities	$ 43	$ 38
Recurring \| Level 3 \| Derivative liabilities \| Minimum \| Discounted cash flows
Fair Value Inputs [Abstract]
Swap rates (percent)	2.00%	3.00%
Recurring \| Level 3 \| Derivative liabilities \| Maximum \| Discounted cash flows
Fair Value Inputs [Abstract]
Swap rates (percent)	3.00%	4.00%
Recurring \| Level 3 \| Derivative liabilities \| Weighted Average \| Discounted cash flows
Fair Value Inputs [Abstract]
Swap rates (percent)	2.00%	4.00%

Fair Value Measurement - Schedule of Assets Measured at Fair Value on Nonrecurring Basis (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net loans held for investment	$ 0	$ 0
Loans held for sale	0	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net loans held for investment	0	0
Loans held for sale	650	219
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net loans held for investment	207,104	198,138
Loans held for sale	0	0
Nonrecurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net loans held for investment	121	84
Loans held for sale	34	145
Other assets	65	64
Total	220	293
Nonrecurring \| Foreclosed and repossessed assets
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Other assets	60	42
Nonrecurring \| Long-lived assets held-for-sale
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Other assets	5	22
Nonrecurring \| Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net loans held for investment	0	0
Loans held for sale	0	0
Other assets	0	0
Total	0	0
Nonrecurring \| Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net loans held for investment	0	0
Loans held for sale	34	145
Other assets	0	0
Total	34	145
Nonrecurring \| Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Net loans held for investment	121	84
Loans held for sale	0	0
Other assets	65	64
Total	$ 186	$ 148

Fair Value Measurement - Additional Information (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Minimum \| Loans Held for Investment \| Appraisal Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Non-recoverable rate	0.00%	0.00%
Maximum \| Loans Held for Investment \| Appraisal Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Non-recoverable rate	74.00%	42.00%
Weighted Average \| Loans Held for Investment \| Appraisal Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Non-recoverable rate	30.00%	13.00%
Other Assets \| Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Foreclosed property	$ 139	$ 113
Repossess assets	$ 183	$ 160

Fair Value Measurement - Schedule of Earnings Related to Assets Measured at Fair Value on Nonrecurring Basis (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Assets:
Loans held for investment	$ (24)	$ (28)
Loans held for sale	0	(1)
Other assets	(12)	(23)
Total	$ (36)	$ (52)

Fair Value Measurement - Schedule of Fair Value of Financial Instruments (Detail) - USD ($) $ in Millions	Dec. 31, 2014	Dec. 31, 2013
Financial assets:
Securities available for sale	$ 39,508	$ 41,800
Securities held to maturity	23,634	19,185
Derivative assets	1,096	959
Financial liabilities:
Derivative liabilities	276	710
Level 1
Financial assets:
Cash and cash equivalents	7,242	6,291
Restricted cash for securitization investors	234	874
Securities available for sale	4,228	960
Securities held to maturity	0	0
Net loans held for investment	0	0
Loans held for sale	0	0
Interest receivable	0	0
Derivative assets	4	3
Retained interests in securitizations	0	0
Financial liabilities:
Non-interest bearing deposits	25,081	22,643
Interest-bearing deposits	0	0
Securitized debt obligations	0	0
Senior and subordinated notes	0	0
Federal funds purchased and securities loaned or sold under agreements to repurchase	880	915
Other borrowings	0	0
Interest payable	0	0
Derivative liabilities	3	4
Level 2
Financial assets:
Cash and cash equivalents	0	0
Restricted cash for securitization investors	0	0
Securities available for sale	34,075	37,510
Securities held to maturity	23,503	18,895
Net loans held for investment	0	0
Loans held for sale	650	219
Interest receivable	1,435	1,418
Derivative assets	1,026	906
Retained interests in securitizations	0	0
Financial liabilities:
Non-interest bearing deposits	0	0
Interest-bearing deposits	11,668	14,346
Securitized debt obligations	11,745	10,835
Senior and subordinated notes	19,083	13,715
Federal funds purchased and securities loaned or sold under agreements to repurchase	0	0
Other borrowings	17,275	16,324
Interest payable	317	307
Derivative liabilities	230	668
Level 3
Financial assets:
Cash and cash equivalents	0	0
Restricted cash for securitization investors	0	0
Securities available for sale	1,205	3,330
Securities held to maturity	131	290
Net loans held for investment	207,104	198,138
Loans held for sale	0	0
Interest receivable	0	0
Derivative assets	66	50
Retained interests in securitizations	221	199
Financial liabilities:
Non-interest bearing deposits	0	0
Interest-bearing deposits	162,406	161,170
Securitized debt obligations	0	246
Senior and subordinated notes	0	0
Federal funds purchased and securities loaned or sold under agreements to repurchase	0	0
Other borrowings	0	0
Interest payable	0	0
Derivative liabilities	43	38
Carrying Amount
Financial assets:
Cash and cash equivalents	7,242	6,291
Restricted cash for securitization investors	234	874
Securities available for sale	39,508	41,800
Securities held to maturity	22,500	19,132
Net loans held for investment	203,933	192,884
Loans held for sale	626	218
Interest receivable	1,435	1,418
Derivative assets	1,096	959
Retained interests in securitizations	221	199
Financial liabilities:
Non-interest bearing deposits	25,081	22,643
Interest-bearing deposits	180,467	181,880
Securitized debt obligations	11,624	10,289
Senior and subordinated notes	18,684	13,134
Federal funds purchased and securities loaned or sold under agreements to repurchase	880	915
Other borrowings	17,269	16,316
Interest payable	317	307
Derivative liabilities	276	710
Estimated Fair Value
Financial assets:
Cash and cash equivalents	7,242	6,291
Restricted cash for securitization investors	234	874
Securities available for sale	39,508	41,800
Securities held to maturity	23,634	19,185
Net loans held for investment	207,104	198,138
Loans held for sale	650	219
Interest receivable	1,435	1,418
Derivative assets	1,096	959
Retained interests in securitizations	221	199
Financial liabilities:
Non-interest bearing deposits	25,081	22,643
Interest-bearing deposits	174,074	175,516
Securitized debt obligations	11,745	11,081
Senior and subordinated notes	19,083	13,715
Federal funds purchased and securities loaned or sold under agreements to repurchase	880	915
Other borrowings	17,275	16,324
Interest payable	317	307
Derivative liabilities	$ 276	$ 710

Business Segments - Additional Information (Detail) $ in Millions	12 Months Ended
	Dec. 31, 2014 USD ($) Segment
Segment Reporting Information [Line Items]
Number of operating segments \| Segment	3
Commercial Banking \| Minimum
Segment Reporting Information [Line Items]
Total net revenue	$ 10
Commercial Banking \| Maximum
Segment Reporting Information [Line Items]
Total net revenue	$ 1,000

Business Segments - Schedule of Segment Results and Reconciliation (Detail) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Segment Reporting Information [Line Items]
Net interest income	$ 4,656	$ 4,497	$ 4,315	$ 4,350	$ 4,423	$ 4,560	$ 4,553	$ 4,570	$ 17,818	$ 18,106	$ 16,589
Non-interest income	1,157	1,142	1,153	1,020	1,121	1,091	1,085	981	4,472	4,278	4,807
Total net revenue									22,290	22,384	21,396
Provision for credit losses	1,109	993	704	735	957	849	762	885	3,541	3,453	4,415
Amortization of intangibles									532	671	609
Other non-interest expense									11,682	11,754	11,254
Total non-interest expense	3,284	2,985	2,979	2,932	3,235	3,109	3,018	2,991	12,180	12,353	11,797
Income from continuing operations before income taxes	1,420	1,661	1,785	1,703	1,352	1,693	1,858	1,675	6,569	6,578	5,184
Income tax (benefit)	450	536	581	579	477	575	631	541	2,146	2,224	1,475
Income from continuing operations, net of tax	970	$ 1,125	$ 1,204	$ 1,124	875	$ 1,118	$ 1,227	$ 1,134	4,423	4,354	3,709
Loans held for investment	208,316				197,199				208,316	197,199	205,889
Total deposits	205,548				204,523				205,548	204,523	212,485
Operating Segments \| Credit Card
Segment Reporting Information [Line Items]
Net interest income									10,310	10,967	10,182
Non-interest income									3,311	3,320	3,078
Total net revenue									13,621	14,287	13,260
Provision for credit losses									2,750	2,824	4,061
Other non-interest expense									6,694	7,005	6,504
Total non-interest expense									7,063	7,439	6,854
Income from continuing operations before income taxes									3,808	4,024	2,345
Income tax (benefit)									1,329	1,409	815
Income from continuing operations, net of tax									2,479	2,615	1,530
Loans held for investment	85,876				81,305				85,876	81,305	91,755
Total deposits	0				0				0	0	0
Operating Segments \| Consumer Banking
Segment Reporting Information [Line Items]
Net interest income									5,748	5,905	5,788
Non-interest income									684	749	782
Total net revenue									6,432	6,654	6,570
Provision for credit losses									703	656	589
Other non-interest expense									3,761	3,607	3,712
Total non-interest expense									3,869	3,745	3,871
Income from continuing operations before income taxes									1,860	2,253	2,110
Income tax (benefit)									665	802	747
Income from continuing operations, net of tax									1,195	1,451	1,363
Loans held for investment	71,439				70,762				71,439	70,762	75,127
Total deposits	168,078				167,652				168,078	167,652	172,396
Operating Segments \| Commercial Banking
Segment Reporting Information [Line Items]
Net interest income									1,751	1,674	1,551
Non-interest income									450	395	340
Total net revenue									2,201	2,069	1,891
Provision for credit losses									93	(24)	(270)
Other non-interest expense									1,062	931	876
Total non-interest expense									1,083	958	910
Income from continuing operations before income taxes									1,025	1,135	1,251
Income tax (benefit)									366	404	441
Income from continuing operations, net of tax									659	731	810
Loans held for investment	50,890				45,011				50,890	45,011	38,820
Total deposits	31,954				30,567				31,954	30,567	29,866
Other
Segment Reporting Information [Line Items]
Net interest income									9	(440)	(932)
Non-interest income									27	(186)	607
Total net revenue									36	(626)	(325)
Provision for credit losses									(5)	(3)	35
Other non-interest expense									165	211	162
Total non-interest expense									165	211	162
Income from continuing operations before income taxes									(124)	(834)	(522)
Income tax (benefit)									(214)	(391)	(528)
Income from continuing operations, net of tax									90	(443)	6
Loans held for investment	111				121				111	121	187
Total deposits	5,516				6,304				5,516	6,304	10,223
Purchased credit card relationship intangibles (“PCCR”)
Segment Reporting Information [Line Items]
Amortization of intangibles									369	434	350
Purchased credit card relationship intangibles (“PCCR”) \| Operating Segments \| Credit Card
Segment Reporting Information [Line Items]
Amortization of intangibles									369	434	350
Purchased credit card relationship intangibles (“PCCR”) \| Operating Segments \| Consumer Banking
Segment Reporting Information [Line Items]
Amortization of intangibles									0	0	0
Purchased credit card relationship intangibles (“PCCR”) \| Operating Segments \| Commercial Banking
Segment Reporting Information [Line Items]
Amortization of intangibles									0	0	0
Purchased credit card relationship intangibles (“PCCR”) \| Other
Segment Reporting Information [Line Items]
Amortization of intangibles									0	0	0
Core deposit intangibles
Segment Reporting Information [Line Items]
Amortization of intangibles									129	165	193
Core deposit intangibles \| Operating Segments \| Credit Card
Segment Reporting Information [Line Items]
Amortization of intangibles									0	0	0
Core deposit intangibles \| Operating Segments \| Consumer Banking
Segment Reporting Information [Line Items]
Amortization of intangibles									108	138	159
Core deposit intangibles \| Operating Segments \| Commercial Banking
Segment Reporting Information [Line Items]
Amortization of intangibles									21	27	34
Core deposit intangibles \| Other
Segment Reporting Information [Line Items]
Amortization of intangibles									0	0	0
PCCR and core deposits
Segment Reporting Information [Line Items]
Amortization of intangibles									498	599	543
PCCR and core deposits \| Operating Segments \| Credit Card
Segment Reporting Information [Line Items]
Amortization of intangibles									369	434	350
PCCR and core deposits \| Operating Segments \| Consumer Banking
Segment Reporting Information [Line Items]
Amortization of intangibles									108		159
PCCR and core deposits \| Operating Segments \| Commercial Banking
Segment Reporting Information [Line Items]
Amortization of intangibles									21		34
PCCR and core deposits \| Other
Segment Reporting Information [Line Items]
Amortization of intangibles									0	0	$ 0
Commercial Banking
Segment Reporting Information [Line Items]
Provision for credit losses									67	(76)
Loans held for investment	50,890				45,011				50,890	45,011
Credit Card Portfolio Segment [Member]
Segment Reporting Information [Line Items]
Provision for credit losses									2,750	2,824
Loans held for investment	85,876				81,305				85,876	81,305
Consumer Banking
Segment Reporting Information [Line Items]
Provision for credit losses									703	656
Loans held for investment	71,439				70,762				71,439	70,762
Other
Segment Reporting Information [Line Items]
Provision for credit losses									(5)	(3)
Loans held for investment	$ 111				$ 121				$ 111	$ 121

Commitments, Contingencies, Guarantees, and Others - Contingent Payments Related to Acquisitions and Partnership Agreements (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2014
Commitments and Contingencies Disclosure [Abstract]
Increase (decrease) in contingent consideration	$ (165)
Contingent consideration liability	$ 0	$ 0

Commitments, Contingencies, Guarantees, and Others - Guarantees, LOC and Loss Sharing, U.K Cross Sell (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Payment Protection Insurance
Loss Contingencies [Line Items]
Loss contingency accrual	$ 116	$ 169
Loss accrual increase (decrease)	61
Letter of Credit
Loss Contingencies [Line Items]
Contractual amounts of standby letters of credit and commercial letters of credit	2,100	2,000
Other Liabilities \| Letter of Credit
Loss Contingencies [Line Items]
Letters of credit outstanding	3	4
Financial Standby Letter of Credit
Loss Contingencies [Line Items]
Guarantees, maximum exposure	14	16
Financial Standby Letter of Credit \| Other Liabilities
Loss Contingencies [Line Items]
Guarantee obligation	12	15
Loss Sharing Agreement
Loss Contingencies [Line Items]
Guarantee obligation	$ 36	$ 14

Commitments, Contingencies, Guarantees, and Others - Schedule of Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser (Details) $ in Billions	49 Months Ended
	Feb. 28, 2009 Subsidiary	Dec. 31, 2014 USD ($)	Dec. 31, 2013 USD ($)
Loss Contingencies [Line Items]
Number of subsidiaries acquired that originated residential mortgage loans \| Subsidiary	3
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Losses realized by third party		$ 21
Subsidiaries
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Estimated Unpaid Principal Balance		23	$ 26
Unpaid principal balance, delinquent 90 days or greater		5
Subsidiaries \| 2005 to 2008 Year
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		111
Subsidiaries \| 2008
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		4
Subsidiaries \| 2007
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		21
Subsidiaries \| 2006
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		41
Subsidiaries \| 2005
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		45
Subsidiaries \| Government-sponsored enterprises (“GSEs”)
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Estimated Unpaid Principal Balance		3	3
Subsidiaries \| Government-sponsored enterprises (“GSEs”) \| 2005 to 2008 Year
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		11
Subsidiaries \| Government-sponsored enterprises (“GSEs”) \| 2008
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		1
Subsidiaries \| Government-sponsored enterprises (“GSEs”) \| 2007
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		4
Subsidiaries \| Government-sponsored enterprises (“GSEs”) \| 2006
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		3
Subsidiaries \| Government-sponsored enterprises (“GSEs”) \| 2005
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		3
Subsidiaries \| Insured Securitizations
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Estimated Unpaid Principal Balance		4	5
Subsidiaries \| Insured Securitizations \| 2005 to 2008 Year
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		$ 20
Percent covered by bond insurance		48.00%
Original principal balance, sold to third party with repurchase requests		$ 16
Original principal balance, sold to third party without repurchase requests		4
Subsidiaries \| Insured Securitizations \| 2008
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		0
Subsidiaries \| Insured Securitizations \| 2007
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		2
Subsidiaries \| Insured Securitizations \| 2006
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		8
Subsidiaries \| Insured Securitizations \| 2005
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		10
Subsidiaries \| Uninsured Securitizations and Other
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Estimated Unpaid Principal Balance		16	$ 18
Subsidiaries \| Uninsured Securitizations and Other \| 2005 to 2008 Year
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		80
Subsidiaries \| Uninsured Securitizations and Other \| 2008
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		3
Subsidiaries \| Uninsured Securitizations and Other \| 2007
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		15
Subsidiaries \| Uninsured Securitizations and Other \| 2006
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		30
Subsidiaries \| Uninsured Securitizations and Other \| 2005
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		32
Subsidiaries \| Uninsured Securitizations \| 2005 to 2008 Year
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		48
Subsidiaries \| Private Investors \| 2005 to 2008 Year
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		22
Subsidiaries \| Various Known and Unknown Investors \| 2005 to 2008 Year
Mortgage Loans on Real Estate, Sold to Third Party [Abstract]
Original Principal Balance		$ 10

Commitments, Contingencies, Guarantees, and Others - Schedule of Open Claims in Pipeline (Details) - Subsidiaries - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Unresolved Repurchase Claims [Roll Forward]
Open claims, beginning balance	$ 2,825	$ 2,419
Gross new demands received	764	634
Loans repurchased/made whole	(36)	(81)
Demands rescinded	(1,041)	(147)
Open claims, ending balance	2,512	2,825
Government-sponsored enterprises (“GSEs”)
Unresolved Repurchase Claims [Roll Forward]
Open claims, beginning balance	89	59
Gross new demands received	22	203
Loans repurchased/made whole	(31)	(49)
Demands rescinded	(64)	(124)
Open claims, ending balance	16	89
Insured Securitizations
Unresolved Repurchase Claims [Roll Forward]
Open claims, beginning balance	1,614	1,579
Gross new demands received	0	40
Loans repurchased/made whole	0	(5)
Demands rescinded	(965)	0
Open claims, ending balance	649	1,614
Uninsured Securitizations and Other
Unresolved Repurchase Claims [Roll Forward]
Open claims, beginning balance	1,122	781
Gross new demands received	742	391
Loans repurchased/made whole	(5)	(27)
Demands rescinded	(12)	(23)
Open claims, ending balance	$ 1,847	$ 1,122

Commitments, Contingencies, Guarantees, and Others - Schedule of Changes in Representation and Warranty Reserve (Details) - Subsidiaries - Representation and Warranty Liability - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013
Loss Contingency Accrual [Roll Forward]
Representation and warranty repurchase reserve, beginning of period	$ 1,172	$ 899
Provision (benefit) for mortgage representation and warranty losses	(33)	309
Net realized losses	(408)	(36)
Representation and warranty repurchase reserve, end of period	731	1,172
Continuing Operations
Loss Contingency Accrual [Roll Forward]
Provision (benefit) for mortgage representation and warranty losses	(26)	(24)
Discontinued Operations
Loss Contingency Accrual [Roll Forward]
Provision (benefit) for mortgage representation and warranty losses	$ (7)	$ 333

Commitments, Contingencies, Guarantees, and Others - Schedule of Allocation of Representation and Warranty Reserves (Details) $ in Millions	12 Months Ended		49 Months Ended
	Dec. 31, 2014 USD ($)	Dec. 31, 2013 USD ($)	Feb. 28, 2009 Subsidiary	Dec. 31, 2012 USD ($)
Loss Contingencies [Line Items]
Number of subsidiaries acquired that originated residential mortgage loans \| Subsidiary			3
Subsidiaries \| 2005 to 2008 Year
Loss Contingencies [Line Items]
Loans sold 2005 to 2008	$ 111,000
Subsidiaries \| GSEs and Active Insured Securitizations
Loss Contingencies [Line Items]
Loans sold 2005 to 2008	27,000
Subsidiaries \| Inactive Insured Securitizations and Others
Loss Contingencies [Line Items]
Loans sold 2005 to 2008	84,000
Subsidiaries \| Government-sponsored enterprises (“GSEs”) \| 2005 to 2008 Year
Loss Contingencies [Line Items]
Loans sold 2005 to 2008	11,000
Subsidiaries \| Insured Securitizations \| 2005 to 2008 Year
Loss Contingencies [Line Items]
Loans sold 2005 to 2008	20,000
Original principal balance, sold to third party with repurchase requests	16,000
Original principal balance, sold to third party without repurchase requests	4,000
Subsidiaries \| Uninsured Securitizations \| 2005 to 2008 Year
Loss Contingencies [Line Items]
Loans sold 2005 to 2008	48,000
Subsidiaries \| Private Investors \| 2005 to 2008 Year
Loss Contingencies [Line Items]
Loans sold 2005 to 2008	22,000
Subsidiaries \| Representation and Warranty Liability
Loss Contingencies [Line Items]
Reserve liability	731	$ 1,172		$ 899
Loss contingency, range of loss, portion not accrued	2,100	2,600
Net realized losses	408	36
Subsidiaries \| Representation and Warranty Liability \| GSEs and Active Insured Securitizations
Loss Contingencies [Line Items]
Reserve liability	499	965
Subsidiaries \| Representation and Warranty Liability \| Inactive Insured Securitizations and Others
Loss Contingencies [Line Items]
Reserve liability	$ 232	$ 207

Commitments, Contingencies, Guarantees, and Others - Litigation (Details) MortgageLoan in Thousands	1 Months Ended					3 Months Ended
	Apr. 30, 2014 patent	Jan. 31, 2014 claim	Dec. 31, 2013 claim patent	Jul. 31, 2012 USD ($)	Feb. 28, 2009 USD ($) Contract Plaintiff MortgageLoan	Jul. 31, 2012 USD ($) trust summon	Mar. 31, 2008 USD ($)	Dec. 31, 2014 USD ($)	Jul. 31, 2013 USD ($)	Sep. 30, 2010 USD ($)
Loss Contingencies [Line Items]
Loss contingency, estimate of possible loss								$ 250,000,000
Interchange Litigation
Loss Contingencies [Line Items]
Indemnification guarantees fair value								$ 0
Intellectual Ventures Corp
Loss Contingencies [Line Items]
Number of claims dismissed \| claim		1	2
Pending Litigation \| Interchange Litigation
Loss Contingencies [Line Items]
Litigation settlement, attributable to reporting entity and third party				$ 6,600,000,000
Litigation settlement, attributable to reporting entity and third party, percent of transactions				0.10%
Litigation settlement, attributable to reporting entity and third party, period of payment of settlement				8 months
Loss accrual increase (decrease)							$ (91,000,000)
Pending Litigation \| Intellectual Ventures Corp
Loss Contingencies [Line Items]
Number of patents not infringed \| patent	2		1
GreenPoint Subsidiary \| Pending Litigation \| U.S. Bank Litigation
Loss Contingencies [Line Items]
Number of contracts breached \| Contract					2
Number of mortgage loans sold to third party under litigation \| MortgageLoan					30
Mortgage loans sold to third party, face amount under litigation					$ 1,800,000,000
Number of plaintiffs \| Plaintiff					2
GreenPoint Subsidiary \| Pending Litigation \| DBSP Litigation
Loss Contingencies [Line Items]
Mortgage loans sold to third party, face amount under litigation										$ 353,000,000
GreenPoint Subsidiary \| Pending Litigation \| FHFA Litigation
Loss Contingencies [Line Items]
Mortgage loans sold to third party, face amount under litigation				$ 3,400,000,000		$ 3,400,000,000
Number of summons filed \| summon						3
Number of residential mortgage backed securities trusts \| trust						3
GreenPoint Subsidiary \| Pending Litigation \| LXS Trust Litigation
Loss Contingencies [Line Items]
Mortgage loans sold to third party, face amount under litigation									$ 915,000,000

Capital One Financial Corporation (Parent Company Only) - Statements of Income (Details) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Condensed Income Statements, Captions [Line Items]
Interest from temporary investments	$ 5,045	$ 4,887	$ 4,712	$ 4,753	$ 4,839	$ 4,998	$ 5,010	$ 5,051	$ 19,397	$ 19,898	$ 18,964
Interest expense	389	390	397	403	416	438	457	481	1,579	1,792	2,375
Non-interest income	1,157	1,142	1,153	1,020	1,121	1,091	1,085	981	4,472	4,278	4,807
Non-interest expense	3,284	2,985	2,979	2,932	3,235	3,109	3,018	2,991	12,180	12,353	11,797
Income tax (benefit)	450	536	581	579	477	575	631	541	2,146	2,224	1,475
Income from continuing operations, net of tax	970	1,125	1,204	1,124	875	1,118	1,227	1,134	4,423	4,354	3,709
Income (loss) from discontinued operations, net of tax	29	(44)	(10)	30	(23)	(13)	(119)	(78)	5	(233)	(217)
Net income	999	1,081	1,194	1,154	852	1,105	1,108	1,056	4,428	4,121	3,492
Dividends and undistributed earnings allocated to participating securities	(4)	(5)	(4)	(5)	(4)	(5)	(4)	(5)	(18)	(17)	(15)
Preferred stock dividends	(21)	(20)	(13)	(13)	(13)	(13)	(13)	(13)	(67)	(53)	(15)
Net income available to common stockholders	$ 974	$ 1,056	$ 1,177	$ 1,136	$ 835	$ 1,087	$ 1,091	$ 1,038	4,343	4,051	3,462
Parent Company
Condensed Income Statements, Captions [Line Items]
Interest from temporary investments									114	94	47
Interest expense									204	250	574
Dividends, principally from bank subsidiaries									3,449	5,950
Non-interest income									53	33	697
Non-interest expense									85	196	173
Income before income taxes and equity in undistributed earnings of subsidiaries									3,327	5,631	(3)
Income tax (benefit)									11	(66)	(168)
Equity in undistributed earnings of subsidiaries									1,107	(1,343)	3,544
Income from continuing operations, net of tax									4,423	4,354	3,709
Income (loss) from discontinued operations, net of tax									5	(233)	(217)
Net income									4,428	4,121	3,492
Dividends and undistributed earnings allocated to participating securities									(18)	(17)	(15)
Preferred stock dividends									(67)	(53)	(15)
Net income available to common stockholders									$ 4,343	$ 4,051	$ 3,462

Capital One Financial Corporation (Parent Company Only) - Balance Sheets (Details) - USD ($) $ in Millions	Dec. 31, 2014	Sep. 30, 2014	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Assets:
Cash and cash equivalents	$ 7,242		$ 6,291	$ 11,058	$ 5,838
Securities available for sale	39,508		41,800
Other	15,713		16,499
Total assets	308,854		296,933
Liabilities:
Senior and subordinated notes	18,684		13,134
Other borrowings	17,269		16,316
Other	9,479		9,817
Total liabilities	263,801		255,301
Stockholders’ equity:
Preferred stock	0		0
Common stock	6		6
Additional paid-in capital, net	27,869		26,526
Retained earnings	23,973		20,292
Accumulated other comprehensive loss	(430)		(872)	739	169
Less: Treasury stock, at cost	(6,365)		(4,320)
Total stockholders’ equity	45,053	$ 44,000	41,632	40,425	29,617
Total liabilities and stockholders’ equity	308,854		296,933
Parent Company
Assets:
Cash and cash equivalents	8,262		7,185	$ 7,342	$ 9,351
Investment in subsidiaries	44,993		43,318
Loans to subsidiaries	1,494		1,487
Securities available for sale	961		807
Other	808		976
Total assets	56,518		53,773
Liabilities:
Senior and subordinated notes	8,907		9,458
Other borrowings	1,573		1,545
Other	985		1,138
Total liabilities	11,465		12,141
Stockholders’ equity:
Preferred stock	0		0
Common stock	6		6
Additional paid-in capital, net	27,869		26,526
Retained earnings	23,973		20,292
Accumulated other comprehensive loss	(430)		(872)
Less: Treasury stock, at cost	(6,365)		(4,320)
Total stockholders’ equity	45,053		41,632
Total liabilities and stockholders’ equity	$ 56,518		$ 53,773

Capital One Financial Corporation (Parent Company Only) - Statements of Cash Flows (Details) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Operating activities:
Net income	$ 999	$ 1,081	$ 1,194	$ 1,154	$ 852	$ 1,105	$ 1,108	$ 1,056	$ 4,428	$ 4,121	$ 3,492
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Dividends (undistributed earnings) from subsidiaries: Discontinued operations	(29)	$ 44	$ 10	(30)	23	$ 13	$ 119	78	(5)	233	217
Decrease (increase) in other assets									(308)	(105)	(1,114)
Decrease in other liabilities									(71)	137	904
Net cash provided by operating activities									9,304	9,984	9,524
Investing activities:
Purchase of securities available for sale									(12,650)	(14,951)	(29,257)
Net cash (used) provided by investing activities									(15,991)	3,721	(18,814)
Financing activities:
Dividends paid—common stock									(679)	(555)	(111)
Dividends paid—preferred stock									(67)	(53)	(15)
Purchases of treasury stock									(2,045)	(1,033)	(43)
Net proceeds from issuances of common stock									100	81	3,233
Net proceeds from issuances of preferred stock									969	0	853
Proceeds from stock-based payment activities									146	114	80
Net cash provided (used) by financing activities									7,638	(18,472)	14,510
Increase (decrease) in cash and cash equivalents									951	(4,767)	5,220
Cash and cash equivalents at beginning of the period				6,291				11,058	6,291	11,058	5,838
Cash and cash equivalents at end of the period	7,242				6,291				7,242	6,291	11,058
Parent Company
Operating activities:
Net income									4,428	4,121	3,492
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Dividends (undistributed earnings) from subsidiaries: Continuing operations									(1,107)	1,343	(3,544)
Dividends (undistributed earnings) from subsidiaries: Discontinued operations									(5)	233	217
Accretion									(76)	(57)	(24)
Decrease (increase) in other assets									145	(675)	113
Decrease in other liabilities									(152)	(388)	(34)
Net cash provided by operating activities									3,233	4,577	220
Investing activities:
Decrease (increase) in investment in subsidiaries									94	787	(9,709)
Proceeds from maturities of securities available for sale									50	46	24
Purchase of securities available for sale									(143)	(287)	(351)
Increase in loans to subsidiaries									(7)	(153)	(997)
Proceeds from issuance of common stock for acquisition									0	0	2,638
Net cash (used) provided by investing activities									(6)	393	(8,395)
Financing activities:
Increase (decrease) in borrowings from subsidiaries									28	(3,490)	555
Issuance of senior notes									1,498	849	2,246
Maturities of senior notes									(2,100)	(1,040)	(632)
Dividends paid—common stock									(679)	(555)	(111)
Dividends paid—preferred stock									(67)	(53)	(15)
Purchases of treasury stock									(2,045)	(1,033)	(43)
Net proceeds from issuances of common stock									100	81	3,233
Net proceeds from issuances of preferred stock									969	0	853
Proceeds from stock-based payment activities									146	114	80
Net cash provided (used) by financing activities									(2,150)	(5,127)	6,166
Increase (decrease) in cash and cash equivalents									1,077	(157)	(2,009)
Cash and cash equivalents at beginning of the period				$ 7,185				$ 7,342	7,185	7,342	9,351
Cash and cash equivalents at end of the period	$ 8,262				$ 7,185				$ 8,262	$ 7,185	$ 7,342

Selected Quarterly Financial Information (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2014	Sep. 30, 2014	Jun. 30, 2014	Mar. 31, 2014	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Quarterly Financial Statement Information [Line Items]
Interest income	$ 5,045	$ 4,887	$ 4,712	$ 4,753	$ 4,839	$ 4,998	$ 5,010	$ 5,051	$ 19,397	$ 19,898	$ 18,964
Interest expense	389	390	397	403	416	438	457	481	1,579	1,792	2,375
Net interest income	4,656	4,497	4,315	4,350	4,423	4,560	4,553	4,570	17,818	18,106	16,589
Provision for credit losses	1,109	993	704	735	957	849	762	885	3,541	3,453	4,415
Net interest income after provision for credit losses	3,547	3,504	3,611	3,615	3,466	3,711	3,791	3,685	14,277	14,653	12,174
Non-interest income	1,157	1,142	1,153	1,020	1,121	1,091	1,085	981	4,472	4,278	4,807
Non-interest expense	3,284	2,985	2,979	2,932	3,235	3,109	3,018	2,991	12,180	12,353	11,797
Income from continuing operations before income taxes	1,420	1,661	1,785	1,703	1,352	1,693	1,858	1,675	6,569	6,578	5,184
Income tax provision	450	536	581	579	477	575	631	541	2,146	2,224	1,475
Income from continuing operations, net of tax	970	1,125	1,204	1,124	875	1,118	1,227	1,134	4,423	4,354	3,709
Income (loss) from discontinued operations, net of tax	29	(44)	(10)	30	(23)	(13)	(119)	(78)	5	(233)	(217)
Net income	999	1,081	1,194	1,154	852	1,105	1,108	1,056	4,428	4,121	3,492
Dividends and undistributed earnings allocated to participating securities	(4)	(5)	(4)	(5)	(4)	(5)	(4)	(5)	(18)	(17)	(15)
Preferred stock dividends	(21)	(20)	(13)	(13)	(13)	(13)	(13)	(13)	(67)	(53)	(15)
Net income available to common stockholders	$ 974	$ 1,056	$ 1,177	$ 1,136	$ 835	$ 1,087	$ 1,091	$ 1,038	$ 4,343	$ 4,051	$ 3,462
Basic earnings per common share:
Net income from continuing operations (in dollars per share)	$ 1.71	$ 1.97	$ 2.09	$ 1.94	$ 1.50	$ 1.89	$ 2.08	$ 1.92	$ 7.70	$ 7.39	$ 6.56
Loss from discontinued operations (in dollars per share)	0.05	(0.08)	(0.02)	0.05	(0.04)	(0.02)	(0.20)	(0.13)	0.01	(0.40)	(0.39)
Net income per basic common share (in dollars per share)	1.76	1.89	2.07	1.99	1.46	1.87	1.88	1.79	7.71	6.99	6.17
Diluted earnings per common share:
Net income from continuing operations (in dollars per share)	1.68	1.94	2.06	1.91	1.46	1.86	2.05	1.90	7.58	7.28	6.49
Loss from discontinued operations (in dollars per share)	0.05	(0.08)	(0.02)	0.05	(0.03)	(0.02)	(0.20)	(0.13)	0.01	(0.39)	(0.38)
Net income per diluted common share (in dollars per share)	$ 1.73	$ 1.86	$ 2.04	$ 1.96	$ 1.43	$ 1.84	$ 1.85	$ 1.77	$ 7.59	$ 6.89	$ 6.11
Weighted average common shares outstanding:
Basic EPS (in shares)	554.3	559.9	567.5	571.0	573.4	582.3	581.5	580.5	563.1	579.7	561.1
Diluted EPS (in shares)	561.8	567.9	577.6	580.3	582.6	591.1	588.8	586.3	571.9	587.6	566.5
Average balance sheet data:
Loans held for investment	$ 208,316				$ 197,199				$ 208,316	$ 197,199	$ 205,889
Total assets	308,854				296,933				308,854	296,933
Interest-bearing deposits	180,467				181,880				180,467	181,880
Total deposits	205,548				204,523				205,548	204,523	212,485
Borrowings	48,457				40,654				48,457	40,654
Total stockholders’ equity	45,053	$ 44,000			41,632				45,053	41,632	$ 40,425	$ 29,617
Weighted Average
Average balance sheet data:
Loans held for investment	203,436	199,422	$ 194,996	$ 193,722	192,813	$ 191,135	$ 190,562	$ 195,997	203,436	192,813
Interest-earning assets	273,436	268,890	263,570	262,659	262,957	264,796	266,544	272,345	273,436	262,957
Total assets	304,711	299,523	294,744	294,275	294,040	294,919	297,748	303,226	304,711	294,040
Interest-bearing deposits	179,401	179,928	182,053	184,183	184,206	186,752	189,311	190,612	179,401	184,206
Total deposits	205,355	205,199	206,315	205,842	205,706	208,340	210,650	211,555	205,355	205,706
Borrowings	43,479	40,314	35,658	35,978	36,463	36,355	36,915	41,574	43,479	36,463
Total stockholders’ equity	$ 45,576	$ 44,827	$ 43,767	$ 42,859	$ 42,355	$ 41,185	$ 41,490	$ 40,880	$ 45,576	$ 42,355