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Document and Entity Information - shares	6 Months Ended
Document and Entity Information - shares	Jun. 30, 2013	Jul. 31, 2013
Document Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Jun. 30, 2013
Document Fiscal Year Focus	2013
Document Fiscal Period Focus	Q2
Entity Registrant Name	CAPITAL ONE FINANCIAL CORP
Entity Central Index Key	0000927628
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding		585,340,832

Condensed Consolidated Statements of Income - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Interest income:
Loans, including loans held for sale	$ 4,596	$ 4,257	$ 9,245	$ 7,914
Investment securities	391	335	765	633
Other	23	24	51	48
Total interest income	5,010	4,616	10,061	8,595
Interest expense:
Deposits	318	373	644	684
Securitized debt obligations	45	69	101	149
Senior and subordinated notes	82	87	164	175
Other borrowings	12	86	29	172
Total interest expense	457	615	938	1,180
Net interest income	4,553	4,001	9,123	7,415
Provision for credit losses	762	1,677	1,647	2,250
Net interest income after provision for credit losses	3,791	2,324	7,476	5,165
Non-interest income:
Service charges and other customer-related fees	534	539	1,084	954
Interchange fees, net	486	408	931	736
Total other-than-temporary impairment	(12)	(21)	(18)	(25)
Less: Portion of other-than-temporary impairment recorded in AOCI	8	8	(11)	(2)
Net other-than-temporary impairment recognized in earnings	(4)	(13)	(29)	(27)
Bargain purchase gain	0	0	0	594
Other	69	120	80	318
Total non-interest income	1,085	1,054	2,066	2,575
Non-interest expense:
Salaries and associate benefits	1,104	971	2,184	1,835
Occupancy and equipment	356	323	706	593
Marketing	330	334	647	655
Professional services	329	313	636	606
Communications and data processing	233	203	443	375
Amortization of intangibles	167	157	344	219
Acquisition-related	50	133	96	219
Other	490	708	1,031	1,144
Total non-interest expense	3,059	3,142	6,087	5,646
Income from continuing operations before income taxes	1,817	236	3,455	2,094
Income tax provision	581	43	1,075	396
Income from continuing operations, net of tax	1,236	193	2,380	1,698
Loss from discontinued operations, net of tax	(119)	(100)	(197)	(202)
Net income	1,117	93	2,183	1,496
Dividends and undistributed earnings allocated to participating securities	(4)	(1)	(9)	(8)
Preferred stock dividends	(13)	0	(26)	0
Net income available to common stockholders	$ 1,100	$ 92	$ 2,148	$ 1,488
Basic earnings per common share:
Income from continuing operations	$ 2.09	$ 0.33	$ 4.04	$ 3.11
Loss from discontinued operations	(0.20)	(0.17)	(0.34)	(0.37)
Net income per basic common share	1.89	0.16	3.70	2.74
Diluted earnings per common share:
Income from continuing operations	2.07	0.33	3.99	3.09
Loss from discontinued operations	(0.20)	(0.17)	(0.34)	(0.37)
Net income per diluted common share	1.87	0.16	3.65	2.72
Dividends paid per common share	$ 0.30	$ 0.05	$ 0.35	$ 0.10

Condensed Consolidated Statements of Comprehensive Income - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Amounts Reclassified Out Of Accumulated Other Comprehensive Income Loss [Abstract]
Net income	$ 1,117	$ 93	$ 2,183	$ 1,496
Other comprehensive income (loss) before taxes:
Total net unrealized gains (losses) on securities available for sale	(1,747)	171	(1,956)	216
Net unrealized gains (losses) on cash flow hedges	(258)	60	(279)	61
Foreign currency translation adjustments	(18)	(44)	(143)	11
Other	3	(5)	7	(5)
Other comprehensive income (loss) before taxes	(2,020)	182	(2,371)	283
Income tax provision (benefit) related to other comprehensive income	(755)	85	(840)	102
Other comprehensive income (loss), net of tax	(1,265)	97	(1,531)	181
Comprehensive income	$ (148)	$ 190	$ 652	$ 1,677

Condensed Consolidated Balance Sheets - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Cash and cash equivalents:
Cash and due from banks	$ 2,176	$ 3,440
Interest-bearing deposits with banks	2,279	7,617
Federal funds sold and securities purchased under agreements to resell	198	1
Total cash and cash equivalents	4,653	11,058
Restricted cash for securitization investors	377	428
Securities available for sale, at fair value	62,602	63,979
Loans held for investment:
Unsecuritized loans held for investment	151,231	162,059
Restricted loans for securitization investors	40,281	43,830
Total loans held for investment	191,512	205,889
Less: Allowance for loan and lease losses	(4,407)	(5,156)
Net loans held for investment	187,105	200,733
Loans held for sale, at lower of cost or fair value	6,248	201
Premises and equipment, net	3,766	3,587
Interest receivable	1,454	1,694
Goodwill	13,900	13,904
Other	16,437	17,334
Total assets	296,542	312,918
Liabilities:
Interest payable	324	450
Customer deposits:
Non-interest bearing deposits	22,097	22,467
Interest bearing deposits	187,768	190,018
Total customer deposits	209,865	212,485
Securitized debt obligations	10,831	11,398
Other debt:
Federal funds purchased and securities loaned or sold under agreements to repurchase	1,766	1,248
Senior and subordinated notes	12,406	12,686
Other borrowings	11,228	24,578
Total other debt	25,400	38,512
Other liabilities	9,081	9,574
Total liabilities	255,501	272,419
Commitments, contingencies and guarantees (see Note 14)
Stockholders' equity:
Preferred stock, par value $.01 per share; 50,000,000 shares authorized; 875,000 shares issued and outstanding as of June 30, 2013 and December 31, 2012	0	0
Common stock, par value $.01 per share; 1,000,000,000 shares authorized; 634,976,583 and 631,806,585 shares issued as of June 30, 2013 and December 31, 2012, respectively, and 584,862,301 and 582,207,133 shares outstanding as of June 30, 2013 and December 31, 2012, respectively	6	6
Additional paid-in capital, net	26,339	26,188
Retained earnings	18,804	16,853
Accumulated other comprehensive income	(792)	739
Less: Treasury stock, at cost; par value $.01 per share; 50,114,282 and 49,599,452 shares as of June 30, 2013 and December 31, 2012, respectively	(3,316)	(3,287)
Total stockholders' equity	41,041	40,499
Total liabilities and stockholders' equity	$ 296,542	$ 312,918

Condensed Consolidated Balance Sheets (Parenthetical) - $ / shares	Jun. 30, 2013	Dec. 31, 2012
Statement Of Financial Position [Abstract]
Preferred stock, par value	$ 0.01	$ 0.01
Preferred stock, shares authorized	50,000,000	50,000,000
Preferred stock, shares issued	875,000	875,000
Preferred stock, shares outstanding	875,000	875,000
Common stock, par value	$ 0.01	$ 0.01
Common stock, shares authorized	1,000,000,000	1,000,000,000
Common stock, issued	634,976,583	631,806,585
Common stock, shares outstanding	584,862,301	582,207,133
Treasury stock, at cost; par value	$ 0.01	$ 0.01
Treasury stock, at cost shares	50,114,282	49,599,452

Condensed Consolidated Statements of Changes in Stockholders' Equity - 6 months ended Jun. 30, 2013 - USD ($) $ in Millions	Total	Preferred Stock [Member]	Common Stock [Member]	Additional Paid-In Capital [Member]	Retained Earnings [Member]	Accumulated Other Comprehensive Income (Loss) [Member]	Treasury Stock [Member]
Balance, Shares at Dec. 31, 2012		875,000	631,806,585
Balance, Amount at Dec. 31, 2012	$ 40,499	$ 0	$ 6	$ 26,188	$ 16,853	$ 739	$ (3,287)
Comprehensive income (loss)	652				2,183	(1,531)
Cash dividends-common stock $0.35 per share	(206)				(206)
Cash dividends-preferred stock 6% per annum.	(26)				(26)
Purchases of treasury stock	(29)						(29)
Issuances of common stock and restricted stock, net of forfeitures (in shares)			2,325,554
Issuances of common stock and restricted stock, net of forfeitures	44			44
Exercise of stock options and tax benefits of exercises and restricted stock vesting (in shares)			844,444
Exercise of stock options and tax benefits of exercises and restricted stock vesting	44			44
Compensation expense for restricted stock awards and stock options	63			63
Balance, Shares at Jun. 30, 2013		875,000	634,976,583
Balance, Amount at Jun. 30, 2013	$ 41,041	$ 0	$ 6	$ 26,339	$ 18,804	$ (792)	$ (3,316)

Condensed Consolidated Statements of Changes in Stockholders' Equity (Parenthetical)	6 Months Ended
	Jun. 30, 2013 $ / shares
Statement Of Stockholders Equity [Abstract]
Cash dividends-common stock (in dollars per share)	$ 0.35
Percentage of cash dividends per annum-preferred stock	6.00%

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012
Operating activities:
Income from continuing operations, net of tax	$ 2,380	$ 1,698
Loss from discontinued operations, net of tax	(197)	(202)
Net income	2,183	1,496
Adjustments to reconcile net income to cash provided by operating activities:
Provision for credit losses	1,647	2,250
Depreciation and amortization, net	1,152	671
Net gains on sales of securities available for sale	(4)	(41)
Impairment losses on securities available for sale	29	27
Bargain purchase gain	0	(594)
Loans held for sale:
Originations	(552)	(934)
Gains on sales	(18)	(29)
Proceeds from sales and paydowns	1,322	996
Stock plan compensation expense	112	116
Changes in operating assets and liabilities, net of effects of acquisitions:
(Increase) decrease in interest receivable	240	(424)
(Increase) decrease in other assets	289	22
Increase (decrease) in interest payable	(126)	(4)
Increase (decrease) in other liabilities	(355)	458
Net cash (used in) provided by operating activities attributable to discontinued operations	(287)	21
Net cash provided by operating activities	5,632	4,031
Investing activities:
Increase in restricted cash for securitization investors	51	421
Purchases of securities available for sale	(10,502)	(9,095)
Proceeds from paydowns and maturities of securities available for sale	8,486	8,651
Proceeds from sales of securities available for sale	1,320	14,258
Net (increase) decrease in loans held for investment	3,997	(1,517)
Principal recoveries of loans previously charged off	827	768
Additions of premises and equipment	(450)	(262)
Net cash paid for acquisitions	0	(17,603)
Net cash provided by (used in) investing activities	3,729	(4,379)
Financing activities:
Net increase (decrease) in deposits	(2,628)	1,279
Issuance of securitized debt obligation	1,450	0
Maturities and paydowns of securitized debt obligations	(2,017)	(2,919)
Issuance of senior and subordinated notes	934	1,250
Redemption of junior subordinated debentures	(3,641)	0
Maturities and redemptions of senior and subordinate notes	(500)	(282)
Net decrease in other borrowings	(9,191)	(1,989)
Net proceeds from issuances of common stock	44	3,200
Proceeds from share-based payment activities	44	45
Dividends paid on common stock	(206)	(53)
Dividends paid on preferred stock	(26)	0
Purchases of treasury stock	(29)	(42)
Net cash provided by (used in) financing activities	(15,766)	489
Increase (decrease) in cash and cash equivalents	(6,405)	141
Cash and cash equivalents at beginning of the period	11,058	5,838
Cash and cash equivalents at end of the period	4,653	5,979
Non-cash items:
Fair value of common stock issued in business acquisition	0	2,638
Net transfers of loans held for investment to loans held for sale	6,820	45
Redemption of senior and subordinated notes	(1,969)	0
Issuance of senior and subordinated notes	$ 1,968	$ 0

Summary of Significant Accounting Policies

6 Months Ended

Jun. 30, 2013

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

NOTE 1—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The Company

Capital One Financial Corporation, a Delaware Corporation established in 1995 and headquartered in McLean, Virginia, is a diversified financial services holding company with banking and non-banking subsidiaries. Capital One Financial Corporation and its subsidiaries (the “Company”) offer a broad array of financial products and services to consumers, small businesses and commercial clients through branches, the internet and other distribution channels. As of June 30, 2013, our principal subsidiaries included:

•

Capital One Bank (USA), National Association (“COBNA”), which currently offers credit and debit card products, other lending products and deposit products; and

•

Capital One, National Association (“CONA”), which offers a broad spectrum of banking products and financial services to consumers, small businesses and commercial clients.

The Company and its subsidiaries are hereafter collectively referred to as “we”, “us” or “our.” CONA and COBNA are collectively referred to as the “Banks.”

We also offer products outside of the United States principally through Capital One (Europe) plc (“COEP”), an indirect subsidiary of COBNA organized and located in the United Kingdom (the “U.K.”), and through a branch of COBNA in Canada. COEP has authority, among other things, to provide credit card and installment loans. Our branch of COBNA in Canada has the authority to provide credit card loans.

On February 17, 2012, we completed the acquisition (the “ING Direct acquisition”) of substantially all of the ING Direct business in the United States (“ING Direct”) from ING Groep N.V., ING Bank N.V., ING Direct N.V. and ING Direct Bancorp. The ING Direct acquisition resulted in the addition of loans of $40.4 billion, other assets of $53.9 billion and deposits of $84.4 billion as of the acquisition date.

On May 1, 2012, pursuant to the agreement with HSBC Finance Corporation, HSBC USA Inc. and HSBC Technology and Services (USA) Inc. (collectively, “HSBC”), we closed the acquisition of substantially all of the assets and assumed liabilities of HSBC’s credit card and private-label credit card business in the United States (other than the HSBC Bank USA, National Association consumer credit card program and certain other retained assets and liabilities) (the “2012 U.S. card acquisition,” which we sometimes refer to as the “HSBC U.S. card acquisition”). The 2012 U.S. card acquisition included (i) the acquisition of HSBC’s U.S. credit card portfolio, (ii) its on-going private label and co-branded partnerships, and (iii) other assets, including infrastructure and capabilities. At closing, we acquired approximately 27 million new active accounts, $27.8 billion in outstanding credit card receivables designated as held for investment and $327 million in other net assets.

Operations and Business Segments

Our principal operations are currently organized for management reporting purposes into three primary business segments, which are defined primarily based on the products and services provided or the type of customer served: Credit Card, Consumer Banking and Commercial Banking. The operations of acquired businesses have been integrated into our existing business segments. See “Note 13—Business Segments” for additional information.

Basis of Presentation and Use of Estimates

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the U.S. (“U.S. GAAP”) for interim financial information and should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2012 (the “2012 Form 10-K”). Certain financial information that is normally included in the annual financial statements in accordance with U.S. GAAP, but is not required for interim reporting purposes, has been condensed or omitted. In the opinion of management, all adjustments of a normal recurring nature considered necessary for a fair presentation of our interim unaudited financial statements are reflected.

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the unaudited condensed consolidated financial statements and related disclosures. These estimates are based on information available as of the date of the unaudited condensed consolidated financial statements. While management makes its best judgment, actual amounts or results could differ from these estimates. Interim period results may not be indicative of results for the full year.

Principles of Consolidation

The unaudited condensed consolidated financial statements include the accounts of Capital One Financial Corporation and all other entities in which we have a controlling financial interest. All significant intercompany accounts and transactions have been eliminated. Certain prior period amounts have been reclassified to conform to the current period presentation.

Significant Accounting Policies

We provide a summary of our significant accounting policies in our 2012 Form 10-K under “Notes to Consolidated Financial Statements—Note 1—Summary of Significant Accounting Policies.” There have been no significant changes to these policies during 2013 other than as disclosed in “Note 5—Allowance for Loan and Lease Losses,” which provides details on our change in our process for estimating the allowance for loan losses and reserve for unfunded lending commitments for our commercial loan portfolio. Below we describe accounting standards that we adopted in 2013 and recently issued accounting standards that we have not yet adopted.

Accounting Standards Adopted in 2013

Comprehensive Income: Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income

In February 2013, the Financial Accounting Standards Board (“FASB”) issued new guidance requiring an entity to report the effect of significant reclassifications out of accumulated other comprehensive income on the respective line items in net income if the amount being reclassified is required under U.S. GAAP to be reclassified in its entirety to net income. The new guidance does not change the items which must be reported in other comprehensive income, how such items are measured or when they must be reclassified from other comprehensive income to net income. The guidance was effective for reporting periods beginning after December 15, 2012. Our adoption of the guidance on January 1, 2013 had no impact on our financial condition, results of operations or liquidity as it only affects our disclosures. See “Note 10—Stockholders’ Equity” for further details.

Offsetting Financial Assets and Liabilities

Effective January 13, 2013 we were required to disclose both gross and net information about instruments and transactions eligible for offset in the balance sheet as well as instruments and transactions subject to an agreement similar to a master netting arrangement. The disclosures will be required irrespective of whether such instruments are presented gross or net on the balance sheet. The guidance was effective for annual and interim reporting periods beginning on or after January 1, 2013, with comparative retrospective disclosures required for all periods presented. Our adoption of the guidance had no effect on our financial condition, results of operations or liquidity as it only affects our disclosures. See “Note 9—Derivatives Instruments and Hedging Activities” for further details.

Recently Issued but Not Yet Adopted Accounting Standards

Obligations Resulting from Joint and Several Liability Arrangements

In February 2013, the FASB issued guidance for the recognition, measurement, and disclosure of obligations resulting from joint and several liability arrangements for which the total amount of the obligation within the scope of this guidance is fixed at the reporting date, except for obligations addressed within existing guidance in U.S. GAAP. The guidance clarifies that an entity shall measure obligations as the sum of the amount the reporting entity agreed to pay on the basis of its arrangement among its co-obligors and any additional amount the reporting entity expects to pay on behalf of its co-obligors. The guidance also requires an entity to disclose the nature and amount of the obligation as well as other information about those obligations. The guidance is effective for annual and interim periods beginning after December 15, 2013, with early adoption permitted. We do not expect our adoption of this guidance in the first quarter of 2014 to have a significant effect on our financial condition, results of operations or liquidity as the guidance is consistent with our current practice.

New Benchmark Interest Rate for Hedge Accounting Purposes

In July 2013, the FASB issued guidance permitting the use of the Fed Funds Effective Swap Rate (or Overnight Index Swap Rate, “OIS”) as a benchmark interest rate for hedge accounting purposes. The addition of OIS expands the number of benchmark interest rates to three, including the US Treasury rate and London Interbank Offered Rate swap rate. The guidance also removes the previous restriction on using different benchmark rates for similar hedges. The guidance is effective for qualifying new or redesignated hedging relationships entered into on or after July 17, 2013. See “Note 9—Derivatives Instruments and Hedging Activities” for further details regarding the impact derivative contracts designated as qualifying accounting hedges have on our financial condition and results of operations.

Discontinued Operations

6 Months Ended

Jun. 30, 2013

Discontinued Operations And Disposal Groups [Abstract]

Discontinued Operations

NOTE 2—DISCONTINUED OPERATIONS

Shutdown of Mortgage Origination Operations of our Wholesale Mortgage Banking Unit

In the third quarter of 2007, we closed the mortgage origination operations of our wholesale mortgage banking unit, GreenPoint Mortgage Funding Inc. (“GreenPoint”), which was acquired by us in December 2006 as part of the North Fork acquisition. The results of the wholesale banking unit have been accounted for as a discontinued operation and are therefore not included in our results from continuing operations for the three and six months ended June 30, 2013 and 2012. We have no significant continuing involvement in these operations.

The following table summarizes the results from discontinued operations related to the closure of our wholesale mortgage banking unit:


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars in millions)	2013			2012			2013			2012
Non-interest expense, net	$	(190	)	$	(160	)	$	(315	)	$	(321	)

Loss from discontinued operations before taxes		(190	)		(160	)		(315	)		(321	)
Income tax benefit		(71	)		(60	)		(118	)		(119	)

Loss from discontinued operations	$	(119	)	$	(100	)	$	(197	)	$	(202	)

The loss from discontinued operations includes an expense of $187 million ($117 million, net of tax) and $154 million ($97 million, net of tax) for the second quarter of 2013 and 2012, respectively, and $294 million ($184 million, net of tax) and $307 million ($194 million, net of tax) for the first six months of 2013 and 2012, respectively, attributable to provisions for mortgage loan repurchase losses related to representations and warranties provided on loans previously sold to third parties by the wholesale mortgage banking unit. See “Note 14—Commitments, Contingencies and Guarantees” for further details.

The discontinued mortgage origination operations of our wholesale mortgage banking unit had remaining assets, which consisted primarily of income tax receivables, of $310 million and $309 million as of June 30, 2013 and December 31, 2012, respectively. Liabilities, which primarily consisted of reserves for representations and warranties on loans previously sold to third parties, totaled $930 million and $644 million as of June 30, 2013 and December 31, 2012, respectively.

- Definition

The entire disclosure for the facts and circumstances leading to the completed or expected disposal, manner and timing of disposal, the gain (loss) recognized in the income statement and the income statement caption that includes that gain (loss), amounts of revenues and pretax profit or loss reported in discontinued operations, the segment in which the disposal group was reported, and the classification (whether sold or classified as held for sale) and carrying value of the assets and liabilities comprising the disposal group. Includes all disposal groups, including those classified as components of the entity (discontinued operations).

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6360339&loc=d3e1436-107760

Reference 2: http://www.xbrl.org/2003/role/presentationRef
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-Topic 205
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-Section 50
-Paragraph 1
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Reference 3: http://www.xbrl.org/2003/role/presentationRef
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-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6360339&loc=d3e1474-107760

Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-SubTopic 20
-Section 50
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=6360339&loc=d3e1510-107760

Reference 5: http://www.xbrl.org/2003/role/presentationRef
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-SubTopic 20
-Section 45
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6892542&loc=d3e957-107759

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
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-Topic 205
-SubTopic 20
-Section 45
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=6892542&loc=d3e1020-107759

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 45
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=6892542&loc=d3e1012-107759

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 360
-SubTopic 10
-Section 45
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=8077374&loc=d3e2443-110228

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 360
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6391110&loc=d3e2941-110230

+ Details

Investment Securities

6 Months Ended

Jun. 30, 2013

Investments Debt And Equity Securities [Abstract]

Investment Securities

NOTE 3—INVESTMENT SECURITIES

Our portfolio of investment securities available for sale, which had a fair value of $62.6 billion as of June 30, 2013 and $64.0 billion as of December 31, 2012, consisted primarily of the following: U.S. Treasury debt, U.S. agency debt and corporate debt securities guaranteed by U.S. government agencies; agency and non-agency mortgage-backed securities (“MBS”); other asset-backed securities and other investments. Based on fair value, investments in U.S. Treasury, agency securities and other securities guaranteed by the U.S. government or agencies of the U.S. government represented 77% of our total investment securities available for sale as of both June 30, 2013, and December 31, 2012.

Securities at Amortized Cost and Fair Value

Substantially all of our investment securities were classified as available for sale as of June 30, 2013 and December 31, 2012 and reported in our condensed consolidated balance sheets at fair value. We did not have any investment securities designated as held to maturity as of June 30, 2013. We had $9 million of investment securities designated as held to maturity as of December 31, 2012. These investment securities are included in other assets in our condensed consolidated balance sheets.

The following tables present the amortized cost, fair value and corresponding gross unrealized gains (losses), by major security type, for our investment securities as of June 30, 2013 and December 31, 2012. The gross unrealized gains (losses) related to our available-for-sale investment securities are recorded, net of tax, as a component of accumulated other comprehensive income (“AOCI”).


	June 30, 2013
(Dollars in millions)	Amortized Cost		Total Gross Unrealized Gains		Gross Unrealized Losses- OTTI⁽¹⁾			Gross Unrealized Losses- Other⁽²⁾			Total Gross Unrealized Losses			Fair Value
Securities available for sale:
U.S. Treasury debt obligations	$	838	$	2	$	0		$	0		$	0		$	840
U.S. agency debt obligations⁽³⁾		101		0		0			0			0			101
Corporate debt securities guaranteed by U.S. government agencies⁽⁴⁾		1,240		2		0			(38	)		(38	)		1,204
Residential mortgage-backed securities (“RMBS”):
Agency⁽⁵⁾		40,798		267		0			(1,202	)		(1,202	)		39,863
Non-agency		3,393		326		(16	)		(19	)		(35	)		3,684

Total RMBS		44,191		593		(16	)		(1,221	)		(1,237	)		43,547

Commercial mortgage-backed securities (“CMBS”):
Agency⁽⁵⁾		5,984		28		0			(126	)		(126	)		5,886
Non-agency		1,713		16		0			(63	)		(63	)		1,666

Total CMBS		7,697		44		0			(189	)		(189	)		7,552

Other asset-backed securities (“ABS”)⁽⁶⁾		7,405		45		0			(36	)		(36	)		7,414
Other securities⁽⁷⁾		1,957		31		0			(44	)		(44	)		1,944

Total securities available for sale	$	63,429	$	717	$	(16	)	$	(1,528	)	$	(1,544	)	$	62,602


	December 31, 2012
(Dollars in millions)	Amortized Cost		Total Gross Unrealized Gains		Gross Unrealized Losses- OTTI⁽¹⁾			Gross Unrealized Losses- Other⁽²⁾			Total Gross Unrealized Losses			Fair Value
Securities available for sale:
U.S. Treasury debt obligations	$	1,548	$	4	$	0		$	0		$	0		$	1,552
U.S. agency debt obligations⁽³⁾		301		2		0			(1	)		(1	)		302
Corporate debt securities guaranteed by U.S. government agencies⁽⁴⁾		1,003		10		0			(1	)		(1	)		1,012
Residential mortgage-backed securities (“RMBS”):
Agency⁽⁵⁾		39,408		652		0			(58	)		(58	)		40,002
Non-agency		3,607		312		(38	)		(10	)		(48	)		3,871

Total RMBS		43,015		964		(38	)		(68	)		(106	)		43,873

Commercial mortgage-backed securities (“CMBS”):
Agency⁽⁵⁾		6,045		103		0			(4	)		(4	)		6,144
Non-agency		1,425		62		0			(2	)		(2	)		1,485

Total CMBS		7,470		165		0			(6	)		(6	)		7,629

Other asset-backed securities (“ABS”)⁽⁶⁾		8,393		70		0			(5	)		(5	)		8,458
Other securities⁽⁷⁾		1,120		34		0			(1	)		(1	)		1,153

Total securities available for sale	$	62,850	$	1,249	$	(38	)	$	(82	)	$	(120	)	$	63,979

⁽¹⁾	Represents the amount of cumulative non-credit other-than-temporary impairment (“OTTI”) losses recorded in AOCI. These losses are included in total gross unrealized losses.

⁽²⁾	Represents the amount of cumulative gross unrealized losses on securities for which we have not recognized OTTI.

⁽³⁾	Includes debt securities issued by Fannie Mae and Freddie Mac with an amortized cost of $100 million and $300 million as of June 30, 2013 and December 31, 2012, respectively, and fair value of $100 million and $302 million as of June 30, 2013 and December 31, 2012, respectively.

⁽⁴⁾	Consists of corporate debt securities guaranteed by other U.S. government agencies, such as the Export-Import Bank of the United States.

⁽⁵⁾

Includes MBS issued by Fannie Mae, Freddie Mac and Ginnie Mae, each of which individually exceeded 10% of our stockholders’ equity as of the end of each reported period. Fannie Mae MBS had an amortized cost of $26.0 billion and $22.9 billion as of June 30, 2013 and December 31, 2012, respectively, and a fair value of $25.2 billion and $23.2 billion as of June 30, 2013 and December 31, 2012, respectively. Freddie Mac MBS had an amortized cost of $12.5 billion and $12.6 billion as of June 30, 2013 and December 31, 2012, respectively, and a fair value of $12.3 billion and $12.9 billion as of June 30, 2013 and December 31, 2012, respectively. Ginnie Mae MBS had an amortized cost of $8.0 billion and $9.9 billion as of June 30, 2013 and December 31, 2012, respectively, and a fair value of $7.9 billion and $10.0 billion as of June 30, 2013 and December 31, 2012, respectively.

⁽⁶⁾

The other asset-backed securities portfolio was collateralized by approximately 66% credit card loans, 19% auto dealer floor plan inventory loans and leases, 7% auto loans, 6% equipment loans, 1% student loans, and 1% of other assets as of June 30, 2013. In comparison, the distribution was approximately 64% credit card loans, 18% auto dealer floor plan inventory loans and leases, 6% auto loans, 5% equipment loans, 1% student loans, 2% commercial paper, and 4% of other assets as of December 31, 2012. Approximately 87% of the securities in our other asset-backed security portfolio were rated AAA or its equivalent as of June 30, 2013, compared with 82% as of December 31, 2012.

⁽⁷⁾	Includes foreign government/agency bonds, covered bonds, corporate securities, municipal securities and equity investments primarily related to activities under the Community Reinvestment Act (“CRA”).

Securities Available for Sale in a Gross Unrealized Loss Position

The table below provides, by major security type, information about our available-for-sale investment securities in a gross unrealized loss position and the length of time that individual securities have been in a continuous unrealized loss position as of June 30, 2013 and December 31, 2012.


	June 30, 2013
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Securities available for sale:
U.S. agency debt obligations⁽¹⁾	$	118	$	0		$	0	$	0		$	118	$	0
Corporate debt securities guaranteed by U.S. government agencies⁽²⁾		1,094		(38	)		0		0			1,094		(38	)
RMBS:
Agency⁽³⁾		27,138		(1,190	)		931		(12	)		28,069		(1,202	)
Non-agency		340		(19	)		412		(16	)		752		(35	)

Total RMBS		27,478		(1,209	)		1,343		(28	)		28,821		(1,237	)

CMBS:
Agency⁽³⁾		3,471		(126	)		6		0			3,477		(126	)
Non-agency		1,134		(62	)		31		(1	)		1,165		(63	)

Total CMBS		4,605		(188	)		37		(1	)		4,642		(189	)

Other ABS		3,271		(34	)		310		(2	)		3,581		(36	)
Other securities		1,146		(44	)		13		0			1,159		(44	)

Total securities available for sale in a gross unrealized loss position	$	37,712	$	(1,513	)	$	1,703	$	(31	)	$	39,415	$	(1,544	)


	December 31, 2012
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Securities available for sale:
U.S. agency debt obligations⁽¹⁾	$	199	$	(1	)	$	0	$	0		$	199	$	(1	)
Corporate debt securities guaranteed by U.S. government agencies⁽²⁾		172		(1	)		0		0			172		(1	)
RMBS:
Agency⁽³⁾		8,720		(46	)		884		(12	)		9,604		(58	)
Non-agency		196		(19	)		471		(29	)		667		(48	)

Total RMBS		8,916		(65	)		1,355		(41	)		10,271		(106	)

CMBS:
Agency⁽³⁾		1,009		(4	)		0		0			1,009		(4	)
Non-agency		201		(2	)		0		0			201		(2	)

Total CMBS		1,210		(6	)		0		0			1,210		(6	)

Other ABS		1,102		(4	)		99		(1	)		1,201		(5	)
Other securities		103		0			13		(1	)		116		(1	)

Total securities available for sale in a gross unrealized loss position	$	11,702	$	(77	)	$	1,467	$	(43	)	$	13,169	$	(120	)

⁽¹⁾	Includes debt securities issued by Fannie Mae and Freddie Mac.

⁽²⁾	Includes corporate debt securities guaranteed by other U.S. government agencies, such as the Export-Import Bank of the United States.

⁽³⁾	Includes mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

The gross unrealized losses on our available-for-sale securities investment of $1.5 billion as of June 30, 2012 relate to 1,369 individual securities. Our investments in non-agency MBS and non-agency asset-backed securities accounted for $134 million, or 9%, of total gross unrealized losses as of June 30, 2013. Of the $1.5 billion gross unrealized losses as of June 30, 2013, $31 million related to investment securities that had been in a loss position for 12 months or longer. As discussed in more detail below, we conduct periodic reviews of all investment securities with unrealized losses to assess whether the impairment is other-than-temporary. Based on our assessments, we have recorded OTTI for a portion of our non-agency residential MBS, which is discussed in more detail in the “Other-Than-Temporary Impairment” section of this footnote.

Maturities and Yields of Securities Available for Sale

The following table summarizes the remaining scheduled contractual maturities, assuming no prepayments, of our investment securities as of June 30, 2013:


	June 30, 2013
(Dollars in millions)	Amortized Cost		Fair Value
Due in 1 year or less	$	1,777	$	1,780
Due after 1 year through 5 years		6,680		6,684
Due after 5 years through 10 years		5,150		5,014
Due after 10 years⁽¹⁾		49,822		49,124

Total	$	63,429	$	62,602

⁽¹⁾	Investments with no stated maturities, which consist of equity securities, are included with contractual maturities due after 10 years.

Because borrowers may have the right to call or prepay certain obligations, the expected maturities of our securities are likely to differ from the scheduled contractual maturities presented above. The table below summarizes, by major security type, the expected maturities and the weighted average yields of our investment securities as of June 30, 2013.

June 30, 2013

Due in 1 Year
or Less

Due > 1 Year
through
5 Years

Due > 5 Years
through
10 Years

Due > 10 Years

Total

(Dollars in millions)

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Fair value of securities available for sale:

U.S. Treasury debt obligations

0.00

840

0.50

0.00

840

0.50

U.S. agency debt obligations⁽²⁾

101

4.59

0.00

101

4.59

Corporate debt securities guaranteed by U.S. government agencies⁽³⁾

0.00

202

1.92

988

1.79

3.48

1,204

1.83

RMBS:

Agency⁽⁴⁾

320

3.42

8,232

2.94

26,061

2.45

5,250

2.57

39,863

2.57

Non-agency

8.47

1,692

7.55

1,778

8.37

148

8.93

3,684

8.02

Total RMBS

386

4.25

9,924

3.69

27,839

2.78

5,398

2.73

43,547

2.99

CMBS:

Agency⁽⁴⁾

197

1.62

3,160

1.95

2,521

2.39

6.85

5,886

2.14

Non-agency

200

3.64

294

3.40

1,154

3.08

3.04

1,666

3.20

Total CMBS

397

2.63

3,454

2.07

3,675

2.61

4.10

7,552

2.37

Other ABS

1,221

1.09

5,508

1.06

587

2.94

6.31

7,414

1.28

Other securities⁽⁵⁾

840

0.90

439

1.48

540

2.56

125

0.04

1,944

1.47

Total securities available for sale

2,945

1.78

20,367

2.49

33,629

2.73

5,661

2.75

62,602

2.61

Amortized cost of securities available for sale

2,942

20,137

34,415

5,935

63,429

⁽¹⁾	Yields are calculated based on the amortized cost of each security.

⁽²⁾	Includes debt securities issued by Fannie Mae and Freddie Mac.

⁽³⁾	Includes corporate debt securities guaranteed by other U.S. government agencies, such as the Export-Import Bank of the United States.

⁽⁴⁾	Includes mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

⁽⁵⁾	Yields of tax-exempt securities are calculated on a fully taxable-equivalent (“FTE”) basis.

Other-Than-Temporary Impairment

We evaluate all securities in an unrealized loss position at least quarterly, and more often as market conditions require, to assess whether the impairment is other-than-temporary. Our OTTI assessment is a subjective process requiring the use of judgments and assumptions. Accordingly, we consider a number of qualitative and quantitative criteria in our assessment, including the extent and duration of the impairment; recent events specific to the issuer and/or industry to which the issuer belongs; the payment structure of the security; external credit ratings and the failure of the issuer to make scheduled interest or principal payments; the value of underlying collateral; our intent and ability to hold the security; and current market conditions.

We assess and recognize OTTI in accordance with the accounting guidance for recognition and presentation of OTTI. Under this guidance, if we determine that impairment on our debt securities is other-than-temporary and we have made the decision to sell the security or it is more likely than not that we will be required to sell the security prior to recovery of its amortized cost basis, we recognize the entire portion of the impairment in earnings. If we have not made a decision to sell the security and we do not expect that we will be required to sell the security prior to recovery of the amortized cost basis, we recognize only the credit component of OTTI in earnings. The remaining unrealized loss due to factors other than credit, or the non-credit component, is recorded in AOCI. We determine the credit component based on the difference between the security’s amortized cost basis and the present value of its expected future cash flows, discounted based on the effective yield. The non-credit component represents the difference between the security’s fair value and the present value of expected future cash flows.

We recorded net OTTI in earnings totaling $4 million and $13 million for the three months ended June 30, 2013 and 2012, respectively, and $29 million and $27 million for the six months ended June 30, 2013 and 2012, respectively. The cumulative non-credit related portion of OTTI on these securities recorded in AOCI totaled $25 million of unrealized gain and $116 million of unrealized loss as of June 30, 2013 and 2012, respectively. We estimate the portion of losses attributable to credit using a discounted cash flow model and we estimate the expected cash flows from the underlying collateral using internal information to derive key assumptions. This tool takes into consideration security specific delinquencies, product specific delinquency roll rates and expected severities. Key assumptions used in estimating the expected cash flows include default rates, loss severity and prepayment rates. Assumptions used can vary widely based on the collateral underlying the securities and are influenced by factors such as collateral type, loan interest rate, geographical location of the borrower, and borrower characteristics.

We believe the $1.5 billion gross unrealized losses as of June 30, 2013 related to securities for which we have not recognized OTTI are attributable to issuer specific credit spreads and changes in market interest rates and asset spreads. Therefore, we currently do not expect to incur credit losses related to these securities. In addition, we have no intent to sell these securities with unrealized losses, and it is not more likely than not that we will be required to sell these securities prior to recovery of their amortized cost. Accordingly, we have concluded that the impairment on these securities is not other than temporary.

The table below presents activity for the three and six months ended June 30, 2013 and 2012, related to the credit component of OTTI recognized in earnings on investment debt securities:


	Three Months Ended June 30,				Six Months Ended June 30,
(Dollars in millions)	2013		2012		2013		2012
Credit loss component, beginning of period	$	145	$	82	$	120	$	68
Additions:
Initial credit impairment		3		9		11		10
Subsequent credit impairment		1		4		18		17

Total additions		4		13		29		27

Reductions:
Sales of credit-impaired securities		0		0		0		0

Total reductions		0		0		0		0

Credit loss component, end of period	$	149	$	95	$	149	$	95

AOCI Related to Securities Available for Sale

The table below presents for the three and six months ended June 30, 2013 and 2012, the changes in AOCI, net of tax, related to our available-for-sale securities. The net unrealized gains (losses) represent the fair value adjustments recorded on available-for-sale securities, net of tax, during the period. The net reclassification adjustment for net realized losses (gains) represents the amount of those fair value adjustments, net of tax, that were recognized in earnings due to the sale of available-for-sale securities.


	Three Months Ended June 30,
	2013									2012
(Dollars in millions)	Before Tax			Tax			After Tax			Before Tax			Tax			After Tax
Beginning balance AOCI related to securities available for sale	$	920		$	347		$	573		$	480		$	170		$	310
Net unrealized gains (losses)		(1,746	)		(657	)		(1,089	)		217			90			127
Net realized gains reclassified from AOCI into earnings		(1	)		0			(1	)		(30	)		(11	)		(19	)

Ending balance AOCI related to securities available for sale	$	(827	)	$	(310	)	$	(517	)	$	667		$	249		$	418


	Six Months Ended June 30,
	2013									2012
(Dollars in millions)	Before Tax			Tax			After Tax			Before Tax			Tax			After Tax
Beginning balance AOCI related to securities available for sale	$	1,129		$	426		$	703		$	456		$	170		$	286
Net unrealized gains (losses)		(1,953	)		(735	)		(1,218	)		252			94			158
Net realized gains reclassified from AOCI into earnings		(3	)		(1	)		(2	)		(41	)		(15	)		(26	)

Ending balance AOCI related to securities available for sale	$	(827	)	$	(310	)	$	(517	)	$	667		$	249		$	418

Realized Gains and Losses on Securities Available for Sale

The following table presents the gross realized gains and losses on the sale and redemption of securities available for sale recognized in earnings for the three and six months ended June 30, 2013 and 2012. The gross realized investment losses presented below exclude credit losses recognized in earnings attributable to OTTI. We also present the proceeds from the sale of investment securities available for sale for the periods presented. The investment securities we sold were predominantly agency MBS.


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars in millions)	2013			2012			2013			2012
Gross realized investment gains	$	3		$	32		$	6		$	49
Gross realized investment losses		(2	)		(2	)		(3	)		(8	)

Net realized gains	$	1		$	30		$	3		$	41

Total proceeds from sales	$	600		$	6,921		$	1,320		$	14,258

Securities Pledged

As part of our liquidity management strategy, we pledge securities to secure borrowings from counterparties including the Federal Home Loan Bank (“FHLB”) and the Federal Reserve Bank. We also pledge securities to secure trust and public deposits and for other purposes as required or permitted by law. We pledged securities with a fair value of $16.9 billion and $13.8 billion as of June 30, 2013 and December 31, 2012, respectively, primarily related to FHLB transaction and Public Fund deposits. We accepted securities with a fair value of $268 million and $238 million as of June 30, 2013 and December 31, 2012, respectively, primarily related to our derivative transactions.

Securities Acquired

Our investment portfolio includes certain securities acquired in the ING Direct acquisition and other securities we purchased that were deemed to be credit impaired as of the purchase date. In accordance with accounting guidance for purchased credit-impaired securities, we recorded these securities a fair value as of the purchase date and determined the contractually required payments due based on the total undiscounted amount of all uncollected principal and interest payments, adjusted for the effect of estimated prepayments. We then estimated the undiscounted cash flows we expect to collect. The difference between the contractually required payments due and the cash flows we expect to collect at acquisition, considering the impact of prepayments, is referred to as the nonaccretable difference. The nonaccretable difference, which is neither accreted into income nor recorded on our consolidated balance sheet, reflects estimated future credit losses expected to be incurred over the life of the security. The excess of cash flows expected to be collected over the estimated fair value of credit-impaired debt securities at acquisition is referred to as the accretable yield, which is accreted into interest income over the remaining life of the security using the effective interest method. Subsequent to acquisition, we complete quarterly evaluations of expected cash flows. Decreases in expected cash flows attributable to credit result in the recognition of other-than-temporary impairment. Increases in expected cash flows are recognized prospectively over the remaining life of the security as an adjustment to the accretable yield.

Outstanding Balance and Carrying Value of Acquired Securities

The table below presents the outstanding contractual balance and the carrying value of the acquired credit-impaired investment debt securities as of June 30, 2013:


	June 30, 2013
(Dollars in millions)	Purchased Credit-Impaired Securities
Contractual principal and interest	$	5,038

Carrying value	$	2,524

Changes in Accretable Yield of Acquired Securities

The following table presents changes in the accretable yield related to the acquired credit-impaired investment debt securities:


(Dollars in millions)	Purchased Credit-Impaired Securities
Accretable yield as of December 31, 2011	$	0
Additions from new acquisitions⁽¹⁾		1,743
Accretion recognized in earnings		(202	)
Reductions due to disposals, transfers, and other non-credit related changes		0
Net reclassifications (to)/from nonaccretable difference		(29	)

Accretable yield as of December 31, 2012	$	1,512
Additions from new acquisitions		62
Accretion recognized in earnings		(120	)
Reductions due to disposals, transfers, and other non-credit related changes		1
Net reclassifications (to)/from nonaccretable difference		(13	)

Accretable yield as of June 30, 2013	$	1,442

⁽¹⁾	Includes securities acquired in the ING Direct acquisition as well as other securities purchased.

- Definition

Tabular disclosure of available-for-sale securities which includes, but is not limited to, changes in the cost basis and fair value, fair value and gross unrealized gain (loss), fair values by type of security, contractual maturity and classification, amortized cost basis, contracts to acquire securities to be accounted for as available-for-sale, debt maturities, transfers to trading, change in net unrealized holding gain (loss) net of tax, continuous unrealized loss position fair value, aggregate losses qualitative disclosures, other than temporary impairment (OTTI) losses or other disclosures related to available for sale securities.

+ References + Details

Loans

6 Months Ended

Jun. 30, 2013

Receivables [Abstract]

Loans

NOTE 4—LOANS

Loan Portfolio Composition

Our total loan portfolio consists of loans held for investment, loans held for sale and loans held in our securitizations. Our loan portfolio, by business segment, consists of credit card, consumer banking and commercial banking loans. Credit card loans consist of domestic and international credit card loans as well as installment loans. Consumer banking loans consist of auto, home, and retail banking loans. Commercial banking loans consist of commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans.

Loans Acquired in Business Acquisitions

Our portfolio of loans held for investment includes loans acquired in the Chevy Chase Bank (“CCB”), ING Direct and 2012 U.S. card acquisitions. These loans were recorded at fair value as of the date of each acquisition.

Acquired Loans Accounted for Based on Expected Cash Flows

We use the term “acquired loans” to refer to a limited portion of the credit card loans acquired in the 2012 U.S. card acquisition and the substantial majority of consumer and commercial loans acquired in the ING Direct and CCB acquisitions, which are accounted for based on expected cash flows to be collected. Acquired loans accounted for based on expected cash flows to be collected was $32.3 billion as of June 30, 2013, compared with $37.1 billion as of December 31, 2012.

We regularly update our estimate of the amount of expected principal and interest to be collected from these loans and evaluate the results on an aggregated pool basis for loans with common risk characteristics. Probable decreases in expected loan principal cash flows would trigger the recognition of impairment through our provision for credit losses. Probable and significant increases in expected cash flows would first reverse any previously recorded allowance for loan and lease losses established subsequent to acquisition, with any remaining increase in expected cash flows recognized prospectively in interest income over the remaining estimated life of the underlying loans. We reduced the allowance and provision for credit losses by $16 million for the three months ended June 30, 2013 and reduced the allowance and provision for credit losses by $15 million for the six months ended June 30, 2013 related to certain pools of acquired loans. The cumulative impairment recognized on acquired loans totaled $42 million and $57 million as of June 30, 2013 and December 31, 2012, respectively. The credit performance of the remaining pools has generally been in line with our expectations, and, in some cases, more favorable than expected, which has resulted in the reclassification of amounts from the nonaccretable difference to the accretable yield.

The table below presents the composition of our portfolio of loans held for investment, which includes restricted loans for securitization investors, as of June 30, 2013 and December 31, 2012.


(Dollars in millions)	June 30, 2013		December 31, 2012
Credit Card business:
Domestic credit card loans	$	69,986	$	82,328
International credit card loans		7,820		8,614

Total credit card loans		77,806		90,942

Domestic installment loans		504		813

Total credit card		78,310		91,755

Consumer Banking business:
Auto		29,369		27,123
Home loan		39,163		44,100
Other retail		3,686		3,904

Total consumer banking		72,218		75,127

Commercial Banking business:⁽¹⁾
Commercial and multifamily real estate		18,570		17,732
Commercial and industrial		21,170		19,892

Total commercial lending.		39,740		37,624
Small-ticket commercial real estate.		1,065		1,196

Total commercial banking		40,805		38,820
Other:
Other loans.		179		187

Total loans	$	191,512	$	205,889

⁽¹⁾	Includes construction loans and land development loans totaling $2.2 billion and $2.1 billion as of June 30, 2013 and December 31, 2012, respectively.

On February 19, 2013, we announced our agreement with Best Buy Stores, L.P. (“Best Buy”) to end our contractual credit card relationship early and to sell the Best Buy loan portfolio of private label and co-branded credit card accounts that we acquired in the 2012 U.S. card acquisition to Citibank, N.A. (“Citibank”). We reclassified the assets subject to the sale agreement, which included loans of approximately $7 billion as of the date of the transfer, to the held for sale category from the held for investment category in the first quarter. The sale of the portfolio to Citibank, which is subject to customary closing conditions, and early termination of the Best Buy partnership are expected to be finalized in the third quarter of 2013.

We transferred the net assets subject to the sale agreement to the held for sale category upon meeting the pertinent criteria for this classification during the first quarter of 2013. The loan portfolio was transferred to held for sale based upon the carrying value of the loans, including the transfer of the allowance for loan losses. All other net assets subject to the sale agreement were transferred to held for sale at fair value less costs to sell. We had total loans held for sale of $6.2 billion and $201 million as of June 30, 2013 and December 31, 2012, respectively. We will continue to recognize interest and fee income on the transferred loans, but will not recognize any impacts from charge-offs and recoveries unless these net charge-offs exceed the associated transferred allowance for loan losses. The amortization and accretion on the related intangibles ceased upon the transfer to the held for sale category.

Credit Quality

We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency ratios are an indicator, among other considerations, of credit risk within our loan portfolios. The level of nonperforming assets represents another indicator of the potential for future credit losses. Accordingly, key metrics we track and use in evaluating the credit quality of our loan portfolio include delinquency and nonperforming asset rates, as well as charge-off rates and our internal risk ratings of larger balance, commercial loans.

The following table summarizes the payment status of loans in our total loan portfolio, including an aging of delinquent loans, loans 90 days or more past due continuing to accrue interest and loans classified as nonperforming. We present the information below on the credit performance of our loan portfolio, by major loan category, including key metrics that we use in tracking changes in the credit quality of each of our loan portfolios. The delinquency aging includes all past due loans, both performing and nonperforming, as of June 30, 2013 and December 31, 2012.

Loans 90 days or more past due totaled approximately $1.7 billion and $2.3 billion as of June 30, 2013 and December 31, 2012, respectively. Loans classified as nonperforming totaled $930 million and $1.1 billion as of June 30, 2013 and December 31, 2012, respectively.

June 30, 2013

(Dollars in millions)

Current

30-59
Days

60-89
Days

³ 90
Days

Total
Delinquent
Loans

Acquired
Loans

Total
Loans

³ 90 Days
and
Accruing⁽¹⁾

Nonperforming
Loans⁽¹⁾

Credit Card:

Domestic credit card

68,253

701

454

993

2,148

70,490

993

International credit card

7,445

148

143

375

7,820

Total credit card

75,698

849

538

1,136

2,523

78,310

1,086

Consumer Banking:

Auto

27,461

1,253

517

129

1,899

29,369

128

Home loan

7,040

249

327

31,796

39,163

398

Retail banking

3,599

3,686

Total consumer banking

38,100

1,326

549

400

2,275

31,843

72,218

566

Commercial Banking:

Commercial and multifamily real estate

18,260

205

105

18,570

Commercial and industrial

20,830

139

201

21,170

136

Total commercial lending

39,090

139

143

344

306

39,740

232

Small-ticket commercial real estate

1,046

1,065

Total commercial banking

40,136

151

147

363

306

40,805

244

Other:

Other loans

114

179

Total.

154,048

2,331

1,155

1,703

5,189

32,275

191,512

1,107

930

% of Total loans

80.4

1.2

0.6

0.9

2.7

16.9

100.0

0.6

0.5


(Dollars in millions)	December 31, 2012
(Dollars in millions)	Current			30-59 Days			60-89 Days			³ 90 Days			Total Delinquent Loans			Acquired Loans			Total Loans			³ 90 Days and Accruing⁽¹⁾			Nonperforming Loans⁽¹⁾
Credit Card:
Domestic credit card	$	79,852		$	932		$	659		$	1,410		$	3,001		$	288		$	83,141		$	1,410		$	0
International credit card		8,227			145			89			153			387			0			8,614			100			100

Total credit card		88,079			1,077			748			1,563			3,388			288			91,755			1,510			100

Consumer Banking:
Auto		25,057			1,341			559			149			2,049			17			27,123			0			149
Home loan		7,317			63			29			288			380			36,403			44,100			0			422
Retail banking		3,789			26			10			45			81			34			3,904			1			71

Total consumer banking		36,163			1,430			598			482			2,510			36,454			75,127			1			642

Commercial Banking:
Commercial and multifamily real estate		17,357			64			77			107			248			127			17,732			2			137
Commercial and industrial		19,525			57			3			75			135			232			19,892			14			133

Total commercial lending		36,882			121			80			182			383			359			37,624			16			270

Small-ticket commercial real estate		1,153			28			9			6			43			0			1,196			0			12

Total commercial banking		38,035			149			89			188			426			359			38,820			16			282

Other:
Other loans		118			8			5			23			36			33			187			0			30

Total	$	162,395		$	2,664		$	1,440		$	2,256		$	6,360		$	37,134		$	205,889		$	1,527		$	1,054

% of Total loans		78.9	%		1.3	%		0.7	%		1.1	%		3.1	%		18.0	%		100.0	%		0.7	%		0.5	%

⁽¹⁾	Acquired loans are excluded from loans reported as 90 days and still accruing interest and nonperforming loans.

Credit Card

Our credit card loan portfolio is generally highly diversified across millions of accounts and multiple geographies without significant individual exposures. We therefore generally manage credit risk on a portfolio basis. The risk in our credit card portfolio is correlated with broad economic trends, such as unemployment rates, gross domestic product (“GDP”), and home values, as well as customer liquidity, which can have a material effect on credit performance. The primary factors we assess in monitoring the credit quality and risk of our credit card portfolio are delinquency and charge-off trends, including an analysis of the migration of loans between delinquency categories over time. The table below displays the geographic profile of our credit card loan portfolio and delinquency statistics as of as of June 30, 2013 and December 31, 2012. We also present comparative net charge-offs for the second quarter and first six months of 2013 and 2012.

Credit Card: Risk Profile by Geographic Region and Delinquency Status

June 30, 2013

(Dollars in millions)

Loans

% of
Total⁽¹⁾

Acquired
Loans

% of
Total⁽¹⁾

Total

% of
Total⁽¹⁾

Domestic credit card and installment loans:

California

7,637

9.8

0.0

7,646

9.8

New York

5,063

6.5

0.0

5,070

6.5

Texas

4,779

6.1

0.0

4,786

6.1

Florida

4,097

5.2

0.0

4,102

5.2

Illinois

3,473

4.4

0.0

3,477

4.4

Pennsylvania

3,291

4.2

0.0

3,295

4.2

Ohio.

2,845

3.6

0.0

2,849

3.6

New Jersey

2,623

3.3

0.0

2,626

3.3

Michigan

2,499

3.2

0.0

2,502

3.2

Other

34,094

43.6

0.1

34,137

43.7

Total domestic credit card and installment loans

70,401

89.9

0.1

70,490

90.0

International credit card:

United Kingdom

3,290

4.2

0.0

3,290

4.2

Canada.

4,530

5.8

0.0

4,530

5.8

Total international credit card

7,820

10.0

0.0

7,820

10.0

Total credit card and installment loans

78,221

99.9

0.1

78,310

100.0

Selected credit metrics:

30+ day delinquencies⁽²⁾

2,498

3.19

0.03

2,523

3.22

90+ day delinquencies⁽²⁾

1,126

1.44

0.01

1,136

1.45


	December 31, 2012
(Dollars in millions)	Loans		% of Total⁽¹⁾			Acquired Loans		% of Total⁽¹⁾			Total		% of Total⁽¹⁾
Domestic credit card and installment loans:
California	$	9,245		10.0	%	$	31		0.1	%	$	9,276		10.1	%
Texas		5,910		6.5			23		0.0			5,933		6.5
New York		5,846		6.4			23		0.0			5,869		6.4
Florida		4,835		5.3			17		0.0			4,852		5.3
Illinois		4,100		4.5			15		0.0			4,115		4.5
Pennsylvania		3,861		4.2			14		0.0			3,875		4.2
Ohio		3,351		3.6			12		0.0			3,363		3.6
New Jersey		3,060		3.3			10		0.0			3,070		3.3
Michigan		2,917		3.2			11		0.0			2,928		3.2
Other		39,728		43.3			132		0.2			39,860		43.5

Total domestic credit card and installment loans		82,853		90.3			288		0.3			83,141		90.6

International credit card:
United Kingdom		3,678		4.0			0		0.0			3,678		4.0
Canada		4,936		5.4			0		0.0			4,936		5.4

Total international credit card		8,614		9.4			0		0.0			8,614		9.4

Total credit card and installment loans	$	91,467		99.7	%	$	288		0.3	%	$	91,755		100.0	%

Selected credit metrics:
30+ day delinquencies⁽²⁾	$	3,326		3.62	%	$	62		0.07	%	$	3,388		3.69	%
90+ day delinquencies⁽²⁾		1,530		1.67			33		0.03			1,563		1.70


	Three Months Ended June 30,										Six Months Ended June 30,
	2013					2012					2013					2012
(Dollars in millions)	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Net charge-offs:
Domestic credit card	$	749		4.28	%	$	510		2.86	%	$	1,576		4.36	%	$	1,041		3.32	%
International credit card		101		5.08			112		5.49			196		4.83			227		5.51

Total⁽³⁾	$	850		4.36	%	$	622		3.13	%	$	1,772		4.41	%	$	1,268		3.57	%

⁽¹⁾	Percentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held-for-investment credit card loans as of the end of the reported period.

⁽²⁾	Delinquency rates calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period.

⁽³⁾	Calculated by dividing annualized net charge-offs by average credit card loans held for investment for the three and six months ended June 30, 2013 and 2012.

The 30+ day delinquency rate for our entire credit card loan portfolio decreased to 3.22% as of June 30, 2013, from 3.69% as of December 31, 2012, reflecting underlying credit improvement trends.

Consumer Banking

Our consumer banking loan portfolio consists of auto, home loan and retail banking loans. Similar to our credit card loan portfolio, the risk in our consumer banking loan portfolio is correlated with broad economic trends, such as unemployment rates, GDP, and home values, as well as customer liquidity, all of which can have a material effect on credit performance. Delinquency, nonperforming loans and charge-off trends are key factors we assess in monitoring the credit quality and risk of our consumer banking loan portfolio. The table below displays the geographic profile of our consumer banking loan portfolio, including acquired loans. We also present the delinquency and nonperforming loan rates of our consumer banking loan portfolio, excluding acquired loans, as of June 30, 2013 and December 31, 2012, and net charge-offs for the second quarter and first six months of 2013 and 2012.

Consumer Banking: Risk Profile by Geographic Region, Delinquency Status and Performing Status

(Dollars in millions)

June 30, 2013

Loans

Acquired Loans

Total

Loans

% of
Total⁽¹⁾

Loans

% of
Total⁽¹⁾

Loans

% of
Total⁽¹⁾

Auto:

Texas

4,491

6.2

0.0

4,491

6.2

California

2,991

4.1

0.0

2,991

4.1

Florida

1,813

2.5

0.0

1,813

2.5

Louisiana

1,621

2.2

0.0

1,621

2.2

Georgia

1,518

2.1

0.0

1,518

2.1

Illinois

1,197

1.7

0.0

1,197

1.7

Ohio

1,137

1.6

0.0

1,137

1.6

Other

14,592

20.1

0.1

14,601

20.2

Total auto

29,360

40.5

0.1

29,369

40.6

Home loan:

California

1,093

1.5

8,035

11.1

9,128

12.6

New York

1,585

2.2

1,405

1.9

2,990

4.1

Illinois

0.1

2,487

3.5

2,582

3.6

Maryland

407

0.6

1,657

2.3

2,064

2.9

New Jersey

375

0.5

1,547

2.2

1,922

2.7

Virginia

337

0.5

1,553

2.1

1,890

2.6

Florida

175

0.2

1,648

2.3

1,823

2.5

Other

3,300

4.6

13,464

18.6

16,764

23.2

Total home loan

7,367

10.2

31,796

44.0

39,163

54.2

Retail banking:

Louisiana

1,308

1.8

0.0

1,308

1.8

New York

845

1.2

0.0

845

1.2

Texas

794

1.2

0.0

794

1.2

New Jersey

283

0.4

0.0

283

0.4

Maryland

110

0.1

0.0

130

0.1

Virginia

0.1

0.0

0.1

California

0.1

0.0

0.1

Other

186

0.3

0.0

191

0.3

Total retail banking

3,648

5.2

0.0

3,686

5.2

Total consumer banking

40,375

55.9

31,843

44.1

72,218

100.0

(Dollars in millions)

June 30, 2013

Auto

Home Loan

Retail Banking

Total Consumer
Banking

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Credit performance:⁽²⁾

30+ day delinquencies

1,899

6.46

327

0.84

1.34

2,275

3.15

90+ day delinquencies

129

0.44

249

0.64

0.59

400

0.55

Nonperforming loans

128

0.44

398

1.02

1.10

566

0.78


(Dollars in millions)	December 31, 2012
	Loans					Acquired Loans					Total
	Loans		% of Total⁽¹⁾			Loans		% of Total⁽¹⁾			Loans		% of Total⁽¹⁾
Auto:
Texas	$	4,317		5.7	%	$	0		0.0	%	$	4,317		5.7	%
California		2,676		3.6			0		0.0			2,676		3.6
Florida		1,621		2.1			0		0.0			1,621		2.1
Louisiana		1,504		2.0			0		0.0			1,504		2.0
Georgia		1,404		1.9			0		0.0			1,404		1.9
Illinois		1,134		1.5			0		0.0			1,134		1.5
Ohio		1,032		1.4			0		0.0			1,032		1.4
Other		13,418		17.8			17		0.1			13,435		17.9

Total auto		27,106		36.0			17		0.1			27,123		36.1

Home loan:
California		1,168		1.6			9,098		12.1			10,266		13.7
New York		1,678		2.2			1,598		2.1			3,276		4.3
Illinois		102		0.1			2,875		3.8			2,977		3.9
Maryland		403		0.5			1,878		2.5			2,281		3.0
New Jersey		402		0.5			1,717		2.3			2,119		2.8
Virginia		342		0.5			1,748		2.3			2,090		2.8
Florida		183		0.3			1,863		2.5			2,046		2.8
Other		3,419		4.6			15,626		20.8			19,045		25.4

Total home loan		7,697		10.3			36,403		48.4			44,100		58.7

Retail banking:
Louisiana		1,447		1.9			0		0.0			1,447		1.9
New York		864		1.2			0		0.0			864		1.2
Texas		844		1.1			0		0.0			844		1.1
New Jersey		312		0.4			0		0.0			312		0.4
Maryland		96		0.1			20		0.1			116		0.2
Virginia		78		0.1			9		0.0			87		0.1
California		47		0.1			0		0.0			47		0.1
Other		182		0.2			5		0.0			187		0.2

Total retail banking		3,870		5.1			34		0.1			3,904		5.2

Total consumer banking	$	38,673		51.4	%	$	36,454		48.6	%	$	75,127		100.0	%


(Dollars in millions)	December 31, 2012
	Auto					Home Loan					Retail Banking					Total Consumer Banking
	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Credit performance:⁽²⁾
30+ day delinquencies	$	2,049		7.55	%	$	380		0.86	%	$	81		2.07	%	$	2,510		3.34	%
90+ day delinquencies		149		0.55			288		0.65			45		1.15			482		0.64
Nonperforming loans		149		0.55			422		0.96			71		1.82			642		0.85

(Dollars in millions)

Three Months Ended June 30, 2013

Auto

Home Loan

Retail Banking

Total Consumer
Banking

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Net charge-offs⁽³⁾

1.28

0.03

1.50

110

0.60


(Dollars in millions)	Three Months Ended June 30, 2012
	Auto					Home Loan					Retail Banking					Total Consumer Banking
	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Net charge-offs⁽³⁾	$	68		1.11	%	$	12		0.09	%	$	13		1.27	%	$	93		0.48	%

(Dollars in millions)

Six Months Ended June 30, 2013

Auto

Home Loan

Retail Banking

Total Consumer
Banking

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Net charge-offs⁽³⁾

214

1.52

0.04

1.68

253

0.69


(Dollars in millions)	Six Months Ended June 30, 2012
	Auto					Home Loan					Retail Banking					Total Consumer Banking
	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Net charge-offs⁽³⁾	$	147		1.25	%	$	27		0.13	%	$	27		1.33	%	$	201		0.60	%

⁽¹⁾	Percentages by geographic region are calculated based on the total held-for-investment consumer banking loans as of the end of the reported period.

⁽²⁾

Credit performance statistics exclude acquired loans, which were recorded at fair value at acquisition. Although acquired loans may be contractually delinquent, we separately track these loans and do not include them in our delinquency and nonperforming loan statistics as the fair value recorded at acquisition included an estimate of credit losses expected to be realized over the remaining lives of the loans.

⁽³⁾	Calculated by dividing annualized net charge-offs by average loans held for investment for the three and six months ended June 30, 2013 and 2012.

Home Loan

Our home loan portfolio consists of both first-lien and second-lien residential mortgage loans. In evaluating the credit quality and risk of our home loan portfolio, we continually monitor a variety of mortgage loan characteristics that may affect the default experience on our overall home loan portfolio, such as vintage, geographic concentrations, lien priority and product type. Certain loan concentrations have experienced higher delinquency rates as a result of the significant decline in home prices since the home price peak in 2006 and the rise in unemployment. These loan concentrations include loans originated between 2006 and 2008 in an environment of decreasing home sales, broadly declining home prices and more relaxed underwriting standards and loans on properties in Arizona, California, Florida and Nevada, which have experienced the most severe decline in home prices. The following table presents the distribution of our home loan portfolio as of June 30, 2013 and December 31, 2012, based on selected key risk characteristics.

Home Loan: Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type

June 30, 2013

Loans

Acquired Loans

Total Home Loans

(Dollars in millions)

Amount

% of
Total⁽¹⁾

Amount

% of
Total⁽¹⁾

Amount

% of
Total⁽¹⁾

Origination year:

< = 2005

3,154

8.0

4,447

11.4

7,601

19.4

2006

570

1.5

2,680

6.8

3,250

8.3

2007

409

1.1

5,773

14.7

6,182

15.8

2008

232

0.6

4,657

11.9

4,889

12.5

2009

143

0.4

2,909

7.4

3,052

7.8

2010

164

0.4

4,924

12.6

5,088

13.0

2011

285

0.7

5,418

13.8

5,703

14.5

2012

2,078

5.3

929

2.4

3,007

7.7

2013

332

0.8

0.2

391

1.0

Total

7,367

18.8

31,796

81.2

39,163

100.0

Geographic concentration:⁽²⁾

California

1,093

2.8

8,035

20.5

9,128

23.3

New York

1,585

4.0

1,405

3.6

2,990

7.6

Illinois

0.2

2,487

6.4

2,582

6.6

Maryland

407

1.1

1,657

4.2

2,064

5.3

New Jersey

375

0.9

1,547

4.0

1,922

4.9

Virginia

337

0.8

1,553

4.0

1,890

4.8

Florida

175

0.5

1,648

4.2

1,823

4.7

Arizona

0.2

1,606

4.1

1,699

4.3

Washington

103

0.3

1,508

3.8

1,611

4.1

Colorado

116

0.4

1,346

3.4

1,462

3.8

Other

2,988

7.6

9,004

23.0

11,992

30.6

Total

7,367

18.8

31,796

81.2

39,163

100.0

Lien type:

1^st lien

6,247

16.0

31,343

80.0

37,590

96.0

2^nd lien

1,120

2.8

453

1.2

1,573

4.0

Total

7,367

18.8

31,796

81.2

39,163

100.0

Interest rate type:

Fixed rate

2,422

6.2

3,462

8.8

5,884

15.0

Adjustable rate

4,945

12.6

28,334

72.4

33,279

85.0

Total

7,367

18.8

31,796

81.2

39,163

100.0


	December 31, 2012
	Loans					Acquired Loans					Total Home Loans
(Dollars in millions)	Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾
Origination year:
< = 2005	$	3,483		7.9	%	$	4,858		11.0	%	$	8,341		18.9	%
2006		621		1.4			2,865		6.5			3,486		7.9
2007		446		1.0			6,189		14.0			6,635		15.0
2008		257		0.6			5,210		11.8			5,467		12.4
2009		167		0.4			3,438		7.8			3,605		8.2
2010		188		0.4			6,024		13.7			6,212		14.1
2011		324		0.7			6,705		15.2			7,029		15.9
2012		2,211		5.1			1,114		2.5			3,325		7.6

Total	$	7,697		17.5	%	$	36,403		82.5	%	$	44,100		100.0	%

Geographic concentration:⁽²⁾
California	$	1,168		2.7	%	$	9,098		20.6	%	$	10,266		23.3	%
New York		1,678		3.8			1,598		3.6			3,276		7.4
Illinois		102		0.2			2,875		6.5			2,977		6.7
Maryland		403		0.9			1,878		4.3			2,281		5.2
New Jersey		402		0.9			1,717		3.9			2,119		4.8
Virginia		342		0.8			1,748		4.0			2,090		4.8
Florida		183		0.4			1,863		4.2			2,046		4.6
Arizona		95		0.2			1,828		4.1			1,923		4.3
Washington		113		0.3			1,766		4.0			1,879		4.3
Colorado		126		0.3			1,594		3.6			1,720		3.9
Other		3,085		7.0			10,438		23.7			13,523		30.7

Total	$	7,697		17.5	%	$	36,403		82.5	%	$	44,100		100.0	%

Lien type:
1^st lien	$	6,502		14.8	%	$	35,905		81.4	%	$	42,407		96.2	%
2^nd lien		1,195		2.7			498		1.1			1,693		3.8

Total	$	7,697		17.5	%	$	36,403		82.5	%	$	44,100		100.0	%

Interest rate type:
Fixed rate	$	2,534		5.8	%	$	4,037		9.1	%	$	6,571		14.9	%
Adjustable rate		5,163		11.7			32,366		73.4			37,529		85.1

Total	$	7,697		17.5	%	$	36,403		82.5	%	$	44,100		100.0	%

⁽¹⁾	Percentages within each risk category calculated based on total held-for-investment home loans.

⁽²⁾	Represents the ten states in which we have the highest concentration of home loans.

Commercial Banking

We evaluate the credit risk of commercial loans individually and use a risk-rating system to determine the credit quality of our commercial loans. We assign internal risk ratings to loans based on relevant information about the ability of borrowers to service their debt. In determining the risk rating of a particular loan, among the factors considered are the borrower’s current financial condition, historical credit performance, projected future credit performance, prospects for support from financially responsible guarantors, the estimated realizable value of any collateral and current economic trends. The ratings scale based on our internal risk-rating system is as follows:

•

Noncriticized: Loans that have not been designated as criticized, frequently referred to as “pass” loans.

•

Criticized performing: Loans in which the financial condition of the obligor is stressed, affecting earnings, cash flows or collateral values. The borrower currently has adequate capacity to meet near-term obligations; however, the stress, left unabated, may result in deterioration of the repayment prospects at some future date.

•

Criticized nonperforming: Loans that are not adequately protected by the current sound worth and paying capacity of the obligor or the collateral pledged, if any. Loans classified as criticized nonperforming have a well-defined weakness, or weaknesses, which jeopardize the repayment of the debt. These loans are characterized by the distinct possibility that we will sustain a credit loss if the deficiencies are not corrected and are generally placed on nonaccrual status.

We use our internal risk-rating system for regulatory reporting, determining the frequency of review of the credit exposures and evaluation and determination of the allowance for commercial loans. Loans of $1 million or more designated as criticized performing and criticized nonperforming are reviewed quarterly by management for further deterioration or improvement to determine if they are appropriately classified/graded and whether impairment exists. Noncriticized loans greater than $1 million are specifically reviewed, at least annually, to determine the appropriate loan grading. In addition, during the renewal process of any loan or if a loan becomes past due, we evaluate the risk rating.

The following table presents the geographic distribution and internal risk ratings of our commercial loan portfolio as of June 30, 2013 and December 31, 2012.

Commercial Banking: Risk Profile by Geographic Region and Internal Risk Rating

June 30, 2013

(Dollars in millions)

Commercial
&
Multifamily
Real Estate

% of
Total⁽¹⁾

Commercial
and
Industrial

% of
Total⁽¹⁾

Small-ticket
Commercial
Real Estate

% of
Total⁽¹⁾

Total
Commercial

% of
Total⁽¹⁾

Geographic concentration:⁽²⁾

Loans:

Northeast

13,477

72.6

5,371

25.3

647

60.7

19,495

47.8

Mid-Atlantic

1,667

9.0

1,247

5.9

3.8

2,954

7.2

South

2,164

11.7

9,867

46.6

6.3

12,098

29.7

Other

1,157

6.1

4,484

21.2

311

29.2

5,952

14.6

Loans

18,465

99.4

20,969

99.0

1,065

100.0

40,499

99.3

Acquired loans

105

0.6

201

1.0

0.0

306

0.7

Total

18,570

100.0

21,170

100.0

1,065

100.0

40,805

100.0

Internal risk rating:⁽³⁾

Loans:

Noncriticized

17,841

96.1

20,283

95.8

1,044

98.0

39,168

96.0

Criticized performing

528

2.8

549

2.6

0.9

1,087

2.7

Criticized nonperforming

0.5

137

0.6

1.1

244

0.6

Loans

18,465

99.4

20,969

99.0

1,065

100.0

40,499

99.3

Acquired loans:

Noncriticized

0.4

181

0.9

0.0

258

0.6

Criticized performing

0.2

0.1

0.0

0.1

Total acquired loans

105

0.6

201

1.0

0.0

306

0.7

Total

18,570

100.0

21,170

100.0

1,065

100.0

40,805

100.0


	December 31, 2012
(Dollars in millions)	Commercial & Multifamily Real Estate		% of Total⁽¹⁾			Commercial and Industrial		% of Total⁽¹⁾			Small-ticket Commercial Real Estate		% of Total⁽¹⁾			Total Commercial		% of Total⁽¹⁾
Geographic concentration:⁽²⁾
Loans:
Northeast	$	13,299		75.0	%	$	5,460		27.4	%	$	723		60.5	%	$	19,482		50.2	%
Mid-Atlantic		1,398		7.9			1,149		5.8			47		3.9			2,594		6.7
South		2,055		11.6			9,182		46.2			72		6.0			11,309		29.1
Other		853		4.8			3,869		19.4			354		29.6			5,076		13.1

Loans		17,605		99.3			19,660		98.8			1,196		100.0			38,461		99.1
Acquired loans		127		0.7			232		1.2			0		0.0			359		0.9

Total	$	17,732		100.0	%	$	19,892		100.0	%	$	1,196		100.0	%	$	38,820		100.0	%

Internal risk rating:⁽³⁾
Loans:
Noncriticized	$	16,614		93.7	%	$	19,073		95.9	%	$	1,152		96.3	%	$	36,839		94.9	%
Criticized performing		853		4.8			454		2.3			33		2.8			1,340		3.5
Criticized nonperforming		138		0.8			133		0.6			11		0.9			282		0.7

Loans		17,605		99.3			19,660		98.8			1,196		100.0			38,461		99.1

Acquired loans:
Noncriticized		77		0.4			228		1.2			0		0.0			305		0.8
Criticized performing		50		0.3			4		0.0			0		0.0			54		0.1

Total acquired loans		127		0.7			232		1.2			0		0.0			359		0.9

Total	$	17,732		100.0	%	$	19,892		100.0	%	$	1,196		100.0	%	$	38,820		100.0	%

⁽¹⁾	Percentages calculated based on total held-for-investment commercial loans in each respective loan category as of the end of the reported period.

⁽²⁾	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.

⁽³⁾	Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by banking regulatory authorities.

The following table presents information about our impaired loans, excluding acquired loans, which are reported separately and discussed below as of June 30, 2013 and December 31, 2012:

June 30, 2013

(Dollars in millions)

With an
Allowance

Without
an
Allowance

Total
Recorded
Investment

Related
Allowance

Net
Recorded
Investment

Unpaid
Principal
Balance

Average
Recorded
Investment

Interest
Income
Recognized

Credit card and installment loans:

Domestic credit card and installment loans

631

156

475

615

667

International credit card and installment loans

168

102

159

170

Total credit card and installment loans⁽¹⁾

799

258

541

774

837

Consumer banking:

Auto

160

166

326

310

543

327

Home loan

205

191

242

172

Retail banking

105

Total consumer banking

444

181

625

583

890

594

Commercial banking:

Commercial and multifamily real estate

148

218

201

258

259

Commercial and industrial

143

224

205

260

234

Total commercial lending

291

151

442

406

518

493

Small-ticket commercial real estate

Total commercial banking

303

151

454

418

534

513

Total

1,546

332

1,878

336

1,542

2,198

1,944


	December 31, 2012
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance		Average Recorded Investment		Interest Income Recognized
Credit card and installment loans:
Domestic credit card and installment loans	$	701	$	0	$	701	$	230	$	471	$	678	$	687	$	70
International credit card and installment loans		172		0		172		101		71		164		192		11

Total credit card and installment loans⁽¹⁾		873		0		873		331		542		842		879		81

Consumer banking:
Auto		169		159		328		20		308		606		130		31
Home loan		145		0		145		13		132		167		120		4
Retail banking		61		35		96		7		89		118		88		3

Total consumer banking		375		194		569		40		529		891		338		38

Commercial banking:
Commercial and multifamily real estate		168		112		280		32		248		315		353		8
Commercial and industrial		152		92		244		22		222		277		227		6

Total commercial lending		320		204		524		54		470		592		580		14

Small-ticket commercial real estate		3		11		14		1		13		21		23		0

Total commercial banking		323		215		538		55		483		613		603		14

Total	$	1,571	$	409	$	1,980	$	426	$	1,554	$	2,346	$	1,820	$	133

⁽¹⁾	Credit card and installment loans include finance charges and fees.

Troubled debt restructuring (“TDR”) loans accounted for $1.7 billion and $1.8 billion of impaired loans as of June 30, 2013 and December 31, 2012, respectively. Consumer TDR loans classified as performing totaled $1.0 billion and $1.2 billion as of June 30, 2013 and December 31, 2012, respectively. Commercial TDR loans classified as performing totaled $211 million and $253 million as of June 30, 2013 and December 31, 2012, respectively.

As part of our loan modifications to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. The following tables present the types, amounts and financial effects of loans modified and accounted for as troubled debt restructurings during the period:


			Three Months Ended June 30, 2013
			Reduced Interest Rate						Term Extension					Balance Reduction
(Dollars in millions)	Total Loans Modified⁽¹⁾		% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	78		100	%		12.23	%		0	%		0		0	%	$	0
International credit card		47		100			24.92			0			0		0			0

Total credit card		125		100			17.05			0			0		0			0

Consumer banking:
Auto		61		29			1.71			52			8		47			25
Home loan		57		12			2.77			5			101		24			2
Retail banking		13		6			3.90			65			8		0			0

Total consumer banking		131		19			2.07			33			15		32			27

Commercial banking:
Commercial and multifamily real estate		15		0			0.00			75			7		0			0
Commercial and industrial		15		0			0.00			34			5		2			0

Total commercial lending		30		0			0.00			55			6		1			0

Small-ticket commercial real estate		0		0			0.00			0			0		0			0

Total commercial banking		30		0			0.00			55			6		1			0

Total	$	286		52	%		14.56	%		21	%		12		15	%	$	27


			Six Months Ended June 30, 2013
			Reduced Interest Rate						Term Extension					Balance Reduction
(Dollars in millions)	Total Loans Modified⁽¹⁾		% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	154		100	%		12.25	%		0	%		0		0	%	$	0
International credit card		98		100			24.72			0			0		0			0

Total credit card		252		100			17.11			0			0		0			0

Consumer banking:
Auto		123		30			1.83			54			8		45			50
Home loan		68		20			2.80			12			122		23			3
Retail banking		19		5			3.56			61			8		0			0

Total consumer banking		210		25			2.11			41			19		34			53

Commercial banking:
Commercial and multifamily real estate		32		0			0.00			88			7		0			0
Commercial and industrial		16		0			0.00			38			5		1			0

Total commercial lending		48		0			0.00			71			7		0			0

Small-ticket commercial real estate		1		0			0.00			0			0		0			0

Total commercial banking		49		0			0.00			70			7		0			0

Total	$	511		60	%		14.55	%		24	%		16		14	%	$	53


			Three Months Ended June 30, 2012
			Reduced Interest Rate						Term Extension					Balance Reduction
(Dollars in millions)	Total Loans Modified⁽¹⁾		% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	88		100	%		11.09	%		0	%		0		0	%	$	0
International credit card		51		100			24.12			0			0		0			0

Total credit card		139		100			15.88			0			0		0			0

Consumer banking:
Auto		20		72			1.40			100			10		0			0
Home loan		12		67			2.32			74			108		5			0
Retail banking		7		1			2.99			99			10		0			0

Total consumer banking		39		57			1.73			92			34		2			0

Commercial banking:
Commercial and multifamily real estate		4		100			1.75			100			30		0			0
Commercial and industrial		32		1			1.36			100			9		0			0

Total commercial lending		36		13			1.71			100			12		0			0
Small-ticket commercial real estate		0		0			0.00			0			0		0			0

Total commercial banking		36		13			1.71			100			12		0			0

Total	$	214		78	%		13.57	%		33	%		23		0	%	$	0


			Six Months Ended June 30, 2012
			Reduced Interest Rate						Term Extension					Balance Reduction
(Dollars in millions)	Total Loans Modified⁽¹⁾		% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	145		100	%		10.84	%		0	%		0		0	%	$	0
International credit card		115		100			24.08			0			0		0			0

Total credit card		260		100			15.70			0			0		0			0

Consumer banking:
Auto		45		71			1.40			100			10		0			0
Home loan		17		55			2.11			67			113		5			0
Retail banking		14		1			3.00			99			11		0			0

Total consumer banking		76		54			1.57			92			27		1			0

Commercial banking:
Commercial and multifamily real estate		28		16			1.71			100			10		0			0
Commercial and industrial		66		6			6.62			99			12		0			0

Total commercial lending		94		9			4.04			99			11		0			0
Small-ticket commercial real estate		0		0			0.00			0			0		0			0

Total commercial banking		94		9			4.04			99			11		0			0

Total	$	430		72	%		13.49	%		38	%		18		0	%	$	0

(1)	Represents total loans modified and accounted for as a TDR during the period. Paydowns, charge-offs and any other changes in the loan carrying value subsequent to the loan entering TDR status are not reflected.

(2)	Percentage of loans modified and accounted for as a TDR during the period that were granted a reduced interest rate.

(3)	Weighted average interest rate reduction for those loans that received an interest rate concession.

(4)	Percentage of loans modified and accounted for as a TDR during the period that were granted a maturity date extension.

(5)	Weighted average change in maturity date for those loans that received a maturity date extension.

(6)	Percentage of loans modified and accounted for as a TDR during the period that were granted forgiveness or forbearance of a portion of their balance.

(7)	Total amount represents the gross balance forgiven. For loans modified in bankruptcy, the gross balance reduction represents collateral value write downs associated with the discharge of the borrower’s obligations.

(8)	Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.

TDR—Subsequent Payment Defaults of Completed TDR Modifications

The following table presents the type, number and amount of loans accounted for as TDRs that experienced a payment default during the period and had completed a modification event in the twelve months prior to the payment default. A payment default occurs if the loan is either 90 days or more delinquent or the loan has been charged-off as of the end of the period presented.


	Three Months Ended June 30, 2013				Six Months Ended June 30, 2013
(Dollars in millions)	Number of Contracts		Total Loans		Number of Contracts		Total Loans
Credit card:
Domestic credit card		8,042	$	16		18,843	$	37
International credit card⁽¹⁾		11,935		34		23,128		68

Total credit card		19,977		50		41,971		105

Consumer banking:
Auto		2,193		16		4,857		32
Home loan		7		0		18		1
Retail banking		24		1		58		2

Total consumer banking		2,224		17		4,933		35

Commercial banking:
Commercial and multifamily real estate		6		9		7		11
Commercial and industrial		0		1		7		8

Total commercial lending		6		10		14		19
Small-ticket commercial real estate		1		0		1		0

Total commercial banking		7		10		15		19

Total		22,208	$	77		46,919	$	159


	Three Months Ended June 30, 2012				Six Months Ended June 30, 2012
(Dollars in millions)	Number of Contracts		Total Loans		Number of Contracts		Total Loans
Credit card:
Domestic credit card		9,541	$	19		18,170	$	39
International credit card⁽¹⁾		12,945		44		25,053		87

Total credit card		22,486		63		43,223		126

Consumer banking:
Auto		1,033		9		1,865		17
Home loan		31		3		67		6
Retail banking		26		1		69		7

Total consumer banking		1,090		13		2,001		30

Commercial banking:
Commercial and multifamily real estate		2		6		5		8
Commercial and industrial		3		2		8		15

Total commercial lending		5		8		13		23
Small-ticket commercial real estate		0		0		3		2

Total commercial banking		5		8		16		25

Total		23,581	$	84		45,240	$	181

⁽¹⁾

The regulatory regime in the U.K. requires U.K. credit card businesses to accept payment plan proposals even when the proposed payments are less than the contractual minimum amount. As a result, loans entering long-term TDR payment programs in the U.K. typically continue to age and ultimately charge-off even when fully in compliance with the TDR program terms.

Outstanding Balance and Carrying Value of Acquired Loans

The table below presents the outstanding contractual balance and the carrying value of loans from the CCB, ING Direct and 2012 U.S. card acquisitions accounted for based on expected cash flows as of June 30, 2013 and December 31, 2012. The table displays separately loans considered credit-impaired at acquisition and loans not considered credit-impaired at acquisition.


	June 30, 2013						December 31, 2012
(Dollars in millions)	Total		Impaired Loans		Non- Impaired Loans		Total		Impaired Loans		Non- Impaired Loans
Contractual balance	$	34,602	$	5,645	$	28,957	$	39,321	$	6,195	$	33,126

Carrying value⁽¹⁾	$	32,307	$	3,604	$	28,703	$	37,109	$	4,069	$	33,040

⁽¹⁾	Includes $42 million and $57 million of cumulative impairment as of June 30, 2013 and December 31, 2012, respectively, recorded subsequent to acquisition for acquired loans accounted for based on estimated cash flows expected to be collected over the life of the loans.

Changes in Accretable Yield

We reduced the previously recorded allowance for acquired loans accounted for based on expected cash flows by $16 million and $15 million for the three and six months ended June 30, 2013, respectively, which resulted in a corresponding reduction in our provision for credit losses for the respective periods. As indicated in the above table, the cumulative impairment recorded subsequent to acquisition for acquired loans accounted for based on estimated cash flows expected to be collected totaled $42 million and $57 million as of June 30, 2013 and December 31, 2012, respectively.

The following table presents changes in the accretable yield on loans related to the CCB, ING Direct, and 2012 U.S. card acquisitions:


(Dollars in millions)	Total Loans			Impaired Loans			Non- Impaired Loans
Accretable yield as of December 31, 2011	$	1,752		$	1,566		$	186
Acquired loans accretable yield⁽¹⁾		5,616			306			5,310
Accretion recognized in earnings		(1,316	)		(390	)		(926	)
Reclassifications from nonaccretable difference for loans with improving cash flows⁽²⁾ ⁽³⁾		860			448			412
Reductions in accretable yield for non-credit related changes in expected cash flows⁽⁴⁾		(704	)		(31	)		(673	)

Accretable yield as of December 31, 2012	$	6,208		$	1,899		$	4,309

Accretion recognized in earnings		(583	)		(199	)		(384	)
Reclassifications from nonaccretable difference for loans with improving cash flows⁽²⁾		553			327			226
Reductions in accretable yield for non-credit related changes in expected cash flows⁽⁴⁾		5			31			(26	)

Accretable yield as of June 30, 2013	$	6,183		$	2,058		$	4,125

⁽¹⁾	Includes revised acquisition date accretable yield for ING Direct acquired loans.

⁽²⁾	Represents increases in accretable yields for those pools with increases that are primarily the result of improved credit performance.

⁽³⁾

Includes the implementation of the 2012 OCC update to the Bank Accounting Advisory Series, which requires write-down of performing consumer loans restructured in bankruptcy to collateral value. Includes reductions of $28 million and $44 million for purchased credit-impaired loans and non-impaired loans, respectively.

⁽⁴⁾	Represents changes in accretable yields for those pools with reductions that are driven primarily by changes in actual and estimated prepayments.

Unfunded Lending Commitments

We manage the potential risk in credit commitments by limiting the total amount of arrangements, both by individual customer and in total, by monitoring the size and maturity structure of these portfolios and by applying the same credit standards for all of our credit activities. Unused credit card lines available to our customers totaled $303.2 billion and $298.9 billion as of June 30, 2013 and December 31, 2012, respectively. While these amounts represented the total available unused credit card lines, we have not experienced and do not anticipate that all of our customers will access their entire available line at any given point in time.

In addition to available unused credit card lines, we enter into commitments to extend credit that are legally binding conditional agreements having fixed expirations or termination dates and specified interest rates and purposes. These commitments generally require customers to maintain certain credit standards. Collateral requirements and loan-to-value ratios are the same as those for funded transactions and are established based on management’s credit assessment of the customer. These commitments may expire without being drawn upon; therefore, the total commitment amount does not necessarily represent future funding requirements. The outstanding unfunded commitments to extend credit, other than credit card lines, were approximately $20.2 billion and $17.5 billion as of June 30, 2013 and December 31, 2012, respectively.

We maintain a reserve for unfunded loan commitments and letters of credit to absorb estimated probable losses related to these unfunded credit facilities in other liabilities on our consolidated balance sheets. See “Note 5—Allowance for Loan and Lease Losses” below for additional information.

- Definition

The entire disclosure for claims held for amounts due a entity, excluding financing receivables. Examples include, but are not limited to, trade accounts receivables, notes receivables, loans receivables. Includes disclosure for allowance for credit losses.

+ References + Details

Allowance for Loan and Lease Losses

6 Months Ended

Jun. 30, 2013

Text Block [Abstract]

Allowance for Loan and Lease Losses

NOTE 5—ALLOWANCE FOR LOAN AND LEASE LOSSES

We maintain an allowance for loan and lease losses that represents management’s best estimate of incurred loan and lease losses inherent in our held-for-investment portfolio as of each balance sheet date. We do not maintain an allowance for held-for-sale loans or acquired loans that are performing, in accordance with or better than our expectations, as of the date of acquisition, as the fair value of these loans already reflect a credit component.

In addition to the allowance for loan and lease losses, we also estimate probable losses related to unfunded lending commitments, such as letters of credit, financial guarantees, and binding unfunded loan commitments. The provision for unfunded lending commitments is included in the provision for credit losses on our consolidated statements of income and the related reserve for unfunded lending commitments is included in other liabilities on our consolidated balance sheets.

In the first quarter of 2013, we changed our process for estimating the allowance and reserve for unfunded lending commitments for our commercial loan portfolio. First, we extended our internal historical credit loss experience period back to at least 2008 and incorporated external industry loss data over a longer horizon to derive our loss estimates. We previously had generally used the most recent three-year period of internal historical loss experience to derive our loss estimates. Second, we incorporated more borrower-specific and loan-specific risk factors into our analysis and established a statistically-based internal risk rating system. Based on this statistically-based risk rating system, we now apply an estimated probability of default and loss given default for nearly each loan in our portfolio to derive the total loss estimate for our commercial loan portfolio. These changes, which were supplemented by management judgment, resulted in a net increase in the combined allowance and reserve for unfunded lending commitments of $37 million as of March 31, 2013 and a corresponding increase in the provision for credit losses of $37 million in the first quarter of 2013. The gross impact of these changes resulted in a decrease in the allowance of $2 million and an increase in the reserve for unfunded lending commitments of $39 million as of March 31, 2013. We do not expect these changes to have a material impact on our future allowance and reserve for unfunded lending commitments for our commercial loan portfolio.

See “Note 1—Summary of Significant Accounting Policies” of our 2012 Form 10-K for further discussion on the methodologies and policies for determining our allowance for loan and lease losses for each of our loan portfolio segments.

Allowance for Loan and Lease Losses Activity

The allowance for loan and lease losses is increased through the provision for credit losses and reduced by net charge-offs. The provision for credit losses, which is charged to earnings, reflects credit losses we believe have been incurred and will eventually be reflected over time in our charge-offs. Charge-offs of uncollectible amounts are deducted from the allowance and subsequent recoveries are included. The table below summarizes changes in the allowance for loan and lease losses, by portfolio segment, for the three months ended June 30, 2013 and 2012:


(Dollars in millions)	Three Months Ended June 30, 2013
	Credit Card			Consumer												Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
Balance as of March 31, 2013	$	3,494		$	528		$	103		$	112		$	743		$	342		$	27		$	4,606		$	85		$	4,691
Provision for credit losses		713			101			(20	)		(12	)		69			1			(5	)		778			(16	)		762
Charge-offs		(1,181	)		(153	)		(5	)		(19	)		(177	)		(14	)		(7	)		(1,379	)		0			(1,379	)
Recoveries		331			61			1			5			67			10			2			410			0			410

Net charge-offs		(850	)		(92	)		(4	)		(14	)		(110	)		(4	)		(5	)		(969	)		0			(969	)
Other changes		(8	)		0			0			0			0			(1	)		1			(8	)		0			(8	)

Balance as of June 30, 2013	$	3,349		$	537		$	79		$	86		$	702		$	338		$	18		$	4,407		$	69		$	4,476


(Dollars in millions)	Six Months Ended June 30, 2013
	Credit Card			Consumer												Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve		Combined Allowance & Unfunded Reserve
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve		Combined Allowance & Unfunded Reserve
Balance as of December 31, 2012	$	3,979		$	486		$	113		$	112		$	711		$	433		$	33		$	5,156		$	35	$	5,191
Provision for credit losses		1,456			265			(26	)		5			244			(84	)		(3	)		1,613			34		1,647
Charge-offs		(2,443	)		(335	)		(12	)		(44	)		(391	)		(26	)		(15	)		(2,875	)		0		(2,875	)
Recoveries		671			121			4			13			138			15			3			827			0		827

Net charge-offs		(1,772	)		(214	)		(8	)		(31	)		(253	)		(11	)		(12	)		(2,048	)		0		(2,048	)
Other changes		(314	)		0			0			0			0			0			0			(314	)		0		(314	)

Balance as of June 30, 2013	$	3,349		$	537		$	79		$	86		$	702		$	338		$	18		$	4,407		$	69	$	4,476


(Dollars in millions)	Three Months Ended June 30, 2012
	Credit Card			Consumer												Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
Balance as of March 31, 2012	$	2,671		$	459		$	102		$	157		$	718		$	636		$	35		$	4,060		$	60		$	4,120
Provision for credit losses		1,711			56			(3	)		(9	)		44			(84	)		15			1,686			(9	)		1,677
Charge-offs.		(908	)		(122	)		(19	)		(20	)		(161	)		(24	)		(7	)		(1,100	)		0			(1,100	)
Recoveries		286			54			7			7			68			7			1			362			0			362

Net charge-offs. ..		(622	)		(68	)		(12	)		(13	)		(93	)		(17	)		(6	)		(738	)		0			(738	)
Other changes.		(10	)		0			0			0			0			0			0			(10	)		0			(10	)

Balance as of June 30, 2012	$	3,750		$	447		$	87		$	135		$	669		$	535		$	44		$	4,998		$	51		$	5,049


(Dollars in millions)	Six Months Ended June 30, 2012
	Credit Card			Consumer												Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
Balance as of December 31, 2011	$	2,847		$	391		$	98		$	163		$	652		$	715		$	36		$	4,250		$	66		$	4,316
Provision for credit losses		2,170			203			16			(1	)		218			(147	)		24			2,265			(15	)		2,250
Charge-offs		(1,863	)		(262	)		(43	)		(40	)		(345	)		(60	)		(18	)		(2,286	)		0			(2,286	)
Recoveries		595			115			16			13			144			27			2			768			0			768

Net charge-offs		(1,268	)		(147	)		(27	)		(27	)		(201	)		(33	)		(16	)		(1,518	)		0			(1,518	)
Other changes		1			0			0			0			0			0			0			1			0			1

Balance as of June 30, 2012	$	3,750		$	447		$	87		$	135		$	669		$	535		$	44		$	4,998		$	51		$	5,049

⁽¹⁾	Other consists of our discontinued GreenPoint mortgage operations loan portfolio and our community redevelopment loan portfolio.

Components of Allowance for Loan and Lease Losses by Impairment Methodology

The table below presents the components of our allowance for loan and lease losses, by loan category and impairment methodology, and the recorded investment of the related loans as of June 30, 2013 and December 31, 2012:


(Dollars in millions)	June 30, 2013
	Credit Card			Consumer									Total Consumer			Commercial			Other			Total
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other			Total
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated⁽¹⁾	$	3,091		$	521		$	26		$	74		$	621		$	300		$	18		$	4,030
Asset-specific⁽²⁾		258			16			14			12			42			36			0			336
Acquired loans⁽³⁾		0			0			39			0			39			2			0			41

Total allowance for loan and lease losses	$	3,349		$	537		$	79		$	86		$	702		$	338		$	18		$	4,407

Held-for-investment loans by impairment methodology:
Collectively evaluated⁽¹⁾	$	77,422		$	29,034		$	7,162		$	3,554		$	39,750		$	40,045		$	142		$	157,359
Asset-specific⁽²⁾		799			326			205			94			625			454			0			1,878
Acquired loans⁽³⁾		89			9			31,796			38			31,843			306			37			32,275

Total held-for-investment loans	$	78,310		$	29,369		$	39,163		$	3,686		$	72,218		$	40,805		$	179		$	191,512

Allowance as a percentage of period-end held-for-investment loans		4.28	%		1.83	%		0.20	%		2.33	%		0.97	%		0.83	%		10.06	%		2.30	%


(Dollars in millions)	December 31, 2012
	Credit Card			Consumer									Total Consumer			Commercial			Other			Total
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other			Total
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated⁽¹⁾	$	3,648		$	466		$	47		$	104		$	617		$	376		$	32		$	4,673
Asset-specific⁽²⁾		331			20			13			7			40			54			1			426
Acquired loans⁽³⁾		0			0			53			1			54			3			0			57

Total allowance for loan and lease losses	$	3,979		$	486		$	113		$	112		$	711		$	433		$	33		$	5,156

Held-for-investment loans by impairment methodology:
Collectively evaluated⁽¹⁾	$	90,594		$	26,778		$	7,552		$	3,774		$	38,104		$	37,923		$	154		$	166,775
Asset-specific⁽²⁾		873			328			145			96			569			538			0			1,980
Acquired loans⁽³⁾		288			17			36,403			34			36,454			359			33			37,134

Total held-for-investment loans	$	91,755		$	27,123		$	44,100		$	3,904		$	75,127		$	38,820		$	187		$	205,889

Allowance as a percentage of period-end held-for-investment loans		4.34	%		1.79	%		0.26	%		2.87	%		0.95	%		1.12	%		17.65	%		2.50	%

⁽¹⁾

The component of the allowance for credit card and other consumer loans that we collectively evaluate for impairment is based on a statistical calculation. The component of the allowance for commercial loans, which we collectively evaluate for impairment, is based on historical loss experience for loans with similar characteristics and consideration of credit quality supplemented by management judgment and interpretation.

⁽²⁾

The asset-specific component of the allowance for smaller-balance impaired loans is calculated on a pool basis using historical loss experience for the respective class of assets. The asset-specific component of the allowance for larger-balance commercial loans is individually calculated for each loan.

⁽³⁾	The acquired loans component of the allowance is accounted for based on expected cash flows. See “Note 4—Loans” for details on these loans.

Variable Interest Entities and Securitizations

6 Months Ended

Jun. 30, 2013

Text Block [Abstract]

Variable Interest Entities and Securitizations

NOTE 6—VARIABLE INTEREST ENTITIES AND SECURITIZATIONS

In the normal course of business, we enter into various types of transactions with entities that are considered to be VIEs. Historically, our primary involvement with VIEs has been related to our securitization transactions in which we transferred assets from our balance sheet to securitization trusts. These securitization trusts typically meet the definition of a VIE. We have generally securitized credit card loans, auto loans, home loans and installment loans, which have provided a source of funding for us and enabled us to transfer a certain portion of the economic risk of the loans or debt securities to third parties.

The entity that has a controlling financial interest in a VIE is referred to as the primary beneficiary and is required to consolidate the VIE. The vast majority of the VIEs in which we are involved have been consolidated in our financial statements.

Summary of Consolidated and Unconsolidated VIEs

The table below presents a summary of VIEs, aggregated based on VIEs with similar characteristics, in which we had continuing involvement or held a variable interest as of June 30, 2013 and December 31, 2012. We separately present information for consolidated and unconsolidated VIEs.

For consolidated VIEs, we present the carrying amount of assets and liabilities reflected on our consolidated balance sheets. The assets of consolidated VIEs primarily consist of cash and loans, which we report on our consolidated balance sheets under restricted cash and restricted loans, respectively, for securitization investors. The assets of a particular VIE are the primary source of funds to settle its obligations. The creditors of the VIEs typically do not have recourse to the general credit of our company. The liabilities primarily consist of debt securities issued by the VIEs, which we report under securitized debt obligations. For unconsolidated VIEs, we present the carrying amount of assets and liabilities reflected on our consolidated balance sheets and our maximum exposure to loss. Our maximum exposure to loss is estimated based on the unlikely event that all of the assets in the VIEs became worthless and we were required to meet our maximum remaining funding obligations.


	June 30, 2013
	Consolidated				Unconsolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets		Carrying Amount of Liabilities		Maximum Exposure to Loss⁽⁴⁾
Securitization-related VIEs:
Credit card loan securitizations⁽¹⁾	$	40,622	$	12,416	$	0	$	0	$	0
Home loan securitizations⁽²⁾ ⁽³⁾		36		33		198		14		222
Other asset securitizations⁽¹⁾		0		0		0		0		0

Total securitization-related VIEs		40,658		12,449		198		14		222

Other VIEs:
Affordable housing entities		0		0		2,720		422		2,720
Entities that provide capital to low-income and rural communities		389		97		6		5		6
Other		1		0		105		0		105

Total other VIEs		390		97		2,831		427		2,831

Total VIEs	$	41,048	$	12,546	$	3,029	$	441	$	3,053


	December 31, 2012
	Consolidated				Unconsolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets		Carrying Amount of Liabilities		Maximum Exposure to Loss⁽⁴⁾
Securitization-related VIEs:
Credit card loan securitizations⁽¹⁾	$	44,238	$	13,488	$	0	$	0	$	0
Home loan securitizations⁽²⁾ ⁽³⁾		41		38		212		17		237
Other asset securitizations⁽¹⁾		19		19		0		0		0

Total securitization-related VIEs		44,298		13,545		212		17		237

Other VIEs:
Affordable housing entities		0		0		2,390		414		2,390
Entities that provide capital to low-income and rural communities		375		88		6		4		6
Other		1		0		201		86		201

Total other VIEs		376		88		2,597		504		2,597

Total VIEs	$	44,674	$	13,633	$	2,809	$	521	$	2,834

⁽¹⁾	Represents the gross assets and liabilities owned by the VIE, which includes seller’s interest and retained and repurchased notes held by other related parties.

⁽²⁾

The carrying amount of assets of non-consolidated securitization-related VIEs consists of retained interests associated with the securitization of option-adjustable rate mortgage loans (“option-arms”) and letters of credit related to manufactured housing securitizations. These are reported on our consolidated balance sheets under other assets.

⁽³⁾	The carrying amount of liabilities of non-consolidated securitization-related VIEs is comprised of obligations on certain swap agreements associated with the securitization of manufactured housing loans.

⁽⁴⁾	The maximum exposure to loss represents the amount of loss we would incur in the unlikely event that all of our assets in the VIE become worthless and we were required to meet our maximum remaining funding obligations.

Securitization-related VIEs

In a securitization transaction, assets from our balance sheet are transferred to a trust we establish, which typically meets the definition of a VIE. The trust then issues various forms of interests in those assets to investors. We typically receive cash proceeds and/or other interests in the securitization trust for the assets we transfer. If the transfer of the assets to an unconsolidated securitization trust qualifies as a sale, we remove the assets from our consolidated balance sheet and recognize a gain or loss on the transfer. Alternatively, if the transfer does not qualify as a sale but instead is considered a secured borrowing or the transfer of assets is to a consolidated VIE, the assets remain on our consolidated balance sheets and we record an offsetting liability for the proceeds received.

Our continuing involvement in the majority of our securitization transactions consists primarily of holding certain retained interests and acting as the primary servicer. We have the option to repurchase receivables from the trust if the outstanding balance of the receivables falls to a level where the cost exceeds the benefits of servicing such receivables. In some cases, we are contractually required to exercise this option if the servicer fails to do so. We also may have exposure associated with contractual obligations to repurchase previously transferred loans due to breaches of representations and warranties. See “Note 14—Commitments, Contingencies and Guarantees” for information related to reserves we have established for our potential mortgage representation and warranty exposure.

The table below presents the securitization-related VIEs in which we had continuing involvement as of June 30, 2013 and December 31, 2012:

Non-Mortgage

Mortgage

(Dollars in millions)

Credit
Card

Other
Loan

Option
Arm

GreenPoint
HELOCs

GreenPoint
Manufactured
Housing

June 30, 2013:

Securities held by third-party investors

10,798

2,495

138

1,056

Receivables in the trust

40,245

2,580

132

1,062

Cash balance of spread or reserve accounts

N/A

150

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽²⁾

Amortization event⁽³⁾

Yes

December 31, 2012:

Securities held by third-party investors

11,347

2,702

158

1,117

Receivables in the trust

43,811

2,794

151

1,123

Cash balance of spread or reserve accounts

164

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽²⁾

Amortization event⁽³⁾

Yes

⁽¹⁾	We continue to service some of the outstanding balance of securitized mortgage receivables.

⁽²⁾	The manufactured housing securitizations are serviced by a third party. For two of the deals, that third party works in the capacity of subservicer with Green Point Credit LLC being the Master Servicer.

⁽³⁾

Amortization events vary according to each specific trust agreement but generally are triggered by declines in performance or credit metrics such as charge-off rates or delinquency rates below certain predetermined thresholds. Generally, the occurrence of an amortization event changes the sequencing and amount of trust-related cash flows to the benefit of senior noteholders.

Non-Mortgage Securitizations

As of June 30, 2013 and December 31, 2012, we were deemed to be the primary beneficiary of all of our non-mortgage securitization trusts. Accordingly, all of these trusts have been consolidated in our financial statements. For additional information on our principal involvement with non-mortgage securitization trusts and the impact of the consolidation of these trusts on our financial statements, see “Note 1—Summary of Significant Accounting Policies” and “Note 6—Variable Interest Entities and Securitizations” of our 2012 Form 10-K.

Mortgage Securitizations

Option-ARM Loans

We had previously securitized option-ARM mortgage loans by transferring the mortgage loans to securitization trusts that had issued mortgage-backed securities to investors. The outstanding balance of debt securities held by third-party investors related to our mortgage loan securitization trusts was $2.5 billion and $2.7 billion as of June 30, 2013 and December 31, 2012, respectively.

We continue to service some of the outstanding balance of securitized mortgage receivables. We also retain rights to future cash flows arising from the receivables, the most significant being certificated interest-only bonds issued by the trusts. We generally estimate the fair value of these retained interests based on the estimated present value of expected future cash flows from securitized and sold receivables, using our best estimates of the key assumptions which include credit losses, prepayment speeds and discount rates commensurate with the risks involved. For the trusts that we continue to service, we do not consolidate these entities because we do not have the right to receive benefits that could potentially be significant nor the obligation to absorb losses that could potentially be significant to the trusts. For the remaining trusts, for which we no longer service the underlying mortgage loans, we do not consolidate these entities because we do not have the power to direct the activities that most significantly impact the economic performance of the trusts.

In connection with the securitization of certain option-ARM loans, a third party is obligated to advance a portion of any “negative amortization” resulting from monthly payments that are less than the interest accrued for that payment period. We have an agreement in place with the third party that mirrors this advance requirement. The amount advanced is tracked through mortgage-backed securities retained as part of the securitization transaction. As the borrowers make principal payments, these securities receive their net pro rata portion of those payments in cash and advances of negative amortization are refunded accordingly. As advances occur, we record an asset in the form of negative amortization bonds, which are held at fair value in other assets on our consolidated balance sheets. We have also entered into certain derivative contracts related to the securitization activities. These are classified as free standing derivatives, with fair value adjustments recorded in non-interest income. See “Note 9—Derivative Instruments and Hedging Activities” for further details on these derivatives.

GreenPoint Mortgage HELOCs

Our discontinued wholesale mortgage banking unit, GreenPoint, previously sold home equity lines of credit in whole loan sales and subsequently acquired residual interests in certain trusts which securitized some of those loans. As the residual interest holder, GreenPoint is required to fund advances on the home equity lines of credit when certain performance triggers are met due to deterioration in asset performance. As of June 30, 2013 and December 31, 2012, we funded $29 million and $28 million in cumulative advances, respectively, which are generally expensed as funded due to the low likelihood of recovery. We also have unfunded commitments of $7 million and $8 million related to those interests for both our consolidated and non-consolidated VIEs as of June 30, 2013 and December 31, 2012, respectively. We were deemed to be the primary beneficiary, and have therefore consolidated, one of these trusts as of June 30, 2013 and December 31, 2012. We have not consolidated the remaining trusts because we either lack the power to direct the activities that most significantly impact the economic performance of the trust or because we do not have the right to receive benefits or the obligation to absorb losses that could potentially be significant to the trusts.

GreenPoint Mortgage Manufactured Housing

We retain the primary obligation for certain provisions of corporate guarantees, recourse sales and clean-up calls related to the discontinued manufactured housing operations of GreenPoint Credit LLC (“GPC”), which was sold to a third party in 2004. Although we are the primary obligor, recourse obligations related to former GPC whole loan sales, commitments to exercise mandatory clean-up calls on certain GPC securitization transactions and servicing were transferred to a third party in the sale transaction. We do not consolidate the trusts used for the securitization of manufactured housing loans because we do not have the power to direct the activities that most significantly impact the economic performance of the trusts since we no longer service the loans.

We were required to fund letters of credit in 2004 to cover losses and are obligated to fund future amounts under swap agreements for certain transactions. We have the right to receive any funds remaining in the letters of credit after the securities are released. The amount available under the letters of credit was $150 million and $164 million as of June 30, 2013 and December 31, 2012, respectively. The fair value of the expected residual balances on the funded letters of credit was $42 million and $50 million as of June 30, 2013 and December 31, 2012, respectively, and is included in other assets on the consolidated balance sheets.

The unpaid principal balance of manufactured housing securitization transactions where we are the residual interest holder was $1.1 billion as of both June 30, 2013 and December 31, 2012. In the event the third party servicer does not fulfill on its option to exercise the clean-up calls on certain transactions, the option reverts to us and we would assume approximately $420 million of loans receivable upon our execution of the clean-up call with the requirement to absorb any losses on the loans receivable.

We monitor the underlying assets for trends in delinquencies and related losses and review the purchaser’s financial strength as well as servicing performance. These factors are considered in assessing the adequacy of the liabilities established for these obligations and the valuations of the assets.

Other VIEs

Affordable Housing Entities

As part of our community reinvestment initiatives, we invest in private investment funds that make equity investments in multifamily affordable housing properties. We receive affordable housing tax credits for these investments. The activities of these entities are financed with a combination of invested equity capital and debt. For those investment funds considered to be VIEs, we are not required to consolidate them if we do not have the power to direct the activities that most significantly impact the economic performance of those entities. We record our interests in these unconsolidated VIEs in loans held for investment, other assets and other liabilities on our consolidated balance sheets. As of June 30, 2013 and December 31, 2012 our interests consisted of assets of approximately $2.7 billion and $2.4 billion, respectively. Our maximum exposure to these entities is limited to our variable interests in the entities and was $2.7 billion as of June 30, 2013. The creditors of the VIEs have no recourse to our general credit and we do not provide additional financial or other support during the period that we were not previously contractually required to provide. The total assets of the unconsolidated investment funds that were VIEs as of June 30, 2013 and December 31, 2012 were approximately $8.5 billion and $7.7 billion, respectively.

Entities that Provide Capital to Low-Income and Rural Communities

We hold variable interests in entities (“Investor Entities”) that invest in community development entities (“CDEs”) that provide debt financing to businesses and non-profit entities in low-income and rural communities. Variable interests in the CDEs held by the consolidated Investor Entities are also our variable interests. The activities of the Investor Entities are financed with a combination of invested equity capital and debt. The activities of the CDEs are financed solely with invested equity capital. We receive federal and state tax credits for these investments. We consolidate the VIEs in which we have the power to direct the activities that most significantly impact the VIE’s economic performance and the obligation to absorb losses or right to receive benefits that could be potentially significant to the VIE. We have also consolidated other investments and CDEs that we do not consider VIEs. The assets of the VIEs that we consolidated as of June 30, 2013 and as of December 31, 2012 totaled approximately $389 million and $375 million, respectively. The assets of the consolidated VIEs are reflected on our consolidated balance sheets in cash, loans held for investment, interest receivable and other assets. The liabilities are reflected in other liabilities.

The total assets of the VIEs that we held an interest in but were not required to consolidate as of June 30, 2013 and December 31, 2012 totaled approximately $6 million. Our interests in these unconsolidated VIEs are reflected on our consolidated balance sheets in loans held for investment and other assets. Our maximum exposure to these entities is limited to our variable interest of $6 million as of June 30, 2013. The creditors of the VIEs have no recourse to our general credit. We have not provided additional financial or other support during the period that we were not previously contractually required to provide.

Other

We also have a variable interest in a trust that has a royalty interest in certain oil and gas properties. The activities of the trust are financed solely with debt. The total assets of the trust were $226 million and $255 million as of June 30, 2013 and December 31, 2012, respectively. We were not required to consolidate the trust because we do not have the power to direct the activities of the trust that most significantly impact the trust’s economic performance. Our retained interest in the trust, which totaled approximately $103 million and $114 million as of June 30, 2013 and December 31, 2012, respectively, is reflected on our consolidated balance sheets under loans held for investment. Our maximum exposure is limited to our variable interest of $103 million as of June 30, 2013. The creditors of the trust have no recourse to our general credit. We have not provided additional financial or other support during the period that we were not previously contractually required to provide.

Goodwill and Other Intangible Assets

6 Months Ended

Jun. 30, 2013

Goodwill And Intangible Assets Disclosure [Abstract]

Goodwill and Other Intangible Assets

NOTE 7—GOODWILL AND OTHER INTANGIBLE ASSETS

The table below displays the components of goodwill and other intangible assets subject to amortization as of June 30, 2013 and December 31, 2012. Goodwill is presented separately on our consolidated balance sheets. Other intangible assets are included in other assets on our consolidated balance sheets.

Components of Goodwill and Other Intangible Assets


	June 30, 2013							December 31, 2012
(Dollars in millions)	Gross Carrying Value		Accumulated Amortization			Net Carrying Value		Gross Carrying Value		Accumulated Amortization			Net Carrying Value
Unamortized intangible assets:
Goodwill	$	13,900		N/A		$	13,900	$	13,904		N/A		$	13,904

Amortized intangible assets:
Purchased credit card relationship intangibles⁽¹⁾		2,125		(576	)		1,549		2,242		(378	)		1,864
Core deposit intangibles		1,771		(1,362	)		409		1,771		(1,275	)		496
Other⁽²⁾		327		(150	)		177		354		(143	)		211

Total amortized intangible assets	$	4,223	$	(2,088	)	$	2,135	$	4,367	$	(1,796	)	$	2,571

⁽¹⁾	During the first quarter of 2013, purchased credit card relationship intangibles with a net carrying value of $89 million related to the Best Buy loan portfolio, which was acquired in the 2012 U.S. card acquisition, were reclassified as held for sale.

⁽²⁾	Consists of brokerage relations intangibles, partnership and other contract intangibles, trademark/name intangibles and other intangibles.

Amortization expense for amortized intangible assets, which is presented separately on our consolidated statements of income, totaled $167 million and $157 million for the three months ended June 30, 2013 and 2012, respectively and $344 million and $219 million for the six months ended June 30, 2013 and 2012, respectively.

Goodwill Attributable to Business Segments

The following table presents goodwill attributable to each of our business segments as of June 30, 2013 and December 31, 2012.


(Dollars in millions)	Credit Card			Consumer Banking		Commercial Banking		Total
Balance as of December 31, 2012	$	5,003		$	4,583	$	4,318	$	13,904
Acquisitions		0			3		0		3
Other adjustments		(7	)		0		0		(7	)

Balance as of June 30, 2013	$	4,996		$	4,586	$	4,318	$	13,900

- Definition

The entire disclosure for the aggregate amount of goodwill and a description of intangible assets, which may include (a) for amortizable intangible assets (also referred to as finite-lived intangible assets), the carrying amount, the amount of any significant residual value, and the weighted-average amortization period, (b) for intangible assets not subject to amortization (also referred to as indefinite-lived intangible assets), the carrying amount, and (c) the amount of research and development assets acquired and written off in the period, including the line item in the income statement in which the amounts written off are aggregated, if not readily apparent from the income statement. Also discloses (a) for amortizable intangibles assets in total and by major class, the gross carrying amount and accumulated amortization, the total amortization expense for the period, and the estimated aggregate amortization expense for each of the five succeeding fiscal years, (b) for intangible assets not subject to amortization the carrying amount in total and by major class, and (c) for goodwill, in total and for each reportable segment, the changes in the carrying amount of goodwill during the period (including the aggregate amount of goodwill acquired, the aggregate amount of impairment losses recognized, and the amount of goodwill included in the gain (loss) on disposal of a reporting unit). If any part of goodwill has not been allocated to a reportable segment, discloses the unallocated amount and the reasons for not allocating. For each impairment loss recognized related to an intangible asset (excluding goodwill), discloses: (a) a description of the impaired intangible asset and the facts and circumstances leading to the impairment, (b) the amount of the impairment loss and the method for determining fair value, (c) the caption in the income statement or the statement of activities in which the impairment loss is aggregated, and (d) the segment in which the impaired intangible asset is reported. For each goodwill impairment loss recognized, discloses: (a) a description of the facts and circumstances leading to the impairment, (b) the amount of the impairment loss and the method of determining the fair value of the associated reporting unit, and (c) if a recognized impairment loss is an estimate not finalized and the reasons why the estimate is not final. May also disclose the nature and amount of any significant adjustments made to a previous estimate of an impairment loss.

+ References + Details

Deposits and Borrowings

6 Months Ended

Jun. 30, 2013

Text Block [Abstract]

Deposits and Borrowings

NOTE 8—DEPOSITS AND BORROWINGS

Customer Deposits

Our customer deposits, which are our largest source of funding for our operations and asset growth, consist of non-interest bearing and interest-bearing deposits, including demand deposits, money market deposits, negotiable order of withdrawal (“NOW”) accounts, savings accounts and certificates of deposit.

As of June 30, 2013, we had $187.8 billion in interest-bearing deposits, of which $4.1 billion represented large denomination certificates of $100,000 or more. As of December 31, 2012, we had $190.0 billion in interest-bearing deposits, of which $4.5 billion represents large denomination certificates of $100,000 or more.

Securitized Debt Obligations

As of June 30, 2013, we had $10.8 billion of securitized debt obligations outstanding, net of fair value hedging losses of $17 million. As of December 31, 2012 we had $11.4 billion of securitized debt obligations outstanding, net of fair value hedging losses of $22 million. The decrease primarily reflected planned reductions of the long-term debt in our credit card securitization trusts. These reductions were partially offset by the execution of $1.5 billion of credit card securitization transactions during the six months ended June 30, 2013. On February 1, 2013, Capital One Multi-Asset Execution Trust issued $750 million of 3-year fixed-rate notes from our credit card securitization trust. On May 14, 2013, Capital One Multi-Asset Execution Trust issued $700 million of 3-year floating rate notes from our credit card securitization trust. See “Note 9—Derivative Instruments and Hedging Activities” for information about our fair value hedging activities.

Other Debt

We filed a shelf registration statement with the U.S. Securities & Exchange Commission (“SEC”) on April 30, 2012, which will expire three years from the filing date, under which, from time to time, we may offer and sell an indeterminate aggregate amount of senior or subordinated debt securities, preferred stock, depository shares, common stock, purchase contracts, warrants and units. There is no limit under this shelf registration statement to the amount or number of such securities that we may offer and sell, subject to market conditions.

Senior and Subordinated Notes

As of June 30, 2013, we had $12.4 billion of senior and subordinated notes outstanding, net of a fair value hedging loss of $137 million. As of December 31, 2012, we had $12.7 billion of senior and subordinated notes outstanding, net of a fair value hedging loss of $857 million. In the first six months of 2013, we issued $850 million of long-term senior unsecured debt. The offering of senior notes included $250 million of floating-rate debt due 2016 and $600 million of fixed-debt rate due 2018.

In the first quarter of 2013, we exchanged $1.2 billion of outstanding 8.80% subordinated notes due 2019. The transaction involved offering current holders market value plus an exchange premium for these outstanding notes, which consideration was paid through a combination of $1.4 billion of new 3.375% subordinated notes due 2023 and cash of $209 million. In the second quarter of 2013, we exchanged $763 million of outstanding 6.75% senior notes due 2017. The transaction involved offering current holders market value plus an exchange premium for these outstanding notes, which consideration was paid through a combination of $839 million of new 3.5% senior notes due 2023 and cash of $88 million. Both exchanges were accounted for as a modification of debt.

See “Note 9—Derivative Instruments and Hedging Activities” for information about our fair value hedging activities.

Junior Subordinated Debentures

In the first quarter of 2013 in connection with our redemption of our trust preferred securities, we redeemed our junior subordinated debt with an aggregate carrying value of $3.65 billion, resulting in a $65 million loss on extinguishment of debt.

FHLB Advances

In addition to issuance capacity under the shelf registration statement, we have access to other borrowing programs, including advances from the FHLB. Our FHLB membership is secured by our investment in FHLB stock which totaled $746 million and $1.3 billion as of June 30, 2013 and December 31, 2012, respectively, and is included in other assets on our consolidated balance sheets.

We had outstanding FHLB advances, which were secured by our investment securities, residential home loans, multifamily loans, commercial real-estate loans and home equity lines of credit, totaling $11.2 billion and $20.9 billion as of June 30, 2013 and December 31, 2012, respectively.

Composition of Customer Deposits, Short-term Borrowings and Long-term Debt

The table below summarizes the components of our deposits, short-term borrowings and long-term debt as of June 30, 2013 and December 31, 2012. Our total short-term borrowings consist of federal funds purchased and securities loaned and sold under agreements to repurchase and other short-term borrowings with an original contractual maturity of one year or less. Our long-term debt consists of borrowings with an original contractual maturity of greater than one year. The amounts presented for outstanding borrowings include unamortized debt premiums and discounts, net of fair value hedge accounting adjustments.


(Dollars in millions)	June 30, 2013		December 31, 2012
Deposits:
Non-interest bearing deposits	$	22,097	$	22,467
Interest-bearing deposits		187,768		190,018

Total deposits	$	209,865	$	212,485

Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	1,766	$	1,248
FHLB advances		10,201		19,900

Total short-term borrowings	$	11,967	$	21,148

June 30, 2013

December 31,
2012

(Dollars in millions)

Maturity
Date

Interest Rate

Weighted
Average
Interest Rate

Long-term debt:

Securitized debt obligations

2013 - 2030

0.23 - 6.40%

1.52

10,831

11,398

Senior and subordinated notes:

Fixed unsecured senior debt

2013 - 2023

1.00 - 7.38%

3.91

8,938

8,623

Floating unsecured senior debt

2014 - 2016

0.72 - 1.43%

1.02

750

500

Total unsecured senior debt

3.68

9,688

9,123

Fixed unsecured subordinated debt

2014 - 2023

3.38 - 8.80%

4.98

2,718

3,563

Total senior and subordinated notes

12,406

12,686

Other long-term borrowings:

Fixed junior subordinated debt

N/A

3,641

FHLB advances

2013 - 2023

0.34 - 6.88%

0.80

1,027

1,037

Total long-term debt

24,264

28,762

Total short-term borrowings and long-term debt

36,231

49,910

Components of Interest Expense

The following table displays interest expense attributable to short-term borrowings and long-term debt for the three and six months ended June 30, 2013 and 2012:


	Three Months Ended June 30,				Six Months Ended June 30,
(Dollars in millions)	2013		2012		2013		2012
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	1	$	0	$	1	$	1
FHLB advances		5		3		16		4

Total short-term borrowings		6		3		17		5


Long-term debt:
Securitized debt obligations⁽¹⁾		45		69		101		149
Senior and subordinated notes:⁽¹⁾
Unsecured senior debt		60		56		116		114
Unsecured subordinated debt		22		31		48		61

Total senior and subordinated notes		82		87		164		175


Other long-term borrowings:
Junior subordinated debt		0		78		1		157
FHLB advances		3		3		5		6
Other		3		2		6		4

Total long-term debt		133		239		277		491

Total short-term borrowings and long-term debt	$	139	$	242	$	294	$	496

⁽¹⁾	Interest expense includes the impact from hedge accounting.

Derivative Instruments and Hedging Activities

6 Months Ended

Jun. 30, 2013

Derivative Instruments And Hedging Activities Disclosure [Abstract]

Derivative Instruments and Hedging Activities

NOTE 9—DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Use of Derivatives

We manage our asset/liability position and market risk exposure in accordance with prescribed risk management policies and limits established by our Market and Liquidity Risk Policy and approved by our Board of Directors. Our primary market risk stems from the impact on our earnings and economic value of equity from changes in interest rates, and to a lesser extent, changes in foreign exchange rates. We manage our interest rate sensitivity through several approaches, which include, but are not limited to, changing the maturity and re-pricing characteristics of various balance sheet categories and by entering into interest rate derivatives. Derivatives are also utilized to manage our exposure to changes in foreign exchange rates. Derivative instruments may be privately negotiated contracts, which are often referred to as over-the-counter (“OTC”) derivatives, or they may be listed and traded on an exchange. We execute our derivative contracts in both the OTC and exchange-traded derivative markets. In addition to interest rate swaps, we use a variety of other derivative instruments, including caps, floors, options, futures and forward contracts, to manage our interest rate and foreign currency risk. On a regular basis, we enter into customer-accommodation derivative transactions. We engage in these transactions as a service to our commercial banking customers to facilitate their risk management objectives. We typically offset the market risk exposure to our customer-accommodation derivatives through derivative transactions with other counterparties.

Accounting for Derivatives

We account for derivatives pursuant to the accounting standards for derivatives and hedging activities. The outstanding notional amount of our derivative contracts totaled $60.8 billion as of June 30, 2013, compared with $57.8 billion as of December 31, 2012. The notional amount provides an indication of the volume of our derivatives activity and is used as the basis on which interest and other payments are determined; however, it is generally not the amount exchanged. Derivatives are recorded at fair value in our consolidated balance sheets. The fair value of a derivative represents our estimate of the amount at which a derivative could be exchanged in an orderly transaction between market participants. We report derivatives in a gain position, or derivative assets, in our consolidated balance sheets as a component of other assets. We report derivatives in a loss position, or derivative liabilities, in our consolidated balance sheets as a component of other liabilities. We report derivative asset and liability amounts on a gross basis based on individual contracts, which does not take into consideration the effects of master netting agreements or collateral netting. The fair value of derivative assets and derivative liabilities reported in our consolidated balance sheets was $1.1 billion and $638 million, respectively, as of June 30, 2013, compared with $1.8 billion and $400 million, respectively, as of December 31, 2012.

Our derivatives are designated as either qualifying accounting hedges or free-standing derivatives. Free-standing derivatives consist of customer-accommodation derivatives and economic hedges that we enter into for risk management purposes that are not linked to specific assets or liabilities or to forecasted transactions and, therefore, do not qualify for hedge accounting. Qualifying accounting hedges are designated as fair value hedges or cash flow hedges.

•

Fair Value Hedges: We designate derivatives as fair value hedges to manage our exposure to changes in the fair value of certain financial assets and liabilities, which fluctuate in value as a result of movements in interest rates. Changes in the fair value of derivatives designated as fair value hedges are recorded in earnings together with offsetting changes in the fair value of the hedged item and any resulting ineffectiveness. Our fair value hedges consist of interest rate swaps that are intended to modify our exposure to interest rate risk on various fixed rate liabilities. These hedges have maturities through 2023 and have the effect of converting some of our fixed rate debt and deposits to variable rate.

•

Cash Flow Hedges: We designate derivatives as cash flow hedges to manage our exposure to variability in cash flows related to forecasted transactions. Changes in the fair value of derivatives designated as cash flow hedges are recorded as a component of AOCI, to the extent that the hedge relationships are effective, and amounts are reclassified from AOCI to earnings as the forecasted transactions occur. To the extent that any ineffectiveness exists in the hedge relationships, the amounts are recorded in current period earnings. Our cash flow hedges consist of interest rate swaps that are intended to hedge the variability in interest payments on some of our variable rate assets through 2018. These hedges have the effect of converting some of our variable rate assets to a fixed rate. We also have entered into forward foreign currency derivative contracts to hedge our exposure to variability in cash flows related to foreign currency denominated intercompany borrowings.

•

Free-Standing Derivatives: We use free-standing derivatives to hedge the risk of changes in the fair value of residential mortgage servicing rights (“MSRs”), mortgage loan origination and purchase commitments and other interests held. We also categorize our customer-accommodation derivatives and the related offsetting contracts as free-standing derivatives. Changes in the fair value of free-standing derivatives are recorded in earnings as a component of other non-interest income.

Balance Sheet Presentation

The following table summarizes the fair value and related outstanding notional amounts of derivative instruments reported in our consolidated balance sheets as of June 30, 2013 and December 31, 2012. The fair value amounts are segregated by derivatives that are designated as accounting hedges and those that are not, and are further segregated by type of contract within those two categories.


(Dollars in millions)	June 30, 2013						December 31, 2012
	Notional or Contractual Amount		Derivatives at Fair Value				Notional or Contractual Amount		Derivatives at Fair Value
	Notional or Contractual Amount		Assets		Liabilities		Notional or Contractual Amount		Assets		Liabilities
Derivatives designated as accounting hedges:
Interest rate contracts:
Fair value interest rate contracts	$	15,576	$	360	$	137	$	15,902	$	1,020	$	0
Cash flow interest rate contracts		14,525		5		182		13,025		116		14

Total interest rate contracts		30,101		365		319		28,927		1,136		14
Foreign exchange contracts:
Cash flow foreign exchange contracts		4,529		142		2		5,212		18		40

Total foreign exchange contracts		4,529		142		2		5,212		18		40

Total derivatives designated as accounting hedges		34,630		507		321		34,139		1,154		54

Derivatives not designated as accounting hedges:
Interest rate contracts covering:
MSRs		224		0		3		147		12		2
Customer accommodation		21,209		403		209		18,900		479		273
Other interest rate exposures		2,324		35		24		2,553		45		22

Total interest rate contracts		23,757		438		236		21,600		536		297
Foreign exchange contracts		1,337		186		67		1,372		158		46
Other contracts		1,073		13		14		701		0		3

Total derivatives not designated as accounting hedges		26,167		637		317		23,673		694		346

Total derivatives	$	60,797	$	1,144	$	638	$	57,812	$	1,848	$	400

We present the derivative assets and liabilities and repurchase agreements as gross amounts in our consolidated balance sheet. The following tables summarize gross and net information about our derivative transactions and repurchase agreements subject to legally enforceable master netting agreements and the corresponding collateral received or pledged.


							Gross Amounts Not Offset in the Balance Sheet
(Dollars in millions)	Gross Amounts of Recognized Assets		Gross Amounts Offset in the Balance Sheet		Net Amounts of Assets Presented in the Balance Sheet		Financial Instruments			Collateral Received			Net Amount
As of June 30, 2013
Derivatives	$	1,144	$	0	$	1,144	$	(252	)	$	(587	)⁽¹⁾	$	305	⁽²⁾

Total	$	1,144	$	0	$	1,144	$	(252	)	$	(587	)	$	305


							Gross Amounts Not Offset in the Balance Sheet
(Dollars in millions)	Gross Amounts of Recognized Liabilities		Gross Amounts Offset in the Balance Sheet		Net Amounts of Liabilities Presented in the Balance Sheet		Financial Instruments			Collateral Pledged			Net Amount
As of June 30, 2013
Derivatives	$	638	$	0	$	638	$	(252	)	$	(156	)⁽¹⁾	$	230	⁽²⁾
Repurchase agreements		895		0		895		0			(895	)		0

Total	$	1,533	$	0	$	1,533	$	(252	)	$	(1,051	)	$	230


							Gross Amounts Not Offset in the Balance Sheet
(Dollars in millions)	Gross Amounts of Recognized Assets		Gross Amounts Offset in the Balance Sheet		Net Amounts of Assets Presented in the Balance Sheet		Financial Instruments			Collateral Received			Net Amount
As of December 31, 2012
Derivatives	$	1,848	$	0	$	1,848	$	(220	)	$	(1,160	)⁽¹⁾	$	468	⁽²⁾

Total	$	1,848	$	0	$	1,848	$	(220	)	$	(1,160	)	$	468


							Gross Amounts Not Offset in the Balance Sheet
(Dollars in millions)	Gross Amounts of Recognized Liabilities		Gross Amounts Offset in the Balance Sheet		Net Amounts of Liabilities Presented in the Balance Sheet		Financial Instruments			Collateral Pledged			Net Amount
As of December 31, 2012
Derivatives	$	400	$	0	$	400	$	(220	)	$	(98	)⁽¹⁾	$	82	⁽²⁾
Repurchase agreements		1,235		0		1,235		0			(1,235	)		0

Total	$	1,635	$	0	$	1,635	$	(220	)	$	(1,333	)	$	82

⁽¹⁾	When we receive or pledge collateral, we factor in accrued interest when calculating net positions with counterparties.

⁽²⁾	The majority of the net position relates to customer swaps. Customer swaps are cross-collateralized by the associated commercial loans and we do not require additional collateral on these transactions.

Under our existing enforceable master netting arrangements, we have the right to offset contracts with the same counterparty. Under these arrangements, either counterparty can request the net settlement of all contracts through a single payment upon default on or termination of any one contract.

Income Statement Presentation and AOCI

The following tables summarize the impact of derivatives and the related hedged items on our consolidated statements of income and AOCI.

Fair Value Hedges and Free-Standing Derivatives

The net gains (losses) recognized in earnings related to derivatives in fair value hedging relationships and free-standing derivatives are presented below for the three and six months ended June 30, 2013 and 2012:


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars in millions)	2013			2012			2013			2012
Derivatives designated as accounting hedges⁽¹⁾:
Fair value interest rate contracts:
Gains (losses) recognized in earnings on derivatives	$	(317	)	$	147		$	(412	)	$	79
Gains (losses) recognized in earnings on hedged items		300			(146	)		390			(87	)

Net fair value hedge ineffectiveness gains (losses)		(17	)		1			(22	)		(8	)


Derivatives not designated as accounting hedges⁽¹⁾:
Interest rate contracts covering:
MSRs		(8	)		5			(8	)		3
Customer accommodation		16			7			25			18
Other interest rate exposures		(8	)		24			(9	)		(57	)

Total		0			36			8			(36	)
Foreign exchange contracts		(2	)		4			(4	)		(9	)
Other contracts		4			(2	)		(7	)		(3	)

Total gains (losses) on derivatives not designated as accounting hedges		2			38			(3	)		(48	)
Net derivative gains (losses) recognized in earnings	$	(15	)	$	39		$	(25	)	$	(56	)

⁽¹⁾	Amounts are recorded in our consolidated statements of income in other non-interest income.

Cash Flow Hedges

The table below shows the net gains (losses) related to derivatives designated as cash flow hedges for the three and six months ended June 30, 2013 and 2012:


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars in millions)	2013			2012			2013			2012
Gains (losses) recorded in AOCI:
Cash flow hedges:
Interest rate contracts	$	(146	)	$	50		$	(147	)	$	56
Foreign exchange contracts		(5	)		(5	)		(10	)		(11	)

Subtotal		(151	)		45			(157	)		45

Net derivative gains (losses) recognized in AOCI	$	(151	)	$	45		$	(157	)	$	45

Gains (losses) recorded in earnings:
Cash flow hedges:
Gains (losses) reclassified from AOCI into earnings:
Interest rate contracts⁽¹⁾	$	14		$	11		$	26		$	20
Foreign exchange contracts⁽²⁾		(4	)		(5	)		(9	)		(11	)

Subtotal		10			6			17			9

Gains (losses) recognized in earnings due to ineffectiveness:
Interest rate contracts⁽²⁾		(1	)		0			(1	)		0

Subtotal		(1	)		0			(1	)		0

Net derivative gains (losses) recognized in earnings	$	9		$	6		$	16		$	9

⁽¹⁾	Amounts reclassified are recorded in our consolidated statements of income in interest income or interest expense.

⁽²⁾	Amounts reclassified are recorded in our consolidated statements of income in other non-interest income.

We expect to reclassify net after-tax gains of $60.8 million recorded in AOCI as of June 30, 2013, related to derivatives designated as cash flow hedges to earnings over the next 12 months, which we expect to offset against the cash flows associated with the hedged forecasted transactions. The maximum length of time over which forecasted transactions were hedged was 5 years as of June 30, 2013. The amount we expect to reclassify into earnings may change as a result of changes in market conditions and ongoing actions taken as part of our overall risk management strategy.

Credit Risk-Related Contingency Features

Certain of our derivative contracts include provisions requiring that our debt maintain a credit rating of investment grade or above by each of the major credit rating agencies. In the event of a downgrade of our debt credit rating below investment grade, some of our derivative counterparties would have the right to terminate the derivative contract and close-out the existing positions. Other derivative contracts include provisions that would, in the event of a downgrade of our debt credit rating below investment grade, allow our derivative counterparties to demand immediate and ongoing full overnight collateralization on derivative instruments in a net liability position. Certain of our derivative contracts may allow, in the event of a downgrade of our debt credit rating of any kind, our derivative counterparties to demand additional collateralization on such derivative instruments in a net liability position. The fair value of derivative instruments with credit-risk-related contingent features in a net liability position was $4 million and $7 million as of June 30, 2013 and December 31, 2012, respectively. We were required to post collateral totaling $161 million and $109 million as of June 30, 2013 and December 31, 2012, respectively, for our derivative transactions. If our debt credit rating had fallen below investment grade, we would have been required to post additional variation margin, which represents the impact of daily position mark-to-market calculations, of $4 million as of June 30, 2013 and December 31, 2012. In addition, we would have been required to post independent margin of $67 million as of June 30, 2013 and December 31, 2012, in compliance with the terms of certain of our swap agreements.

Derivative Counterparty Credit Risk

Derivative instruments contain an element of credit risk that arises from the potential failure of a counterparty to perform according to the contractual terms of the contract. Our exposure to derivative counterparty credit risk, at any point in time, is represented by the fair value of derivatives in a gain position, or derivative assets, assuming no recoveries of underlying collateral. To mitigate the risk of counterparty default, we maintain collateral agreements with certain derivative counterparties. These agreements typically require both parties to maintain collateral in the event the fair values of derivative financial instruments exceed established thresholds. We received cash collateral from derivatives counterparties totaling $319 million and $922 million as of June 30, 2013 and December 31, 2012, respectively. We also received securities from derivatives counterparties totaling $268 million and $238 million as of June 30, 2013 and December 31, 2012, respectively, which we have the ability to repledge.

We record counterparty credit risk valuation adjustments on our derivative assets to properly reflect the credit quality of the counterparty. We consider collateral and legally enforceable master netting agreements that mitigate our credit exposure to each counterparty in determining the counterparty credit risk valuation adjustment, which may be adjusted in future periods due to changes in the fair value of the derivative contract, collateral and creditworthiness of the counterparty. The cumulative counterparty credit risk valuation adjustment recorded on our consolidated balance sheets as a reduction in the derivative asset balance was $6 million and $9 million as of June 30, 2013 and December 31, 2012, respectively. We also adjust the fair value of our derivative liabilities to reflect the impact of our credit quality. We calculate this adjustment by comparing the spreads on our credit default swaps to the discount benchmark curve. The cumulative credit risk valuation adjustment related to our credit quality recorded on our consolidated balance sheets as a reduction in the derivative liability balance was $5 million and $1 million as of June 30, 2013 and December 31, 2012, respectively.

- Definition

The entire disclosure for derivative instruments and hedging activities including, but not limited to, risk management strategies, non-hedging derivative instruments, assets, liabilities, revenue and expenses, and methodologies and assumptions used in determining the amounts.

+ References

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-Name Accounting Standards Codification
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+ Details

Stockholders' Equity

6 Months Ended

Jun. 30, 2013

Equity [Abstract]

Stockholders' Equity

NOTE 10—STOCKHOLDERS’ EQUITY

The following table presents the components of accumulated other comprehensive income as of June 30, 2013 and December 31, 2012, as well as the current period activity related to our other comprehensive income. AOCI is presented net of deferred tax of $396 million and $443 million, as of June 30, 2013 and December 31, 2012, respectively.

Change in AOCI Gain (Loss) by Component (Net of Tax)


	Three Months Ended June 30, 2013
(Dollars in millions)	Securities Available for Sale			Other-than- Temporary Impairment			Cash Flow Hedges			Foreign Currency Translation Adjustments			Other			Total
AOCI as of March 31, 2013	$	550		$	23		$	32		$	(93	)	$	(39	)	$	473
Other comprehensive income (loss) before reclassifications		(1,081	)		(8	)		(151	)		(18	)		5			(1,253	)
Net realized (gains) losses reclassified from AOCI into earnings		(1	)		0			(10	)		0			(1	)		(12	)

Net current period other comprehensive income (loss)		(1,082	)		(8	)		(161	)		(18	)		4			(1,265	)

AOCI as of June 30, 2013	$	(532	)	$	15		$	(129	)	$	(111	)	$	(35	)	$	(792	)


	Six Months Ended June 30, 2013
(Dollars in millions)	Securities Available for Sale			Other-than- Temporary Impairment			Cash Flow Hedges			Foreign Currency Translation Adjustments			Other			Total
AOCI as of December 31, 2012	$	708		$	(5	)	$	45		$	32		$	(41	)	$	739
Other comprehensive income (loss) before reclassifications		(1,238	)		20			(157	)		(143	)		5			(1,513	)
Net realized (gains) losses reclassified from AOCI into earnings		(2	)		0			(17	)		0			1			(18	)

Net current period other comprehensive income (loss)		(1,240	)		20			(174	)		(143	)		6			(1,531	)

AOCI as of June 30, 2013	$	(532	)	$	15		$	(129	)	$	(111	)	$	(35	)	$	(792	)

Reclassifications Out of AOCI


	Amount Reclassified from AOCI
	Three Months			Six Months
	Ended June 30,			Ended June 30,
(Dollars in millions)	2013			2013			Affected Income Statement Line Item
Net unrealized gains (losses) on securities available for sale:
Sale of available for sale securities	$	1		$	3		Other - Non-interest income
		0			1		Income tax provision

		1			2		Net income
Net unrealized gains on cash flow hedges:
Interest rate contracts		22			42		Other - Non-interest income
Foreign exchange contracts		(6	)		(14	)	Other - Non-interest expense

		16			28
		6			11		Income tax provision

		10			17		Net income
Other:
Other		2			(1	)	Salaries and associate benefits
		1			0		Income tax provision

		1			(1	)	Net income

Total reclassifications	$	12		$	18

The table below summarizes other comprehensive income activity and the related tax impact for the three and six months ended June 30, 2013 and 2012:


	Three Months Ended June 30,
	2013									2012
	Before			Provision			After			Before			Provision			After
(Dollars in millions)	Tax			(Benefit)			Tax			Tax			(Benefit)			Tax
Other comprehensive income:
Net unrealized gains (losses) on securities available for sale	$	(1,735	)	$	(653	)	$	(1,082	)	$	171		$	66		$	105
Other-than-temporary impairment not recognized in earnings		(12	)		(4	)		(8	)		0			0			0
Net unrealized gains (losses) on cash flow hedges		(258	)		(97	)		(161	)		60			21			39
Foreign currency translation adjustments		(18	)		0			(18	)		(44	)		0			(44	)
Other		3			(1	)		4			(5	)		(2	)		(3	)

Other comprehensive income (loss)	$	(2,020	)	$	(755	)	$	(1,265	)	$	182		$	85		$	97


	Six Months Ended June 30, 2013
	2013									2012
	Before			Provision			After			Before			Provision			After
(Dollars in millions)	Tax			(Benefit)			Tax			Tax			(Benefit)			Tax
Other comprehensive income:
Net unrealized gains (losses) on securities available for sale	$	(1,989	)	$	(749	)	$	(1,240	)	$	161		$	62		$	99
Other-than-temporary impairment not recognized in earnings		33			13			20			55			21			34
Net unrealized gains (losses) on cash flow hedges		(279	)		(105	)		(174	)		61			21			40
Foreign currency translation adjustments		(143	)		0			(143	)		11			0			11
Other		7			1			6			(5	)		(2	)		(3	)

Other comprehensive income (loss)	$	(2,371	)	$	(840	)	$	(1,531	)	$	283		$	102		$	181

- Definition

The entire disclosure for shareholders' equity comprised of portions attributable to the parent entity and noncontrolling interest, including other comprehensive income. Includes, but is not limited to, balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings, accumulated balance for each classification of other comprehensive income and amount of comprehensive income.

+ References

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-Name Accounting Standards Codification
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+ Details

Earnings per Common Share

6 Months Ended

Jun. 30, 2013

Earnings Per Share [Abstract]

Earnings per Common Share

NOTE 11—EARNINGS PER COMMON SHARE

The following table sets forth the computation of basic and diluted earnings per common share:


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars and shares in millions, except per share data)	2013			2012			2013			2012
Basic earnings per share
Income from continuing operations, net of tax	$	1,236		$	193		$	2,380		$	1,698
Loss from discontinued operations, net of tax		(119	)		(100	)		(197	)		(202	)

Net income		1,117			93			2,183			1,496
Dividends and undistributed earnings allocated to participating securities⁽¹⁾		(4	)		(1	)		(9	)		(8	)
Preferred stock dividends		(13	)		0			(26	)		0

Net income available to common stockholders	$	1,100		$	92		$	2,148		$	1,488

Total weighted-average basic shares outstanding		582			578			581			543

Net income per share	$	1.89		$	0.16		$	3.70		$	2.74


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars and shares in millions, except per share data)	2013			2012			2013			2012
Diluted earnings per share⁽²⁾
Net income available to common stockholders	$	1,100		$	92		$	2,148		$	1,488

Total weighted-average basic shares outstanding		582			578			581			543
Stock options, warrants, contingently issuable shares, and other		7			5			7			5

Total weighted-average diluted shares outstanding		589			583			588			548

Net income per share	$	1.87		$	0.16		$	3.65		$	2.72

⁽¹⁾	Includes undistributed earnings allocated to participating securities using the two-class method under the accounting guidance for computing earnings per share.

⁽²⁾

Excluded from the computation of diluted earnings per share was 5 million and 7 million of awards, options or warrants, for the three months ended June 30, 2013 and 2012, respectively, and 6 million and 8 million of awards, options or warrants, for the six months ended June 30, 2013 and 2012, respectively, because their inclusion would be anti-dilutive.

Fair Value of Financial Instruments

6 Months Ended

Jun. 30, 2013

Fair Value Disclosures [Abstract]

Fair Value of Financial Instruments

NOTE 12—FAIR VALUE OF FINANCIAL INSTRUMENTS

Fair value is defined as the price that would be received for an asset or paid to transfer a liability in an orderly transaction between market participants on the measurement date (also referred to as an exit price). The fair value accounting guidance provides a three-level fair value hierarchy for classifying financial instruments. This hierarchy is based on whether the inputs to the valuation techniques used to measure fair value are observable or unobservable. Fair value measurement of a financial asset or liability is assigned to a level based on the lowest level of any input that is significant to the fair value measurement in its entirety. The three levels of the fair value hierarchy are described below:


		Level 1:		Quoted prices (unadjusted) in active markets for identical assets or liabilities

		Level 2:		Observable market-based inputs, other than quoted prices in active markets for identical assets or liabilities

		Level 3:		Unobservable inputs

The accounting guidance for fair value measurements requires that we maximize the use of observable inputs and minimize the use of unobservable inputs in determining fair value. The accounting guidance provides for the irrevocable option to elect, on a contract-by-contract basis, to measure certain financial assets and liabilities at fair value at inception of the contract and record any subsequent changes in fair value into earnings. We have not made any material fair value option elections as of June 30, 2013 and December 31, 2012.

Level 1, 2 and 3 Valuation Techniques

Financial instruments are considered Level 1 when the valuation is based on quoted prices in active markets for identical assets or liabilities. Level 2 financial instruments are valued using quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or models using inputs that are observable or can be corroborated by observable market data of substantially the full term of the assets or liabilities. Financial instruments are considered Level 3 when their values are determined using pricing models, discounted cash flow methodologies or similar techniques and at least one significant model assumption or input is unobservable and when the determination of the fair value requires significant management judgment or estimation.

The following table displays our assets and liabilities measured on our condensed consolidated balance sheets at fair value on a recurring basis as of June 30, 2013 and December 31, 2012:

Assets and Liabilities Measured at Fair Value on a Recurring Basis

June 30, 2013

Fair Value Measurements Using

(Dollars in millions)

Level 1

Level 2

Level 3

Total

Assets

Securities available for sale:

U.S. Treasury debt obligations

840

U.S. agency debt obligations

101

Corporate debt securities guaranteed by U.S. government agencies

372

832

1,204

Residential mortgage-backed securities

42,012

1,535

43,547

Commercial mortgage-backed securities

7,091

461

7,552

Other asset-backed securities

7,305

109

7,414

Other

295

1,633

1,944

Total securities available for sale

1,135

58,514

2,953

62,602

Other assets:

Mortgage servicing rights

Derivative assets⁽¹⁾⁽²⁾

1,059

1,144

Retained interests in securitizations and other

198

Total assets

1,148

59,599

3,284

64,031

Liabilities

Other liabilities:

Derivative liabilities⁽¹⁾⁽²⁾

590

638

Total liabilities

590

638


	December 31, 2012
	Fair Value Measurements Using
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets
Securities available for sale:
U.S. Treasury debt obligations	$	1,552	$	0	$	0	$	1,552
U.S. agency debt obligations		0		302		0		302
Corporate debt securities guaranteed by U.S. government agencies		0		362		650		1,012
Residential mortgage-backed securities		0		42,538		1,335		43,873
Commercial mortgage-backed securities		0		7,042		587		7,629
Other asset-backed securities		0		8,356		102		8,458
Other		145		993		15		1,153

Total securities available for sale		1,697		59,593		2,689		63,979
Other assets:
Mortgage servicing rights		0		0		55		55
Derivative assets⁽¹⁾⁽²⁾		1		1,757		90		1,848
Retained interests in securitizations and other		0		0		204		204

Total assets	$	1,698	$	61,350	$	3,038	$	66,086

Liabilities
Other liabilities:
Derivative liabilities⁽¹⁾⁽²⁾	$	1	$	361	$	38	$	400

Total liabilities	$	1	$	361	$	38	$	400

⁽¹⁾

We do not offset the fair value of derivative contracts in a loss position against the fair value of contracts in a gain position. We also do not offset fair value amounts recognized for derivative instruments and fair value amounts recognized for the right to reclaim cash collateral or the obligation to return cash collateral arising from derivative instruments executed with the same counterparty under a master netting arrangement.

⁽²⁾

Does not reflect $1 million and $9 million recognized as a net valuation allowance on derivative assets and liabilities for non performance risk as of June 30, 2013 and December 31, 2012, respectively. Non-performance risk is reflected in other assets/liabilities on the balance sheet and offset through the income statement in other income.

The determination of the classification of financial instruments in Level 2 or Level 3 of the fair value hierarchy is performed at the end of each reporting period. We consider all available information, including observable market data, indications of market liquidity and orderliness, and our understanding of the valuation techniques and significant inputs. Based upon the specific facts and circumstances of each instrument or instrument category, judgments are made regarding the significance of the Level 3 inputs to the instruments’ fair value measurement in its entirety. If Level 3 inputs are considered significant, the instrument is classified as Level 3. The process for determining fair value using unobservable inputs is generally more subjective and involves a high degree of management judgment and assumptions. During the second quarter of 2013 and the first six months of 2013 we had minimal movements between Levels 1 and 2.

Level 3 Instruments Only

Financial instruments are considered Level 3 when their values are determined using pricing models, which include comparison of prices from multiple sources, discounted cash flow methodologies or similar techniques and at least one significant model assumption or input is unobservable or there is significant variability among pricing sources. Level 3 financial instruments also include those for which the determination of fair value requires significant management judgment or estimation. The tables below present a reconciliation for all assets and liabilities measured and recognized at fair value on a recurring basis using significant unobservable inputs (Level 3). When assets and liabilities are transferred between levels, we recognize the transfer as of the end of the period.


						Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Three Months Ended June 30, 2013
																										Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of June 30, 2013⁽³⁾





			Total Gains or (Losses)
			(Realized/Unrealized)

						Included in Other Comprehensive Income
	Balance, April 1, 2013		Included in Net Income⁽¹⁾																Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, June 30, 2013

(Dollars in millions)									Purchases		Sales			Issuances		Settlements
Assets:
Securities available-for-sale:
Corporate debt securities guaranteed by U.S. government agencies	$	768	$	0		$	(36	)	$	123	$	0		$	0	$	(18	)	$	39	$	(44	)	$	832	$	0
Residential mortgage-backed securities		1,490		(1	)		8			94		0			0		(89	)		260		(227	)		1,535		(1	)
Commercial mortgage-backed securities		704		0			(40	)		166		(10	)		0		(8	)		71		(422	)		461		0
Other asset-backed securities		71		0			(3	)		40		0			0		(1	)		8		(6	)		109		0
Other		16		0			0			0		0			0		0			0		0			16		0

Total securities available-for-sale		3,049		(1	)		(71	)		423		(10	)		0		(116	)		378		(699	)		2,953		(1	)
Other assets:
Mortgage servicing rights		58		28			0			0		0			3		(2	)		0		(26	)		61		28
Derivative assets		83		(7	)		0			0		0			3		(6	)		0		(1	)		72		(7	)
Retained interest in securitization and other		201		(3	)		0			0		0			0		0			0		0			198		(3	)
Liabilities:
Other liabilities
Derivative liabilities		42		(4	)		0			0		0			9		(5	)		0		0			42		(4	)


						Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Three Months Ended June 30, 2012
																								Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of June 30, 2012⁽³⁾
			Total Gains or (Losses)
			(Realized/Unrealized)
(Dollars in millions)	Balance, April 1, 2012		Included in Net Income⁽¹⁾			Included in Other Comprehensive Income		Purchases		Sales		Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, June 30, 2012
Assets:
Securities available-forsale:
Corporate debt securities guaranteed by U.S. government agencies	$	0	$	0		$	1	$	50	$	0	$	0	$	(1	)	$	14	$	0		$	64	$	0
Residential mortgage-backed securities		1,821		9			13		4		0		0		(134	)		130		(673	)		1,170		9
Commercial mortgage-backed securities		387		0			8		173		0		0		(16	)		0		(285	)		267		0
Other asset-backed securities		241		0			8		50		0		0		(1	)		0		(5	)		293		0
Other		7		0			0		0		0		0		0			3		0			10		0

Total securities available for sale		2,456		9			30		277		0		0		(152	)		147		(963	)		1,804		9
Other assets:
Mortgage servicing rights		95		(12	)		0		0		0		4		(3	)		0		0			84		(12	)
Derivative assets		65		47			0		0		0		3		(12	)		0		0			103		47
Retained interest in securitizations and other		140		0			0		0		0		0		0			0		0			140		0
Liabilities:
Other liabilities:
Derivative liabilities		36		8			0		0		0		0		(10	)		0		0			34		8
Other		14		(1	)		0		0		0		0		0			0		0			13		(1	)


	Six Months Ended June 30, 2013
																										Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of June 30, 2013⁽³⁾
			Total Gains or (Losses)
			(Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2013		Included in Net Income⁽¹⁾			Included in Other Comprehensive Income			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, June 30, 2013
Assets:
Securities available-for-sale:
Corporate debt securities guaranteed by U.S. government agencies	$	650	$	0		$	(35	)	$	211	$	0		$	0	$	(28	)	$	78	$	(44	)	$	832	$	0
Residential mortgage-backed securities		1,335		(10	)		84			192		0			0		(145	)		529		(450	)		1,535		(10	)
Commercial mortgage-backed securities		587		0			(47	)		547		(10	)		0		(27	)		120		(709	)		461		0
Other asset-backed securities		102		(1	)		6			40		(41	)		0		(2	)		14		(9	)		109		(1	)
Other		15		0			0			0		0			0		0			1		0			16		0

Total securities available for sale		2,689		(11	)		8			990		(51	)		0		(202	)		742		(1,212	)		2,953		(11	)
Other assets:
Mortgage servicing rights		55		30			0			0		0			5		(3	)		0		(26	)		61		30
Derivative assets		90		(7	)		0			0		0			4		(12	)		0		(3	)		72		(7	)
Retained interest in securitizations and other		204		(6	)		0			0		0			0		0			0		0			198		(6	)
Liabilities:
Other liabilities:
Derivative liabilities		38		11			0			0		0			10		(16	)		0		(1	)		42		11


	Six Months Ended June 30, 2012
																											Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of June 30, 2012⁽³⁾
			Total Gains or (Losses)
			(Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2012		Included in Net Income⁽¹⁾			Included in Other Comprehensive Income			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾			Transfers Out of Level 3⁽²⁾			Balance, June 30, 2012
Assets:
Securities available-for-sale:
Corporate debt securities guaranteed by U.S. government agencies	$	0	$	0		$	1		$	50	$	0		$	0	$	(1	)	$	14		$	0		$	64	$	0
Residential mortgage-backed securities		195		(1	)		(13	)		2,283		(640	)		0		(150	)		228			(732	)		1,170		(1	)
Commercial mortgage-backed securities		274		5			10			470		(76	)		0		(19	)		13			(410	)		267		5
Other asset-backed securities		32		0			13			155		0			0		(3	)		132			(36	)		293		0
Other		12		0			0			0		0			0		(5	)		9			(6	)		10		0

Total securities available-for-sale		513		4			11			2,958		(716	)		0		(178	)		396			(1,184	)		1,804		4
Other assets:
Mortgage servicing rights		93		(12	)		0			0		0			8		(5	)		0			0			84		(12	)
Derivative assets		103		45			0			0		0			4		(61	)		13			(1	)		103		45
Retained interest in securitization and other		145		(5	)		0			0		0			0		0			0			0			140		(5	)
Liabilities:
Other liabilities
Derivative liabilities		279		3			0			0		0			32		(269	)		(8	)		(3	)		34		3
Other		12		1			0			0		0			0		0			0			0			13		1

⁽¹⁾

Gains (losses) related to Level 3 mortgage servicing rights and gains (losses) related to Level 3 derivative receivables and derivative payables are reported in other non-interest income, which is a component of non-interest income. Gains (losses) related to Level 3 retained interests in securitizations are reported in servicing and securitizations income, which is a component of non-interest income.

⁽²⁾	The transfers out of Level 3 for the second quarter and first six months of 2013 and 2012 were primarily driven by greater consistency among multiple pricing sources. The transfers into Level 3 were primarily driven by less consistency among vendor pricing on individual securities.

⁽³⁾

The amount presented for unrealized gains (loss) for assets still held as of the reporting date primarily represents impairments for available-for-sale securities, accretion on certain fixed maturity securities, change in fair value of derivative instruments and mortgage servicing rights transaction. The impairments are reported in total other-than-temporary losses as a component of non-interest income.

Significant Level 3 Fair Value Asset and Liability Input Sensitivity

Changes in unobservable inputs may have a significant impact on fair value. Certain of these unobservable inputs will (in isolation) have a directionally consistent impact on the fair value of the instrument for a given change in that input. Alternatively, the fair value of the instrument may move in an opposite direction for a given change in another input. In general, an increase in the discount rate, default rates, loss severity and credit spreads, in isolation, would result in a decrease in the fair value measurement. In addition, an increase in default rates would generally be accompanied by a decrease in recovery rates, slower prepayment rates and an increase in liquidity spreads.

Fair Value Governance and Control

We have a governance framework and a number of key controls that are intended to ensure that our fair value measurements are appropriate and reliable. Our governance framework provides for independent oversight and segregation of duties. Our control processes include review and approval of new transaction types, price verification and review of valuation judgments, methods, models, process controls and results. Groups independent from our trading and investing functions, including our Valuations Group, Model Validation Group and Fair Value Committee (“FVC”), participate in the review and validation process. The fair valuation governance process is set up in a manner that allows the Chairperson of the FVC to escalate valuation disputes that cannot be resolved at the FVC to a more senior committee called the Valuations Advisory Committee (“VAC”) for resolution. The VAC is chaired by the Chief Financial Officer. Membership of the VAC includes the Chief Risk Officer.

Our Valuations Group performs periodic independent verification of fair value measurements by using independent analytics and other available market data to determine if assigned fair values are reasonable. For example, in cases where we rely on third party pricing services to obtain fair value measures, we analyze pricing variances among different pricing sources and validate the final price used by comparing the information to additional sources, including dealer pricing indications in transaction results and other internal sources, where necessary. Additional validation procedures performed by the Valuations Group include reviewing (either directly or indirectly through the reasonableness of assigned fair values) valuation inputs and assumptions, and monitoring acceptable variances between recommended prices and validation prices. The Valuations Group periodically evaluates alternative methodologies and recommends improvements to valuation techniques. We perform due diligence reviews of the third party pricing services by comparing their prices with prices from other sources and reviewing other control documentation. Additionally, when necessary, we challenge prices from third party vendors to ensure reasonableness of prices through a pricing challenge process. This may include a request for a transparency of the assumptions used by the third party.

The FVC, which includes representation from business areas, our Risk Management division and our Finance division, is a forum for discussing fair market valuations, inputs, assumptions, methodologies, variance thresholds, valuation control environment and material risks or concerns related to fair market valuations. Additionally, the FVC is empowered to resolve valuation disputes between the primary valuation providers and the valuations control group. It provides guidance and oversight to ensure an appropriate valuation control environment. The FVC regularly reviews and approves our valuation methodologies to ensure that our methodologies and practices are consistent with industry standards and adhere to regulatory and accounting guidance. The Chief Financial Officer determines when material issues or concerns regarding valuations shall be raised to the Audit Committee or other delegated committee of the Board of Directors.

We have a model policy, established by an independent Model Risk Office, which governs the validation of models and related supporting documentation to ensure the appropriate use of models for pricing.

Assets and Liabilities Measured at Fair Value on a Recurring Basis

The following table presents the significant unobservable inputs relied upon to determine the fair values of our recurring Level 3 financial instruments. We utilize multiple third party pricing services to obtain fair value measures for our securities. Several of our third party pricing services are only able to provide unobservable input information for a limited number of securities due to software licensing restrictions. Other third party pricing services are able to provide unobservable input information for all securities for which they provide a valuation. As a result, the unobservable input information for the available-for-sale securities presented below represents a composite summary of all information we are able to obtain for a majority of our securities. The unobservable input information for all other Level 3 financial instruments is based on the assumptions used in our internal valuation models.

Quantitative Information about Level 3 Fair Value Measurements

(Dollars in millions)

Fair Value at
June 30,
2013

Significant
Valuation
Techniques

Significant

Unobservable

Inputs

Range

Weighted
Average

Assets:

Securities available for sale:

Residential mortgage- backed securities

1,535

Discounted cash
flows (3rd party
pricing)

Yield

Constant prepayment rate Default rate

Loss severity

0-25%

0-24%

0-20%

0-75%

50%

Commercial mortgage- backed securities

461

Discounted cash
flows (3rd party
pricing)

Yield Constant prepayment rate

2-4%

0-15%

Other asset-backed securities

109

Discounted cash
flows (3rd party
pricing)

Yield

Constant prepayment rate Default rate

Loss severity

3-9%

0-6%

2-28%

45-88%

13%

71%

U.S. government guaranteed debt and other .

848

Discounted cash
flows (3rd party
pricing)

Yield

0-4%

Other assets:

Mortgage servicing rights.

Discounted cash
flows

Total prepayment rate Discount rate

Servicing cost ($ per loan)

11.12-32.43%

9.95-17.07%

$82-$408

18.09%

11.17%

$91

Derivative assets

Discounted cash
flows

Swap rates

2.69-3.31%

3.23%

Retained interests in securitization and other

198

Discounted cash
flows

Life of receivables (months) Constant prepayment rate Discount rate

Default rate

Loss severity

35-87

1.40-15.00%

4.18-13.57%

1.39-8.39%

16.91-89.22%

71
6.67%

13.20%

5.64%

25.77%

Liabilities:

Other liabilities:

Derivative liabilities

Discounted cash
flows

Swap rates

2.71-3.29%

3.21%


	Quantitative Information about Level 3 Fair Value Measurements
	Fair Value at		Significant	Significant
	December 31,		Valuation	Unobservable		Weighted
(Dollars in millions)	2012		Techniques	Inputs	Range	Average
Assets:
Securities available for sale:

Residential mortgage-	$	1,335	Discounted	Yield	0-24%	5%
backed securities	$	1,335	cash flows	Constant prepayment rate	0-26%	6%
			(3rd party	Default rate	0-21%	9%
			pricing)	Loss severity	4-75%	52%

Commercial mortgage-	$	587	Discounted	Yield	1-3%	2%
backed securities	$	587	cash flows	Constant prepayment rate	0-15%	11%
			(3rd party
			pricing)

Other asset-backed	$	102	Discounted	Yield	1-24%	4%
securities	$	102	cash flows	Constant prepayment rate	0-5%	2%
			(3rd party	Default rate	1-28%	15%
			pricing)	Loss severity	46-88%	72%

U.S. government	$	665	Discounted	Yield	1-4%	2%
guaranteed debt and other	$	665	cash flows
			(3rd party
			pricing)
Other assets:

Mortgage servicing rights.	$	55	Discounted	Constant prepayment rate	11.77-32.99%	19.37%
	$	55	cash flows	Discount rate	9.95-37.88%	12.66%
				Servicing cost ($ per loan)	$81-$864	$302

Derivative assets.	$	90	Discounted	Swap rates	1.82-2.58%	2.46%
			cash flows

Retained interests in	$	204	Discounted	Life of receivables (months)	29-243	66
securitization and other	$	204	cash flows	Constant prepayment rate	1.25-22.21%	13.52%
				Discount rate	2.90-13.57%	12.70%
Liabilities:
Other liabilities:

Derivative liabilities	$	38	Discounted	Swap rates	1.82-2.55%	2.42%
			cash flows

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

We are required to measure and recognize certain other financial assets at fair value on a nonrecurring basis in the consolidated balance sheets. These financial assets are not measured at fair value on an ongoing basis but are subject to fair value adjustments in certain circumstances (for example, when we evaluate impairment).

Loans Held For Sale

Loans held for sale are carried at the lower of aggregate cost, net of deferred fees and deferred origination costs, or fair value. The fair value of loans held for sale is determined using a discounted cash flow model or the fair value of the underlying collateral, less the estimated cost to sell. Held-for-sale loans that are valued using a discounted cash flow model are classified as level 2. Loans that are valued using fair value less the estimated cost to sell have significant unobservable inputs and are classified as level 3 under the fair value hierarchy. We determined the fair value of the Best Buy loan portfolio, which was transferred to held for sale, based upon the purchase price specified in the purchase and sale agreement, which is deemed to be representative of a market price. See “Note 4—Loans” for further discussion on the Best Buy loan portfolio transferred to held for sale from held for investment in the first quarter of 2013. Fair value adjustments to loans held for sale are recorded in other non-interest income in our consolidated statements of income.

Loans Held For Investment, Net

Loans held for investment that are individually impaired are carried at the lower of cost or fair value of the underlying collateral, less the estimated cost to sell. Due to the use of unobservable inputs, loans held for investment are classified as Level 3 under the fair value hierarchy. Fair value adjustments for loans held for investment are recorded in provision for credit losses in the consolidated statement of income.

Foreclosed Property and Other Repossessed Assets

Foreclosed property and other repossessed assets are carried at the lower of the carrying amount or fair value less costs to sell. Due to the use of significant unobservable inputs, foreclosed property is classified as Level 3 under the fair value hierarchy. Fair value adjustments for foreclosed property are recorded in other non-interest expense in the consolidated statement of income.

Other Assets

Nonrecurring other assets measured at fair value consist of long-lived assets held for sale. These assets are recorded in other assets in our consolidated balance sheets. These assets are carried at the lower of their carrying amount or fair value less costs to sell. Due to the use of unobservable inputs, long-lived assets held for sale are classified as Level 3 under the fair value hierarchy. Fair value adjustments for other assets are recorded in other non-interest expense in the consolidated statement of income.

For assets measured at fair value on a nonrecurring basis and still held on the consolidated balance sheet, the following table provides the fair value measures by level of valuation assumptions used and the gains or losses recognized for these assets as a result of fair value measurements.

The following table presents the carrying amounts of all assets that were still held as of June 30, 2013 and December 31, 2012, and for which a nonrecurring fair value measurement was recorded during the six and twelve months then ended.


	June 30, 2013
	Fair Value Measurements Using						Assets at Fair Value		Significant Valuation Techniques	Significant Unobservable Inputs	Range			Weighted Average

(Dollars in millions)	Level 1		Level 2		Level 3
Assets:
Loans held for sale	$	0	$	135	$	0	$	135	N/A	N/A		N/A			N/A
Best Buy net assets held for sale⁽¹⁾		0		6,407		0		6,407	N/A	N/A		N/A			N/A
Loans held for investment		0		0		78		78	Appraisal Value	Non recoverable rate		0-84	%		16	%
Foreclosed property⁽²⁾		0		0		64		64	Appraisal Value	Cost to Sell		10-14	%		10	%
Other⁽³⁾		0		0		9		9	Appraisal Value	Cost to Sell		6-6	%		6	%

Total	$	0	$	6,542	$	151	$	6,693


	December 31, 2012
	Fair Value Measurements Using						Assets at Fair Value		Significant Valuation Techniques	Significant Unobservable Inputs	Range			Weighted Average

(Dollars in millions)	Level 1		Level 2		Level 3
Assets:
Loans held for sale	$	0	$	201	$	0	$	201	N/A	N/A		N/A			N/A
Loans held for investment		0		0		162		162	Appraisal Value	Non recoverable rate		0-100	%		13	%
Foreclosed property⁽²⁾		0		0		50		50	Appraisal Value	Cost to Sell		10-14	%		11	%
Other⁽³⁾		0		0		59		59	Appraisal Value	Cost to Sell		6-6	%		6	%

Total	$	0	$	201	$	271	$	472

The following table presents total nonrecurring fair value measurements for the period, included in earnings, attributable to the change in fair value relating to assets that are still held at June 30, 2013 and 2012.


	Total Gains (Losses)
	Six Months Ended June 30,
(Dollars in millions)	2013			2012
Assets:
Loans held for sale	$	(5	)	$	29
Best Buy net assets held for sale⁽¹⁾		(10	)		0
Loans held for investment		(17	)		(31	)
Foreclosed property⁽²⁾		(6	)		(14	)
Other⁽³⁾		(5	)		(4	)

Total	$	(43	)	$	(20	)

⁽¹⁾	Represents the fair value and the related losses on the Best Buy net assets held for sale. The majority of these assets are included in loans held for sale, with the remaining portion of these assets being included in other assets and other liabilities.

⁽²⁾	Represents the fair value and related losses of foreclosed properties that were written down subsequent to their initial classification as foreclosed properties.

⁽³⁾	Consists of long lived assets classified as held for sale.

Fair Value of Financial Instruments

The following reflects the fair value of financial instruments, whether or not recognized on the condensed consolidated balance sheets at fair value, as of June 30, 2013 and December 31, 2012:

June 30, 2013

Fair Value Measurements Using

Carrying

Estimated

(Dollars in millions)

Amount

Fair Value

Level 1

Level 2

Level 3

Financial assets:

Cash and cash equivalents

4,653

Restricted cash for securitization investors

377

Securities available for sale

62,602

1,135

58,514

2,953

Loans held for sale

6,248

Net loans held for investment

187,105

191,468

Interest receivable

1,454

Derivative assets

1,144

1,059

Mortgage servicing rights

Financial liabilities:

Non-interest bearing deposits

22,097

Interest-bearing deposits

187,768

185,566

19,769

165,797

Securitized debt obligations

10,831

10,966

10,719

247

Senior and subordinated notes

12,406

12,886

Federal funds purchased and securities loaned or sold under agreements to repurchase

1,766

Other borrowings

11,228

11,236

Interest payable

324

Derivative liabilities

638

590


	December 31, 2012				Fair Value Measurements Using
	Carrying		Estimated
(Dollars in millions)	Amount		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Cash and cash equivalents	$	11,058	$	11,058	$	11,058	$	0	$	0
Restricted cash for securitization investors		428		428		428		0		0
Securities available for sale		63,979		63,979		1,697		59,593		2,689
Loans held for sale		201		201		0		201		0
Net loans held for investment		200,733		205,000		0		0		205,000
Interest receivable		1,694		1,694		0		1,694		0
Derivatives		1,848		1,848		1		1,757		90
Mortgage servicing rights		55		55		0		0		55
Financial liabilities:
Non-interest bearing deposits	$	22,467	$	22,467	$	22,467	$	0	$	0
Interest-bearing deposits		190,018		189,423		0		22,216		167,207
Securitized debt obligations		11,398		11,590		0		11,252		338
Senior and subordinated notes		12,686		13,312		0		13,312		0
Federal funds purchased and securities loaned or sold under agreements to repurchase		1,248		1,248		1,248		0		0
Other borrowings		24,578		24,616		346		24,215		55
Interest payable		450		450		0		450		0
Derivatives		400		400		1		361		38

The following describes the valuation techniques used in estimating the fair value of our financial instruments as of June 30, 2013 and December 31, 2012. We applied the fair value provisions to the financial instruments not recognized on the consolidated balance sheet at fair value, which include loans held for investment, interest receivable, non-interest bearing and interest bearing deposits, other borrowings, senior and subordinated notes, and interest payable. The provisions requiring us to maximize the use of observable inputs and to measure fair value using a notion of exit price were factored into our selection of inputs of our established valuation techniques.

Cash and Cash Equivalents

The carrying amounts of cash and due from banks, federal funds sold and securities purchased under agreements to resell and interest-bearing deposits with banks approximate fair value.

Restricted Cash for Securitization Investors

The carrying amounts of restricted cash for securitization investors approximate their fair value due to their relatively short-term nature.

Securities Available For Sale

Quoted prices in active markets are used to measure the fair value of U.S. Treasury securities. For other investment categories, we utilize multiple third-party pricing services to obtain fair value measures for the large majority of our securities. A pricing service may be considered as the primary pricing provider for certain types of securities, and the designation of the primary pricing provider may vary depending on the type of securities. The determination of the primary pricing provider is based on our experience and validation benchmark of the pricing service’s performance in terms of providing fair value measurement for the various types of securities.

Certain securities available for sale are classified as Level 2 and 3, the majority of which are collateralized mortgage obligations and mortgage-backed securities. Level 2 and 3 classifications indicate that significant valuation assumptions are not consistently observable in the market. When significant assumptions are not consistently observable, fair values are derived using the best available data. Such data may include quotes provided by a dealer, the use of external pricing services, independent pricing models, or other model-based valuation techniques such as calculation of the present values of future cash flows incorporating assumptions such as benchmark yields, spreads, prepayment speeds, credit ratings, and losses. The techniques used by the pricing services utilize observable market data to the extent available. Pricing models may be used, which can vary by asset class and may incorporate available trade, bid and other market information. Across asset classes, information such as trader/dealer input, credit spreads, forward curves, and prepayment speeds are used to help determine appropriate valuations. Because many fixed income securities do not trade on a daily basis, the evaluated pricing applications may apply available information through processes such as benchmarking curves, like securities, sector groupings, and matrix pricing to prepare valuations. In addition, model processes are used by the pricing services to develop prepayment and interest rate scenarios.

We validate the pricing obtained from the primary pricing providers through comparison of pricing to additional sources, including other pricing services, dealer pricing indications in transaction results, and other internal sources. Pricing variances among different pricing sources are analyzed and validated. Additionally, on an on-going basis we may select a sample of securities and test the third-party valuation by obtaining more detailed information about the pricing methodology, sources of information, and assumptions used to value the securities.

The significant unobservable inputs used in the fair value measurement of our residential, asset-backed and commercial securities include yield, prepayment rate, default rate and loss severity in the event of default. Significant increases (decreases) in any of those inputs in isolation or combination would result in a significant change in fair value measurement. Generally, an increase in the yield assumption will result in a decrease in fair value measurement, however, an increase or decrease in prepayment rate, default rate or loss severity may have a different impact on the fair value given various characteristics of the security including the capital structure of the deal, credit enhancement for the security or other factors.

There was a considerable decrease in the market value of our portfolio holdings as of June 30, 2013, compared with December 31, 2012 due to higher interest rates.

Loans Held For Sale

We determined the fair value of the Best Buy loan portfolio, which was transferred to held for sale, based upon the purchase price specified in the purchase and sale agreement, which is deemed to be representative of a market price. See “Note 4— Loans” for further discussion on the Best Buy loan portfolio transferred to held for sale from held for investment in the first quarter of 2013. Our estimation of the fair value of the remaining loans classified as held for sale was determined using current secondary market prices for loan pools with similar characteristics. The carrying amount of these remaining loans held for sale as of June 30, 2013 and December 31, 2012 approximates fair value.

Loans Held For Investment, Net

The fair values of credit card loans, installment loans, auto loans, home loans and commercial loans were estimated using a discounted cash flow method, a form of the income approach. Discount rates were determined considering rates at which similar portfolios of loans would be made under current conditions and considering liquidity spreads applicable to each loan portfolio based on the secondary market. The fair value of credit card loans excluded any value related to customer account relationships. The fair value of these loans as of June 30, 2013 remained roughly unchanged compared to the previous quarter as the impact of higher market rates was offset by improved credit performance in our card, mortgage and commercial loan portfolios.

Interest Receivable

The carrying amount of interest receivable approximates the fair value of this asset due to its relatively short-term nature.

Derivative Assets and Liabilities

We use both exchange-traded derivatives and over-the-counter (“OTC”) derivatives to manage our interest rate and foreign currency risk exposure. Quoted market prices are available and used for our exchange-traded derivatives, which we classify as Level 1. However, substantially all of our derivatives are traded in OTC markets where quoted market prices are not always readily available. Therefore, we value most OTC derivatives using valuation techniques, which include internally-developed models. We primarily rely on market observable inputs for our models, such as interest rate yield curves, credit curves, option volatility and currency rates, that vary depending on the type of derivative and nature of the underlying rate, price or index upon which the derivative’s value is based. Where model inputs can be observed in a liquid market and the model does not require significant judgment, such derivatives are typically classified as Level 2 of the fair value hierarchy. When instruments are traded in less liquid markets and significant inputs are unobservable, such as interest rate swaps whose remaining terms do not correlate with market observable interest rate yield curves, the derivatives are classified as Level 3.

The impact of counterparty non-performance risk is considered when measuring the fair value of derivative receivables. These derivatives are included in other assets on the balance sheet.

We validate the pricing obtained from the internal models through comparison of pricing to additional sources, including external valuation agents and other internal sources. Pricing variances among different pricing sources are analyzed and validated.

Mortgage Servicing Rights

Mortgage Servicing Rights (“MSRs”) do not trade in an active market with readily observable prices. Accordingly, we determine the fair value of MSRs using a valuation model that calculates the present value of estimated future net servicing income. The model incorporates assumptions that market participants use in estimating future net servicing income, including estimates of prepayment speeds, discount rate, cost to service, contractual servicing fee income, ancillary income and late fees. We record MSRs at fair value on a recurring basis. Fair value measurements of MSRs use significant unobservable inputs and, accordingly, are classified as Level 3. In the event we enter into an agreement with a third party to sell the MSRs, the valuation is based on the agreed upon sale price which is considered to be the determined exit price for the assets and the MSRs are classified as Level 2.

Non-Interest Bearing Deposits

The carrying amount of non-interest bearing deposits approximates fair value.

Interest-Bearing Deposits

The fair value of interest-bearing deposits was determined based on discounted expected cash flows using discount rates consistent with current market rates for similar products with similar remaining terms.

Securitized Debt Obligations

We utilized multiple third party pricing services to obtain fair value measures for the large majority of our securitized debt obligations. The techniques used by the pricing services utilize observable market data to the extent available; and pricing models may be used which incorporate available trade, bid and other market information as described in the above section. We used internal pricing models, discounted cash flow models or similar techniques to estimate the fair value of certain securitization trusts where third-party pricing was not available.

Senior and Subordinated Notes

We engage multiple third party pricing services in order to estimate the fair value of senior and subordinated notes. The pricing service utilizes a pricing model that incorporates available trade, bid and other market information. It also incorporates spread assumptions, volatility assumptions and relevant credit information into the pricing models.

Federal Funds Purchased and Securities Loaned or Sold under Agreements to Repurchase and Other Borrowings

The carrying amount of federal funds purchased and repurchase agreements approximates fair value. The fair value of FHLB advances was determined based on discounted expected cash flows using discount rates consistent with current market rates for FHLB advances with similar remaining terms. We engage multiple third party pricing services in order to estimate the fair value of junior subordinated borrowings. The pricing service utilizes a pricing model that incorporates available trade information. It also incorporates available market and credit information into the pricing process. The decrease in fair value of our other borrowings at June 30, 2013 was primarily due to market interest rates being slightly higher than the interest rates on the debt we own.

Interest Payable

The carrying amount of interest payable approximates the fair value of this liability due to its relatively short-term nature.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Business Segments

6 Months Ended

Jun. 30, 2013

Segment Reporting [Abstract]

Business Segments

NOTE 13—BUSINESS SEGMENTS

Our principal operations are currently organized for management reporting purposes into three primary business segments, which are defined primarily based on the products and services provided or the type of customer served: Credit Card, Consumer Banking and Commercial Banking. The operations of acquired businesses have been integrated into our existing business segments. Certain activities that are not part of a segment, such as management of our corporate investment portfolio and asset/liability management by our centralized Corporate Treasury group, are included in the “Other” category.

Basis of Presentation

The results of our individual businesses, which we report on a continuing operations basis, reflect the manner in which management evaluates performance and makes decisions about funding our operations and allocating resources. Our business segment results are intended to reflect each segment as if it were a stand-alone business. We use an internal management accounting and reporting process to derive our business segment results. Our internal management accounting and reporting process employs various allocation methodologies, including funds transfer pricing, to assign certain balance sheet assets, deposits and other liabilities and their related revenue and expenses directly or indirectly attributable to each business segment. Total interest income and net fees are directly attributable to the segment in which they are reported. The net interest income of each segment reflects the results of our funds transfer pricing process, which is primarily based on a matched maturity method that takes into consideration market rates. Our funds transfer pricing process provides a funds credit for sources of funds, such as deposits generated by our Consumer Banking and Commercial Banking businesses, and a funds charge for the use of funds by each segment. The allocation process is unique to each business segment and acquired businesses. We provide additional information on the allocation methodologies used to derive our business segment results in “Note 20—Business Segments” in our 2012 Form 10-K.

Segment Results and Reconciliation

The following tables present our business segment results for the three and six months ended June 30, 2013 and 2012 as well as selected balance sheet data as of June 30, 2013 and December 31, 2012 and a reconciliation of our total business segment results to our reported consolidated income from continuing operations, assets and deposits. Prior period amounts have been recast to conform to the current period presentation.


	Three Months Ended June 30, 2013
(Dollars in millions)	Credit Card			Consumer Banking		Commercial Banking			Other			Consolidated Total
Net interest income	$	2,804		$	1,478	$	457		$	(186	)	$	4,553
Non-interest income		832			189		93			(29	)		1,085

Total net revenue		3,636			1,667		550			(215	)		5,638
Provision for credit losses		713			67		(14	)		(4	)		762
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization		110			0		0			0			110
Core deposit intangible amortization		0			35		8			0			43

Total PCCR and core deposit intangible amortization		110			35		8			0			153

Other non-interest expense		1,709			875		261			61			2,906

Total non-interest expense		1,819			910		269			61			3,059

Income (loss) from continuing operations before income taxes		1,104			690		295			(272	)		1,817
Income tax provision (benefit)		385			246		105			(155	)		581

Income from continuing operations, net of tax	$	719		$	444	$	190		$	(117	)	$	1,236


	Three Months Ended June 30, 2012
(Dollars in millions)	Credit Card			Consumer Banking		Commercial Banking			Other			Consolidated Total
Net interest income	$	2,350		$	1,496	$	427		$	(272	)	$	4,001
Non-interest income		771			185		82			16			1,054

Total net revenue		3,121			1,681		509			(256	)		5,055
Provision for credit losses		1,711			44		(94	)		16			1,677
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization		88			0		0			0			88
Core deposit intangible amortization		0			42		9			0			51

Total PCCR and core deposit intangible amortization		88			42		9			0			139

Other non-interest expense		1,775			917		242			69			3,003

Total non-interest expense		1,863			959		251			69			3,142

Income (loss) from continuing operations before income taxes		(453	)		678		352			(341	)		236
Income tax provision (benefit)		(156	)		240		124			(165	)		43

Income from continuing operations, net of tax	$	(297	)	$	438	$	228		$	(176	)	$	193


	Six Months Ended June 30, 2013
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking			Other			Consolidated Total
Net interest income	$	5,634	$	2,956	$	911		$	(378	)	$	9,123
Non-interest income		1,653		370		177			(134	)		2,066

Total net revenue		7,287		3,326		1,088			(512	)		11,189
Provision for credit losses		1,456		242		(49	)		(2	)		1,647
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization		226		0		0			0			226
Core deposit intangible amortization		0		72		15			0			87

Total PCCR and core deposit intangible amortization		226		72		15			0			313

Other non-interest expense		3,441		1,728		512			93			5,774

Total non-interest expense		3,667		1,800		527			93			6,087

Income from continuing operations before income taxes.		2,164		1,284		610			(603	)		3,455
Income tax provision (benefit)		759		457		217			(358	)		1,075

Income from continuing operations, net of tax	$	1,405	$	827	$	393		$	(245	)	$	2,380


	Six Months Ended June 30, 2012
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking			Other			Consolidated Total
Net interest income	$	4,342	$	2,784	$	858		$	(569	)	$	7,415
Non-interest income		1,369		361		167			678			2,575

Total net revenue		5,711		3,145		1,025			109			9,990
Provision for credit losses		2,169		218		(163	)		26			2,250
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization		92		0		0			0			92
Core deposit intangible amortization		0		79		18			0			97

Total PCCR and core deposit intangible amortization		92		79		18			0			189

Other non-interest expense		3,039		1,823		494			101			5,457

Total non-interest expense		3,131		1,902		512			101			5,646

Income from continuing operations before income taxes		411		1,025		676			(18	)		2,094
Income tax provision (benefit)		142		363		238			(347	)		396

Income from continuing operations, net of tax	$	269	$	662	$	438		$	329		$	1,698

Business Segment Loans Held for Investment and Deposits

The total loans held for investment and customer deposits attributable to each of our reportable business segments as of June 30, 2013 and December 31, 2012 are presented in the tables below.


	June 30, 2013
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking		Other		Consolidated Total
Total loans held for investment	$	78,310	$	72,218	$	40,805	$	179	$	191,512
Total customer deposits		0		169,789		30,869		9,207		209,865

	December 31, 2012
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking		Other		Consolidated Total
Total loans held for investment	$	91,755	$	75,127	$	38,820	$	187	$	205,889
Total customer deposits		0		172,396		29,866		10,223		212,485

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

Commitments, Contingencies and Guarantees

6 Months Ended

Jun. 30, 2013

Text Block [Abstract]

Commitments, Contingencies and Guarantees

NOTE 14—COMMITMENTS, CONTINGENCIES AND GUARANTEES

Letters of Credit

We issue letters of credit (financial standby, performance standby and commercial) to meet the financing needs of our customers. Standby letters of credit are conditional commitments issued by us to guarantee the performance of a customer to a third party in a borrowing arrangement. Commercial letters of credit are short-term commitments issued primarily to facilitate trade finance activities for customers and are generally collateralized by the goods being shipped to the client. Collateral requirements are similar to those for funded transactions and are established based on management’s credit assessment of the customer. Management conducts regular reviews of all outstanding letters of credit and customer acceptances, and the results of these reviews are considered in assessing the adequacy of our allowance for loan and lease losses.

We had standby letters of credit and commercial letters of credit with contractual amounts of $2.0 billion and $1.9 billion as of June 30, 2013 and December 31, 2012, respectively. The carrying value of outstanding financial guarantees, which we include in other liabilities in our consolidated balance sheets, was $4 million as of June 30, 2013. These financial guarantees had expiration dates ranging from 2013 to 2019 as of June 30, 2013.

Contingent Payments Related to Acquisitions and Partnership Agreements

Certain of our acquisition and partnership agreements include contingent payment provisions in which we agree to provide future payments, up to a maximum amount, based on certain performance criteria. Our contingent payment arrangements are generally based on the difference between the expected credit performance of specified loan portfolios as of the date of the applicable agreement and the actual future performance. To the extent that actual losses associated with these portfolios are less than the expected level, we agree to share a portion of the benefit with the seller. The maximum contingent payment amount related to our acquisitions totaled $30 million as of June 30, 2013. The actual payment amount related to the $30 million will be determined as of September 30, 2013. We had a liability for contingent payments related to these arrangements of $30 million and $165 million as of June 30, 2013 and December 31, 2012, respectively.

Guarantees

We have credit exposure on agreements that we entered into to absorb a portion of the risk of loss on certain manufactured housing securitizations issued by GPC in 2000. Our maximum credit exposure related to these agreements totaled $18 million and $19 million as of June 30, 2013 and December 31, 2012, respectively. These agreements are recorded in our consolidated balance sheets as a component of other liabilities. Our recorded liability under these agreements was $14 million and $17 million as of June 30, 2013 and December 31, 2012, respectively.

See “Note 6—Variable Interest Entities and Securitizations” for additional information about our manufactured housing securitization transactions.

Payment Protection Insurance

In the U.K., we previously sold payment protection insurance (“PPI”). In response to an elevated level of customer complaints across the industry, heightened media coverage and pressure from consumer advocacy groups, the U.K. Financial Services Authority (“FSA”) investigated and raised concerns about the way some companies have handled complaints related to the sale of these insurance policies. In connection with this matter, we have established a reserve related to PPI, which totaled $157 million and $220 million as of June 30, 2013 and December 31, 2012, respectively.

Potential Mortgage Representation & Warranty Liabilities

We acquired three subsidiaries that originated residential mortgage loans and sold these loans to various purchasers, including purchasers who created securitization trusts. These subsidiaries are Capital One Home Loans, which was acquired in February 2005; GreenPoint Mortgage Funding, Inc. (“GreenPoint”), which was acquired in December 2006 as part of the North Fork acquisition; and CCB, which was acquired in February 2009 and subsequently merged into CONA.

In connection with their sales of mortgage loans, the subsidiaries entered into agreements containing varying representations and warranties about, among other things, the ownership of the loan, the validity of the lien securing the loan, the loan’s compliance with any applicable loan criteria established by the purchaser, including underwriting guidelines and the ongoing existence of mortgage insurance, and the loan’s compliance with applicable federal, state and local laws. The representations and warranties do not address the credit performance of the mortgage loans, but mortgage loan performance often influences whether a claim for breach of representation and warranty will be asserted and has an effect on the amount of any loss in the event of a breach of a representation or warranty.

Each of these subsidiaries may be required to repurchase mortgage loans in the event of certain breaches of these representations and warranties. In the event of a repurchase, the subsidiary is typically required to pay the unpaid principal balance of the loan together with interest and certain expenses (including, in certain cases, legal costs incurred by the purchaser and/or others). The subsidiary then recovers the loan or, if the loan has been foreclosed, the underlying collateral. The subsidiary is exposed to any losses on the repurchased loans after giving effect to any recoveries on the collateral. In some instances, rather than repurchase the loans, a subsidiary may agree to make cash payments to make an investor whole on losses or to settle repurchase claims, possibly including claims for attorneys’ fees and interest. In addition, our subsidiaries may be required to indemnify certain purchasers and others against losses they incur as a result of certain breaches of representations and warranties.

These subsidiaries, in total, originated and sold to non-affiliates approximately $111 billion original principal balance of mortgage loans between 2005 and 2008, which are the years (or “vintages”) with respect to which our subsidiaries have received the vast majority of the repurchase requests and other related claims.

The following table presents the original principal balance of mortgage loan originations, by vintage for 2005 through 2008, for the three general categories of purchasers of mortgage loans and the estimated outstanding principal balance as of June 30, 2013 and December 31, 2012:

Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser (UPB is estimated)


	Unpaid Principal Balance				Original Unpaid Principal Balance
(Dollars in billions)	June 30, 2013		December 31, 2012		Total		2008		2007		2006		2005
Government sponsored enterprises (“GSEs”)⁽¹⁾	$	3	$	4	$	11	$	1	$	4	$	3	$	3
Insured Securitizations		5		5		20		0		2		8		10
Uninsured Securitizations and
Other		21		23		80		3		15		30		32

Total	$	29	$	32	$	111	$	4	$	21	$	41	$	45

⁽¹⁾	GSEs include Fannie Mae and Freddie Mac.

Between 2005 and 2008, our subsidiaries sold an aggregate amount of $11 billion in original principal balance mortgage loans to the GSEs.

Of the $20 billion in original principal balance of mortgage loans sold directly by our subsidiaries to private-label purchasers who placed the loans into securitizations supported by bond insurance (“Insured Securitizations”), approximately 48% of the original principal balance was covered by the bond insurance. Further, approximately $16 billion original principal balance was placed in securitizations as to which the monoline bond insurers have made repurchase requests or loan file requests to one of our subsidiaries (“Active Insured Securitizations”) and the remaining approximately $4 billion original principal balance was placed in securitizations as to which the monoline bond insurers have not made repurchase requests or loan file requests to one of our subsidiaries (“Inactive Insured Securitizations”). Insured Securitizations often allow the monoline bond insurer to act independently of the investors. Bond insurers typically have indemnity agreements directly with both the mortgage originators and the securitizers, and they often have super-majority rights within the trust documentation that allow them to direct trustees to pursue mortgage repurchase requests without coordination with other investors.

Because we do not service most of the loans our subsidiaries sold to others, we do not have complete information about the current ownership of a portion of the $80 billion in original principal balance of mortgage loans not sold directly to GSEs or placed in Insured Securitizations. We have determined based on information obtained from third-party databases that about $48 billion original principal balance of these mortgage loans are currently held by private-label publicly issued securitizations not supported by bond insurance (“Uninsured Securitizations”). An additional approximately $22 billion original principal balance of mortgage loans were initially sold to private investors as whole loans. Various known and unknown investors purchased $10 billion original principal balance of mortgage loans in this category.

With respect to the $111 billion in original principal balance of mortgage loans originated and sold to others between 2005 and 2008, we estimate that approximately $29 billion in unpaid principal balance remains outstanding as of June 30, 2013, of which approximately $7 billion in unpaid principal balance is at least 90 days delinquent. Approximately $20 billion in losses have been realized by third parties. Because we do not service most of the loans we sold to others, we do not have complete information about the underlying credit performance levels for some of these mortgage loans. These amounts reflect our best estimates, including extrapolations of underlying credit performance where necessary. These estimates could change as we get additional data or refine our analysis.

The subsidiaries had open repurchase requests relating to approximately $2.6 billion original principal balance of mortgage loans as of June 30, 2013, compared with $2.4 billion as of December 31, 2012. Currently, repurchase demands predominantly relate to the 2006 and 2007 vintages. We have received relatively few repurchase demands from the 2008 and 2009 vintages, mostly because GreenPoint ceased originating mortgages in August 2007.

The following table presents information on pending repurchase requests by counterparty category and timing of initial repurchase request. The amounts presented are based on original loan principal balances.

Open Pipeline All Vintages (all entities)⁽¹⁾


(Dollars in millions) (All amounts are Original Principal Balance)	GSEs			Insured Securitizations			Uninsured Securitizations and Other			Total
Open claims as of December 31, 2011	$	176		$	1,243		$	672		$	2,091
Gross new demands received		189			366			291			846
Loans repurchased/made whole		(233	)		(3	)		(138	)		(374	)
Demands rescinded		(75	)		(30	)		(40	)		(145	)
Reclassifications⁽²⁾		2			3			(4	)		1

Open claims as of December 31, 2012	$	59		$	1,579		$	781		$	2,419

Gross new demands received		86			30			150			266
Loans repurchased/made whole		(27	)		0			(16	)		(43	)
Demands rescinded		(65	)		0			(12	)		(77	)

Open claims as of June 30, 2013	$	53		$	1,609		$	903		$	2,565

⁽¹⁾

The open pipeline includes all repurchase requests ever received by our subsidiaries where either the requesting party has not formally rescinded the repurchase request and where our subsidiary has not agreed to either repurchase the loan at issue or make the requesting party whole with respect to its losses. Accordingly, repurchase requests denied by our subsidiaries and not pursued by the counterparty remain in the open pipeline, with the exception of certain aged repurchase requests submitted by parties without contractual standing to pursue such requests, which may be removed from the pipeline. Finally, the amounts reflected in this chart are the original principal balance amounts of the mortgage loans at issue and do not correspond to the losses our subsidiary would incur upon the repurchase of these loans.

⁽²⁾

Represents adjustments to correct the counterparty category as of December 31, 2012 for amounts that were misclassified. The reclassification had no impact on the total pending repurchase requests; however, it resulted in an increase in open claims attributable to GSEs and Insured Securitizations and a decrease in open claims attributable to Uninsured Securitizations and Other.

The following table summarizes changes in our representation and warranty reserves for the three and six months ended June 30, 2013 and 2012, and for full year 2012:

Changes in Representation and Warranty Reserves


	Three Months Ended June 30,						Six Months Ended June 30,						Full Year 2012
(Dollars in millions)	2013			2012			2013			2012			Full Year 2012
Representation and warranty repurchase reserve, beginning of period⁽¹⁾	$	994		$	1,101		$	899		$	943		$	943
Provision for mortgage representation and warranty losses⁽²⁾		183			180			280			349			349
Net realized losses		(21	)		(279	)		(23	)		(290	)		(393	)

Representation and warranty repurchase reserve, end of period⁽¹⁾	$	1,156		$	1,002		$	1,156		$	1,002		$	899

⁽¹⁾	Reported in our consolidated balance sheets as a component of other liabilities.

⁽²⁾

The pre-tax portion of the provision for mortgage representation and warranty losses recognized in our condensed consolidated statements of income as a component of non-interest income was a benefit of $4 million and $14 million in the second quarter and first six months of 2013, respectively compared with a loss of $26 million and $42 million in the second quarter and first six months of 2012, The pre-tax portion of the provision for mortgage representation and warranty recognized in our consolidated statements of income as a component of discontinued operations totaled $187 million and $294 million in the second quarter and first six months of 2013, respectively and $154 million and $307 million in the second quarter and first six months of 2012, respectively.

As indicated in the table below, most of the reserves relate to the $27 billion in original principal balance of mortgage loans sold directly to the GSEs or to the Active Insured Securitizations.

Allocation of Representation and Warranty Reserves


	Reserve Liability
(Dollars in millions, except for loans sold)	June 30, 2013		December 31, 2012		Loans Sold 2005 to 2008⁽¹⁾
Selected period-end data:
GSEs and Active Insured Securitizations	$	1,003	$	817	$	27
Inactive Insured Securitizations and Others		153		82		84

Total.	$	1,156	$	899	$	111

⁽¹⁾	Reflects, in billions, the total original principal balance of mortgage loans originated by our subsidiaries and sold to third party investors between 2005 and 2008.

In establishing reserves for the $11 billion original principal balance of GSE loans, we rely on the historical relationship between GSE loan losses and repurchase outcomes for each GSE, adjusted for any settlements, to estimate: (1)the percentage of current and future GSE loan defaults that we anticipate will result in repurchase requests from the GSEs over the lifetime of the GSE loans; and (2)the percentage of those repurchase requests that we anticipate will result in actual repurchases. We rely on estimated collateral valuations and loss forecast models to estimate our lifetime liability on GSE loans. This reserving approach to the GSE loans reflects the historical interaction with the GSEs around repurchase requests, and also includes anticipated repurchases resulting from mortgage insurance rescissions. Although our assumed future claims rate considers the most recent claims experience and actual repurchases, an increase in GSE claims and/or repurchases could result in an increase in our reserve. We have entered into and completed repurchase or settlement agreements with respect to the majority of our exposure within this category.

For the $16 billion original principal balance in Active Insured Securitizations, our reserving approach reflects our historical interaction with monoline bond insurers around repurchase requests. Typically, monoline bond insurers allege a very high repurchase rate with respect to the mortgage loans in the Active Insured Securitization category. In response to these repurchase requests, our subsidiaries typically request information from the monoline bond insurers demonstrating that the contractual requirements around a valid repurchase request have been satisfied. In response to these requests for supporting documentation, monoline bond insurers typically initiate litigation. Accordingly, our reserves within the Active Insured Securitization segment are not based upon the historical repurchase rate with monoline bond insurers, but rather upon the expected resolution of litigation with the monoline bond insurers. Every bond insurer within this category is pursuing a substantially similar litigation strategy either through active or probable litigation. Accordingly, our representation and warranty reserves for this category are litigation reserves.

In establishing litigation reserves for this category, we consider the current and future monoline insurer losses inherent within the securitization and apply legal judgment to the anticipated factual and legal record to estimate the lifetime legal liability for each securitization. In calculating our reserves, we have assumed we will pay at least a certain percentage of the monoline insurer’s losses, as alleged in each litigation. We rely on our own past monoline settlement ratios in addition to considering publicly available industry monoline settlement ratios to establish these calculations. Our reserves with respect to the U.S. Bank Litigation, the DBSP Litigation, and the Ambac Litigation, in each case as referenced below, are contained within the Active Insured Securitization reserve category. Further, to the extent we have litigation reserves with respect to indemnification risks from certain representation and warranty lawsuits brought by monoline bond insurers against third-party securitizations sponsors, where one of our subsidiaries provided some or all of the mortgage collateral within the securitization but is not a defendant in the litigation, such reserves are also contained within this category.

For the $4 billion original principal balance of mortgage loans in the Inactive Insured Securitizations category and the $48 billion original principal balance of mortgage loans in the Uninsured Securitizations category, we establish reserves for grounded claims by parties with standing (as determined by the controlling legal contracts), utilizing both our own experience and publicly available industry settlement information to estimate lifetime liability. In contrast with the bond insurers in Insured Securitizations, investors in Uninsured Securitizations often face a number of legal and logistical hurdles before they can force a securitization trustee to pursue mortgage repurchases, including the need to coordinate with a certain percentage of investors holding the securities and to indemnify the trustee for any litigation it undertakes. Despite these legal and logistical hurdles, there is a risk that securitization trustees will pursue mortgage repurchase litigation unilaterally or in coordination with investors. There is also a risk that investors will be able to successfully pursue repurchase litigation independently and without the involvement of the trustee as a party. We do not believe these risks are probable of occurrence based on recent history, and as such we have not provided for such risks in our reserve. Some Uninsured Securitization investors from this category are currently suing investment banks and securitization sponsors under federal and/or state securities laws. Although we face some direct and indirect indemnity risks from these litigations, we generally have not established reserves with respect to these indemnity risks because we do not consider them to be both probable and reasonably estimable liabilities.

For the $22 billion original principal balance of mortgage loans sold to private investors as whole loans, we establish reserves by relying on our historical and anticipated claims and repurchase rates to estimate lifetime liability.

The aggregate reserves for all three subsidiaries totaled $1.2 billion as of June 30, 2013, compared with $899 million as of December 31, 2012. We recorded a total provision for mortgage representation and warranty losses for our representation and warranty repurchase exposure of $183 million in the second quarter of 2013, which was primarily driven by updated estimates of our expected exposure with respect to GreenPoint loans. During the quarter, we had settlements of repurchase requests totaling $21 million that were charged against the reserves.

As part of our business planning processes, we have considered various outcomes relating to the potential future representation and warranty liabilities of our subsidiaries that are possible but do not rise to the level of being both probable and reasonably estimable outcomes justifying an incremental accrual under applicable accounting standards. Our current best estimate of reasonably possible future losses from representation and warranty claims beyond what was in our reserve as of June 30, 2013 is approximately $2.5 billion, a decline from our estimate of $2.7 billion as of December 31, 2012. The estimate as of June 30, 2013 covers all reasonably possible losses relating to representation and warranty claim activity, including those relating to the U.S. Bank Litigation, the DBSP Litigation, the Ambac Litigation, the FHFA Litigation, the LXS Trust Litigation and the FHLB of Boston Litigation.

In estimating reasonably possible future losses in excess of our current reserves, we assume a portion of the inactive securitizations become active and for all Insured Securitizations, we assume loss rates on the high end of those observed in monoline settlements or court rulings. For our remaining GSE exposures, Uninsured Securitizations and whole loan exposures, our reasonably possible risk estimates assume lifetime loss rates and claims rates at the highest levels of our past experience and also consider the limited instances of observed settlements. We do not assume claim rates or loss rates for these risk categories will be similar to those assumed for the Active Insured Securitizations, however, based on industry precedent. Should the number of claims or the loss rates on these claims increase significantly, our estimate of reasonably possible risk would increase materially. We also assume that we will resolve any loan repurchase requests relating to loans originated more than six years ago at a discount as compared to those originated within six years of a repurchase claim because of the pending legal arguments in various matters around the applicable statute of limitations.

Notwithstanding our ongoing attempts to estimate a reasonably possible amount of future losses beyond our current accrual levels based on current information, it is possible that actual future losses will exceed both the current accrual level and our current estimate of the amount of reasonably possible losses. Our reserve and reasonably possible estimates involve considerable judgment and reflect that there is still significant uncertainty regarding numerous factors that may impact the ultimate loss levels, including, but not limited to: anticipated litigation outcomes; future repurchase and indemnification claim levels; securitization trustees pursuing mortgage repurchase litigation unilaterally or in coordination with investors; investors successfully pursuing repurchase litigation independently and without the involvement of the trustee as a party; ultimate repurchase and indemnification rates; future mortgage loan performance levels; actual recoveries on the collateral; and macroeconomic conditions (including unemployment levels and housing prices). In light of the significant uncertainty as to the ultimate liability our subsidiaries may incur from these matters, an adverse outcome in one or more of these matters could be material to our results of operations or cash flows for any particular reporting period.

Litigation

In accordance with the current accounting standards for loss contingencies, we establish reserves for litigation related matters when it is probable that a loss associated with a claim or proceeding has been incurred and the amount of the loss can be reasonably estimated. Litigation claims and proceedings of all types are subject to many uncertain factors that generally cannot be predicted with assurance. Below we provide a description of material legal proceedings and claims.

For some of the matters disclosed below, we are able to determine estimates of potential future outcomes that are not probable and reasonably estimable outcomes justifying either the establishment of a reserve or an incremental reserve build, but which are reasonably possible outcomes. For other disclosed matters, such an estimate is not possible at this time. For those matters below where an estimate is possible (excluding the reasonably possible future losses relating to the U.S. Bank Litigation, the DBSP Litigation, the Ambac Litigation, the FHFA Litigation, the LXS Trust Litigation and the FHLB of Boston Litigation, because reasonably possible losses with respect to those litigations are included within the reasonably possible representation and warranty liabilities discussed above) management currently estimates the reasonably possible future losses could be approximately $250 million. Notwithstanding our attempt to estimate a reasonably possible range of loss beyond our current accrual levels for some litigation matters based on current information, it is possible that actual future losses will exceed both the current accrual level and the range of reasonably possible losses disclosed here. Given the inherent uncertainties involved in these matters, and the very large or indeterminate damages sought in some of these matters, there is significant uncertainty as to the ultimate liability we may incur from these litigation matters and an adverse outcome in one or more of these matters could be material to our results of operations or cash flows for any particular reporting period.

Interchange Litigation

In 2005, a number of entities, each purporting to represent a class of retail merchants, filed antitrust lawsuits (the “Interchange Lawsuits”) against MasterCard and Visa and several member banks, including our subsidiaries and us, alleging among other things, that the defendants conspired to fix the level of interchange fees. The complaints seek injunctive relief and civil monetary damages, which could be trebled. Separately, a number of large merchants have asserted similar claims against Visa and MasterCard only. In October 2005, the class and merchant Interchange Lawsuits were consolidated before the U.S. District Court for the Eastern District of New York for certain purposes, including discovery. On July 13, 2012, the parties executed and filed with the court a Memorandum of Understanding agreeing to resolve the litigation on certain terms set forth in a settlement agreement attached to the Memorandum. This agreement is contingent on final court approval of the class settlement. In November 2012, the court granted preliminary approval of the class settlement. The court is scheduled to consider final approval of the class settlement in September, 2013. The class settlement provides for, among other things, (i) payments by defendants to the class and individual plaintiffs totaling approximately $6.6 billion; (ii) a distribution to the class merchants of an amount equal to 10 basis points of certain interchange transactions for a period of eight months; and (iii) modifications to certain Visa and MasterCard rules regarding point of sale practices.

As members of Visa, our subsidiary banks have indemnification obligations to Visa with respect to final judgments and settlements, including the Interchange Lawsuits. In the first quarter of 2008, Visa completed an IPO of its stock. With IPO proceeds, Visa established an escrow account for the benefit of member banks to fund certain litigation settlements and claims, including the Interchange Lawsuits. As a result, in the first quarter of 2008, we reduced our Visa-related indemnification liabilities of $91 million recorded in other liabilities with a corresponding reduction of other non-interest expense. We made an election in accordance with the accounting guidance for fair value option for financial assets and liabilities on the indemnification guarantee to Visa, and the fair value of the guarantee at December 31, 2012 and June 30, 2013 was approximately zero. Separately, in January 2011, we entered into a MasterCard Settlement and Judgment Sharing Agreement, along with other defendant banks, which apportions between MasterCard and its member banks the costs and liabilities of any judgment or settlement arising from the Interchange Lawsuits.

In March 2011, a furniture store owner named Mary Watson filed a proposed class action in the Supreme Court of British Columbia against Visa, MasterCard, and several banks, including Capital One (the “Watson Litigation”). The lawsuit asserts, among other things, that the defendants conspired to fix the merchant discount fees that merchants pay on credit card transactions in violation of Section 45 of the Competition Act and seeks unspecified damages and injunctive relief. In addition, Capital One has been named as a defendant in similar proposed class action claims filed in other jurisdictions in Canada. The Court heard oral argument on plaintiffs’ motion for class certification in the Watson Litigation in April, 2013, and the parties await a ruling.

Late Fees Litigation

In 2007, a number of individual plaintiffs, each purporting to represent a class of cardholders, filed antitrust lawsuits in the U.S. District Court for the Northern District of California against several issuing banks, including us. These lawsuits allege, among other things, that the defendants conspired to fix the level of late fees and over-limit fees charged to cardholders, and that these fees are excessive. In May 2007, the cases were consolidated for all purposes, and a consolidated amended complaint was filed alleging violations of federal statutes and state law. The amended complaint requests civil monetary damages, which could be trebled, and injunctive relief. In November 2007, the court dismissed the amended complaint. Plaintiffs appealed that order to the Ninth Circuit Court of Appeals. The plaintiffs’ appeal challenges the dismissal of their claims under the National Bank Act, the Depository Institutions Deregulation Act of 1980 and the California Unfair Competition Law (the “UCL”), but not their antitrust conspiracy claims. In June 2009, the Ninth Circuit Court of Appeals stayed the matter pending the bankruptcy proceedings of one of the defendant financial institutions. After numerous stays since 2009, the Ninth Circuit entered an order lifting the stay on August 29, 2012, and will now hear the appeal. The Ninth Circuit held oral argument on February 11, 2013, and the parties await the court’s decision.

Credit Card Interest Rate Litigation

The Capital One Bank Credit Card Interest Rate Multi-district Litigation matter was created as a result of a June 2010 transfer order issued by the United States Judicial Panel on Multi-district Litigation (“MDL”), which consolidated for pretrial proceedings in the U.S. District Court for the Northern District of Georgia two pending putative class actions against COBNA-Nancy Mancuso, et al. v. Capital One Bank (USA), N.A., et al., (E.D. Virginia); and Kevin S. Barker, et al. v. Capital One Bank (USA), N.A., (N.D. Georgia), A third action, Jennifer L. Kolkowski v. Capital One Bank (USA), N.A., (C.D. California) was subsequently transferred into the MDL. On August 2, 2010, the plaintiffs in the MDL filed a Consolidated Amended Complaint. The Consolidated Amended Complaint alleges in a putative class action that COBNA breached its contractual obligations, and violated the Truth in Lending Act (“TILA”), the California Consumers Legal Remedies Act, the UCL, the California False Advertising Act, the New Jersey Consumer Fraud Act, and the Kansas Consumer Protection Act when it raised interest rates on certain credit card accounts. The MDL plaintiffs seek statutory damages, restitution, attorney’s fees and an injunction against future rate increases. Fact discovery is now closed. On August 8, 2011, Capital One filed a motion for summary judgment, which remains pending with the court. As a result of a settlement in another matter, the California-based UCL and TILA claims in the MDL are extinguished.

Mortgage Repurchase Litigation

On February 5, 2009, GreenPoint was named as a defendant in a lawsuit commenced in the New York County Supreme Court, by U.S. Bank, N. A., Syncora Guarantee Inc. and CIFG Assurance North America, Inc. (the “U.S. Bank Litigation”). Plaintiffs allege, among other things, that GreenPoint breached certain representations and warranties in two contracts pursuant to which GreenPoint sold approximately 30,000 mortgage loans having an aggregate original principal balance of approximately $1.8 billion to a purchaser that ultimately transferred most of these mortgage loans to a securitization trust. Some of the securities issued by the trust were insured by two of the plaintiffs—Syncora and CIFG. Plaintiffs seek unspecified damages and an order compelling GreenPoint to repurchase the entire portfolio of 30,000 mortgage loans based on alleged breaches of representations and warranties relating to a limited sampling of loans in the portfolio, or, alternatively, the repurchase of specific mortgage loans to which the alleged breaches of representations and warranties relate. On March 3, 2010, the Court granted GreenPoint’s motion to dismiss with respect to plaintiffs Syncora and CIFG and denied the motion with respect to U.S. Bank. GreenPoint subsequently answered the complaint with respect to U.S. Bank, denying the allegations, and filed a counterclaim against U.S. Bank alleging breach of covenant of good faith and fair dealing. On February 28, 2012, the Court denied plaintiffs’ motion for leave to file an amended complaint and dismissed Syncora and CIFG from the case. Syncora and CIFG appealed their dismissal to the New York Supreme Court, Appellate Division, First Department (the “First Department”). In April, 2013, the First Department affirmed the dismissal of Syncora and CIFG from the case.

In September, 2010, DB Structured Products, Inc. (“DBSP”) named GreenPoint in a third-party complaint, filed in the New York County Supreme Court, alleging breach of contract and seeking indemnification (the “DBSP Litigation”). In the underlying suit, Assured Guaranty Municipal Corp. (“AGM”) sued DBSP for alleged breaches of representations and warranties made by DBSP with respect to certain residential mortgage loans that collateralize a securitization insured by AGM and sponsored by DBSP. DBSP purchased the HELOC loans from GreenPoint in 2006. The entire securitization, almost all of which is insured by AGM, is comprised of loans with an aggregate original principal balance of approximately $353 million. DBSP asserts that any liability it faces lies with GreenPoint, alleging that DBSP’s representations and warranties to AGM are substantially similar to the representations and warranties made by GreenPoint to DBSP. GreenPoint filed a motion to dismiss the complaint in October 2010, which the court denied on July 25, 2011.

On October 24, 2012, Capital One, N.A., (“CONA”) as successor to Chevy Chase Bank, F.S.B. (“CCB”), was named as a defendant in a lawsuit filed in the Southern District of New York by Ambac Assurance Corporation and the Segregated Account of Ambac Assurance Corporation (the “Ambac Litigation”). Plaintiffs allege, among other things, that CONA (as successor to Chevy Chase Bank (“CCB”)) breached certain representations and warranties in contracts relating to six securitizations with an aggregate original principal balance of approximately $5.2 billion which were sponsored by a CCB affiliate in 2006 and 2007 and backed by loans originated by CCB. Almost half of the securities issued by the six trusts are insured by Ambac. Plaintiffs seek unspecified damages, an order compelling CONA to indemnify Ambac for all accrued and future damages based on alleged breaches of representations and warranties relating to a limited sampling of loans in the portfolio, the repurchase of specific mortgage loans to which the alleged breaches of representations and warranties relate, and all related fees, costs, and interest. CONA moved to dismiss the complaint on January 14, 2013.

On May 30, June 29, and July 30, 2012, FHFA (acting as conservator for Freddie Mac) filed three summons with notice in the New York state court against GreenPoint, on behalf of the trustees for three RMBS trusts backed by loans originated by GreenPoint with an aggregate original principal balance of $3.4 billion. On January 25, 2013, the plaintiffs filed an amended consolidated complaint in the name of the three trusts, acting by the respective trustees, alleging breaches of contractual representations and warranties regarding compliance with GreenPoint underwriting guidelines relating to certain loans. (the “FHFA Litigation”). Plaintiffs seek specific performance of the repurchase obligations with respect to the loans for which they have provided notice of alleged breaches as well as all other allegedly breaching loans, rescissory damages, indemnification, costs and interest. GreenPoint moved to dismiss the complaint on April 4, 2013.

On July 8, 2013, Lehman XS Trust, Series 2006-4N, by its trustee U.S. Bank, N.A. filed a lawsuit in the Southern District of New York against GreenPoint alleging breaches of representations and warranties made in certain loan sale agreements, pursuant to which GreenPoint sold mortgage loans with an original principal balance of $915 million to Lehman Brothers for securitization and sale to investors. The lawsuit (“the LXS Trust Litigation”) seeks specific performance of GreenPoint’s obligation to repurchase certain allegedly breaching loans, or in the alternative, the repurchase of all loans in the trust, the award of rescissory damages, costs, fees and interest.

As noted above in the section entitled Potential Mortgage Representation & Warranty Liabilities, the Company’s subsidiaries establish reserves with respect to representation and warranty litigation matters, where appropriate, within the Company’s overall representation and warranty reserves. Please see above for more details.

FHLB Securities Litigation

On April 20, 2011, the Federal Home Loan Bank of Boston (the “FHLB of Boston”) filed suit against dozens of mortgage industry participants in Massachusetts Superior Court, alleging, among other things, violations of Massachusetts state securities laws in the sale and marketing of certain residential mortgage-backed securities (the “FHLB of Boston Litigation”). Capital One Financial Corporation and Capital One, National Association are named in the complaint as alleged successors in interest to Chevy Chase Bank, which allegedly marketed some of the mortgage-backed securities at issue in the litigation. The FHLB of Boston seeks rescission, unspecified damages, attorneys’ fees, and other unspecified relief. The case was removed to the United States District Court for the District of Massachusetts in May 2011. FHLB of Boston filed an Amended Complaint on June 29, 2012, and the Company filed a motion to dismiss on October 11, 2012, which is pending.

Checking Account Overdraft Litigation

In May 2010, Capital One Financial Corporation and COBNA were named as defendants in a putative class action named Steen v. Capital One Financial Corporation, et al., filed in the U.S. District Court for the Eastern District of Louisiana. Plaintiff challenges practices relating to fees for overdraft and non-sufficient funds fees on consumer checking accounts. Plaintiff alleges that our methodology for posting transactions to customer accounts is designed to maximize the generation of overdraft fees, supporting claims for breach of contract, breach of the covenant of good faith and fair dealing, unconscionability, conversion, unjust enrichment and violations of state unfair trade practices laws. Plaintiff seeks a range of remedies, including restitution, disgorgement, injunctive relief, punitive damages and attorneys’ fees. In May 2010, the case was transferred to the Southern District of Florida for coordinated pre-trial proceedings as part of a multi-district litigation (MDL) involving numerous defendant banks, In re Checking Account Overdraft Litigation. In January 2011, plaintiffs filed a second amended complaint against CONA in the MDL court. In February 2011, CONA filed a motion to dismiss the second amended complaint. On March 21, 2011, the MDL court granted CONA’s motion to dismiss claims of breach of the covenant of good faith and fair dealing under Texas law, but denied the motion to dismiss in all other respects. On June 21, 2012, the MDL court granted plaintiff’s motion for class certification. The modified scheduling order entered by the MDL court on May 21, 2013, contemplates the conclusion of discovery in the fourth quarter 2013 and we anticipate a remand to the Eastern District of Louisiana in the first quarter 2014.

Hawaii, Mississippi, Missouri and New Mexico State Attorney General Payment Protection Matters

On April 12, 2012, the Attorney General of Hawaii filed a lawsuit in First Circuit Court in Hawaii against Capital One Bank (USA) N.A., and Capital One Services, LLC. The case is one of several similar lawsuits filed by the Attorney General of Hawaii against various banks challenging the marketing and sale of payment protection and credit monitoring products. On June 28, 2012, the Attorney General of Mississippi filed substantially similar suits against Capital One and several other banks. On April 17, 2013, the Attorney General of New Mexico also filed substantially similar suits against Capital One and several other banks. All three state attorney general complaints allege that Capital One enrolls customers in such programs without their consent and that Capital One enrolls customers in such programs in circumstances in which the customer is not eligible to receive benefits for the product in question. All suits allege unjust enrichment and violation of Unfair and Deceptive Practices Act statutes. The remedies sought in the lawsuits include an injunction prohibiting the Company from engaging in the alleged violations, restitution for all persons allegedly injured by the complained of practices, civil penalties and costs. On May 18, 2012, Capital One removed the Hawaii AG case to U.S. District Court, District of Hawaii. On November 30, 2012, the court denied the Hawaii AG’s motion to remand. The Hawaii AG petitioned to appeal the District Court’s decision to the Ninth Circuit Court of Appeals, which was granted by the Ninth Circuit on April 1, 2013. The District Court case is now stayed pending the appeal. On August 10, 2012 Capital One removed the Mississippi AG case to the U.S. District Court, Southern District of Mississippi. On July 31, 2013, the court denied the Mississippi AG’s motion to remand. On June 3, 2013, Capital One removed the New Mexico AG case to the U.S. District Court, District of New Mexico. In response, on July 2, 2013, the New Mexico AG filed an Amended Complaint in federal court, adding a claim for alleged violations of the TILA. Relatedly, Capital One has provided information to the Attorney General of Missouri as part of an industry-wide informal inquiry initiated in August, 2011, relating to the marketing of payment protection products.

Intellectual Ventures Corp., et al.

On June 19, 2013, Intellectual Ventures I, LLC and Intellectual Ventures II, LLC (collectively “IV”) sued Capital One Financial Corp., Capital One Bank (USA), N.A. and Capital One, N.A. (collectively “Capital One”) for patent infringement in the United States District Court for the Eastern District of Virginia. In the Complaint, IV alleges infringement of patents related to various business processes across the Capital One enterprise. IV simultaneously filed patent infringement actions against numerous other financial institutions on the same and other patents in several other federal courts. Capital One is investigating the claims alleged by IV and is preparing its defense of the claims.

Derivative Actions

On August 17, 2012, a derivative action, titled Iron Workers Mid-South Pension Fund v. Fairbank, et al., Case No. 2012 14130 (“Iron Workers Action”), was filed by a putative stockholder on behalf of the Company in Virginia Circuit Court of Fairfax County (hereafter “Virginia Circuit Court”) against certain current and former directors and officers of the Company, alleging breach of the fiduciary duty of loyalty, gross mismanagement, corporate waste, and unjust enrichment. The complaint’s allegations stem from the Company’s entering into consent orders with the Office of the Comptroller of the Currency and the Consumer Financial Protection Bureau regarding vendor sales practices of payment protection and credit monitoring products. Plaintiff shareholder generally alleges that the alleged failure of the Company’s officers and directors to oversee certain practices between 2010 and early 2012 caused harm to the Company, which is named as a “nominal defendant.” The action includes claims for, among other things, damages in favor of the Company, certain corporate actions to purportedly improve the Company’s corporate governance and internal procedures, and an award of costs and expenses to the putative plaintiff stockholder, including attorneys’ fees. On September 19, 2012, a second derivative complaint, titled Barovic v. Fairbank, et al., Case No. 2012 14130, was filed by another putative stockholder on behalf of the Company also in the Virginia Circuit Court. The Barovic derivative complaint is substantially identical to the Iron Workers’ Action (collectively “Derivative Actions”). The defendants removed the Derivative Actions from Virginia Circuit Court to the U. S. District Court for the Eastern District of Virginia and filed a motion to dismiss the complaints. On June 24, 2013, the court granted Capital One’s motion to dismiss, finding that the plaintiffs did not adequately allege facts showing that the Board could not be impartial in responding to a litigation demand. The court also dismissed with prejudice the claims for unjust enrichment and corporate waste, and the claims against the named officer defendants. The plaintiffs filed an amended complaint on July 8, 2013.

Telephone Consumer Protection Act Litigation

In December 2012, the Capital One Telephone Consumer Protection Act (“TCPA”) Litigation Multi-district Litigation matter was created as a result of a transfer order issued by the United States Judicial Panel on Multi-district Litigation (“TCPA MDL”), which consolidated for pretrial proceedings in the U.S. District Court for the Northern District of Illinois three pending putative class actions-Bridgett Amadeck, et al. v. Capital One Financial Corporation, et al. (W.D. Washington); Nicholas Martin, et al. v. Capital One Bank (USA), N.A., et al. (N.D. Illinois); and Charles C. Patterson v. Capital One Bank (USA), N.A., et al. (N.D. Illinois)-and several individual lawsuits. On February 28, 2013, the putative class action plaintiffs in the TCPA MDL filed a Consolidated Master Class Action Complaint. The Consolidated Master Class Action Complaint and individual lawsuits allege that COBNA and/or entities acting on its behalf violated the TCPA by contacting consumers on their cellular telephones using an automatic telephone dialing system and/or artificial or prerecorded voice without first obtaining prior express consent to do so. The plaintiffs seek statutory damages for alleged negligent and willful violations of the TCPA, attorneys’ fees, costs, and injunctive relief.

Other Pending and Threatened Litigation

In addition, we are commonly subject to various pending and threatened legal actions relating to the conduct of our normal business activities. In the opinion of management, the ultimate aggregate liability, if any, arising out of all such other pending or threatened legal actions will not be material to our consolidated financial position or our results of operations.

Summary of Significant Accounting Policies (Policies)	6 Months Ended
Summary of Significant Accounting Policies (Policies)	Jun. 30, 2013
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the U.S. (“U.S. GAAP”) for interim financial information and should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2012 (the “2012 Form 10-K”). Certain financial information that is normally included in the annual financial statements in accordance with U.S. GAAP, but is not required for interim reporting purposes, has been condensed or omitted. In the opinion of management, all adjustments of a normal recurring nature considered necessary for a fair presentation of our interim unaudited financial statements are reflected.
Use of Estimates	Use of Estimates The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the unaudited condensed consolidated financial statements and related disclosures. These estimates are based on information available as of the date of the unaudited condensed consolidated financial statements. While management makes its best judgment, actual amounts or results could differ from these estimates. Interim period results may not be indicative of results for the full year.
Principles of Consolidation	Principles of Consolidation The unaudited condensed consolidated financial statements include the accounts of Capital One Financial Corporation and all other entities in which we have a controlling financial interest. All significant intercompany accounts and transactions have been eliminated. Certain prior period amounts have been reclassified to conform to the current period presentation.
Significant Accounting Policies	Significant Accounting Policies We provide a summary of our significant accounting policies in our 2012 Form 10-K under “Notes to Consolidated Financial Statements—Note 1—Summary of Significant Accounting Policies.” There have been no significant changes to these policies during 2013 other than as disclosed in “Note 5—Allowance for Loan and Lease Losses,” which provides details on our change in our process for estimating the allowance for loan losses and reserve for unfunded lending commitments for our commercial loan portfolio. Below we describe accounting standards that we adopted in 2013 and recently issued accounting standards that we have not yet adopted. *Accounting Standards Adopted in 2013* Comprehensive Income: Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income In February 2013, the Financial Accounting Standards Board (“FASB”) issued new guidance requiring an entity to report the effect of significant reclassifications out of accumulated other comprehensive income on the respective line items in net income if the amount being reclassified is required under U.S. GAAP to be reclassified in its entirety to net income. The new guidance does not change the items which must be reported in other comprehensive income, how such items are measured or when they must be reclassified from other comprehensive income to net income. The guidance was effective for reporting periods beginning after December 15, 2012. Our adoption of the guidance on January 1, 2013 had no impact on our financial condition, results of operations or liquidity as it only affects our disclosures. See “Note 10—Stockholders’ Equity” for further details. Offsetting Financial Assets and Liabilities Effective January 13, 2013 we were required to disclose both gross and net information about instruments and transactions eligible for offset in the balance sheet as well as instruments and transactions subject to an agreement similar to a master netting arrangement. The disclosures will be required irrespective of whether such instruments are presented gross or net on the balance sheet. The guidance was effective for annual and interim reporting periods beginning on or after January 1, 2013, with comparative retrospective disclosures required for all periods presented. Our adoption of the guidance had no effect on our financial condition, results of operations or liquidity as it only affects our disclosures. See “Note 9—Derivatives Instruments and Hedging Activities” for further details. *Recently Issued but Not Yet Adopted Accounting Standards* Obligations Resulting from Joint and Several Liability Arrangements In February 2013, the FASB issued guidance for the recognition, measurement, and disclosure of obligations resulting from joint and several liability arrangements for which the total amount of the obligation within the scope of this guidance is fixed at the reporting date, except for obligations addressed within existing guidance in U.S. GAAP. The guidance clarifies that an entity shall measure obligations as the sum of the amount the reporting entity agreed to pay on the basis of its arrangement among its co-obligors and any additional amount the reporting entity expects to pay on behalf of its co-obligors. The guidance also requires an entity to disclose the nature and amount of the obligation as well as other information about those obligations. The guidance is effective for annual and interim periods beginning after December 15, 2013, with early adoption permitted. We do not expect our adoption of this guidance in the first quarter of 2014 to have a significant effect on our financial condition, results of operations or liquidity as the guidance is consistent with our current practice. New Benchmark Interest Rate for Hedge Accounting Purposes In July 2013, the FASB issued guidance permitting the use of the Fed Funds Effective Swap Rate (or Overnight Index Swap Rate, “OIS”) as a benchmark interest rate for hedge accounting purposes. The addition of OIS expands the number of benchmark interest rates to three, including the US Treasury rate and London Interbank Offered Rate swap rate. The guidance also removes the previous restriction on using different benchmark rates for similar hedges. The guidance is effective for qualifying new or redesignated hedging relationships entered into on or after July 17, 2013. See “Note 9—Derivatives Instruments and Hedging Activities” for further details regarding the impact derivative contracts designated as qualifying accounting hedges have on our financial condition and results of operations.

- Definition

Disclosure of accounting policy regarding (1) the principles it follows in consolidating or combining the separate financial statements, including the principles followed in determining the inclusion or exclusion of subsidiaries or other entities in the consolidated or combined financial statements and (2) its treatment of interests (for example, common stock, a partnership interest or other means of exerting influence) in other entities, for example consolidation or use of the equity or cost methods of accounting. The accounting policy may also address the accounting treatment for intercompany accounts and transactions, noncontrolling interest, and the income statement treatment in consolidation for issuances of stock by a subsidiary.

+ References + Details

Discontinued Operations (Tables)

6 Months Ended

Jun. 30, 2013

Discontinued Operations And Disposal Groups [Abstract]

Summary of Results from Discontinued Operations

The following table summarizes the results from discontinued operations related to the closure of our wholesale mortgage banking unit:


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars in millions)	2013			2012			2013			2012
Non-interest expense, net	$	(190	)	$	(160	)	$	(315	)	$	(321	)

Loss from discontinued operations before taxes		(190	)		(160	)		(315	)		(321	)
Income tax benefit		(71	)		(60	)		(118	)		(119	)

Loss from discontinued operations	$	(119	)	$	(100	)	$	(197	)	$	(202	)

Investment Securities (Tables)

6 Months Ended

Jun. 30, 2013

Investments Debt And Equity Securities [Abstract]

Schedule of Available-for-Sale Securities


	June 30, 2013
(Dollars in millions)	Amortized Cost		Total Gross Unrealized Gains		Gross Unrealized Losses- OTTI⁽¹⁾			Gross Unrealized Losses- Other⁽²⁾			Total Gross Unrealized Losses			Fair Value
Securities available for sale:
U.S. Treasury debt obligations	$	838	$	2	$	0		$	0		$	0		$	840
U.S. agency debt obligations⁽³⁾		101		0		0			0			0			101
Corporate debt securities guaranteed by U.S. government agencies⁽⁴⁾		1,240		2		0			(38	)		(38	)		1,204
Residential mortgage-backed securities (“RMBS”):
Agency⁽⁵⁾		40,798		267		0			(1,202	)		(1,202	)		39,863
Non-agency		3,393		326		(16	)		(19	)		(35	)		3,684

Total RMBS		44,191		593		(16	)		(1,221	)		(1,237	)		43,547

Commercial mortgage-backed securities (“CMBS”):
Agency⁽⁵⁾		5,984		28		0			(126	)		(126	)		5,886
Non-agency		1,713		16		0			(63	)		(63	)		1,666

Total CMBS		7,697		44		0			(189	)		(189	)		7,552

Other asset-backed securities (“ABS”)⁽⁶⁾		7,405		45		0			(36	)		(36	)		7,414
Other securities⁽⁷⁾		1,957		31		0			(44	)		(44	)		1,944

Total securities available for sale	$	63,429	$	717	$	(16	)	$	(1,528	)	$	(1,544	)	$	62,602


	December 31, 2012
(Dollars in millions)	Amortized Cost		Total Gross Unrealized Gains		Gross Unrealized Losses- OTTI⁽¹⁾			Gross Unrealized Losses- Other⁽²⁾			Total Gross Unrealized Losses			Fair Value
Securities available for sale:
U.S. Treasury debt obligations	$	1,548	$	4	$	0		$	0		$	0		$	1,552
U.S. agency debt obligations⁽³⁾		301		2		0			(1	)		(1	)		302
Corporate debt securities guaranteed by U.S. government agencies⁽⁴⁾		1,003		10		0			(1	)		(1	)		1,012
Residential mortgage-backed securities (“RMBS”):
Agency⁽⁵⁾		39,408		652		0			(58	)		(58	)		40,002
Non-agency		3,607		312		(38	)		(10	)		(48	)		3,871

Total RMBS		43,015		964		(38	)		(68	)		(106	)		43,873

Commercial mortgage-backed securities (“CMBS”):
Agency⁽⁵⁾		6,045		103		0			(4	)		(4	)		6,144
Non-agency		1,425		62		0			(2	)		(2	)		1,485

Total CMBS		7,470		165		0			(6	)		(6	)		7,629

Other asset-backed securities (“ABS”)⁽⁶⁾		8,393		70		0			(5	)		(5	)		8,458
Other securities⁽⁷⁾		1,120		34		0			(1	)		(1	)		1,153

Total securities available for sale	$	62,850	$	1,249	$	(38	)	$	(82	)	$	(120	)	$	63,979

⁽¹⁾	Represents the amount of cumulative non-credit other-than-temporary impairment (“OTTI”) losses recorded in AOCI. These losses are included in total gross unrealized losses.

⁽²⁾	Represents the amount of cumulative gross unrealized losses on securities for which we have not recognized OTTI.

⁽³⁾	Includes debt securities issued by Fannie Mae and Freddie Mac with an amortized cost of $100 million and $300 million as of June 30, 2013 and December 31, 2012, respectively, and fair value of $100 million and $302 million as of June 30, 2013 and December 31, 2012, respectively.

⁽⁴⁾	Consists of corporate debt securities guaranteed by other U.S. government agencies, such as the Export-Import Bank of the United States.

⁽⁵⁾

⁽⁶⁾

⁽⁷⁾	Includes foreign government/agency bonds, covered bonds, corporate securities, municipal securities and equity investments primarily related to activities under the Community Reinvestment Act (“CRA”).

Schedule of Available-for-Sale Securities in Gross Unrealized Loss Position


	June 30, 2013
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Securities available for sale:
U.S. agency debt obligations⁽¹⁾	$	118	$	0		$	0	$	0		$	118	$	0
Corporate debt securities guaranteed by U.S. government agencies⁽²⁾		1,094		(38	)		0		0			1,094		(38	)
RMBS:
Agency⁽³⁾		27,138		(1,190	)		931		(12	)		28,069		(1,202	)
Non-agency		340		(19	)		412		(16	)		752		(35	)

Total RMBS		27,478		(1,209	)		1,343		(28	)		28,821		(1,237	)

CMBS:
Agency⁽³⁾		3,471		(126	)		6		0			3,477		(126	)
Non-agency		1,134		(62	)		31		(1	)		1,165		(63	)

Total CMBS		4,605		(188	)		37		(1	)		4,642		(189	)

Other ABS		3,271		(34	)		310		(2	)		3,581		(36	)
Other securities		1,146		(44	)		13		0			1,159		(44	)

Total securities available for sale in a gross unrealized loss position	$	37,712	$	(1,513	)	$	1,703	$	(31	)	$	39,415	$	(1,544	)


	December 31, 2012
	Less than 12 Months					12 Months or Longer					Total
(Dollars in millions)	Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses			Fair Value		Gross Unrealized Losses
Securities available for sale:
U.S. agency debt obligations⁽¹⁾	$	199	$	(1	)	$	0	$	0		$	199	$	(1	)
Corporate debt securities guaranteed by U.S. government agencies⁽²⁾		172		(1	)		0		0			172		(1	)
RMBS:
Agency⁽³⁾		8,720		(46	)		884		(12	)		9,604		(58	)
Non-agency		196		(19	)		471		(29	)		667		(48	)

Total RMBS		8,916		(65	)		1,355		(41	)		10,271		(106	)

CMBS:
Agency⁽³⁾		1,009		(4	)		0		0			1,009		(4	)
Non-agency		201		(2	)		0		0			201		(2	)

Total CMBS		1,210		(6	)		0		0			1,210		(6	)

Other ABS		1,102		(4	)		99		(1	)		1,201		(5	)
Other securities		103		0			13		(1	)		116		(1	)

Total securities available for sale in a gross unrealized loss position	$	11,702	$	(77	)	$	1,467	$	(43	)	$	13,169	$	(120	)

⁽¹⁾	Includes debt securities issued by Fannie Mae and Freddie Mac.

⁽²⁾	Includes corporate debt securities guaranteed by other U.S. government agencies, such as the Export-Import Bank of the United States.

⁽³⁾	Includes mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

Schedule of Scheduled Contractual Maturities of Investment Securities

The following table summarizes the remaining scheduled contractual maturities, assuming no prepayments, of our investment securities as of June 30, 2013:


	June 30, 2013
(Dollars in millions)	Amortized Cost		Fair Value
Due in 1 year or less	$	1,777	$	1,780
Due after 1 year through 5 years		6,680		6,684
Due after 5 years through 10 years		5,150		5,014
Due after 10 years⁽¹⁾		49,822		49,124

Total	$	63,429	$	62,602

⁽¹⁾	Investments with no stated maturities, which consist of equity securities, are included with contractual maturities due after 10 years.

Schedule of Expected Maturities and Weighted Average Yields of Investment Securities by Major Security Type

The table below summarizes, by major security type, the expected maturities and the weighted average yields of our investment securities as of June 30, 2013.

June 30, 2013

Due in 1 Year
or Less

Due > 1 Year
through
5 Years

Due > 5 Years
through
10 Years

Due > 10 Years

Total

(Dollars in millions)

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Amount

Average
Yield⁽¹⁾

Fair value of securities available for sale:

U.S. Treasury debt obligations

0.00

840

0.50

0.00

840

0.50

U.S. agency debt obligations⁽²⁾

101

4.59

0.00

101

4.59

Corporate debt securities guaranteed by U.S. government agencies⁽³⁾

0.00

202

1.92

988

1.79

3.48

1,204

1.83

RMBS:

Agency⁽⁴⁾

320

3.42

8,232

2.94

26,061

2.45

5,250

2.57

39,863

2.57

Non-agency

8.47

1,692

7.55

1,778

8.37

148

8.93

3,684

8.02

Total RMBS

386

4.25

9,924

3.69

27,839

2.78

5,398

2.73

43,547

2.99

CMBS:

Agency⁽⁴⁾

197

1.62

3,160

1.95

2,521

2.39

6.85

5,886

2.14

Non-agency

200

3.64

294

3.40

1,154

3.08

3.04

1,666

3.20

Total CMBS

397

2.63

3,454

2.07

3,675

2.61

4.10

7,552

2.37

Other ABS

1,221

1.09

5,508

1.06

587

2.94

6.31

7,414

1.28

Other securities⁽⁵⁾

840

0.90

439

1.48

540

2.56

125

0.04

1,944

1.47

Total securities available for sale

2,945

1.78

20,367

2.49

33,629

2.73

5,661

2.75

62,602

2.61

Amortized cost of securities available for sale

2,942

20,137

34,415

5,935

63,429

⁽¹⁾	Yields are calculated based on the amortized cost of each security.

⁽²⁾	Includes debt securities issued by Fannie Mae and Freddie Mac.

⁽³⁾	Includes corporate debt securities guaranteed by other U.S. government agencies, such as the Export-Import Bank of the United States.

⁽⁴⁾	Includes mortgage-backed securities issued by Fannie Mae, Freddie Mac and Ginnie Mae.

⁽⁵⁾	Yields of tax-exempt securities are calculated on a fully taxable-equivalent (“FTE”) basis.

Schedule of Credit Losses Related to Debt Securities Recognized in Earnings

The table below presents activity for the three and six months ended June 30, 2013 and 2012, related to the credit component of OTTI recognized in earnings on investment debt securities:


	Three Months Ended June 30,				Six Months Ended June 30,
(Dollars in millions)	2013		2012		2013		2012
Credit loss component, beginning of period	$	145	$	82	$	120	$	68
Additions:
Initial credit impairment		3		9		11		10
Subsequent credit impairment		1		4		18		17

Total additions		4		13		29		27

Reductions:
Sales of credit-impaired securities		0		0		0		0

Total reductions		0		0		0		0

Credit loss component, end of period	$	149	$	95	$	149	$	95

Schedule of Changes in AOCI, Net of Taxes, Related to Available-for-Sale Securities


	Three Months Ended June 30,
	2013									2012
(Dollars in millions)	Before Tax			Tax			After Tax			Before Tax			Tax			After Tax
Beginning balance AOCI related to securities available for sale	$	920		$	347		$	573		$	480		$	170		$	310
Net unrealized gains (losses)		(1,746	)		(657	)		(1,089	)		217			90			127
Net realized gains reclassified from AOCI into earnings		(1	)		0			(1	)		(30	)		(11	)		(19	)

Ending balance AOCI related to securities available for sale	$	(827	)	$	(310	)	$	(517	)	$	667		$	249		$	418


	Six Months Ended June 30,
	2013									2012
(Dollars in millions)	Before Tax			Tax			After Tax			Before Tax			Tax			After Tax
Beginning balance AOCI related to securities available for sale	$	1,129		$	426		$	703		$	456		$	170		$	286
Net unrealized gains (losses)		(1,953	)		(735	)		(1,218	)		252			94			158
Net realized gains reclassified from AOCI into earnings		(3	)		(1	)		(2	)		(41	)		(15	)		(26	)

Ending balance AOCI related to securities available for sale	$	(827	)	$	(310	)	$	(517	)	$	667		$	249		$	418

Schedule of Gross Realized Gains and Losses on Sale and Redemption of Available-for-Sale Securities Recognized in Earnings


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars in millions)	2013			2012			2013			2012
Gross realized investment gains	$	3		$	32		$	6		$	49
Gross realized investment losses		(2	)		(2	)		(3	)		(8	)

Net realized gains	$	1		$	30		$	3		$	41

Total proceeds from sales	$	600		$	6,921		$	1,320		$	14,258

Schedule of Outstanding Contractual Balance and Carrying Value of Credit-Impaired ING Direct Debt Securities

The table below presents the outstanding contractual balance and the carrying value of the acquired credit-impaired investment debt securities as of June 30, 2013:


	June 30, 2013
(Dollars in millions)	Purchased Credit-Impaired Securities
Contractual principal and interest	$	5,038

Carrying value	$	2,524

Schedule of Changes in Accretable Yield of Acquired Securities

The following table presents changes in the accretable yield related to the acquired credit-impaired investment debt securities:


(Dollars in millions)	Purchased Credit-Impaired Securities
Accretable yield as of December 31, 2011	$	0
Additions from new acquisitions⁽¹⁾		1,743
Accretion recognized in earnings		(202	)
Reductions due to disposals, transfers, and other non-credit related changes		0
Net reclassifications (to)/from nonaccretable difference		(29	)

Accretable yield as of December 31, 2012	$	1,512
Additions from new acquisitions		62
Accretion recognized in earnings		(120	)
Reductions due to disposals, transfers, and other non-credit related changes		1
Net reclassifications (to)/from nonaccretable difference		(13	)

Accretable yield as of June 30, 2013	$	1,442

⁽¹⁾	Includes securities acquired in the ING Direct acquisition as well as other securities purchased.

Loans (Tables)

6 Months Ended

Jun. 30, 2013

Receivables [Abstract]

Composition of Loans Held-for-Investment Portfolio

The table below presents the composition of our portfolio of loans held for investment, which includes restricted loans for securitization investors, as of June 30, 2013 and December 31, 2012.


(Dollars in millions)	June 30, 2013		December 31, 2012
Credit Card business:
Domestic credit card loans	$	69,986	$	82,328
International credit card loans		7,820		8,614

Total credit card loans		77,806		90,942

Domestic installment loans		504		813

Total credit card		78,310		91,755

Consumer Banking business:
Auto		29,369		27,123
Home loan		39,163		44,100
Other retail		3,686		3,904

Total consumer banking		72,218		75,127

Commercial Banking business:⁽¹⁾
Commercial and multifamily real estate		18,570		17,732
Commercial and industrial		21,170		19,892

Total commercial lending.		39,740		37,624
Small-ticket commercial real estate.		1,065		1,196

Total commercial banking		40,805		38,820
Other:
Other loans.		179		187

Total loans	$	191,512	$	205,889

⁽¹⁾	Includes construction loans and land development loans totaling $2.2 billion and $2.1 billion as of June 30, 2013 and December 31, 2012, respectively.

Aging of Held-for-Investment Loans by Portfolio Segment and Class

June 30, 2013

(Dollars in millions)

Current

30-59
Days

60-89
Days

³ 90
Days

Total
Delinquent
Loans

Acquired
Loans

Total
Loans

³ 90 Days
and
Accruing⁽¹⁾

Nonperforming
Loans⁽¹⁾

Credit Card:

Domestic credit card

68,253

701

454

993

2,148

70,490

993

International credit card

7,445

148

143

375

7,820

Total credit card

75,698

849

538

1,136

2,523

78,310

1,086

Consumer Banking:

Auto

27,461

1,253

517

129

1,899

29,369

128

Home loan

7,040

249

327

31,796

39,163

398

Retail banking

3,599

3,686

Total consumer banking

38,100

1,326

549

400

2,275

31,843

72,218

566

Commercial Banking:

Commercial and multifamily real estate

18,260

205

105

18,570

Commercial and industrial

20,830

139

201

21,170

136

Total commercial lending

39,090

139

143

344

306

39,740

232

Small-ticket commercial real estate

1,046

1,065

Total commercial banking

40,136

151

147

363

306

40,805

244

Other:

Other loans

114

179

Total.

154,048

2,331

1,155

1,703

5,189

32,275

191,512

1,107

930

% of Total loans

80.4

1.2

0.6

0.9

2.7

16.9

100.0

0.6

0.5


(Dollars in millions)	December 31, 2012
(Dollars in millions)	Current			30-59 Days			60-89 Days			³ 90 Days			Total Delinquent Loans			Acquired Loans			Total Loans			³ 90 Days and Accruing⁽¹⁾			Nonperforming Loans⁽¹⁾
Credit Card:
Domestic credit card	$	79,852		$	932		$	659		$	1,410		$	3,001		$	288		$	83,141		$	1,410		$	0
International credit card		8,227			145			89			153			387			0			8,614			100			100

Total credit card		88,079			1,077			748			1,563			3,388			288			91,755			1,510			100

Consumer Banking:
Auto		25,057			1,341			559			149			2,049			17			27,123			0			149
Home loan		7,317			63			29			288			380			36,403			44,100			0			422
Retail banking		3,789			26			10			45			81			34			3,904			1			71

Total consumer banking		36,163			1,430			598			482			2,510			36,454			75,127			1			642

Commercial Banking:
Commercial and multifamily real estate		17,357			64			77			107			248			127			17,732			2			137
Commercial and industrial		19,525			57			3			75			135			232			19,892			14			133

Total commercial lending		36,882			121			80			182			383			359			37,624			16			270

Small-ticket commercial real estate		1,153			28			9			6			43			0			1,196			0			12

Total commercial banking		38,035			149			89			188			426			359			38,820			16			282

Other:
Other loans		118			8			5			23			36			33			187			0			30

Total	$	162,395		$	2,664		$	1,440		$	2,256		$	6,360		$	37,134		$	205,889		$	1,527		$	1,054

% of Total loans		78.9	%		1.3	%		0.7	%		1.1	%		3.1	%		18.0	%		100.0	%		0.7	%		0.5	%

⁽¹⁾	Acquired loans are excluded from loans reported as 90 days and still accruing interest and nonperforming loans.

Credit Card: Risk Profile by Geographic Region and Delinquency Status

analysis of the migration of loans between delinquency categories over time. The table below displays the geographic profile of our credit card loan portfolio and delinquency statistics as of as of June 30, 2013 and December 31, 2012. We also present comparative net charge-offs for the second quarter and first six months of 2013 and 2012.

Credit Card: Risk Profile by Geographic Region and Delinquency Status

June 30, 2013

(Dollars in millions)

Loans

% of
Total⁽¹⁾

Acquired
Loans

% of
Total⁽¹⁾

Total

% of
Total⁽¹⁾

Domestic credit card and installment loans:

California

7,637

9.8

0.0

7,646

9.8

New York

5,063

6.5

0.0

5,070

6.5

Texas

4,779

6.1

0.0

4,786

6.1

Florida

4,097

5.2

0.0

4,102

5.2

Illinois

3,473

4.4

0.0

3,477

4.4

Pennsylvania

3,291

4.2

0.0

3,295

4.2

Ohio.

2,845

3.6

0.0

2,849

3.6

New Jersey

2,623

3.3

0.0

2,626

3.3

Michigan

2,499

3.2

0.0

2,502

3.2

Other

34,094

43.6

0.1

34,137

43.7

Total domestic credit card and installment loans

70,401

89.9

0.1

70,490

90.0

International credit card:

United Kingdom

3,290

4.2

0.0

3,290

4.2

Canada.

4,530

5.8

0.0

4,530

5.8

Total international credit card

7,820

10.0

0.0

7,820

10.0

Total credit card and installment loans

78,221

99.9

0.1

78,310

100.0

Selected credit metrics:

30+ day delinquencies⁽²⁾

2,498

3.19

0.03

2,523

3.22

90+ day delinquencies⁽²⁾

1,126

1.44

0.01

1,136

1.45


	December 31, 2012
(Dollars in millions)	Loans		% of Total⁽¹⁾			Acquired Loans		% of Total⁽¹⁾			Total		% of Total⁽¹⁾
Domestic credit card and installment loans:
California	$	9,245		10.0	%	$	31		0.1	%	$	9,276		10.1	%
Texas		5,910		6.5			23		0.0			5,933		6.5
New York		5,846		6.4			23		0.0			5,869		6.4
Florida		4,835		5.3			17		0.0			4,852		5.3
Illinois		4,100		4.5			15		0.0			4,115		4.5
Pennsylvania		3,861		4.2			14		0.0			3,875		4.2
Ohio		3,351		3.6			12		0.0			3,363		3.6
New Jersey		3,060		3.3			10		0.0			3,070		3.3
Michigan		2,917		3.2			11		0.0			2,928		3.2
Other		39,728		43.3			132		0.2			39,860		43.5

Total domestic credit card and installment loans		82,853		90.3			288		0.3			83,141		90.6

International credit card:
United Kingdom		3,678		4.0			0		0.0			3,678		4.0
Canada		4,936		5.4			0		0.0			4,936		5.4

Total international credit card		8,614		9.4			0		0.0			8,614		9.4

Total credit card and installment loans	$	91,467		99.7	%	$	288		0.3	%	$	91,755		100.0	%

Selected credit metrics:
30+ day delinquencies⁽²⁾	$	3,326		3.62	%	$	62		0.07	%	$	3,388		3.69	%
90+ day delinquencies⁽²⁾		1,530		1.67			33		0.03			1,563		1.70


	Three Months Ended June 30,										Six Months Ended June 30,
	2013					2012					2013					2012
(Dollars in millions)	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Net charge-offs:
Domestic credit card	$	749		4.28	%	$	510		2.86	%	$	1,576		4.36	%	$	1,041		3.32	%
International credit card		101		5.08			112		5.49			196		4.83			227		5.51

Total⁽³⁾	$	850		4.36	%	$	622		3.13	%	$	1,772		4.41	%	$	1,268		3.57	%

⁽¹⁾	Percentages by geographic region within the domestic and international credit card portfolios are calculated based on the total held-for-investment credit card loans as of the end of the reported period.

⁽²⁾	Delinquency rates calculated by dividing delinquent credit card loans by the total balance of credit card loans held for investment as of the end of the reported period.

⁽³⁾	Calculated by dividing annualized net charge-offs by average credit card loans held for investment for the three and six months ended June 30, 2013 and 2012.

Consumer Banking: Risk Profile by Geographic Region, Delinquency Status and Performing Status

Consumer Banking: Risk Profile by Geographic Region, Delinquency Status and Performing Status

(Dollars in millions)

June 30, 2013

Loans

Acquired Loans

Total

Loans

% of
Total⁽¹⁾

Loans

% of
Total⁽¹⁾

Loans

% of
Total⁽¹⁾

Auto:

Texas

4,491

6.2

0.0

4,491

6.2

California

2,991

4.1

0.0

2,991

4.1

Florida

1,813

2.5

0.0

1,813

2.5

Louisiana

1,621

2.2

0.0

1,621

2.2

Georgia

1,518

2.1

0.0

1,518

2.1

Illinois

1,197

1.7

0.0

1,197

1.7

Ohio

1,137

1.6

0.0

1,137

1.6

Other

14,592

20.1

0.1

14,601

20.2

Total auto

29,360

40.5

0.1

29,369

40.6

Home loan:

California

1,093

1.5

8,035

11.1

9,128

12.6

New York

1,585

2.2

1,405

1.9

2,990

4.1

Illinois

0.1

2,487

3.5

2,582

3.6

Maryland

407

0.6

1,657

2.3

2,064

2.9

New Jersey

375

0.5

1,547

2.2

1,922

2.7

Virginia

337

0.5

1,553

2.1

1,890

2.6

Florida

175

0.2

1,648

2.3

1,823

2.5

Other

3,300

4.6

13,464

18.6

16,764

23.2

Total home loan

7,367

10.2

31,796

44.0

39,163

54.2

Retail banking:

Louisiana

1,308

1.8

0.0

1,308

1.8

New York

845

1.2

0.0

845

1.2

Texas

794

1.2

0.0

794

1.2

New Jersey

283

0.4

0.0

283

0.4

Maryland

110

0.1

0.0

130

0.1

Virginia

0.1

0.0

0.1

California

0.1

0.0

0.1

Other

186

0.3

0.0

191

0.3

Total retail banking

3,648

5.2

0.0

3,686

5.2

Total consumer banking

40,375

55.9

31,843

44.1

72,218

100.0

(Dollars in millions)

June 30, 2013

Auto

Home Loan

Retail Banking

Total Consumer
Banking

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Credit performance:⁽²⁾

30+ day delinquencies

1,899

6.46

327

0.84

1.34

2,275

3.15

90+ day delinquencies

129

0.44

249

0.64

0.59

400

0.55

Nonperforming loans

128

0.44

398

1.02

1.10

566

0.78


(Dollars in millions)	December 31, 2012
	Loans					Acquired Loans					Total
	Loans		% of Total⁽¹⁾			Loans		% of Total⁽¹⁾			Loans		% of Total⁽¹⁾
Auto:
Texas	$	4,317		5.7	%	$	0		0.0	%	$	4,317		5.7	%
California		2,676		3.6			0		0.0			2,676		3.6
Florida		1,621		2.1			0		0.0			1,621		2.1
Louisiana		1,504		2.0			0		0.0			1,504		2.0
Georgia		1,404		1.9			0		0.0			1,404		1.9
Illinois		1,134		1.5			0		0.0			1,134		1.5
Ohio		1,032		1.4			0		0.0			1,032		1.4
Other		13,418		17.8			17		0.1			13,435		17.9

Total auto		27,106		36.0			17		0.1			27,123		36.1

Home loan:
California		1,168		1.6			9,098		12.1			10,266		13.7
New York		1,678		2.2			1,598		2.1			3,276		4.3
Illinois		102		0.1			2,875		3.8			2,977		3.9
Maryland		403		0.5			1,878		2.5			2,281		3.0
New Jersey		402		0.5			1,717		2.3			2,119		2.8
Virginia		342		0.5			1,748		2.3			2,090		2.8
Florida		183		0.3			1,863		2.5			2,046		2.8
Other		3,419		4.6			15,626		20.8			19,045		25.4

Total home loan		7,697		10.3			36,403		48.4			44,100		58.7

Retail banking:
Louisiana		1,447		1.9			0		0.0			1,447		1.9
New York		864		1.2			0		0.0			864		1.2
Texas		844		1.1			0		0.0			844		1.1
New Jersey		312		0.4			0		0.0			312		0.4
Maryland		96		0.1			20		0.1			116		0.2
Virginia		78		0.1			9		0.0			87		0.1
California		47		0.1			0		0.0			47		0.1
Other		182		0.2			5		0.0			187		0.2

Total retail banking		3,870		5.1			34		0.1			3,904		5.2

Total consumer banking	$	38,673		51.4	%	$	36,454		48.6	%	$	75,127		100.0	%


(Dollars in millions)	December 31, 2012
	Auto					Home Loan					Retail Banking					Total Consumer Banking
	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Credit performance:⁽²⁾
30+ day delinquencies	$	2,049		7.55	%	$	380		0.86	%	$	81		2.07	%	$	2,510		3.34	%
90+ day delinquencies		149		0.55			288		0.65			45		1.15			482		0.64
Nonperforming loans		149		0.55			422		0.96			71		1.82			642		0.85

(Dollars in millions)

Three Months Ended June 30, 2013

Auto

Home Loan

Retail Banking

Total Consumer
Banking

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Net charge-offs⁽³⁾

1.28

0.03

1.50

110

0.60


(Dollars in millions)	Three Months Ended June 30, 2012
	Auto					Home Loan					Retail Banking					Total Consumer Banking
	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Net charge-offs⁽³⁾	$	68		1.11	%	$	12		0.09	%	$	13		1.27	%	$	93		0.48	%

(Dollars in millions)

Six Months Ended June 30, 2013

Auto

Home Loan

Retail Banking

Total Consumer
Banking

Amount

Rate

Amount

Rate

Amount

Rate

Amount

Rate

Net charge-offs⁽³⁾

214

1.52

0.04

1.68

253

0.69


(Dollars in millions)	Six Months Ended June 30, 2012
	Auto					Home Loan					Retail Banking					Total Consumer Banking
	Amount		Rate			Amount		Rate			Amount		Rate			Amount		Rate
Net charge-offs⁽³⁾	$	147		1.25	%	$	27		0.13	%	$	27		1.33	%	$	201		0.60	%

⁽¹⁾	Percentages by geographic region are calculated based on the total held-for-investment consumer banking loans as of the end of the reported period.

⁽²⁾

⁽³⁾	Calculated by dividing annualized net charge-offs by average loans held for investment for the three and six months ended June 30, 2013 and 2012.

Home Loans: Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type

decline in home prices. The following table presents the distribution of our home loan portfolio as of June 30, 2013 and December 31, 2012, based on selected key risk characteristics.

Home Loan: Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type

June 30, 2013

Loans

Acquired Loans

Total Home Loans

(Dollars in millions)

Amount

% of
Total⁽¹⁾

Amount

% of
Total⁽¹⁾

Amount

% of
Total⁽¹⁾

Origination year:

< = 2005

3,154

8.0

4,447

11.4

7,601

19.4

2006

570

1.5

2,680

6.8

3,250

8.3

2007

409

1.1

5,773

14.7

6,182

15.8

2008

232

0.6

4,657

11.9

4,889

12.5

2009

143

0.4

2,909

7.4

3,052

7.8

2010

164

0.4

4,924

12.6

5,088

13.0

2011

285

0.7

5,418

13.8

5,703

14.5

2012

2,078

5.3

929

2.4

3,007

7.7

2013

332

0.8

0.2

391

1.0

Total

7,367

18.8

31,796

81.2

39,163

100.0

Geographic concentration:⁽²⁾

California

1,093

2.8

8,035

20.5

9,128

23.3

New York

1,585

4.0

1,405

3.6

2,990

7.6

Illinois

0.2

2,487

6.4

2,582

6.6

Maryland

407

1.1

1,657

4.2

2,064

5.3

New Jersey

375

0.9

1,547

4.0

1,922

4.9

Virginia

337

0.8

1,553

4.0

1,890

4.8

Florida

175

0.5

1,648

4.2

1,823

4.7

Arizona

0.2

1,606

4.1

1,699

4.3

Washington

103

0.3

1,508

3.8

1,611

4.1

Colorado

116

0.4

1,346

3.4

1,462

3.8

Other

2,988

7.6

9,004

23.0

11,992

30.6

Total

7,367

18.8

31,796

81.2

39,163

100.0

Lien type:

1^st lien

6,247

16.0

31,343

80.0

37,590

96.0

2^nd lien

1,120

2.8

453

1.2

1,573

4.0

Total

7,367

18.8

31,796

81.2

39,163

100.0

Interest rate type:

Fixed rate

2,422

6.2

3,462

8.8

5,884

15.0

Adjustable rate

4,945

12.6

28,334

72.4

33,279

85.0

Total

7,367

18.8

31,796

81.2

39,163

100.0


	December 31, 2012
	Loans					Acquired Loans					Total Home Loans
(Dollars in millions)	Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾			Amount		% of Total⁽¹⁾
Origination year:
< = 2005	$	3,483		7.9	%	$	4,858		11.0	%	$	8,341		18.9	%
2006		621		1.4			2,865		6.5			3,486		7.9
2007		446		1.0			6,189		14.0			6,635		15.0
2008		257		0.6			5,210		11.8			5,467		12.4
2009		167		0.4			3,438		7.8			3,605		8.2
2010		188		0.4			6,024		13.7			6,212		14.1
2011		324		0.7			6,705		15.2			7,029		15.9
2012		2,211		5.1			1,114		2.5			3,325		7.6

Total	$	7,697		17.5	%	$	36,403		82.5	%	$	44,100		100.0	%

Geographic concentration:⁽²⁾
California	$	1,168		2.7	%	$	9,098		20.6	%	$	10,266		23.3	%
New York		1,678		3.8			1,598		3.6			3,276		7.4
Illinois		102		0.2			2,875		6.5			2,977		6.7
Maryland		403		0.9			1,878		4.3			2,281		5.2
New Jersey		402		0.9			1,717		3.9			2,119		4.8
Virginia		342		0.8			1,748		4.0			2,090		4.8
Florida		183		0.4			1,863		4.2			2,046		4.6
Arizona		95		0.2			1,828		4.1			1,923		4.3
Washington		113		0.3			1,766		4.0			1,879		4.3
Colorado		126		0.3			1,594		3.6			1,720		3.9
Other		3,085		7.0			10,438		23.7			13,523		30.7

Total	$	7,697		17.5	%	$	36,403		82.5	%	$	44,100		100.0	%

Lien type:
1^st lien	$	6,502		14.8	%	$	35,905		81.4	%	$	42,407		96.2	%
2^nd lien		1,195		2.7			498		1.1			1,693		3.8

Total	$	7,697		17.5	%	$	36,403		82.5	%	$	44,100		100.0	%

Interest rate type:
Fixed rate	$	2,534		5.8	%	$	4,037		9.1	%	$	6,571		14.9	%
Adjustable rate		5,163		11.7			32,366		73.4			37,529		85.1

Total	$	7,697		17.5	%	$	36,403		82.5	%	$	44,100		100.0	%

⁽¹⁾	Percentages within each risk category calculated based on total held-for-investment home loans.

⁽²⁾	Represents the ten states in which we have the highest concentration of home loans.

Commercial Banking: Risk Profile by Geographic Region and Internal Risk Rating

The following table presents the geographic distribution and internal risk ratings of our commercial loan portfolio as of June 30, 2013 and December 31, 2012.

Commercial Banking: Risk Profile by Geographic Region and Internal Risk Rating

June 30, 2013

(Dollars in millions)

Commercial
&
Multifamily
Real Estate

% of
Total⁽¹⁾

Commercial
and
Industrial

% of
Total⁽¹⁾

Small-ticket
Commercial
Real Estate

% of
Total⁽¹⁾

Total
Commercial

% of
Total⁽¹⁾

Geographic concentration:⁽²⁾

Loans:

Northeast

13,477

72.6

5,371

25.3

647

60.7

19,495

47.8

Mid-Atlantic

1,667

9.0

1,247

5.9

3.8

2,954

7.2

South

2,164

11.7

9,867

46.6

6.3

12,098

29.7

Other

1,157

6.1

4,484

21.2

311

29.2

5,952

14.6

Loans

18,465

99.4

20,969

99.0

1,065

100.0

40,499

99.3

Acquired loans

105

0.6

201

1.0

0.0

306

0.7

Total

18,570

100.0

21,170

100.0

1,065

100.0

40,805

100.0

Internal risk rating:⁽³⁾

Loans:

Noncriticized

17,841

96.1

20,283

95.8

1,044

98.0

39,168

96.0

Criticized performing

528

2.8

549

2.6

0.9

1,087

2.7

Criticized nonperforming

0.5

137

0.6

1.1

244

0.6

Loans

18,465

99.4

20,969

99.0

1,065

100.0

40,499

99.3

Acquired loans:

Noncriticized

0.4

181

0.9

0.0

258

0.6

Criticized performing

0.2

0.1

0.0

0.1

Total acquired loans

105

0.6

201

1.0

0.0

306

0.7

Total

18,570

100.0

21,170

100.0

1,065

100.0

40,805

100.0


	December 31, 2012
(Dollars in millions)	Commercial & Multifamily Real Estate		% of Total⁽¹⁾			Commercial and Industrial		% of Total⁽¹⁾			Small-ticket Commercial Real Estate		% of Total⁽¹⁾			Total Commercial		% of Total⁽¹⁾
Geographic concentration:⁽²⁾
Loans:
Northeast	$	13,299		75.0	%	$	5,460		27.4	%	$	723		60.5	%	$	19,482		50.2	%
Mid-Atlantic		1,398		7.9			1,149		5.8			47		3.9			2,594		6.7
South		2,055		11.6			9,182		46.2			72		6.0			11,309		29.1
Other		853		4.8			3,869		19.4			354		29.6			5,076		13.1

Loans		17,605		99.3			19,660		98.8			1,196		100.0			38,461		99.1
Acquired loans		127		0.7			232		1.2			0		0.0			359		0.9

Total	$	17,732		100.0	%	$	19,892		100.0	%	$	1,196		100.0	%	$	38,820		100.0	%

Internal risk rating:⁽³⁾
Loans:
Noncriticized	$	16,614		93.7	%	$	19,073		95.9	%	$	1,152		96.3	%	$	36,839		94.9	%
Criticized performing		853		4.8			454		2.3			33		2.8			1,340		3.5
Criticized nonperforming		138		0.8			133		0.6			11		0.9			282		0.7

Loans		17,605		99.3			19,660		98.8			1,196		100.0			38,461		99.1

Acquired loans:
Noncriticized		77		0.4			228		1.2			0		0.0			305		0.8
Criticized performing		50		0.3			4		0.0			0		0.0			54		0.1

Total acquired loans		127		0.7			232		1.2			0		0.0			359		0.9

Total	$	17,732		100.0	%	$	19,892		100.0	%	$	1,196		100.0	%	$	38,820		100.0	%

⁽¹⁾	Percentages calculated based on total held-for-investment commercial loans in each respective loan category as of the end of the reported period.

⁽²⁾	Northeast consists of CT, ME, MA, NH, NJ, NY, PA and VT. Mid-Atlantic consists of DE, DC, MD, VA and WV. South consists of AL, AR, FL, GA, KY, LA, MS, MO, NC, SC, TN and TX.

⁽³⁾	Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by banking regulatory authorities.

Individually Impaired Loans, Excluding Acquired Loans

The following table presents information about our impaired loans, excluding acquired loans, which are reported separately and discussed below as of June 30, 2013 and December 31, 2012:

June 30, 2013

(Dollars in millions)

With an
Allowance

Without
an
Allowance

Total
Recorded
Investment

Related
Allowance

Net
Recorded
Investment

Unpaid
Principal
Balance

Average
Recorded
Investment

Interest
Income
Recognized

Credit card and installment loans:

Domestic credit card and installment loans

631

156

475

615

667

International credit card and installment loans

168

102

159

170

Total credit card and installment loans⁽¹⁾

799

258

541

774

837

Consumer banking:

Auto

160

166

326

310

543

327

Home loan

205

191

242

172

Retail banking

105

Total consumer banking

444

181

625

583

890

594

Commercial banking:

Commercial and multifamily real estate

148

218

201

258

259

Commercial and industrial

143

224

205

260

234

Total commercial lending

291

151

442

406

518

493

Small-ticket commercial real estate

Total commercial banking

303

151

454

418

534

513

Total

1,546

332

1,878

336

1,542

2,198

1,944


	December 31, 2012
(Dollars in millions)	With an Allowance		Without an Allowance		Total Recorded Investment		Related Allowance		Net Recorded Investment		Unpaid Principal Balance		Average Recorded Investment		Interest Income Recognized
Credit card and installment loans:
Domestic credit card and installment loans	$	701	$	0	$	701	$	230	$	471	$	678	$	687	$	70
International credit card and installment loans		172		0		172		101		71		164		192		11

Total credit card and installment loans⁽¹⁾		873		0		873		331		542		842		879		81

Consumer banking:
Auto		169		159		328		20		308		606		130		31
Home loan		145		0		145		13		132		167		120		4
Retail banking		61		35		96		7		89		118		88		3

Total consumer banking		375		194		569		40		529		891		338		38

Commercial banking:
Commercial and multifamily real estate		168		112		280		32		248		315		353		8
Commercial and industrial		152		92		244		22		222		277		227		6

Total commercial lending		320		204		524		54		470		592		580		14

Small-ticket commercial real estate		3		11		14		1		13		21		23		0

Total commercial banking		323		215		538		55		483		613		603		14

Total	$	1,571	$	409	$	1,980	$	426	$	1,554	$	2,346	$	1,820	$	133

⁽¹⁾	Credit card and installment loans include finance charges and fees.

TDR Disclosures in Progress Financial Impact of Modification

The following tables present the types, amounts and financial effects of loans modified and accounted for as troubled debt restructurings during the period:


			Three Months Ended June 30, 2013
			Reduced Interest Rate						Term Extension					Balance Reduction
(Dollars in millions)	Total Loans Modified⁽¹⁾		% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	78		100	%		12.23	%		0	%		0		0	%	$	0
International credit card		47		100			24.92			0			0		0			0

Total credit card		125		100			17.05			0			0		0			0

Consumer banking:
Auto		61		29			1.71			52			8		47			25
Home loan		57		12			2.77			5			101		24			2
Retail banking		13		6			3.90			65			8		0			0

Total consumer banking		131		19			2.07			33			15		32			27

Commercial banking:
Commercial and multifamily real estate		15		0			0.00			75			7		0			0
Commercial and industrial		15		0			0.00			34			5		2			0

Total commercial lending		30		0			0.00			55			6		1			0

Small-ticket commercial real estate		0		0			0.00			0			0		0			0

Total commercial banking		30		0			0.00			55			6		1			0

Total	$	286		52	%		14.56	%		21	%		12		15	%	$	27


			Six Months Ended June 30, 2013
			Reduced Interest Rate						Term Extension					Balance Reduction
(Dollars in millions)	Total Loans Modified⁽¹⁾		% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	154		100	%		12.25	%		0	%		0		0	%	$	0
International credit card		98		100			24.72			0			0		0			0

Total credit card		252		100			17.11			0			0		0			0

Consumer banking:
Auto		123		30			1.83			54			8		45			50
Home loan		68		20			2.80			12			122		23			3
Retail banking		19		5			3.56			61			8		0			0

Total consumer banking		210		25			2.11			41			19		34			53

Commercial banking:
Commercial and multifamily real estate		32		0			0.00			88			7		0			0
Commercial and industrial		16		0			0.00			38			5		1			0

Total commercial lending		48		0			0.00			71			7		0			0

Small-ticket commercial real estate		1		0			0.00			0			0		0			0

Total commercial banking		49		0			0.00			70			7		0			0

Total	$	511		60	%		14.55	%		24	%		16		14	%	$	53


			Three Months Ended June 30, 2012
			Reduced Interest Rate						Term Extension					Balance Reduction
(Dollars in millions)	Total Loans Modified⁽¹⁾		% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	88		100	%		11.09	%		0	%		0		0	%	$	0
International credit card		51		100			24.12			0			0		0			0

Total credit card		139		100			15.88			0			0		0			0

Consumer banking:
Auto		20		72			1.40			100			10		0			0
Home loan		12		67			2.32			74			108		5			0
Retail banking		7		1			2.99			99			10		0			0

Total consumer banking		39		57			1.73			92			34		2			0

Commercial banking:
Commercial and multifamily real estate		4		100			1.75			100			30		0			0
Commercial and industrial		32		1			1.36			100			9		0			0

Total commercial lending		36		13			1.71			100			12		0			0
Small-ticket commercial real estate		0		0			0.00			0			0		0			0

Total commercial banking		36		13			1.71			100			12		0			0

Total	$	214		78	%		13.57	%		33	%		23		0	%	$	0


			Six Months Ended June 30, 2012
			Reduced Interest Rate						Term Extension					Balance Reduction
(Dollars in millions)	Total Loans Modified⁽¹⁾		% of TDR Activity⁽²⁾⁽⁸⁾			Average Rate Reduction⁽³⁾			% of TDR Activity⁽⁴⁾⁽⁸⁾			Average Term Extension (Months)⁽⁵⁾		% of TDR Activity⁽⁶⁾⁽⁸⁾			Gross Balance Reduction⁽⁷⁾
Credit card:
Domestic credit card	$	145		100	%		10.84	%		0	%		0		0	%	$	0
International credit card		115		100			24.08			0			0		0			0

Total credit card		260		100			15.70			0			0		0			0

Consumer banking:
Auto		45		71			1.40			100			10		0			0
Home loan		17		55			2.11			67			113		5			0
Retail banking		14		1			3.00			99			11		0			0

Total consumer banking		76		54			1.57			92			27		1			0

Commercial banking:
Commercial and multifamily real estate		28		16			1.71			100			10		0			0
Commercial and industrial		66		6			6.62			99			12		0			0

Total commercial lending		94		9			4.04			99			11		0			0
Small-ticket commercial real estate		0		0			0.00			0			0		0			0

Total commercial banking		94		9			4.04			99			11		0			0

Total	$	430		72	%		13.49	%		38	%		18		0	%	$	0

(1)	Represents total loans modified and accounted for as a TDR during the period. Paydowns, charge-offs and any other changes in the loan carrying value subsequent to the loan entering TDR status are not reflected.

(2)	Percentage of loans modified and accounted for as a TDR during the period that were granted a reduced interest rate.

(3)	Weighted average interest rate reduction for those loans that received an interest rate concession.

(4)	Percentage of loans modified and accounted for as a TDR during the period that were granted a maturity date extension.

(5)	Weighted average change in maturity date for those loans that received a maturity date extension.

(6)	Percentage of loans modified and accounted for as a TDR during the period that were granted forgiveness or forbearance of a portion of their balance.

(7)	Total amount represents the gross balance forgiven. For loans modified in bankruptcy, the gross balance reduction represents collateral value write downs associated with the discharge of the borrower’s obligations.

(8)	Due to multiple concessions granted to some troubled borrowers, percentages may total more than 100% for certain loan types.

TDR - Subsequent Payment Defaults of Completed TDR Modifications


	Three Months Ended June 30, 2013				Six Months Ended June 30, 2013
(Dollars in millions)	Number of Contracts		Total Loans		Number of Contracts		Total Loans
Credit card:
Domestic credit card		8,042	$	16		18,843	$	37
International credit card⁽¹⁾		11,935		34		23,128		68

Total credit card		19,977		50		41,971		105

Consumer banking:
Auto		2,193		16		4,857		32
Home loan		7		0		18		1
Retail banking		24		1		58		2

Total consumer banking		2,224		17		4,933		35

Commercial banking:
Commercial and multifamily real estate		6		9		7		11
Commercial and industrial		0		1		7		8

Total commercial lending		6		10		14		19
Small-ticket commercial real estate		1		0		1		0

Total commercial banking		7		10		15		19

Total		22,208	$	77		46,919	$	159


	Three Months Ended June 30, 2012				Six Months Ended June 30, 2012
(Dollars in millions)	Number of Contracts		Total Loans		Number of Contracts		Total Loans
Credit card:
Domestic credit card		9,541	$	19		18,170	$	39
International credit card⁽¹⁾		12,945		44		25,053		87

Total credit card		22,486		63		43,223		126

Consumer banking:
Auto		1,033		9		1,865		17
Home loan		31		3		67		6
Retail banking		26		1		69		7

Total consumer banking		1,090		13		2,001		30

Commercial banking:
Commercial and multifamily real estate		2		6		5		8
Commercial and industrial		3		2		8		15

Total commercial lending		5		8		13		23
Small-ticket commercial real estate		0		0		3		2

Total commercial banking		5		8		16		25

Total		23,581	$	84		45,240	$	181

⁽¹⁾

Outstanding Balance and Carrying Value of Acquired Loans


	June 30, 2013						December 31, 2012
(Dollars in millions)	Total		Impaired Loans		Non- Impaired Loans		Total		Impaired Loans		Non- Impaired Loans
Contractual balance	$	34,602	$	5,645	$	28,957	$	39,321	$	6,195	$	33,126

Carrying value⁽¹⁾	$	32,307	$	3,604	$	28,703	$	37,109	$	4,069	$	33,040

⁽¹⁾	Includes $42 million and $57 million of cumulative impairment as of June 30, 2013 and December 31, 2012, respectively, recorded subsequent to acquisition for acquired loans accounted for based on estimated cash flows expected to be collected over the life of the loans.

Changes in Accretable Yield of Acquired Loans

The following table presents changes in the accretable yield on loans related to the CCB, ING Direct, and 2012 U.S. card acquisitions:


(Dollars in millions)	Total Loans			Impaired Loans			Non- Impaired Loans
Accretable yield as of December 31, 2011	$	1,752		$	1,566		$	186
Acquired loans accretable yield⁽¹⁾		5,616			306			5,310
Accretion recognized in earnings		(1,316	)		(390	)		(926	)
Reclassifications from nonaccretable difference for loans with improving cash flows⁽²⁾ ⁽³⁾		860			448			412
Reductions in accretable yield for non-credit related changes in expected cash flows⁽⁴⁾		(704	)		(31	)		(673	)

Accretable yield as of December 31, 2012	$	6,208		$	1,899		$	4,309

Accretion recognized in earnings		(583	)		(199	)		(384	)
Reclassifications from nonaccretable difference for loans with improving cash flows⁽²⁾		553			327			226
Reductions in accretable yield for non-credit related changes in expected cash flows⁽⁴⁾		5			31			(26	)

Accretable yield as of June 30, 2013	$	6,183		$	2,058		$	4,125

⁽¹⁾	Includes revised acquisition date accretable yield for ING Direct acquired loans.

⁽²⁾	Represents increases in accretable yields for those pools with increases that are primarily the result of improved credit performance.

⁽³⁾

⁽⁴⁾	Represents changes in accretable yields for those pools with reductions that are driven primarily by changes in actual and estimated prepayments.

Allowance for Loan and Lease Losses (Tables)

6 Months Ended

Jun. 30, 2013

Text Block [Abstract]

Summary of Changes in Allowance for Loan and Lease Losses

The table below summarizes changes in the allowance for loan and lease losses, by portfolio segment, for the three months ended June 30, 2013 and 2012:


(Dollars in millions)	Three Months Ended June 30, 2013
	Credit Card			Consumer												Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
Balance as of March 31, 2013	$	3,494		$	528		$	103		$	112		$	743		$	342		$	27		$	4,606		$	85		$	4,691
Provision for credit losses		713			101			(20	)		(12	)		69			1			(5	)		778			(16	)		762
Charge-offs		(1,181	)		(153	)		(5	)		(19	)		(177	)		(14	)		(7	)		(1,379	)		0			(1,379	)
Recoveries		331			61			1			5			67			10			2			410			0			410

Net charge-offs		(850	)		(92	)		(4	)		(14	)		(110	)		(4	)		(5	)		(969	)		0			(969	)
Other changes		(8	)		0			0			0			0			(1	)		1			(8	)		0			(8	)

Balance as of June 30, 2013	$	3,349		$	537		$	79		$	86		$	702		$	338		$	18		$	4,407		$	69		$	4,476


(Dollars in millions)	Six Months Ended June 30, 2013
	Credit Card			Consumer												Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve		Combined Allowance & Unfunded Reserve
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve		Combined Allowance & Unfunded Reserve
Balance as of December 31, 2012	$	3,979		$	486		$	113		$	112		$	711		$	433		$	33		$	5,156		$	35	$	5,191
Provision for credit losses		1,456			265			(26	)		5			244			(84	)		(3	)		1,613			34		1,647
Charge-offs		(2,443	)		(335	)		(12	)		(44	)		(391	)		(26	)		(15	)		(2,875	)		0		(2,875	)
Recoveries		671			121			4			13			138			15			3			827			0		827

Net charge-offs		(1,772	)		(214	)		(8	)		(31	)		(253	)		(11	)		(12	)		(2,048	)		0		(2,048	)
Other changes		(314	)		0			0			0			0			0			0			(314	)		0		(314	)

Balance as of June 30, 2013	$	3,349		$	537		$	79		$	86		$	702		$	338		$	18		$	4,407		$	69	$	4,476


(Dollars in millions)	Three Months Ended June 30, 2012
	Credit Card			Consumer												Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
Balance as of March 31, 2012	$	2,671		$	459		$	102		$	157		$	718		$	636		$	35		$	4,060		$	60		$	4,120
Provision for credit losses		1,711			56			(3	)		(9	)		44			(84	)		15			1,686			(9	)		1,677
Charge-offs.		(908	)		(122	)		(19	)		(20	)		(161	)		(24	)		(7	)		(1,100	)		0			(1,100	)
Recoveries		286			54			7			7			68			7			1			362			0			362

Net charge-offs. ..		(622	)		(68	)		(12	)		(13	)		(93	)		(17	)		(6	)		(738	)		0			(738	)
Other changes.		(10	)		0			0			0			0			0			0			(10	)		0			(10	)

Balance as of June 30, 2012	$	3,750		$	447		$	87		$	135		$	669		$	535		$	44		$	4,998		$	51		$	5,049


(Dollars in millions)	Six Months Ended June 30, 2012
	Credit Card			Consumer												Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other⁽¹⁾			Total Allowance			Unfunded Lending Commitments Reserve			Combined Allowance & Unfunded Reserve
Balance as of December 31, 2011	$	2,847		$	391		$	98		$	163		$	652		$	715		$	36		$	4,250		$	66		$	4,316
Provision for credit losses		2,170			203			16			(1	)		218			(147	)		24			2,265			(15	)		2,250
Charge-offs		(1,863	)		(262	)		(43	)		(40	)		(345	)		(60	)		(18	)		(2,286	)		0			(2,286	)
Recoveries		595			115			16			13			144			27			2			768			0			768

Net charge-offs		(1,268	)		(147	)		(27	)		(27	)		(201	)		(33	)		(16	)		(1,518	)		0			(1,518	)
Other changes		1			0			0			0			0			0			0			1			0			1

Balance as of June 30, 2012	$	3,750		$	447		$	87		$	135		$	669		$	535		$	44		$	4,998		$	51		$	5,049

⁽¹⁾	Other consists of our discontinued GreenPoint mortgage operations loan portfolio and our community redevelopment loan portfolio.

Components of Allowance for Loan and Lease Losses by Impairment Methodology


(Dollars in millions)	June 30, 2013
	Credit Card			Consumer									Total Consumer			Commercial			Other			Total
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other			Total
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated⁽¹⁾	$	3,091		$	521		$	26		$	74		$	621		$	300		$	18		$	4,030
Asset-specific⁽²⁾		258			16			14			12			42			36			0			336
Acquired loans⁽³⁾		0			0			39			0			39			2			0			41

Total allowance for loan and lease losses	$	3,349		$	537		$	79		$	86		$	702		$	338		$	18		$	4,407

Held-for-investment loans by impairment methodology:
Collectively evaluated⁽¹⁾	$	77,422		$	29,034		$	7,162		$	3,554		$	39,750		$	40,045		$	142		$	157,359
Asset-specific⁽²⁾		799			326			205			94			625			454			0			1,878
Acquired loans⁽³⁾		89			9			31,796			38			31,843			306			37			32,275

Total held-for-investment loans	$	78,310		$	29,369		$	39,163		$	3,686		$	72,218		$	40,805		$	179		$	191,512

Allowance as a percentage of period-end held-for-investment loans		4.28	%		1.83	%		0.20	%		2.33	%		0.97	%		0.83	%		10.06	%		2.30	%


(Dollars in millions)	December 31, 2012
	Credit Card			Consumer									Total Consumer			Commercial			Other			Total
	Credit Card			Auto			Home Loan			Retail Banking			Total Consumer			Commercial			Other			Total
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated⁽¹⁾	$	3,648		$	466		$	47		$	104		$	617		$	376		$	32		$	4,673
Asset-specific⁽²⁾		331			20			13			7			40			54			1			426
Acquired loans⁽³⁾		0			0			53			1			54			3			0			57

Total allowance for loan and lease losses	$	3,979		$	486		$	113		$	112		$	711		$	433		$	33		$	5,156

Held-for-investment loans by impairment methodology:
Collectively evaluated⁽¹⁾	$	90,594		$	26,778		$	7,552		$	3,774		$	38,104		$	37,923		$	154		$	166,775
Asset-specific⁽²⁾		873			328			145			96			569			538			0			1,980
Acquired loans⁽³⁾		288			17			36,403			34			36,454			359			33			37,134

Total held-for-investment loans	$	91,755		$	27,123		$	44,100		$	3,904		$	75,127		$	38,820		$	187		$	205,889

Allowance as a percentage of period-end held-for-investment loans		4.34	%		1.79	%		0.26	%		2.87	%		0.95	%		1.12	%		17.65	%		2.50	%

⁽¹⁾

⁽²⁾

⁽³⁾	The acquired loans component of the allowance is accounted for based on expected cash flows. See “Note 4—Loans” for details on these loans.

Variable Interest Entities and Securitizations (Tables)

6 Months Ended

Jun. 30, 2013

Text Block [Abstract]

Carrying Amount of Assets and Liabilities of Variable Interest Entities


	June 30, 2013
	Consolidated				Unconsolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets		Carrying Amount of Liabilities		Maximum Exposure to Loss⁽⁴⁾
Securitization-related VIEs:
Credit card loan securitizations⁽¹⁾	$	40,622	$	12,416	$	0	$	0	$	0
Home loan securitizations⁽²⁾⁽³⁾		36		33		198		14		222
Other asset securitizations⁽¹⁾		0		0		0		0		0

Total securitization-related VIEs		40,658		12,449		198		14		222

Other VIEs:
Affordable housing entities		0		0		2,720		422		2,720
Entities that provide capital to low-income and rural communities		389		97		6		5		6
Other		1		0		105		0		105

Total other VIEs		390		97		2,831		427		2,831

Total VIEs	$	41,048	$	12,546	$	3,029	$	441	$	3,053


	December 31, 2012
	Consolidated				Unconsolidated
(Dollars in millions)	Carrying Amount of Assets		Carrying Amount of Liabilities		Carrying Amount of Assets		Carrying Amount of Liabilities		Maximum Exposure to Loss⁽⁴⁾
Securitization-related VIEs:
Credit card loan securitizations⁽¹⁾	$	44,238	$	13,488	$	0	$	0	$	0
Home loan securitizations⁽²⁾⁽³⁾		41		38		212		17		237
Other asset securitizations⁽¹⁾		19		19		0		0		0

Total securitization-related VIEs		44,298		13,545		212		17		237

Other VIEs:
Affordable housing entities		0		0		2,390		414		2,390
Entities that provide capital to low-income and rural communities		375		88		6		4		6
Other		1		0		201		86		201

Total other VIEs		376		88		2,597		504		2,597

Total VIEs	$	44,674	$	13,633	$	2,809	$	521	$	2,834

⁽¹⁾	Represents the gross assets and liabilities owned by the VIE, which includes seller’s interest and retained and repurchased notes held by other related parties.

⁽²⁾

⁽³⁾	The carrying amount of liabilities of non-consolidated securitization-related VIEs is comprised of obligations on certain swap agreements associated with the securitization of manufactured housing loans.

⁽⁴⁾	The maximum exposure to loss represents the amount of loss we would incur in the unlikely event that all of our assets in the VIE become worthless and we were required to meet our maximum remaining funding obligations.

External Debt and Receivable Balances of Securitization Programs

The table below presents the securitization-related VIEs in which we had continuing involvement as of June 30, 2013 and December 31, 2012:

Non-Mortgage

Mortgage

(Dollars in millions)

Credit
Card

Other
Loan

Option
Arm

GreenPoint
HELOCs

GreenPoint
Manufactured
Housing

June 30, 2013:

Securities held by third-party investors

10,798

2,495

138

1,056

Receivables in the trust

40,245

2,580

132

1,062

Cash balance of spread or reserve accounts

N/A

150

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽²⁾

Amortization event⁽³⁾

Yes

December 31, 2012:

Securities held by third-party investors

11,347

2,702

158

1,117

Receivables in the trust

43,811

2,794

151

1,123

Cash balance of spread or reserve accounts

164

Retained interests

Yes

Servicing retained

Yes

⁽¹⁾

Yes

⁽¹⁾

⁽²⁾

Amortization event⁽³⁾

Yes

⁽¹⁾	We continue to service some of the outstanding balance of securitized mortgage receivables.

⁽²⁾	The manufactured housing securitizations are serviced by a third party. For two of the deals, that third party works in the capacity of subservicer with Green Point Credit LLC being the Master Servicer.

⁽³⁾

- Definition

Tabular disclosure of the significant judgments and assumptions made in determining whether a variable interest (as defined) held by the entity requires the variable interest entity (VIE) (as defined) to be consolidated and (or) disclose information about its involvement with the VIE, individually or in aggregate (as applicable); the nature of restrictions, if any, on the consolidated VIE's assets and on the settlement of its liabilities reported by an entity in its statement of financial position, including the carrying amounts of such assets and liabilities; the nature of, and changes in, the risks associated with involvement in the VIE; how involvement with the VIE affects the entity's financial position, financial performance, and cash flows; the lack of recourse if creditors (or beneficial interest holders) of the consolidated VIE have no recourse to the general credit of the primary beneficiary (if applicable); the terms of arrangements, giving consideration to both explicit arrangements and implicit variable interests, if any, that could require the entity to provide financial support to the VIE, including events or circumstances that could expose the entity to a loss; the methodology used by the entity for determining whether or not it is the primary beneficiary of the variable interest entity; the significant factors considered and judgments made in determining that the power to direct the activities of a VIE that most significantly impact the VIE's economic performance are shared (as defined); the carrying amounts and classification of assets and liabilities of the VIE included in the statement of financial position; the entity's maximum exposure to loss, if any, as a result of its involvement with the VIE, including how the maximum exposure is determined and significant sources of the entity's exposure to the VIE; a comparison of the carrying amounts of the assets and liabilities and the entity's maximum exposure to loss; information about any liquidity arrangements, guarantees, and (or) other commitments by third parties that may affect the fair value or risk of the entity's variable interest in the VIE; whether or not the entity has provided financial support or other support (explicitly or implicitly) to the VIE that it was not previously contractually required to provide or whether the entity intends to provide that support, including the type and amount of the support and the primary reasons for providing the support; and supplemental information the entity determines necessary to provide.

+ References + Details

Goodwill and Other Intangible Assets (Tables)

6 Months Ended

Jun. 30, 2013

Goodwill And Intangible Assets Disclosure [Abstract]

Components of Goodwill and Other Intangible Assets Subject to Amortization

Components of Goodwill and Other Intangible Assets


	June 30, 2013							December 31, 2012
(Dollars in millions)	Gross Carrying Value		Accumulated Amortization			Net Carrying Value		Gross Carrying Value		Accumulated Amortization			Net Carrying Value
Unamortized intangible assets:
Goodwill	$	13,900		N/A		$	13,900	$	13,904		N/A		$	13,904

Amortized intangible assets:
Purchased credit card relationship intangibles⁽¹⁾		2,125		(576	)		1,549		2,242		(378	)		1,864
Core deposit intangibles		1,771		(1,362	)		409		1,771		(1,275	)		496
Other⁽²⁾		327		(150	)		177		354		(143	)		211

Total amortized intangible assets	$	4,223	$	(2,088	)	$	2,135	$	4,367	$	(1,796	)	$	2,571

⁽¹⁾	During the first quarter of 2013, purchased credit card relationship intangibles with a net carrying value of $89 million related to the Best Buy loan portfolio, which was acquired in the 2012 U.S. card acquisition, were reclassified as held for sale.

⁽²⁾	Consists of brokerage relations intangibles, partnership and other contract intangibles, trademark/name intangibles and other intangibles.

Goodwill Attributable to Each Business Segments

The following table presents goodwill attributable to each of our business segments as of June 30, 2013 and December 31, 2012.


(Dollars in millions)	Credit Card			Consumer Banking		Commercial Banking		Total
Balance as of December 31, 2012	$	5,003		$	4,583	$	4,318	$	13,904
Acquisitions		0			3		0		3
Other adjustments		(7	)		0		0		(7	)

Balance as of June 30, 2013	$	4,996		$	4,586	$	4,318	$	13,900

Deposits and Borrowings (Tables)

6 Months Ended

Jun. 30, 2013

Text Block [Abstract]

Schedule of Deposits, Short-Term Borrowings and Long-Term Debt

The amounts presented for outstanding borrowings include unamortized debt premiums and discounts, net of fair value hedge accounting adjustments.


(Dollars in millions)	June 30, 2013		December 31, 2012
Deposits:
Non-interest bearing deposits	$	22,097	$	22,467
Interest-bearing deposits		187,768		190,018

Total deposits	$	209,865	$	212,485

Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	1,766	$	1,248
FHLB advances		10,201		19,900

Total short-term borrowings	$	11,967	$	21,148

June 30, 2013

December 31,
2012

(Dollars in millions)

Maturity
Date

Interest Rate

Weighted
Average
Interest Rate

Long-term debt:

Securitized debt obligations

2013-2030

0.23-6.40%

1.52

10,831

11,398

Senior and subordinated notes:

Fixed unsecured senior debt

2013-2023

1.00-7.38%

3.91

8,938

8,623

Floating unsecured senior debt

2014-2016

0.72-1.43%

1.02

750

500

Total unsecured senior debt

3.68

9,688

9,123

Fixed unsecured subordinated debt

2014-2023

3.38-8.80%

4.98

2,718

3,563

Total senior and subordinated notes

12,406

12,686

Other long-term borrowings:

Fixed junior subordinated debt

N/A

3,641

FHLB advances

2013-2023

0.34-6.88%

0.80

1,027

1,037

Total long-term debt

24,264

28,762

Total short-term borrowings and long-term debt

36,231

49,910

Schedule of Components of Interest Expense

The following table displays interest expense attributable to short-term borrowings and long-term debt for the three and six months ended June 30, 2013 and 2012:


	Three Months Ended June 30,				Six Months Ended June 30,
(Dollars in millions)	2013		2012		2013		2012
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$	1	$	0	$	1	$	1
FHLB advances		5		3		16		4

Total short-term borrowings		6		3		17		5

Long-term debt:
Securitized debt obligations⁽¹⁾		45		69		101		149
Senior and subordinated notes:⁽¹⁾
Unsecured senior debt		60		56		116		114
Unsecured subordinated debt		22		31		48		61

Total senior and subordinated notes		82		87		164		175

Other long-term borrowings:
Junior subordinated debt		0		78		1		157
FHLB advances		3		3		5		6
Other		3		2		6		4

Total long-term debt		133		239		277		491

Total short-term borrowings and long-term debt	$	139	$	242	$	294	$	496

⁽¹⁾	Interest expense includes the impact from hedge accounting.

Derivative Instruments and Hedging Activities (Tables)

6 Months Ended

Jun. 30, 2013

Derivative Instruments And Hedging Activities Disclosure [Abstract]

Fair Value and Notional Amounts of Derivative Instruments


(Dollars in millions)	June 30, 2013						December 31, 2012
	Notional or Contractual Amount		Derivatives at Fair Value				Notional or Contractual Amount		Derivatives at Fair Value
	Notional or Contractual Amount		Assets		Liabilities		Notional or Contractual Amount		Assets		Liabilities
Derivatives designated as accounting hedges:
Interest rate contracts:
Fair value interest rate contracts	$	15,576	$	360	$	137	$	15,902	$	1,020	$	0
Cash flow interest rate contracts		14,525		5		182		13,025		116		14

Total interest rate contracts		30,101		365		319		28,927		1,136		14
Foreign exchange contracts:
Cash flow foreign exchange contracts		4,529		142		2		5,212		18		40

Total foreign exchange contracts		4,529		142		2		5,212		18		40

Total derivatives designated as accounting hedges		34,630		507		321		34,139		1,154		54

Derivatives not designated as accounting hedges:
Interest rate contracts covering:
MSRs		224		0		3		147		12		2
Customer accommodation		21,209		403		209		18,900		479		273
Other interest rate exposures		2,324		35		24		2,553		45		22

Total interest rate contracts		23,757		438		236		21,600		536		297
Foreign exchange contracts		1,337		186		67		1,372		158		46
Other contracts		1,073		13		14		701		0		3

Total derivatives not designated as accounting hedges		26,167		637		317		23,673		694		346

Total derivatives	$	60,797	$	1,144	$	638	$	57,812	$	1,848	$	400

Summary of Derivative Transactions and Repurchase Agreements Subject to Legally Enforceable Master Netting Agreements

The following tables summarize gross and net information about our derivative transactions and repurchase agreements subject to legally enforceable master netting agreements and the corresponding collateral received or pledged.


							Gross Amounts Not Offset in the Balance Sheet
(Dollars in millions)	Gross Amounts of Recognized Assets		Gross Amounts Offset in the Balance Sheet		Net Amounts of Assets Presented in the Balance Sheet		Financial Instruments			Collateral Received			Net Amount
As of June 30, 2013
Derivatives	$	1,144	$	0	$	1,144	$	(252	)	$	(587	)⁽¹⁾	$	305	⁽²⁾

Total	$	1,144	$	0	$	1,144	$	(252	)	$	(587	)	$	305


							Gross Amounts Not Offset in the Balance Sheet
(Dollars in millions)	Gross Amounts of Recognized Liabilities		Gross Amounts Offset in the Balance Sheet		Net Amounts of Liabilities Presented in the Balance Sheet		Financial Instruments			Collateral Pledged			Net Amount
As of June 30, 2013
Derivatives	$	638	$	0	$	638	$	(252	)	$	(156	)⁽¹⁾	$	230	⁽²⁾
Repurchase agreements		895		0		895		0			(895	)		0

Total	$	1,533	$	0	$	1,533	$	(252	)	$	(1,051	)	$	230


							Gross Amounts Not Offset in the Balance Sheet
(Dollars in millions)	Gross Amounts of Recognized Assets		Gross Amounts Offset in the Balance Sheet		Net Amounts of Assets Presented in the Balance Sheet		Financial Instruments			Collateral Received			Net Amount
As of December 31, 2012
Derivatives	$	1,848	$	0	$	1,848	$	(220	)	$	(1,160	)⁽¹⁾	$	468	⁽²⁾

Total	$	1,848	$	0	$	1,848	$	(220	)	$	(1,160	)	$	468


							Gross Amounts Not Offset in the Balance Sheet
(Dollars in millions)	Gross Amounts of Recognized Liabilities		Gross Amounts Offset in the Balance Sheet		Net Amounts of Liabilities Presented in the Balance Sheet		Financial Instruments			Collateral Pledged			Net Amount
As of December 31, 2012
Derivatives	$	400	$	0	$	400	$	(220	)	$	(98	)⁽¹⁾	$	82	⁽²⁾
Repurchase agreements		1,235		0		1,235		0			(1,235	)		0

Total	$	1,635	$	0	$	1,635	$	(220	)	$	(1,333	)	$	82

⁽¹⁾	When we receive or pledge collateral, we factor in accrued interest when calculating net positions with counterparties.

⁽²⁾	The majority of the net position relates to customer swaps. Customer swaps are cross-collateralized by the associated commercial loans and we do not require additional collateral on these transactions.

Net Gains (Losses) Recognized in Earnings Related to Derivatives in Fair Value Hedging Relationships and Free-Standing Derivatives


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars in millions)	2013			2012			2013			2012
Derivatives designated as accounting hedges⁽¹⁾:
Fair value interest rate contracts:
Gains (losses) recognized in earnings on derivatives	$	(317	)	$	147		$	(412	)	$	79
Gains (losses) recognized in earnings on hedged items		300			(146	)		390			(87	)

Net fair value hedge ineffectiveness gains (losses)		(17	)		1			(22	)		(8	)


Derivatives not designated as accounting hedges⁽¹⁾:
Interest rate contracts covering:
MSRs		(8	)		5			(8	)		3
Customer accommodation		16			7			25			18
Other interest rate exposures		(8	)		24			(9	)		(57	)

Total		0			36			8			(36	)
Foreign exchange contracts		(2	)		4			(4	)		(9	)
Other contracts		4			(2	)		(7	)		(3	)

Total gains (losses) on derivatives not designated as accounting hedges		2			38			(3	)		(48	)
Net derivative gains (losses) recognized in earnings	$	(15	)	$	39		$	(25	)	$	(56	)

⁽¹⁾	Amounts are recorded in our consolidated statements of income in other non-interest income.

Net Gains (Losses) Related to Derivatives Designated as Cash Flow Hedges

The table below shows the net gains (losses) related to derivatives designated as cash flow hedges for the three and six months ended June 30, 2013 and 2012:


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars in millions)	2013			2012			2013			2012
Gains (losses) recorded in AOCI:
Cash flow hedges:
Interest rate contracts	$	(146	)	$	50		$	(147	)	$	56
Foreign exchange contracts		(5	)		(5	)		(10	)		(11	)

Subtotal		(151	)		45			(157	)		45

Net derivative gains (losses) recognized in AOCI	$	(151	)	$	45		$	(157	)	$	45

Gains (losses) recorded in earnings:
Cash flow hedges:
Gains (losses) reclassified from AOCI into earnings:
Interest rate contracts⁽¹⁾	$	14		$	11		$	26		$	20
Foreign exchange contracts⁽²⁾		(4	)		(5	)		(9	)		(11	)

Subtotal		10			6			17			9

Gains (losses) recognized in earnings due to ineffectiveness:
Interest rate contracts⁽²⁾		(1	)		0			(1	)		0

Subtotal		(1	)		0			(1	)		0

Net derivative gains (losses) recognized in earnings	$	9		$	6		$	16		$	9

⁽¹⁾	Amounts reclassified are recorded in our consolidated statements of income in interest income or interest expense.

⁽²⁾	Amounts reclassified are recorded in our consolidated statements of income in other non-interest income.

Stockholders' Equity (Tables)

6 Months Ended

Jun. 30, 2013

Equity [Abstract]

Change in AOCI Gain (Loss) by Component (Net of Tax)

Change in AOCI Gain (Loss) by Component (Net of Tax)


	Three Months Ended June 30, 2013
(Dollars in millions)	Securities Available for Sale			Other-than- Temporary Impairment			Cash Flow Hedges			Foreign Currency Translation Adjustments			Other			Total
AOCI as of March 31, 2013	$	550		$	23		$	32		$	(93	)	$	(39	)	$	473
Other comprehensive income (loss) before reclassifications		(1,081	)		(8	)		(151	)		(18	)		5			(1,253	)
Net realized (gains) losses reclassified from AOCI into earnings		(1	)		0			(10	)		0			(1	)		(12	)

Net current period other comprehensive income (loss)		(1,082	)		(8	)		(161	)		(18	)		4			(1,265	)

AOCI as of June 30, 2013	$	(532	)	$	15		$	(129	)	$	(111	)	$	(35	)	$	(792	)


	Six Months Ended June 30, 2013
(Dollars in millions)	Securities Available for Sale			Other-than- Temporary Impairment			Cash Flow Hedges			Foreign Currency Translation Adjustments			Other			Total
AOCI as of December 31, 2012	$	708		$	(5	)	$	45		$	32		$	(41	)	$	739
Other comprehensive income (loss) before reclassifications		(1,238	)		20			(157	)		(143	)		5			(1,513	)
Net realized (gains) losses reclassified from AOCI into earnings		(2	)		0			(17	)		0			1			(18	)

Net current period other comprehensive income (loss)		(1,240	)		20			(174	)		(143	)		6			(1,531	)

AOCI as of June 30, 2013	$	(532	)	$	15		$	(129	)	$	(111	)	$	(35	)	$	(792	)

Reclassifications Out of AOCI

Reclassifications Out of AOCI


	Amount Reclassified from AOCI
	Three Months			Six Months
	Ended June 30,			Ended June 30,
(Dollars in millions)	2013			2013			Affected Income Statement Line Item
Net unrealized gains (losses) on securities available for sale:
Sale of available for sale securities	$	1		$	3		Other - Non-interest income
		0			1		Income tax provision

		1			2		Net income
Net unrealized gains on cash flow hedges:
Interest rate contracts		22			42		Other - Non-interest income
Foreign exchange contracts		(6	)		(14	)	Other - Non-interest expense

		16			28
		6			11		Income tax provision

		10			17		Net income
Other:
Other		2			(1	)	Salaries and associate benefits
		1			0		Income tax provision

		1			(1	)	Net income

Total reclassifications	$	12		$	18

Components of Other Comprehensive Income Loss and Related Tax Impact

The table below summarizes other comprehensive income activity and the related tax impact for the three and six months ended June 30, 2013 and 2012:


	Three Months Ended June 30,
	2013									2012
	Before			Provision			After			Before			Provision			After
(Dollars in millions)	Tax			(Benefit)			Tax			Tax			(Benefit)			Tax
Other comprehensive income:
Net unrealized gains (losses) on securities available for sale	$	(1,735	)	$	(653	)	$	(1,082	)	$	171		$	66		$	105
Other-than-temporary impairment not recognized in earnings		(12	)		(4	)		(8	)		0			0			0
Net unrealized gains (losses) on cash flow hedges		(258	)		(97	)		(161	)		60			21			39
Foreign currency translation adjustments		(18	)		0			(18	)		(44	)		0			(44	)
Other		3			(1	)		4			(5	)		(2	)		(3	)

Other comprehensive income (loss)	$	(2,020	)	$	(755	)	$	(1,265	)	$	182		$	85		$	97


	Six Months Ended June 30, 2013
	2013									2012
	Before			Provision			After			Before			Provision			After
(Dollars in millions)	Tax			(Benefit)			Tax			Tax			(Benefit)			Tax
Other comprehensive income:
Net unrealized gains (losses) on securities available for sale	$	(1,989	)	$	(749	)	$	(1,240	)	$	161		$	62		$	99
Other-than-temporary impairment not recognized in earnings		33			13			20			55			21			34
Net unrealized gains (losses) on cash flow hedges		(279	)		(105	)		(174	)		61			21			40
Foreign currency translation adjustments		(143	)		0			(143	)		11			0			11
Other		7			1			6			(5	)		(2	)		(3	)

Other comprehensive income (loss)	$	(2,371	)	$	(840	)	$	(1,531	)	$	283		$	102		$	181

Earnings per Common Share (Tables)

6 Months Ended

Jun. 30, 2013

Earnings Per Share [Abstract]

Schedule of Computation of Basic and Diluted Earnings per Common Share

The following table sets forth the computation of basic and diluted earnings per common share:


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars and shares in millions, except per share data)	2013			2012			2013			2012
Basic earnings per share
Income from continuing operations, net of tax	$	1,236		$	193		$	2,380		$	1,698
Loss from discontinued operations, net of tax		(119	)		(100	)		(197	)		(202	)

Net income		1,117			93			2,183			1,496
Dividends and undistributed earnings allocated to participating securities⁽¹⁾		(4	)		(1	)		(9	)		(8	)
Preferred stock dividends		(13	)		0			(26	)		0

Net income available to common stockholders	$	1,100		$	92		$	2,148		$	1,488

Total weighted-average basic shares outstanding		582			578			581			543

Net income per share	$	1.89		$	0.16		$	3.70		$	2.74


	Three Months Ended June 30,						Six Months Ended June 30,
(Dollars and shares in millions, except per share data)	2013			2012			2013			2012
Diluted earnings per share⁽²⁾
Net income available to common stockholders	$	1,100		$	92		$	2,148		$	1,488

Total weighted-average basic shares outstanding		582			578			581			543
Stock options, warrants, contingently issuable shares, and other		7			5			7			5

Total weighted-average diluted shares outstanding		589			583			588			548

Net income per share	$	1.87		$	0.16		$	3.65		$	2.72

⁽¹⁾	Includes undistributed earnings allocated to participating securities using the two-class method under the accounting guidance for computing earnings per share.

⁽²⁾

Fair Value of Financial Instruments (Tables)

6 Months Ended

Jun. 30, 2013

Fair Value Disclosures [Abstract]

Schedule of Assets and Liabilities Measured at Fair Value on Recurring Basis

The following table displays our assets and liabilities measured on our condensed consolidated balance sheets at fair value on a recurring basis as of June 30, 2013 and December 31, 2012:

Assets and Liabilities Measured at Fair Value on a Recurring Basis

June 30, 2013

Fair Value Measurements Using

(Dollars in millions)

Level 1

Level 2

Level 3

Total

Assets

Securities available for sale:

U.S. Treasury debt obligations

840

U.S. agency debt obligations

101

Corporate debt securities guaranteed by U.S. government agencies

372

832

1,204

Residential mortgage-backed securities

42,012

1,535

43,547

Commercial mortgage-backed securities

7,091

461

7,552

Other asset-backed securities

7,305

109

7,414

Other

295

1,633

1,944

Total securities available for sale

1,135

58,514

2,953

62,602

Other assets:

Mortgage servicing rights

Derivative assets⁽¹⁾⁽²⁾

1,059

1,144

Retained interests in securitizations and other

198

Total assets

1,148

59,599

3,284

64,031

Liabilities

Other liabilities:

Derivative liabilities⁽¹⁾⁽²⁾

590

638

Total liabilities

590

638


	December 31, 2012
	Fair Value Measurements Using
(Dollars in millions)	Level 1		Level 2		Level 3		Total
Assets
Securities available for sale:
U.S. Treasury debt obligations	$	1,552	$	0	$	0	$	1,552
U.S. agency debt obligations		0		302		0		302
Corporate debt securities guaranteed by U.S. government agencies		0		362		650		1,012
Residential mortgage-backed securities		0		42,538		1,335		43,873
Commercial mortgage-backed securities		0		7,042		587		7,629
Other asset-backed securities		0		8,356		102		8,458
Other		145		993		15		1,153

Total securities available for sale		1,697		59,593		2,689		63,979
Other assets:
Mortgage servicing rights		0		0		55		55
Derivative assets⁽¹⁾⁽²⁾		1		1,757		90		1,848
Retained interests in securitizations and other		0		0		204		204

Total assets	$	1,698	$	61,350	$	3,038	$	66,086

Liabilities
Other liabilities:
Derivative liabilities⁽¹⁾⁽²⁾	$	1	$	361	$	38	$	400

Total liabilities	$	1	$	361	$	38	$	400

⁽¹⁾

⁽²⁾

Schedule of Level 3 Inputs Reconciliation for Assets and Liabilities

The tables below present a reconciliation for all assets and liabilities measured and recognized at fair value on a recurring basis using significant unobservable inputs (Level 3). When assets and liabilities are transferred between levels, we recognize the transfer as of the end of the period.


						Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Three Months Ended June 30, 2013
																										Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of June 30, 2013⁽³⁾





			Total Gains or (Losses)
			(Realized/Unrealized)

						Included in Other Comprehensive Income
	Balance, April 1, 2013		Included in Net Income⁽¹⁾																Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, June 30, 2013

(Dollars in millions)									Purchases		Sales			Issuances		Settlements
Assets:
Securities available-for-sale:
Corporate debt securities guaranteed by U.S. government agencies	$	768	$	0		$	(36	)	$	123	$	0		$	0	$	(18	)	$	39	$	(44	)	$	832	$	0
Residential mortgage-backed securities		1,490		(1	)		8			94		0			0		(89	)		260		(227	)		1,535		(1	)
Commercial mortgage-backed securities		704		0			(40	)		166		(10	)		0		(8	)		71		(422	)		461		0
Other asset-backed securities		71		0			(3	)		40		0			0		(1	)		8		(6	)		109		0
Other		16		0			0			0		0			0		0			0		0			16		0

Total securities available-for-sale		3,049		(1	)		(71	)		423		(10	)		0		(116	)		378		(699	)		2,953		(1	)
Other assets:
Mortgage servicing rights		58		28			0			0		0			3		(2	)		0		(26	)		61		28
Derivative assets		83		(7	)		0			0		0			3		(6	)		0		(1	)		72		(7	)
Retained interest in securitization and other		201		(3	)		0			0		0			0		0			0		0			198		(3	)
Liabilities:
Other liabilities
Derivative liabilities		42		(4	)		0			0		0			9		(5	)		0		0			42		(4	)


						Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
	Three Months Ended June 30, 2012
																								Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of June 30, 2012⁽³⁾
			Total Gains or (Losses)
			(Realized/Unrealized)
(Dollars in millions)	Balance, April 1, 2012		Included in Net Income⁽¹⁾			Included in Other Comprehensive Income		Purchases		Sales		Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, June 30, 2012
Assets:
Securities available-forsale:
Corporate debt securities guaranteed by U.S. government agencies	$	0	$	0		$	1	$	50	$	0	$	0	$	(1	)	$	14	$	0		$	64	$	0
Residential mortgage-backed securities		1,821		9			13		4		0		0		(134	)		130		(673	)		1,170		9
Commercial mortgage-backed securities		387		0			8		173		0		0		(16	)		0		(285	)		267		0
Other asset-backed securities		241		0			8		50		0		0		(1	)		0		(5	)		293		0
Other		7		0			0		0		0		0		0			3		0			10		0

Total securities available for sale		2,456		9			30		277		0		0		(152	)		147		(963	)		1,804		9
Other assets:
Mortgage servicing rights		95		(12	)		0		0		0		4		(3	)		0		0			84		(12	)
Derivative assets		65		47			0		0		0		3		(12	)		0		0			103		47
Retained interest in securitizations and other		140		0			0		0		0		0		0			0		0			140		0
Liabilities:
Other liabilities:
Derivative liabilities		36		8			0		0		0		0		(10	)		0		0			34		8
Other		14		(1	)		0		0		0		0		0			0		0			13		(1	)


	Six Months Ended June 30, 2013
																										Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of June 30, 2013⁽³⁾
			Total Gains or (Losses)
			(Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2013		Included in Net Income⁽¹⁾			Included in Other Comprehensive Income			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾		Transfers Out of Level 3⁽²⁾			Balance, June 30, 2013
Assets:
Securities available-for-sale:
Corporate debt securities guaranteed by U.S. government agencies	$	650	$	0		$	(35	)	$	211	$	0		$	0	$	(28	)	$	78	$	(44	)	$	832	$	0
Residential mortgage-backed securities		1,335		(10	)		84			192		0			0		(145	)		529		(450	)		1,535		(10	)
Commercial mortgage-backed securities		587		0			(47	)		547		(10	)		0		(27	)		120		(709	)		461		0
Other asset-backed securities		102		(1	)		6			40		(41	)		0		(2	)		14		(9	)		109		(1	)
Other		15		0			0			0		0			0		0			1		0			16		0

Total securities available for sale		2,689		(11	)		8			990		(51	)		0		(202	)		742		(1,212	)		2,953		(11	)
Other assets:
Mortgage servicing rights		55		30			0			0		0			5		(3	)		0		(26	)		61		30
Derivative assets		90		(7	)		0			0		0			4		(12	)		0		(3	)		72		(7	)
Retained interest in securitizations and other		204		(6	)		0			0		0			0		0			0		0			198		(6	)
Liabilities:
Other liabilities:
Derivative liabilities		38		11			0			0		0			10		(16	)		0		(1	)		42		11


	Six Months Ended June 30, 2012
																											Net Unrealized Gains (Losses) Included in Net Income Related to Assets and Liabilities Still Held as of June 30, 2012⁽³⁾
			Total Gains or (Losses)
			(Realized/Unrealized)
(Dollars in millions)	Balance, January 1, 2012		Included in Net Income⁽¹⁾			Included in Other Comprehensive Income			Purchases		Sales			Issuances		Settlements			Transfers Into Level 3⁽²⁾			Transfers Out of Level 3⁽²⁾			Balance, June 30, 2012
Assets:
Securities available-for-sale:
Corporate debt securities guaranteed by U.S. government agencies	$	0	$	0		$	1		$	50	$	0		$	0	$	(1	)	$	14		$	0		$	64	$	0
Residential mortgage-backed securities		195		(1	)		(13	)		2,283		(640	)		0		(150	)		228			(732	)		1,170		(1	)
Commercial mortgage-backed securities		274		5			10			470		(76	)		0		(19	)		13			(410	)		267		5
Other asset-backed securities		32		0			13			155		0			0		(3	)		132			(36	)		293		0
Other		12		0			0			0		0			0		(5	)		9			(6	)		10		0

Total securities available-for-sale		513		4			11			2,958		(716	)		0		(178	)		396			(1,184	)		1,804		4
Other assets:
Mortgage servicing rights		93		(12	)		0			0		0			8		(5	)		0			0			84		(12	)
Derivative assets		103		45			0			0		0			4		(61	)		13			(1	)		103		45
Retained interest in securitization and other		145		(5	)		0			0		0			0		0			0			0			140		(5	)
Liabilities:
Other liabilities
Derivative liabilities		279		3			0			0		0			32		(269	)		(8	)		(3	)		34		3
Other		12		1			0			0		0			0		0			0			0			13		1

⁽¹⁾

⁽²⁾	The transfers out of Level 3 for the second quarter and first six months of 2013 and 2012 were primarily driven by greater consistency among multiple pricing sources. The transfers into Level 3 were primarily driven by less consistency among vendor pricing on individual securities.

⁽³⁾

Schedule of Assets and Liabilities Measured at Fair Value on Recurring Basis Quantitative Information about Level 3 Fair Value Measurements

The following table presents the significant unobservable inputs relied upon to determine the fair values of our recurring Level 3 financial instruments.

Quantitative Information about Level 3 Fair Value Measurements

(Dollars in millions)

Fair Value at
June 30,
2013

Significant
Valuation
Techniques

Significant

Unobservable

Inputs

Range

Weighted
Average

Assets:

Securities available for sale:

Residential mortgage- backed securities

1,535

Discounted cash
flows (3rd party
pricing)

Yield

Constant prepayment rate Default rate

Loss severity

0-25%

0-24%

0-20%

0-75%

50%

Commercial mortgage- backed securities

461

Discounted cash
flows (3rd party
pricing)

Yield Constant prepayment rate

2-4%

0-15%

Other asset-backed securities

109

Discounted cash
flows (3rd party
pricing)

Yield

Constant prepayment rate Default rate

Loss severity

3-9%

0-6%

2-28%

45-88%

13%

71%

U.S. government guaranteed debt and other .

848

Discounted cash
flows (3rd party
pricing)

Yield

0-4%

Other assets:

Mortgage servicing rights.

Discounted cash
flows

Total prepayment rate Discount rate

Servicing cost ($ per loan)

11.12-32.43%

9.95-17.07%

$82-$408

18.09%

11.17%

$91

Derivative assets

Discounted cash
flows

Swap rates

2.69-3.31%

3.23%

Retained interests in securitization and other

198

Discounted cash
flows

Life of receivables (months) Constant prepayment rate Discount rate

Default rate

Loss severity

35-87

1.40-15.00%

4.18-13.57%

1.39-8.39%

16.91-89.22%

71
6.67%

13.20%

5.64%

25.77%

Liabilities:

Other liabilities:

Derivative liabilities

Discounted cash
flows

Swap rates

2.71-3.29%

3.21%


	Quantitative Information about Level 3 Fair Value Measurements
	Fair Value at		Significant	Significant
	December 31,		Valuation	Unobservable		Weighted
(Dollars in millions)	2012		Techniques	Inputs	Range	Average
Assets:
Securities available for sale:

Residential mortgage-	$	1,335	Discounted	Yield	0-24%	5%
backed securities	$	1,335	cash flows	Constant prepayment rate	0-26%	6%
			(3rd party	Default rate	0-21%	9%
			pricing)	Loss severity	4-75%	52%

Commercial mortgage-	$	587	Discounted	Yield	1-3%	2%
backed securities	$	587	cash flows	Constant prepayment rate	0-15%	11%
			(3rd party
			pricing)

Other asset-backed	$	102	Discounted	Yield	1-24%	4%
securities	$	102	cash flows	Constant prepayment rate	0-5%	2%
			(3rd party	Default rate	1-28%	15%
			pricing)	Loss severity	46-88%	72%

U.S. government	$	665	Discounted	Yield	1-4%	2%
guaranteed debt and other	$	665	cash flows
			(3rd party
			pricing)
Other assets:

Mortgage servicing rights.	$	55	Discounted	Constant prepayment rate	11.77-32.99%	19.37%
	$	55	cash flows	Discount rate	9.95-37.88%	12.66%
				Servicing cost ($ per loan)	$81-$864	$302

Derivative assets.	$	90	Discounted	Swap rates	1.82-2.58%	2.46%
			cash flows

Retained interests in	$	204	Discounted	Life of receivables (months)	29-243	66
securitization and other	$	204	cash flows	Constant prepayment rate	1.25-22.21%	13.52%
				Discount rate	2.90-13.57%	12.70%
Liabilities:
Other liabilities:

Derivative liabilities	$	38	Discounted	Swap rates	1.82-2.55%	2.42%
			cash flows

Schedule of Assets Measured at Fair Value on Nonrecurring Basis


	June 30, 2013
	Fair Value Measurements Using						Assets at Fair Value		Significant Valuation Techniques	Significant Unobservable Inputs	Range			Weighted Average

(Dollars in millions)	Level 1		Level 2		Level 3
Assets:
Loans held for sale	$	0	$	135	$	0	$	135	N/A	N/A		N/A			N/A
Best Buy net assets held for sale⁽¹⁾		0		6,407		0		6,407	N/A	N/A		N/A			N/A
Loans held for investment		0		0		78		78	Appraisal Value	Non recoverable rate		0-84	%		16	%
Foreclosed property⁽²⁾		0		0		64		64	Appraisal Value	Cost to Sell		10-14	%		10	%
Other⁽³⁾		0		0		9		9	Appraisal Value	Cost to Sell		6-6	%		6	%

Total	$	0	$	6,542	$	151	$	6,693


	December 31, 2012
	Fair Value Measurements Using						Assets at Fair Value		Significant Valuation Techniques	Significant Unobservable Inputs	Range			Weighted Average

(Dollars in millions)	Level 1		Level 2		Level 3
Assets:
Loans held for sale	$	0	$	201	$	0	$	201	N/A	N/A		N/A			N/A
Loans held for investment		0		0		162		162	Appraisal Value	Non recoverable rate		0-100	%		13	%
Foreclosed property⁽²⁾		0		0		50		50	Appraisal Value	Cost to Sell		10-14	%		11	%
Other⁽³⁾		0		0		59		59	Appraisal Value	Cost to Sell		6-6	%		6	%

Total	$	0	$	201	$	271	$	472


	Total Gains (Losses)
	Six Months Ended June 30,
(Dollars in millions)	2013			2012
Assets:
Loans held for sale	$	(5	)	$	29
Best Buy net assets held for sale⁽¹⁾		(10	)		0
Loans held for investment		(17	)		(31	)
Foreclosed property⁽²⁾		(6	)		(14	)
Other⁽³⁾		(5	)		(4	)

Total	$	(43	)	$	(20	)

⁽¹⁾	Represents the fair value and the related losses on the Best Buy net assets held for sale. The majority of these assets are included in loans held for sale, with the remaining portion of these assets being included in other assets and other liabilities.

⁽²⁾	Represents the fair value and related losses of foreclosed properties that were written down subsequent to their initial classification as foreclosed properties.

⁽³⁾	Consists of long lived assets classified as held for sale.

Schedule of Fair Value of Financial Instruments

The following reflects the fair value of financial instruments, whether or not recognized on the condensed consolidated balance sheets at fair value, as of June 30, 2013 and December 31, 2012:

June 30, 2013

Fair Value Measurements Using

Carrying

Estimated

(Dollars in millions)

Amount

Fair Value

Level 1

Level 2

Level 3

Financial assets:

Cash and cash equivalents

4,653

Restricted cash for securitization investors

377

Securities available for sale

62,602

1,135

58,514

2,953

Loans held for sale

6,248

Net loans held for investment

187,105

191,468

Interest receivable

1,454

Derivative assets

1,144

1,059

Mortgage servicing rights

Financial liabilities:

Non-interest bearing deposits

22,097

Interest-bearing deposits

187,768

185,566

19,769

165,797

Securitized debt obligations

10,831

10,966

10,719

247

Senior and subordinated notes

12,406

12,886

Federal funds purchased and securities loaned or sold under agreements to repurchase

1,766

Other borrowings

11,228

11,236

Interest payable

324

Derivative liabilities

638

590


	December 31, 2012				Fair Value Measurements Using
	Carrying		Estimated
(Dollars in millions)	Amount		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Cash and cash equivalents	$	11,058	$	11,058	$	11,058	$	0	$	0
Restricted cash for securitization investors		428		428		428		0		0
Securities available for sale		63,979		63,979		1,697		59,593		2,689
Loans held for sale		201		201		0		201		0
Net loans held for investment		200,733		205,000		0		0		205,000
Interest receivable		1,694		1,694		0		1,694		0
Derivatives		1,848		1,848		1		1,757		90
Mortgage servicing rights		55		55		0		0		55
Financial liabilities:
Non-interest bearing deposits	$	22,467	$	22,467	$	22,467	$	0	$	0
Interest-bearing deposits		190,018		189,423		0		22,216		167,207
Securitized debt obligations		11,398		11,590		0		11,252		338
Senior and subordinated notes		12,686		13,312		0		13,312		0
Federal funds purchased and securities loaned or sold under agreements to repurchase		1,248		1,248		1,248		0		0
Other borrowings		24,578		24,616		346		24,215		55
Interest payable		450		450		0		450		0
Derivatives		400		400		1		361		38

Business Segments (Tables)

6 Months Ended

Jun. 30, 2013

Schedule of Business Segments


	Three Months Ended June 30, 2013
(Dollars in millions)	Credit Card			Consumer Banking		Commercial Banking			Other			Consolidated Total
Net interest income	$	2,804		$	1,478	$	457		$	(186	)	$	4,553
Non-interest income		832			189		93			(29	)		1,085

Total net revenue		3,636			1,667		550			(215	)		5,638
Provision for credit losses		713			67		(14	)		(4	)		762
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization		110			0		0			0			110
Core deposit intangible amortization		0			35		8			0			43

Total PCCR and core deposit intangible amortization		110			35		8			0			153

Other non-interest expense		1,709			875		261			61			2,906

Total non-interest expense		1,819			910		269			61			3,059

Income (loss) from continuing operations before income taxes		1,104			690		295			(272	)		1,817
Income tax provision (benefit)		385			246		105			(155	)		581

Income from continuing operations, net of tax	$	719		$	444	$	190		$	(117	)	$	1,236


	Three Months Ended June 30, 2012
(Dollars in millions)	Credit Card			Consumer Banking		Commercial Banking			Other			Consolidated Total
Net interest income	$	2,350		$	1,496	$	427		$	(272	)	$	4,001
Non-interest income		771			185		82			16			1,054

Total net revenue		3,121			1,681		509			(256	)		5,055
Provision for credit losses		1,711			44		(94	)		16			1,677
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization		88			0		0			0			88
Core deposit intangible amortization		0			42		9			0			51

Total PCCR and core deposit intangible amortization		88			42		9			0			139

Other non-interest expense		1,775			917		242			69			3,003

Total non-interest expense		1,863			959		251			69			3,142

Income (loss) from continuing operations before income taxes		(453	)		678		352			(341	)		236
Income tax provision (benefit)		(156	)		240		124			(165	)		43

Income from continuing operations, net of tax	$	(297	)	$	438	$	228		$	(176	)	$	193


	Six Months Ended June 30, 2013
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking			Other			Consolidated Total
Net interest income	$	5,634	$	2,956	$	911		$	(378	)	$	9,123
Non-interest income		1,653		370		177			(134	)		2,066

Total net revenue		7,287		3,326		1,088			(512	)		11,189
Provision for credit losses		1,456		242		(49	)		(2	)		1,647
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization		226		0		0			0			226
Core deposit intangible amortization		0		72		15			0			87

Total PCCR and core deposit intangible amortization		226		72		15			0			313

Other non-interest expense		3,441		1,728		512			93			5,774

Total non-interest expense		3,667		1,800		527			93			6,087

Income from continuing operations before income taxes.		2,164		1,284		610			(603	)		3,455
Income tax provision (benefit)		759		457		217			(358	)		1,075

Income from continuing operations, net of tax	$	1,405	$	827	$	393		$	(245	)	$	2,380


	Six Months Ended June 30, 2012
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking			Other			Consolidated Total
Net interest income	$	4,342	$	2,784	$	858		$	(569	)	$	7,415
Non-interest income		1,369		361		167			678			2,575

Total net revenue		5,711		3,145		1,025			109			9,990
Provision for credit losses		2,169		218		(163	)		26			2,250
Non-interest expense:
Amortization of intangibles:
PCCR intangible amortization		92		0		0			0			92
Core deposit intangible amortization		0		79		18			0			97

Total PCCR and core deposit intangible amortization		92		79		18			0			189

Other non-interest expense		3,039		1,823		494			101			5,457

Total non-interest expense		3,131		1,902		512			101			5,646

Income from continuing operations before income taxes		411		1,025		676			(18	)		2,094
Income tax provision (benefit)		142		363		238			(347	)		396

Income from continuing operations, net of tax	$	269	$	662	$	438		$	329		$	1,698

Loans and Deposits [Member]

Schedule of Business Segments

The total loans held for investment and customer deposits attributable to each of our reportable business segments as of June 30, 2013 and December 31, 2012 are presented in the tables below.


	June 30, 2013
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking		Other		Consolidated Total
Total loans held for investment	$	78,310	$	72,218	$	40,805	$	179	$	191,512
Total customer deposits		0		169,789		30,869		9,207		209,865

	December 31, 2012
(Dollars in millions)	Credit Card		Consumer Banking		Commercial Banking		Other		Consolidated Total
Total loans held for investment	$	91,755	$	75,127	$	38,820	$	187	$	205,889
Total customer deposits		0		172,396		29,866		10,223		212,485

Commitments, Contingencies and Guarantees (Tables)

6 Months Ended

Jun. 30, 2013

Text Block [Abstract]

Schedule of Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser

Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser (UPB is estimated)


	Unpaid Principal Balance				Original Unpaid Principal Balance
(Dollars in billions)	June 30, 2013		December 31, 2012		Total		2008		2007		2006		2005
Government sponsored enterprises (“GSEs”)⁽¹⁾	$	3	$	4	$	11	$	1	$	4	$	3	$	3
Insured Securitizations		5		5		20		0		2		8		10
Uninsured Securitizations and
Other		21		23		80		3		15		30		32

Total	$	29	$	32	$	111	$	4	$	21	$	41	$	45

⁽¹⁾	GSEs include Fannie Mae and Freddie Mac.

Schedule of Open Claims in Pipeline

Open Pipeline All Vintages (all entities)⁽¹⁾


(Dollars in millions) (All amounts are Original Principal Balance)	GSEs			Insured Securitizations			Uninsured Securitizations and Other			Total
Open claims as of December 31, 2011	$	176		$	1,243		$	672		$	2,091
Gross new demands received		189			366			291			846
Loans repurchased/made whole		(233	)		(3	)		(138	)		(374	)
Demands rescinded		(75	)		(30	)		(40	)		(145	)
Reclassifications⁽²⁾		2			3			(4	)		1

Open claims as of December 31, 2012	$	59		$	1,579		$	781		$	2,419

Gross new demands received		86			30			150			266
Loans repurchased/made whole		(27	)		0			(16	)		(43	)
Demands rescinded		(65	)		0			(12	)		(77	)

Open claims as of June 30, 2013	$	53		$	1,609		$	903		$	2,565

⁽¹⁾

⁽²⁾

Schedule of Changes in Representation and Warranty Reserves

The following table summarizes changes in our representation and warranty reserves for the three and six months ended June 30, 2013 and 2012, and for full year 2012:

Changes in Representation and Warranty Reserves


	Three Months Ended June 30,						Six Months Ended June 30,						Full Year 2012
(Dollars in millions)	2013			2012			2013			2012			Full Year 2012
Representation and warranty repurchase reserve, beginning of period⁽¹⁾	$	994		$	1,101		$	899		$	943		$	943
Provision for mortgage representation and warranty losses⁽²⁾		183			180			280			349			349
Net realized losses		(21	)		(279	)		(23	)		(290	)		(393	)

Representation and warranty repurchase reserve, end of period⁽¹⁾	$	1,156		$	1,002		$	1,156		$	1,002		$	899

⁽¹⁾	Reported in our consolidated balance sheets as a component of other liabilities.

⁽²⁾

Schedule of Allocation of Representation and Warranty Reserves

Allocation of Representation and Warranty Reserves


	Reserve Liability
(Dollars in millions, except for loans sold)	June 30, 2013		December 31, 2012		Loans Sold 2005 to 2008⁽¹⁾
Selected period-end data:
GSEs and Active Insured Securitizations	$	1,003	$	817	$	27
Inactive Insured Securitizations and Others		153		82		84

Total.	$	1,156	$	899	$	111

⁽¹⁾	Reflects, in billions, the total original principal balance of mortgage loans originated by our subsidiaries and sold to third party investors between 2005 and 2008.

Summary of Significant Accounting Policies - Additional Information (Detail) Accounts in Millions, $ in Millions	1 Months Ended	6 Months Ended
	Jul. 31, 2013 Benchmark	Jun. 30, 2013 Segment	May 01, 2012 USD ($) Accounts	Feb. 17, 2012 USD ($)
Summary Of Significant Accounting Policies [Line Items]
Number of reportable segments \| Segment		3
Number of Benchmark \| Benchmark	3
ING Direct [Member]
Summary Of Significant Accounting Policies [Line Items]
Business acquisition, addition of loans				$ 40,400
Business acquisition, other assets				53,900
Business acquisition, deposits				$ 84,400
2012 U.S. Card Acquisition [Member]
Summary Of Significant Accounting Policies [Line Items]
New active accounts acquired at closing \| Accounts			27
Outstanding credit card receivables, acquired			$ 27,800
Other net assets, acquired			$ 327

Discontinued Operations - Summary of Results from Discontinued Operations (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Discontinued Operations And Disposal Groups [Abstract]
Non-interest expense, net	$ (190)	$ (160)	$ (315)	$ (321)
Loss from discontinued operations before taxes	(190)	(160)	(315)	(321)
Income tax benefit	(71)	(60)	(118)	(119)
Loss from discontinued operations	$ (119)	$ (100)	$ (197)	$ (202)

Discontinued Operations - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012	Dec. 31, 2012
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Remaining assets of discontinued operations	$ 310		$ 310		$ 309
Remaining liabilities of discontinued operations	930		930		$ 644
Wholesale Mortgage Banking Unit [Member]
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Representations and warranties expenses for discontinued operations	187	$ 154	294	$ 307
Representations and warranties expenses for discontinued operations, net of tax	$ 117	$ 97	$ 184	$ 194

Investment Securities - Additional Information (Detail) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013 USD ($)	Jun. 30, 2012 USD ($) Security	Jun. 30, 2013 USD ($)	Jun. 30, 2012 USD ($) Security	Dec. 31, 2012 USD ($)
Schedule of Available-for-sale Securities [Line Items]
Securities available for sale, at fair value	$ 62,602		$ 62,602		$ 63,979
Percentage of portfolio invested in U.S. Treasury and agency securities	77.00%		77.00%		77.00%
Investment securities held to maturity reported at amortized cost included in other assets	$ 0		$ 0		$ 9
Gross unrealized losses, available-for-sale securities investment	1,544	$ 1,500	1,544	$ 1,500	120
Number of individual securities that account for gross unrealized losses \| Security		1,369		1,369
Unrealized losses related to Non-agency Residential MBS and ABS			$ 134
Percent of total unrealized losses related to non-agency residential MBS and asset-backed securities			9.00%
Loss position for 12 months or longer			$ 31
Credit related losses in earnings	4	$ 13	29	$ 27
Gross unrealized losses related to all other securities	1,500		1,500
Fair value of securities pledged	16,900		16,900		13,800
Non-Credit Related Portion of OTTI [Member]
Schedule of Available-for-sale Securities [Line Items]
Gross unrealized gain (loss) - OTTI	25	$ 116
Derivatives [Member]
Schedule of Available-for-sale Securities [Line Items]
Fair value of securities pledged, accepted	$ 268		$ 268		$ 238

Investment Securities - Schedule of Available-for-Sale Securities (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	$ 63,429	$ 62,850
Total Gross Unrealized Gains	717	1,249
Gross Unrealized Losses- OTTI	(16)	(38)
Gross Unrealized Losses- Other	(1,528)	(82)
Total Gross Unrealized Losses	(1,544)	(120)
Fair Value	62,602	63,979
U.S. Treasury Debt Obligations [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	838	1,548
Total Gross Unrealized Gains	2	4
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	0	0
Total Gross Unrealized Losses	0	0
Fair Value	840	1,552
U.S. Agency Debt Obligations [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	101	301
Total Gross Unrealized Gains	0	2
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	0	(1)
Total Gross Unrealized Losses	0	(1)
Fair Value	101	302
Corporate Debt Securities Guaranteed by U.S. Government Agencies [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	1,240	1,003
Total Gross Unrealized Gains	2	10
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	(38)	(1)
Total Gross Unrealized Losses	(38)	(1)
Fair Value	1,204	1,012
Agency RMBS [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	40,798	39,408
Total Gross Unrealized Gains	267	652
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	(1,202)	(58)
Total Gross Unrealized Losses	(1,202)	(58)
Fair Value	39,863	40,002
Non-Agency RMBS [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	3,393	3,607
Total Gross Unrealized Gains	326	312
Gross Unrealized Losses- OTTI	(16)	(38)
Gross Unrealized Losses- Other	(19)	(10)
Total Gross Unrealized Losses	(35)	(48)
Fair Value	3,684	3,871
Residential Mortgage-Backed Securities Total [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	44,191	43,015
Total Gross Unrealized Gains	593	964
Gross Unrealized Losses- OTTI	(16)	(38)
Gross Unrealized Losses- Other	(1,221)	(68)
Total Gross Unrealized Losses	(1,237)	(106)
Fair Value	43,547	43,873
Commercial Mortgage-Backed Securities Agency [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	5,984	6,045
Total Gross Unrealized Gains	28	103
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	(126)	(4)
Total Gross Unrealized Losses	(126)	(4)
Fair Value	5,886	6,144
Commercial Mortgage-Backed Securities Non-Agency [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	1,713	1,425
Total Gross Unrealized Gains	16	62
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	(63)	(2)
Total Gross Unrealized Losses	(63)	(2)
Fair Value	1,666	1,485
Commercial Mortgage-Backed Securities Total [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	7,697	7,470
Total Gross Unrealized Gains	44	165
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	(189)	(6)
Total Gross Unrealized Losses	(189)	(6)
Fair Value	7,552	7,629
Other Asset-Backed Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	7,405	8,393
Total Gross Unrealized Gains	45	70
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	(36)	(5)
Total Gross Unrealized Losses	(36)	(5)
Fair Value	7,414	8,458
Other Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	1,957	1,120
Total Gross Unrealized Gains	31	34
Gross Unrealized Losses- OTTI	0	0
Gross Unrealized Losses- Other	(44)	(1)
Total Gross Unrealized Losses	(44)	(1)
Fair Value	$ 1,944	$ 1,153

Investment Securities - Schedule of Available-for-Sale Securities (Parenthetical) (Detail) - USD ($) $ in Millions	3 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Schedule of Available-for-sale Securities [Line Items]
Fair Value	$ 62,602	$ 63,979
Percentage of the securities in our asset-backed security portfolio were rated AAA or its equivalent	87.00%	82.00%
Fannie Mae, Freddie Mac and Ginnie Mae [Member]
Schedule of Available-for-sale Securities [Line Items]
Fair Value	$ 100	$ 302
Agency debt obligations, amortized cost of debt securities	$ 100	$ 300
Minimum Individual Percentage of Share in stockholders Equity percent instant	10.00%	10.00%
Fannie Mae [Member]
Schedule of Available-for-sale Securities [Line Items]
Mortgage-backed securities, amortized costs of debt securities	$ 26,000	$ 22,900
Mortgage-backed securities, fair values of debt securities	25,200	23,200
Freddie Mac [Member]
Schedule of Available-for-sale Securities [Line Items]
Mortgage-backed securities, amortized costs of debt securities	12,500	12,600
Mortgage-backed securities, fair values of debt securities	12,300	12,900
Ginnie Mae [Member]
Schedule of Available-for-sale Securities [Line Items]
Mortgage-backed securities, amortized costs of debt securities	8,000	9,900
Mortgage-backed securities, fair values of debt securities	$ 7,900	$ 10,000
Credit Card and Installment Loans [Member]
Schedule of Available-for-sale Securities [Line Items]
Percentage distribution of securities collateralized	66.00%	64.00%
Auto Dealer Floor Plan Inventory Loans and Leases [Member]
Schedule of Available-for-sale Securities [Line Items]
Percentage distribution of securities collateralized	19.00%	18.00%
Auto Loan [Member]
Schedule of Available-for-sale Securities [Line Items]
Percentage distribution of securities collateralized	7.00%	6.00%
Equipment Loans [Member]
Schedule of Available-for-sale Securities [Line Items]
Percentage distribution of securities collateralized	6.00%	5.00%
Student Loans [Member]
Schedule of Available-for-sale Securities [Line Items]
Percentage distribution of securities collateralized	1.00%	1.00%
Commercial Paper [Member]
Schedule of Available-for-sale Securities [Line Items]
Percentage distribution of securities collateralized		2.00%
Other Loan [Member]
Schedule of Available-for-sale Securities [Line Items]
Percentage distribution of securities collateralized	1.00%	4.00%

Investment Securities - Schedule of Available-for-Sale Securities in Gross Unrealized Loss Position (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012	Jun. 30, 2012
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	$ 37,712	$ 11,702
Less than 12 Months, Gross Unrealized Losses	(1,513)	(77)
12 Months or Longer, Fair Value	1,703	1,467
12 Months or Longer, Gross Unrealized Losses	(31)	(43)
Total Fair Value	39,415	13,169
Total Gross Unrealized Losses	(1,544)	(120)	$ (1,500)
U.S. Agency Debt Obligations [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	118	199
Less than 12 Months, Gross Unrealized Losses	0	(1)
12 Months or Longer, Fair Value	0	0
12 Months or Longer, Gross Unrealized Losses	0	0
Total Fair Value	118	199
Total Gross Unrealized Losses	0	(1)
Corporate Debt Securities Guaranteed by U.S. Government Agencies [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	1,094	172
Less than 12 Months, Gross Unrealized Losses	(38)	(1)
12 Months or Longer, Fair Value	0	0
12 Months or Longer, Gross Unrealized Losses	0	0
Total Fair Value	1,094	172
Total Gross Unrealized Losses	(38)	(1)
Agency RMBS [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	27,138	8,720
Less than 12 Months, Gross Unrealized Losses	(1,190)	(46)
12 Months or Longer, Fair Value	931	884
12 Months or Longer, Gross Unrealized Losses	(12)	(12)
Total Fair Value	28,069	9,604
Total Gross Unrealized Losses	(1,202)	(58)
Non-Agency RMBS [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	340	196
Less than 12 Months, Gross Unrealized Losses	(19)	(19)
12 Months or Longer, Fair Value	412	471
12 Months or Longer, Gross Unrealized Losses	(16)	(29)
Total Fair Value	752	667
Total Gross Unrealized Losses	(35)	(48)
Residential Mortgage-Backed Securities Total [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	27,478	8,916
Less than 12 Months, Gross Unrealized Losses	(1,209)	(65)
12 Months or Longer, Fair Value	1,343	1,355
12 Months or Longer, Gross Unrealized Losses	(28)	(41)
Total Fair Value	28,821	10,271
Total Gross Unrealized Losses	(1,237)	(106)
Commercial Mortgage-Backed Securities Agency [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	3,471	1,009
Less than 12 Months, Gross Unrealized Losses	(126)	(4)
12 Months or Longer, Fair Value	6	0
12 Months or Longer, Gross Unrealized Losses	0	0
Total Fair Value	3,477	1,009
Total Gross Unrealized Losses	(126)	(4)
Commercial Mortgage-Backed Securities Non-Agency [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	1,134	201
Less than 12 Months, Gross Unrealized Losses	(62)	(2)
12 Months or Longer, Fair Value	31	0
12 Months or Longer, Gross Unrealized Losses	(1)	0
Total Fair Value	1,165	201
Total Gross Unrealized Losses	(63)	(2)
Commercial Mortgage-Backed Securities Total [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	4,605	1,210
Less than 12 Months, Gross Unrealized Losses	(188)	(6)
12 Months or Longer, Fair Value	37	0
12 Months or Longer, Gross Unrealized Losses	(1)	0
Total Fair Value	4,642	1,210
Total Gross Unrealized Losses	(189)	(6)
Other Asset-Backed Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	3,271	1,102
Less than 12 Months, Gross Unrealized Losses	(34)	(4)
12 Months or Longer, Fair Value	310	99
12 Months or Longer, Gross Unrealized Losses	(2)	(1)
Total Fair Value	3,581	1,201
Total Gross Unrealized Losses	(36)	(5)
Other Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Less than 12 Months, Fair Value	1,146	103
Less than 12 Months, Gross Unrealized Losses	(44)	0
12 Months or Longer, Fair Value	13	13
12 Months or Longer, Gross Unrealized Losses	0	(1)
Total Fair Value	1,159	116
Total Gross Unrealized Losses	$ (44)	$ (1)

Investment Securities - Schedule of Scheduled Contractual Maturities of Investment Securities (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Amortized Cost And Fair Value Debt Securities [Abstract]
Due in 1 year or less, Amortized Cost	$ 1,777
Due after 1 year through 5 years, Amortized Cost	6,680
Due after 5 years through 10 years, Amortized Cost	5,150
Due after 10 years, Amortized Cost	49,822
Total amortized cost	63,429	$ 62,850
Due in 1 year or less, Fair Value	1,780
Due after 1 year through 5 years, Fair Value	6,684
Due after 5 years through 10 years, Fair Value	5,014
Due after 10 years, Fair Value	49,124
Fair Value	$ 62,602	$ 63,979

Investment Securities - Schedule of Scheduled Contractual Maturities of Investment Securities (Parenthetical) (Detail)	Jun. 30, 2013
Amortized Cost And Fair Value Debt Securities [Abstract]
Contractual maturities for investments with no stated maturities, in years	10 years

Investment Securities - Schedule of Expected Maturities and Weighted Average Yields of Investment Securities by Major Security Type (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 2,945
Total securities available for sale, > 1 Year-5 Years, Amount	20,367
Total securities available for sale, > 5 Years-10 Years, Amount	33,629
Total securities available for sale, > 10 Years, Amount	5,661
Fair Value	62,602	$ 63,979
Amortized cost of securities available-for-sale, 1 Year or Less, Amount	2,942
Amortized cost of securities available-for-sale, > 1 Year-5 Years, Amount	20,137
Amortized cost of securities available-for-sale, > 5 Years-10 Years, Amount	34,415
Amortized cost of securities available-for-sale, > 10 Years, Amount	5,935
Total amortized cost	$ 63,429	62,850
Total securities available for sale, 1 Year or Less, Average Yield	1.78%
Total securities available for sale, > 1 Year-5 Years, Average Yield	2.49%
Total securities available for sale, > 5 Years-10 Years, Average Yield	2.73%
Total securities available for sale, > 10 Years, Average Yield	2.75%
Total securities available for sale, Total Average Yield	2.61%
U.S. Treasury Debt Obligations [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 0
Total securities available for sale, > 1 Year-5 Years, Amount	840
Total securities available for sale, > 5 Years-10 Years, Amount	0
Total securities available for sale, > 10 Years, Amount	0
Fair Value	840	1,552
Total amortized cost	$ 838	1,548
Total securities available for sale, 1 Year or Less, Average Yield	0.00%
Total securities available for sale, > 1 Year-5 Years, Average Yield	0.50%
Total securities available for sale, > 5 Years-10 Years, Average Yield	0.00%
Total securities available for sale, > 10 Years, Average Yield	0.00%
Total securities available for sale, Total Average Yield	0.50%
U.S. Agency Debt Obligations [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 101
Total securities available for sale, > 1 Year-5 Years, Amount	0
Total securities available for sale, > 5 Years-10 Years, Amount	0
Total securities available for sale, > 10 Years, Amount	0
Fair Value	101	302
Total amortized cost	$ 101	301
Total securities available for sale, 1 Year or Less, Average Yield	4.59%
Total securities available for sale, > 1 Year-5 Years, Average Yield	0.00%
Total securities available for sale, > 5 Years-10 Years, Average Yield	0.00%
Total securities available for sale, > 10 Years, Average Yield	0.00%
Total securities available for sale, Total Average Yield	4.59%
Corporate Debt Securities Guaranteed by U.S. Government Agencies [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 0
Total securities available for sale, > 1 Year-5 Years, Amount	202
Total securities available for sale, > 5 Years-10 Years, Amount	988
Total securities available for sale, > 10 Years, Amount	14
Fair Value	1,204	1,012
Total amortized cost	$ 1,240	1,003
Total securities available for sale, 1 Year or Less, Average Yield	0.00%
Total securities available for sale, > 1 Year-5 Years, Average Yield	1.92%
Total securities available for sale, > 5 Years-10 Years, Average Yield	1.79%
Total securities available for sale, > 10 Years, Average Yield	3.48%
Total securities available for sale, Total Average Yield	1.83%
Agency RMBS [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 320
Total securities available for sale, > 1 Year-5 Years, Amount	8,232
Total securities available for sale, > 5 Years-10 Years, Amount	26,061
Total securities available for sale, > 10 Years, Amount	5,250
Fair Value	39,863	40,002
Total amortized cost	$ 40,798	39,408
Total securities available for sale, 1 Year or Less, Average Yield	3.42%
Total securities available for sale, > 1 Year-5 Years, Average Yield	2.94%
Total securities available for sale, > 5 Years-10 Years, Average Yield	2.45%
Total securities available for sale, > 10 Years, Average Yield	2.57%
Total securities available for sale, Total Average Yield	2.57%
Non-Agency RMBS [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 66
Total securities available for sale, > 1 Year-5 Years, Amount	1,692
Total securities available for sale, > 5 Years-10 Years, Amount	1,778
Total securities available for sale, > 10 Years, Amount	148
Fair Value	3,684	3,871
Total amortized cost	$ 3,393	3,607
Total securities available for sale, 1 Year or Less, Average Yield	8.47%
Total securities available for sale, > 1 Year-5 Years, Average Yield	7.55%
Total securities available for sale, > 5 Years-10 Years, Average Yield	8.37%
Total securities available for sale, > 10 Years, Average Yield	8.93%
Total securities available for sale, Total Average Yield	8.02%
Residential Mortgage-Backed Securities Total [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 386
Total securities available for sale, > 1 Year-5 Years, Amount	9,924
Total securities available for sale, > 5 Years-10 Years, Amount	27,839
Total securities available for sale, > 10 Years, Amount	5,398
Fair Value	43,547	43,873
Total amortized cost	$ 44,191	43,015
Total securities available for sale, 1 Year or Less, Average Yield	4.25%
Total securities available for sale, > 1 Year-5 Years, Average Yield	3.69%
Total securities available for sale, > 5 Years-10 Years, Average Yield	2.78%
Total securities available for sale, > 10 Years, Average Yield	2.73%
Total securities available for sale, Total Average Yield	2.99%
Commercial Mortgage-Backed Securities Agency [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 197
Total securities available for sale, > 1 Year-5 Years, Amount	3,160
Total securities available for sale, > 5 Years-10 Years, Amount	2,521
Total securities available for sale, > 10 Years, Amount	8
Fair Value	5,886	6,144
Total amortized cost	$ 5,984	6,045
Total securities available for sale, 1 Year or Less, Average Yield	1.62%
Total securities available for sale, > 1 Year-5 Years, Average Yield	1.95%
Total securities available for sale, > 5 Years-10 Years, Average Yield	2.39%
Total securities available for sale, > 10 Years, Average Yield	6.85%
Total securities available for sale, Total Average Yield	2.14%
Commercial Mortgage-Backed Securities Non-Agency [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 200
Total securities available for sale, > 1 Year-5 Years, Amount	294
Total securities available for sale, > 5 Years-10 Years, Amount	1,154
Total securities available for sale, > 10 Years, Amount	18
Fair Value	1,666	1,485
Total amortized cost	$ 1,713	1,425
Total securities available for sale, 1 Year or Less, Average Yield	3.64%
Total securities available for sale, > 1 Year-5 Years, Average Yield	3.40%
Total securities available for sale, > 5 Years-10 Years, Average Yield	3.08%
Total securities available for sale, > 10 Years, Average Yield	3.04%
Total securities available for sale, Total Average Yield	3.20%
Commercial Mortgage-Backed Securities Total [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 397
Total securities available for sale, > 1 Year-5 Years, Amount	3,454
Total securities available for sale, > 5 Years-10 Years, Amount	3,675
Total securities available for sale, > 10 Years, Amount	26
Fair Value	7,552	7,629
Total amortized cost	$ 7,697	7,470
Total securities available for sale, 1 Year or Less, Average Yield	2.63%
Total securities available for sale, > 1 Year-5 Years, Average Yield	2.07%
Total securities available for sale, > 5 Years-10 Years, Average Yield	2.61%
Total securities available for sale, > 10 Years, Average Yield	4.10%
Total securities available for sale, Total Average Yield	2.37%
Other Asset-Backed Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 1,221
Total securities available for sale, > 1 Year-5 Years, Amount	5,508
Total securities available for sale, > 5 Years-10 Years, Amount	587
Total securities available for sale, > 10 Years, Amount	98
Fair Value	7,414	8,458
Total amortized cost	$ 7,405	8,393
Total securities available for sale, 1 Year or Less, Average Yield	1.09%
Total securities available for sale, > 1 Year-5 Years, Average Yield	1.06%
Total securities available for sale, > 5 Years-10 Years, Average Yield	2.94%
Total securities available for sale, > 10 Years, Average Yield	6.31%
Total securities available for sale, Total Average Yield	1.28%
Other Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Total securities available for sale, 1 Year or Less, Amount	$ 840
Total securities available for sale, > 1 Year-5 Years, Amount	439
Total securities available for sale, > 5 Years-10 Years, Amount	540
Total securities available for sale, > 10 Years, Amount	125
Fair Value	1,944	1,153
Total amortized cost	$ 1,957	$ 1,120
Total securities available for sale, 1 Year or Less, Average Yield	0.90%
Total securities available for sale, > 1 Year-5 Years, Average Yield	1.48%
Total securities available for sale, > 5 Years-10 Years, Average Yield	2.56%
Total securities available for sale, > 10 Years, Average Yield	0.04%
Total securities available for sale, Total Average Yield	1.47%

Investment Securities - Schedule of Credit Losses Related to Debt Securities Recognized in Earnings (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Amortized Cost And Fair Value Debt Securities [Abstract]
Credit loss component, beginning of period	$ 145	$ 82	$ 120	$ 68
Additions:
Initial credit impairment	3	9	11	10
Subsequent credit impairment	1	4	18	17
Total additions	4	13	29	27
Reductions:
Sales of credit-impaired securities	0	0	0	0
Total reductions	0	0	0	0
Credit loss component, end of period	$ 149	$ 95	$ 149	$ 95

Investment Securities - Schedule of Changes in AOCI, Net of Taxes, Related to Available-for-Sale Securities (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Investments Debt And Equity Securities [Abstract]
Beginning balance AOCI related to securities available for sale, Before Tax	$ 920	$ 480	$ 1,129	$ 456
Net unrealized gains (losses), Before Tax	(1,746)	217	(1,953)	252
Net realized gains reclassified from AOCI into earnings, Before Tax	(1)	(30)	(3)	(41)
Ending balance AOCI related to securities available for sale, Before Tax	(827)	667	(827)	667
Beginning balance AOCI related to securities available for sale, Tax	347	170	426	170
Net unrealized gains (losses), Tax	(657)	90	(735)	94
Net realized gains reclassified from AOCI into earnings, Tax	0	(11)	(1)	(15)
Ending balance AOCI related to securities available for sale, Tax	(310)	249	(310)	249
Beginning balance AOCI related to securities available for sale, After Tax	573	310	703	286
Net unrealized gains (losses), After Tax	(1,089)	127	(1,218)	158
Net realized gains reclassified from AOCI into earnings, After Tax	(1)	(19)	(2)	(26)
Ending balance AOCI related to securities available for sale, After Tax	$ (517)	$ 418	$ (517)	$ 418

Investment Securities - Schedule of Gross Realized Gains and Losses on Sale and Redemption of Available-for-Sale Securities Recognized in Earnings (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Investments Debt And Equity Securities [Abstract]
Gross realized investment gains	$ 3	$ 32	$ 6	$ 49
Gross realized investment losses	(2)	(2)	(3)	(8)
Net realized gains	1	30	3	41
Total proceeds from sales	$ 600	$ 6,921	$ 1,320	$ 14,258

Investment Securities - Schedule of Outstanding Contractual Balance and Carrying Value of Credit-Impaired ING Direct Debt Securities (Detail) - Purchased Credit-Impaired Securities [Member] $ in Millions	Jun. 30, 2013 USD ($)
Loans Acquired Accounted For As Debt Securities General Items [Line Items]
Contractual principal and interest	$ 5,038
Carrying value	$ 2,524

Investment Securities - Schedule of Changes in Accretable Yield of Acquired Securities (Detail) - Purchased Credit-Impaired Securities [Member] - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Loans Acquired Accounted For As Debt Securities General Items [Line Items]
Accretable yield beginning balance	$ 1,512	$ 0
Additions from new acquisitions	62	1,743
Accretion recognized in earnings	(120)	(202)
Reductions due to disposals, transfers, and other non-credit related changes	1	0
Net reclassifications (to)/from nonaccretable difference	(13)	(29)
Accretable yield ending balance	$ 1,442	$ 1,512

Loans - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended	6 Months Ended
	Jun. 30, 2013	Jun. 30, 2013	Feb. 19, 2013	Dec. 31, 2012
Loans [Line Items]
Total loans held for investment	$ 191,512	$ 191,512		$ 205,889
Increase (decrease) in allowance related to pools of accounts	16	15
Cumulative impairment recognized on acquired loans	42	42		57
Assets subject to sale agreement, loan	187,105	187,105	$ 7,000	200,733
Total loans held for sale	$ 6,248	$ 6,248		$ 201
Number of days account is past due when loans are reported delinquent (in days)		90 Days
Percentage, 30+ day delinquencies	3.22%	3.22%		3.69%
Minimum loan amount requiring annual review	$ 1
Minimum loan amount reviewed quarterly by management for further deterioration	1
Troubled debt restructurings included in impaired loans	1,700	$ 1,700		$ 1,800
Unused credit card lines available to customers	303,200	303,200		298,900
Outstanding unfunded commitments to extend credit other than credit card lines	20,200	20,200		17,500
Consumer Banking [Member]
Loans [Line Items]
TDRs classified as performing loans	1,000	1,000		1,200
Commercial Banking [Member]
Loans [Line Items]
TDRs classified as performing loans	211	211		253
Acquired Loans [Member]
Loans [Line Items]
Total loans held for investment	$ 32,275	$ 32,275		$ 37,134
Percentage, 30+ day delinquencies	0.03%	0.03%		0.07%
Greater Than or Equal to 90 Days [Member]
Loans [Line Items]
Total loans held for investment	$ 1,703	$ 1,703		$ 2,256
Nonperforming Loans [Member]
Loans [Line Items]
Total loans held for investment	$ 930	$ 930		$ 1,054

Loans - Composition of Loans Held-for-Investment Portfolio (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Statement Of Financial Position [Abstract]
Domestic credit card loans	$ 69,986	$ 82,328
International credit card loans	7,820	8,614
Total credit card loans	77,806	90,942
Domestic installment loans	504	813
Total credit card	78,310	91,755
Auto	29,369	27,123
Home loan	39,163	44,100
Other retail	3,686	3,904
Total consumer banking	72,218	75,127
Commercial and multifamily real estate	18,570	17,732
Commercial and industrial	21,170	19,892
Total commercial lending	39,740	37,624
Small-ticket commercial real estate	1,065	1,196
Total commercial banking	40,805	38,820
Other loans	179	187
Total loans held for investment	$ 191,512	$ 205,889

Loans - Composition of Loans Held-for-Investment Portfolio (Parenthetical) (Detail) - USD ($) $ in Billions	Jun. 30, 2013	Dec. 31, 2012
Statement Of Financial Position [Abstract]
Construction loans and land development loans	$ 2.2	$ 2.1

Loans - Aging of Held-for-Investment Loans by Portfolio Segment and Class (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Domestic credit card	$ 70,490	$ 83,141
International credit card	7,820	8,614
Total credit card	78,310	91,755
Auto	29,369	27,123
Home loan	39,163	44,100
Retail banking	3,686	3,904
Total consumer banking	72,218	75,127
Commercial and multifamily real estate	18,570	17,732
Commercial and industrial	21,170	19,892
Total commercial lending	39,740	37,624
Small-ticket commercial real estate	1,065	1,196
Total commercial banking	40,805	38,820
Other loans	179	187
Total loans held for investment	$ 191,512	$ 205,889
% of Total loans	100.00%	100.00%
Current [Member]
Domestic credit card	$ 68,253	$ 79,852
International credit card	7,445	8,227
Total credit card	75,698	88,079
Auto	27,461	25,057
Home loan	7,040	7,317
Retail banking	3,599	3,789
Total consumer banking	38,100	36,163
Commercial and multifamily real estate	18,260	17,357
Commercial and industrial	20,830	19,525
Total commercial lending	39,090	36,882
Small-ticket commercial real estate	1,046	1,153
Total commercial banking	40,136	38,035
Other loans	114	118
Total loans held for investment	$ 154,048	$ 162,395
% of Total loans	80.40%	78.90%
30-59 Days [Member]
Domestic credit card	$ 701	$ 932
International credit card	148	145
Total credit card	849	1,077
Auto	1,253	1,341
Home loan	55	63
Retail banking	18	26
Total consumer banking	1,326	1,430
Commercial and multifamily real estate	84	64
Commercial and industrial	55	57
Total commercial lending	139	121
Small-ticket commercial real estate	12	28
Total commercial banking	151	149
Other loans	5	8
Total loans held for investment	$ 2,331	$ 2,664
% of Total loans	1.20%	1.30%
60-89 Days [Member]
Domestic credit card	$ 454	$ 659
International credit card	84	89
Total credit card	538	748
Auto	517	559
Home loan	23	29
Retail banking	9	10
Total consumer banking	549	598
Commercial and multifamily real estate	43	77
Commercial and industrial	19	3
Total commercial lending	62	80
Small-ticket commercial real estate	3	9
Total commercial banking	65	89
Other loans	3	5
Total loans held for investment	$ 1,155	$ 1,440
% of Total loans	0.60%	0.70%
Greater Than or Equal to 90 Days [Member]
Domestic credit card	$ 993	$ 1,410
International credit card	143	153
Total credit card	1,136	1,563
Auto	129	149
Home loan	249	288
Retail banking	22	45
Total consumer banking	400	482
Commercial and multifamily real estate	78	107
Commercial and industrial	65	75
Total commercial lending	143	182
Small-ticket commercial real estate	4	6
Total commercial banking	147	188
Other loans	20	23
Total loans held for investment	$ 1,703	$ 2,256
% of Total loans	0.90%	1.10%
Total Delinquent Loans [Member]
Domestic credit card	$ 2,148	$ 3,001
International credit card	375	387
Total credit card	2,523	3,388
Auto	1,899	2,049
Home loan	327	380
Retail banking	49	81
Total consumer banking	2,275	2,510
Commercial and multifamily real estate	205	248
Commercial and industrial	139	135
Total commercial lending	344	383
Small-ticket commercial real estate	19	43
Total commercial banking	363	426
Other loans	28	36
Total loans held for investment	$ 5,189	$ 6,360
% of Total loans	2.70%	3.10%
Acquired Loans [Member]
Domestic credit card	$ 89	$ 288
International credit card	0	0
Total credit card	89	288
Auto	9	17
Home loan	31,796	36,403
Retail banking	38	34
Total consumer banking	31,843	36,454
Commercial and multifamily real estate	105	127
Commercial and industrial	201	232
Total commercial lending	306	359
Small-ticket commercial real estate	0	0
Total commercial banking	306	359
Other loans	37	33
Total loans held for investment	$ 32,275	$ 37,134
% of Total loans	16.90%	18.00%
Greater Than or Equal to 90 Days and Accruing [Member]
Domestic credit card	$ 993	$ 1,410
International credit card	93	100
Total credit card	1,086	1,510
Auto	0	0
Home loan	0	0
Retail banking	1	1
Total consumer banking	1	1
Commercial and multifamily real estate	5	2
Commercial and industrial	15	14
Total commercial lending	20	16
Small-ticket commercial real estate	0	0
Total commercial banking	20	16
Other loans	0	0
Total loans held for investment	$ 1,107	$ 1,527
% of Total loans	0.60%	0.70%
Nonperforming Loans [Member]
Domestic credit card	$ 0	$ 0
International credit card	94	100
Total credit card	94	100
Auto	128	149
Home loan	398	422
Retail banking	40	71
Total consumer banking	566	642
Commercial and multifamily real estate	96	137
Commercial and industrial	136	133
Total commercial lending	232	270
Small-ticket commercial real estate	12	12
Total commercial banking	244	282
Other loans	26	30
Total loans held for investment	$ 930	$ 1,054
% of Total loans	0.50%	0.50%

Loans - Credit Card: Risk Profile by Geographic Region and Delinquency Status (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012	Dec. 31, 2012
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 78,310		$ 78,310		$ 91,755
Amount, 30+ day delinquencies	2,523		2,523		3,388
Amount, 90+ day delinquencies	$ 1,136		$ 1,136		$ 1,563
% of Total	100.00%		100.00%		100.00%
Percentage, 30+ day delinquencies	3.22%		3.22%		3.69%
Percentage, 90+ day delinquencies	1.45%		1.45%		1.70%
Amount of Net charge-offs, Domestic credit card	$ 749	$ 510	$ 1,576	$ 1,041
Amount of Net charge-offs, International credit card	101	112	196	227
Total Amount of Net charge-offs	$ 850	$ 622	$ 1,772	$ 1,268
Rate, Net charge-offs, Domestic credit card	4.28%	2.86%	4.36%	3.32%
Rate, Net charge-offs, International credit card	5.08%	5.49%	4.83%	5.51%
Total Rate, Net charge-offs	4.36%	3.13%	4.41%	3.57%
California [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 7,646		$ 7,646		$ 9,276
% of Total	9.80%		9.80%		10.10%
New York [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 5,070		$ 5,070		$ 5,869
% of Total	6.50%		6.50%		6.40%
Texas [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4,786		$ 4,786		$ 5,933
% of Total	6.10%		6.10%		6.50%
Florida [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4,102		$ 4,102		$ 4,852
% of Total	5.20%		5.20%		5.30%
Illinois [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 3,477		$ 3,477		$ 4,115
% of Total	4.40%		4.40%		4.50%
Pennsylvania [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 3,295		$ 3,295		$ 3,875
% of Total	4.20%		4.20%		4.20%
Ohio [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 2,849		$ 2,849		$ 3,363
% of Total	3.60%		3.60%		3.60%
New Jersey [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 2,626		$ 2,626		$ 3,070
% of Total	3.30%		3.30%		3.30%
Michigan [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 2,502		$ 2,502		$ 2,928
% of Total	3.20%		3.20%		3.20%
Other [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 34,137		$ 34,137		$ 39,860
% of Total	43.70%		43.70%		43.50%
Total Domestic Credit Card and Installment Loans [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 70,490		$ 70,490		$ 83,141
% of Total	90.00%		90.00%		90.60%
United Kingdom [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 3,290		$ 3,290		$ 3,678
% of Total	4.20%		4.20%		4.00%
Canada [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4,530		$ 4,530		$ 4,936
% of Total	5.80%		5.80%		5.40%
Total International Credit Card [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 7,820		$ 7,820		$ 8,614
% of Total	10.00%		10.00%		9.40%
Loans [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 78,221		$ 78,221		$ 91,467
Amount, 30+ day delinquencies	2,498		2,498		3,326
Amount, 90+ day delinquencies	$ 1,126		$ 1,126		$ 1,530
% of Total	99.90%		99.90%		99.70%
Percentage, 30+ day delinquencies	3.19%		3.19%		3.62%
Percentage, 90+ day delinquencies	1.44%		1.44%		1.67%
Loans [Member] \| California [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 7,637		$ 7,637		$ 9,245
% of Total	9.80%		9.80%		10.00%
Loans [Member] \| New York [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 5,063		$ 5,063		$ 5,846
% of Total	6.50%		6.50%		6.40%
Loans [Member] \| Texas [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4,779		$ 4,779		$ 5,910
% of Total	6.10%		6.10%		6.50%
Loans [Member] \| Florida [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4,097		$ 4,097		$ 4,835
% of Total	5.20%		5.20%		5.30%
Loans [Member] \| Illinois [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 3,473		$ 3,473		$ 4,100
% of Total	4.40%		4.40%		4.50%
Loans [Member] \| Pennsylvania [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 3,291		$ 3,291		$ 3,861
% of Total	4.20%		4.20%		4.20%
Loans [Member] \| Ohio [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 2,845		$ 2,845		$ 3,351
% of Total	3.60%		3.60%		3.60%
Loans [Member] \| New Jersey [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 2,623		$ 2,623		$ 3,060
% of Total	3.30%		3.30%		3.30%
Loans [Member] \| Michigan [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 2,499		$ 2,499		$ 2,917
% of Total	3.20%		3.20%		3.20%
Loans [Member] \| Other [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 34,094		$ 34,094		$ 39,728
% of Total	43.60%		43.60%		43.30%
Loans [Member] \| Total Domestic Credit Card and Installment Loans [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 70,401		$ 70,401		$ 82,853
% of Total	89.90%		89.90%		90.30%
Loans [Member] \| United Kingdom [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 3,290		$ 3,290		$ 3,678
% of Total	4.20%		4.20%		4.00%
Loans [Member] \| Canada [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4,530		$ 4,530		$ 4,936
% of Total	5.80%		5.80%		5.40%
Loans [Member] \| Total International Credit Card [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 7,820		$ 7,820		$ 8,614
% of Total	10.00%		10.00%		9.40%
Acquired Loans [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 89		$ 89		$ 288
Amount, 30+ day delinquencies	25		25		62
Amount, 90+ day delinquencies	$ 10		$ 10		$ 33
% of Total	0.10%		0.10%		0.30%
Percentage, 30+ day delinquencies	0.03%		0.03%		0.07%
Percentage, 90+ day delinquencies	0.01%		0.01%		0.03%
Acquired Loans [Member] \| California [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 9		$ 9		$ 31
% of Total	0.00%		0.00%		0.10%
Acquired Loans [Member] \| New York [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 7		$ 7		$ 23
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Texas [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 7		$ 7		$ 23
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Florida [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 5		$ 5		$ 17
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Illinois [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4		$ 4		$ 15
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Pennsylvania [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4		$ 4		$ 14
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Ohio [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 4		$ 4		$ 12
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| New Jersey [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 3		$ 3		$ 10
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Michigan [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 3		$ 3		$ 11
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Other [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 43		$ 43		$ 132
% of Total	0.10%		0.10%		0.20%
Acquired Loans [Member] \| Total Domestic Credit Card and Installment Loans [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 89		$ 89		$ 288
% of Total	0.10%		0.10%		0.30%
Acquired Loans [Member] \| United Kingdom [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 0		$ 0		$ 0
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Canada [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 0		$ 0		$ 0
% of Total	0.00%		0.00%		0.00%
Acquired Loans [Member] \| Total International Credit Card [Member]
Credit Card Risk Profile By Geographic Region And Delinquency Status [Line Items]
Total credit card and installment loans	$ 0		$ 0		$ 0
% of Total	0.00%		0.00%		0.00%

Loans - Commercial Banking: Risk Profile by Geographic Region and Internal Risk Rating (Detail) - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 18,570	$ 17,732
Percent of Total Commercial and Multifamily Real Estate	100.00%	100.00%
Commercial and industrial	$ 21,170	$ 19,892
Percentage of Total Commercial and Industrial	100.00%	100.00%
Small-ticket commercial real estate	$ 1,065	$ 1,196
Percent of Total Small-ticket Commercial Real Estate	100.00%	100.00%
Total commercial banking	$ 40,805	$ 38,820
Percent of Total Commercial	100.00%	100.00%
Loans [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 18,465	$ 17,605
Percent of Total Commercial and Multifamily Real Estate	99.40%	99.30%
Commercial and industrial	$ 20,969	$ 19,660
Percentage of Total Commercial and Industrial	99.00%	98.80%
Small-ticket commercial real estate	$ 1,065	$ 1,196
Percent of Total Small-ticket Commercial Real Estate	100.00%	100.00%
Total commercial banking	$ 40,499	$ 38,461
Percent of Total Commercial	99.30%	99.10%
Loans [Member] \| Noncriticized [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 17,841	$ 16,614
Percent of Total Commercial and Multifamily Real Estate	96.10%	93.70%
Commercial and industrial	$ 20,283	$ 19,073
Percentage of Total Commercial and Industrial	95.80%	95.90%
Small-ticket commercial real estate	$ 1,044	$ 1,152
Percent of Total Small-ticket Commercial Real Estate	98.00%	96.30%
Total commercial banking	$ 39,168	$ 36,839
Percent of Total Commercial	96.00%	94.90%
Loans [Member] \| Criticized Performing [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 528	$ 853
Percent of Total Commercial and Multifamily Real Estate	2.80%	4.80%
Commercial and industrial	$ 549	$ 454
Percentage of Total Commercial and Industrial	2.60%	2.30%
Small-ticket commercial real estate	$ 10	$ 33
Percent of Total Small-ticket Commercial Real Estate	0.90%	2.80%
Total commercial banking	$ 1,087	$ 1,340
Percent of Total Commercial	2.70%	3.50%
Loans [Member] \| Criticized Nonperforming [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 96	$ 138
Percent of Total Commercial and Multifamily Real Estate	0.50%	0.80%
Commercial and industrial	$ 137	$ 133
Percentage of Total Commercial and Industrial	0.60%	0.60%
Small-ticket commercial real estate	$ 11	$ 11
Percent of Total Small-ticket Commercial Real Estate	1.10%	0.90%
Total commercial banking	$ 244	$ 282
Percent of Total Commercial	0.60%	0.70%
Loans [Member] \| Northeast [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 13,477	$ 13,299
Percent of Total Commercial and Multifamily Real Estate	72.60%	75.00%
Commercial and industrial	$ 5,371	$ 5,460
Percentage of Total Commercial and Industrial	25.30%	27.40%
Small-ticket commercial real estate	$ 647	$ 723
Percent of Total Small-ticket Commercial Real Estate	60.70%	60.50%
Total commercial banking	$ 19,495	$ 19,482
Percent of Total Commercial	47.80%	50.20%
Loans [Member] \| Mid-Atlantic [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 1,667	$ 1,398
Percent of Total Commercial and Multifamily Real Estate	9.00%	7.90%
Commercial and industrial	$ 1,247	$ 1,149
Percentage of Total Commercial and Industrial	5.90%	5.80%
Small-ticket commercial real estate	$ 40	$ 47
Percent of Total Small-ticket Commercial Real Estate	3.80%	3.90%
Total commercial banking	$ 2,954	$ 2,594
Percent of Total Commercial	7.20%	6.70%
Loans [Member] \| South [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 2,164	$ 2,055
Percent of Total Commercial and Multifamily Real Estate	11.70%	11.60%
Commercial and industrial	$ 9,867	$ 9,182
Percentage of Total Commercial and Industrial	46.60%	46.20%
Small-ticket commercial real estate	$ 67	$ 72
Percent of Total Small-ticket Commercial Real Estate	6.30%	6.00%
Total commercial banking	$ 12,098	$ 11,309
Percent of Total Commercial	29.70%	29.10%
Loans [Member] \| Other [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 1,157	$ 853
Percent of Total Commercial and Multifamily Real Estate	6.10%	4.80%
Commercial and industrial	$ 4,484	$ 3,869
Percentage of Total Commercial and Industrial	21.20%	19.40%
Small-ticket commercial real estate	$ 311	$ 354
Percent of Total Small-ticket Commercial Real Estate	29.20%	29.60%
Total commercial banking	$ 5,952	$ 5,076
Percent of Total Commercial	14.60%	13.10%
Acquired Loans [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 105	$ 127
Percent of Total Commercial and Multifamily Real Estate	0.60%	0.70%
Commercial and industrial	$ 201	$ 232
Percentage of Total Commercial and Industrial	1.00%	1.20%
Small-ticket commercial real estate	$ 0	$ 0
Percent of Total Small-ticket Commercial Real Estate	0.00%	0.00%
Total commercial banking	$ 306	$ 359
Percent of Total Commercial	0.70%	0.90%
Acquired Loans [Member] \| Noncriticized [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 77	$ 77
Percent of Total Commercial and Multifamily Real Estate	0.40%	0.40%
Commercial and industrial	$ 181	$ 228
Percentage of Total Commercial and Industrial	0.90%	1.20%
Small-ticket commercial real estate	$ 0	$ 0
Percent of Total Small-ticket Commercial Real Estate	0.00%	0.00%
Total commercial banking	$ 258	$ 305
Percent of Total Commercial	0.60%	0.80%
Acquired Loans [Member] \| Criticized Performing [Member]
Commercial Banking Risk Profile [Line Items]
Commercial & Multifamily Real Estate	$ 28	$ 50
Percent of Total Commercial and Multifamily Real Estate	0.20%	0.30%
Commercial and industrial	$ 20	$ 4
Percentage of Total Commercial and Industrial	0.10%	0.00%
Small-ticket commercial real estate	$ 0	$ 0
Percent of Total Small-ticket Commercial Real Estate	0.00%	0.00%
Total commercial banking	$ 48	$ 54
Percent of Total Commercial	0.10%	0.10%

Loans - Impaired Loans, Excluding Purchased Credit-Impaired Loans (Detail) - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Impaired Loans By Type [Line Items]
Total Recorded Investment	$ 1,878	$ 1,980
Related Allowance	336	426
Net Recorded Investment	1,542	1,554
Unpaid Principal Balance	2,198	2,346
Average Recorded Investment	1,944	1,820
Interest Income Recognized	79	133
Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	625	569
Related Allowance	42	40
Net Recorded Investment	583	529
Unpaid Principal Balance	890	891
Average Recorded Investment	594	338
Interest Income Recognized	35	38
Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	454	538
Related Allowance	36	55
Net Recorded Investment	418	483
Unpaid Principal Balance	534	613
Average Recorded Investment	513	603
Interest Income Recognized	5	14
With an Allowance [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	1,546	1,571
With an Allowance [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	444	375
With an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	303	323
Without an Allowance [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	332	409
Without an Allowance [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	181	194
Without an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	151	215
Domestic Credit Card [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	631	701
Related Allowance	156	230
Net Recorded Investment	475	471
Unpaid Principal Balance	615	678
Average Recorded Investment	667	687
Interest Income Recognized	33	70
Domestic Credit Card [Member] \| With an Allowance [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	631	701
Domestic Credit Card [Member] \| Without an Allowance [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	0	0
International Credit Card [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	168	172
Related Allowance	102	101
Net Recorded Investment	66	71
Unpaid Principal Balance	159	164
Average Recorded Investment	170	192
Interest Income Recognized	6	11
International Credit Card [Member] \| With an Allowance [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	168	172
International Credit Card [Member] \| Without an Allowance [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	0	0
Credit Card and Installment Loans [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	799	873
Related Allowance	258	331
Net Recorded Investment	541	542
Unpaid Principal Balance	774	842
Average Recorded Investment	837	879
Interest Income Recognized	39	81
Credit Card and Installment Loans [Member] \| With an Allowance [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	799	873
Credit Card and Installment Loans [Member] \| Without an Allowance [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	0	0
Auto [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	326	328
Related Allowance	16	20
Net Recorded Investment	310	308
Unpaid Principal Balance	543	606
Average Recorded Investment	327	130
Interest Income Recognized	30	31
Auto [Member] \| With an Allowance [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	160	169
Auto [Member] \| Without an Allowance [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	166	159
Home Loan [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	205	145
Related Allowance	14	13
Net Recorded Investment	191	132
Unpaid Principal Balance	242	167
Average Recorded Investment	172	120
Interest Income Recognized	4	4
Home Loan [Member] \| With an Allowance [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	205	145
Home Loan [Member] \| Without an Allowance [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	0	0
Retail Banking [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	94	96
Related Allowance	12	7
Net Recorded Investment	82	89
Unpaid Principal Balance	105	118
Average Recorded Investment	95	88
Interest Income Recognized	1	3
Retail Banking [Member] \| With an Allowance [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	79	61
Retail Banking [Member] \| Without an Allowance [Member] \| Consumer Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	15	35
Commercial and Multifamily Real Estate [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	218	280
Related Allowance	17	32
Net Recorded Investment	201	248
Unpaid Principal Balance	258	315
Average Recorded Investment	259	353
Interest Income Recognized	3	8
Commercial and Multifamily Real Estate [Member] \| With an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	148	168
Commercial and Multifamily Real Estate [Member] \| Without an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	70	112
Commercial and Industrial [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	224	244
Related Allowance	19	22
Net Recorded Investment	205	222
Unpaid Principal Balance	260	277
Average Recorded Investment	234	227
Interest Income Recognized	2	6
Commercial and Industrial [Member] \| With an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	143	152
Commercial and Industrial [Member] \| Without an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	81	92
Total Commercial Lending [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	442	524
Related Allowance	36	54
Net Recorded Investment	406	470
Unpaid Principal Balance	518	592
Average Recorded Investment	493	580
Interest Income Recognized	5	14
Total Commercial Lending [Member] \| With an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	291	320
Total Commercial Lending [Member] \| Without an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	151	204
Small-Ticket Commercial Real Estate [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	12	14
Related Allowance	0	1
Net Recorded Investment	12	13
Unpaid Principal Balance	16	21
Average Recorded Investment	20	23
Interest Income Recognized	0	0
Small-Ticket Commercial Real Estate [Member] \| With an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	12	3
Small-Ticket Commercial Real Estate [Member] \| Without an Allowance [Member] \| Commercial Banking [Member]
Impaired Loans By Type [Line Items]
Total Recorded Investment	$ 0	$ 11

Loans - TDR Disclosures in Progress Financial Impact of Modification (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 286	$ 214	$ 511	$ 430
Reduced Interest Rate, Percentage of TDR Activity	52.00%	78.00%	60.00%	72.00%
Reduced Interest Rate, Average Rate Reduction	14.56%	13.57%	14.55%	13.49%
Term Extension, Percentage of TDR Activity	21.00%	33.00%	24.00%	38.00%
Term Extension, Average Term Extension (Months)	12 months	23 months	16 months	18 months
Balance Reduction, Percentage of TDR Activity	15.00%	0.00%	14.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 27	$ 0	$ 53	$ 0
Domestic Credit Card [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 78	$ 88	$ 154	$ 145
Reduced Interest Rate, Percentage of TDR Activity	100.00%	100.00%	100.00%	100.00%
Reduced Interest Rate, Average Rate Reduction	12.23%	11.09%	12.25%	10.84%
Term Extension, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Term Extension, Average Term Extension (Months)	0 months	0 months	0 months	0 months
Balance Reduction, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0
International Credit Card [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 47	$ 51	$ 98	$ 115
Reduced Interest Rate, Percentage of TDR Activity	100.00%	100.00%	100.00%	100.00%
Reduced Interest Rate, Average Rate Reduction	24.92%	24.12%	24.72%	24.08%
Term Extension, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Term Extension, Average Term Extension (Months)	0 months	0 months	0 months	0 months
Balance Reduction, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0
Credit Card and Installment Loans [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 125	$ 139	$ 252	$ 260
Reduced Interest Rate, Percentage of TDR Activity	100.00%	100.00%	100.00%	100.00%
Reduced Interest Rate, Average Rate Reduction	17.05%	15.88%	17.11%	15.70%
Term Extension, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Term Extension, Average Term Extension (Months)	0 months	0 months	0 months	0 months
Balance Reduction, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0
Consumer Banking [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 131	$ 39	$ 210	$ 76
Reduced Interest Rate, Percentage of TDR Activity	19.00%	57.00%	25.00%	54.00%
Reduced Interest Rate, Average Rate Reduction	2.07%	1.73%	2.11%	1.57%
Term Extension, Percentage of TDR Activity	33.00%	92.00%	41.00%	92.00%
Term Extension, Average Term Extension (Months)	15 months	34 months	19 months	27 months
Balance Reduction, Percentage of TDR Activity	32.00%	2.00%	34.00%	1.00%
Balance Reduction, Gross Balance Reduction	$ 27	$ 0	$ 53	$ 0
Consumer Banking [Member] \| Auto [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 61	$ 20	$ 123	$ 45
Reduced Interest Rate, Percentage of TDR Activity	29.00%	72.00%	30.00%	71.00%
Reduced Interest Rate, Average Rate Reduction	1.71%	1.40%	1.83%	1.40%
Term Extension, Percentage of TDR Activity	52.00%	100.00%	54.00%	100.00%
Term Extension, Average Term Extension (Months)	8 months	10 months	8 months	10 months
Balance Reduction, Percentage of TDR Activity	47.00%	0.00%	45.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 25	$ 0	$ 50	$ 0
Consumer Banking [Member] \| Home Loan [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 57	$ 12	$ 68	$ 17
Reduced Interest Rate, Percentage of TDR Activity	12.00%	67.00%	20.00%	55.00%
Reduced Interest Rate, Average Rate Reduction	2.77%	2.32%	2.80%	2.11%
Term Extension, Percentage of TDR Activity	5.00%	74.00%	12.00%	67.00%
Term Extension, Average Term Extension (Months)	101 months	108 months	122 months	113 months
Balance Reduction, Percentage of TDR Activity	24.00%	5.00%	23.00%	5.00%
Balance Reduction, Gross Balance Reduction	$ 2	$ 0	$ 3	$ 0
Consumer Banking [Member] \| Retail Banking [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 13	$ 7	$ 19	$ 14
Reduced Interest Rate, Percentage of TDR Activity	6.00%	1.00%	5.00%	1.00%
Reduced Interest Rate, Average Rate Reduction	3.90%	2.99%	3.56%	3.00%
Term Extension, Percentage of TDR Activity	65.00%	99.00%	61.00%	99.00%
Term Extension, Average Term Extension (Months)	8 months	10 months	8 months	11 months
Balance Reduction, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0
Commercial Banking [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 30	$ 36	$ 49	$ 94
Reduced Interest Rate, Percentage of TDR Activity	0.00%	13.00%	0.00%	9.00%
Reduced Interest Rate, Average Rate Reduction	0.00%	1.71%	0.00%	4.04%
Term Extension, Percentage of TDR Activity	55.00%	100.00%	70.00%	99.00%
Term Extension, Average Term Extension (Months)	6 months	12 months	7 months	11 months
Balance Reduction, Percentage of TDR Activity	1.00%	0.00%	0.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0
Commercial Banking [Member] \| Commercial and Multifamily Real Estate [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 15	$ 4	$ 32	$ 28
Reduced Interest Rate, Percentage of TDR Activity	0.00%	100.00%	0.00%	16.00%
Reduced Interest Rate, Average Rate Reduction	0.00%	1.75%	0.00%	1.71%
Term Extension, Percentage of TDR Activity	75.00%	100.00%	88.00%	100.00%
Term Extension, Average Term Extension (Months)	7 months	30 months	7 months	10 months
Balance Reduction, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0
Commercial Banking [Member] \| Commercial and Industrial [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 15	$ 32	$ 16	$ 66
Reduced Interest Rate, Percentage of TDR Activity	0.00%	1.00%	0.00%	6.00%
Reduced Interest Rate, Average Rate Reduction	0.00%	1.36%	0.00%	6.62%
Term Extension, Percentage of TDR Activity	34.00%	100.00%	38.00%	99.00%
Term Extension, Average Term Extension (Months)	5 months	9 months	5 months	12 months
Balance Reduction, Percentage of TDR Activity	2.00%	0.00%	1.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0
Commercial Banking [Member] \| Total Commercial Lending [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 30	$ 36	$ 48	$ 94
Reduced Interest Rate, Percentage of TDR Activity	0.00%	13.00%	0.00%	9.00%
Reduced Interest Rate, Average Rate Reduction	0.00%	1.71%	0.00%	4.04%
Term Extension, Percentage of TDR Activity	55.00%	100.00%	71.00%	99.00%
Term Extension, Average Term Extension (Months)	6 months	12 months	7 months	11 months
Balance Reduction, Percentage of TDR Activity	1.00%	0.00%	0.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0
Commercial Banking [Member] \| Small-Ticket Commercial Real Estate [Member]
Schedule Of Financing Receivable, Troubled Debt Restructurings [Line Items]
Total Loans Modified	$ 0	$ 0	$ 1	$ 0
Reduced Interest Rate, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Reduced Interest Rate, Average Rate Reduction	0.00%	0.00%	0.00%	0.00%
Term Extension, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Term Extension, Average Term Extension (Months)	0 months	0 months	0 months	0 months
Balance Reduction, Percentage of TDR Activity	0.00%	0.00%	0.00%	0.00%
Balance Reduction, Gross Balance Reduction	$ 0	$ 0	$ 0	$ 0

Loans - TDR Disclosures in Progress Financial Impact of Modification (Parenthetical) (Detail)	6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012
Brokers And Dealers [Abstract]
Percentage of troubled borrowers	100.00%	100.00%

Loans - TDR - Subsequent Payment Defaults of Completed TDR Modifications (Detail) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013 USD ($) Contract	Jun. 30, 2012 USD ($) Contract	Jun. 30, 2013 USD ($) Contract	Jun. 30, 2012 USD ($) Contract
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	22,208	23,581	46,919	45,240
Total Loans \| $	$ 77	$ 84	$ 159	$ 181
Domestic Credit Card [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	8,042	9,541	18,843	18,170
Total Loans \| $	$ 16	$ 19	$ 37	$ 39
International Credit Card [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	11,935	12,945	23,128	25,053
Total Loans \| $	$ 34	$ 44	$ 68	$ 87
Credit Card and Installment Loans [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	19,977	22,486	41,971	43,223
Total Loans \| $	$ 50	$ 63	$ 105	$ 126
Consumer Banking [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	2,224	1,090	4,933	2,001
Total Loans \| $	$ 17	$ 13	$ 35	$ 30
Consumer Banking [Member] \| Auto [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	2,193	1,033	4,857	1,865
Total Loans \| $	$ 16	$ 9	$ 32	$ 17
Consumer Banking [Member] \| Home Loan [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	7	31	18	67
Total Loans \| $	$ 0	$ 3	$ 1	$ 6
Consumer Banking [Member] \| Retail Banking [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	24	26	58	69
Total Loans \| $	$ 1	$ 1	$ 2	$ 7
Commercial Banking [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	7	5	15	16
Total Loans \| $	$ 10	$ 8	$ 19	$ 25
Commercial Banking [Member] \| Commercial and Multifamily Real Estate [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	6	2	7	5
Total Loans \| $	$ 9	$ 6	$ 11	$ 8
Commercial Banking [Member] \| Commercial and Industrial [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	0	3	7	8
Total Loans \| $	$ 1	$ 2	$ 8	$ 15
Commercial Banking [Member] \| Total Commercial Lending [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	6	5	14	13
Total Loans \| $	$ 10	$ 8	$ 19	$ 23
Commercial Banking [Member] \| Small-Ticket Commercial Real Estate [Member]
Financing Receivable, Modifications [Line Items]
Number of Contracts \| Contract	1	0	1	3
Total Loans \| $	$ 0	$ 0	$ 0	$ 2

Loans - Outstanding Balance and Carrying Value of Acquired Loans (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Impaired Loans By Type [Line Items]
Contractual balance	$ 34,602	$ 39,321
Carrying value	32,307	37,109
Purchased Credit-impaired Loans [Member]
Impaired Loans By Type [Line Items]
Contractual balance	5,645	6,195
Carrying value	3,604	4,069
Non-Impaired Loans [Member]
Impaired Loans By Type [Line Items]
Contractual balance	28,957	33,126
Carrying value	$ 28,703	$ 33,040

Loans - Outstanding Balance and Carrying Value of Acquired Loans (Parenthetical) (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Brokers And Dealers [Abstract]
Cumulative impairment recognized	$ 42	$ 57

Loans - Changes in Accretable Yield of Acquired Loans (Detail) - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Loans [Line Items]
Accretable yield, beginning balance	$ 6,208	$ 1,752
Acquired loans accretable yield		5,616
Accretion recognized in earnings	(583)	(1,316)
Reclassifications from nonaccretable difference for loans with improving cash flows	553	860
Reductions in accretable yield for non-credit related changes in expected cash flows	5	(704)
Accretable yield, ending balance	6,183	6,208
Purchased Credit-impaired Loans [Member]
Loans [Line Items]
Accretable yield, beginning balance	1,899	1,566
Acquired loans accretable yield		306
Accretion recognized in earnings	(199)	(390)
Reclassifications from nonaccretable difference for loans with improving cash flows	327	448
Reductions in accretable yield for non-credit related changes in expected cash flows	31	(31)
Accretable yield, ending balance	2,058	1,899
Non-Impaired Loans [Member]
Loans [Line Items]
Accretable yield, beginning balance	4,309	186
Acquired loans accretable yield		5,310
Accretion recognized in earnings	(384)	(926)
Reclassifications from nonaccretable difference for loans with improving cash flows	226	412
Reductions in accretable yield for non-credit related changes in expected cash flows	(26)	(673)
Accretable yield, ending balance	$ 4,125	$ 4,309

Loans - Changes in Accretable Yield of Acquired Loans (Parenthetical) (Detail) $ in Millions	3 Months Ended
	Sep. 30, 2012 USD ($)
Purchased Credit-impaired Loans [Member]
Loans [Line Items]
Reductions of loans	$ 28
Non-Impaired Loans [Member]
Loans [Line Items]
Reductions of loans	$ 44

Allowance for Loan and Lease Losses - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended			6 Months Ended
	Jun. 30, 2013	Mar. 31, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Receivables [Abstract]
Allowance for loan and lease losses and reserve for unfunded lending commitments		$ 37
Provision for credit losses	$ 762	37	$ 1,677	$ 1,647	$ 2,250
Decrease in the allowance for loan and leases		2
Reserve for unfunded lending commitments		$ 39

Allowance for Loan and Lease Losses - Summary of Changes in Allowance for Loan and Lease Losses (Detail) - USD ($) $ in Millions	3 Months Ended			6 Months Ended
	Jun. 30, 2013	Mar. 31, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period		$ 5,156		$ 5,156
Provision for credit losses	$ 762	37	$ 1,677	1,647	$ 2,250
Balance at end of period	4,407			4,407
Credit Card [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	3,494	3,979	2,671	3,979	2,847
Provision for credit losses	713		1,711	1,456	2,170
Charge-offs	(1,181)		(908)	(2,443)	(1,863)
Recoveries	331		286	671	595
Net charge-offs	(850)		(622)	(1,772)	(1,268)
Other changes	(8)		(10)	(314)	1
Balance at end of period	3,349	3,494	3,750	3,349	3,750
Auto [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	528	486	459	486	391
Provision for credit losses	101		56	265	203
Charge-offs	(153)		(122)	(335)	(262)
Recoveries	61		54	121	115
Net charge-offs	(92)		(68)	(214)	(147)
Other changes	0		0	0	0
Balance at end of period	537	528	447	537	447
Home Loan [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	103	113	102	113	98
Provision for credit losses	(20)		(3)	(26)	16
Charge-offs	(5)		(19)	(12)	(43)
Recoveries	1		7	4	16
Net charge-offs	(4)		(12)	(8)	(27)
Other changes	0		0	0	0
Balance at end of period	79	103	87	79	87
Retail Banking [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	112	112	157	112	163
Provision for credit losses	(12)		(9)	5	(1)
Charge-offs	(19)		(20)	(44)	(40)
Recoveries	5		7	13	13
Net charge-offs	(14)		(13)	(31)	(27)
Other changes	0		0	0	0
Balance at end of period	86	112	135	86	135
Total Consumer [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	743	711	718	711	652
Provision for credit losses	69		44	244	218
Charge-offs	(177)		(161)	(391)	(345)
Recoveries	67		68	138	144
Net charge-offs	(110)		(93)	(253)	(201)
Other changes	0		0	0	0
Balance at end of period	702	743	669	702	669
Commercial [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	342	433	636	433	715
Provision for credit losses	1		(84)	(84)	(147)
Charge-offs	(14)		(24)	(26)	(60)
Recoveries	10		7	15	27
Net charge-offs	(4)		(17)	(11)	(33)
Other changes	1		0	0	0
Balance at end of period	338	342	535	338	535
Other [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	27	33	35	33	36
Provision for credit losses	(5)		15	(3)	24
Charge-offs	(7)		(7)	(15)	(18)
Recoveries	2		1	3	2
Net charge-offs	(5)		(6)	(12)	(16)
Other changes	1		0	0	0
Balance at end of period	18	27	44	18	44
Total Allowance [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	4,606	5,156	4,060	5,156	4,250
Provision for credit losses	778		1,686	1,613	2,265
Charge-offs	(1,379)		(1,100)	(2,875)	(2,286)
Recoveries	410		362	827	768
Net charge-offs	(969)		(738)	(2,048)	(1,518)
Other changes	(8)		(10)	(314)	1
Balance at end of period	4,407	4,606	4,998	4,407	4,998
Unfunded Lending Commitments Reserve [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	85	35	60	35	66
Provision for credit losses	(16)		(9)	34	(15)
Charge-offs	0		0	0	0
Recoveries	0		0	0	0
Net charge-offs	0		0	0	0
Other changes	0		0	0	0
Balance at end of period	69	85	51	69	51
Combined Allowance & Unfunded Reserve [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Balance at beginning of period	4,691	5,191	4,120	5,191	4,316
Provision for credit losses	762		1,677	1,647	2,250
Charge-offs	(1,379)		(1,100)	(2,875)	(2,286)
Recoveries	410		362	827	768
Net charge-offs	(969)		(738)	(2,048)	(1,518)
Other changes	(8)		(10)	(314)	1
Balance at end of period	$ 4,476	$ 4,691	$ 5,049	$ 4,476	$ 5,049

Allowance for Loan and Lease Losses - Components of Allowance for Loan and Lease Losses by Impairment Methodology (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2012	Jun. 30, 2012	Mar. 31, 2012	Dec. 31, 2011
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 4,030		$ 4,673
Asset-specific	336		426
Acquired loans	41		57
Total allowance for loan and lease losses	4,407		5,156
Held-for-investment loans by impairment methodology:
Collectively evaluated	157,359		166,775
Asset-specific	1,878		1,980
Acquired loans	32,275		37,134
Total loans held for investment	$ 191,512		$ 205,889
Allowance as a percentage of period-end held-for-investment loans	2.30%		2.50%
Credit Card [Member]
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 3,091		$ 3,648
Asset-specific	258		331
Acquired loans	0		0
Total allowance for loan and lease losses	3,349	$ 3,494	3,979	$ 3,750	$ 2,671	$ 2,847
Held-for-investment loans by impairment methodology:
Collectively evaluated	77,422		90,594
Asset-specific	799		873
Acquired loans	89		288
Total loans held for investment	$ 78,310		$ 91,755
Allowance as a percentage of period-end held-for-investment loans	4.28%		4.34%
Auto [Member]
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 521		$ 466
Asset-specific	16		20
Acquired loans	0		0
Total allowance for loan and lease losses	537	528	486	447	459	391
Held-for-investment loans by impairment methodology:
Collectively evaluated	29,034		26,778
Asset-specific	326		328
Acquired loans	9		17
Total loans held for investment	$ 29,369		$ 27,123
Allowance as a percentage of period-end held-for-investment loans	1.83%		1.79%
Home Loan [Member]
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 26		$ 47
Asset-specific	14		13
Acquired loans	39		53
Total allowance for loan and lease losses	79	103	113	87	102	98
Held-for-investment loans by impairment methodology:
Collectively evaluated	7,162		7,552
Asset-specific	205		145
Acquired loans	31,796		36,403
Total loans held for investment	$ 39,163		$ 44,100
Allowance as a percentage of period-end held-for-investment loans	0.20%		0.26%
Retail Banking [Member]
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 74		$ 104
Asset-specific	12		7
Acquired loans	0		1
Total allowance for loan and lease losses	86	112	112	135	157	163
Held-for-investment loans by impairment methodology:
Collectively evaluated	3,554		3,774
Asset-specific	94		96
Acquired loans	38		34
Total loans held for investment	$ 3,686		$ 3,904
Allowance as a percentage of period-end held-for-investment loans	2.33%		2.87%
Total Consumer [Member]
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 621		$ 617
Asset-specific	42		40
Acquired loans	39		54
Total allowance for loan and lease losses	702	743	711	669	718	652
Held-for-investment loans by impairment methodology:
Collectively evaluated	39,750		38,104
Asset-specific	625		569
Acquired loans	31,843		36,454
Total loans held for investment	$ 72,218		$ 75,127
Allowance as a percentage of period-end held-for-investment loans	0.97%		0.95%
Commercial [Member]
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 300		$ 376
Asset-specific	36		54
Acquired loans	2		3
Total allowance for loan and lease losses	338	342	433	535	636	715
Held-for-investment loans by impairment methodology:
Collectively evaluated	40,045		37,923
Asset-specific	454		538
Acquired loans	306		359
Total loans held for investment	$ 40,805		$ 38,820
Allowance as a percentage of period-end held-for-investment loans	0.83%		1.12%
Other [Member]
Allowance for loan and lease losses by impairment methodology:
Collectively evaluated	$ 18		$ 32
Asset-specific	0		1
Acquired loans	0		0
Total allowance for loan and lease losses	18	$ 27	33	$ 44	$ 35	$ 36
Held-for-investment loans by impairment methodology:
Collectively evaluated	142		154
Asset-specific	0		0
Acquired loans	37		33
Total loans held for investment	$ 179		$ 187
Allowance as a percentage of period-end held-for-investment loans	10.06%		17.65%

Variable Interest Entities and Securitizations - Carrying Amount of Assets and Liabilities of Variable Interest Entities (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	$ 41,048	$ 44,674
Carrying Amount of Liabilities, Consolidated	12,546	13,633
Carrying Amount of Assets, Unconsolidated	3,029	2,809
Carrying Amount of Liabilities, Unconsolidated	441	521
Maximum Exposure to Loss, Unconsolidated	3,053	2,834
Securitization-Related VIEs [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	40,658	44,298
Carrying Amount of Liabilities, Consolidated	12,449	13,545
Carrying Amount of Assets, Unconsolidated	198	212
Carrying Amount of Liabilities, Unconsolidated	14	17
Maximum Exposure to Loss, Unconsolidated	222	237
Securitization-Related VIEs [Member] \| Credit Card Loan Securitizations [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	40,622	44,238
Carrying Amount of Liabilities, Consolidated	12,416	13,488
Carrying Amount of Assets, Unconsolidated	0	0
Carrying Amount of Liabilities, Unconsolidated	0	0
Maximum Exposure to Loss, Unconsolidated	0	0
Securitization-Related VIEs [Member] \| Home Loan Securitizations [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	36	41
Carrying Amount of Liabilities, Consolidated	33	38
Carrying Amount of Assets, Unconsolidated	198	212
Carrying Amount of Liabilities, Unconsolidated	14	17
Maximum Exposure to Loss, Unconsolidated	222	237
Securitization-Related VIEs [Member] \| Other Asset Securitizations [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	0	19
Carrying Amount of Liabilities, Consolidated	0	19
Carrying Amount of Assets, Unconsolidated	0	0
Carrying Amount of Liabilities, Unconsolidated	0	0
Maximum Exposure to Loss, Unconsolidated	0	0
Other VIEs [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	390	376
Carrying Amount of Liabilities, Consolidated	97	88
Carrying Amount of Assets, Unconsolidated	2,831	2,597
Carrying Amount of Liabilities, Unconsolidated	427	504
Maximum Exposure to Loss, Unconsolidated	2,831	2,597
Other VIEs [Member] \| Affordable Housing Entities [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	0	0
Carrying Amount of Liabilities, Consolidated	0	0
Carrying Amount of Assets, Unconsolidated	2,720	2,390
Carrying Amount of Liabilities, Unconsolidated	422	414
Maximum Exposure to Loss, Unconsolidated	2,720	2,390
Other VIEs [Member] \| Entities that Provide Capital to Low-Income and Rural Communities [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	389	375
Carrying Amount of Liabilities, Consolidated	97	88
Carrying Amount of Assets, Unconsolidated	6	6
Carrying Amount of Liabilities, Unconsolidated	5	4
Maximum Exposure to Loss, Unconsolidated	6	6
Other VIEs [Member] \| Other [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Consolidated	1	1
Carrying Amount of Liabilities, Consolidated	0	0
Carrying Amount of Assets, Unconsolidated	105	201
Carrying Amount of Liabilities, Unconsolidated	0	86
Maximum Exposure to Loss, Unconsolidated	$ 105	$ 201

Variable Interest Entities and Securitizations - External Debt and Receivable Balances of Securitization Programs (Detail) - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Credit Card [Member]
Variable Interest Entity [Line Items]
Securities held by third-party investors	$ 10,798	$ 11,347
Receivables in the trust	40,245	43,811
Cash balance of spread or reserve accounts	$ 0	$ 0
Retained interests	Yes	Yes
Servicing retained	Yes	Yes
Amortization event	No	No
Other Loan [Member]
Variable Interest Entity [Line Items]
Securities held by third-party investors	$ 0	$ 13
Receivables in the trust	0	19
Cash balance of spread or reserve accounts	$ 0	$ 0
Retained interests	Yes	Yes
Servicing retained	Yes	Yes
Amortization event	No	No
Option Arm [Member]
Variable Interest Entity [Line Items]
Securities held by third-party investors	$ 2,495	$ 2,702
Receivables in the trust	2,580	2,794
Cash balance of spread or reserve accounts	$ 8	$ 8
Retained interests	Yes	Yes
Servicing retained	Yes	Yes
Amortization event	No	No
GreenPoint HELOCs [Member]
Variable Interest Entity [Line Items]
Securities held by third-party investors	$ 138	$ 158
Receivables in the trust	132	151
Cash balance of spread or reserve accounts		$ 0
Retained interests	Yes	Yes
Servicing retained	Yes	Yes
Amortization event	Yes	Yes
GreenPoint Manufactured Housing [Member]
Variable Interest Entity [Line Items]
Securities held by third-party investors	$ 1,056	$ 1,117
Receivables in the trust	1,062	1,123
Cash balance of spread or reserve accounts	$ 150	$ 164
Retained interests	Yes	Yes
Servicing retained	No	No
Amortization event	No	No

Variable Interest Entities and Securitizations - Additional Information (Detail) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Variable Interest Entity [Line Items]
Securities held by third-party investors	$ 2,500	$ 2,700
Funded HELOCs advances	29	28
Unfunded commitment on residual interests on trusts	7	8
Letters of credit funded amount	150	164
Fair value of letters of credit funded amount	42	50
Residual interest on manufactured housing securitization transactions	1,100	1,100
Clean-up calls exposure on manufactured housing securitization transactions	420
Carrying Amount of Assets, Unconsolidated	3,029	2,809
Balance of Affordable Housing Entities Assets and Liabilities Unconsolidated	8,500	7,700
VIEs consolidated assets	41,048	44,674
Carrying amount of other VIE assets and liabilities	226	255
Other VIEs [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Unconsolidated	2,831	2,597
VIEs consolidated assets	390	376
Other VIEs [Member] \| Affordable Housing Entities [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Unconsolidated	2,720	2,390
Variable interests entity maximum exposure to loss	2,700
VIEs consolidated assets	0	0
Other VIEs [Member] \| Entities that Provide Capital to Low-Income and Rural Communities [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Unconsolidated	6	6
Variable interests entity maximum exposure to loss	6
VIEs consolidated assets	389	375
Other VIEs [Member] \| Other [Member]
Variable Interest Entity [Line Items]
Carrying Amount of Assets, Unconsolidated	105	201
Variable interests entity maximum exposure to loss	103
VIEs consolidated assets	1	1
Carrying Amount of Assets, Unconsolidated	$ 103	$ 114

Goodwill and Other Intangible Assets - Components of Goodwill and Other Intangible Assets Subject to Amortization (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Finite-Lived Intangible Assets [Line Items]
Goodwill, Gross Carrying Value	$ 13,900	$ 13,904
Goodwill, Net Carrying Value	13,900	13,904
Amortized intangible assets, Gross Carrying Value	4,223	4,367
Amortized intangible assets, Accumulated Amortization	(2,088)	(1,796)
Amortized intangible assets, Net Carrying Value	2,135	2,571
Purchased Credit Card Relationship Intangibles [Member]
Finite-Lived Intangible Assets [Line Items]
Amortized intangible assets, Gross Carrying Value	2,125	2,242
Amortized intangible assets, Accumulated Amortization	(576)	(378)
Amortized intangible assets, Net Carrying Value	1,549	1,864
Core Deposit Intangibles [Member]
Finite-Lived Intangible Assets [Line Items]
Amortized intangible assets, Gross Carrying Value	1,771	1,771
Amortized intangible assets, Accumulated Amortization	(1,362)	(1,275)
Amortized intangible assets, Net Carrying Value	409	496
Other [Member]
Finite-Lived Intangible Assets [Line Items]
Amortized intangible assets, Gross Carrying Value	327	354
Amortized intangible assets, Accumulated Amortization	(150)	(143)
Amortized intangible assets, Net Carrying Value	$ 177	$ 211

Goodwill and Other Intangible Assets - Components of Goodwill and Other Intangible Assets Subject to Amortization (Parenthetical) (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2012
Finite-Lived Intangible Assets [Line Items]
Net carrying value of intangibles	$ 2,135		$ 2,571
Held for Sale [Member]
Finite-Lived Intangible Assets [Line Items]
Net carrying value of intangibles		$ 89

Goodwill and Other Intangible Assets - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Goodwill And Intangible Assets Disclosure [Abstract]
Amortization expense for amortized intangible assets	$ 167	$ 157	$ 344	$ 219

Goodwill and Other Intangible Assets - Goodwill Attributable to Each Business Segments (Detail) $ in Millions	6 Months Ended
	Jun. 30, 2013 USD ($)
Goodwill [Line Items]
Goodwill, Beginning Balance	$ 13,904
Acquisitions	3
Other adjustments	(7)
Goodwill, Ending Balance	13,900
Credit Card [Member]
Goodwill [Line Items]
Goodwill, Beginning Balance	5,003
Acquisitions	0
Other adjustments	(7)
Goodwill, Ending Balance	4,996
Consumer Banking [Member]
Goodwill [Line Items]
Goodwill, Beginning Balance	4,583
Acquisitions	3
Other adjustments	0
Goodwill, Ending Balance	4,586
Commercial Banking [Member]
Goodwill [Line Items]
Goodwill, Beginning Balance	4,318
Acquisitions	0
Other adjustments	0
Goodwill, Ending Balance	$ 4,318

Deposits and Borrowings - Additional Information (Detail) $ in Millions	1 Months Ended		3 Months Ended		6 Months Ended
	May 14, 2013 USD ($)	Feb. 01, 2013 USD ($)	Jun. 30, 2013 USD ($) yr	Mar. 31, 2013 USD ($)	Jun. 30, 2013 USD ($) yr	Dec. 31, 2012 USD ($)
Deposits And Borrowings [Line Items]
Interest-bearing deposits			$ 187,768.0		$ 187,768.0	$ 190,018.0
Interest-bearing deposits represents large denomination certificates of $100,000 or more			4,100.0		4,100.0	4,500.0
Securitized debt obligations			10,800.0		10,800.0	11,400.0
Fair value hedge-related basis adjustments			$ 17.0		17.0	22.0
Decrease in scheduled debt pay downs within our credit card securitization trusts					$ 1,500.0
Number of years after filing that shelf registration statement expires \| yr			3		3
Senior and subordinated notes outstanding			$ 12,406.0		$ 12,406.0	12,686.0
Fair value hedging losses			137.0		137.0	857.0
Cash paid on exchange of subordinate note			88.0	$ 209.0
Outstanding junior subordinated debentures				3,650.0
Loss on extinguishment of debt				$ 65.0
Investment in FHLB stock			746.0		746.0	1,300.0
Advances from Federal Home Loan Banks			11,200.0		11,200.0	$ 20,900.0
Senior Notes [Member]
Deposits And Borrowings [Line Items]
Long-term debt issued from credit card securitization			850.0		850.0
Floating-Rate [Member]
Deposits And Borrowings [Line Items]
Senior notes debt due			250.0		$ 250.0
Debt notes due					Jan. 01, 2016
Fixed-Debt Rate Due [Member]
Deposits And Borrowings [Line Items]
Senior notes debt due			$ 600.0		$ 600.0
Debt notes due					Jan. 01, 2018
Subordinated Notes Due 2019 [Member]
Deposits And Borrowings [Line Items]
Debt notes due				Jan. 01, 2019
Subordinated notes due exchanged				$ 1,200.0
Subordinated notes due				8.80%
Subordinated Notes Due 2023 [Member]
Deposits And Borrowings [Line Items]
Debt notes due				Jan. 01, 2023
Subordinated notes due exchanged				$ 1,400.0
Subordinated notes due				3.375%
Senior Notes Due 2023 [Member]
Deposits And Borrowings [Line Items]
Debt notes due			Jan. 01, 2023
Subordinated notes due exchanged			$ 839.0		$ 839.0
Subordinated notes due			3.50%
Senior Notes Due 2017 [Member]
Deposits And Borrowings [Line Items]
Debt notes due			Jan. 01, 2017
Subordinated notes due exchanged			$ 763.0		$ 763.0
Subordinated notes due			6.75%
AAA-Rated Fixed-Rate Notes [Member]
Deposits And Borrowings [Line Items]
Debt instrument, maturity term	3 years	3 years
AAA-Rated Fixed-Rate Notes [Member] \| Securitized Debt Obligation [Member]
Deposits And Borrowings [Line Items]
Long-term debt issued from credit card securitization	$ 700,000.0	$ 750,000.0

Deposits and Borrowings - Schedule of Deposits, Short-Term Borrowings and Long-Term Debt (Detail) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Deposits:
Non-interest bearing deposits	$ 22,097	$ 22,467
Interest-bearing deposits	187,768	190,018
Total deposits	209,865	212,485
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	1,766	1,248
FHLB advances	10,201	19,900
Total short-term borrowings	11,967	21,148
Long-term debt:
Securitized debt obligations	10,800	11,400
Total senior and subordinated notes	12,406	12,686
Other long-term borrowings:
FHLB advances	10,201	19,900
Total long-term debt	24,264	28,762
Total short-term borrowings and long-term debt	36,231	49,910
Securitized Debt Obligations [Member]
Long-term debt:
Securitized debt obligations	$ 10,831	11,398
Other long-term borrowings:
Maturity Date, Start date	Jan. 01, 2013
Maturity Date, End date	Jan. 01, 2030
Interest Rate, Minimum	0.23%
Interest Rate, Maximum	6.40%
Weighted Average Interest Rate	1.52%
Fixed Unsecured Senior Debt [Member]
Long-term debt:
Unsecured debt	$ 8,938	8,623
Other long-term borrowings:
Maturity Date, Start date	Jan. 01, 2013
Maturity Date, End date	Jan. 01, 2023
Interest Rate, Minimum	1.00%
Interest Rate, Maximum	7.38%
Weighted Average Interest Rate	3.91%
Floating Unsecured Senior Debt [Member]
Long-term debt:
Unsecured debt	$ 750	500
Other long-term borrowings:
Maturity Date, Start date	Jan. 01, 2014
Maturity Date, End date	Jan. 01, 2016
Interest Rate, Minimum	0.72%
Interest Rate, Maximum	1.43%
Weighted Average Interest Rate	1.02%
Total Unsecured Senior Debt [Member]
Long-term debt:
Total unsecured senior debt	$ 9,688	9,123
Other long-term borrowings:
Weighted Average Interest Rate	3.68%
Fixed Unsecured Subordinated Debt [Member]
Long-term debt:
Unsecured debt	$ 2,718	3,563
Other long-term borrowings:
Maturity Date, Start date	Jan. 01, 2014
Maturity Date, End date	Jan. 01, 2023
Interest Rate, Minimum	3.38%
Interest Rate, Maximum	8.80%
Weighted Average Interest Rate	4.98%
Fixed Junior Subordinated Debt [Member]
Other long-term borrowings:
Fixed junior subordinated debt	$ 0	3,641
Total Senior and Subordinated Notes [Member]
Long-term debt:
Total senior and subordinated notes	12,406	12,686
FHLB Advances [Member]
Short-term borrowings:
FHLB advances	1,027	1,037
Other long-term borrowings:
FHLB advances	$ 1,027	$ 1,037
Maturity Date, Start date	Jan. 01, 2013
Maturity Date, End date	Jan. 01, 2023
Interest Rate, Minimum	0.34%
Interest Rate, Maximum	6.88%
Weighted Average Interest Rate	0.80%

Deposits and Borrowings - Schedule of Components of Interest Expense (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Short-term borrowings:
Federal funds purchased and securities loaned or sold under agreements to repurchase	$ 1	$ 0	$ 1	$ 1
FHLB advances	5	3	16	4
Total short-term borrowings	6	3	17	5
Long-term debt:
Securitized debt obligations	45	69	101	149
Unsecured senior debt	60	56	116	114
Unsecured subordinated debt	22	31	48	61
Total senior and subordinated notes	82	87	164	175
Junior subordinated debt	0	78	1	157
FHLB advances	3	3	5	6
Other	3	2	6	4
Total long-term debt	133	239	277	491
Total short-term borrowings and long-term debt	$ 139	$ 242	$ 294	$ 496

Derivative Instruments and Hedging Activities - Additional Information (Detail) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Derivative [Line Items]
Notional or contractual amount	$ 60,797.0	$ 57,812.0
Fair value of derivatives assets	1,144.0	1,848.0
Fair value of derivatives liabilities	638.0	400.0
Gain (net after-tax) recorded in AOCI related to derivatives designated as cash flow hedges expected to be reclassified to earnings over the next 12 months	$ 60.8
Maximum length of time over which forecasted transactions were hedged, years	5 years
Fair value of derivative instruments with credit-risk-related contingent features	$ 638.0	400.0
Contingent collateral required upon credit rating falling below investment grade	4.0	4.0
Independent margin	67.0	67.0
Cash collateral from derivatives counterparties	319.0	922.0
Securities received from derivatives counterparties, ability to repledge	268.0	238.0
Cumulative counterparty credit risk valuation adjustment	6.0	9.0
Cumulative credit risk valuation adjustment related to our credit quality	5.0	1.0
Credit-Risk-Related Contingency Features [Member]
Derivative [Line Items]
Fair value of derivative instruments with credit-risk-related contingent features	4.0	7.0
Collateral posted for derivative instruments	$ 161.0	$ 109.0
Fair Value Hedges [Member]
Derivative [Line Items]
Higher remaining maturity range	2023
Cash Flow Hedges [Member]
Derivative [Line Items]
Higher remaining maturity range	2018

Derivative Instruments and Hedging Activities - Fair Value and Notional Amounts of Derivative Instruments (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Derivative [Line Items]
Notional or contractual amount	$ 60,797	$ 57,812
Derivatives at Fair Value - Assets	1,144	1,848
Derivatives at Fair Value - Liabilities	638	400
Derivatives Designated as Accounting Hedges [Member]
Derivative [Line Items]
Notional or contractual amount	34,630	34,139
Derivatives at Fair Value - Assets	507	1,154
Derivatives at Fair Value - Liabilities	321	54
Derivatives Designated as Accounting Hedges [Member] \| Interest Rate Contracts [Member]
Derivative [Line Items]
Notional or contractual amount	30,101	28,927
Derivatives at Fair Value - Assets	365	1,136
Derivatives at Fair Value - Liabilities	319	14
Derivatives Designated as Accounting Hedges [Member] \| Interest Rate Contracts [Member] \| Fair Value Interest Rate Contracts [Member]
Derivative [Line Items]
Notional or contractual amount	15,576	15,902
Derivatives at Fair Value - Assets	360	1,020
Derivatives at Fair Value - Liabilities	137	0
Derivatives Designated as Accounting Hedges [Member] \| Interest Rate Contracts [Member] \| Cash Flow Interest Rate Contracts [Member]
Derivative [Line Items]
Notional or contractual amount	14,525	13,025
Derivatives at Fair Value - Assets	5	116
Derivatives at Fair Value - Liabilities	182	14
Derivatives Designated as Accounting Hedges [Member] \| Foreign Exchange Contracts [Member]
Derivative [Line Items]
Notional or contractual amount	4,529	5,212
Derivatives at Fair Value - Assets	142	18
Derivatives at Fair Value - Liabilities	2	40
Derivatives Designated as Accounting Hedges [Member] \| Foreign Exchange Contracts [Member] \| Cash Flow Foreign Exchange Contracts [Member]
Derivative [Line Items]
Notional or contractual amount	4,529	5,212
Derivatives at Fair Value - Assets	142	18
Derivatives at Fair Value - Liabilities	2	40
Derivatives not Designated as Accounting Hedges [Member]
Derivative [Line Items]
Notional or contractual amount	26,167	23,673
Derivatives at Fair Value - Assets	637	694
Derivatives at Fair Value - Liabilities	317	346
Derivatives not Designated as Accounting Hedges [Member] \| Interest Rate Contracts [Member]
Derivative [Line Items]
Notional or contractual amount	23,757	21,600
Derivatives at Fair Value - Assets	438	536
Derivatives at Fair Value - Liabilities	236	297
Derivatives not Designated as Accounting Hedges [Member] \| Interest Rate Contracts [Member] \| MSRs [Member]
Derivative [Line Items]
Notional or contractual amount	224	147
Derivatives at Fair Value - Assets	0	12
Derivatives at Fair Value - Liabilities	3	2
Derivatives not Designated as Accounting Hedges [Member] \| Interest Rate Contracts [Member] \| Customer Accommodation [Member]
Derivative [Line Items]
Notional or contractual amount	21,209	18,900
Derivatives at Fair Value - Assets	403	479
Derivatives at Fair Value - Liabilities	209	273
Derivatives not Designated as Accounting Hedges [Member] \| Interest Rate Contracts [Member] \| Other Interest Rate Exposures [Member]
Derivative [Line Items]
Notional or contractual amount	2,324	2,553
Derivatives at Fair Value - Assets	35	45
Derivatives at Fair Value - Liabilities	24	22
Derivatives not Designated as Accounting Hedges [Member] \| Foreign Exchange Contracts [Member]
Derivative [Line Items]
Notional or contractual amount	1,337	1,372
Derivatives at Fair Value - Assets	186	158
Derivatives at Fair Value - Liabilities	67	46
Derivatives not Designated as Accounting Hedges [Member] \| Other Contracts [Member]
Derivative [Line Items]
Notional or contractual amount	1,073	701
Derivatives at Fair Value - Assets	13	0
Derivatives at Fair Value - Liabilities	$ 14	$ 3

Derivative Instruments and Hedging Activities - Summary of Derivative Transactions and Repurchase Agreements Subject to Legally Enforceable Master Netting Arrangements (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Derivatives, Fair Value [Line Items]
Gross Amounts of Recognized Assets	$ 1,144	$ 1,848
Gross Amounts Offset in the Balance Sheet	0	0
Net Amounts of Assets Presented in the Balance Sheet	1,144	1,848
Net Amount	305	468
Gross Amounts of Recognized Liabilities	638	400
Gross Amounts Offset in the Balance Sheet	0	0
Net Amounts of Liabilities Presented in the Balance Sheet	1,533	1,635
Gross Amounts Not Offset in the Balance Sheet	319	922
Net Amount	230	82
Derivatives [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts of Recognized Assets	1,144	1,848
Gross Amounts Offset in the Balance Sheet	0	0
Net Amounts of Assets Presented in the Balance Sheet	1,144	1,848
Net Amount	305	468
Gross Amounts of Recognized Liabilities	638	400
Gross Amounts Offset in the Balance Sheet	0	0
Net Amounts of Liabilities Presented in the Balance Sheet	638	400
Net Amount	230	82
Repurchase Agreements [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts of Recognized Liabilities	895	1,235
Gross Amounts Offset in the Balance Sheet	0	0
Net Amounts of Liabilities Presented in the Balance Sheet	895	1,235
Net Amount	0	0
Financial Instruments [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts Not Offset in the Balance Sheet	(252)	(220)
Gross Amounts Not Offset in the Balance Sheet	(252)	(220)
Financial Instruments [Member] \| Derivatives [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts Not Offset in the Balance Sheet	(252)	(220)
Gross Amounts Not Offset in the Balance Sheet	(252)	(220)
Financial Instruments [Member] \| Repurchase Agreements [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts Not Offset in the Balance Sheet	0	0
Collateral Received [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts Not Offset in the Balance Sheet	(587)	(1,160)
Collateral Received [Member] \| Derivatives [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts Not Offset in the Balance Sheet	(587)	(1,160)
Collateral Pledged [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts Not Offset in the Balance Sheet	(1,051)	(1,333)
Collateral Pledged [Member] \| Derivatives [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts Not Offset in the Balance Sheet	(156)	(98)
Collateral Pledged [Member] \| Repurchase Agreements [Member]
Derivatives, Fair Value [Line Items]
Gross Amounts Not Offset in the Balance Sheet	$ (895)	$ (1,235)

Derivative Instruments and Hedging Activities - Net Gains (Losses) Recognized in Earnings Related to Derivatives in Fair Value Hedging Relationships and Free-Standing Derivatives (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Derivative Instruments, Gain (Loss) [Line Items]
Net fair value hedge ineffectiveness gains (losses)	$ (17)	$ 1	$ (22)	$ (8)
Gains (losses) on derivatives not designated as accounting hedges	2	38	(3)	(48)
Net derivative gains (losses) recognized in earnings	9	6	16	9
Foreign Exchange Contracts [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	(2)	4	(4)	(9)
Other Contracts [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	4	(2)	(7)	(3)
Derivatives Designated as Accounting Hedges [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) recognized in earnings on derivatives	(317)	147	(412)	79
Gains (losses) recognized in earnings on hedged items	300	(146)	390	(87)
Net derivative gains (losses) recognized in earnings	(15)	39	(25)	(56)
Derivatives not Designated as Accounting Hedges [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	0	36	8	(36)
Derivatives not Designated as Accounting Hedges [Member] \| MSRs [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	(8)	5	(8)	3
Derivatives not Designated as Accounting Hedges [Member] \| Customer Accommodation [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	16	7	25	18
Derivatives not Designated as Accounting Hedges [Member] \| Other Interest Rate Exposures [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gains (losses) on derivatives not designated as accounting hedges	$ (8)	$ 24	$ (9)	$ (57)

Derivative Instruments and Hedging Activities - Net Gains (Losses) Related to Derivatives Designated as Cash Flow Hedges (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Cash flow hedges:
Interest rate contracts	$ (146)	$ 50	$ (147)	$ 56
Foreign exchange contracts	(5)	(5)	(10)	(11)
Subtotal	(151)	45	(157)	45
Net derivative gains (losses) recognized in AOCI	(151)	45	(157)	45
Gains (losses) reclassified from AOCI into earnings:
Interest rate contracts	14	11	26	20
Foreign exchange contracts	(4)	(5)	(9)	(11)
Subtotal	10	6	17	9
Gains (losses) recognized in earnings due to ineffectiveness:
Interest rate contracts	(1)	0	(1)	0
Subtotal	(1)	0	(1)	0
Net derivative gains (losses) recognized in earnings	$ 9	$ 6	$ 16	$ 9

Stockholders' Equity - Additional Information (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Equity [Abstract]
AOCI net of deferred tax	$ 396	$ 443

Stockholders' Equity - Change in AOCI Gain (Loss) by Component (Net of Tax) (Detail) - USD ($) $ in Millions	3 Months Ended	6 Months Ended
	Jun. 30, 2013	Jun. 30, 2013
Accumulated Other Comprehensive Income (Loss) [Line Items]
AOCI beginning balance	$ 473	$ 739
Other comprehensive income(loss) before reclassifications	(1,253)	(1,513)
Net realized (gains) losses reclassified from AOCI into earnings	(12)	(18)
Net current period other comprehensive income (loss)	(1,265)	(1,531)
AOCI ending balance	(792)	(792)
Securities Available for Sale [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
AOCI beginning balance	550	708
Other comprehensive income(loss) before reclassifications	(1,081)	(1,238)
Net realized (gains) losses reclassified from AOCI into earnings	(1)	(2)
Net current period other comprehensive income (loss)	(1,082)	(1,240)
AOCI ending balance	(532)	(532)
Other-than-Temporary Impairment [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
AOCI beginning balance	23	(5)
Other comprehensive income(loss) before reclassifications	(8)	20
Net realized (gains) losses reclassified from AOCI into earnings	0	0
Net current period other comprehensive income (loss)	(8)	20
AOCI ending balance	15	15
Cash Flow Hedges [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
AOCI beginning balance	32	45
Other comprehensive income(loss) before reclassifications	(151)	(157)
Net realized (gains) losses reclassified from AOCI into earnings	(10)	(17)
Net current period other comprehensive income (loss)	(161)	(174)
AOCI ending balance	(129)	(129)
Foreign Currency Translation Adjustment [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
AOCI beginning balance	(93)	32
Other comprehensive income(loss) before reclassifications	(18)	(143)
Net realized (gains) losses reclassified from AOCI into earnings	0	0
Net current period other comprehensive income (loss)	(18)	(143)
AOCI ending balance	(111)	(111)
Other [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
AOCI beginning balance	(39)	(41)
Other comprehensive income(loss) before reclassifications	5	5
Net realized (gains) losses reclassified from AOCI into earnings	(1)	1
Net current period other comprehensive income (loss)	4	6
AOCI ending balance	$ (35)	$ (35)

Stockholders' Equity - Reclassification Out of AOCI (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other-Non-interest expense	$ (490)	$ (708)	$ (1,031)	$ (1,144)
Other-Non-interest income	69	120	80	318
Income tax provision	581	43	1,075	396
Net income	1,117	93	2,183	1,496
Total reclassifications	1,100	$ 92	2,148	$ 1,488
Reclassification Out of AOCI [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Net income	1		2
Total reclassifications	12		18
Reclassification Out of AOCI [Member] \| Securities Available for Sale [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other-Non-interest income	1		3
Income tax provision	0		1
Reclassification Out of AOCI [Member] \| Cash Flow Hedges [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Income before tax	16		28
Income tax provision	6		11
Net income	10		17
Reclassification Out of AOCI [Member] \| Cash Flow Hedges [Member] \| Interest Rate Contracts [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other-Non-interest income	22		42
Reclassification Out of AOCI [Member] \| Cash Flow Hedges [Member] \| Foreign Exchange Contracts [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other-Non-interest expense	(6)		(14)
Reclassification Out of AOCI [Member] \| Accumulated Defined Benefit Plans Adjustment [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Salaries and associate benefits	2		(1)
Income tax provision	1		0
Net income	$ 1		$ (1)

Stockholders' Equity - Components of Other Comprehensive Income Loss and Related Tax Impact (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Equity [Abstract]
Net unrealized gains (losses) on securities available for sale, Before Tax	$ (1,735)	$ 171	$ (1,989)	$ 161
Other-than-temporary impairment not recognized in earnings, Before Tax	(12)	0	33	55
Net unrealized gains (losses) on cash flow hedges, Before Tax	(258)	60	(279)	61
Foreign currency translation adjustments, Before Tax	(18)	(44)	(143)	11
Other, Before Tax	3	(5)	7	(5)
Other comprehensive income (loss) before taxes	(2,020)	182	(2,371)	283
Net unrealized gains (losses) on securities available for sale, Tax Provision (Benefit)	(653)	66	(749)	62
Other-than-temporary impairment not recognized in earnings, Tax Provision (Benefit)	(4)	0	13	21
Net unrealized gains (losses) on cash flow hedges, Tax Provision (Benefit)	(97)	21	(105)	21
Foreign currency translation adjustments, Tax Provision (Benefit)	0	0	0	0
Other, Tax Provision (Benefit)	(1)	(2)	1	(2)
Other comprehensive income (loss), Tax Provision (Benefit)	(755)	85	(840)	102
Net unrealized gains (losses) on securities available for sale, After Tax	(1,082)	105	(1,240)	99
Other-than-temporary impairment not recognized in earnings, After Tax	(8)	0	20	34
Net unrealized gains (losses) on cash flow hedges, After Tax	(161)	39	(174)	40
Foreign currency translation adjustments, After Tax	(18)	(44)	(143)	11
Other, After Tax	4	(3)	6	(3)
Other comprehensive income (loss), net of tax	$ (1,265)	$ 97	$ (1,531)	$ 181

Earnings per Common Share - Schedule of Computation of Basic and Diluted Earnings per Common Share (Detail) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Basic earnings per share
Income from continuing operations, net of tax	$ 1,236	$ 193	$ 2,380	$ 1,698
Loss from discontinued operations, net of tax	(119)	(100)	(197)	(202)
Net income	1,117	93	2,183	1,496
Dividends and undistributed earnings allocated to participating securities	(4)	(1)	(9)	(8)
Preferred stock dividends	(13)	0	(26)	0
Net income available to common stockholders	$ 1,100	$ 92	$ 2,148	$ 1,488
Total weighted-average basic shares outstanding	582	578	581	543
Net income per share	$ 1.89	$ 0.16	$ 3.70	$ 2.74
Diluted earnings per share
Net income available to common stockholders	$ 1,100	$ 92	$ 2,148	$ 1,488
Total weighted-average basic shares outstanding	582	578	581	543
Stock options, warrants, contingently issuable shares, and other	7	5	7	5
Total weighted-average diluted shares outstanding	589	583	588	548
Net income per share	$ 1.87	$ 0.16	$ 3.65	$ 2.72

Earnings per Common Share - Schedule of Computation of Basic and Diluted Earnings per Common Share (Parenthetical) (Detail) - shares shares in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Earnings Per Share [Abstract]
Anti-dilutive awards, options or warrants excluded from the computation of diluted earnings per share (in shares)	5	7	6	8

Fair Value of Financial Instruments - Schedule of Assets and Liabilities Measured at Fair Value on Recurring Basis (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Securities available for sale
Securities available for sale	$ 62,602	$ 63,979
Other assets
Mortgage servicing rights	87	55
Derivative assets	1,144	1,848
Retained interests in securitizations and other	198	204
Total assets	64,031	66,086
Other liabilities
Derivative liabilities	638	400
Total liabilities	638	400
U.S. Treasury Debt Obligations [Member]
Securities available for sale
Securities available for sale	840	1,552
U.S. Agency Debt Obligations [Member]
Securities available for sale
Securities available for sale	101	302
Corporate Debt Securities Guaranteed by U.S. Government Agencies [Member]
Securities available for sale
Securities available for sale	1,204	1,012
Residential Mortgage-Backed Securities [Member]
Securities available for sale
Securities available for sale	43,547	43,873
Commercial Mortgage-Backed Securities [Member]
Securities available for sale
Securities available for sale	7,552	7,629
Other Asset-Backed Securities [Member]
Securities available for sale
Securities available for sale	7,414	8,458
Other [Member]
Securities available for sale
Securities available for sale	1,944	1,153
Level 1 [Member]
Securities available for sale
Securities available for sale	1,135	1,697
Other assets
Mortgage servicing rights	0	0
Derivative assets	13	1
Retained interests in securitizations and other	0	0
Total assets	1,148	1,698
Other liabilities
Derivative liabilities	6	1
Total liabilities	6	1
Level 1 [Member] \| U.S. Treasury Debt Obligations [Member]
Securities available for sale
Securities available for sale	840	1,552
Level 1 [Member] \| U.S. Agency Debt Obligations [Member]
Securities available for sale
Securities available for sale	0	0
Level 1 [Member] \| Corporate Debt Securities Guaranteed by U.S. Government Agencies [Member]
Securities available for sale
Securities available for sale	0	0
Level 1 [Member] \| Residential Mortgage-Backed Securities [Member]
Securities available for sale
Securities available for sale	0	0
Level 1 [Member] \| Commercial Mortgage-Backed Securities [Member]
Securities available for sale
Securities available for sale	0	0
Level 1 [Member] \| Other Asset-Backed Securities [Member]
Securities available for sale
Securities available for sale	0	0
Level 1 [Member] \| Other [Member]
Securities available for sale
Securities available for sale	295	145
Level 2 [Member]
Securities available for sale
Securities available for sale	58,514	59,593
Other assets
Mortgage servicing rights	26	0
Derivative assets	1,059	1,757
Retained interests in securitizations and other	0	0
Total assets	59,599	61,350
Other liabilities
Derivative liabilities	590	361
Total liabilities	590	361
Level 2 [Member] \| U.S. Treasury Debt Obligations [Member]
Securities available for sale
Securities available for sale	0	0
Level 2 [Member] \| U.S. Agency Debt Obligations [Member]
Securities available for sale
Securities available for sale	101	302
Level 2 [Member] \| Corporate Debt Securities Guaranteed by U.S. Government Agencies [Member]
Securities available for sale
Securities available for sale	372	362
Level 2 [Member] \| Residential Mortgage-Backed Securities [Member]
Securities available for sale
Securities available for sale	42,012	42,538
Level 2 [Member] \| Commercial Mortgage-Backed Securities [Member]
Securities available for sale
Securities available for sale	7,091	7,042
Level 2 [Member] \| Other Asset-Backed Securities [Member]
Securities available for sale
Securities available for sale	7,305	8,356
Level 2 [Member] \| Other [Member]
Securities available for sale
Securities available for sale	1,633	993
Level 3 [Member]
Securities available for sale
Securities available for sale	2,953	2,689
Other assets
Mortgage servicing rights	61	55
Derivative assets	72	90
Retained interests in securitizations and other	198	204
Total assets	3,284	3,038
Other liabilities
Derivative liabilities	42	38
Total liabilities	42	38
Level 3 [Member] \| U.S. Treasury Debt Obligations [Member]
Securities available for sale
Securities available for sale	0	0
Level 3 [Member] \| U.S. Agency Debt Obligations [Member]
Securities available for sale
Securities available for sale	0	0
Level 3 [Member] \| Corporate Debt Securities Guaranteed by U.S. Government Agencies [Member]
Securities available for sale
Securities available for sale	832	650
Level 3 [Member] \| Residential Mortgage-Backed Securities [Member]
Securities available for sale
Securities available for sale	1,535	1,335
Level 3 [Member] \| Commercial Mortgage-Backed Securities [Member]
Securities available for sale
Securities available for sale	461	587
Level 3 [Member] \| Other Asset-Backed Securities [Member]
Securities available for sale
Securities available for sale	109	102
Level 3 [Member] \| Other [Member]
Securities available for sale
Securities available for sale	$ 16	$ 15

Fair Value of Financial Instruments - Schedule of Assets and Liabilities Measured at Fair Value on Recurring Basis (Parenthetical) (Detail) - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Fair Value Disclosures [Abstract]
Cumulative credit risk valuation adjustment related to derivative positions	$ 1	$ 9

Fair Value of Financial Instruments - Schedule of Level 3 Inputs Reconciliation for Assets and Liabilities (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Corporate Debt Securities Guaranteed by U.S. Government Agencies [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	$ 768	$ 0	$ 650	$ 0
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	0	0	0	0
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	(36)	1	(35)	1
Purchases	123	50	211	50
Sales	0	0	0	0
Issuances	0	0	0	0
Settlements	(18)	(1)	(28)	(1)
Transfers Into Level 3	39	14	78	14
Transfers Out of Level 3	(44)	0	(44)	0
Ending Balance	832	64	832	64
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	0	0	0	0
Residential Mortgage-Backed Securities [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	1,490	1,821	1,335	195
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	(1)	9	(10)	(1)
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	8	13	84	(13)
Purchases	94	4	192	2,283
Sales	0	0	0	(640)
Issuances	0	0	0	0
Settlements	(89)	(134)	(145)	(150)
Transfers Into Level 3	260	130	529	228
Transfers Out of Level 3	(227)	(673)	(450)	(732)
Ending Balance	1,535	1,170	1,535	1,170
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	(1)	9	(10)	(1)
Commercial Mortgage-Backed Securities [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	704	387	587	274
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	0	0	0	5
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	(40)	8	(47)	10
Purchases	166	173	547	470
Sales	(10)	0	(10)	(76)
Issuances	0	0	0	0
Settlements	(8)	(16)	(27)	(19)
Transfers Into Level 3	71	0	120	13
Transfers Out of Level 3	(422)	(285)	(709)	(410)
Ending Balance	461	267	461	267
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	0	0	0	5
Other Asset-Backed Securities [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	71	241	102	32
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	0	0	(1)	0
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	(3)	8	6	13
Purchases	40	50	40	155
Sales	0	0	(41)	0
Issuances	0	0	0	0
Settlements	(1)	(1)	(2)	(3)
Transfers Into Level 3	8	0	14	132
Transfers Out of Level 3	(6)	(5)	(9)	(36)
Ending Balance	109	293	109	293
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	0	0	(1)	0
Other [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	16	7	15	12
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	0	0	0	0
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	0	0	0	0
Purchases	0	0	0	0
Sales	0	0	0	0
Issuances	0	0	0	0
Settlements	0	0	0	(5)
Transfers Into Level 3	0	3	1	9
Transfers Out of Level 3	0	0	0	(6)
Ending Balance	16	10	16	10
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	0	0	0	0
Securities Available-for-sale [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	3,049	2,456	2,689	513
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	(1)	9	(11)	4
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	(71)	30	8	11
Purchases	423	277	990	2,958
Sales	(10)	0	(51)	(716)
Issuances	0	0	0	0
Settlements	(116)	(152)	(202)	(178)
Transfers Into Level 3	378	147	742	396
Transfers Out of Level 3	(699)	(963)	(1,212)	(1,184)
Ending Balance	2,953	1,804	2,953	1,804
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	(1)	9	(11)	4
Mortgage Servicing Rights [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	58	95	55	93
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	28	(12)	30	(12)
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	0	0	0	0
Purchases	0	0	0	0
Sales	0	0	0	0
Issuances	3	4	5	8
Settlements	(2)	(3)	(3)	(5)
Transfers Into Level 3	0	0	0	0
Transfers Out of Level 3	(26)	0	(26)	0
Ending Balance	61	84	61	84
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	28	(12)	30	(12)
Derivative Assets [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	83	65	90	103
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	(7)	47	(7)	45
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	0	0	0	0
Purchases	0	0	0	0
Sales	0	0	0	0
Issuances	3	3	4	4
Settlements	(6)	(12)	(12)	(61)
Transfers Into Level 3	0	0	0	13
Transfers Out of Level 3	(1)	0	(3)	(1)
Ending Balance	72	103	72	103
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	(7)	47	(7)	45
Retained Interest in Securitization and Other [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	201	140	204	145
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	(3)	0	(6)	(5)
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	0	0	0	0
Purchases	0	0	0	0
Sales	0	0	0	0
Issuances	0	0	0	0
Settlements	0	0	0	0
Transfers Into Level 3	0	0	0	0
Transfers Out of Level 3	0	0	0	0
Ending Balance	198	140	198	140
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	(3)	0	(6)	(5)
Derivative Liabilities [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance	42	36	38	279
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income	(4)	8	11	3
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income	0	0	0	0
Purchases	0	0	0	0
Sales	0	0	0	0
Issuances	9	0	10	32
Settlements	(5)	(10)	(16)	(269)
Transfers Into Level 3	0	0	0	(8)
Transfers Out of Level 3	0	0	(1)	(3)
Ending Balance	42	34	42	34
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held	$ (4)	8	$ 11	3
Other [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Beginning Balance		14		12
Total Gains or (Losses) (Realized/Unrealized), Included in Net Income		(1)		1
Total Gains or (Losses) (Realized/Unrealized), Included in Other Comprehensive Income		0		0
Purchases		0		0
Sales		0		0
Issuances		0		0
Settlements		0		0
Transfers Into Level 3		0		0
Transfers Out of Level 3		0		0
Ending Balance		13		13
Net Unrealized Gains (Losses) Included in Net Income (Loss) Related to Assets and Liabilities Still Held		$ (1)		$ 1

Fair Value of Financial Instruments - Schedule of Assets Measured at Fair Value on Nonrecurring Basis (Detail) - USD ($) $ in Millions	6 Months Ended		12 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Dec. 31, 2012
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	$ (5)	$ 29
Loans held for investment	(17)	(31)
Foreclosed property	(6)	(14)
Other	(5)	(4)
Total	(43)	(20)
Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	0		$ 0
Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	6,248		201
Level 3 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	0		0
Assets at Fair Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	135		201
Loans held for investment	78		162
Foreclosed property	64		50
Other	9		59
Total	6,693		472
Assets at Fair Value [Member] \| Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	0		0
Loans held for investment	0		0
Foreclosed property	0		0
Other	0		0
Total	0		0
Assets at Fair Value [Member] \| Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	135		201
Loans held for investment	0		0
Foreclosed property	0		0
Other	0		0
Total	6,542		201
Assets at Fair Value [Member] \| Level 3 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	0		0
Loans held for investment	78		162
Foreclosed property	64		50
Other	9		59
Total	151		$ 271
Best Buy Company Inc [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	(10)	$ 0
Best Buy Company Inc [Member] \| Assets at Fair Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	6,407
Best Buy Company Inc [Member] \| Assets at Fair Value [Member] \| Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	0
Best Buy Company Inc [Member] \| Assets at Fair Value [Member] \| Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	6,407
Best Buy Company Inc [Member] \| Assets at Fair Value [Member] \| Level 3 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans held for sale	$ 0
Loans Held for Investment [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	0.00%		0.00%
Foreclosed Property [Member] \| Non-recoverable Rate [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	16.00%		13.00%
Foreclosed Property [Member] \| Cost to Sell [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	10.00%		11.00%
Other [Member] \| Cost to Sell [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	6.00%		6.00%
Minimum [Member] \| Loans Held for Investment [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	0.00%		0.00%
Minimum [Member] \| Foreclosed Property [Member] \| Non-recoverable Rate [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	0.00%		0.00%
Minimum [Member] \| Foreclosed Property [Member] \| Cost to Sell [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	10.00%		10.00%
Minimum [Member] \| Other [Member] \| Cost to Sell [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	6.00%
Maximum [Member] \| Loans Held for Investment [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	0.00%		0.00%
Maximum [Member] \| Foreclosed Property [Member] \| Non-recoverable Rate [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	84.00%		100.00%
Maximum [Member] \| Foreclosed Property [Member] \| Cost to Sell [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	14.00%		14.00%
Maximum [Member] \| Other [Member] \| Cost to Sell [Member] \| Appraisal Value [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range, Weighted Average	6.00%		6.00%

Fair Value of Financial Instruments - Schedule of Fair Value of Financial Instruments (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Financial assets:
Restricted cash for securitization investors	$ 377	$ 428
Securities available for sale	62,602	63,979
Derivative assets	1,144	1,848
Mortgage servicing rights	87	55
Financial liabilities:
Derivative liabilities	638	400
Level 1 [Member]
Financial assets:
Cash and cash equivalents	4,653	11,058
Restricted cash for securitization investors	377	428
Securities available for sale	1,135	1,697
Loans held for sale	0	0
Net loans held for investment	0	0
Interest receivable	0	0
Derivative assets	13	1
Mortgage servicing rights	0	0
Financial liabilities:
Non-interest bearing deposits	22,097	22,467
Interest-bearing deposits	0	0
Securitized debt obligations	0	0
Senior and subordinated notes	0	0
Federal funds purchased and securities loaned or sold under agreements to repurchase	1,766	1,248
Other borrowings	0	346
Interest payable	0	0
Derivative liabilities	6	1
Level 2 [Member]
Financial assets:
Cash and cash equivalents	0	0
Restricted cash for securitization investors	0	0
Securities available for sale	58,514	59,593
Loans held for sale	6,248	201
Net loans held for investment	0	0
Interest receivable	1,454	1,694
Derivative assets	1,059	1,757
Mortgage servicing rights	26	0
Financial liabilities:
Non-interest bearing deposits	0	0
Interest-bearing deposits	19,769	22,216
Securitized debt obligations	10,719	11,252
Senior and subordinated notes	12,886	13,312
Federal funds purchased and securities loaned or sold under agreements to repurchase	0	0
Other borrowings	11,236	24,215
Interest payable	324	450
Derivative liabilities	590	361
Level 3 [Member]
Financial assets:
Cash and cash equivalents	0	0
Restricted cash for securitization investors	0	0
Securities available for sale	2,953	2,689
Loans held for sale	0	0
Net loans held for investment	191,468	205,000
Interest receivable	0	0
Derivative assets	72	90
Mortgage servicing rights	61	55
Financial liabilities:
Non-interest bearing deposits	0	0
Interest-bearing deposits	165,797	167,207
Securitized debt obligations	247	338
Senior and subordinated notes	0	0
Federal funds purchased and securities loaned or sold under agreements to repurchase	0	0
Other borrowings	0	55
Interest payable	0	0
Derivative liabilities	42	38
Carrying Amount [Member]
Financial assets:
Cash and cash equivalents	4,653	11,058
Restricted cash for securitization investors	377	428
Securities available for sale	62,602	63,979
Loans held for sale	6,248	201
Net loans held for investment	187,105	200,733
Interest receivable	1,454	1,694
Derivative assets	1,144	1,848
Mortgage servicing rights	87	55
Financial liabilities:
Non-interest bearing deposits	22,097	22,467
Interest-bearing deposits	187,768	190,018
Securitized debt obligations	10,831	11,398
Senior and subordinated notes	12,406	12,686
Federal funds purchased and securities loaned or sold under agreements to repurchase	1,766	1,248
Other borrowings	11,228	24,578
Interest payable	324	450
Derivative liabilities	638	400
Estimated Fair Value [Member]
Financial assets:
Cash and cash equivalents	4,653	11,058
Restricted cash for securitization investors	377	428
Securities available for sale	62,602	63,979
Loans held for sale	6,248	201
Net loans held for investment	191,468	205,000
Interest receivable	1,454	1,694
Derivative assets	1,144	1,848
Mortgage servicing rights	87	55
Financial liabilities:
Non-interest bearing deposits	22,097	22,467
Interest-bearing deposits	185,566	189,423
Securitized debt obligations	10,966	11,590
Senior and subordinated notes	12,886	13,312
Federal funds purchased and securities loaned or sold under agreements to repurchase	1,766	1,248
Other borrowings	11,236	24,616
Interest payable	324	450
Derivative liabilities	$ 638	$ 400

Fair Value of Financial Instruments - Additional Information (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Fair Value Disclosures [Abstract]
Fair value of financial guarantees	$ 4	$ 4

Business Segments - Schedule of Business Segments (Detail) - USD ($) $ in Millions	3 Months Ended			6 Months Ended
	Jun. 30, 2013	Mar. 31, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012	Dec. 31, 2012
Segment Reporting Information [Line Items]
Net interest income	$ 4,553		$ 4,001	$ 9,123	$ 7,415
Non-interest income	1,085		1,054	2,066	2,575
Total net revenue	5,638		5,055	11,189	9,990
Provision for credit losses	762	$ 37	1,677	1,647	2,250
PCCR intangible amortization	110		88	226	92
Core deposit intangible amortization	43		51	87	97
Total PCCR and core deposit intangible amortization	153		139	313	189
Other non-interest expense	2,906		3,003	5,774	5,457
Total non-interest expense	3,059		3,142	6,087	5,646
Income from continuing operations before income taxes	1,817		236	3,455	2,094
Income tax provision (benefit)	581		43	1,075	396
Income from continuing operations, net of tax	1,236		193	2,380	1,698
Total loans held for investment	191,512			191,512		$ 205,889
Total customer deposits	209,865			209,865		212,485
Credit Card [Member]
Segment Reporting Information [Line Items]
Net interest income	2,804		2,350	5,634	4,342
Non-interest income	832		771	1,653	1,369
Total net revenue	3,636		3,121	7,287	5,711
Provision for credit losses	713		1,711	1,456	2,169
PCCR intangible amortization	110		88	226	92
Core deposit intangible amortization	0		0	0	0
Total PCCR and core deposit intangible amortization	110		88	226	92
Other non-interest expense	1,709		1,775	3,441	3,039
Total non-interest expense	1,819		1,863	3,667	3,131
Income from continuing operations before income taxes	1,104		(453)	2,164	411
Income tax provision (benefit)	385		(156)	759	142
Income from continuing operations, net of tax	719		(297)	1,405	269
Total loans held for investment	78,310			78,310		91,755
Total customer deposits	0			0		0
Consumer Banking [Member]
Segment Reporting Information [Line Items]
Net interest income	1,478		1,496	2,956	2,784
Non-interest income	189		185	370	361
Total net revenue	1,667		1,681	3,326	3,145
Provision for credit losses	67		44	242	218
PCCR intangible amortization	0		0	0	0
Core deposit intangible amortization	35		42	72	79
Total PCCR and core deposit intangible amortization	35		42	72	79
Other non-interest expense	875		917	1,728	1,823
Total non-interest expense	910		959	1,800	1,902
Income from continuing operations before income taxes	690		678	1,284	1,025
Income tax provision (benefit)	246		240	457	363
Income from continuing operations, net of tax	444		438	827	662
Total loans held for investment	72,218			72,218		75,127
Total customer deposits	169,789			169,789		172,396
Commercial Banking [Member]
Segment Reporting Information [Line Items]
Net interest income	457		427	911	858
Non-interest income	93		82	177	167
Total net revenue	550		509	1,088	1,025
Provision for credit losses	(14)		(94)	(49)	(163)
PCCR intangible amortization	0		0	0	0
Core deposit intangible amortization	8		9	15	18
Total PCCR and core deposit intangible amortization	8		9	15	18
Other non-interest expense	261		242	512	494
Total non-interest expense	269		251	527	512
Income from continuing operations before income taxes	295		352	610	676
Income tax provision (benefit)	105		124	217	238
Income from continuing operations, net of tax	190		228	393	438
Total loans held for investment	40,805			40,805		38,820
Total customer deposits	30,869			30,869		29,866
Other [Member]
Segment Reporting Information [Line Items]
Net interest income	(186)		(272)	(378)	(569)
Non-interest income	(29)		16	(134)	678
Total net revenue	(215)		(256)	(512)	109
Provision for credit losses	(4)		16	(2)	26
PCCR intangible amortization	0		0	0	0
Core deposit intangible amortization	0		0	0	0
Total PCCR and core deposit intangible amortization	0		0	0	0
Other non-interest expense	61		69	93	101
Total non-interest expense	61		69	93	101
Income from continuing operations before income taxes	(272)		(341)	(603)	(18)
Income tax provision (benefit)	(155)		(165)	(358)	(347)
Income from continuing operations, net of tax	(117)		$ (176)	(245)	$ 329
Total loans held for investment	179			179		187
Total customer deposits	$ 9,207			$ 9,207		$ 10,223

Commitments, Contingencies and Guarantees - Additional Information (Detail) $ in Millions	3 Months Ended	6 Months Ended	12 Months Ended
	Jun. 30, 2013 USD ($) Subsidiary	Jun. 30, 2013 USD ($) Subsidiary	Dec. 31, 2012 USD ($)
Commitments, Contingencies And Guarantees [Line Items]
Contractual amounts of standby letters of credit and commercial letters of credit	$ 2,000	$ 2,000	$ 1,900
Fair value of guarantees outstanding	4	4
Maximum contingent payment related to acquisitions	30	30
Actual payment amount related to acquisitions, estimated in 2013	30	30
Liability for contingent payments related to arrangements		30	165
Maximum credit exposure	18	18	19
Recorded liability	14	14	17
Payment protection insurance reserve	$ 157	$ 157	$ 220
Number of subsidiaries acquired that originated residential mortgage loans \| Subsidiary	3	3
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	$ 111,000	$ 111,000
Percentage of original principal balance covered by bond insurance		48.00%
Loans sold 2005 to 2008	111,000
GSE's [Member]
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	11,000	$ 11,000
Loans sold 2005 to 2008		27,000
Insured Securitizations [Member]
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	20,000	20,000
Active Insured Securitizations [Member]
Commitments, Contingencies And Guarantees [Line Items]
Loans sold 2005 to 2008		16,000
Inactive Insured Securitizations [Member]
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	$ 4,000	$ 4,000
Minimum [Member]
Commitments, Contingencies And Guarantees [Line Items]
Financial guarantees expiration year	2013
Maximum [Member]
Commitments, Contingencies And Guarantees [Line Items]
Financial guarantees expiration year	2019

Commitments, Contingencies and Guarantees - Schedule of Unpaid Principal Balance of Mortgage Loans Originated and Sold to Third Parties Based on Category of Purchaser (Detail) - USD ($) $ in Billions	Jun. 30, 2013	Dec. 31, 2012
Commitments, Contingencies And Guarantees [Line Items]
Unpaid principal balance	$ 29	$ 32
Original Unpaid Principal Balance Total	111
Original Unpaid Principal Balance 2008	4
Original Unpaid Principal Balance 2007	21
Original Unpaid Principal Balance 2006	41
Original Unpaid Principal Balance 2005	45
GSE's [Member]
Commitments, Contingencies And Guarantees [Line Items]
Unpaid principal balance	3	4
Original Unpaid Principal Balance Total	11
Original Unpaid Principal Balance 2008	1
Original Unpaid Principal Balance 2007	4
Original Unpaid Principal Balance 2006	3
Original Unpaid Principal Balance 2005	3
Insured Securitizations [Member]
Commitments, Contingencies And Guarantees [Line Items]
Unpaid principal balance	5	5
Original Unpaid Principal Balance Total	20
Original Unpaid Principal Balance 2008	0
Original Unpaid Principal Balance 2007	2
Original Unpaid Principal Balance 2006	8
Original Unpaid Principal Balance 2005	10
Uninsured Securitizations and Other [Member]
Commitments, Contingencies And Guarantees [Line Items]
Unpaid principal balance	21	$ 23
Original Unpaid Principal Balance Total	80
Original Unpaid Principal Balance 2008	3
Original Unpaid Principal Balance 2007	15
Original Unpaid Principal Balance 2006	30
Original Unpaid Principal Balance 2005	$ 32

Commitments, Contingencies and Guarantees - Additional Information 1 (Detail) $ in Millions	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2013 USD ($) Subsidiary	Jun. 30, 2012 USD ($)	Jun. 30, 2013 USD ($) Subsidiary	Jun. 30, 2012 USD ($)	Dec. 31, 2012 USD ($)	Mar. 31, 2013 USD ($)	Mar. 31, 2012 USD ($)	Dec. 31, 2011 USD ($)
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 into Uninsured Securitizations	$ 48,000		$ 48,000
Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 to private investors	22,000		22,000
Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 to various known and unknown investors			10,000
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	111,000		111,000
Unpaid principal balance	29,000		29,000		$ 32,000
Active loan losses	$ 20,000		$ 20,000
Minimum number of days past due for delinquent loan status	90 Days		90 Days
Original principal balance of mortgage loans lacking information about the current holders or underlying credit performance			$ 7,000
Open repurchase requests	$ 2,565		2,565		2,419			$ 2,091
Majority of new repurchase demands received from mortgage loans			1,200
Loans sold	111,000
Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 into Active Insured Securitizations	16,000		16,000
Reserve liability	$ 1,156	$ 1,002	$ 1,156	$ 1,002	899	$ 994	$ 1,101	943
Number of subsidiaries acquired that originated residential mortgage loans \| Subsidiary	3		3
Provision for repurchase losses	$ 183	180	$ 280	349	349
Net realized losses	21	$ 279	23	$ 290	393
High end of range of estimated reasonably possible future losses from representation and warranty claims	2,500		2,500		2,700
Uninsured Securitizations and Other [Member]
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 into unknown current ownership	80,000		80,000
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	80,000		80,000
Unpaid principal balance	21,000		21,000		23,000
Open repurchase requests	903		903		781			672
GSEs and Active Insured Securitizations [Member]
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	27,000		27,000
Loans sold	27,000
Reserve liability	1,003		1,003		817
GSE's [Member]
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	11,000		11,000
Unpaid principal balance	3,000		3,000		4,000
Open repurchase requests	53		53		$ 59			$ 176
Loans sold			27,000
Inactive Insured Securitizations [Member]
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold to non-affiliates by subsidiaries between 2005 and 2008	4,000		4,000
Private Investors [Member]
Commitments, Contingencies And Guarantees [Line Items]
Original principal balance of mortgage loans originated and sold by subsidiaries between 2005 and 2008 to private investors	$ 22,000		$ 22,000

Commitments, Contingencies and Guarantees - Schedule of Open Claims in Pipeline (Detail) - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Commitments, Contingencies And Guarantees [Line Items]
Open claims, beginning balance	$ 2,419	$ 2,091
Gross new demands received	266	846
Loans repurchased/made whole	(43)	(374)
Demands rescinded	(77)	(145)
Reclassifications		1
Open claims, ending balance	2,565	2,419
GSE's [Member]
Commitments, Contingencies And Guarantees [Line Items]
Open claims, beginning balance	59	176
Gross new demands received	86	189
Loans repurchased/made whole	(27)	(233)
Demands rescinded	(65)	(75)
Reclassifications		2
Open claims, ending balance	53	59
Insured Securitizations [Member]
Commitments, Contingencies And Guarantees [Line Items]
Open claims, beginning balance	1,579	1,243
Gross new demands received	30	366
Loans repurchased/made whole	0	(3)
Demands rescinded	0	(30)
Reclassifications		3
Open claims, ending balance	1,609	1,579
Uninsured Securitizations and Other [Member]
Commitments, Contingencies And Guarantees [Line Items]
Open claims, beginning balance	781	672
Gross new demands received	150	291
Loans repurchased/made whole	(16)	(138)
Demands rescinded	(12)	(40)
Reclassifications		(4)
Open claims, ending balance	$ 903	$ 781

Commitments, Contingencies and Guarantees - Schedule of Changes in Representation and Warranty Reserves (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012	Dec. 31, 2012
Commitments And Contingencies Disclosure [Abstract]
Representation and warranty repurchase reserve, beginning of period	$ 994	$ 1,101	$ 899	$ 943	$ 943
Provision for mortgage representation and warranty losses	183	180	280	349	349
Net realized losses	(21)	(279)	(23)	(290)	(393)
Representation and warranty repurchase reserve, end of period	$ 1,156	$ 1,002	$ 1,156	$ 1,002	$ 899

Commitments, Contingencies and Guarantees - Schedule of Changes in Representation and Warranty Reserves (Parenthetical) (Detail) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Commitments And Contingencies Disclosure [Abstract]
Provision for mortgage representation and warranty recognized as a component of non-interest (income) expense	$ 4	$ 26	$ 14	$ 42
Provision for mortgage representation and warranty recognized as a component of discontinued operations	$ 187	$ 154	$ 294	$ 307

Commitments, Contingencies and Guarantees - Schedule of Allocation of Representation and Warranty Reserves (Detail) - USD ($) $ in Millions	3 Months Ended
	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2012	Jun. 30, 2012	Mar. 31, 2012	Dec. 31, 2011
Commitments, Contingencies And Guarantees [Line Items]
Reserve liability	$ 1,156	$ 994	$ 899	$ 1,002	$ 1,101	$ 943
Loans sold 2005 to 2008	111,000
GSEs and Active Insured Securitizations [Member]
Commitments, Contingencies And Guarantees [Line Items]
Reserve liability	1,003		817
Loans sold 2005 to 2008	27,000
Inactive Insured Securitizations and Others [Member]
Commitments, Contingencies And Guarantees [Line Items]
Reserve liability	153		$ 82
Loans sold 2005 to 2008	$ 84,000

Commitments, Contingencies and Guarantees - Additional Information 2 (Detail)	1 Months Ended	6 Months Ended
	Oct. 24, 2012 USD ($)	Jun. 30, 2013 USD ($) BasisPoint MortgageLoan	Dec. 31, 2012 USD ($)
Commitments, Contingencies And Guarantees [Line Items]
Estimated reasonably possible future losses		$ 250,000,000
Payments by defendants to the individual plaintiffs		$ 6,600,000,000
Basis points of certain interchange transactions \| BasisPoint		10
Interchange transactions period		Eight months
Reduction in Visa-related indemnification liabilities		$ 91,000,000
Fair value of indemnification guarantee to Visa		$ 0	$ 0
Alleged value equivalent to principal balance of six securitizations	$ 5,200,000,000
U.S. Bank Litigation [Member]
Commitments, Contingencies And Guarantees [Line Items]
Number of mortgage loans in disputed portfolio \| MortgageLoan		30,000
Aggregate original principal balance		$ 1,800,000,000
DBSP Litigation [Member]
Commitments, Contingencies And Guarantees [Line Items]
Aggregate original principal balance		353,000,000
RMBS Trusts [Member]
Commitments, Contingencies And Guarantees [Line Items]
Aggregate original principal balance		3,400,000,000
LXS Trusts Litigation [Member]
Commitments, Contingencies And Guarantees [Line Items]
Aggregate original principal balance		$ 915,000,000

Loans - Home Loans: Risk Profile by Vintage, Geography, Lien Priority and Interest Rate Type (Detail) - USD ($) $ in Millions	Jun. 30, 2013	Dec. 31, 2012
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 39,163	$ 44,100
% of Total Home Loans	100.00%	100.00%
Origination Year 2005 or Before [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 7,601	$ 8,341
% of Total Home Loans	19.40%	18.90%
Origination Year 2006 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 3,250	$ 3,486
% of Total Home Loans	8.30%	7.90%
Origination Year 2007 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 6,182	$ 6,635
% of Total Home Loans	15.80%	15.00%
Origination Year 2008 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 4,889	$ 5,467
% of Total Home Loans	12.50%	12.40%
Origination Year 2009 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 3,052	$ 3,605
% of Total Home Loans	7.80%	8.20%
Origination Year 2010 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 5,088	$ 6,212
% of Total Home Loans	13.00%	14.10%
Origination Year 2011 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 5,703	$ 7,029
% of Total Home Loans	14.50%	15.90%
Origination Year 2012 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 3,007	$ 3,325
% of Total Home Loans	7.70%	7.60%
Origination Year 2013 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 391
% of Total Home Loans	1.00%
1st Lien [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 37,590	$ 42,407
% of Total Home Loans	96.00%	96.20%
2nd Lien [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,573	$ 1,693
% of Total Home Loans	4.00%	3.80%
Fixed Rate [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 5,884	$ 6,571
% of Total Home Loans	15.00%	14.90%
Adjustable Rate [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 33,279	$ 37,529
% of Total Home Loans	85.00%	85.10%
California [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 9,128	$ 10,266
% of Total Home Loans	23.30%	23.30%
New York [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,990	$ 3,276
% of Total Home Loans	7.60%	7.40%
Illinois [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,582	$ 2,977
% of Total Home Loans	6.60%	6.70%
Maryland [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,064	$ 2,281
% of Total Home Loans	5.30%	5.20%
New Jersey [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,922	$ 2,119
% of Total Home Loans	4.90%	4.80%
Virginia [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,890	$ 2,090
% of Total Home Loans	4.80%	4.80%
Florida [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,823	$ 2,046
% of Total Home Loans	4.70%	4.60%
Arizona [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,699	$ 1,923
% of Total Home Loans	4.30%	4.30%
Washington [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,611	$ 1,879
% of Total Home Loans	4.10%	4.30%
Colorado [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,462	$ 1,720
% of Total Home Loans	3.80%	3.90%
Other [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 11,992	$ 13,523
% of Total Home Loans	30.60%	30.70%
Non-PCI Loans [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 7,367	$ 7,697
% of Total Home Loans	18.80%	17.50%
Non-PCI Loans [Member] \| Origination Year 2005 or Before [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 3,154	$ 3,483
% of Total Home Loans	8.00%	7.90%
Non-PCI Loans [Member] \| Origination Year 2006 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 570	$ 621
% of Total Home Loans	1.50%	1.40%
Non-PCI Loans [Member] \| Origination Year 2007 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 409	$ 446
% of Total Home Loans	1.10%	1.00%
Non-PCI Loans [Member] \| Origination Year 2008 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 232	$ 257
% of Total Home Loans	0.60%	0.60%
Non-PCI Loans [Member] \| Origination Year 2009 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 143	$ 167
% of Total Home Loans	0.40%	0.40%
Non-PCI Loans [Member] \| Origination Year 2010 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 164	$ 188
% of Total Home Loans	0.40%	0.40%
Non-PCI Loans [Member] \| Origination Year 2011 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 285	$ 324
% of Total Home Loans	0.70%	0.70%
Non-PCI Loans [Member] \| Origination Year 2012 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,078	$ 2,211
% of Total Home Loans	5.30%	5.10%
Non-PCI Loans [Member] \| Origination Year 2013 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 332
% of Total Home Loans	0.80%
Non-PCI Loans [Member] \| 1st Lien [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 6,247	$ 6,502
% of Total Home Loans	16.00%	14.80%
Non-PCI Loans [Member] \| 2nd Lien [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,120	$ 1,195
% of Total Home Loans	2.80%	2.70%
Non-PCI Loans [Member] \| Fixed Rate [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,422	$ 2,534
% of Total Home Loans	6.20%	5.80%
Non-PCI Loans [Member] \| Adjustable Rate [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 4,945	$ 5,163
% of Total Home Loans	12.60%	11.70%
Non-PCI Loans [Member] \| California [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,093	$ 1,168
% of Total Home Loans	2.80%	2.70%
Non-PCI Loans [Member] \| New York [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,585	$ 1,678
% of Total Home Loans	4.00%	3.80%
Non-PCI Loans [Member] \| Illinois [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 95	$ 102
% of Total Home Loans	0.20%	0.20%
Non-PCI Loans [Member] \| Maryland [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 407	$ 403
% of Total Home Loans	1.10%	0.90%
Non-PCI Loans [Member] \| New Jersey [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 375	$ 402
% of Total Home Loans	0.90%	0.90%
Non-PCI Loans [Member] \| Virginia [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 337	$ 342
% of Total Home Loans	0.80%	0.80%
Non-PCI Loans [Member] \| Florida [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 175	$ 183
% of Total Home Loans	0.50%	0.40%
Non-PCI Loans [Member] \| Arizona [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 93	$ 95
% of Total Home Loans	0.20%	0.20%
Non-PCI Loans [Member] \| Washington [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 103	$ 113
% of Total Home Loans	0.30%	0.30%
Non-PCI Loans [Member] \| Colorado [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 116	$ 126
% of Total Home Loans	0.40%	0.30%
Non-PCI Loans [Member] \| Other [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,988	$ 3,085
% of Total Home Loans	7.60%	7.00%
PCI Loans [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 31,796	$ 36,403
% of Total Home Loans	81.20%	82.50%
PCI Loans [Member] \| Origination Year 2005 or Before [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 4,447	$ 4,858
% of Total Home Loans	11.40%	11.00%
PCI Loans [Member] \| Origination Year 2006 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,680	$ 2,865
% of Total Home Loans	6.80%	6.50%
PCI Loans [Member] \| Origination Year 2007 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 5,773	$ 6,189
% of Total Home Loans	14.70%	14.00%
PCI Loans [Member] \| Origination Year 2008 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 4,657	$ 5,210
% of Total Home Loans	11.90%	11.80%
PCI Loans [Member] \| Origination Year 2009 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,909	$ 3,438
% of Total Home Loans	7.40%	7.80%
PCI Loans [Member] \| Origination Year 2010 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 4,924	$ 6,024
% of Total Home Loans	12.60%	13.70%
PCI Loans [Member] \| Origination Year 2011 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 5,418	$ 6,705
% of Total Home Loans	13.80%	15.20%
PCI Loans [Member] \| Origination Year 2012 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 929	$ 1,114
% of Total Home Loans	2.40%	2.50%
PCI Loans [Member] \| Origination Year 2013 [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 59
% of Total Home Loans	0.20%
PCI Loans [Member] \| 1st Lien [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 31,343	$ 35,905
% of Total Home Loans	80.00%	81.40%
PCI Loans [Member] \| 2nd Lien [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 453	$ 498
% of Total Home Loans	1.20%	1.10%
PCI Loans [Member] \| Fixed Rate [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 3,462	$ 4,037
% of Total Home Loans	8.80%	9.10%
PCI Loans [Member] \| Adjustable Rate [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 28,334	$ 32,366
% of Total Home Loans	72.40%	73.40%
PCI Loans [Member] \| California [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 8,035	$ 9,098
% of Total Home Loans	21.30%	20.60%
PCI Loans [Member] \| New York [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,405	$ 1,598
% of Total Home Loans	3.60%	3.60%
PCI Loans [Member] \| Illinois [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 2,487	$ 2,875
% of Total Home Loans	6.40%	6.50%
PCI Loans [Member] \| Maryland [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,657	$ 1,878
% of Total Home Loans	4.20%	4.30%
PCI Loans [Member] \| New Jersey [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,547	$ 1,717
% of Total Home Loans	4.00%	3.90%
PCI Loans [Member] \| Virginia [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,553	$ 1,748
% of Total Home Loans	4.00%	4.00%
PCI Loans [Member] \| Florida [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,648	$ 1,863
% of Total Home Loans	4.20%	4.20%
PCI Loans [Member] \| Arizona [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,606	$ 1,828
% of Total Home Loans	4.10%	4.10%
PCI Loans [Member] \| Washington [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,508	$ 1,766
% of Total Home Loans	3.80%	4.00%
PCI Loans [Member] \| Colorado [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 1,346	$ 1,594
% of Total Home Loans	3.40%	3.60%
PCI Loans [Member] \| Other [Member]
Home Loans Risk Profile [Line Items]
Mortgage loans	$ 9,004	$ 10,438
% of Total Home Loans	23.00%	23.70%

Fair Value of Financial Instruments - Schedule of Assets and Liabilities Measured at Fair Value on Recurring Basis Quantitative Information about Level 3 Fair Value Measurements (Detail) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2013 USD ($) $ / SecurityLoan	Dec. 31, 2013 $ / SecurityLoan	Dec. 31, 2012 USD ($)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets	$ 64,031		$ 66,086
Retained Interest in Securitization and Other [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets	$ 198		$ 204
Retained Interest in Securitization and Other [Member] \| Discounted Cash Flows [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	6.67%		13.52%
Retained Interest in Securitization and Other [Member] \| Discounted Cash Flows [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	5.64%
Retained Interest in Securitization and Other [Member] \| Discounted Cash Flows [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	25.77%
Retained Interest in Securitization and Other [Member] \| Discounted Cash Flows [Member] \| Discount Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	13.20%		12.70%
Retained Interest in Securitization and Other [Member] \| Minimum [Member] \| Discounted Cash Flows [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Life of receivables (months)	35 months		29 months
Retained Interest in Securitization and Other [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	1.40%		1.25%
Retained Interest in Securitization and Other [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	1.39%
Retained Interest in Securitization and Other [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	16.91%
Retained Interest in Securitization and Other [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Discount Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	4.18%		2.90%
Retained Interest in Securitization and Other [Member] \| Maximum [Member] \| Discounted Cash Flows [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Life of receivables (months)	87 months		243 months
Retained Interest in Securitization and Other [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	15.00%		22.21%
Retained Interest in Securitization and Other [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	8.39%
Retained Interest in Securitization and Other [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	89.22%
Retained Interest in Securitization and Other [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Discount Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	13.57%		13.57%
Retained Interest in Securitization and Other [Member] \| Average [Member] \| Discounted Cash Flows [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Life of receivables (months)	71 months		66 months
Mortgage Servicing Rights [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets	$ 61		$ 55
Mortgage Servicing Rights [Member] \| Servicing Cost ($ Per Loan) [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing cost \| $ / SecurityLoan	91	302
Mortgage Servicing Rights [Member] \| Discounted Cash Flows [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average			19.37%
Mortgage Servicing Rights [Member] \| Discounted Cash Flows [Member] \| Total Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	18.09%
Mortgage Servicing Rights [Member] \| Discounted Cash Flows [Member] \| Discount Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	11.17%		12.66%
Mortgage Servicing Rights [Member] \| Minimum [Member] \| Servicing Cost ($ Per Loan) [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing cost \| $ / SecurityLoan	82	81
Mortgage Servicing Rights [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range			11.77%
Mortgage Servicing Rights [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Total Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	11.12%
Mortgage Servicing Rights [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Discount Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	9.95%		9.95%
Mortgage Servicing Rights [Member] \| Maximum [Member] \| Servicing Cost ($ Per Loan) [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing cost \| $ / SecurityLoan	408	864
Mortgage Servicing Rights [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range			32.99%
Mortgage Servicing Rights [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Total Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	32.43%
Mortgage Servicing Rights [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Discount Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	17.07%		37.88%
Residential Mortgage-Backed Securities [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets	$ 1,535		$ 1,335
Residential Mortgage-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	6.00%		5.00%
Residential Mortgage-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	5.00%		6.00%
Residential Mortgage-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	8.00%		9.00%
Residential Mortgage-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	50.00%		52.00%
Residential Mortgage-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	0.00%		0.00%
Residential Mortgage-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	0.00%		0.00%
Residential Mortgage-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	0.00%		0.00%
Residential Mortgage-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	0.00%		4.00%
Residential Mortgage-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	25.00%		24.00%
Residential Mortgage-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	24.00%		26.00%
Residential Mortgage-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	20.00%		21.00%
Residential Mortgage-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	75.00%		75.00%
Commercial Mortgage-Backed Securities [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets	$ 461		$ 587
Commercial Mortgage-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	3.00%		2.00%
Commercial Mortgage-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	3.00%		11.00%
Commercial Mortgage-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	2.00%		1.00%
Commercial Mortgage-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	0.00%		0.00%
Commercial Mortgage-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	4.00%		3.00%
Commercial Mortgage-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	15.00%		15.00%
Other Asset-Backed Securities [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets	$ 109		$ 102
Other Asset-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	5.00%		4.00%
Other Asset-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	2.00%		2.00%
Other Asset-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	13.00%		15.00%
Other Asset-Backed Securities [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	71.00%		72.00%
Other Asset-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	3.00%		1.00%
Other Asset-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	0.00%		0.00%
Other Asset-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	2.00%		1.00%
Other Asset-Backed Securities [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	45.00%		46.00%
Other Asset-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	9.00%		24.00%
Other Asset-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Constant Prepayment Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	6.00%		5.00%
Other Asset-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Default Rate [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	28.00%		28.00%
Other Asset-Backed Securities [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Loss Severity [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	88.00%		88.00%
U.S. Government Guaranteed Debt and Other [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets	$ 848		$ 665
U.S. Government Guaranteed Debt and Other [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	2.00%		2.00%
U.S. Government Guaranteed Debt and Other [Member] \| Minimum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	0.00%		1.00%
U.S. Government Guaranteed Debt and Other [Member] \| Maximum [Member] \| Discounted Cash Flows (3rd Party Pricing) [Member] \| Yield [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	4.00%		4.00%
Derivative Assets [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets	$ 72		$ 90
Derivative Assets [Member] \| Discounted Cash Flows [Member] \| Swap Rates [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	3.23%		2.46%
Derivative Assets [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Swap Rates [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	2.69%		1.82%
Derivative Assets [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Swap Rates [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	3.31%		2.58%
Derivative Liabilities [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Liabilities	$ 42		$ 38
Derivative Liabilities [Member] \| Discounted Cash Flows [Member] \| Swap Rates [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Weighted Average	3.21%		2.42%
Derivative Liabilities [Member] \| Minimum [Member] \| Discounted Cash Flows [Member] \| Swap Rates [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	2.71%		1.82%
Derivative Liabilities [Member] \| Maximum [Member] \| Discounted Cash Flows [Member] \| Swap Rates [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Range	3.29%		2.55%