4th QTR Earnings Report 8-K

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

 

 

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 OR 15(d) of

The Securities Exchange Act of 1934

January 21, 2010

Date of Report (Date of earliest event reported)

 

 

CAPITAL ONE FINANCIAL CORPORATION

(Exact name of registrant as specified in its chapter)

 

Delaware   1-13300   54-1719854

(State or other jurisdiction

of incorporation)

 

(Commission

File Number)

 

(IRS Employer

Identification No.)

 

1680 Capital One Drive,

McLean, Virginia

  22102
(Address of principal executive offices)   (Zip Code)

Registrant’s telephone number, including area code: (703) 720-1000

(Former name or former address, if changed since last report)

 

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))


Item 2.02. Results of Operations and Financial Condition

On January 21, 2010, the Company issued a press release announcing its financial results for the fourth quarter ended December 31, 2009. A copy of the Company’s press release is attached and filed herewith as Exhibit 99.1 to this Form 8-K and is incorporated herein by reference.

The Company’s consolidated financial statements prepared in accordance with generally accepted accounting principles (“GAAP”) are referred to as its “reported” financial statements. Loans included in securitization transactions which qualified as sales under GAAP have been removed from the Company’s “reported” balance sheet. However, servicing fees, finance charges, and other fees, net of charge-offs, and interest paid to investors of securitizations are recognized as servicing and securitizations income on the “reported” income statement.

The Company’s “managed” consolidated financial statements reflect adjustments made related to effects of securitization transactions qualifying as sales under GAAP. The Company generates earnings from its “managed” loan portfolio which includes both the on-balance sheet loans and off-balance sheet loans. The Company’s “managed” income statement takes the components of the servicing and securitizations income generated from the securitized portfolio and distributes the revenue and expense to appropriate income statement line items from which it originated. For this reason the Company believes the “managed” consolidated financial statements and related managed metrics to be useful to stakeholders.

 

Item 7.01. Regulation FD Disclosure.

The Company hereby furnishes the information in Exhibit 99.2 hereto, Fourth Quarter Earnings Presentation for the quarter ended December 31, 2009.

Note: Information in Exhibit 99.2 furnished pursuant to Item 7.01 shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that section. This report will not be deemed an admission as to the materiality of any information in the report that is required to be disclosed solely by Regulation FD. Furthermore, the information provided in Exhibit 99.2 shall not be deemed to be incorporated by reference into the filings of the Company under the Securities Act of 1933.

 

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Item 8.01. Other Events.

 

  (a) See attached press release, at Exhibit 99.1.

 

  (b) Cautionary Factors.

The attached press release and information provided pursuant to Items 2.02, 7.01 and 9.01 contain forward-looking statements, which involve a number of risks and uncertainties. The Company cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information as a result of various factors including, but not limited to, the following:

 

 

general economic and business conditions in the U.S., the UK, or the Company’s local markets, including conditions affecting employment levels, interest rates, consumer income and confidence, spending and savings that may affect consumer bankruptcies, defaults, charge-offs, and deposit activity;

 

 

an increase or decrease in credit losses (including increases due to a worsening of general economic conditions in the credit environment);

 

 

financial, legal, regulatory, tax or accounting changes or actions, including with respect to any litigation matter involving the Company;

 

 

increases or decreases in interest rates;

 

 

the success of the Company’s marketing efforts in attracting and retaining customers;

 

 

the ability of the Company to continue to securitize its credit cards and consumer loans and to otherwise access the capital markets at attractive rates and terms to capitalize and fund its operations and future growth;

 

 

with respect to financial and other products, increases or decreases in the Company’s aggregate loan balances and/or number of customers and the growth rate and composition thereof, including increases or decreases resulting from factors such as shifting product mix, amount of actual marketing expenses made by the Company and attrition of loan balances;

 

 

the amount and rate of deposit growth;

 

 

the Company’s ability to control costs;

 

 

changes in the reputation of or expectations regarding the financial services industry and/or the Company with respect to practices, products or financial condition;

 

 

any significant disruption in the Company’s operations or technology platform;

 

 

the Company’s ability to maintain a compliance infrastructure suitable for its size and complexity;

 

 

the amount of, and rate of growth in, the Company’s expenses as the Company’s business develops or changes or as it expands into new market areas;

 

 

the Company’s ability to execute on its strategic and operational plans;

 

 

any significant disruption of, or loss of public confidence in, the United States Mail service affecting our response rates and consumer payments;

 

 

the ability of the Company to recruit and retain experienced personnel to assist in the management and operations of new products and services;

 

 

changes in the labor and employment market;

 

 

the risk that the cost savings and any other synergies from the Company’s acquisitions may not be fully realized or may take longer to realize than expected;

 

 

disruption from the acquisitions negatively impacting the Company’s ability to maintain relationships with customers, employees or suppliers;

 

 

competition from providers of products and services that compete with the Company’s businesses; and

 

 

other risk factors listed from time to time in the Company’s SEC reports including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 2008, and the Quarterly Report on Form 10-Q for the quarters ended March 31, 2009, June 30, 2009 and September 30, 2009.

 

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Item 9.01. Financial Statements, Pro Forma Financial Information and Exhibits.

 

  (c) Exhibits.

 

Exhibit No.

 

Description of Exhibit      

99.1   Press release, dated January 21, 2010.
99.2   Fourth Quarter Earnings Presentation.

Earnings Conference Call Webcast Information.

Capital One will hold an earnings conference call on January 21, 2010, 4:30 PM Eastern time. The conference call will be accessible through live webcast. Interested investors and other interested individuals can access the webcast via Capital One’s home page (http://www.capitalone.com). Choose “Investors” to access the Investor Center and view and/or download the earnings press release, a reconciliation to GAAP financial measures and other relevant financial information. The replay of the webcast will be archived on Capital One’s website through March 31, 2010.

 

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Company has duly caused this Current Report on Form 8-K to be signed on its behalf by the undersigned, hereunto duly authorized.

 

  CAPITAL ONE FINANCIAL CORPORATION
Dated: January 21, 2010   By:  

/s/ Gary L. Perlin

   

Gary L. Perlin

Chief Financial Officer

 

5

Exhibit 99.1

Exhibit 99.1

CAPITAL ONE FINANCIAL CORPORATION (COF)

FINANCIAL & STATISTICAL SUMMARY

REPORTED BASIS

 

(in millions, except per share data and as noted)

   2009
Q4
    2009
Q3 (14)
    2009
Q2 (14)
    2009
Q1 (10)(14)
    2008
Q4
 

Earnings (Reported Basis)

          

Net Interest Income

   $ 1,954.2      $ 2,005.2      $ 1,944.7      $ 1,793.0      $ 1,802.4   

Non-Interest Income (2)

     1,411.7        1,552.4        1,232.2 (5)      1,089.8        1,368.3   
                                        

Total Revenue (1)

     3,365.9        3,557.6        3,176.9        2,882.8        3,170.7   

Provision for Loan Losses

     843.7        1,173.2        934.0        1,279.1        2,098.9   

Marketing Expenses

     188.0        103.7        134.0        162.7        264.9   

Restructuring Expenses

     32.0        26.4        43.4        17.6        52.8   

Goodwill Impairment Charge

     —          —          —          —          810.9 (7) 

Operating Expenses (3)

     1,728.0        1,672.0        1,744.3 (11)      1,565.0        1,629.3   
                                        

Income (Loss) Before Taxes

     574.2        582.3        321.2        (141.6     (1,686.1

Tax Rate

     29.7     24.9     28.8     41.3     17.2   

Income (Loss) From Continuing Operations, Net of Tax

   $ 403.9      $ 437.1      $ 228.8      $ (83.1   $ (1,396.3

Loss From Discontinued Operations, Net of Tax

     (28.3     (43.6     (6.0     (25.0     (25.2
                                        

Net Income (Loss)

   $ 375.6      $ 393.5      $ 222.8      $ (108.1   $ (1,421.5
                                        

Net Income (Loss) Available to Common Shareholders (F)

   $ 375.6      $ 393.5      $ (276.9 )(13)    $ (172.3   $ (1,454.3
                                        

Common Share Statistics

          

Basic EPS: (G)

          

Income (Loss) From Continuing Operations

   $ 0.90      $ 0.97      $ (0.64   $ (0.38   $ (3.67

Loss From Discontinued Operations

   $ (0.07   $ (0.09   $ (0.01   $ (0.06   $ (0.07
                                        

Net Income (Loss)

   $ 0.83      $ 0.88      $ (0.66   $ (0.44   $ (3.74

Diluted EPS: (G)

          

Income (Loss) From Continuing Operations

   $ 0.89      $ 0.96      $ (0.64   $ (0.38   $ (3.67

Loss From Discontinued Operations

   $ (0.06   $ (0.09   $ (0.01   $ (0.06   $ (0.07
                                        

Net Income (Loss)

   $ 0.83      $ 0.87      $ (0.66   $ (0.44   $ (3.74

Dividends Per Common Share

   $ 0.05      $ 0.05      $ 0.05      $ 0.375      $ 0.375   

Tangible Book Value Per Common Share (period end)

   $ 27.72      $ 26.86      $ 24.94      $ 23.91      $ 28.23   

Stock Price Per Common Share (period end)

   $ 38.34      $ 35.73      $ 21.88      $ 12.24      $ 31.89   

Total Market Capitalization (period end)

   $ 17,268.3      $ 16,064.2      $ 9,826.3      $ 4,806.6      $ 12,411.6   

Common Shares Outstanding (period end)

     450.4        449.6        449.1        392.7        389.2   

Shares Used to Compute Basic EPS

     450.0        449.4        421.9        390.5        389.0   

Shares Used to Compute Diluted EPS

     454.9        453.7        421.9        390.5        389.0   
                                        

Reported Balance Sheet Statistics (period average) (A)

          

Average Loans Held for Investment

   $ 94,732      $ 99,354      $ 104,682      $ 103,242      $ 99,335   

Average Earning Assets

   $ 143,663      $ 145,280      $ 150,804      $ 145,172      $ 137,799   

Average Assets

   $ 169,856      $ 173,428      $ 177,628      $ 168,489      $ 161,968   

Average Interest Bearing Deposits

   $ 101,144      $ 103,105      $ 107,033      $ 100,886      $ 93,144   

Total Average Deposits

   $ 114,597      $ 115,883      $ 119,604      $ 112,137      $ 104,093   

Average Equity

   $ 26,518      $ 26,002      $ 27,668 (9),(12)    $ 27,004      $ 26,658 (9) 

Return on Average Assets (ROA)

     0.95     1.01     0.52     (0.20 )%      (3.45 )% 

Return on Average Equity (ROE)

     6.09     6.72     3.31     (1.23 )%      (20.95 )% 
                                        

 

Reported Balance Sheet Statistics (period end) (A)

          

Loans Held for Investment

   $ 90,619      $ 96,714      $ 100,940      $ 104,921      $ 101,018   

Total Assets

   $ 169,376      $ 168,432      $ 171,944      $ 177,431      $ 165,878   

Interest Bearing Deposits

   $ 102,370      $ 101,769      $ 104,121      $ 108,792      $ 97,327   

Total Deposits

   $ 115,809      $ 114,503      $ 116,724      $ 121,116      $ 108,621   
                                        

Performance Statistics (Reported) (A)

          

Net Interest Income Growth (annualized)

     (10 )%      12     34     (2 )%      (1 )% 

Non Interest Income Growth (annualized)

     (36 )%      104     52     (81 )%      (77 )% 

Revenue Growth (annualized)

     (22 )%      48     41     (36 )%      (38 )% 

Net Interest Margin

     5.44     5.52     5.16     4.94     5.23

Revenue Margin

     9.37     9.80     8.43     7.94     9.20

Risk Adjusted Margin (B)

     6.07     6.69     5.46     4.81     6.17

Non Interest Expense as a % of Average Loans Held for Investment (annualized)

     8.23     7.26     7.34     6.76     7.84 %(8) 

Efficiency Ratio (C)

     56.92     49.91     59.12     59.93     59.74 %(8) 
                                        

Asset Quality Statistics (Reported) (A)

          

Allowance

   $ 4,127      $ 4,513      $ 4,482      $ 4,648      $ 4,524   

Allowance as a % of Reported Loans Held for Investment

     4.55 %(4)      4.67 %(4)      4.44 %(4)      4.43 %(4)      4.48

Net Charge-Offs

   $ 1,185 (4)    $ 1,127 (4)    $ 1,119 (4)    $ 1,138 (4)    $ 1,045   

Net Charge-Off Rate

     5.00 %(4)      4.54 %(4)      4.28 %(4)      4.41 %(4)      4.21

30+ day performing delinquency rate

     4.13 %(4)      4.12 %(4)      3.71 %(4)      3.65 %(4)      4.37
                                        

Full-time equivalent employees (in thousands)

     25.9        26.0        26.6        27.5        23.7   
                                        

 

1


CAPITAL ONE FINANCIAL CORPORATION (COF)

FINANCIAL & STATISTICAL SUMMARY

MANAGED BASIS (*)

 

(in millions)

   2009
Q4
    2009
Q3 (14)
    2009
Q2 (14)
    2009
Q1 (10)(14)
    2008
Q4
 

Earnings (Managed Basis)

          

Net Interest Income

   $ 3,170.1      $ 3,212.0      $ 2,957.4      $ 2,750.0      $ 2,767.9   

Non-Interest Income (2)

     1,198.9        1,372.7        1,189.5 (5)      985.7        1,183.2   
                                        

Total Revenue (1)

     4,369.0        4,584.7        4,146.9        3,735.7        3,951.1   

Provision for Loan Losses

     1,846.8        2,200.3        1,904.0        2,132.0        2,879.3   

Marketing Expenses

     188.0        103.7        134.0        162.7        264.9   

Restructuring Expenses

     32.0        26.4        43.4        17.6        52.8   

Goodwill Impairment Charge

     —          —          —          —          810.9 (7) 

Operating Expenses (3)

     1,728.0        1,672.0        1,744.3 (11)      1,565.0        1,629.3   
                                        

Income (Loss) Before Taxes

     574.2        582.3        321.2        (141.6     (1,686.1

Tax Rate

     29.7     24.9     28.8     41.3     17.2

Income (Loss) From Continuing Operations, Net of Tax

   $ 403.9      $ 437.1      $ 228.8      $ (83.1   $ (1,396.3

Loss From Discontinued Operations, Net of Tax

     (28.3     (43.6     (6.0     (25.0     (25.2
                                        

Net Income (Loss)

   $ 375.6      $ 393.5      $ 222.8      $ (108.1   $ (1,421.5
                                        

Net Income (Loss) Available to Common Shareholders (F)

   $ 375.6      $ 393.5      $ (276.9 )(13)    $ (172.3   $ (1,454.3
                                        

Managed Balance Sheet Statistics (period average) (A)

          

Average Loans Held for Investment

   $ 138,184      $ 143,540      $ 148,013      $ 147,182      $ 146,586   

Average Earning Assets

   $ 183,899      $ 185,874      $ 191,208      $ 186,614      $ 182,660   

Average Assets

   $ 210,425      $ 214,655      $ 218,402      $ 210,169      $ 207,232   

Return on Average Assets (ROA)

     0.77     0.81     0.42     (0.16 )%      (2.70 )% 
                                        

Managed Balance Sheet Statistics (period end) (A)

          

Loans Held for Investment

   $ 136,803      $ 140,990      $ 146,117      $ 149,730      $ 146,937   

Total Assets

   $ 212,143      $ 209,683      $ 214,174      $ 219,958      $ 209,840   

Tangible Assets (D)

   $ 198,037      $ 195,566      $ 200,008      $ 205,756      $ 197,337   

Tangible Common Equity (E)

   $ 12,483      $ 12,075      $ 11,200      $ 9,388      $ 10,989   

Tangible Common Equity to Tangible Assets Ratio (H)

     6.30 %       6.17 %       5.60 %(6)      4.56     5.57

% Off-Balance Sheet Securitizations

     34     31     31     30     31
                                        

Performance Statistics (Managed) (A)

          

Net Interest Income Growth (annualized)

     (5 )%      34     30     (3 )%      (17 )% 

Non Interest Income Growth (annualized)

     (51 )%      62     83     (67 )%      (43 )% 

Revenue Growth (annualized)

     (19 )%      42     44     (22 )%      (25 )% 

Net Interest Margin

     6.90     6.91     6.19     5.89     6.06

Revenue Margin

     9.50     9.87     8.68     8.01     8.65

Risk Adjusted Margin (B)

     4.74     5.23     4.31     3.74     4.65

Non Interest Expense as a % of Average Loans Held for Investment (annualized)

     5.64     5.02     5.19     4.74     5.31 %(8) 

Efficiency Ratio (C)

     43.85     38.73     45.29     46.25     47.94 %(8) 
                                        

Asset Quality Statistics (Managed) (A)

          

Net Charge-Offs

   $ 2,188 (4)    $ 2,155 (4)    $ 2,087 (4)    $ 1,991 (4)    $ 1,826   

Net Charge-Off Rate

     6.33 %(4)      6.00 %(4)      5.64 %(4)      5.41 %(4)      4.98

30+ day performing delinquency rate

     4.73 %(4)      4.55 %(4)      4.10 %(4)      4.10 %(4)      4.49
                                        

 

(*) The information in this statistical summary reflects the adjustment to add back the effect of securitization transactions qualifying as sales under generally accepted accounting principles. See accompanying schedule—“Reconciliation to GAAP Financial Measures”.

 

2


CAPITAL ONE FINANCIAL CORPORATION (COF)

FINANCIAL & STATISTICAL SUMMARY NOTES

 

(1) In accordance with the Company’s finance charge and fee revenue recognition policy, the amounts billed to customers but not recognized as revenue were as follows: Q4 2009—$490.4 million, Q3 2009—$517.0 million, Q2 2009—$571.9 million, Q1 2009—$544.4 million and Q4 2008—$591.0 million.

 

(2) Includes the impact from the change in fair value of retained interests, including the interest-only strips, of increases of $55.3 million in Q4 2009 and $37.3 million in Q3 2009, and decreases of $114.5 million in Q2 2009, $128.0 million in Q1 2009 and $158.2 million in Q4 2008.

 

(3) Includes core deposit intangible amortization expense of $53.8 million in Q4 2009, $55.5 million in Q3 2009, $57.2 million in Q2 2009, $49.4 million in Q1 2009 and $46.0 million in Q4 2008, and integration costs of $22.1 million in Q4 2009, $10.7 million in Q3 2009, $8.8 million in Q2 2009, $23.6 million in Q1 2009 and $3.2 million in Q4 2008.

 

(4) Allowance as a % of Reported Loans Held for Investment, Net Charge-off Rate and 30+ Day Performing Delinquency Rate on both a Reported and Managed basis include period end loans held for investment and average loans held for investment acquired as part of the Chevy Chase Bank, FSB (CCB) acquisition. The reported and managed metrics excluding such loans are as follows. The net charge-off dollars were unchanged.

 

     Q4 2009     Q3 2009(14)     Q2 2009(14)     Q1 2009(14)  

CCB period end acquired loan portfolio (in millions)

   $ 7,250.5      $ 7,885.0      $ 8,643.5      $ 8,858.9   

CCB average acquired loan portfolio (in millions)

   $ 7,511.9      $ 8,028.8      $ 8,498.9      $ 3,072.8   

Allowance as a % of reported loans held for investment

     4.95     5.08     4.86     4.84

Net charge-off rate (Reported)

     5.44     4.94     4.65     4.54

Net charge-off rate (Managed)

     6.70     6.36     5.98     5.53

30+ day performing delinquency rate (Reported)

     4.49     4.48     4.06     3.99

30+ day performing delinquency rate (Managed)

     4.99     4.82     4.36     4.36

 

(5) In Q2 2009 the Company elected to convert and sell 404,508 shares of MasterCard class B common stock and recognized a gain of $65.5 million in non-interest income from the transaction.

 

(6) The Q2 2009 TCE ratio reflects the issuance of 56,000,000 common shares on May 14, 2009 at $27.75 per share.

 

(7) In Q4 2008 the Company recorded impairment of goodwill in its automobile business of $810.9 million.

 

(8) Excludes the impact of the goodwill impairment of $810.9 million.

 

(9) Average equity includes the impact of the Company’s participation in the U.S. Treasury’s Capital Purchase Program. On November 14, 2008, the Company issued 3,555,199 preferred shares and 12,657,960 warrants to purchase common shares at $42.13 per share, while receiving proceeds of $3.56 billion. The allocated fair value for the preferred shares and the warrants to purchase common shares was $3.06 billion and $491.5 million, respectively. On June 17, 2009, the Company repurchased all 3,555,199 preferred shares issued in Q4 2008 for approximately $3.57 billion, including accrued dividends. The warrants to purchase common shares were sold by the U.S. Treasury on December 11, 2009 at a price of $11.75 per warrant. The sale by the US Treasury had no impact on the company’s equity. The warrants remain outstanding and are included in paid-in capital on the balance sheet.

 

(10) Effective February 27, 2009 the Company acquired Chevy Chase Bank, FSB for $475.9 million, which included $9.8 billion in loans and $13.6 billion in deposits. The Company paid cash of $445.0 million and issued 2.6 million shares valued at $30.9 million.

 

(11) Includes the FDIC Special Assessment of $80.5 million.

 

(12) Average equity includes the impact of the issuance of 56,000,000 common shares on May 14, 2009 at $27.75 per share.

 

(13) The calculation of net income (loss) available to common shareholders includes the impact from dividends on preferred shares of $38.0 million and from the accretion of the discount on preferred shares of $461.7 million. With the repayment of the preferred shares to the U.S. Treasury, the remaining accretion was acelerated to Q2 2009 and treated as a dividend. Subsequent to this transaction thre is no difference between net income (loss) and net income (loss) available to common shareholders.

 

(14) Results and balances have been recast to reflect the impact of purchase accounting adjustments from the Chevy Chase Bank acquisition as if those adjustments had been recorded at the acquisition date as the purchase accounting has been finalized during Q4 2009. The following highlights the changes to key line items from what was previously disclosed.

 

(in millions)    Q3 2009     Q2 2009     Q1 2009  

Net income increase (decrease)

   $ (32.1   $ (1.4   $ 3.8   

Loans held for investment (decrease)

     (68.7     (134.1     (606.0

Goodwill increase

     40.0        187.0        478.0   

Other assets (including deferred taxes) increase

     25.7        23.3        169.6   

STATISTICS / METRIC DEFINITIONS

 

(A) Based on continuing operations. Average equity and return on equity are based on the Company’s stockholders’ equity.

 

(B) Risk adjusted margin equals total revenue less net charge-offs as a percentage of average earning assets.

 

(C) Efficiency ratio equals non-interest expense less restructuring expense divided by total revenue.

 

(D) Tangible assets include managed assets less intangible assets and is considered a non-GAAP measure. See accompanying schedule Reconciliation to GAAP Financial Measures for a reconciliation of tangible assets.

 

(E) Includes stockholders’ equity less preferred shares less intangible assets and related deferred tax liabilities. Tangible Common Equity on a reported and managed basis is the same and is considered a non-GAAP measure. See accompanying schedule Reconciliation To GAAP Financial Measures for a reconciliation of tangible common equity.

 

(F) Net income (loss) available to common shareholders equals net income (loss) less dividends on preferred shares.

 

(G) Earnings per share is based on net income (loss) available to common shareholders.

 

(H) Tangible Common Equity to Tangible Assets Ratio (“TCE Ratio”) is considered a non-GAAP measure. See accompanying schedule Reconciliation To GAAP Financial Measures for a reconciliation of the TCE Ratio.

 

3


CAPITAL ONE FINANCIAL CORPORATION

Reconciliation to GAAP Financial Measures

(dollars in thousands)(unaudited)

The Company’s consolidated financial statements prepared in accordance with generally accepted accounting principles (“GAAP”) are referred to as its “reported” financial statements. Loans included in securitization transactions which qualified as sales under GAAP have been removed from the Company’s “reported” balance sheet. However, servicing fees, finance charges, and other fees, net of charge-offs, and interest paid to investors of securitizations are recognized as servicing and securitizations income on the “reported” income statement.

The Company’s “managed” consolidated financial statements reflect adjustments made related to effects of securitization transactions qualifying as sales under GAAP. The Company generates earnings from its “managed” loan portfolio which includes both the on-balance sheet loans and off-balance sheet loans. The Company’s “managed” income statement takes the components of the servicing and securitizations income generated from the securitized portfolio and distributes the revenue and expense to appropriate income statement line items from which they originated. For this reason the Company believes the “managed” consolidated financial statements and related managed metrics to be useful to stakeholders.

 

     For the Three Months Ended December 31, 2009
     Total Reported    Adjustments(1)     Total Managed(2)

Income Statement Measures(3)

       

Net interest income

   $ 1,954,213    $ 1,215,901      $ 3,170,114

Non-interest income

     1,411,752      (212,824     1,198,928
                     

Total revenue

     3,365,965      1,003,077        4,369,042

Provision for loan and lease losses

     843,728      1,003,077        1,846,805

Net charge-offs

   $ 1,184,894    $ 1,003,077      $ 2,187,971
                     

Balance Sheet Measures

       

Loans held for investment

   $ 90,618,999    $ 46,183,903      $ 136,802,902

Total assets

   $ 169,400,094    $ 42,767,131      $ 212,167,225

Total liabilities

   $ 142,810,684    $ 42,767,131      $ 185,577,815

Average loans held for investment

   $ 94,731,990    $ 43,452,191      $ 138,184,181

Average earning assets

   $ 143,682,608    $ 40,236,099      $ 183,918,707

Average total assets

   $ 169,885,959    $ 40,568,925      $ 210,454,884

Average total liabilities

   $ 143,368,047    $ 40,568,925      $ 183,936,972

Delinquencies

   $ 3,746,264    $ 2,718,895      $ 6,465,159

The table below presents a reconciliation of tangible common equity and tangible assets, which are the components used to calculate the tangible common equity “TCE” ratio. The Company believes the TCE ratio is an important financial measure of capital strength to our investors and readers even though it is considered to be a non-GAAP measure.

 

(dollars in millions)(unaudited)

   2009
Q4
    2009
Q3(5)
    2009
Q2(5)
    2009
Q1(5)
    2008
Q4
 

Equity

   $ 26,589      $ 26,192      $ 25,328      $ 26,748      $ 26,612   

Less: preferred stock

     —          —          38        (3,159     (3,120

Less: intangible assets (4)

     (14,106     (14,117     (14,166     (14,201     (12,503
                                        

Tangible common equity

   $ 12,483      $ 12,075      $ 11,200      $ 9,388      $ 10,989   
                                        

Total assets

     212,167        209,714        214,220        219,988        209,875   

Less: discontinued ops assets

     (24     (31     (46     (31     (35
                                        

Total assets- continuing ops

     212,143        209,683        214,174        219,957        209,840   

Less: intangible assets (4)

     (14,106     (14,117     (14,166     (14,201     (12,503
                                        

Tangible assets

   $ 198,037      $ 195,566      $ 200,008      $ 205,756      $ 197,337   
                                        

TCE ratio

     6.30        6.17        5.60        4.56        5.57   

 

(1) Income statement adjustments reclassify the net of finance charges of $1,320.8 million, past-due fees of $193.5 million, other interest income of $(50.7) million and interest expense of $247.7 million; and net charge-offs of $1,003.1 million from non-interest income to net interest income and provision for loan and lease losses, respectively.

 

(2) The managed loan portfolio does not include auto loans or mortgage loans which have been sold in whole loan sale transactions or securitizations where the Company has retained servicing rights.

 

(3) Based on continuing operations.

 

(4) Includes impact from related deferred taxes.

 

(5) Amounts have been recast to reflect the impact of purchase accounting adjustments from the Chevy Chase Bank acquisition as if those adjustments had been recorded at the acquisition date as the purchase accounting has been finalized during Q4 2009.

 

4


CAPITAL ONE FINANCIAL CORPORATION

Consolidated Balance Sheets

(in thousands)(unaudited)

 

     As of
December 31
2009
    As of
September 30
2009(1)
    As of
December 31
2008
 

Assets:

      

Cash and due from banks

   $ 3,100,110      $ 2,719,100      $ 2,047,839   

Federal funds sold and resale agreements

     541,570        544,793        636,752   

Interest-bearing deposits at other banks

     5,042,944        863,310        4,806,752   
                        

Cash and cash equivalents

     8,684,624        4,127,203        7,491,343   

Securities available for sale

     38,829,562        37,693,001        31,003,271   

Securities held to maturity

     80,577        83,608        —     

Loans held for sale

     268,307        141,158        68,462   

Loans held for investment

     90,618,999        96,714,341        101,017,771   

Less: Allowance for loan and lease losses

     (4,127,395     (4,513,493     (4,523,960
                        

Net loans held for investment

     86,491,604        92,200,848        96,493,811   

Accounts receivable from securitizations

     7,629,597        6,985,200        6,342,754   

Premises and equipment, net

     2,735,623        2,773,173        2,313,106   

Interest receivable

     936,146        910,642        827,909   

Goodwill

     13,596,368        13,564,807        11,964,487   

Other

     10,147,686        9,983,892        9,408,309   
                        

Total assets

   $ 169,400,094      $ 168,463,532      $ 165,913,452   
                        

Liabilities:

      

Non-interest-bearing deposits

   $ 13,438,659      $ 12,734,589      $ 11,293,852   

Interest-bearing deposits

     102,370,437        101,768,522        97,326,937   

Senior and subordinated notes

     9,045,470        9,208,769        8,308,843   

Other borrowings

     11,968,461        12,126,181        14,869,648   

Interest payable

     509,105        582,969        676,398   

Other

     5,478,552        5,850,124        6,825,341   
                        

Total liabilities

     142,810,684        142,271,154        139,301,019   

Stockholders’ Equity:

      

Preferred stock

     —          —          3,096,466   

Common stock

     5,024        5,021        4,384   

Paid-in capital, net

     18,954,823        18,928,719        17,278,102   

Retained earnings and cumulative other comprehensive income

     10,810,022        10,431,005        9,399,368   

Less: Treasury stock, at cost

     (3,180,459     (3,172,367     (3,165,887
                        

Total stockholders’ equity

     26,589,410        26,192,378        26,612,433   
                        

Total liabilities and stockholders’ equity

   $ 169,400,094      $ 168,463,532      $ 165,913,452   
                        

 

(1) Amounts have been recast to reflect the impact of purchase accounting adjustments from the Chevy Chase Bank acquisition as if those adjustments had been recorded at the acquisition date as the purchase accounting has been finalized during Q4 2009.

 

5


CAPITAL ONE FINANCIAL CORPORATION

Consolidated Statements of Income

(in thousands, except per share data)(unaudited)

 

     Three Months Ended     Year Ended  
     December 31
2009
    September 30
2009(2)
    December 31
2008
    December 31
2009
    December 31
2008
 

Interest Income:

          

Loans held for investment, including past-due fees

   $ 2,108,325      $ 2,220,208      $ 2,306,796      $ 8,757,066      $ 9,460,378   

Investment securities

     403,750        398,835        367,902        1,610,210        1,224,012   

Other

     83,013        83,195        94,123        297,309        427,609   
                                        

Total interest income

     2,595,088        2,702,238        2,768,821        10,664,585        11,111,999   

Interest Expense:

          

Deposits

     426,415        479,178        684,756        2,093,019        2,512,040   

Senior and subordinated notes

     71,093        74,032        92,519        260,282        444,854   

Other borrowings

     143,367        143,860        189,149        614,169        1,006,390   
                                        

Total interest expense

     640,875        697,070        966,424        2,967,470        3,963,284   
                                        

Net interest income

     1,954,213        2,005,168        1,802,397        7,697,115        7,148,715   

Provision for loan and lease losses

     843,728        1,173,208        2,098,921        4,230,111        5,101,040   
                                        

Net interest income (loss) after provision for loan and lease losses

     1,110,485        831,960        (296,524     3,467,004        2,047,675   

Non-Interest Income:

          

Servicing and securitizations

     743,075        720,698        590,948        2,279,826        3,384,468   

Service charges and other customer-related fees

     502,721        496,392        557,331        1,997,013        2,232,363   

Mortgage servicing and other

     (30,470     8,656        14,048        14,729        105,038   

Interchange

     112,421        122,585        129,409        501,798        562,117   

Net impairment losses recognized in earnings (1)

     (10,384     (11,173     (4,808     (31,951     (10,916

Other

     94,389        215,210        81,358        524,737        470,901   
                                        

Total non-interest income

     1,411,752        1,552,368        1,368,286        5,286,152        6,743,971   

Non-Interest Expense:

          

Salaries and associate benefits

     641,225        648,180        574,199        2,477,655        2,335,737   

Marketing

     187,958        103,698        264,943        588,338        1,118,208   

Communications and data processing

     171,286        175,575        196,924        740,543        755,989   

Supplies and equipment

     129,422        122,777        130,038        499,582        519,687   

Occupancy

     121,822        113,913        112,492        450,871        377,192   

Restructuring expense

     32,037        26,357        52,839        119,395        134,464   

Goodwill impairment charge

     —          —          810,876        —          810,876   

Other

     664,243        611,558        615,632        2,540,670        2,157,874   
                                        

Total non-interest expense

     1,947,993        1,802,058        2,757,943        7,417,054        8,210,027   
                                        

Income from continuing operations before income taxes

     574,244        582,270        (1,686,181     1,336,102        581,619   

Income taxes

     170,359        145,212        (289,856     349,485        497,102   
                                        

Income from continuing operations, net of tax

     403,885        437,058        (1,396,325     986,617        84,517   

Loss from discontinued operations, net of tax

     (28,293     (43,587     (25,221     (102,836     (130,515
                                        

Net income

   $ 375,592      $ 393,471      $ (1,421,546   $ 883,781      $ (45,998
                                        

Net income (loss) available to common shareholders

   $ 375,592      $ 393,471      $ (1,454,269   $ 319,873      $ (78,721
                                        

Basic earnings per common share

          

Income (loss) from continuing operations

   $ 0.90      $ 0.97      $ (3.67   $ 0.99      $ 0.14   

Loss from discontinued operations

     (0.07     (0.09     (0.07     (0.24     (0.35
                                        

Net Income (loss) per common share

   $ 0.83      $ 0.88      $ (3.74   $ 0.75      $ (0.21
                                        

Diluted earnings per common share

          

Income (loss) from continuing operations

   $ 0.89      $ 0.96      $ (3.67   $ 0.98      $ 0.14   

Loss from discontinued operations

     (0.06     (0.09     (0.07     (0.24     (0.35
                                        

Net Income (loss) per common share

   $ 0.83      $ 0.87      $ (3.74   $ 0.74      $ (0.21
                                        

Dividends paid per common share

   $ 0.05      $ 0.05      $ 0.375      $ 0.525      $ 1.50   
                                        

 

(1) For the three months and year ended December 31, 2009, the Company recorded other-than-temporary impairment losees of $10.4 million and $31.6 million, respectively. Total unrealized losess on these securities recognized in other comprehensive income as a component of stockholders’ equity at December 31, 2009 was $181.3 million.

 

(2) Amounts have been recast to reflect the impact of purchase accounting adjustments from the Chevy Chase Bank acquisition as if those adjustments had been recorded at the acquisition date as the purchase accounting has been finalized during Q4 2009.

 

6


CAPITAL ONE FINANCIAL CORPORATION

Statements of Average Balances, Income and Expense, Yields and Rates (1)

(dollars in thousands)(unaudited)

 

Reported    Quarter Ended 12/31/09     Quarter Ended 09/30/09(3)     Quarter Ended 12/31/08  
     Average
Balance
   Income/
Expense
   Yield/
Rate
    Average
Balance
   Income/
Expense
   Yield/
Rate
    Average
Balance
   Income/
Expense
   Yield/
Rate
 

Earning assets:

                        

Loans held for investment

   $ 94,731,990    $ 2,108,325    8.90   $ 99,354,028    $ 2,220,208    8.94   $ 99,334,890    $ 2,306,796    9.29

Investment Securities (2)

     38,486,624      403,750    4.20     37,376,895      398,835    4.27     28,961,247      367,902    5.08

Other

     10,444,494      83,013    3.18     8,548,610      83,195    3.89     9,502,781      94,123    3.96
                                                            

Total earning assets

   $ 143,663,108    $ 2,595,088    7.23   $ 145,279,533    $ 2,702,238    7.44   $ 137,798,918    $ 2,768,821    8.04
                                                

Interest-bearing liabilities:

                        

Interest-bearing deposits

                        

NOW accounts

     10,587,851      13,696    0.52     10,418,557      12,745    0.49   $ 9,874,696    $ 28,460    1.15

Money market deposit accounts

     37,460,109      96,583    1.03     36,036,826      96,477    1.07     28,556,264      171,891    2.41

Savings accounts

     15,416,242      35,326    0.92     12,266,254      22,772    0.74     7,275,816      11,774    0.65

Other consumer time deposits

     27,273,129      200,499    2.94     32,075,905      248,272    3.10     33,712,504      337,651    4.01

Public fund CD’s of $100,000 or more

     753,764      2,201    1.17     1,061,134      2,789    1.05     1,213,364      7,323    2.41

CD’s of $100,000 or more

     8,633,998      76,692    3.55     9,764,172      92,681    3.80     9,508,463      104,134    4.38

Foreign time deposits

     1,019,090      1,418    0.56     1,482,519      3,442    0.93     3,002,402      23,523    3.13
                                                            

Total interest-bearing deposits

   $ 101,144,183    $ 426,415    1.69   $ 103,105,367    $ 479,178    1.86   $ 93,143,509    $ 684,756    2.94

Senior and subordinated notes

     8,759,304      71,093    3.25     9,553,950      74,032    3.10     8,034,423      92,519    4.61

Other borrowings

     14,156,503      143,367    4.05     13,480,527      143,860    4.27     16,428,096      189,149    4.61
                                                            

Total interest-bearing liabilities

   $ 124,059,990    $ 640,875    2.07   $ 126,139,844    $ 697,070    2.21   $ 117,606,028    $ 966,424    3.29
                                                            

Net interest spread

         5.16         5.23         4.75
                                    

Interest income to average earning assets

         7.23         7.44         8.04

Interest expense to average earning assets

         1.78         1.92         2.81
                                    

Net interest margin

         5.44         5.52         5.23
                                    

 

(1) Average balances, income and expenses, yields and rates are based on continuing operations.

 

(2) Includes securities available for sale and securities held to maturity.

 

(3) Amounts have been recast to reflect the impact of purchase accounting adjustments from the Chevy Chase Bank acquisition as if those adjustments had been recorded at the acquisition date as the purchase accounting has been finalized during Q4 2009.

 

7


CAPITAL ONE FINANCIAL CORPORATION

Statements of Average Balances, Income and Expense, Yields and Rates (2)

(dollars in thousands)(unaudited)

 

Managed (1)    Quarter Ended 12/31/09     Quarter Ended 09/30/09(4)     Quarter Ended 12/31/08  
     Average
Balance
   Income/
Expense
   Yield/
Rate
    Average
Balance
   Income/
Expense
   Yield/
Rate
    Average
Balance
   Income/
Expense
   Yield/
Rate
 

Earning assets:

                        

Loans held for investment

   $ 138,184,181    $ 3,638,071    10.53   $ 143,539,902    $ 3,749,876    10.45   $ 146,586,152    $ 3,808,363    10.39

Investment Securities (3)

     38,486,624      403,750    4.20     37,376,895      398,835    4.27     28,961,247      367,902    5.08

Other

     7,228,402      16,832    0.93     4,957,393      18,038    1.46     7,112,807      29,558    1.66
                                                            

Total earning assets

   $ 183,899,207    $ 4,058,653    8.83   $ 185,874,190    $ 4,166,749    8.97   $ 182,660,206    $ 4,205,823    9.21
                                                

Interest-bearing liabilities:

                        

Interest-bearing deposits

                        

NOW accounts

   $ 10,587,851    $ 13,696    0.52   $ 10,418,557    $ 12,745    0.49   $ 9,874,696    $ 28,460    1.15

Money market deposit accounts

     37,460,109      96,583    1.03     36,036,826      96,477    1.07     28,556,264      171,891    2.41

Savings accounts

     15,416,242      35,326    0.92     12,266,254      22,772    0.74     7,275,816      11,774    0.65

Other consumer time deposits

     27,273,129      200,499    2.94     32,075,905      248,272    3.10     33,712,504      337,651    4.01

Public fund CD’s of $100,000 or more

     753,764      2,201    1.17     1,061,134      2,789    1.05     1,213,364      7,323    2.41

CD’s of $100,000 or more

     8,633,998      76,692    3.55     9,764,172      92,681    3.80     9,508,463      104,134    4.38

Foreign time deposits

     1,019,090      1,418    0.56     1,482,519      3,442    0.93     3,002,402      23,523    3.13
                                                            

Total interest-bearing deposits

   $ 101,144,183    $ 426,415    1.69   $ 103,105,367    $ 479,178    1.86   $ 93,143,509    $ 684,756    2.94

Senior and subordinated notes

     8,759,304      71,093    3.25     9,553,950      74,032    3.10     8,034,423      92,519    4.61

Other borrowings

     14,156,503      143,367    4.05     13,480,527      143,860    4.27     16,428,096      189,149    4.61

Securitization liability

     40,588,015      247,664    2.44     41,251,788      257,642    2.50     45,610,272      471,517    4.14
                                                            

Total interest-bearing liabilities

   $ 164,648,005    $ 888,539    2.16   $ 167,391,632    $ 954,712    2.28   $ 163,216,300    $ 1,437,941    3.52
                                                            

Net interest spread

         6.67         6.69         5.69
                                    

Interest income to average earning assets

         8.83         8.97         9.21

Interest expense to average earning assets

         1.93         2.05         3.15
                                    

Net interest margin

         6.90         6.91         6.06
                                    

 

(1) The information in this table reflects the adjustment to add back the effect of securitized loans.

 

(2) Average balances, income and expenses, yields and rates are based on continuing operations.

 

(3) Includes securities available for sale and securities held to maturity.

 

(4) Amounts have been recast to reflect the impact of purchase accounting adjustments from the Chevy Chase Bank acquisition as if those adjustments had been recorded at the acquisition date as the purchase accounting has been finalized during Q4 2009.

 

8


CAPITAL ONE FINANCIAL CORPORATION (COF)

LENDING INFORMATION AND STATISTICS

MANAGED BASIS (1) (10)

 

     2009
Q4
    2009
Q3 (11)
    2009
Q2 (11)
    2009
Q1 (7) (11)
    2008
Q4
 

Period end loans held for investment

          

(in thousands)

          

Domestic credit card

   $ 60,299,827      $ 61,891,573      $ 64,760,128      $ 67,015,166      $ 70,944,581   

International credit card

     8,223,835        8,477,236        8,638,441        8,069,961        8,720,642   
                                        

Total Credit Card

   $ 68,523,662      $ 70,368,809      $ 73,398,569      $ 75,085,127      $ 79,665,223   
                                        

Commercial and multi-family real estate

   $ 13,843,158      $ 13,977,873      $ 14,224,950      $ 13,522,154      $ 13,303,081   

Middle market

     10,061,819        10,022,822        10,219,728        9,850,735        10,081,823   

Specialty lending

     3,554,563        3,399,432        3,227,772        3,489,813        3,547,287   
                                        

Total Commercial Lending

   $ 27,459,540      $ 27,400,127      $ 27,672,450      $ 26,862,702      $ 26,932,191   

Small ticket commercial real estate

     2,153,510 (12)      2,412,400        2,503,035        2,568,395        2,609,123   
                                        

Total Commercial Banking

   $ 29,613,050      $ 29,812,527      $ 30,175,485      $ 29,431,097      $ 29,541,314   
                                        

Automobile

   $ 18,186,064      $ 19,295,218      $ 19,902,401      $ 20,795,291      $ 21,494,436   

Mortgages

     14,893,187        15,638,974        16,579,176        9,648,271        10,098,430   

Retail banking

     5,135,242        5,215,155        5,366,597        5,499,070        5,603,696   
                                        

Total Consumer Banking

   $ 38,214,493      $ 40,149,347      $ 41,848,174      $ 35,942,632      $ 37,196,562   
                                        

Other loans (9)

   $ 451,697      $ 659,008      $ 694,750      $ 9,270,663      $ 533,655   
                                        

Total

   $ 136,802,902      $ 140,989,691      $ 146,116,978      $ 149,729,519      $ 146,936,754   
                                        

Average loans held for investment

          

(in thousands)

          

Domestic credit card

   $ 60,443,441      $ 63,298,525      $ 65,862,569      $ 69,187,704      $ 69,643,290   

International credit card

     8,299,895        8,609,235        8,327,859        8,382,679        9,440,972   
                                        

Total Credit Card

   $ 68,743,336      $ 71,907,760      $ 74,190,428      $ 77,570,383      $ 79,084,262   
                                        

Commercial and multi-family real estate

   $ 13,926,098      $ 13,938,037      $ 14,122,348      $ 13,437,351      $ 13,082,096   

Middle market

     10,052,406        9,911,314        10,428,398        10,003,213        10,093,083   

Specialty lending

     3,534,537        3,753,054        3,472,258        3,504,544        3,584,963   
                                        

Total Commercial Lending

   $ 27,513,041      $ 27,602,405      $ 28,023,004      $ 26,945,108      $ 26,760,142   

Small ticket commercial real estate

     2,354,204        2,470,961        2,542,082        2,600,169        2,655,883   
                                        

Total Commercial Banking

   $ 29,867,245      $ 30,073,366      $ 30,565,086      $ 29,545,277      $ 29,416,025   
                                        

Automobile

   $ 18,767,555      $ 19,635,979      $ 20,303,296      $ 21,123,000      $ 21,967,154   

Mortgages

     15,345,635        15,926,662        16,715,061        9,897,086        10,201,024   

Retail banking

     5,000,933        5,513,230        5,703,274        5,523,011        5,366,737   
                                        

Total Consumer Banking

   $ 39,114,123      $ 41,075,871      $ 42,721,631      $ 36,543,097      $ 37,534,915   
                                        

Other loans (9)

   $ 459,477      $ 482,905      $ 535,681      $ 3,523,335      $ 550,950   
                                        

Total

   $ 138,184,181      $ 143,539,902      $ 148,012,826      $ 147,182,092      $ 146,586,152   
                                        

Net Charge-off Rates

          

Domestic credit card

     9.59     9.64     9.23     8.39     7.08

International credit card

     9.52     9.19     9.32     7.30     5.84
                                        

Total Credit Card

     9.58     9.59     9.24     8.27     6.93
                                        

Commercial and multi-family real estate (5)

     3.02     1.37     0.92     0.63     1.16

Middle market (5)

     0.75     0.56     0.58     0.07     0.47

Specialty lending

     1.85     1.39     0.99     0.86     0.47
                                        

Total Commercial Lending (5)

     2.04     1.08     0.80     0.45     0.81

Small ticket commercial real estate

     13.08 % (12)      5.19     1.86     1.74     0.90
                                        

Total Commercial Banking (5)

     2.91     1.42     0.89     0.56     0.82
                                        

Automobile

     4.55     4.38     3.65     4.88     5.67

Mortgages (5)

     0.71     0.69     0.43     0.45     0.46

Retail banking (5)

     3.03     2.44     2.42     2.37     2.15
                                        

Total Consumer Banking (5)

     2.85     2.69     2.23     3.30     3.75
                                        

Other loans

     28.26     28.53     37.00     4.47     21.65
                                        

Total

     6.33     6.00     5.64     5.41     4.98
                                        

30+ day performing delinquency rate

          

Domestic credit card

     5.78     5.38     4.77     5.08     4.78

International credit card

     6.55     6.63     6.69     6.25     5.51
                                        

Total Credit Card

     5.88     5.53     4.99     5.20     4.86
                                        

Automobile (8)

     10.03     9.52     8.89     7.48     9.90

Mortgages (5)

     1.26     1.17     0.97     1.91     1.57

Retail banking (5)

     1.23     1.26     0.91     1.16     1.06
                                        

Total Consumer Banking (5)

     5.43     5.19     4.73     5.01     6.31
                                        

Non Performing Asset Rates (2) (6)

          

Commercial and multi-family real estate (5)

     3.25     2.66     2.15     2.00     1.21

Middle market (5)

     1.09     1.25     1.15     0.57     0.43

Specialty lending

     2.25     2.12     2.11     1.16     1.05
                                        

Total Commercial Lending (5)

     2.33     2.08     1.78     1.37     0.89

Small ticket commercial real estate

     4.87 % (12)      11.39     10.08     8.00     6.67
                                        

Total Commercial Banking (5)

     2.52     2.84     2.47     1.95     1.41
                                        

Automobile (8)

     0.92     0.87     0.78     0.69     1.06

Mortgages (5)

     2.24     1.83     1.51     1.89     1.28

Retail banking (5)

     2.11     1.98     1.88     1.68     1.51
                                        

Total Consumer Banking (5)

     1.60     1.39     1.21     1.16     1.19
                                        

 

9


CAPITAL ONE FINANCIAL CORPORATION (COF)

CREDIT CARD SEGMENT FINANCIAL & STATISTICAL SUMMARY FOR CONTINUING OPERATIONS

MANAGED BASIS (1) (10)

 

(in thousands)

   2009
Q4
    2009
Q3
    2009
Q2
    2009
Q1
    2008
Q4
 

Credit Card:

          

Earnings

          

Net interest income

   $ 2,029,221      $ 2,024,250      $ 1,797,303      $ 1,691,688      $ 1,816,484   

Non-interest income

     897,006        966,862        897,440        985,481        1,138,220   
                                        

Total revenue

   $ 2,926,227      $ 2,991,112      $ 2,694,743      $ 2,677,169      $ 2,954,704   

Provision for loan and lease losses

     1,204,693        1,643,721        1,520,292        1,682,786        2,164,529   

Non-interest expenses

     942,428        897,578        909,572        988,652        1,075,446   
                                        

Income (loss) before taxes

     779,106        449,813        264,879        5,731        (285,271

Income taxes (benefit)

     269,182        158,074        92,251        2,402        (98,053
                                        

Net income (loss)

   $ 509,924      $ 291,739      $ 172,628      $ 3,329      $ (187,218
                                        

Selected Metrics

          

Period end loans held for investment

   $ 68,523,662      $ 70,368,809      $ 73,398,569      $ 75,085,127      $ 79,665,223   

Average loans held for investment

   $ 68,743,336      $ 71,907,760      $ 74,190,428      $ 77,570,383      $ 79,084,262   

Loans held for investment yield

     14.21     13.75     12.31     11.51     12.56

Revenue margin

     17.03     16.64     14.53     13.81     14.94

Net charge-off rate

     9.58     9.59     9.24     8.27     6.93

30+ day performing delinquency rate

     5.88     5.53     4.99     5.20     4.86

Purchase Volume (3)

   $ 26,865,498      $ 25,982,259      $ 25,746,799      $ 23,473,560      $ 27,564,750   

Domestic Card Sub-segment

          

Earnings

          

Net interest income

   $ 1,781,573      $ 1,797,173      $ 1,586,686      $ 1,504,695      $ 1,608,705   

Non-interest income

     793,934        855,571        794,440        883,891        1,018,689   
                                        

Total revenue

   $ 2,575,507      $ 2,652,744      $ 2,381,126      $ 2,388,586      $ 2,627,394   

Provision for loan and lease losses

     1,033,341        1,436,959        1,336,736        1,521,997        2,000,928   

Non-interest expenses

     832,878        769,995        787,624        865,460        897,687   
                                        

Income (loss) before taxes

     709,288        445,790        256,766        1,129        (271,221

Income taxes (benefit)

     248,251        156,027        89,868        396        (94,928
                                        

Net income (loss)

   $ 461,037      $ 289,763      $ 166,898      $ 733      $ (176,293
                                        

Selected Metrics

          

Period end loans held for investment

   $ 60,299,827      $ 61,891,573      $ 64,760,128      $ 67,015,166      $ 70,944,581   

Average loans held for investment

   $ 60,443,441      $ 63,298,525      $ 65,862,569      $ 69,187,704      $ 69,643,290   

Loans held for investment yield

     14.08     13.74     12.17     11.40     12.52

Revenue margin

     17.04     16.76     14.46     13.81     15.09

Net charge-off rate

     9.59     9.64     9.23     8.39     7.08

30+ day performing delinquency rate

     5.78     5.38     4.77     5.08     4.78

Purchase Volume (3)

   $ 24,592,679      $ 23,760,963      $ 23,610,760      $ 21,601,837      $ 25,217,781   

International Card Sub-segment

          

Earnings

          

Net interest income

   $ 247,648      $ 227,077      $ 210,617      $ 186,993      $ 207,779   

Non-interest income

     103,072        111,291        103,000        101,590        119,531   
                                        

Total revenue

   $ 350,720      $ 338,368      $ 313,617      $ 288,583      $ 327,310   

Provision for loan and lease losses

     171,352        206,762        183,556        160,789        163,601   

Non-interest expenses

     109,550        127,583        121,948        123,192        177,759   
                                        

Income (loss) before taxes

     69,818        4,023        8,113        4,602        (14,050

Income taxes (benefit)

     20,931        2,047        2,383        2,006        (3,125
                                        

Net income (loss)

   $ 48,887      $ 1,976      $ 5,730      $ 2,596      $ (10,925
                                        

Selected Metrics

          

Period end loans held for investment

   $ 8,223,835      $ 8,477,236      $ 8,638,441      $ 8,069,961      $ 8,720,642   

Average loans held for investment

   $ 8,299,895      $ 8,609,235      $ 8,327,859      $ 8,382,679      $ 9,440,972   

Loans held for investment yield

     15.19     13.81     13.42     12.41     12.84

Revenue margin

     16.90     15.72     15.06     13.77     13.87

Net charge-off rate

     9.52     9.19     9.32     7.30     5.84

30+ day performing delinquency rate

     6.55     6.63     6.69     6.25     5.51

Purchase Volume (3)

   $ 2,272,819      $ 2,221,296      $ 2,136,039      $ 1,871,723      $ 2,346,969   

 

10


CAPITAL ONE FINANCIAL CORPORATION (COF)

COMMERCIAL BANKING SEGMENT FINANCIAL & STATISTICAL SUMMARY FOR CONTINUING OPERATIONS

MANAGED BASIS (1) (10)

 

(in thousands)

   2009
Q4
    2009
Q3 (11)
    2009
Q2 (11)
    2009
Q1 (11)
    2008
Q4
 

Commercial Banking:

          

Earnings

          

Net interest income

   $ 318,576      $ 301,308      $ 279,045      $ 245,459      $ 248,913   

Non-interest income

     37,992        43,299        49,043        41,214        42,803   
                                        

Total revenue

   $ 356,568      $ 344,607      $ 328,088      $ 286,673      $ 291,716   

Provision for loan and lease losses

     368,493        375,095        122,497        117,304        133,154   

Non-interest expenses

     197,355        166,043        155,574        141,805        121,420   
                                        

Income (loss) before taxes

     (209,280     (196,531     50,017        27,564        37,142   

Income taxes (benefit)

     (73,248     (68,786     17,506        9,647        13,000   
                                        

Net income (loss)

   $ (136,032   $ (127,745   $ 32,511      $ 17,917      $ 24,142   
                                        

Selected Metrics

          

Period end loans held for investment

   $ 29,613,050      $ 29,812,527      $ 30,175,485      $ 29,431,097      $ 29,541,314   

Average loans held for investment

   $ 29,867,245      $ 30,073,366      $ 30,565,086      $ 29,545,277      $ 29,416,025   

Loans held for investment yield

     5.11     5.06     5.01     4.92     5.72

Period end deposits

   $ 20,480,297      $ 18,617,112      $ 16,897,441      $ 15,691,679      $ 16,483,361   

Average deposits

   $ 19,420,005      $ 17,760,860      $ 17,020,998      $ 16,045,943      $ 15,103,199   

Deposit interest expense rate

     0.80     0.75     0.77     0.92     1.42

Core deposit intangible amortization

   $ 13,847      $ 9,664      $ 9,959      $ 9,092      $ 9,353   

Net charge-off rate (5)

     2.91     1.42     0.89     0.56     0.82

Non-performing loans as a percentage of loans held for investment (5)

     2.37     2.65     2.33     1.85     1.31

Non-performing asset rate (5)

     2.52     2.84     2.47     1.95     1.41

 

11


CAPITAL ONE FINANCIAL CORPORATION (COF)

CONSUMER BANKING SEGMENT FINANCIAL & STATISTICAL SUMMARY FOR CONTINUING OPERATIONS

MANAGED BASIS (1) (10)

 

(in thousands)

   2009
Q4
    2009
Q3 (11)
    2009
Q2 (11)
    2009
Q1 (11)
    2008
Q4
 

Consumer Banking:

          

Earnings

          

Net interest income

   $ 833,369      $ 847,651      $ 825,923      $ 723,654      $ 759,716   

Non-interest income

     153,099        212,704        226,128        163,257        159,831   
                                        

Total revenue

   $ 986,468      $ 1,060,355      $ 1,052,051      $ 886,911      $ 919,547   

Provision for loan and lease losses

     249,309        156,052        202,055        268,233        518,572   

Goodwill impairment (4)

     —          —          —          —          810,876   

Non-interest expenses

     749,021        680,970        724,735        579,724        629,257   
                                        

Income (loss) before taxes

     (11,862     223,333        125,261        38,954        (1,039,158

Income taxes (benefit)

     (4,152     78,166        43,842        13,634        (86,457
                                        

Net income (loss)

   $ (7,710   $ 145,167      $ 81,419      $ 25,320      $ (952,701
                                        

Selected Metrics

          

Period end loans held for investment

   $ 38,214,493      $ 40,149,347      $ 41,848,174      $ 35,942,632      $ 37,196,562   

Average loans held for investment

   $ 39,114,123      $ 41,075,871      $ 42,721,631      $ 36,543,097      $ 37,534,915   

Loans held for investment yield

     8.83     8.89     8.69     9.02     9.22

Auto loan originations

     1,018,125        1,512,707        1,341,583        1,463,402        1,476,136   

Period end deposits

   $ 74,144,805      $ 72,252,596      $ 73,882,639      $ 63,422,760      $ 61,763,503   

Average deposits

   $ 72,975,666      $ 73,284,397      $ 74,320,889      $ 62,730,380      $ 60,747,850   

Deposit interest expense rate

     1.41     1.58     1.76     2.04     2.45

Core deposit intangible amortization

   $ 39,974      $ 45,856      $ 47,259      $ 35,593      $ 36,615   

Net charge-off rate (5)

     2.85     2.69     2.23     3.30     3.75

Non-performing loans as a percentage of loans held for investment (5) (8)

     1.45     1.26     1.08     0.98     0.93

Non-performing asset rate (5) (8)

     1.60     1.39     1.21     1.16     1.19

30+ day performing delinquency rate (5) (8)

     5.43     5.19     4.73     5.01     6.31

Period end loans serviced for others

   $ 30,283,326      $ 30,659,074      $ 31,491,554      $ 22,270,797      $ 22,926,037   

 

12


CAPITAL ONE FINANCIAL CORPORATION (COF)

OTHER AND TOTAL SEGMENT FINANCIAL & STATISTICAL SUMMARY FOR CONTINUING OPERATIONS

MANAGED BASIS (1) (10)

 

(in thousands)

   2009
Q4
    2009
Q3 (11)
    2009
Q2 (11)
    2009
Q1 (7) (11)
    2008
Q4
 

Other:

          

Earnings

          

Net interest income

   $ (11,051   $ 38,828      $ 55,083      $ 89,189      $ (57,233

Non-interest income

     110,829        149,802        16,905        (204,290     (157,674
                                        

Total revenue

   $ 99,778      $ 188,630      $ 71,988      $ (115,101   $ (214,907

Provision for loan and lease losses

     24,309        25,508        59,129        63,634        63,043   

Restructuring expenses

     32,036        26,356        43,374        17,627        52,839   

Non-interest expenses

     27,152        31,111        88,457        17,481        68,105   
                                        

Income (loss) before taxes

     16,281        105,655        (118,972     (213,843     (398,894

Income taxes (benefit)

     (21,423     (22,242     (61,194     (84,173     (118,346
                                        

Net income (loss)

   $ 37,704      $ 127,897      $ (57,778   $ (129,670   $ (280,548
                                        

Selected Metrics

          

Period end loans held for investment (9)

   $ 451,697      $ 659,008      $ 694,750      $ 9,270,663      $ 533,655   

Average loans held for investment (9)

   $ 459,477      $ 482,905      $ 535,681      $ 3,523,335      $ 550,950   

Period end deposits

   $ 21,183,994      $ 23,633,403      $ 25,944,110      $ 42,001,885      $ 30,373,925   

Average deposits

   $ 22,201,746      $ 24,837,483      $ 28,262,122      $ 33,360,422      $ 28,242,075   

Total:

          

Earnings

          

Net interest income

   $ 3,170,115      $ 3,212,037      $ 2,957,354      $ 2,749,990      $ 2,767,880   

Non-interest income

     1,198,926        1,372,667        1,189,516        985,662        1,183,180   
                                        

Total revenue

   $ 4,369,041      $ 4,584,704      $ 4,146,870      $ 3,735,652      $ 3,951,060   

Provision for loan and lease losses

     1,846,804        2,200,376        1,903,973        2,131,957        2,879,298   

Restructuring expenses

     32,036        26,356        43,374        17,627        52,839   

Goodwill impairment (4)

     —          —          —          —          810,876   

Non-interest expenses

     1,915,956        1,775,702        1,878,338        1,727,662        1,894,228   
                                        

Income (loss) before taxes

     574,245        582,270        321,185        (141,594     (1,686,181

Income taxes (benefit)

     170,359        145,212        92,405        (58,490     (289,856
                                        

Net income (loss)

   $ 403,886      $ 437,058      $ 228,780      $ (83,104   $ (1,396,325
                                        

Selected Metrics

          

Period end loans held for investment

   $ 136,802,902      $ 140,989,691      $ 146,116,978      $ 149,729,519      $ 146,936,754   

Average loans held for investment

   $ 138,184,181      $ 143,539,902      $ 148,012,826      $ 147,182,092      $ 146,586,152   

Period end deposits

   $ 115,809,096      $ 114,503,111      $ 116,724,190      $ 121,116,324      $ 108,620,789   

Average deposits

   $ 114,597,417      $ 115,882,740      $ 119,604,009      $ 112,136,745      $ 104,093,124   

 

13


CAPITAL ONE FINANCIAL CORPORATION (COF)

LOAN DISCLOSURES AND SEGMENT

FINANCIAL & STATISTICAL SUMMARY FOR CONTINUING OPERATIONS NOTES

 

(1) The information in this report reflects the adjustment to add back the effect of securitization transactions qualifying as sales under generally accepted accounting principles. See accompanying schedule - “Reconciliation to GAAP Financial Measures”.

 

(2) Non performing assets is comprised of non performing loans and other real estate owned (OREO). The non performing asset rate equals non performing assets divided by the sum of loans held for investment and OREO.

 

(3) Includes all purchase transactions net of returns and excludes cash advance transactions.

 

(4) In the fourth quarter of 2008 the Company recorded impairment of goodwill in its automobile business of $810.9 million.

 

(5) Net charge-off rates and 30+ day performing delinquency rates include period end loans held for investment and average loans held for investment acquired as part of the Chevy Chase Bank, FSB (CCB) acquisition. The period end and average loans held for investment and metrics excluding such loans are as follows. Net charge-off dollars were unchanged.

 

     Q4 2009     Q3 2009(11)     Q2 2009(11)  

CCB period end acquired loan portfolio (in millions)

   $ 7,250.5      $ 7,885.0      $ 8,643.5   

CCB average acquired loan portfolio (in millions)

   $ 7,511.9      $ 8,028.8      $ 8,498.9   

Net charge-off rate

      

Commercial and Multi-Family Real Estate

     3.05     1.38     0.95

Middle Market

     0.75     0.56     0.61
                        

Total Commercial Lending

     2.05     1.08     0.83
                        

Total Commercial Banking

     2.93     1.43     0.92

Mortgage

     1.24     1.24     0.77

Retail Banking

     3.20     2.57     2.56
                        

Total Consumer Banking

     3.45     3.28     2.72

30+ day performing delinquency rate

      

Mortgage

     2.18     2.06     1.76

Retail Banking

     1.30     1.33     0.96
                        

Total Consumer Banking

     6.56     6.27     5.61

Non performing asset rate

      

Commercial and Multi-Family Real Estate

     3.34     2.79     2.25

Middle Market

     1.13     1.30     1.21
                        

Total Commercial Lending

     2.39     2.15     1.85
                        

Total Commercial Banking

     2.62     2.95     2.54

Mortgage

     3.88     3.24     2.73

Retail Banking

     2.23     2.09     1.88
                        

Total Consumer Banking

     1.93     1.68     1.47

Non performing loans as a percentage of loans held for investment

      

Commercial Banking

     2.43     2.73     2.40

Consumer Banking

     1.75     1.53     1.32

 

(6) The Company’s policy is not to reclassify credit card loans as nonperforming loans. Credit card loans continue to accrue finance charges and fees until charged off. The amount of finance charges and fees considered uncollectible are suppressed and are not recognized in income.

 

(7) The impact and balances from the Chevy Chase Bank acquisition are included in the Other category for the first quarter of 2009.

 

(8) Includes non accrual consumer auto loans 90+ days past due.

 

(9) Other loans held for investment includes unamortized premiums and discounts on loans acquired in the North Fork and Hibernia acquisitions.

 

(10) During the third quarter of 2009, the Company realigned its business segment reporting structure to better reflect the manner in which the performance of the Company’s operations are evaluated. The Company now reports the results of its business through three operating segments: Credit Card, Commercial Banking, and Consumer Banking. Segment and certain sub-segment results have been recasted for all periods presented. The three segments consist of the following:

 

   

Credit Card includes the Company’s domestic consumer and small business card lending, domestic national small business lending, national closed end installment lending and the international card lending businesses in Canada and the United Kingdom.

 

   

Commercial Banking includes the Company’s lending, deposit gathering and treasury management services to commercial real estate and middle market customers. The Commercial segment also includes the financial results of a national portfolio of small ticket commercial real estate loans that are in run-off mode.

 

   

Consumer Banking includes the Company’s branch based lending and deposit gathering activities for small business customers as well as its branch-based consumer deposit gathering and lending activities, national deposit gathering, consumer mortgage lending and servicing activities and national automobile lending.

The segment reorganization includes the allocation of Chevy Chase Bank to the appropriate segments. Chevy Chase Bank’s operations are included in the Commercial Banking and Consumer Banking segments beginning in the second quarter 2009. Chevy Chase Bank’s operations for the first quarter of 2009 remain in the Other category. Chevy Chase Bank’s operations are impacted by the Company’s analysis of the fair values and purchase price allocation of Chevy Chase Bank’s assets and liabilities which was finalized during the fourth quarter of 2009.

 

(11) Results and balances have been recast to reflect the impact of purchase accounting adjustments from the Chevy Chase Bank acquisition as if those adjustments had been recorded at the acquisition date as the purchase accounting has been finalized during Q4 2009. The following highlights the changes to key line items from what was previously disclosed.

 

     Commercial Banking    Consumer Banking    Other  
(in millions)    Q3 2009     Q2 2009     Q1 2009    Q3 2009     Q2 2009     Q1 2009    Q3 2009    Q2 2009    Q1 2009  

Net income increase (decrease)

   $ 2.5      $ 2.7      —      $ (39.4   $ (8.3   —      $ 4.8    $ 4.2    $ 3.8   

Loans held for investment increase (decrease)

   $ (49.8   $ (141.9   —      $ (330.4   $ (335.5   —      $ 311.5    $ 343.3    $ (606.0

 

(12) During Q4 2009, the Company reclassified $127.5 million of small ticket commercial real estate from loans held for investment to loans held for sale and recognized charge-offs of $79.5 million.

 

14


FOR IMMEDIATE RELEASE: January 21, 2010

Capital One Reports Fourth Quarter 2009 Net Income of $375.6 million, or

$0.83 per share (diluted)

Earnings for full year 2009 of $319.9 million, or $0.74 per share (diluted) including the

($563.9) million, or ($1.31) per share, impact to net income from the repayment of the

government’s TARP preferred share investment

Highlights

 

   

Managed net interest margin of 6.90 percent and revenue margin of 9.50 percent remained stable in the fourth quarter relative to the prior quarter.

 

   

Managed provision expense decreased $353.5 million from the prior quarter and was essentially flat in 2009 as compared to 2008 at $8.0 billion.

 

   

Non-interest expenses were up 8.1 percent in the quarter as marketing began to increase from unusually low levels earlier in 2009, and operating expenses increased as expected.

 

   

Tangible common equity to tangible managed assets, or “TCE ratio,” increased to 6.3 percent, up 10 basis points from the September 30, 2009 ratio of 6.2 percent, and Tier 1 capital to risk-weighted assets, or Tier 1 ratio, rose to 13.8 percent.

McLean, Va. (January 21, 2010) – Capital One Financial Corporation (NYSE: COF) today announced net income for the fourth quarter of 2009 of $375.6 million, or $0.83 per common share (diluted), versus third quarter 2009 net income of $393.5 million, or $0.88 per common share (diluted). For the full year of 2009, net income was $319.9 million, or $0.74 per share (diluted), including the ($563.9) million, or ($1.31) per share, impact to net income from the repayment of the government’s TARP preferred share investment. This compares to a loss in 2008 of $78.7 million, or ($0.21) per share (diluted), which included a pre-tax goodwill impairment charge of $810.9 million in the automobile business.

“Capital One posted solid results as our domestic credit card and auto finance businesses delivered strong profits and resilience during the quarter despite challenging economic and credit headwinds,” said Richard D. Fairbank, Capital One’s Chairman and Chief Executive Officer. “Given our balance sheet strength and the stabilizing economy, we are well-positioned to take advantage of emerging opportunities to drive shareholder value in 2010.”

Total Company Results


Capital One – Fourth Quarter and Full Year 2009 Results

Page 2

 

   

Total managed revenue in the fourth quarter of 2009 declined $215.7 million, or 4.7 percent, to $4.4 billion. The main driver of lower revenue was fewer gains from securities sales compared to the prior quarter. Managed non-interest income decreased $173.8 million in the fourth quarter, or 12.7 percent, relative to the prior quarter, while net interest income decreased $41.9 million, or 1.3 percent. Managed revenue in 2009 was flat compared to 2008 at approximately $16.8 billion as a 2.9 percent decrease in average loans year over year was offset by slightly higher margins.

 

   

Managed provision expense decreased $353.5 million from the prior quarter. A $386.1 million allowance release in the quarter more than offset an increase in charge-offs, driving the decrease in provision expense. The fourth quarter allowance releases in both Credit Card and Auto more than offset the allowance builds in Commercial and Consumer Banking.

 

   

Allowance as a percentage of reported loans was 4.55 percent in the fourth quarter of 2009 as compared to 4.67 percent in the prior quarter.

 

   

Average total deposits decreased by $1.3 billion, or 1.1 percent, over the prior quarter, to $114.6 billion. Period-end total deposits increased by $1.3 billion to $115.8 billion as a result of the increase in deposits late in the quarter.

 

   

The cost of managed interest-bearing liabilities decreased to 2.16 percent from 2.28 percent in the prior quarter as the company replaced higher-cost time deposits with money market and savings accounts, and increased the amount of non-interest bearing deposits. The overall cost of funds declined 12 basis points to 2.00 percent in the fourth quarter.

 

   

Average managed assets decreased $4.2 billion, or 2.0 percent, relative to the prior quarter, to $210.4 billion, driven primarily by reductions in loans held for investment. Period-end total managed assets increased by 1.2 percent over the prior quarter to $212.1 billion.

 

   

Non-interest expenses increased $145.9 million in the fourth quarter of 2009 from the prior quarter, driven primarily by increased marketing. Marketing increased $84.3 million, or 81.3 percent from the prior quarter. The managed efficiency ratio of 43.85 percent in the fourth quarter of 2009 was up 5.1 percentage points from 38.73 percent in the prior quarter.

 

   

Non-interest expenses for the full year 2009 were essentially flat compared to 2008 at $7.4 billion, excluding goodwill impairment. In response to lower loan demand and economic uncertainty, the company decreased marketing spend in 2009. This decrease was offset by the addition of Chevy Chase Bank operating expenses.


Capital One – Fourth Quarter and Full Year 2009 Results

Page 3

 

   

The company’s TCE ratio increased to 6.3 percent on December 31, 2009, from 6.2 percent in the prior quarter. The Tier 1 risk-based capital ratio of approximately 13.8 percent increased 200 basis points relative to the prior quarter, and continues to be well above the regulatory well-capitalized minimum.

“We navigated a very challenging 2009, produced solid results and strengthened our position with additional capital and historically high allowance coverage ratios,” said Gary Perlin. “The strength of our balance sheet will continue to enable us to make the investments necessary to generate profitable growth into the future.”

Segment Results

The company reports the results of its business through three operating segments: Credit Card, Commercial Banking, and Consumer Banking. Please refer to the Financial Supplement for additional details.

Credit Card Highlights

For details on the sub-segments’ results, please refer to the Financial Supplement.

The Credit Card segment reported net income in the fourth quarter of $509.9 million, an increase of $218.2 million, or 74.8 percent, from the prior quarter’s net income of $291.7 million. Lower provision expense in the quarter was the key driver of the improved profitability.

 

   

Revenues of $2.9 billion were down $64.9 million, or 2.2 percent, relative to the prior quarter.

 

  Domestic Card – revenues down $77.2 million, or 2.9 percent.

 

  International Card – revenues up $12.4 million, or 3.7 percent.

 

   

Revenue margin in the Domestic Card sub-segment improved to approximately 17.0 percent in the fourth quarter, up from 16.8 percent in the prior quarter. In 2010, we expect quarterly revenue margin to moderate, but remain close to its fourth quarter 2009 level.

 

   

Period-end loans in the Credit Card segment were $68.5 billion, a decline of $1.8 billion, or 2.6 percent, from the prior quarter.

 

  Domestic Card – loans declined $1.6 billion, or 2.6 percent, to $60.3 billion at the end of the fourth quarter. Approximately $1.0 billion of the decline came from the continued run-off of the company’s nationally-originated Installment Loans.

 

  International Card – loans declined $0.3 billion, or 3.0 percent, to $8.2 billion.


Capital One – Fourth Quarter and Full Year 2009 Results

Page 4

 

   

The managed net charge-off rate for the Credit Card segment remained essentially flat at 9.58 percent in the fourth quarter of 2009.

 

  Domestic Card – net charge-offs decreased 5 basis points to 9.59 percent in the fourth quarter from 9.64 percent in the prior quarter.

 

  International Card – net charge-offs increased 33 basis points to 9.52 percent from 9.19 percent in the prior quarter.

 

   

The 30+ day performing delinquency rate for the Credit Card segment increased 35 basis points to 5.88 percent in the fourth quarter of 2009 from 5.53 percent in the prior quarter.

 

  Domestic Card – delinquencies increased 40 basis points to 5.78 percent from 5.38 percent in the prior quarter.

 

  International Card – delinquencies decreased 8 basis points to 6.55 percent from 6.63 percent in the prior quarter.

Commercial Banking Highlights

For more lending information and statistics on the segment results, please refer to the Financial Supplement.

The Commercial Banking segment consists of commercial and multi-family real-estate, middle market lending, and specialty lending, which are summarized under Commercial Lending, and small ticket commercial real estate. The total segment reported a net loss of $136.0 million in the fourth quarter, relative to a net loss of $127.7 million in the prior quarter. Commercial Banking revenue increased $12.0 million, or 3.5 percent, to $356.6 million in the fourth quarter of 2009, while non-interest expense increased $31.3 million, or 18.9 percent, to $197.4 million. Increases in non-interest expense were driven by rising costs associated with managing loss mitigation and continuing infrastructure investments.

 

   

Average loans of $29.9 billion declined $206.1 million, or 0.7 percent, during the fourth quarter from $30.1 billion during the prior quarter.

 

  Commercial lending – declined $89.4 million, or 0.3 percent, to $27.5 billion.

 

  Small ticket commercial real estate – declined $116.8 million, or 4.7 percent, to $2.4 billion.

 

   

Average deposits increased $1.7 billion, or 9.3 percent, to $19.4 billion during the fourth quarter from $17.8 billion during the prior quarter, while the deposit interest expense rose to 80 basis points.

 

   

Provision expense decreased $6.6 million relative to the prior quarter.

 

   

The managed net charge-off rate for Commercial Banking increased 149 basis points in the fourth quarter of 2009 to 2.91 percent from 1.42 percent in the prior quarter.

 

  Commercial lending – 2.04 percent, an increase of 96 basis points over the prior quarter.


Capital One – Fourth Quarter and Full Year 2009 Results

Page 5

 

  Small ticket commercial real estate – 13.08 percent, an increase of 789 basis points over the prior quarter. The increase in the charge-of rate is primarily related to the write-down of a portfolio of small ticket CRE non-performing loans as the company moved them to held-for-sale. This move also resulted in a drop in the non-performing asset rate for small ticket CRE from 11.39 percent in the third quarter to 4.87 percent in the fourth quarter.

 

  Non-performing loans as a percentage of loans held for investment for Commercial Banking was 2.37 percent, a decrease of 28 basis points from 2.65 percent at the end of the prior quarter.

Consumer Banking highlights

For more lending information and statistics on the segment’s results, please refer to the Financial Supplement.

Consumer Banking reported a net loss for the fourth quarter of $7.7 million compared to net income of $145.2 million in the third quarter. Revenue declined $73.9 million in the quarter. Provision expense increased $93.3 million, driven by seasonal increases in Auto Finance and continued deterioration in mortgage and home equity credit trends. Non-interest expense increased $68.1 million, or 10 percent relative to the prior quarter, as a result of several factors including planned expenses related to the integration of Chevy Chase Bank and investments to build a scalable banking infrastructure to ensure that the company is well positioned to take advantage of opportunities to grow our banking business.

 

   

Average loans declined $2.0 billion, or 4.8 percent, to $39.1 billion compared to average loans of $41.1 billion in the prior quarter. Auto finance loans declined as a result of the company’s earlier efforts to retrench the auto finance business. Mortgage loans declined as the company continued to experience expected run off in the portfolio.

 

  Auto – declined $868.4 million, or 4.4 percent, to $18.8 billion.

 

  Mortgage – declined $581.0 million, or 3.6 percent, to $15.3 billion.

 

  Retail banking – declined $512.3 million, or 9.3 percent, to $5.0 billion.

 

   

Average deposits in the Consumer Banking segment declined $0.3 billion, or 0.4 percent, to $73.0 billion during the fourth quarter from $73.3 billion in the prior quarter. Improved deposit mix and favorable interest rates drove a 17 basis point improvement in the deposit interest expense rate in the fourth quarter.

 

   

The managed net charge-off rate for Consumer Banking increased 16 basis points in the fourth quarter of 2009 to 2.85 percent from 2.69 percent in the prior quarter. The increase in Auto charge-offs resulted primarily from expected seasonal patterns and the impact of the decline in the denominator. Mortgage charge-offs were essentially flat.

 

  Auto – 4.55 percent, an increase of 17 basis points


Capital One – Fourth Quarter and Full Year 2009 Results

Page 6

 

  Mortgage – 0.71 percent, an increase of 2 basis points

 

  Retail banking – 3.03 percent, an increase of 59 basis points

The company generates earnings from its managed loan portfolio, which includes both on-balance sheet loans and securitized (off-balance sheet) loans. For this reason, the company believes managed financial measures to be useful to stakeholders. In compliance with Regulation G of the Securities and Exchange Commission, the company is providing a numerical reconciliation of managed financial measures to comparable measures calculated on a reported basis using generally accepted accounting principles (GAAP). Please see the schedule titled “Reconciliation to GAAP Financial Measures” attached to this release for more information.

Forward looking statements

The company cautions that its current expectations in this release dated January 21, 2010; and the company’s plans, objectives, expectations, and intentions, are forward-looking statements. Actual results could differ materially from current expectations due to a number of factors, including: general economic conditions in the U.S., the UK, or the company’s local markets, including conditions affecting consumer income, confidence, spending, and savings which may affect consumer bankruptcies, defaults, charge-offs, deposit activity, and interest rates; changes in the labor and employment market; changes in the credit environment; the company’s ability to execute on its strategic and operational plans; competition from providers of products and services that compete with the company’s businesses; increases or decreases in the company’s aggregate accounts and balances, or the growth rate and/or composition thereof; changes in the reputation of or expectations regarding the financial services industry or the company with respect to practices, products or financial condition; financial, legal, regulatory, tax or accounting changes or actions, including with respect to any litigation matter involving the company; and the success of the company’s marketing efforts in attracting or retaining customers. A discussion of these and other factors can be found in the company’s annual report and other reports filed with the Securities and Exchange Commission, including, but not limited to, the company’s reports on Form 10-K for the fiscal year ended December 31, 2008 and reports on Form 10-Q for the quarters ended March 31, 2009, June 30, 2009, and September 30, 2009.


Capital One – Fourth Quarter and Full Year 2009 Results

Page 7

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company whose subsidiaries, which include Capital One, N.A. and Capital One Bank (USA), N. A., had $115.8 billion in deposits and $212.0 billion in total managed assets outstanding as of December 31, 2009. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Capital One, N.A. has approximately 1,000 branch locations primarily in New York, New Jersey, Texas, Louisiana, Maryland, Virginia, and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol “COF” and is included in the S&P 100 index.

###

NOTE: Fourth quarter 2009 financial results, SEC Filings, and earnings conference call slides are accessible on Capital One’s home page (www.capitalone.com). Choose “Investors” on the bottom of the home page to view and download the earnings press release, slides, and other financial information. Additionally, a podcast and webcast of today’s 4:30 pm (ET) earnings conference call is accessible through the same link.

Exhibit 99.2
Fourth Quarter 2009 Results
January 21, 2010
Exhibit 99.2


2
January 21, 2010
Forward looking statements
website
at
www.capitalone.com
under
“Investors”.
Please note that the following materials containing information regarding Capital One’s financial performance speak only as of the particular date or dates
indicated in these materials. Capital One does not undertake any obligation to update or revise any of the information contained herein whether as a result of new
information, future events or otherwise. 
Certain statements in this presentation and other oral and written statements made by Capital One from time to time are forward-looking statements, including
those that discuss, among other things, strategies, goals, outlook or other non-historical matters; projections, revenues, income, returns, earnings per share or
other financial measures for Capital One; future financial and operating results; and Capital One’s plans, objectives, expectations and intentions; and the
assumptions that underlie these matters.  To the extent that any such information is forward-looking, it is intended to fit within the safe harbor for forward-looking
information provided by the Private Securities Litigation Reform Act of 1995. Numerous factors could cause our actual results to differ materially from those
described in such forward-looking statements, including, among other things:   general economic and business conditions in the U.S., the UK, or Capital One’s
local markets, including conditions affecting employment levels, interest rates, consumer income and confidence, spending and savings that may affect consumer
bankruptcies, defaults, charge-offs and deposit activity; an increase or decrease in credit losses (including increases due to a worsening of general economic
conditions in the credit environment); financial, legal, regulatory, tax or accounting changes or actions, including with respect to any litigation matter involving
Capital One; increases or decreases in interest rates; the success of Capital One’s marketing efforts in attracting and retaining customers; the ability of the
company to continue to securitize its credit cards and consumer loans and to otherwise access the capital markets at attractive rates and terms to capitalize and
fund its operations and future growth; with respect to financial and other products, increases or decreases in Capital One’s aggregate loan balances and/or the
number of customers and the growth rate and composition thereof, including increases or decreases resulting from factors such as shifting product mix, amount of
actual marketing expenses made by Capital One and attrition of loan balances; the amount and rate of deposit growth; Capital One’s ability to control costs;
changes in the reputation of or expectations regarding the financial services industry and/or Capital One with respect to practices, products or financial condition;
any significant disruption in Capital One’s operations or technology platform; Capital One’s ability to maintain a compliance infrastructure suitable for its size and
complexity; the amount of, and rate of growth in, Capital One’s expenses as Capital One’s business develops or changes or as it expands into new market areas;
Capital One’s ability to execute on its strategic and operational plans; any significant disruption of, or loss of public confidence in, the United States Mail service
affecting our response rates and consumer payments; Capital One’s ability to recruit and retain experienced personnel to assist in the management and operations
of new products and services; changes in the labor and employment markets; the risk that cost savings and any other synergies from Capital One’s acquisitions
may not be fully realized or may take longer to realize than expected; disruptions from Capital One’s acquisitions negatively impacting Capital One’s ability to
maintain relationships with customers, employees or suppliers; competition from providers of products and services that compete with Capital One’s businesses;
and other risk factors listed from time to time in reports that Capital One files with the Securities and Exchange Commission (the “SEC”), including, but not limited
to, the Annual Report on Form 10-K for the year ended December 31, 2008 and the Quarterly Reports on Form 10-Q for the quarters ended March 31, 2009, June
30, 2009 and September 30, 2009. You should carefully consider the factors discussed above in evaluating these forward-looking statements. All information in
these slides is based on the consolidated results of Capital One Financial Corporation, unless otherwise noted. A reconciliation of any non-GAAP financial
measures included in this presentation can be found in Capital One’s most recent Form 10-K concerning annual financial results, available on Capital One’s 


3
January 21, 2010
Q409 earnings were $376MM or $0.83 per share; 2009 earnings were
$884MM or
$0.75 per share
Revenue excl. Retained Interest & Suppression
Retained Interests Valuation Changes
Revenue Suppression
Revenue
Marketing Expense
Operating Expense
Restructuring Expense
Non-Interest Expense
Pre-Provision Earnings (before tax)
Net Charge-offs
Other
Allowance Build (Release)
Provision Expense
Discontinued Operations, net of tax
Total Company (after tax)
EPS Available to Common Shareholders
Tax Expense
2008
2009
Q409
Pretax Income
$MM
32
4,804
55
(490)
4,369
188
1,728
1,948
2,421
2,188
45
(386)
1,847
376
404
(28)
$0.90
$0.83
574
170
134
18,984
(225)
(1,920)
16,839
1,118
6,147
7,399
9,440
6,424
63
1,561
8,048
(46)
85
(131)
$0.14
($0.21)
582
497
120
19,111
(152)
(2,123)
16,836
588
6,709
7,417
9,419
8,421
59
(397)
8,083
884
987
(103)
$0.99
$0.75
1,336
349
Q309
26
5,065
37
(517)
4,585
104
1,672
1,802
2,783
2,155
15
31
2,201
393
437
(44)
$0.97
$0.88
582
145
Goodwill Impairment
-
-
-
1
2
1
includes
($1.31)
impact
of
dividend
and
repayment
expense
of
the
government’s
preferred
share
investment
2
includes ($0.08) impact of dividend expense of the government’s preferred share investment
Operating Earnings (after tax)
EPS
811


4
January 21, 2010
Allowance coverage ratios continue to reflect historically high loss rates and
a cautious outlook
Allowance as % of
Reported 30+ Delinquencies
9.7%
10.0%
8.2%
1.0%
2.3%
2.7%
3.4%
3.4%
3.5%
0%
2%
4%
6%
8%
10%
12%
Q408
Q109
Q209
Q309
Q409
181%
198%
182%
36%
41%
52%
147%
145%
131%
0%
40%
80%
120%
160%
200%
240%
Q408
Q109
Q209
Q309
Q409
Allowance as % of
Reported Loans
Total Company:    4.48%
4.43%              4.44%
4.67%             4.55%
Consumer
Banking
Credit Card
Commercial Banking
Dom. Card
Int’l Card
Auto Finance
Allowance
Balance
Q3 '09
Q4 '09
Build/(Release)
Credit Card
   Domestic
2,343
$            
1,927
$            
(416)
$              
   International
222
199
(23)
Total Credit Card
2,565
$            
2,126
$            
(439)
$              
Consumer Banking
  Auto
761
$                
665
$                
(96)
$                
  Other Consumer Banking
357
411
54
Total Consumer Banking
1,118
$            
1,076
$            
(42)
$                
Commercial Banking
671
$                
786
$                
115
$                
Other
160
$                
140
$                
(20)
$                
Total Allowance
4,513
$            
4,127
$            
(386)
$              
Total Reported Loans
96,714
90,619
Commercial Lending Allowance as % of
Non-Performing Loans
85%
78%
112%
108%
114%
112%
0%
50%
100%
150%
200%
Q408
Q109
Q209
Q309
Q409
Commercial Allowance
excluding Small
Ticket CRE
$MM


5
January 21, 2010
End of period assets were up despite declining loan balances
End of Period Assets
$35.5
$27.6
$28.3
$36.3
$37.7
$37.7
$38.8
$7.8
$8.7
$61.9
$64.8
$67.0
$60.3
$8.6
$8.5
$8.1
$8.2
$30.2
$29.4
$29.8
$29.6
$41.8
$40.1
$35.9
$38.2
$26.3
$4.1
$4.8
0
20
40
60
80
100
120
140
160
180
200
220
Q109
Q209
Q309
Q409
Domestic
Card
Commercial
Int’l Card
Consumer
$B
Securities
Other
End of Period Liabilities
Cash & Cash
Equivalents
$108.8
$104.1
$101.8
$102.4
$12.7
$13.4
$49.1
$47.5
$45.9
$46.7
$16.3
$18.1
$16.7
$17.1
$6.6
$6.0
$12.3
$12.6
$6.7
$6.4
0
20
40
60
80
100
120
140
160
180
200
220
Q109
Q209
Q309
Q409
Securitization
Interest
Bearing
Deposits
Other
Borrowings
Non-Interest
Bearing
Deposits
$B
Other
Liabilities


6
January 21, 2010
8.01%
8.68%
9.87%
9.50%
6.19%
6.91%
5.89%
6.90%
0%
2%
4%
6%
8%
10%
12%
14%
16%
Q109
Q209
Q309
Q409
Margins as % of Managed Assets
Efficiency Ratio
Margins remain relatively stable
Revenue Margin
Net Interest Margin
43.9%
38.7%
45.3%
46.3%
0%
10%
20%
30%
40%
50%
60%
Q109
Q209
Q309
Q409
Weighted Avg
Asset Yield
8.34%                       8.36%                       8.97%   
8.83%
Cost of Interest
Bearing Liabilities
2.75%                       2.41%                      2.28%   
2.16%
Total Cost
of Funds
2.57%                       2.25%                      2.12%   
2.00%
$MM
Revenue   
3,736                        4,147                        4,585 
4,369
Operating
Expense                   
1,565
1,744
1,672
1,728
Marketing
Expense
163                          134       
104                        188


7
January 21, 2010
Tangible Common Equity + Allowance to
Tangible Managed Assets
Tier 1 Capital to
Risk Weighted Assets
0%
2%
4%
6%
8%
10%
12%
14%
Q109
Q209
Q309
Q409
Our capacity to absorb risk remains high 
Other
Tier 1
Common
11.9%
0%
2%
4%
6%
8%
10%
12%
Q109
Q209
Q309
Q409
5.6%
6.2%
Allowance
TCE
7.8%
8.5%
6.3%
8.4%
13.8%
4.6%
6.9%
9.7%
11.4%
8.5%
TARP


8
January 21, 2010
We are implementing FAS 166/167 at book value in Q1 2010
Assets
Liabilities
Stockholders’
Equity
Loans held for investment
90.6
47.8
138.4
Less: Allowance for loan
& lease losses
(4.1)
(4.3)
(8.4)
Net loans (HFI)
86.5
43.5
130.0
Accounts receivable from
securitizations
7.6
(7.6)
--
Other
66.6
2.1
68.7
Total assets
169.4
42.0
211.4
Other
138.8
0.6
139.4
Total Liabilities
142.8
45.1
187.9
Total stockholders’
equity
26.6
(3.1)
23.5
Total liabilities &
stockholders’
equity
169.4
42.0
211.4
Securitization liability
4.0
44.5
48.5
Cash and cash equivalents
8.7
4.0
12.7
($B)
Reported
12/31/09
Estimated
Adjustments for
FAS 166/167
Estimated
Opening 1/1/10


9
January 21, 2010
Consolidation will impact both the balance sheet and the income statement
0%
2%
4%
6%
8%
10%
12%
Q209
Q309
Q409
Q409 Pro-Forma
Capital Ratios as of 12/31/09
Tangible Common Equity + Allowance to
Tangible Managed Assets
Income Statement Impact from Securitized Accounts Previously Treated as Off Balance Sheet
5.6%
6.2%
7.8%
8.5%
6.3%
8.4%
4.8%
9.1%
TCE:
6.3%     
4.8%
Tier 1:
13.8%
9.8%             
Tier 1 Common:
10.7%
6.7%
Total RBC:
17.8%
17.5%
Actual
Pro-forma upon
Consolidation
Allowance:
I/O Strip &
Other Retained
Interests:
Pre-
FAS 166/167
Post-
FAS 166/167
N/A
Upfront gains recognized upon
securitization
Changes in expected losses as one input
to valuation estimates
Changes in valuation flow through Non
Interest Income
Initial build through retained earnings
Subsequent ALLL changes through income statement
No upfront gains; allowance established at loan
origination
Changes in expected losses all flow through provision
and allowance; typically much larger impact than
previous changes in valuation estimates
Allowance
TCE


10
January 21, 2010
Net Income (Loss) from Continuing Operations ($MM)
Capital One delivered a profit from continuing operations of $403.9 MM in the
fourth quarter of 2009
Credit Card
Domestic
International
SUBTOTAL
Commercial Banking
Consumer Banking
Total Company
Q408
$
(176.3)
(10.9)
(187.2)
24.1
(952.7)
1
$
(1,396.3)
Other
(280.5)
Q409
$
461.0
48.9
509.9
(136.0)
(7.7)
$
403.9
37.7
Q309
$
289.8
1.9
291.7
(127.7)
145.2
$
437.1
127.9
1
includes $811M goodwill impairment


11
January 21, 2010
Domestic Card charge-off rate improved modestly in the fourth quarter,
while delinquency rate increased
8.39%
9.23%
9.64%
7.08%
9.59%
5.08%
4.78%
4.77%
5.38%
5.78%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
Q408
Q109
Q209
Q309
Q409
7.30%
9.32%
9.19%
5.84%
9.52%
6.25%
5.51%
6.69%
6.63%
6.55%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
Q408
Q109
Q209
Q309
Q409
Domestic Card Credit
International Card Credit
Net Charge-off Rate
30+ Delinquency Rate
Net Charge-off Rate
30+ Delinquency Rate


12
January 21, 2010
The Domestic Credit Card business delivered strong and resilient
profitability,
despite elevated charge-offs
70.9
67.0
64.8
61.9
60.3
68.5
70.4
73.4
75.1
79.7
0
10
20
30
40
50
60
70
80
90
100
Q408
Q109
Q209
Q309
Q409
Int’l
Domestic
Loans Held for Investment
$MM


13
January 21, 2010
Domestic Card Revenue Margins have been stable in the last 6 years
15.4%
15.5%
15.6%
14.5%
15.7%
15.8%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
2004
2005
2006
2007
2008
2009
Domestic Card Annual Revenue Margin and its Components
Revenue Margin


14
January 21, 2010
Continuing economic deterioration drove another quarter of worsening
credit trends in Commercial Banking
2.91%
0.82%
1.42%
0.89%
0.56%
2.52%
2.84%
2.47%
1.41%
1.95%
0%
1%
2%
3%
4%
5%
Q408
Q109
Q209
Q309
Q409
Total Commercial Banking ($29.9 B)
Non Performing
Asset Rate
Charge-off Rate
Commercial & Multi Family ($13.9 B)
3.02%
0.63%
1.37%
1.16%
0.92%
3.25%
1.21%
2.00%
2.66%
2.15%
0%
1%
2%
3%
4%
5%
Middle Market ($10.1 B)
Q408
Q109
Q209
Q309
Q409
Non Performing
Asset Rate
Charge-off Rate
0.45%
0.80%
1.08%
0.81%
2.04%
1.37%
0.89%
1.78%
2.08%
2.33%
0%
1%
2%
3%
4%
5%
Q408
Q109
Q209
Q309
Q409
Total Commercial Lending
Excluding Small Ticket CRE ($27.5 B)
Non Performing
Asset Rate
Charge-off Rate
0.75%
0.07%
0.56%
0.47%
0.58%
1.09%
0.43%
0.57%
1.25%
1.15%
0%
1%
2%
3%
4%
5%
Q408
Q109
Q209
Q309
Q409
Non Performing
Asset Rate
Charge-off Rate


15
January 21, 2010
0.43%
0.69%
0.45%
0.46%
0.71%
1.57%
1.91%
0.97%
1.17%
1.26%
0%
1%
2%
3%
4%
5%
Q408
Q109
Q209
Q309
Q409
The Mortgage Portfolio and the Auto Finance business were the key drivers
of Consumer Banking credit results
Net Charge-off Rate
30+ Delinquency Rate
Mortgage Credit
Auto Credit
7.48%
10.03%
3.65%
4.38%
4.88%
5.67%
4.55%
9.90%
9.52%
8.89%
0%
2%
4%
6%
8%
10%
12%
Q408
Q109
Q209
Q309
Q409
Net Charge-off Rate
30+ Delinquency Rate


16
January 21, 2010
We expect near-term trends to reflect the mechanics of delivering
value over the cycle
Loans continue to decline in 2010 driven largely by continuing run off
from businesses we’ve stopped originating or repositioned
NIM and Revenue margin for full year 2010 similar to full year 2009
Domestic card charge-off dollars expected to peak in first quarter 2010
Potential for significant allowance releases, consistent with decline in
loans and moderating charge-off outlook
Allowance release coincides with investments in future growth and
returns
Marketing expense begins to ramp toward more normal levels in 2010
2010 Operating expense similar to 2009, as ongoing efficiency improvements
are offset by investments in infrastructure
Growth and returns lag investments, but are attractive and sustainable
over the long-term
Strong and resilient balance sheet to support growth